Alcazar

Mexico , Guadalajara & Vicinity
GUADALAJARA, Revolucion 6
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100 reviews shown

6/10

Pleasant

14 Apr 2026

Julie

The property is lovely and the staff makes you feel welcome and. pampered, especially compared to the many keyless/staff-less hotels. The pool area is so wonderful -- with soft music playing and lots of chairs and umbrellas. It was Coachella weekend, but the guests were respectful and quiet. The restaurants next door, especially Birra are wonderful places to eat or have delivery.

The rooms were the issue for me. The beds were super comfy. However, I ended up switching rooms. After the first night, the AC wasn't working that well and by the next morning, the room had a smell to it. I let the front desk know, and they promptly moved me to a different room that we nice and a bit more spacious, without the smell.

However, there was more street noise at night. In fact, noise was in an overall issue in that room. Between the street noise, the noisy AC and a whining intermittent noise in the pipes, it was hard to sleep. Next time, I'll bring ear plugs.

Advice to travellers - ask for a room away from the street, but bring earplugs. My feedback to the hotel, spend some time in each room, and fix the little things that could make this a 5 star review.

Self

10/10

Exceptional

18 Mar 2026

Lars

Very nice property, staff was extremely accomodating

6/10

Pleasant

08 Mar 2026

steven

Cute hotel and staff at check in the evening was very pleasant. Our room had a plumbing system oder. The carpeting was dirty enough to ruin my socks! Obviously this took away from what could be a lovely stay.

Really wanted the hotel to be more as the landscaping and public area is nice. Wish that the staff at check out showed some concern or even appreciation for our stay. Not even a thank you for staying. We had not complained about the issues and with that sad check out I needed to vent to management. We felt like we should have been taken care of better. And the fire alarms went off several times during the night. Sad

Partner

10/10

Exceptional

10 Feb 2026

Philip

Gorgeous setting, convenient location next to Cheeky's and Birba's, bike borrowing includes helmets & locks, close to downtown, walkable.

Leisure Partner

10/10

Exceptional

08 Feb 2026

Misty

Wonderful hotel, staff fantastic, clean and relaxing environment.

Leisure Partner

10/10

Exceptional

06 Feb 2026

Misty

Love this place vibe is perfect and relaxed! Staff is wonderful and friendly. Super clean!!

Partner

10/10

Exceptional

26 Jan 2026

Kristin

Staff were super friendly and helpful, room was clean and the bed was extra comfortable. Nice vibe with fire pits and seating on a chilly night. Right across Palm Canyon Dr is Copley’s, where we had a fantastic dinner. Wish we could have stayed longer!

Partner

10/10

Exceptional

09 Sep 2025

Susan

Morning coffee and pastries. Bikes to use to get around.
Fantastic pool
Loved Cheekys cafe next door.

Leisure Partner

10/10

Exceptional

17 Jul 2025

Amber

Conveniently located in downtown Palm Springs. The food options on property are fantastic. Close to everything. AC worked well in rooms. Pool was refreshing. Perfect amount of amenities. Staff was very nice. Check in and check out was easy

Leisure Partner

8/10

Excellent

18 May 2025

MEGAN

In the Mix

Check in/out super easy. Got an early check-in, which was great. Rooms are large, and the pool is great. Only reason for 4 stars was our first room’s AC felt more like a swamp cooler. Front desk was SUPER responsive and offered us another room 2 doors down, which was a bit of a hassle . New room was great though. Would definitely stay there again.

Friends_and_family Friends

10/10

Exceptional

18 May 2025

Tammie

This classic hotel was a perfect stay and quite the gem! Charming, hospitable, beautiful grounds / maintenance, on and on. The staff were professional, kind and friendly… made you feel like friends from the start.
Will definitely return! Hats off!!!

Leisure Partner

10/10

Exceptional

03 Apr 2025

Emiliana

Great spot to stay and look forward to another weekend getaway trip.

Leisure Partner

8/10

Excellent

09 Mar 2025

Scott

Good location near coffee shop and cafes. Room overlooking restaurants was noisy at night. Nice pool area to chill with favorite read.

Leisure Partner

4/10

Poor

24 Feb 2025

Phil

We chose to stay here because of the high rating, Rooms were small old and very basic. Beds were extremely soft, like 1970's blown out spring mattress soft. And it was quite noisy, proximity to shops and restaurants was good. Quality of Motel was not worth what we paid to stay there. If you are already planning on spending 350 to stay downtown you might as well add a $100 a night and go stay at the Thompson or Kimpton. That is what we will be doing next time.

