Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Best Western Plus Santa Marta Hotel

Santa Marta · Colombia

Calle 24 Nro. 3-65View location

9.0/10Excellent790 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort9.2/109.2
Condition9.2/109.2
Location8.0/108.0
Neighborhood8.4/108.4
Amenities8.8/108.8
See all ratings
Check availability Pay with crypto or card
  • Business hotels
  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Santa Marta Hotel

The Best Western Plus reaches the Colombian Caribbean with the opening of its new hotel in the city of Santa Marta, the Best Western Plus Santa Marta Hotel.

In an imposing tower located in the business and commercial development area of the city, 126 rooms are available from which you can enjoy a view of the marina and the unbeatable panoramic city.

Infinity pool on the top floor, four meeting rooms, fitness center and a business center complement this new option of accommodation in the city.

The city of Santa Marta is located on the shore of the Bay of Santa Marta on the Caribbean Sea on the foothills of the Sierra Nevada whose peaks can be seen on clear days from the beach.

Read more about this hotelShow less

The capital of the department of Magdalena, which was founded in 1525, is one of the oldest cities in South America.

TAX EXEMPTION LAW : According to the 2646 decree of the Ministry of Finance and Public Credit of Colombia, are exempted from payment of tax those foreign residents who purchase a plan or vacation package (accommodation + meals or any transfer) and present your passport at the hotel with corresponding migratory seals custom Colombia evidencing income due.

This process is valid provided that the entrance to the hotel is in a period not exceeding 30 days of entering the country. According to Colombian law, they are only exempt from paying tourists that have VISA or permit TP-11 PIP-5 / PTP-5.

Optional Hotel insurance fee of $3 USD per person per stay is not included.

With a stay at Best Western Plus Santa Marta Hotel, you'll be centrally located in Santa Marta, within a 15-minute drive of Rodadero Beach and Old San Juan de Dios Hospital Museum.

This hotel is 23.4 mi (37.6 km) from Tayrona National Natural Park and 7.7 mi (12.4 km) from Bello Horizonte Beach. Make yourself at home in one of the 126 guestrooms featuring minibars and espresso makers.

42-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Santa Marta? This hotel has facilities measuring 409 square feet (38 square meters), including conference space.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No cribs (infant beds) available Parking height restrictions apply By ocean Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Parking height restrictions apply.
    • Contactless check-out is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: COP 65000 per vehicle (one-way, maximum occupancy 3)
    • Rollaway bed fee: COP 60000.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Parque de los Novios 0.4 km / 0.2 mi
Santa Marta Bay 0.5 km / 0.3 mi
Old San Juan de Dios Hospital Museum 0.5 km / 0.3 mi
Clinic El Prado 0.5 km / 0.3 mi
Marina Santa Marta 0.6 km / 0.4 mi
Santa Marta Cathedral 0.6 km / 0.4 mi
Santa Marta Beach 0.7 km / 0.4 mi
San Juan Cultural Center 0.7 km / 0.4 mi
Simón Bolivar Park 0.7 km / 0.4 mi
Santa Marta Theater 0.7 km / 0.5 mi
Mayorship of Santa Marta 0.8 km / 0.5 mi
Customs House 0.8 km / 0.5 mi
Tairona Gold Museum 0.8 km / 0.5 mi
Camellón Rodrigo de Bastidas Park 0.9 km / 0.6 mi
Eduardo Santos Stadium 2.3 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 126
  • Number of floors (main building): 15
  • Suites: 8
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Airport ShuttleExtra charge
Show 25 more facilities & services
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staffExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift access
  • Terrace
  • Concierge
  • Sun terraceExtra charge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Café
  • BarExtra charge
  • Restaurant
  • Poolside snack bar
  • Conference room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Outdoor freshwater pool
  • Sun loungersExtra charge
  • SolariumExtra charge
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR CAPACITY 3TWIN • SUPERIOR CAPACITY 3TWN.C3-SU

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    TWIN SUPERIOR CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C3-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-2

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 24 m²DBL.KG

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Desk
    • Bathrobes
    • Cable TV
    • Hairdryer
    • Radio
    • Internet access
    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CONNECTING ROOMSINGLE • CONNECTING ROOMSGL.CM

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    SINGLE CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKING • 1 Bedroom • 24 m²TWN.NM-1
    TWIN NON SMOKINGPhoto unavailable4 photos

