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One Guadalajara Centro

Guadalajara & Vicinity · Mexico

Avenida 16 De Septiembre #16, Zona CentroView location

8.0/10Excellent1,166 Reviews
Cleanliness8.0/108.0
Service8.2/108.2
Comfort7.6/107.6
Condition7.6/107.6
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About One Guadalajara Centro

Stay at One Guadalajara Centro Histórico and enjoy a central location in Guadalajara, steps from the Cathedral and a short walk from Degollado Theater. This eco-certified hotel is 0. 8 miles from Hospicio Cabanas and 1. 2 miles from the Museo de las Artes Universidad de Guadalajara.

Make use of convenient amenities such as complimentary Wi-Fi, tour/ticket assistance, and a vending machine. Relax in one of the 146 air-conditioned rooms featuring flat-screen televisions with cable programming and complimentary Wi-Fi. Private bathrooms include showers, complimentary toiletries, and hair dryers.

Desks, desk chairs, and phones with free local calls are also provided. A complimentary buffet breakfast is served daily. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Self-parking is available onsite (subject to charges).

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With a stay at One Guadalajara Centro Histórico, you'll be centrally located in Guadalajara, steps from Guadalajara Cathedral and within a 5-minute walk of Degollado Theater. This hotel is 0.5 mi (0.8 km) from Magno Centro Joyero and 1 mi (1.6 km) from Hospicio Cabanas.

Make yourself at home in one of the 146 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include desks and desk chairs, as well as phones with free local calls. Featured amenities include a business center, a 24-hour front desk, and multilingual staff.

Popular amenities

Free WiFi
Dining services
Concierge
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Cashless transactions are available

Important information

  • You need to know
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Nearby parking fee: MXN 110 per day(787 ft away; open 24 hours)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza de Armas 0.1 km / 0.1 mi
Guadalajara Plaza 0.1 km / 0.1 mi
Guadalajara Cathedral 0.1 km / 0.1 mi
Plaza de la Liberacion 0.1 km / 0.1 mi
Palacio de Gobierno 0.2 km / 0.1 mi
Biblioteca Iberoamericana Octavio Paz 0.2 km / 0.1 mi
Rotonda de los Jaliscienses Ilustres 0.2 km / 0.1 mi
Palacio Municipal de Guadalajara 0.2 km / 0.1 mi
Guadalajara Wax Museum 0.3 km / 0.2 mi
Corona Market 0.3 km / 0.2 mi
Templo de San Agustin 0.3 km / 0.2 mi
Degollado Theater 0.4 km / 0.2 mi
Plaza Tapatia 0.7 km / 0.4 mi
Morelos Park 0.9 km / 0.5 mi
Plaza de los Mariachis 0.9 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2011
  • Total number of rooms: 145
  • Number of floors (main building): 7
  • Single rooms: 42
  • Double rooms: 55
  • Superior rooms: 97
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
Show 29 more facilities & services
  • Nearest Bus / Metro Stop
  • Airport
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Cloakroom
  • Lift accessExtra charge
  • CaféExtra charge
  • Restaurant
  • Non-smoking area
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfastExtra charge
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU

    Photos are not available for this room type.

    One Guadalajara Centro

    TRIPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    One Guadalajara Centro

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    One Guadalajara Centro

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDS • 1 Bedroom • 23 m²ROO.2D
    Room TWO DOUBLE BEDSPhoto unavailable2 photos

    One Guadalajara Centro

    Room TWO DOUBLE BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D

    Room amenities

    • Housekeeping
    • Wake-up service
    • Individually adjustable heating
    • Internet access
    • TV
    • Hairdryer
    • Shower
    • Bathroom: 1
    • Cable TV
    • Smoke detector

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEWDBL.CV-SU

    Photos are not available for this room type.

    One Guadalajara Centro

    DOUBLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    One Guadalajara Centro

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH TERRACEDOUBLE • WITH TERRACEDBL.TR

    Photos are not available for this room type.

    One Guadalajara Centro

    DOUBLE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    One Guadalajara Centro

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH TERRACEDOUBLE • SUPERIOR WITH TERRACE • 1 Bedroom • 3 m²DBL.SU-TR
    DOUBLE SUPERIOR WITH TERRACEPhoto unavailable3 photos

    One Guadalajara Centro

    DOUBLE SUPERIOR WITH TERRACE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    3 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-TR

    Room amenities

    • Individually adjustable heating
    • Internet access
    • TV
    • Hairdryer
    • Shower
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    One Guadalajara Centro

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR WITH TERRACERoom • SUPERIOR WITH TERRACEROO.SU-TR

    Photos are not available for this room type.

