Hotel Boutique Casa Mia

Colombia , Santa Marta
SANTA MARTA, Calle 20 # 3-60
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50 reviews shown

2/10

Poor

23 Feb 2025

Simisola

This property is more like a hostel aesthetic, but everyone has individual rooms and bathrooms. Certainly was not what I was expecting. The bathroom was dirty and could do with a total renovation. There was grunge in every corner of the bathroom and the shower. I was very uncomfortable and checked out the next day and went to stay somewhere else.

It just was not the place for me personally.

Leisure Self

10/10

Exceptional

14 Aug 2024

Thomas

The staff or very nice and accommodating the room was Very nice and well organized having everything we needed. They have hot water! The only disappointment was the pool which actually was a hot tub, but it still was enjoyable. The location was fantastic with everything needed within a minute or two's walk!
I can't say enough good things about the staff, Thank you for being so accommodating! I highly recommend this hotel to anyone who wants to be close to the dining, shopping, and convenience of being in the historical district of Santa Marta.

Leisure Family

10/10

Exceptional

01 Jul 2024

Cecilia

Hotel is small but beautifully decorated with nice touches in room. The windows in the room are facing a corridor so usually kept closed so not much illumination or ventilation. Small pool at the top is a plus to relax at the end of the day. Walking distance to main sites in the city.

Leisure Self

10/10

Exceptional

23 Mar 2024

Mark

The staff and property were great. Although I found the owner of the hotel to be insulting and condescending to staff and guests. Water could ne a bit warmer in the shower

Leisure

8/10

Excellent

02 Feb 2024

Savannah

The staff were lovely and the room was stunning but there were a LOT of ants everywhere, including in the bedroom and all around the dining area at breakfast. Around the hotel there were a lot of homeless people and people who were on drugs or drinking early in the morning. Other than that it was a good stay, the pool is lovely and the air conditioning in the room was great.

Leisure Partner

8/10

Excellent

06 Jan 2024

chris

Our stay at hotel casa mia was very nice. The staff were very nice and the room was clean and comfortable. The proximity to the beach and ahopping was perfect. We had a pleasant stay, thank you.

Leisure Family_with_children

10/10

Exceptional

30 Oct 2023

amado

Great location!

Leisure Partner

8/10

Excellent

02 May 2023

Barry

Great location and affordable, too.

Great hotel for the money, clean and spacious.
However, the \"windows\" opened up onto the passageway, zero privacy if shutters opened.
More important, I prefer hotels that have no gym locker lock on the front gate, that only the receptionist has the key to. One is either locked in, or locked out 24/7, if the receptionist is elsewhere. What happens in an emergency?
Why do hotel owners do this?

Self

8/10

Excellent

09 Mar 2022

paola

nice place, delicious breakfast right next to parque de los novios

Leisure Partner

6/10

Pleasant

23 Dec 2021

Jill

Disappointing service

The hotel could have been great, but the service and check in were awful. The check in person was incredibly rude and gave us a much smaller room than we'd paid for. He didn't even speak to us (we understand Spanish, so it wasn't a language issue) and refused to help carry our bags or provide any assistance at all. There was also no hot water. The room itself was lovely and the breakfast was tasty, but we changed to a different hotel after one night.

Friends_and_family Family

8/10

Excellent

20 Feb 2020

Alvyn

Great location.

Great location. Right beside some great restaurants. Staff very helpful and efficient. Nice breakfast. Seems like a new hotel as everything is good condition. Very clean. Fantastic hot shower.

Partner

10/10

Exceptional

20 Feb 2020

jim

Cool breeze in the evenings and access to small pool at the end of the hall

Leisure Friends

10/10

Exceptional

08 Jan 2020

Verified traveler

Everyone was excellent. All staff were very helpful, attentive. Clean small hotel. I would definitely come back to this hotel if I ever visit santa marta again. Well worth it, close to all. Neighborhood feels safer too. Muchas gracias!

Leisure Family

10/10

Exceptional

06 Dec 2019

Verified traveler

2nd time staying here (before and after tayrona Park)
Awesome hotel, super comfortable beds, fantastic showers, super comfortable spacious rooms that are modern and beautiful decorated.
Really nice kind helpful staff and the breakfast is delicious!! The mini pool is also so nice and relaxing. They also Let us store our bags when we went to tayrona. So kind! Santa marta is such a fun town and we would definitely stay at casa Mia again! We loved it.

