Hotel Santa Irene Guadalajara

10/10

Exceptional

24 Jul 2026

Ramiro

Thanks for everything we have a good time in the hotel . Good attention

8/10

Excellent

24 Jun 2026

Victor

I would have liked for the rooms to have fridges, an ice machine on each floor to avoid going to the restaurant every time. The restaurant is a convenient spot for breakfast. Overall, I give this hotel 8/10, and I have stayed at much worst hotels before.

Friends_and_family Family

8/10

Excellent

24 Jun 2026

Josue

The staff was amazing. Breakfast was great.

Friends_and_family Family

10/10

Exceptional

19 May 2026

Mario

Staff us great!

Family

10/10

Exceptional

17 Feb 2026

Mario

The staff is amazing. Any need that you may have it gets looked on immediately.

Family

10/10

Exceptional

10 Feb 2026

Nestor Daniel Vargas

All good

8/10

Excellent

09 Feb 2026

Mario

Room clean and

10/10

Exceptional

28 Jan 2026

Mario

All Staff very helpful!! The room was very clean. Breakfast buffet good selection of food.

Leisure Family

10/10

Exceptional

17 Jan 2026

Brandy

Clean room and friendly staff

10/10

Exceptional

02 Jan 2026

Bertha

Very nice place

Friends_and_family Friends

10/10

Exceptional

17 Dec 2025

Bonita Lynnr

The staff both in the hotel and the in Hitel Restaurant were extremely kind and courteous.

10/10

Exceptional

25 Nov 2025

ARTURO

Great breakfast buffet and nice rooms!!

Leisure Family

8/10

Excellent

09 Oct 2025

Jennifer

Breakfast was delicious every morning. The shower had great water pressure and temperature. The city itself is loud and the hotel is located on a busy road next door to a hospital. The mall nearby has a Soriana grocery and a movie theater if that’s your thing.

Leisure Self

8/10

Excellent

04 Oct 2025

Jaziel Berenice

Overall ok but too much noise, property to old, surrounding areas no too safe, perfect for one night stay

Business

8/10

Excellent

25 Aug 2025

Mario

The staff are all respectful and helpful.

Leisure Family

8/10

Excellent

16 Aug 2025

Mario

The staff very cooperative. Left valuables in the room were placed on safe for my return.

Leisure

8/10

Excellent

24 Jun 2025

Bernardo

the food at the restaurant

Leisure Family

10/10

Exceptional

11 Jun 2025

Lucy

People is nice

Business_and_leisure Family

10/10

Exceptional

30 Apr 2025

Karen

Como siempre una muy buena experiencia, lo mejor el trato del personal

Business_and_leisure Family

10/10

Exceptional

24 Apr 2025

Karen

El check in súper rápido, siempre nos han atendido súper bien, siempre pienso en este hotel cuando vengo a Guadalajara,

Leisure Family_with_children

8/10

Excellent

22 Apr 2025

Mario

Near transportation

8/10

Excellent

12 Apr 2025

Jazmin

It was convenient for our one night that we needed.

Leisure

8/10

Excellent

07 Apr 2025

Mario

Staff helpful and friendly

8/10

Excellent

29 Mar 2025

Sherry

It was too far from the hospital

10/10

Exceptional

22 Feb 2025

antonio

Muy buen hotel , instalaciones limpiesitas y atencion muy muy amable y rapida

Business Family

10/10

Exceptional

28 Jan 2025

Francisco

Excelente hotel de bajo costo, exelente por el precio, ideal para viajes de negocio

Business Self

8/10

Excellent

06 Jan 2025

Ramiro Julio Zendejas

The hotel is comfortable with free and easy self parking. Rooms are of good size but they definitely need an upgrade/remodeling. The furniture is old, poor room lightning.

Leisure Family_with_children

10/10

Exceptional

07 Dec 2024

Salvador

Best places to stay in Guadalajara

I had been using the same hotel for las 15 years very nice places to stay everything is near by

Friends_and_family Family

8/10

Excellent

06 Dec 2024

Victor Jesus

Cerca de la carretera

Business Family

8/10

Excellent

11 Nov 2024

David

Overall, this hotel is fine. Some areas that need improvement are.
Carpet needs to be cleaned or replaced
The breakfast menu is good but more variations is needed. Same menus every week. Overall the property is clean and the staff is very friendly and helpful.

Leisure Partner

8/10

Excellent

08 Oct 2024

Maribel

Restaurant needs to improve there food quality
I got chicken breast for dinner and it wasn’t cook well my grand daughter get sick

Leisure Family

10/10

Exceptional

26 Aug 2024

Jose Luis

Near to downtown easy parking

Leisure Family

10/10

Exceptional

19 Aug 2024

Jose Luis

Hotel customer service was great

Leisure Family

8/10

Excellent

06 Apr 2024

Lynn

Clean, pleasant, early check in

Escorted to our room. We were told the water and coffee included with the room. We checked in just to sleep between flights. 390 pesos taxi from airport 40 minutes with morning 8am traffic. 320 pesos return.