    One Guadalajara Centro

    Room SUPERIOR WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU

    Photos are not available for this room type.

    One Guadalajara Centro

    DOUBLE SUPERIOR TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    One Guadalajara Centro

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    One Guadalajara Centro

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    One Guadalajara Centro

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    One Guadalajara Centro

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    One Guadalajara Centro

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 1 Bedroom • 23 m²ROO.QN
    Room QUEEN SIZE BEDPhoto unavailable2 photos

    One Guadalajara Centro

    Room QUEEN SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN

    Room amenities

    • Bathroom: 1
    • Shower
    • Hairdryer
    • TV
    • Internet access
    • Individually adjustable heating
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Wake-up service

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 23 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable2 photos

    One Guadalajara Centro

    DOUBLE SUPERIOR

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Bathroom: 1
    • Shower
    • Hairdryer
    • TV
    • Internet access
    • Individually adjustable heating
    • Wake-up service
    • Cable TV
    • Smoke detector
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    One Guadalajara Centro

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR WITH TERRACEQUADRUPLE • SUPERIOR WITH TERRACEQUA.SU-TR

    Photos are not available for this room type.

    One Guadalajara Centro

    QUADRUPLE SUPERIOR WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU-TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about One Guadalajara Centro

8.0
Excellent
1,166 Reviews
Cleanliness
8.0 /10
Service
8.2 /10
Comfort
7.6 /10
Condition
7.6 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
24 Jul 2026
Laura
Excellent location for our first visit to beautiful Guadalajara! We didn't realize the FIFA Fan Fest was taking place right outside our balcony, so we got to experience the excitement and celebrations throughout the day. It was a fun surprise.

Walking around downtown felt very safe because there was plenty of security. We loved visiting the Cathedral and exploring the beautiful historic and architectural landmarks that Guadalajara has to offer.

The staff, especially the ladies at the front desk, were friendly, attentive, and welcoming. They were always willing to help and did their best to make our stay comfortable.

Our room was small but clean. The air conditioning worked well, and the housekeeping staff was kind and helpful.

Breakfast was simple, with bread, coffee, cereal, eggs, and enchiladas. The only area that could be improved is the enchilada sauce, which could use a little more flavor.

Overall, we had a very enjoyable stay and would happily return.
10/10
Exceptional
20 Jul 2026
Juan
Atención impecable y un equipo humano excepcionalLo mejor de este hotel es, sin duda, su personal. Desde el momento del check-in hasta nuestra salida, todo el equipo fue extremadamente amable, atento y profesional. Siempre nos recibieron con una sonrisa y dispuestos a ayudar con cualquier duda o recomendación local. Un agradecimiento especial al equipo de recepción y de desayuno por hacer nuestra estancia tan agradable. ¡Servicio de 5 estrellas!
Friends_and_family Family
2/10
Poor
22 Jun 2026
JUAN
This place smells horrible, room was dirty , left immediately after i saw the room
Self
10/10
Exceptional
22 Jun 2026
Jaime
Todo el personal muy amable y atento gracias
Partner
10/10
Exceptional
21 Jun 2026
Kevin
Excellent service . Friendly staff, very helpful. Excelente servicio todos muy amables cien por ciento recomendado hospedarse aqui.
Family_with_children
10/10
Exceptional
25 May 2026
Jose
La limpieza excelente muy recomendable
10/10
Exceptional
19 May 2026
Belinda
The front desk staff were very friendly and welcoming throughout our stay. The hotel also offers luggage storage if you arrive early before check-in, which was very convenient.

The room was very clean and was cleaned daily during our stay. The hotel provides shampoo and liquid body soap, which was a nice touch.