Leisure Partner

10/10

Exceptional

21 Oct 2019

Verified traveler

Beautifully decorated hotel with lovely room. Comfortable mattress and hot water for the shower- most of the coast doesn’t get adequate hot water so this was a welcome surprise.

Leisure Self

10/10

Exceptional

09 Jul 2019

Antoinette

A fantastic stay at a lovely boutique hotel!

Truly wonderful stay at Casa Mia, it is a beautifully decorated hotel room. A lovely free breakfast is included and you are right in the center of town. The hotel staff were so helpful with anything we needed. Highly recommend!

Partner

10/10

Exceptional

21 Jun 2019

Verified traveler

Great location in the middle of the historic district. Many restaurants very nearby.

Leisure Family

8/10

Excellent

21 Apr 2019

RAQUEL

Nice place. Great location. A little noise as the discoteck was very near

10/10

Exceptional

31 Mar 2019

Verified traveler

Our stay was fabulous! I can’t compliment the staff enough... they went above and beyond to meet our every need. The staff was fluent in English which was a big plus! They were very helpful in our excursions, restaurant recommendations and local sights.

Leisure Partner

10/10

Exceptional

11 Feb 2019

Robert

Would stay again.

Great place. Really great staff. Jordy was super.

10/10

Exceptional

25 Jan 2019

Johan

Overall Greatness - You’ll feel at home

Great. Just great overall. There is no better place to stay within the historic center of Santa Marta. So, location is excellent. Service? Doesn’t get better than this. They will accommodate your requests within reason and always with a big, honest smile on their face. This is a boutique hotel, which means it was a house at some point so don’t expect huge rooms. The bedrooms have everything you need, and the staff keep them clean. Oh, the staff!!! Ana, Daira, Rosa, Yohan... other names escape now; these people are amazing!!! They make you feel at home.

Partner

10/10

Exceptional

14 Jan 2019

Diana

Cute and perfect location, potentially noisy

Absolutely loved the decor and pool, which was one of the coolest rooftop pools we saw in our Colombian hotels. The location is also great, just a couple blocks from the main square, which is full of fantastic restaurants and bars as well as the offices for many tour companies that take you to Tayrona and the Lost City. The staff were also very kind and quick to help with anything. If you can, try to get a room on an upper floor - we had one by the front desk since it was the only one left and it was quite noisy.

Partner

6/10

Pleasant

25 Dec 2018

Baby

Arrived to quite a semi aloof reception and given a room right outside where the drainage works were in place and near to the kitchen whereby in the morning, it was noisy with people coming in to prepare breakfast and then guests talking. There were dirty sheets with stains on the bed and also lots of mosquitoes which i got bitten on my face and also legs and hands. Very upsetting but when came to retrieve our bags which they have kindly let us store, the receptionist X 2 were very friendly and nice but unfortunately, the experience was not the same anymore from where I had experienced in the first place. Simple basic essentials if you wanted to stay for a night.

8/10

Excellent

25 Dec 2018

Verified traveler

Good hotel, but our room was noisy. We could hear everything from the street.

10/10

Exceptional

01 Dec 2018

Verified traveler

This was a wonderful hotel. The rooms were spotless and the bathrooms were very modern.
The entire staff was EXCELLENT !
If I am ever in Santa Marta again I will stay at this hotel again

Leisure Family

10/10

Exceptional

24 Nov 2018

Aly

We loved our stay at Casa Mia! The location is perfect and close to all the best restaurants. All the staff were very friendly and spoke excellent English. Luis was especially awesome.

Leisure Partner

8/10

Excellent

22 Oct 2018

Verified traveler

Great location, nice small hotel, comfy rooms.

Great location just round the corner from main square and main streets of Santa Marta old town. Really cute little hotel, nice pool, friendly staff, ok breakfast. Only comment would be that given proximity to town square the music from the clubs can be a little much for some light sleepers especially if you have a room towards the front of the hotel.

Family

10/10

Exceptional

18 May 2018

Steven

Terrific Stay at Casa Mia

Two terrific stays at Casa Mia, right in the historical district.
Beds very comfortable. Spotlessly Clean. Would definitely recommend and stay again.

