Hotel Del Angel

Mexico , Guadalajara & Vicinity
GUADALAJARA, 84 Hv Roes De La Independencia
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100 reviews shown

6/10

Pleasant

04 Apr 2026

Lorena

El lugar no es particularmente bonito, arreglado, limpio, el internet es pésimo, a pesar de que según ellos tenía la caja Justo fuera de mi habitación… su punto fuerte es la ubicación… a una cuadra de reforma y del Ángel… es un poco ruidoso el sector por estar rodeado de bares… el personal, muy amable, agradable y siempre ayudan…

Self

2/10

Poor

24 Mar 2026

Karitho

Made a reservation for a king bed and was given a room with 2 beds. When front desk was contacted about this error, I would told they did not have King beds available. Room has no AC. They do provide a short fan, the height of the bed. It does not really move the air in the room. You only get 2 bath towels; no hand or other type of towels. The room we were given looked dirty and had damages. There was damage to the flooring by the door (coming off or separating) and by the feet of the beds done potentially from moving beds. There appears to be water damage by the wall and the ceiling. The sink faucet was very loose, needs to be replaced, but water could still come out. The grout lines in shower, the cubbies, the fan, and chair in room had stains like they have never been cleaned; looked very dirty. The WiFi did not work. For the area I expected better accommodations. We only stayed 1 night in order to make other arrangements. I expected better accommodations due to the area. I would not recommend.

Partner

4/10

Poor

23 Mar 2026

Juan

El hotel necesita mantenimiento, las instalaciones están muy deterioradas y el personal muy poco amable.

Self

10/10

Exceptional

11 Mar 2026

Andres

Yes

10/10

Exceptional

11 Mar 2026

Andres

Is ok for the price is ok

Partner

10/10

Exceptional

03 Mar 2026

Ian Alejandro

Good

10/10

Exceptional

02 Mar 2026

Raul

It was all good, all the staff people are friendly and helpful. The hotel is very well located (near Angel de la Independencia monument), and it is very convenient to commute from there to anywhere you'd like to go (convenience stores, cafés, taco places, restaurants, bars, etc.). There is no AC, but there is a fan in the rooms. The price is good for the amenities and the service you get + if you don't want to get ripped off by big Hotel chains, this is one of the best options in the area.

Self

6/10

Pleasant

20 Feb 2026

CARLOS

Buena ubicación pero había cabello enredado entre una de las toallas. Tal vez en limpieza les hace falta mejorar. Las instalaciones muy viejitas. De lo demás todo bien.

Self

6/10

Pleasant

15 Feb 2026

Matthew

While the room lacked air conditioning, there was a fan. There was no bath mat and the towels were really were in bad shape.

Partner

10/10

Exceptional

10 Feb 2026

Juan

Excelente Unicacion y super seguro

Leisure Friends

2/10

Poor

30 Jan 2026

CESAR

Room was not clean. They advertized that the hotel was 3 minute walk from the US Embasy, but they don't mention that it is from the OLD Embasy, NOT the new Embasy location which is actually about 25 minutes away from the Hotel... also, their restaurant is staffed with only one waiter and one cook. Most of all no air conditioner.

Business Partner

2/10

Poor

26 Jan 2026

Gustavo

Never checked in place has bed bugs when i was going in the hotel to check in 2 guest came out stating they got bit by ved bugs when you read the reviews in google it shows the same had booked two rooms

Friends_and_family Family

10/10

Exceptional

21 Jan 2026

Miguel

Very good location! Clean and great customer service!

Partner

4/10

Poor

18 Jan 2026

Saska

It's a cheat hotel, so I didn't expect luxury. I am okay with old furniture and por decoration, but I am not okay with the musty smell in the bathroom. The sheets were also stained.
The hotel is at a convenient location, but I don't think I would stay again.

Leisure Self

6/10

Pleasant

07 Jan 2026

Azael

Good stay

6/10

Pleasant

03 Jan 2026

Alfredo

Internet didn’t work at the room during my stay.