    Best Western Plus Santa Marta Hotel

    TWIN NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-1

    Room amenities

    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Bathrobes
    • Cable TV
    • Safe
    • Ironing set
    • Internet access
    • Radio
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CONNECTING ROOMDouble or Twin • CONNECTING ROOMDBT.CM

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    Double or Twin CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CAPACITY 1JUNIOR SUITE • CAPACITY 1JSU.C1

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    JUNIOR SUITE CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKING • 1 Bedroom • 24 m²TWN.NM-2
    TWIN NON SMOKINGPhoto unavailable4 photos

    Best Western Plus Santa Marta Hotel

    TWIN NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-2

    Room amenities

    • Hairdryer
    • Radio
    • Internet access
    • Ironing set
    • Centrally regulated air conditioning
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Bathrobes
    • Cable TV

    Facilities with extra charge

    • Minibar
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CONNECTING ROOMDOUBLE • CONNECTING ROOMDBL.CM

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    DOUBLE CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE GUEST ROOMSINGLE • GUEST ROOMSGL.GR

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    SINGLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM-3

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 24 m²DBL.NM
    DOUBLE NON SMOKINGPhoto unavailable5 photos

    Best Western Plus Santa Marta Hotel

    DOUBLE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Room amenities

    • Hairdryer
    • Bathrobes
    • Desk
    • Alarm clock
    • Cable TV
    • Wake-up service
    • Radio
    • Internet access
    • Ironing set
    • Centrally regulated air conditioning
    • Wi-fi

    Facilities with extra charge

    • Safe
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-11

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-11

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIOR KING BEDDOUBLE SINGLE USE • SUPERIOR KING BEDDUS.KG-SU

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    DOUBLE SINGLE USE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2-4

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE ONE BEDRoom • DELUXE ONE BEDROO.1B-DX

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    Room DELUXE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CAPACITY 2JUNIOR SUITE • CAPACITY 2JSU.C2

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    JUNIOR SUITE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CONNECTING ROOMTWIN • CONNECTING ROOMTWN.CM

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    TWIN CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 24 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable3 photos

    Best Western Plus Santa Marta Hotel

    SUITE KING BED NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Bathrobes
    • Cable TV
    • Hairdryer
    • Radio
    • Internet access
    • Ironing set

    Facilities with extra charge

    • Minibar
    • Tea and coffee making facilities
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CONNECTING ROOMRoom • CONNECTING ROOMROO.CM

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    Room CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 24 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable4 photos

    Best Western Plus Santa Marta Hotel

    DOUBLE KING BED NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Cable TV
    • Bathrobes
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Ironing set
    • Radio

    Facilities with extra charge

    • Tea and coffee making facilities
    • Internet access
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU-1

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 24 m²SUI.ST
    SUITE STANDARDPhoto unavailable1 photo

    Best Western Plus Santa Marta Hotel

    SUITE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Desk
    • Bathrobes
    • Cable TV
    • Internet access
    • Ironing set
    • Safe
    • Wake-up service
    • Alarm clock
    • Wi-fi
    • Hairdryer
    • Radio

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 24 m²TWN.SU
    TWIN SUPERIORPhoto unavailable2 photos

    Best Western Plus Santa Marta Hotel

    TWIN SUPERIOR

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Desk
    • Internet access
    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Hairdryer
    • Radio
    • Cable TV
    • Bathrobes

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 24 m²DBL.NM-1
    DOUBLE NON SMOKINGPhoto unavailable5 photos

    Best Western Plus Santa Marta Hotel

    DOUBLE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-1

    Room amenities

    • Wi-fi
    • Wake-up service
    • Cable TV
    • Desk
    • Bathrobes
    • Alarm clock
    • Hairdryer
    • Radio
    • Internet access
    • Ironing set
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH BALCONYJUNIOR SUITE • WITH BALCONYJSU.BL

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    JUNIOR SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 24 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable1 photo

    Best Western Plus Santa Marta Hotel

    DOUBLE SUPERIOR

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, 2 × Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Cable TV
    • Hairdryer
    • Radio
    • Internet access
    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Bathrobes

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Best Western Plus Santa Marta Hotel