Partner

10/10

Exceptional

10 May 2018

Teiq

Lovely staff, comfortable bed & rooftop pool

We had a great stat at Hotel Boutique Casa Mia. The staff were lovely, the room was simple but had everything we needed for a three night stay. The rooms were extremely quite and the aircon was a great relief from the Santa Marta heat. The roof top pool, was small but so lovely, we enjoyed drinking beers and bobbing in the pool at the end of each day. The breakfasts were tasty too. Would recommend this hotel.

8/10

Excellent

09 May 2018

A&M

Nice hotel. Clean and cozy room. Secure. Location excellent, everything is close by. There is a small pool where you can relax. Breakfast was delicious and the 2 ladies that serve breakfast, Ana & Deyla, were very attentive and nice! Only minus we can say is that it gets a little noisy at night because of the night life.

10/10

Exceptional

15 Apr 2018

Leland

Excellent hotel in Santa Marta

This stay was the highlight of my Colombia experience. The rooms were clean and beautiful, with great A/C and a really nice bathroom. Staff is excellent, speaks both Spanish and English, and even gave me a great dinner recommendation. The included breakfast was excellent too. They held my bags while I went to Tayrona National Park. Would definitely recommend staying here while in Santa Marta, very reasonably priced for what you get.

10/10

Exceptional

24 Mar 2018

Brittany

This place is AMAZING

I don’t think I can say enough good things about the hotel. The staff is superb! The breakfast each morning is plentiful and delicious. The beds are kind of hard but they are still very comfortable. The firmness was perfect after four days hiking to Ciudad Perdida. The staff helped us arrange taxis and a trip to Minca last minute. Everyone was beyond friend. The pool is about the size of a large hot tub but it’s beautifully done. It does get a bit loud at night because you are right beside the Parque de los Novios where all the restaurants are but it’s the trade you make for proximity and believe me: it’s worth it. Ear plugs would block out the sound. The area is close to the Malecon, Plaza de Simon Bolívar, and the Cathedral.

We loved it so much that we stayed here again the two days after our hike as well as the two nights before.

Family

10/10

Exceptional

19 Mar 2018

Verified traveler

AMAZING

This hotel far exceeded my expectations. For one, I did not expect such a spacious room. The place is beautifully decorated, the staff has great English and are very helpful in every way possible. Breakfast was amazing and just the overall ambiance of the place is delightful. We did not want to leave and when we arrived at our next hotel I'm Bogota we dreamed of going back to Casa Mia. It was a dream! Lovely, quiet, secure, and in a great area. Will definitely stay again if I return to Santa Marta!

Family

10/10

Exceptional

16 Mar 2018

Verified traveler

Great!

Clean, great staff and good service. Easy and nice place to stay in Santa Marta

Family

4/10

Poor

24 Feb 2018

Verified traveler

Hotel with issues

The hotel has a good location, but it's on a noisy street so don't even think of sleeping on a weekend night. The property is not well-maintained, and one employee stole from us (after we confronted him, he returned the item).

On the positive side: the people who work in the kitchen are very nice.

10/10

Exceptional

22 Feb 2018

Vanessa

Nice boutique hotel in great location for Santa Ma

Very comfortable and nicely decorated room. Delicious breakfast and good coffee, close to the main tourist area in Santa Marta, easy to walk to the bay/Malecon. Lots of bars and restaurants within close walking distance. Friendly staff also.

6/10

Pleasant

11 Feb 2018

Grace & Jordon

Beautiful hotel, lovely bilingual staff - NOISY!

Hotel has beautiful, modern decor, staff were bilingual, helpful and friendly. However due to the style of the building (no roof) the rooms were extremely noisy. The club situated opposite the hotel was blearing awful music until the small hours which kept us awake. Even during the weeknights when the club was shut we were still kept awake by sirens, dogs barking, horns honking etc. A real shame because the staff were brilliant and the breakfast was great. We would’ve stayed 5 nights but only stayed 3 and found another hotel in Santa Marta due to noise issues.

8/10

Excellent

07 Jan 2018

Caroline

Lovely boutique hotel, friendly helpful staff, great freshly cooked breakfast each morning and in the perfect location for restaurant and bars.