Leisure Friends

2/10

Poor

15 Dec 2025

Juan

Very bad Rooms where not clean right alot of noise beds where dirty and old

Leisure Self

8/10

Excellent

27 Nov 2025

Abel

Everything was great

2/10

Poor

25 Nov 2025

Silvia Fernanda

Llegué y cancelé porque no era lo que esperaba y aunque me dijeron que si me reembolsaban al final resultó que no.
Nisiquiera usé la habitación, estaba sucio y en muy mal estado.

8/10

Excellent

19 Nov 2025

Matthew

Excellent location.

Partner

2/10

Poor

19 Nov 2025

Daneri

Didn’t gave me the room that I requested, bathrooms are too small, building is old and they don’t even have a good lobby to stay

8/10

Excellent

24 Oct 2025

Gerardo

Solo sería padre mejorar las toallas

Business_and_leisure Partner

10/10

Exceptional

27 Sep 2025

Paul

Gracias!

Business_and_leisure Family

10/10

Exceptional

29 Aug 2025

Roberto

Personally I like the place the stuff was nice and helpful and polite

Business Self

4/10

Poor

13 Jul 2025

Javier

The hotel, does not have air conditioning, and the showers need and immediate renovations, and the electric switch need to be replace

Friends_and_family Family

8/10

Excellent

07 Jun 2025

Marco Antonio

Everything was good except not habing air conditioning in they room

Friends_and_family Family

8/10

Excellent

24 May 2025

JAMES

Very close to the Angel de la Independencia& right in the heart of the city. I found the area safe, walkable & enjoyable. There is a decent breakfast available, but the hours listed are incorrect so go early! The room can be a bit hot during the summer months. No parking, but plenty of taxis.There is a hotel with a similar name on the same block, so be aware of that. Overall, good for a budget traveler like me.

8/10

Excellent

22 May 2025

Laura

Everything was good except for there’s not parking at the hotel

Leisure Family

4/10

Poor

28 Feb 2025

Luis

The best feature of this hotel was the location.
We had stayed 8 years ago and liked it then.
But this time we had a terrible experience.
We stayed at 304 and my mother in law got bed bugs. Walls are thin, we could clearly hear other people businesses.
The staff is not the nicest like it used to be.
The Hotel shows decay that is not being addressed.
I’m struggling to write this review since I really loved this Hotel before.
We will not stay here ever again. Not recommended.

Leisure Family

4/10

Poor

09 Feb 2025

Charles

Dust elephants under the bed. Floor’s dirty, bed linens not properly tucked in. No towels in room, no water glasses, no tv remote. Check in was slow as clerk was more interested in talking to her friend on her phone than helping us.

Business

4/10

Poor

29 Jan 2025

Giselle

For the price the room was ok, it did lack cleanliness, the rooms are also a bit outdated, excellent location, the guards and the receptionist were very amicable except for the guy that did our check-in. The area that looks the best it’s the lobby, it seems to be recently renovated

Business_and_leisure Family

6/10

Pleasant

28 Jan 2025

Elidia

I didn't like i make a reservation 1 week before and when i get there they send to a different hotel and then later they brought me back to the hotel so the explanation was they overbooked the hitel and they have no room for me there then that say they found a room with 2 bed not 1 bed not familiar with the area so didn't know what to do

Business Partner

6/10

Pleasant

27 Jan 2025

David

Not very good

The property was definitely not what I was expecting it to be. It was old and dated. bad odors. The only good part about it is the location.

Self

8/10

Excellent

16 Jan 2025

Indira

la amabilidad de los empleados cubre las condiciones del hotel.

Family

8/10

Excellent

11 Jan 2025

Jesus F

Okay

8/10

Excellent

15 Dec 2024

Verified traveler

Good for value, great location

The shower and the sink could be improved.

Self

2/10

Poor

02 Dec 2024

oscar

Terrible option. They don't have parking, and there's no place to park nearby. External parking lots charge by the hour, and if my stay is for 3 days, why should I pay so much for parking? The rooms are very small, and the staff's service is average at best. Definitely not an option if you have a car.