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Santa Marta Hotel

9.0
Excellent
790 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
9.2 /10
Location
8.0 /10
Neighborhood
8.4 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
27 Jul 2026
Mark
They spoke English and had free breakfast. Also the restaurant on the 1st floor and it was also in english
10/10
Exceptional
27 Jul 2026
abdulmohaimen
Fantastic hotel room with a wonderful location! The room was very nice and comfortable, and the breakfast was a great way to start the day. Excellent overall experience,highly recommend!
10/10
Exceptional
25 Jul 2026
Edwin
Súper lo recomiendo
8/10
Excellent
25 Jul 2026
Carlos
Need more clean on the bathrooms
4/10
Poor
29 Jun 2026
Curtis
Here's a polished version suitable for a hotel review:

I've stayed at this hotel several times over the years, and the staff has always been friendly and helpful. Overall, my stays have been enjoyable.

Unfortunately, this visit was different. My daughter's necklace, which is a family heirloom with sentimental value, went missing during our stay. We stayed for three nights, and I realized it was missing on the second day. During that time, I never left the hotel. The only people who entered the room were staff members who came in to repair a broken bed.

I understand it's difficult to know exactly what happened, and I'm not making accusations. I'm simply sharing my experience because the necklace disappeared while it was in the room.

Aside from this very disappointing incident, everything else about the hotel was good.
Family_with_children
10/10
Exceptional
27 Jun 2026
Michael G
Well, I’m so happy staying in this hotel, the staff was very friendly, the whole hotel was clean. I was so excited about the buffet breakfast that was included just because is much easier to have your morning routine with a full belly.
In addition this place is located very close to almost everything like restaurants, bars ,pharmacies etc.
To conclude , I have to say thank you very much to all the staff. 100% perfect.
Self
10/10
Exceptional
17 Jun 2026
Hector Jose
Muy buen servicio , súper atentos en el área de la piscina , en la limpieza y cambio de toallas y sábanas , la atención al público me agrado bastante , la comida súper rica y claro que vuelvo a ir . Muchas gracias a todos el personal y que Dios los bendiga ...
Family_with_children
10/10
Exceptional
08 Jun 2026
Jorge Mario Pérez
Excellent location and attention
Self
8/10
Excellent
01 Jun 2026
Giovanni Cruz
Creo que pueden mejorar un poco más el desayuno, ya con 8 días, me doy cuenta que falta un poco más de variedad, pero todo es excelente.
Partner
8/10
Excellent
29 May 2026
Giovanni Cruz
Todo está muy bien
Partner
10/10
Exceptional
27 May 2026
Pablo
Amo que la terraza cierre tarde y el restaurante también si pudiera sugerir una mejora sería dejar la piscina abierta hasta las 10 o algo más tarde pero todo lo demás excelente desde la comida, a la atención, a la vista con gran ubicación. Un hotelazo. Mención honorífica a Ronald, Paula y Caleb. Muchas gracias por facilitar mi estadía y gracias a todo el personal del hotel en general! Siempre un gusto y altamente recomendado!
Partner
10/10
Exceptional
25 Apr 2026
Luz
Great breakfast!
10/10
Exceptional
20 Apr 2026
Jose Javier Herrera
Siempre bueno todo ✌️
10/10
Exceptional
18 Apr 2026
Thessa
Clean, comfortabel, friendly and pleasant distance from historical center, beach and to get on the road. Lots of choose at breakfast.
Friends_and_family Friends
10/10
Exceptional
14 Apr 2026
Charlie
The hotel exceeded my expectations and the staff were exceptional. Caleb at the front desk was very friendly and helpful whenever I needed as well as everyone else at the front desk. Definitely will be where I stay when I come back.
6/10
Pleasant
12 Apr 2026
Mark
Weird stay at this hotel. Rooms advertised as soundproof but you could hear literally everything in the hall, especially the cleaning staff if they were yelling at each other down the hall. Breakfast was basic but fine. My first night there I burnt my head because the water in the shower randomly gets scalding hot, then freezing cold. The pool bar was okay. Small pool. The one day there was some wedding anniversary thing. Which was awkward because i was stuck sitting there reading while they all yapped for an hour. Not sure why they get importance over another guest, but okay. Another night at the pool bar there was no Dorado or Aguilla.....like exito is right there how are you out????? Then another night i was sitting up there, went to vet a drink at the bar, and some woman just took both chairs from the table i was sitting at???? Like, why?