Friends_and_family Family

4/10

Poor

03 Oct 2023

Gilbert

Beds were very hard

4/10

Poor

17 Jul 2023

Domingo

very spotty wi-fi. actually no Wi-fi available for an entire day. and the day after when the wi-fi came back lost power in the entire hotel for several hours.

Business Self

8/10

Excellent

06 Jun 2023

Mario

Hotel personnel treated my wife and I as family.

Leisure Family

10/10

Exceptional

11 Apr 2023

Erick

Great buffet breakfast in the morning and delicious dinner at night

6/10

Pleasant

05 Apr 2023

Sheila

It was OK, but a long distance from anything other than the hospital and plaza next door. The clock and the room safe didn't work. Alsway confirm the price of any taxi ride to el centro that they call for you. Our driver asked for twice what the hotel people told us it should be.

Leisure Partner

10/10

Exceptional

01 Apr 2023

Juan M

The staff and the individual attention, definitely make you feel welcome and home like

Business_and_leisure Partner

8/10

Excellent

26 Mar 2023

Rafael

Good location and near periférico to go in various locations. Hospital and pharmacy close by, gas station nearby and convenience store

Leisure Family

10/10

Exceptional

21 Mar 2023

Maria

Very nice people running the hotel and clean facilities

Leisure Pet

10/10

Exceptional

01 Mar 2023

Brandy

The staff in all the areas of the hotel were amazing and provided great service.

Leisure Partner

10/10

Exceptional

25 Feb 2023

David

Perfect location for visiting hospital

If you have a loved one in the hospital, this location is perfect. The beds a very firm and newer so no need to worry about rolling to the middle. The AC worked and the staff was very friendly and accommodating.

Friends_and_family Family

8/10

Excellent

17 Jan 2023

Mario

The staff is courteous and friendly.

Leisure Family

8/10

Excellent

08 Dec 2022

Rafael

Stay was comfy

Leisure Family

10/10

Exceptional

08 Dec 2022

Benjamin

Clean and comfortable and very convenient to where we needed to be. The staff was friendly and accommodating. Very good value for the money.

Partner

8/10

Excellent

02 Nov 2022

Aquilino

Very clean . Only problem is the noise around and the a/c wasn't working properly in our room

Leisure Partner

10/10

Exceptional

30 Sep 2022

Mario

Excellent location for business trip!

Very comfortable and convenient location for the business around,
I highly recommend this place for anyone who wants the best price of your trip!

Business

10/10

Exceptional

01 Sep 2022

Mario

I forgot my cell phone. I was told that it was there and that I would be able to pick it up. I Picked it up this morning
. 4 days after I had forgotten it, thanks

Leisure Family

6/10

Pleasant

31 Jul 2022

rogelio

Everything near by

Business Family

8/10

Excellent

24 Jul 2022

Paul

jjjjjjjjj

10/10

Exceptional

30 Jun 2022

Eric Alberto

Excellent and friendly service by all staff. Room clean, serviced and everything working well. Quiet and proper for adequate resting

Leisure Partner

10/10

Exceptional

19 Jun 2022

Verified traveler

Friendly and Helpful Staff

I stayed here for 2 weeks while recovering from surgery. The staff was very friendly and accommodating. It was convenient to be so close to a shoppig mall, less than 2 blocks away, perfect distance to walk to for supplies, dinner, and/or to stretch my legs.

Through Uber and Uber Eats, the helpful hotel staff, restaurant and laundry, I had the ability to be independent when my travel partner was unable to stay so I didn't have to cancel my surgical plans

Self

2/10

Poor

26 May 2022

Rosendo

I stood at this hotel for 8 days and did not receive a key until day 5. According to front desk, their machine to activate keys was down. Every time I needed access to my room, someone at the front desk needed to open it for me. I was never asked for my ID, only for my room number. Any stranger could have easily accessed my room or any other room. I believe this hotel is unsafe for anyone to stay at.

Leisure Self

10/10

Exceptional

13 Apr 2022

Dama

Staff was very helpful and everyday that we came back our room was very clean well provided with clean towels. Cleaning staff was very nice as well

Friends_and_family Family

8/10

Excellent

10 Apr 2022

Mario

Clise to shopping, transportation and medical services.

Leisure Family

10/10

Exceptional

05 Jan 2022

Adriana

I always receive good service and the hotel is located very conveniently close to my relatives' home.
I have never experienced any problems in the last 10 years or so that either myself or another family member has stayed at this particular location.