The continental breakfast was delicious with a great variety of options to choose from each morning. Overall, we had a very pleasant experience and would definitely stay here again.
Partner
2/10
Poor
19 May 2026
Erandeni
Hotel is nothing like pictured in photos. The only thing good about room was the cathedral view.
Left immediately after check-in and went to another hotel.
8/10
Excellent
11 May 2026
Eduardo
Check i easy and fast breakfast better tha the usual breakfast the staff was good and helpful the room was clean
Self
10/10
Exceptional
10 May 2026
maria j
Everything was really good
Partner
4/10
Poor
06 May 2026
george
Breakfast is just not a good thing! We skipped it 2 days..
The rooms are a mess,the floors and restroom are dirty.. the sink clogged, and the bedding is just awful!
How can you guys treat this amazing lovation like this??? This should be your jewel!!! I have stayed at gdl,tlaquepaque and vallarta with you guys,but 100% never again
Partner
8/10
Excellent
04 May 2026
andres
muy centrico el hotel el metro a un costado ,tambien la catedral, buena ubicacion el desayuno muy bueno ,el personal muy profesional .
Family
6/10
Pleasant
02 May 2026
Felipe
Clean rooms
Family_with_children
6/10
Pleasant
02 May 2026
Felipe
Close to every thing
Family_with_children
10/10
Exceptional
15 Apr 2026
margarita
yes
Partner
2/10
Poor
12 Apr 2026
George
Very poor
4/10
Poor
06 Apr 2026
Brenda Nelly
El olor de la calle a los alrededores es muy desagradable. El hotel es extremadamente básico
Business
8/10
Excellent
03 Apr 2026
Nayeli
Good location at downtown, accessible and
10/10
Exceptional
31 Mar 2026
Adelaido
Todo muy bien
Self
4/10
Poor
25 Mar 2026
Roberto
No soap. Bottles in shower were not labeled and appeared to contain hand soap. Towels were old.
Partner
6/10
Pleasant
23 Mar 2026
Manuel
Overall good, the breakfast are was kind of dirty and messy
Family
2/10
Poor
23 Mar 2026
David
The view wasn’t facing the plaza also the beds too small
Friends
10/10
Exceptional
21 Mar 2026
Ganli
The location is excellent; the historical center is right downstairs.
However, there are homeless people on one side of the subway station below the hotel at night, and the police only on main street , so be careful. When we returned to the hotel from there, the homeless asked for money and threatened us.
Family_with_children
10/10
Exceptional
18 Mar 2026
Rosa
Great location and walkable to many places, close to restaurants, stores, locations
Great communication with Misael at front desk. Rooms were great, breakfast was delicious 😋
Friends
10/10
Exceptional
16 Mar 2026
Jacqueline
Muy buen hotel y en muy buena ubicacion y el presio es muy accesible. Yo solo lo utilice para ir a dormir porque todo el dia estaba fuera. Y muy rico desayuno ya incluido.
Friends_and_family Friends
8/10
Excellent
15 Mar 2026
Jessica Llajayra
Todo bien solo tuallas muy feas viejas y rotas
Friends
4/10
Poor
06 Mar 2026
Marcos
This hotel from inside looks like a big garbage site
Family_with_children
8/10
Excellent
03 Mar 2026
Dorian
I loved the view from my room it’s probably the best view you can get of the plaza,
10/10
Exceptional
19 Feb 2026
juan
The rooms are OK need to be clean a little bit more
Self
6/10
Pleasant
17 Feb 2026
Cruz
We checked in Sunday February 8 , lobby is sub par kinda clean, underwhelming . Receptionists excellent friendly and attentive. We get our room on 2nd floor the balcony is tiny can barely stand on it nothing like the one I booked that showed one you can walk and sit out on. The room was very basic clean small no iron, hair dryer, no safe. I went down to front desk and after a couple minutes of back and forth the gave me a room on the 6 floor with a bigger walkout balcony, they only have a total of five of these rooms with the bigger balcony. Now we’re happy, we unpack and get ready to head out . One problem the door didn’t lock, it could just be pushed open with a little bit of force, room didn’t have a phone so we went downstairs again. They had maintenance meet us at room he confirmed the lock was broken . They moved us again to a room right next to the one we were in , that one was good except the slider to the balcony would not lock. Not sure if we’ll ever stay here again we usually stay at Hotel Morales. The view was amazing, the staff excellent everything else was average to below average including the breakfast buffet that we never touched and we were there for 9 nights.
Partner
2/10
Poor
17 Feb 2026
laura
Amenities, bathroom smell awful
Friends_and_family Family
4/10
Poor
16 Feb 2026
Diana
Rooms were small didn’t feel clean. Towels were dingy and thin. No irons or blow dryers available in rooms had to ask at front desk but irons were never available when needed and breakfast was not great at all! Location is great but will never book there again
10/10
Exceptional
16 Feb 2026
Efren
Location was excellent
Leisure Family
10/10
Exceptional
02 Feb 2026
Jose A Diaz De
The hotel was centralized to the historic center and staff was polite
4/10
Poor
28 Jan 2026
Delia
The place was not
10/10
Exceptional
24 Jan 2026
Sandra Berenice
.
4/10
Poor
16 Jan 2026
Martin
no parking garage we had to walk 10 minutes to the parking garage with our luggage and carry on and the room was not like the picture the door was crooked the bathroom was small
Leisure Partner
8/10
Excellent
09 Jan 2026
Roberto
Location is good and the staff is nice
10/10
Exceptional
08 Jan 2026
Gregorio