Tv was nice, but because they put the cable box in the worst spot, you couldn't change the channel from bed.

Coffee machine didn't work at all. Whatever.

Gym was nice.

Wifi works really well.
Self
10/10
Exceptional
08 Apr 2026
DAVID
Excellent extended stay twice. Thank you for everything
Family
10/10
Exceptional
06 Apr 2026
Gina
Staff very friendly and breakfast was great!
Partner
10/10
Exceptional
04 Apr 2026
Gabriel
Hotel muy cómodo, con buenas instalaciones, la comida muy rica y fresca. Se recomienda que el personal del restaurante anote los pedidos, porque varias ocasiones se les olvidaron cosas, pero se recomienda 100%.
Friends_and_family Family
10/10
Exceptional
02 Apr 2026
PABLO
Bien ubicado precio calidad razonable desayuno muy sustancioso staff amable habitaciones impecables
Partner
10/10
Exceptional
24 Mar 2026
Paulo
it was well cooked
Partner
10/10
Exceptional
16 Mar 2026
Andre J
Nice hotel to stay. Love the rooftop and pool
8/10
Excellent
10 Mar 2026
Dallas
Wonderful staff, especially Paula, Maria and the girl with the curly hair (sorry didn’t get your name) at the front desk. Hotel isn’t located in the best area, but ok walking during the daylight. Could definately use more variety at breakfast and more pool loungers. Cleaning staff do a great job, keep everything spotless.
Self
6/10
Pleasant
08 Mar 2026
Rhonda
No airport shuttle as indicated on Expedia. Restaurant is terrible in terms of service and food. Rooms are clean, pool area beautiful
Partner
10/10
Exceptional
01 Mar 2026
Felipe
Tuve muy buena experiencia en el hotel la acomodación muy buena. En especial mi agradecimiento a Paola la bartender de la piscina fue muy atenta y servicial se empeña por satisfacer a los huéspedes con su buen servicio, no dudaría en volver al hotel muchas gracias
Self
8/10
Excellent
18 Feb 2026
John
Overall the stay was pleasant.
The hotel is located close to the marina and the historic centre.
The facilities are well maintained and clean.
My 2 down sides are: the bathroom is quite small and the space around the toilet and the sink is really thigh.
My second down side is the dining room service. I don't know if the waiters are not listening or just don't care, but when you asked for something they will bring you not what you asked for. For instance, during breakfast I asked for fried eggs and they brought me boiled. In another opportunity I asked for a cup of hot milk and the lady came back with a cup of cold milk. I asked her again that I wanted hot milk, she left and almost after 10 minutes she came back again with a cup of cold milk.
A total lack of costumer care.

Family
8/10
Excellent
01 Feb 2026
wasila
The room was spotless and the staff was very kind
Business_and_leisure Family
8/10
Excellent
22 Jan 2026
carl
Excellent
Leisure Self
6/10
Pleasant
17 Jan 2026
Nana
早餐一般
8/10
Excellent
17 Jan 2026
Cristian
Staff was great sobre of the equipment didn’t work but they fix it right away. Area is not desirable for swimming you need to go to other beach of you want beach time. You are closer to the port
Leisure Partner
10/10
Exceptional
06 Jan 2026
MARIA INES
The room is spotless. The staff is very courteous
10/10
Exceptional
28 Dec 2025
Carlos alberto
X
10/10
Exceptional
28 Dec 2025
Ricardo Andrei Cancelada
Excellent
Leisure Family
10/10
Exceptional
23 Dec 2025
Kenneth
Great staff and property :)
10/10
Exceptional
22 Dec 2025
Cira
Everything about the hotel was perfect
10/10
Exceptional
21 Dec 2025
Francisco
The staff is incredibly kind and truly does their best to resolve any issues. I’d like to give special shoutouts to Paula at the front desk, Gilma at the restaurant, and Liceth from the housekeeping team.
Business_and_leisure Family
10/10
Exceptional
17 Dec 2025
Lina Isabel
Todo muy bien
10/10
Exceptional
11 Dec 2025
Marianela
excelent
10/10
Exceptional
10 Dec 2025
Luke
Great location. Updated rooms
10/10
Exceptional
01 Dec 2025
Gustavo Adolfo
Excellent
10/10
Exceptional
01 Dec 2025
Enrique
Nice views
Business_and_leisure Self
10/10
Exceptional
28 Nov 2025
Henry
Very good experience
Leisure Friends
6/10
Pleasant
27 Nov 2025
Calvin
No hot water and the A/C wasn’t cold during the night. Woke up both nights sweating.
2/10
Poor
21 Nov 2025
Jennifer
Just bad experience overall and I booked this hotel for my birthday.
Leisure Self
10/10
Exceptional
01 Nov 2025
Claudia
Walk distance to downtown
Leisure Family
10/10
Exceptional
01 Nov 2025
Claudia Lucia
Nice hotel, Laura the front desk was very friendly.
10/10
Exceptional
22 Sep 2025
Jon Sebastian Castellanos
Los empleados muy amables y nos ayudaron mucho.
Leisure Partner
10/10
Exceptional
03 Sep 2025
Lamont