Friends_and_family Family

10/10

Exceptional

05 Jan 2022

Adriana

Love HJ in Plaza las Torres Guadalajara

I love staying here, the staff is very friendly, helpful and go above and beyond to accommodate your needs
The food in the restaurant is very good

Friends_and_family Family

8/10

Excellent

03 Dec 2021

olivia

todo estuvo muy bien de hecho el personal bastante amable.

Business Family

10/10

Exceptional

04 Nov 2021

Manuel

nice and clean

Leisure Partner

10/10

Exceptional

21 Oct 2021

Mario

The best deal ever for your money!!

Totally the best deal ever !
Quick check in and very friendly staff, the room very comfortable and clean, nice location for business at the industrial park!

Business

8/10

Excellent

14 Oct 2021

Mario

The hotel rooms are sanitized and lot clean. Near shops and restaurants. Near public transportation. The personnel is friendly.

Business_and_leisure Family

10/10

Exceptional

29 Aug 2021

Dora

Friendly staff

Leisure Family

10/10

Exceptional

27 Jul 2021

Verified traveler

What we liked the most, the people who works for the Hotel. They all are so respectful, polite. At the buffet restaurant our waiter Francisco was very attentive and the cook was super busy, but still she gave us a great service and the food she prepared for all of us was so delicious. Thank you so much for your service to all the staff at Howard Johnson.!! We Love Guadalajara much, much more this time, thanks to Them...

Leisure Family

8/10

Excellent

06 Jul 2021

Verified traveler

Hotel is priced well and is very clean. Nothing exciting expect for the price. The value in savings makes up for the lack of amenities and distance from site seeing. The hotel is safe and if I need to come to Guadalajara to save money on a hotel without paying for all the extras this is it. Clean, safe, comfortable bed, ac works, bathroom is decent, in a safe area, security at door, staff at reception 24hrs, Uber pickup, nearby food. A for a two star.

Leisure Family

8/10

Excellent

12 May 2021

Verified traveler

Everthimg is ok

Leisure Self

10/10

Exceptional

12 Jan 2021

Mario

Great place to stay !!

Great location , very good food service, friendly staff nice and clean rooms !!

Business

10/10

Exceptional

05 Jan 2021

Dee

Back again!

We have stayed here in the past and it works wonderfully well with our Bouvier Des Flandres dog. We will be coming back later this month for the dog show. Thanks for making us feel welcome.

Friends_and_family Family

8/10

Excellent

09 Sep 2020

Verified traveler

Friendly Staff Good Attention and Room Service Clean service

Friends_and_family Family_with_children

10/10

Exceptional

27 Mar 2020

Maria

The property was right next door to the hospital where my Uncle was staying
I loved it and their breakfast was amazing

Friends_and_family Family

10/10

Exceptional

16 Mar 2020

Verified traveler

Clean and close to major streets, would come here again

Friends_and_family Family

10/10

Exceptional

03 Mar 2020

Craig

Staff are amazing. Great buffet breakfast. I dont recommend any other meals. Had a steak dinner one night and it was terrible.

Friends_and_family Family

10/10

Exceptional

02 Mar 2020

Dee

Lovely Surprise!

We had a wonderful stay at this Howard Johnson! We were attending a dog show in Guadalajara and had a difficult time finding a hotel that would accept a large dog. We found this hotel and were concerned about its age. The building is about thirty years old but very well maintained, very clean and Everyone was fantastic!!! The connected restaurant was convenient and pleasant, our stay included a free drink there. We had a lot of work for the show and it was so nice to go back to a hotel where
everyone welcomed you, was interested in your day, was helpful and had pleasant things to say! This will be our new “Go To” hotel in Guadalajara!!

Partner

8/10

Excellent

01 Mar 2020

Verified traveler

The furniture needs to be updated.
It needs a need rug.
The bathroom needs updates.
Thanks🙂

Friends_and_family Family

2/10

Poor

25 Feb 2020

Manny

Property is very outdated and the facilities need an upgrade, the staff wasn’t very friendly.

Friends_and_family Family_with_children

10/10

Exceptional

23 Feb 2020

Verified traveler

QUE CAMBIEN LOS COLCHONES, O TAL VEZ UN SOBRE COLCHON COMO LOS QUE VENDEN EN LINEA, YA QUE ESTAN INCOMODOS LOS COLCHONES ACTUALES.

Business Family

10/10

Exceptional

12 Feb 2020

MarioVillanueva

The staff is friendly and helpful. The hotel is very clean. The breakfast buffet is better than a 5 star hotel in puerto Vallarta we stayed in lat week. It is close to shopping and transportation available to take you anywhere. I’ve stayed here several times and enjoyed each one of them.