Leisure Partner

10/10

Exceptional

21 Feb 2025

Blake

Great location

Leisure Partner

8/10

Excellent

25 Oct 2024

Paul

Great location with shops and restaurants within walking distance. Lovely property and quiet. Rooms are comfortable and nicely appointed. Would go back there.
Very disappointed that coffee is not available in the rooms nor in reception area until 7:30AM. We had to walk to a coffee shop daily for coffee. We also had inadequate body wash and lotion daily, they need to leave enough for two people!

Leisure Partner

10/10

Exceptional

27 May 2024

Ken

Enjoyed staying here again. Friendly staff. Clean property and room. Clean pool with drinking water availability at the pool area. Close to eateries. Will stay again.

Leisure

10/10

Exceptional

18 Mar 2024

Jamie

A gem in downtown Palm Springs

Wonderful boutique hotel, large rooms, nice staff. Highly recommend!

Partner

10/10

Exceptional

07 Feb 2024

Raymond

This is our fourth time at Alcazar. It's great, convenient and affordable.

Leisure Partner

2/10

Poor

19 Dec 2023

John

It’s clean, plain, friendly and cute. Staff is nice and dining options are walkable. It’s also the loudest hotel I’ve ever tried to sleep in.

I have a “Mountain View” room. It’s really a view of Indian Canyon Dr and you’ll be hearing traffic and motorcycles the whole night.

When you ask for a different room they will just sort give you this pitiful look like “you’re an idiot for booking that room, dummy” and not offer any help. You’ll see that all of the rooms on this side of the hotel are empty.

Stay away from this place. It might be called a boutique hotel but all that means is that they have a horrible location and they are just trying to get by renting rooms to idiots like me that didn’t check that it is on a major street. Pretty much the ‘greater fool’ theory.

I’m the fool this time. Well played Alcazar, well played. .

Leisure Partner

10/10

Exceptional

26 Jul 2023

Seija

Stop in Palm Springs

The hotel was very well maintained, clean and nice, staff was most helpful. We came at a very hot time, making it difficult to enjoy the outside facilities, but this is not the fault of Alcazar...

Partner

10/10

Exceptional

19 Dec 2022

susan

Great location, lovely room, grounds are lovely

Leisure Partner

6/10

Pleasant

10 Dec 2022

sarah

Not so special

Hotels.com recommended this hotel for being a 9/10 and it was very basic . The service was whatever. I put on my notes it was our 10 year wedding anniversary and nothing . I mentioned it abs they forgot . It was whatever

Partner

10/10

Exceptional

01 Dec 2022

Jean-Louis

Utterly charming. Excellent location to visit Palm Springs.

Leisure Partner

10/10

Exceptional

19 Nov 2022

Larry

Cozy treasure

This cozy, charming little treasure of a place. Just simply stunning.
Amazing experience. Beautiful setting, amazing room, and view. Centrally located, and 2 restaurants on site. The grounds are just stunning, would return here for sure.

Partner

10/10

Exceptional

29 Oct 2022

David

An absolute fab place and very convenient to great restaurants and shopping!!! Our fav place to stay in Palm Springs!!!

Leisure Partner

10/10

Exceptional

08 Oct 2022

Verified traveler

A beautiful, safe and very convenient place to stay in Palm Springs.

Self

10/10

Exceptional

06 Sep 2022

Lupe

Enjoyable and quiet location. Pool was great/quiet. Front desk was very kind and understanding, we arrived early and required a room early and provided us with accommodations/upgrade.

Leisure Partner

8/10

Excellent

29 Aug 2022

Timothy

Very clean

Nice place
Little loud on street side rooms

Partner

8/10

Excellent

12 Jul 2022

Erin

Cute Boutique Hotel

The manager of the hotel is very friendly and had tons of recommendations for restaurants and things to do in the area. They have a cute little area off of check in where you can get coffee and pastries in the morning. They also have snacks and beverages that you can purchase. They have two restaurants on the property which is really convenient. They have Cheeky’s which is a breakfast and lunch spot and they have Birbas which serves dinner and is Italian food - pizza, pasta etc. We stayed in a pool side room with a king bed. The room was white, and very clean. The bed was pretty comfortable. My only complaint is that we were there when it was 113 degrees outside and our room only had a wall unit AC. Our room could not get cool so it was difficult to fall asleep. I would recommend Turing the AC on much sooner than guests arrive so that it is comfortable. Also, the restroom did not get any of the AC so it was warm and stuffy in there. I appreciated the thoughtful touch of a black washcloth that said “make up” on it so I didn’t ruin any white linens. The towels were nice and fluffy. The pool was just a few steps from our room and was really nice. I would stay here again when the weather is a little more palatable - fall, winter, or spring. It is a very cute place. Parking was really easy as well.