Leisure Self

4/10

Poor

24 Nov 2024

Charles

Checkin they did not have my paperwork or reservation. They finally found it. No 2 keys. Only one.

Business

6/10

Pleasant

11 Nov 2024

Juan

Está muy bien ubicado, sin embargo las condiciones de la habitación no fueron las mejores.

Leisure Self

10/10

Exceptional

04 Nov 2024

Jessica

Definitely loved the area and the people!! Coming back for sure !

Leisure Family

6/10

Pleasant

13 Oct 2024

Murad

Pros:
The hotel is a nice central location. The staff is overall nice. Price is ok (you get what you pay for).

Cons:
-The staff is very slow with the check-in process. I asked if I can print one paper but they refused which was weird. They do not know any English which also made communication harder than it should.
-The area around can be very noisy. You can sleep if you are used to have some noise around but it can be annoying especially that there is a band at the nearby restaurant that plays music till around midnight.
-The towels appear as if they have been used for a long time.
-Cleaning can be better. Some rooms have old dry stains.

Overall, good for a 1-2 quick stay

Business_and_leisure Self

6/10

Pleasant

06 Sep 2024

Kelvin J Rodriguez

The room it needs to be updated.

4/10

Poor

29 Aug 2024

Blanqueria vieja y rota, encontramos solo 1 toalla y una botella de 1/2 litro de agua para dos personas, pedimos otra toalla pero nunca la llevaron.

Business_and_leisure Partner

8/10

Excellent

28 Jul 2024

Ricardo

Buena ubicación

Precio y calidad bueno, muy bueno ubicación

Partner

6/10

Pleasant

15 Jul 2024

Heiner

Tuve muchos porblemas con la puerta de acceso.

Leisure Self

2/10

Poor

10 Jul 2024

Jorge

Nobody was at the front desk for a check-in for several minutes even after the doorman called someone. The room had a broken safety lock box and no hair dryer. Location is quite noisy as there's plenty of restaurants around. It's cheap, but you get what you paid for. I'd look for another alternative next time.

Leisure Family

4/10

Poor

28 Jun 2024

Reuben

Terrible, even for its price.

Terrible experience. At around 2:30 am, a loud noise woke me up. When I went to the door to find out what was going on, there was up to one inch of water on the floor. The night before it rained but not as much as to creat all that mess. I found out they are doing some renovations and somehow they did not cover the area. They also told me that the loud explosion was from some pipes that burst. I had to wake up early for my flight back home and could not sleep. It wasn't untill 2 hours before my check out that they offered to move me to another room. Their attitude towards this situation was of some indifference. No apologies or nothing.
Second, sometimes after returning to my room, I could not open the door. The lady at the front desk told me that EVERY TIME I go out, the key (card) has to be reprogrammed. Never heard of that before.
The TV did not work.
And last, there is not air conditioner nor heating. It was too hot for me, even with the opened small window and the noisy fan.

Self

10/10

Exceptional

13 May 2024

Fiorella

el personal muy amable mas en el restaurante.

Leisure Family

2/10

Poor

21 Apr 2024

Jason

Good location crap hotel

Check-in was bad. Room was not ready until 4:00. The receptionist was not friendly, was inefficient, and just grumpy. The room did not have a remote for the TV. Was extremely hot, no AC and only a tiny tiny window.

Business

4/10

Poor

20 Apr 2024

Luis Jordi Sayrols

My expectations were higher for the hotel.

Business_and_leisure Self

6/10

Pleasant

04 Mar 2024

Alfredo

The bathroom was dirty specially the shower was stuck with human hair.
The sheets were dirty
The matress was broken
The pillows werent in the right conditions

Leisure Partner

2/10

Poor

10 Feb 2024

Thomas

Check in was a night mare. I renewed my room for a second night. I checked the night before (Feb. 8) to make sure I could stay in same room.
Then at about 7 am I checked again with a different desk person. Both could speak English. While I was gone for the day, they packed all my stuff in a bag. I had to make a hugh deal of it, and after about 1.5 hours I, personally, found my stuff in a storage room.
I would like a credit or refund for this terrible mistake on the part of the hotel. I have an early morning flight and got next to no sleep. I was given a different unacceptable room so had to move again. No apology. I had to threaten to make a police report about my missing items.