Clean rooms and friendly staff!
6/10
Pleasant
03 Jan 2026
Irshad Ali
Staffs were Courteous very helpful, breakfast is not great, utensils are not clean, plates were dirty, double bed rooms are small, location is great no doubt about that, Everything is near by.
Leisure Family
2/10
Poor
31 Dec 2025
Jaime
My stay at One Guadalajara Centro was terrible. The floor in the room was falling apart, and the restroom was full of mildew. The towel holder was loose and almost hit my toe when I grabbed a towel. The towels were so worn out they felt like sandpaper, and even the toilet paper was very poor quality.

Overall, it was a really bad experience. I would not recommend this hotel to anyone. Pay a little more elsewhere—it will definitely be worth it. Too bad I can’t post pictures on this survey, or you could see for yourself.
Leisure Family
4/10
Poor
29 Dec 2025
Elisa
Room was too small
Leisure Family
8/10
Excellent
22 Dec 2025
Michael
Good
2/10
Poor
18 Dec 2025
Oscar
Location is great but they need to invest back in the hotels n the towel were so old n wonder how many people use them.
Leisure Family
8/10
Excellent
17 Dec 2025
Virginia
The room was clean, but general areas could've been cleaner. They offered a complementary hot breakfast which was nice. Breakfast had chilaquiles, eggs (had to put chilaquiles sauce for more taste), beans & 2 types of yogurts & fruit. Location was excellent & felt safe in the area.
10/10
Exceptional
14 Dec 2025
Cynthia
Staff: Fernando and Luis always went above and beyond to assist us and to make sure all was well with us.
The hotel in general was always clean. Breakfast was always fully stocked
10/10
Exceptional
13 Dec 2025
Denisse
Nice and comfortable and ideal location.
8/10
Excellent
06 Dec 2025
Victoria
The location was right in the center of Guadalajara. Perfect walking distance to the shops, cafes, metro and the cathedral. I felt safe since I was with my dad in the area. There were some unhoused individuals around the area but I didn’t feel uncomfortable. Not sure why others said it was unsafe. Breakfast was good! Not American breakfast so thank goodness. The room was okay, good size for solo traveler but house cleaning never refilled the hand wash and sheets/bath towels were a bit stained. A great view of the centro. I would advise those that are light sleepers that there is a lot of noise and construction outside of the hotel. It didn’t bother me since I can sleep through noise. Staff were very nice and helpful as well. They let us check in earlier which I appreciated.
Leisure Family
10/10
Exceptional
02 Dec 2025
Maribel
great location. rooms are clean
Business_and_leisure Family
10/10
Exceptional
01 Dec 2025
Elsa
Nice clean convenient good location
Leisure Family
4/10
Poor
27 Nov 2025
Janet
The place is in front of the catedral but inside it’s smell bad , staff is not friendly and the rooms are super small .. they over charge for their service
2/10
Poor
23 Nov 2025
Agustín
Is literally a motel no bellboy no terrace no nice restaurant no lobby if you’re close phobic definitely is not a place to be. There is no service at all. It’s just a place to sleep no bar not nothing. It’s just a place to sleep. no coffee maker, horrible towels, horrible bed
10/10
Exceptional
17 Nov 2025
Ramona
Great Staff!!!! Great Location!
Leisure Family
10/10
Exceptional
16 Nov 2025
Ivone Edwiges Barraza
Me gustó 👌
6/10
Pleasant
13 Nov 2025
Maria
Buen desayuno completo pero no había papel del baño y ponían muy poco
10/10
Exceptional
10 Nov 2025
Leif
Easy check-in. Kind staff. Clean room - totally quiet. And centrally located in the very heart of the town. Couldn't be better.
Leisure Self
4/10
Poor
06 Nov 2025
Joseph
When I arrived, I asked if my room had a telephone because last year the were working at the phones still working year after still…., somebody when to the room , came back and said that yes it was a phone at the room , I arrived to the room NO PHONE …. The water at the sink wasn’t working…
I didn’t enjoyed my stayed there