Partner

10/10

Exceptional

23 Apr 2022

diann

Great location, lovely staff, rooms could use some TLC but clean and comfortable

Leisure Partner

6/10

Pleasant

02 Apr 2022

Noel

We were excited for our stay and some zen at the hotel with it being a small/quaint property. But the location of our room and the age of the room weren’t adequate for a $360/night cost. The bathroom door did not close and the AC did not work.

After emailing 2 and not hearing back so we could request a ground floor room since my wife is 7 months pregnant They even put us on the second floor right overtop of the restaurant where the room smelled like a deep fryer and it was loud and a party until 1am.

Proximity to downtown was about 10 min walk, which was nice. But not worth the cost of the room.

Leisure Partner

8/10

Excellent

25 Mar 2022

Leslie

I stayed from a Sunday- Thursday, so I intentionally missed the weekend scene. The accommodations are small and no frills, but I found it to be clean, safe, quiet and friendly. The staff was helpful and there is a good selection of beverages to have poolside. My objective was rest, sunshine and a few good meals so I was more than satisfied. Alcazar is at the north end of the main Palm Springs strip. It’s an easy walk.

Leisure Self

6/10

Pleasant

22 Feb 2022

David

Property is beautiful, but rooms are just solid white with no art, decoration or a chair to relax. Bathroom had mildew stains along shower edge and water stains on wall. When we told the front desk the light outside our room wasn’t working, she actually told us maintenance wasn’t available and we should change the bulb ourselves!! Outrageous! This could be a 4-5 star hotel, but changes definitely need to made. It’s in a great location, has a beautiful, relaxing pool area amid lush landscaping and is within walking distance to all downtown shops & restaurants. Wish we had a better experience.

Leisure Partner

10/10

Exceptional

16 Feb 2022

marcus

Crisp & clean. Private little hotel in the center of town.

Leisure Partner

6/10

Pleasant

15 Jan 2022

Michael

This is a very cute property but I was disappointed with two aspects of it: the room had a very strong chlorine or bleach smell, and my mattress boxspring squeaked a LOT. Stay was fine except for these two issues.

Leisure Self

10/10

Exceptional

10 Jan 2022

Jennifer

Charming + Location

This is a smaller hotel right in downtown Palm Springs. Walking distance to everything. Very charming, well kept and nice not to have crowds of people around. The only drawback, is because it is older, we could hear road noise, blowers, etc. very easily.

Partner

8/10

Excellent

28 Dec 2021

Lorraine

This was a nice property but very difficult to find. It is really on a side street and not on Palm Canyon Drive. The room was very clean and a nice size; comfortable bed; private patio; convenient to shopping & eating and can walk. This was a very old property that had been upgraded and redone. It just had the feel of an older property that I didn't quite like. Very good location.

Leisure Self

10/10

Exceptional

06 Dec 2021

Miriam

Excellent

Had a wonderful time. Beautiful room.

Partner

10/10

Exceptional

16 Oct 2021

Eugenia

Clean, bright, confortable

Leisure Family

10/10

Exceptional

26 Aug 2021

Verified traveler

Great hotel. Would def stay there again.

Friends_and_family Family

10/10

Exceptional

23 Aug 2021

Gerry

Great Hotel!

Quiet, comfortable, and very relaxing hotel. I will definitely stay here again. It’s super cozy, and has the feel of home

Self

10/10

Exceptional

18 Jun 2021

Verified traveler

Just thought it was fabulous and chic but

Leisure Partner

8/10

Excellent

05 May 2021

Verified traveler

I saw some of the other rooms not as nice as up graded room - but those in the back by the restaurant are noisy - but good value hotel -nice staff - really nice pool area - bar/ restaurant is the place to be - very popular.