Perfect Location/Excellent Service

Excellent choice. Worth every penny. Staff was amazing: professional, helpful, and always with a smile. Breakfast buffet was delicious with many choices. Room was clean. Bed just as comfortable as home. Rooftop bar and pool were both lovely. Easy walk to marina and Parque de los Novios.
Wii definitely choose to stay here again.
Partner
10/10
Exceptional
01 Sep 2025
Sergio
Great hotel
Business_and_leisure Family
8/10
Excellent
27 Aug 2025
Audie
The area is dirty and not safe
Leisure Partner
10/10
Exceptional
24 Aug 2025
Lamont

Bravo - A Perfect 10

Excellent from check in to check out. The room was very neat and clean. Bed comfort was outstanding. Bathroom very clean with soap/shampoo.
Continental breakfast is abundant and the dining area is well maintained.
Housekeeping, pleasantly helpful!!
The rooftop pool/bar was nice to start or end the day. It’s very well maintained throughout the day.
Across the street from centro histórico Marsol bus stop which is an easy 5 min walk to Parque de los Novios.
Bus to Rodadero at the corner.
Overall, this Best Western Plus was so much above the level of service of other hotels at the same price point.

Partner
8/10
Excellent
17 Aug 2025
Verified traveler

Buen servicio. Mal colchón

Solo por mejorar el colchón. Muy blando e irregular.
No me gustó el material del piso de la piscina
Excelente servicio de todo el personal ybnos fue bien con la comida
Partner
2/10
Poor
14 Jul 2025
Rafael

One small room without a bathroom

One small room with a shared bathroom and no parking. Too expensive for what it is offered
6/10
Pleasant
06 Jul 2025
JAMES
We were charged 800mil cop, $200usd for laundering services on about 15 kg of clothes washed and dried. What a rip off. The clothes were supposed to be ironed but they were not, 200 dollars to wash and dry a bag of clothes is outrageous. We have had better experience at near by hotels and will not be staying here again.
Leisure Family
6/10
Pleasant
04 Jul 2025
Gregory

Not as expected

Breakfast is terrible. Not warm enough and the quality was very low. Not much variety
Friends_and_family Family
2/10
Poor
25 Jun 2025
George
The hot water scalds and then goes cold. No Netflix. No helpful staff. TERRIBLE breakfast quality.
10/10
Exceptional
24 Jun 2025
javier
Good location! Not in the busy areas but walking distance to the entertainment district. Clean safe and priced well!
Business Self
4/10
Poor
21 Jun 2025
Humberto
La atención en recepción es fatal, además no cumplen con la hora prevista 3:00 PM ! Les realize una sugerencia de una cama cuna pero nunca me ayudaron con eso.
Friends_and_family Family
8/10
Excellent
13 Jun 2025
Kevin
Rooftop pool was great. Front desk staff were great, spoke good English and were very helpful. Good safe location walking distance from the beach and restaurants.
Leisure Self
6/10
Pleasant
12 Jun 2025
hernando
Tenía una reunión con abogado y me tocó hacerla en lobby del hotel .
No tienen un sitio o sala para hacerla y conectarme al computador y en mi habitación no dejaron subir al abogado
Business
6/10
Pleasant
07 Jun 2025
Dennis
Pretty basic room Average breakfast nothing stands out just the bare basics
Leisure Self
10/10
Exceptional
05 Jun 2025
Daniel Edward
Excellent service, good food, immaculately, clean, and well located
Business
10/10
Exceptional
05 Jun 2025
Raul
Great stay all around, good staff.
Business
10/10
Exceptional
03 Jun 2025
Rosa Stella
Excelente servicio
10/10
Exceptional
25 May 2025
Ofer
This place is great, has eveything you need. The breakfast is very good. Near the historic city where there are plenty os restaurants. The staff were very kind.
Business
10/10
Exceptional
14 May 2025
Chris