Leisure Family

10/10

Exceptional

30 Jan 2020

Verified traveler

Staff welcoming and efficient at check in. Parking attendant not so much. Restaurant staff and food very good.

Leisure Partner

10/10

Exceptional

01 Jan 2020

Cynthia

My daughters stayed there the 29th of December and they had a wonderful stayed. The airpods were lost and someone from the staff found them and returned them to the front desk. My nephew picked them out and will be mailing them to my daughter. Thank you so much!
Will stay here again!

Leisure Family

8/10

Excellent

01 Jan 2020

Verified traveler

Buen hotel en telacion calidad servicio, el buffet es bueno y variado.

Leisure Family_with_children

10/10

Exceptional

09 Dec 2019

Verified traveler

Hospitality, restaurant and cleanliness .... shower needed more water pressure other than that everything was good

Friends_and_family Family

10/10

Exceptional

04 Dec 2019

Valorien J

Good Deal

Really enjoyed this property. Convenient and reasonably priced.

Friends_and_family Family

10/10

Exceptional

02 Dec 2019

Chris

Parking is small for a big Hotel. Other than that my stay was very satisfactory..!!

Friends_and_family Family

4/10

Poor

21 Nov 2019

Verified traveler

First, I called to inquire if transportation provided, did not have available. The furniture was outdated, carpet looked ugly and dirty. I asked to pay extra to check out a few hours later since our flight was scheduled 7 hours from the check out time and the front desk lady stated she couldn’t extend the stay. Supposedly, the 9 floor hotel had no available rooms which I know for a fact was not true. Mind you, I booked 3 rooms and only needed at least 1 for my father to be comfortable due to his medical condition and limited mobility. Will not be staying At this facility ever again. So disappointed.

Friends_and_family Family

10/10

Exceptional

10 Nov 2019

Michele

The key card controls the lights and tv, so when you leave these things turn off automatically saving energy. The fact they only give you one key card, but you need the key card to take the elevator to back to your room is inconvenient. That said, the hotel is wonderful and I would gladly stay there again.

Friends_and_family Family

8/10

Excellent

24 Oct 2019

SoniaMedina

Nice property, good parking lot, far from downtown, close to a mall but next to a hospital so there is a lot of traffic on the the street but Guadalajara is a busy city at all so expect high traffic everywhere.

Leisure Partner

8/10

Excellent

17 Oct 2019

JAVIN

Fair staying at this hotel

Reception check-in y check out, were friendly staff. Room cleaning service staff was also good.

Restaurant: wasn't good enough, as spected, the quality of the food and service.

On the other hand, the attention of the barman, the night of the football, was friendly and good, though was him on its own doing all the services

Friends_and_family Family

10/10

Exceptional

23 Sep 2019

Verified traveler

I like the location was closed to my family house I near to a mall and a lotta of places to eat

Friends_and_family Family

10/10

Exceptional

22 Sep 2019

SalvadorGarcia

Front desk courteous and efficent.. gra's friendly and did a good job on my room

Friends_and_family Family

8/10

Excellent

06 Sep 2019

Kieran

Howard Johnson, Guadalajara

Older HJ but stay was fine. Great front desk staff, restaurant staff very attentative. Terrific Veal Parmesagna.

Business

8/10

Excellent

28 Jul 2019

A

Helpful staff and accomodating. Got here quick from airport.

Leisure Family

6/10

Pleasant

26 Jul 2019

Verified traveler

The propety location was very convinient for me, but the conditions was very poor, old furniture and very small rooms.

Friends_and_family Family_with_children

6/10

Pleasant

06 Jul 2019

J.J

Decent for the money
The only Problem was someone hacking into my personal reservation info in Guadalajara at Howard's Johnson las torres

Business Self

8/10

Excellent

01 Jul 2019

Lindsay

Quick stay as we travelled

Commuter hotel stay. It did the job.

Family

8/10

Excellent

29 Jun 2019

Verified traveler

Staff was very helpful and courteous. We had a bit of a problem with the WiFi connection at times but overall, our hotel stay was pleasant.

Friends_and_family Family

8/10

Excellent

25 Jun 2019

Verified traveler

the pool was very good. the was very clean, and staff was very friendly.

Friends_and_family Family_with_children

10/10

Exceptional

21 Jun 2019

Verified traveler

Check in was fast and easy staff was friendly and knowledgeable about the sounding area and acted fast with any request made

Friends_and_family Family

10/10

Exceptional

11 Jun 2019

Verified traveler

It was really comfortable staying at this hotel everything was good. I will recommend the hotel to my friends.

Friends_and_family Family_with_children

8/10

Excellent

04 Jun 2019

Ali

There is a mall walking distance and also a pharmacy. The restaurant has good food.

Friends_and_family Family