Leisure Friends

8/10

Excellent

19 Dec 2023

Stephen

Del Ángel is a bare bones hotel. You will get the essentials and that’s it. A lot of things don’t work or don’t work well. The key cards, the room safe, for example. If you want more than two towels, you must ask. And the WiFi is hit and miss. I’ve stayed there many times, but only when I can get a very good rate. Nice staff and great area.

Business_and_leisure Self

10/10

Exceptional

19 Dec 2023

Angel

I live it

Business Family

8/10

Excellent

10 Dec 2023

tania

Good

8/10

Excellent

06 Nov 2023

Nicole

The area.

10/10

Exceptional

21 Oct 2023

ana

Nice

10/10

Exceptional

06 Oct 2023

Cecilia

Vert accesible to places around

Business Family

6/10

Pleasant

25 Sep 2023

Salma

Friends_and_family Family

10/10

Exceptional

15 Aug 2023

Armando

Awesome experience

Hotel is located to the USA embassy and all theaters and many more attractions on Mexico City.
Room and service are excellent

Friends_and_family Family

2/10

Poor

26 Jul 2023

Eli

The Personal its pretty okay and humble. Just a little problems in the room. Definitely needs more towels, they just let us use 2 towels only for 2 people and honestly it does need more small ones for the hands

2/10

Poor

09 Jun 2023

Alejandra

No A.C. And sewers were clugged

Business Self

2/10

Poor

21 Feb 2023

Guillermo

I think staying at a hostel would be better than staying at angel reforma. They had no towles had to ask the front desk. Linnen is dingy looks like bed sheets have been around for years instead of bien white they are dingy brown. No ac no heat . The only plus to the hotel is that its located in the center of things venders where awesome.

Friends_and_family Friends

6/10

Pleasant

11 Feb 2023

Alex

I didn’t like because it was dirty

Business Family_with_children

6/10

Pleasant

14 Jan 2023

Juan Carlos

Excelente ubicación. Esta muy bien para disfrutar la Ciudad de Mexico y llegar al hotel a descansar y dormir.

Leisure Self

2/10

Poor

02 Jan 2023

Noe

ok la ubicación, colchones viejos y chuecos, sin internet, agua fria en regaderas, lo peor fue que la señora de limpieza fue a levantar a todos en el piso a gritos y tocando las puertas ademas de repoaraciones a martillazos a las 8am. REPROBABLE QUE HAYAN HECHO ESO A TODOS EN EL PISO¡¡¡

Business_and_leisure Family

6/10

Pleasant

31 Dec 2022

Fan

The location was great and staffs are friendly. But quite loud as you can hear everything from the street and the internet connection wasn't good.

Business_and_leisure Self

8/10

Excellent

28 Nov 2022

Stephen

I have stayed at Hotel del Angel many times. It is fully a no frills hotel, but a well managed property. It's a great option for some staying in CDMX who just need a place to sleep.

Leisure Self

2/10

Poor

23 Nov 2022

Iván Jacinto

Me hospede en el hotel del angel porque tenia mi cita en la Embajda Americana, mi estancia en el hotel fue pesima, llegue a mi habitación, queria darme un baño y no habia toallas en la habitación, baje a solicitar unas y me dijeron que enseguida me las mandarian a mi cuarto, paso media hora y tuve que bajar de nuevo a solicitarlas y el de la recepción me dijo ten toma estas llevatelas, la tele por cable sin señal.
Me meti a bañar al dia siguiente y oh sorpresa, no habia agua caliente.
No se puede descansar en el hotel ya que toda la noches el sonido de las ambulancias, patrullas y el trafico en general hace pesada la noche.
Hay mejores opciones por el precio que manejan.