Self
10/10
Exceptional
03 Nov 2025
Patrizia
Wonderful location. Our room had a terrace facing the main square. Very friendly staff, pretty much a full breakfast included with rate. Close to subway. Very basic room but clean.
Leisure Family
8/10
Excellent
28 Oct 2025
susan
Wonderful view!
Partner
10/10
Exceptional
22 Oct 2025
Patricia
Very nice hospitable
Leisure
8/10
Excellent
21 Oct 2025
Josie
The only rhing is that the church La catedral bells sound every hour even during the night making it very hard to sleep. The location is great. Personnel are professional.
Friends_and_family Family
10/10
Exceptional
19 Oct 2025
Cecilia
Nice
10/10
Exceptional
14 Oct 2025
Luis
Nice place
Leisure Partner
10/10
Exceptional
12 Oct 2025
Yolanda
Good customer service
Leisure Family
10/10
Exceptional
12 Oct 2025
Rafael
What do we like that it was right in front of the cathedral and it has a balcony
Leisure Family_with_children
4/10
Poor
12 Oct 2025
Roberto
Unfortunately we had a bad experience from the start with this hotel. Upon arrival I saw they had switched my lodging reservation from a top floor with bigger balcony to a room with a smaller balcony. I could see the receptionist eyes bulge out when she saw the error. The rooms themselves are on par with and outdated motel 6 but with less amenities. The drain in the shower was slow which allowed the water to rise like two inches. I did check out their breakfast buffet and It was actually decent, clean and organized. I guess the only good thing about this place 😂. The bathroom is microscopic and you have to maneuver in and out if you want to use the toilet. We tolerated it all until we couldn't. Upon arrival we had told them we did not want our rooms cleaned. That we did not want anyone going in there. I reserved 2 sperate rooms. I set up a camera and after the very first night I caught the cleaning lady going through our luggage. Our guest in the second room we reserved noticed their luggage was disturbed as well. We informed the management and they said they took action but the ladies traveling with me did not feel safe anymore for fear of retaliation. We left and they gave us a full refund for the remaining days. Which I was grateful for. I've never had such an unprofessional experience with a hotel.
Leisure Family
8/10
Excellent
09 Oct 2025
Juan
Hotel sits in the heart of the historic district. Extendive variety of shopping and markets within walking distance. Is right across from one of the largest cathedrals eith easy acces to transportation if you want to venture out further. Hotel also offers tours (at an additional cost) to tequila distilleries and other points of interest. Staff was super friendly and helpful and hotel felt safe as it provided patron access only even to get on the elevator and also had a security guard 24/7. Would definitely stay here again.
Leisure Friends
6/10
Pleasant
06 Oct 2025
Ma de Jesus
Room wasn’t clean .. and many things needed to be repair
Friends_and_family Family
4/10
Poor
20 Sep 2025
Priscilla
I would not recommend anyone to stay in this or area very dangerous.
Leisure Friends
6/10
Pleasant
19 Sep 2025
Sofia
The stay was good. The bed was comfortable and the hotel is within walking distance of the subway. The breakfast they provide is good, you have various options.
Leisure Family
10/10
Exceptional
17 Sep 2025
Fatima
Very clean
Leisure Family_with_children
4/10
Poor
17 Sep 2025
Angelina
Better places around the area
Business_and_leisure Partner
6/10
Pleasant
17 Sep 2025
JACOBO
El personal en general no son muy amables con los huéspedes
4/10
Poor
09 Sep 2025
Rafael
The front of the property is unsafe
Business_and_leisure Self
10/10
Exceptional
05 Sep 2025
Hector
The staff was friendly and good zone as lots of food around the area.
Leisure Family
6/10
Pleasant
27 Aug 2025
Silvia
Location is good
Don’t like the towels to old and not fridge and not safe box it’s so simple and the price too high
Leisure Partner
4/10
Poor
26 Aug 2025
Jeanette
When we got to the room the TV wasn’t working and the phone. We had to go the without both services since they informed me that they’re technician was not available. The rooms are more worn down the people in the front desk seemed clueless when we ask about the tv and phone. They did not have iron or blow dryer.
8/10
Excellent
13 Aug 2025
Nardin
Area was really good. Customer service good. But the breakfast not that good at all.
Leisure Family
10/10
Exceptional
13 Aug 2025
Efren
Nice
Business_and_leisure Self
4/10
Poor
11 Aug 2025
laura
Bathroom very small
10/10
Exceptional
10 Aug 2025
Ernesto
This property is central to everything the rooms w a balcony the best!! Breakfast good coffee good
Leisure Partner
6/10
Pleasant
08 Aug 2025
francisco j
Expected something different in pictures it shows different it need upgrade'
Leisure Partner
6/10
Pleasant
27 Jul 2025
David
Check in was a slow mess. Only one employee on duty to check in over 2 dozen waiting ppl. The property is in a prime, city center location, perfect for seeing the historical district. The hotel, a few years old now, is still a great place to stay, but is starting to show wear and tear. Hotel room flooring is worn out and rooms can use a paint touch up.