Leisure Partner

10/10

Exceptional

03 May 2021

Verified traveler

One of my best hotel stays every. Nothing but great things to say about this place and staff... Will stay again....

Leisure Partner

8/10

Excellent

28 Apr 2021

Verified traveler

The pool and courtyard were gorgeous. The rooms were a little basic but had everything we needed. Great location, was able to walk to many restaurants and shops and a very short driving distance to hikes and the botanical garden.

Leisure Family

10/10

Exceptional

26 Apr 2021

Verified traveler

Alcazar was pretty, quiet, and relaxing.

Leisure Friends

10/10

Exceptional

22 Apr 2021

Emmanuel

Can’t wait to return

This place is amazing. Very relaxing with beautiful views of the mountains.

Partner

10/10

Exceptional

18 Apr 2021

Verified traveler

Alcazar is such a swanky and amazing place to stay! The rooms are spacious and elegant. We were lucky to have the pool and hot tub to ourselves one night and it was so romantic! The atmosphere was perfect thanks to décor and music. The location is also great--you are right off the main street and close to many bars, restaurants and more!

Leisure Partner

10/10

Exceptional

29 Mar 2021

Verified traveler

I LOVED this property! It was clean, quaint and perfect for our last night spent in Palm Springs on a girl trip. The location was great and very walkable and the bed was super comfortable. LOVED the hot tub too! Highly recommend!

Leisure Friends

10/10

Exceptional

29 Mar 2021

Verified traveler

This stay was lovely. Great staff and restaurants near by. Could have used a soda machine, but loved having access to the hot tub. Thanks!

Leisure Partner

10/10

Exceptional

25 Mar 2021

Verified traveler

For the price, this is an excellent property with a premium location.

Friends_and_family Friends

10/10

Exceptional

05 Mar 2021

Calie

Boutique hotel Unique

Comfortable, clean, great pool, location, and great outdoor rest Birba right next door. Would definitely go back. Wish the rooms had their own coffee set up, but other than that, perfection!

Partner

6/10

Pleasant

16 Feb 2021

jeffery

It was okay. We have always wanted to stay in this property. It is pretty convenient because is located in the downtown, parking is free but very noisy overall. You can hear everything

Partner

6/10

Pleasant

06 Jan 2021

Sadie

Overall, our stay was great however, we did not have hot water in our room our first day/night. We finally got warmer water in the morning, but not very hot.

Leisure Family

6/10

Pleasant

12 Nov 2020

Debora

I have stayed at this property before and love the room I had which was upstairs with a view. This room had no view and the back patio was facing the back of a restaurant that had loud compressors or air conditioning units that was so annoying. The room was quite small as well. The staff is friendly and the safety measures were apparent. This place is great of you have a great room.

Friends_and_family Friends

8/10

Excellent

23 Oct 2020

Ethan

everything was fine. Only area of possible improvement are the cosmetics.

Business

10/10

Exceptional

22 Oct 2020

Verified traveler

Fabulous, beautiful and low key! Great place to stay.

6/10

Pleasant

05 Oct 2020

Kristi

It’s pretty

If you think you’re going to get a quiet getaway, this is not the place for that. But first let me say this place is beautiful, but if it’s busy relaxing by the pool isn’t going to happen. It is nice that the pool is open 8-12am though, just no glass bottles by the pool. They offer towels though which is great but if this place is packed unfortunately so is the pool. Get there first thing and don’t leave your spot! The rooms are nice, but I hate the shower. I hate that it doesn’t close all the way and that the floor gets wet. It’s close to Cheeky’s which is perfect and it’s close to Bills pizza too. Overall, decent stay, pretty, but pool is too crowded.

Partner

10/10

Exceptional

28 Sep 2020

Adam

Great small hotel, perfect location.

Great little spanish style hotel in the perfect location. Walk to downtown. Attached to two great restaurants. one of the best breakfast places in Palm Springs, Cheeky's and Birba, Italian place outdoors under trees. We never left teh compound. Well maintained, nice pool and hot-tub, with good music. Rooms are nice, and clean and front desk was super friendly. Highly recommend this place.

Friends_and_family Friends

10/10

Exceptional

24 Sep 2020

Deborah

A Gem

This is my favorite small PS Hotel, an historic old bungalow style, nicely updated. It has a lovely adult vibe, is very clean, and the staff is very friendly. Walkable to all of downtown with 2 fine restaurants semi-attached. I've yet to use the bikes, maybe next time.