Amazing

The hotel and staff where amazing the staff couldn’t do enough for you the food in the hotel was great and the cocktails where to die for
Friends_and_family Family
10/10
Exceptional
12 May 2025
Claudia
Comodidad, limpieza y servicio, todo en uno.
Leisure Partner
8/10
Excellent
05 May 2025
guanghu
The area around the hotel is dirty, messy and a bit unsafe.
Leisure Self
10/10
Exceptional
30 Apr 2025
Juan Carlos
Staffing, Restaurant, & Cleanliness, attention to detail outstanding!
Property needs attention..only behind building unit, detracts from view of Santa Marta due to homeless & trash created.
Leisure Family
8/10
Excellent
22 Apr 2025
CHARLES
Good location, clean, good staff,breakfast and service.
6/10
Pleasant
20 Apr 2025
Andres
Fue una gran decepción, el sentir que el servicio al cliente fue demasiado deficiente, las meseras que atendían en el comedor, con mucha falta de cortesía y profesionalismo, atendían de mala gana, no todo el personal, pero sí, la gran mayoría, la comida tenía mucho condimento cómo sería de bueno que tuvieran Menos cantidad pero más calidad, los precios muy altos, que no invitaban a quedarse en el hotel, sino todo lo contrario, creo que he viajado por el mundo para darme cuenta cuando la relación costo calidad vale o no vale la pena y en este caso no lo fue.
Friends_and_family Family
10/10
Exceptional
19 Apr 2025
Oscar
Buen hotel en Santa Marta calidad precio
Leisure Family_with_children
10/10
Exceptional
29 Mar 2025
Wilton
Beautiful place to stay love it, personnel that work at hotel lovely set of people.
Business_and_leisure Self
10/10
Exceptional
12 Mar 2025
Yasmin
Amazing rooftop pool and bar. Beautiful view of the mountains. Although the pool didn’t open until 9am there was a lovely area to bask in the sun before that time. Paula at reception was excellent. Very helpful and her English was great. Short walk to 19th street where all the restaurants are. The hotel is in excellent condition and I would love to stay here again.
Leisure Family
10/10
Exceptional
08 Mar 2025
Selenia
Excellent staff, walkable to the center of the city bus station in front. Clean
Leisure Partner
10/10
Exceptional
16 Feb 2025
Pri
We like our stay, it’s a couple minutes of walk from the marina. We loved it. Felt safe too.
Leisure Partner
10/10
Exceptional
06 Feb 2025
Daniel
It was a great place to stay. Friendly and attentive staff, quiet, location, clean facilities, great restaurant and good location.
Friends_and_family Friends
10/10
Exceptional
02 Feb 2025
Robert James

Sin comentarios

Sin comentarios
Friends_and_family Family
10/10
Exceptional
31 Jan 2025
Stephen
Amazing property with even better staff. Staff here were very helpfull and friendly. The buffet is good (eggs, chese, potato, deli meats, coffee, juice) dinner is good as well however better options near by.

Will stay here again. Close to everything!
Leisure Self
6/10
Pleasant
30 Jan 2025
GABRIEL

Meh

Pretty basic. Gym is a joke. Breakfast is just ok. Their lunch and dinner food is horrible. The rooms are comfy and everything works. Staff is very nice.
10/10
Exceptional
29 Jan 2025
jorge
Very confortable stay
Leisure Friends
10/10
Exceptional
28 Jan 2025
Joana
Todo excelente
10/10
Exceptional
19 Jan 2025
Maria
El service es excellent Laura nos hizo sentir especial en el restaurante tuvieron que modificar un platillo ya que soy intolerante a la lactosa le quedó delicioso gracias al cocinero (a) Y por accidente se me olvidaron unos anillos en la caja fuerte y tuve que regresar 2 horas después y muy amablemente me acompañó Isrrael me dio tanta tranquilidad que estarían ahí y así fue ! gracias Excelentes servicio
Leisure Partner
10/10
Exceptional
14 Jan 2025
JAIVER
Muy buenas instalaciones, desayuno variado delicioso tuvimos buen descanso camas confortables.
Friends_and_family Family
10/10
Exceptional
06 Jan 2025
Kevin
Fast and easy check in, Great hospitality. Rooms are very clean and have everything to accommodate.
Leisure Self
6/10
Pleasant
04 Jan 2025
Pascal
The room was amazing. Comfortable bed and really quiet. We were able to actually rest unlike many other times during our stay in SM. Things to improve:
1. Breakfast/Restaurant staff: It was very messy. They also tend to leave dirty dishes around. There are some staff who work really hard while others do not. No team dynamic at all.