Over, it's a three star experience, safe, comfortable and breakfast is included making tourism way easier.

But be prepared for check in...
2/10
Poor
25 Jul 2025
Marisol
The Hotel is disgusting. The elevators are way too small we didn’t fit with all our luggages. The rooms are so small and it was not what I was expecting
Leisure Family_with_children
2/10
Poor
23 Jul 2025
Lina
The room was very dirty. The sheets, the restroom, everything was dirty and old. The elevators smelled very bad as well. Only good thing is the properties location.
Leisure Family_with_children
10/10
Exceptional
19 Jul 2025
Nancy
We really enjoyed the view! Housekeeping and Security staff were kind, helpful, and very cordial. Breakfast was delicious!
Leisure Partner
4/10
Poor
17 Jul 2025
Lorena
There were no hairdryers, refrigerator or microwave in the rooms. The view from the room was nice but far away from everything
2/10
Poor
16 Jul 2025
Elizabeth
Dirty
6/10
Pleasant
15 Jul 2025
Daisy
Location is great but that benefit has its downside like noise level, upkeep of hotel is below average.
Leisure Family
10/10
Exceptional
14 Jul 2025
Angela
Thw view to Catedral was incredible
10/10
Exceptional
09 Jul 2025
Enrique
N/A
Business_and_leisure Self
8/10
Excellent
08 Jul 2025
Amarily Esperanza
The hotel needs some updating but other than that it’s good
Business_and_leisure Family
8/10
Excellent
06 Jul 2025
Sofia
The hotel is directly across the street from the cathedral. There are various places to choose from to eat at and it is within walking distance of the subway station as well.
Leisure Family
4/10
Poor
29 Jun 2025
Ruben
Overall, property location is great, right across from the historic cathedral and square. It was a little misleading when booking that parking was not onsite. I received a message shortly after booking with parking instruction that it was 2 blocks away and the hotel is only accesible by foot. The room itself was good for a quick overnight stay. The bed sheets and floors were dirty and you could hear everything going on in the hallway.
Leisure Family_with_children
6/10
Pleasant
27 Jun 2025
Family
Upon entrance there was a security guard. She had to take us up to the lobby on the first floor. Check in process was simple. They have a QR code on info about the hotel. I do not recommend eating the free breakfast as the food has been sitting out uncovered. There were flies. The food had been sitting out of temperature for several hours. Upon room entrance we learned that you plug one key card into an insert to activate the electricity. Our view of the cathedral and city center was impeccable. There is always a lot of activity happening so the sleep was not very restful but the location was convenient. The first morning we woke up at about 4am because people were setting up for a bike competition. They were building the ramps. Very dusty. The staff was kind.
Partner
8/10
Excellent
24 Jun 2025
Jack
This was a great place to stay in the center of Guadalajara city close to all the attractions nearby, especially the cathedral and the Mercado everything was walkable. And the breakfast was very good The rooms need a little more work done but overall very good and the best part was the view from the room.
Leisure Family
10/10
Exceptional
24 Jun 2025
Juan I
I recommend it. Everything is close by.
Family
10/10
Exceptional
26 May 2025
Andrea
The place Is beutifull and safe. We love Guadalajara.
Leisure Family
10/10
Exceptional
23 May 2025
Alan
Good Hotel
Leisure Family
2/10
Poor
22 May 2025
Rebeca
They clean the sidewalk at around midnight, could not sleep.
Leisure Partner

Location & surroundings

One Guadalajara Centro
Avenida 16 De Septiembre #16, Zona Centro, Guadalajara, Mexico

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One Guadalajara Centro

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