Friends_and_family Family

8/10

Excellent

31 Aug 2020

Lance

Slow to Accommodate

I tried to get an early check-in, even calling in advance, but was not able to. Would have been nice to have not waited hours in the hot Palm Springs heat in my car.

Self

10/10

Exceptional

15 Aug 2020

kevin

perfect desert escape

Room was beautiful and very relaxing with private outside seating. The pool area was super quite and perfect during this hot season with plenty of seating area for lounging and reading. Front desk was extremely welcoming.

Partner

10/10

Exceptional

15 Aug 2020

Tom

Beautiful and quaint property. Very clean rooms and friendly staff. Will stay there again soon!!

Business_and_leisure Partner

10/10

Exceptional

14 Aug 2020

Dana

Alcazar Stay

The first room we checked into was TINY we felt extremely disappointed and claustrophobic (Room 28). Then they moved us to a corner room which was so much better. The pool was lovely and all of the guests were so nice and social. The best part was the extremely accommodating staff. We loved it,

Partner

10/10

Exceptional

10 Aug 2020

Dani

The staff at Alcazar are above and beyond friendly. This is a nice, small, quiet hotel.
I am not sure how they could do this but asking people if they have kids under a certain age and having their system placed them in the rooms on the first floor versus people with kids on the second floor would be helpful to those staying on ground level.
Other than that I will definitely go back the location is good right on interstate 111. Thank you to the staff for a great weekend getaway.

Leisure Self

8/10

Excellent

01 Aug 2020

Scott

Pleasant staff and clean rooms.

This hotel is only recently re-opened so I don’t want to be overly critical. Front desk staff are very nice but I wasn’t given much information about the hotel. The mattress was comfortable, but the room was basic and a little dated. Everything was very clean. Our room was next to a somewhat loud road...not terrible, but annoying.

Friends_and_family Family

6/10

Pleasant

31 Jul 2020

M B

Not the experience we hoped for

We have stayed at Alcazar several times, and were excited to go back for a quiet and relaxing getaway during these COVID times. However, as clean as the hotel was, the pool was at capacity starting Friday afternoon and the rest of the weekend it was packed. I thought for sure that the hotel wouldn’t be at capacity right now with everything going on in order to keep its guests safe, however, that was not the case. The small pool and pool area were packed with people who were not following social distancing guidelines. It had a party atmosphere which is not what we’ve experienced here in the past. Not sure this is the safest of hotels to try and plan a getaway during COVID.

Partner

10/10

Exceptional

18 Jun 2020

marianna

great little hotel just off the main drag

this is a great hotel, good value and right in the middle of the old part of Palm Springs. Nice rooms, spotlessly clean and Elsie at the front desk makes everything perfect. There is even a small pastry breakfast included

Partner

10/10

Exceptional

12 Jan 2020

Christine

Everything about Alcazar Palm Springs was delightful! It is very spa-like, quiet, relaxing, and beautiful. The bed, linens and pillows were soft and comfortable. The room was pristine. The grounds are lush and tropical. And there are two fantastic restaurants on the premises: Cheeky's for breakfast and lunch and Birba for dinner or a late night drink by the firepit. This is one of my top 3 best hotels ever!

Leisure Partner

8/10

Excellent

09 Dec 2019

Verified traveler

The property operates with a minimum of fuss. Easy check in, no one to help with bags, get your own coffee, etc. But
it is well located, has comfortable rooms and a great pool
which is heated in the cooler months. Only complaint is that
the rooms that are on the adjacent road get noise well into
the night. Otherwise a very comfortable place to stay.

Friends_and_family Partner

10/10

Exceptional

23 Nov 2019

David H

Stellar Service

We booked Alcazar for a visiting family member, who is aged and the staff went beyond expectations to provide any/all assistance needed. This is our MUST BOOK hotel for visiting family and friends.

Friends_and_family Family

10/10

Exceptional

06 Nov 2019

Verified traveler

Helpful, good service and friendly

The staff was extremely helpful in selecting the right room for a family traveling with an 89 year old with special needs. The restaurants attached also have excellent food and service! The suite was perfect for early morning feedings 😜.

Friends_and_family Family

8/10

Excellent

04 Nov 2019

Verified traveler

Great location, nice facilities and comfy bed.
We enjoyed our stay and would definitely stay again.
Good value also.