Partner

8/10

Excellent

03 Jan 2018

Verified traveler

Great staff cute rooms

The staff are lovely here. Very helpful with a great attitude and as my Spanish is limited it’s fantastic for me they speak good English. The rooms are pleasant and clean.

Partner

10/10

Exceptional

08 Dec 2017

Verified traveler

Casa Mia

New hotel, bed is very comfortable and rooms are stylish. 2 minute walk to restaurants and bars. Friendly and helpful staff. Thanks for a great stay!

Partner

10/10

Exceptional

06 Sep 2017

Verified traveler

Perfect stay

The hotel is beautiful and very well located. It´s just a few steps from Parque de los Novios and lots of bars and restaurants. The staff was very friendly and helpful and the breakfast delicious¡ The rooms are small and have no closets, only drawers, but they are very confortable and clean. I totally recommend it ¡

Family

10/10

Exceptional

21 Jul 2017

Christopher

Best hotel in santa Marta

Best hotel in santa Marta

Partner

10/10

Exceptional

11 Jul 2017

Raphael

Excellent hotel closed to everything

The hotel was perfect to us, the staff is so friendly and helpful.
Closed to everything : bars, restaurants, supermarket, bank...
The breakfast is incredible : loved the cayeyes!
Restaurant across the street is excellent : 'Soul Food'.

6/10

Pleasant

08 Nov 2024

Verified traveler

El hotel es bonito y las personas que nos atendieron fueron muy atentas y amables. Sin embargo tuvimos problemas con la habitacion, ya que no le realizaron limpieza ni en el baño ni en la cama, solo estaba tendida pero sin haberle hecho cambio de sabanas. Aunque nos colaboraron y la chica que estaba de turno solucionó rápido, la verdad desde alli el hotel no dio sensación de limpieza sino de incomodidad

Partner

10/10

Exceptional

20 Oct 2024

Katiele

Muito bom

Muito bem localizado. Quarto agradável, limpo e grande. Pessoal da recepção muito prestativos.

Partner

8/10

Excellent

19 Feb 2024

Verified traveler

Santa Marta

Städningen var bristfällig, men läget perfekt!

Self

2/10

Poor

23 Aug 2023

RAUL

mal atención, 0 empatía, no resuelven sus problema

El hotel canceló unilateralmente la reserva el mismo día. Pese a que mi reserva indica que el pago se realizaba en el hotel, intentaron hacer el cobro por adelantado y no pudieron hacerlo, su pasarela de pagos, por motivo que desconozco estaba fallando con mis tarjetas. Acordé con ellos realizar el pago al llegar al hotel e incluso gestioné con ellos la recogida de un taxi en el aeropuerto. Pocas horas antes de llegar, me escriben WhatsApp diciendo que no tengo habitación. Tras muchos intentos de contactar con ellos por WhatsApp y por a teléfono, para saber a qué atenerme, consigo hablar con alguien que me dice que su sistema informático al no estar pagada la reserva por la mañana libera la habitación y que no puede hacer nada. Mal si es cierta la razón, peor no ofrecerme asistencia a encontrar un hotel puesto que no ellos no tenían mas habitaciones. Yo estaba de tránsito con vuelo incluido y la cancelación me la dicen por la tarde cuando por la mañana nada hacía pensar que esto fuera a pasar. Estrés mayúsculo de encontrar un nuevo hotel para el día. Imposible ingualmente contactar con hoteles.com con el que hice la reserva, si atención es por chatbot o teléfono 900 no accesible desde el extranjero. Mi “contrato”con hoteles.com era para pago de la reserva EN El HOTEl

Partner

4/10

Poor

28 Dec 2021

Jean-robert

Très simple , confort minimal en centre ville= pratique mais TReS Bruyant.

Leisure Family

6/10

Pleasant

14 Mar 2020

Verified traveler

Aceptable

Friends_and_family Family

6/10

Pleasant

29 Feb 2020

Fabiola B

No era lo que esperaba

No era lo que esperaba, el personal amable, en el cuarto asignado, no contaba con armario para ubicar la ropa. El mueble para colocar la maleta solo cabe un maletín pequeño. El ventilador no se puede apagar ni prender por ningun lado. No habia toalla para secarse las manos y tampoco existe secador de cabello. Desayuno bueno.

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