2. We asked for extra towels and they smelled really bad (twice)

3. Rooftop: the facility is great (sky bar & pool) but the life guard was always doing most of the work from very early to late, the other ladies were NOT proactive at all. They should make it easier or at least more attentive, specially if there are no directions on how services are provided.
Leisure Partner
10/10
Exceptional
22 Dec 2024
michael
Good location, walking distance to the beach and restaurants. The staff were friendly and helpful. Service was excellent from the front desk staff to the room attendants, the service for breakfast to the guard upstairs at the pool.
Leisure Family
8/10
Excellent
30 Nov 2024
Nathalie
Is good .
Leisure Family_with_children
10/10
Exceptional
21 Nov 2024
Andres
Close to the center, to a Main Street and small mall for convenience. Nice pool and rooftop view with a restaurant/bar as well as a gym. Breakfast was good and lots of options.
Leisure Self
10/10
Exceptional
21 Oct 2024
scott
Greta location Greta staff
10/10
Exceptional
20 Oct 2024
Martha
Staff need more training in hospitality . You can hear the noise on the hallways, especially children let ran lose...
Leisure Partner
10/10
Exceptional
02 Oct 2024
Sarah
Comfortable room. Walking distance to shops and restaurants. Staff very nice. Was very clean.
Leisure Partner
10/10
Exceptional
25 Sep 2024
Jairzinho
Perfect hotel and nice staff.
Leisure Partner
8/10
Excellent
16 Sep 2024
Pedro
Hotel con excelente ubicacion, la vista en la piscina es de primera. Tengo 3 observaciones....

1. No ofrecer algo en la plataforma, segun tenia una botella de vino por la reserva. (NUNCA HUBO NADA)

2. El baño muy incomodo, me refiero al inodoro, literal sientes que estas en el lavamos.

3. En cuanto a las toallas, entiendo que NO tengo porque pedir nuevas. Si fueron a realizar limpieza, que solo fue arreglar la cama,pero me dejaron la misma toalla toda la estadia.

Se que uno puede solicitarla, pero las empleadas deberian ver, si estan muy humedas porque no estan al sol, pues deben dejar nuevas a los huespedes. Ultimamente, la app dice unas coss que sorprenden a uno pero no son recibidas.
Leisure Friends
10/10
Exceptional
13 Sep 2024
Gasper
Good & clean employees very helpful
Leisure Family
8/10
Excellent
10 Sep 2024
Yurien
It’s a great hotel.
Leisure Friends
6/10
Pleasant
03 Sep 2024
Olivier
Unsafe around the hotel in the night
Leisure Self
10/10
Exceptional
23 Aug 2024
Susan
Great valie for money. The hotel is lovely, super clean and within walking distance to the parque de los novios. Our room was spacious, breakfast was lovely with good options of delicious Colombian food. The pool was great, however I recommend you tonuse it early as it gets extremely busy after 5pm once everyone returns to the hotel.
Service in general was great!
Business_and_leisure Family_with_children
8/10
Excellent
21 Aug 2024
Vananh
This property is near a bus station that goes to Barranquilla and Cartagena.
Leisure Partner
10/10
Exceptional
15 Aug 2024
Yecid
Amazing hotel.
The service, food and hospitality was excellent.
Maybe the area doesn't look safe but i had the chance to walk to the old part of the city with my family without any issue.
I wpuld recommend it without hesitation.
Leisure Family_with_children

Location & surroundings

Best Western Plus Santa Marta Hotel
Calle 24 Nro. 3-65, Santa Marta, Colombia

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Best Western Plus Santa Marta Hotel

79 hotel photos