Business Self

8/10

Excellent

22 Nov 2022

Anna Karen

Excelente ubicación

La ubicación es inigualable, tan solo sales y ya tienes muchísimas opciones de comida, café y entretenimiento, además de tener el ángel a dos minutos, la zona de reforma es muy bonita y segura para caminar de día y de noche, precio sumamente económico, en realidad no puedes pedir más. Los chicos de la recepción fueron muy amables, la habitación estaba limpia, la cama muy cómoda a mi parecer, la televisión no tiene muchos canales pero si vas a turistear no es necesaria, el único detalle es que el baño olía un poco a humedad pero fuera de eso todo excelente.

Partner

6/10

Pleasant

17 Nov 2022

rodrigo

To flush toilet need to open cover manually

Leisure Family

4/10

Poor

01 Nov 2022

Daniel

It's not worth it. you can stay at a better Hotel, the beds are old and uncomfortable. the room needs Maintainance. But the STAFF are friendly

Leisure Family

6/10

Pleasant

21 Oct 2022

DIEGO

Económic and básic hotel

Hotel económico y básico, bien ubicado cerca al Angel y Paseo de la Reforma, hay mejores hoteles en la zona, sin embargo cumple para una estadía rápida o sin mayores lujos

Friends_and_family Family

10/10

Exceptional

20 Oct 2022

Juan

Great location

Business Self

2/10

Poor

09 Oct 2022

ELIZABETH

Nuestra habitación estaba sucia , al entrar encontramos muchas latas de cerveza , parece que solo tienden la cama y “limpian” por encima. Es muy ruidosa toda la música de los bares de enfrente se escuchan hasta las 2am , no la recomiendo las llaves no sirven tardas como media hora en abrir tu puerta. Busquen algo mejor por la zona aunque paguen un poco más.

Leisure Family

8/10

Excellent

21 Aug 2022

Suleidy

Very good location

Leisure Self

8/10

Excellent

19 Aug 2022

Stephen

This hotel is a basic, no frills, very affordable option in one of the best neighborhoods (for visitors) in Mexico City. The staff are competent and friendly. The 11th floor restaurant offers an affordable breakfast for about $5 U.S. with bottomless coffee. I live in the Reforma area (near the Angel). Hotel Del Angel is my go-to recommendation for visitors on a budget.

Business_and_leisure Self

10/10

Exceptional

11 Aug 2022

Pablo

Very nice quiet place to stay.

Leisure Self

8/10

Excellent

28 Jun 2022

Alex

Not so excited.

Hotel room is OK. A bit simple but great location. Asked for extra towel as there is no towel mat for the bathroom. They did not provide it even though I asked twice. The following day I called again and they told me they will provide 2 towels but I need to give them the previous two. Looks like people steal their towels. I just needed extra for the floor so I don't slip on what can be a slippery bathroom floor. Disapointed with reception service.

Self

10/10

Exceptional

01 Jun 2022

Jennifer

Great location, super friendly staff, room was just what we needed. Thanks!

Leisure Friends

6/10

Pleasant

22 Mar 2022

Christian

This property is in a great location, just steps from Reforma Av.
Staff is very accommodating, hard workers trying to solve issues all day.
The Bad:
amenities are very basic, no AC in rooms, request rooms on the back side, the ones facing Lerma Street, will have you listening to loud music all night on weekends.
Staff did move us after we requested it...

Business_and_leisure Family

4/10

Poor

21 Mar 2022

Alfonso

Sucias y olvidadas las habitaciones

Business Self

10/10

Exceptional

08 Apr 2026

Miko

Muy limpio y todo estuvo muy bien.

Self

8/10

Excellent

04 Apr 2026

JOSE RICARDO

La ubicación es increíble! Por el precio que pagas el hotel está bien, solo hay una mujer en la recepción, es un poco grosera, si no interactúan con ella su estancia será perfecta.
Porque nuestra tarjeta se desconfiguraba después de cada uso todos los recepcionistas amables nos la configuraban sin más, pero ella volteaba los ojos hacia preguntas sin sentido, no era nuestra intención molestar, pero ¿cómo

10/10

Exceptional

04 Apr 2026

ARELI

Excelente ubicación y trato amable.

Family_with_children

8/10

Excellent

02 Apr 2026

Cesar

Todo muy cerca y bien comunicado

Self