Leisure Partner

10/10

Exceptional

16 Oct 2019

Judith

Wonderful

The Alcazar in Palm Springs is everything an in-town resort should be: an oasis of quiet and comfort. I would definitely recommend staying there!

Partner

8/10

Excellent

16 Oct 2019

Verified traveler

Nice grounds and pool. Room a little disappointing as overlooked the restaurant kitchen next door. Also no in room safe and/ or safe deposit facility at reception

Leisure Partner

10/10

Exceptional

11 Oct 2019

Cindy

We love this place and never stay anywhere else. Walking distance to shops, restaurants.

Leisure Partner

8/10

Excellent

08 Oct 2019

Verified traveler

Outside is very well kept and beautiful.:)
Disapointed that there's no microwave.

Leisure Partner

10/10

Exceptional

06 Aug 2019

Verified traveler

We choose this hotel as a group to celebrate our friends 60th birthdays. It’s convenient and an easy walk to several great places to eat and shop.
Initially, they couldn’t find our Expedia reservation and then told us that they didn’t have a room that we requested (poolside king). It was 6:30pm. They said they had a room with 2 queen beds, or we could upgrade to a I bdrm suite.
We weren’t told it was a comped upgrade, however it was. The room was spacious and beautifully appointed. The air conditioning worked well to keep the rooms cool as it was 112-115° during our stay.
The staff are quiet and helpful, the property is quaintly appointed, but modern. The landscaping is lush and spotless!
It’s like you’re in old Palm Springs, but updated beautifully!! We’d go again!!

Friends_and_family Partner

8/10

Excellent

26 Jul 2019

Verified traveler

Love this place. My second time staying here. The saltwater pool is wonderful.
Birba needs some work. Drinks are fine, but the food is lacking. Cheeky's is amazing!

Leisure Family

10/10

Exceptional

02 Jul 2019

Debbie L

Recommended in Palm Springs

What a great find in the Palm Springs uptown area. Two excellent restaurants on property. Nice relaxing pool - the hotel isn’t too big and the staff is accommodating.

10/10

Exceptional

01 Jul 2019

Ergin

Everything excellent

Is one a the best hotel I visited so was amazing

Partner

10/10

Exceptional

04 May 2019

Alicia

Definitely would stay here again!

I was unsure if I would enjoy my stay. I was here for a conference and normally stay in another hotel when I come. This hotel is so cute. My plane was delayed and they checked in me and had everything ready for me upon arrival. Great location and in walking distance of Downtown Palm Springs. The room was amazing. Everything is white so don't be a slob. Spacious closet. Loved the robes. Didn't get to make it to the pool but I liked that it stayed open until midnight. You could get complimentary croissants, tea and coffee every morning. Front desk staff were very friendly. Very quaint and intimate. I definitely will stay here again when I am in Palm Springs.

10/10

Exceptional

29 Apr 2019

Verified traveler

I really loved my stay here. It was very peaceful and serene with water features and lights. The pool could have been bigger but it was nice.I would definitely stay here again.

Friends_and_family Partner

2/10

Poor

20 Apr 2019

Verified traveler

The room that I selected and booked but wasn’t able to get

Friends_and_family Friends

10/10

Exceptional

16 Apr 2019

Mark

Perfect location in Palm Springs

Love the Alcazar and the location is perfect for the Uptown Design District and the best restaurants.

10/10

Exceptional

10 Apr 2019

Lawrence

We enjoyed the pool area very much! Great location. A little noisy from the street behind our unit, otherwise very good!

Leisure Partner

10/10

Exceptional

08 Apr 2019

Cara C.

Intimate, friendly and well priced

Friendly staff, well situated to uptown galleries and restaurants, comfortable & quiet. Fresh croissants, juice and coffee a bonus while waiting for breakfast at adjoining and very popular Cheeky's Restaurant. Would definitely stay again.

10/10

Exceptional

28 Mar 2019

Verified traveler

I like that Alcazar was very centrally located in Palm Springs, yet extremely quiet even though the city is buzzing all around you.

Friends_and_family Friends

6/10

Pleasant

15 Mar 2019

Verified traveler

Just OK

Beautiful hotel in great location. Couldn't block out bright lights with shutters. No cream for coffee, just milk. Reception attendant told my wife she couldn't sit in coffee area while waiting 10 mins for coffee service. Rude, poor customer service for $300 per night.

Partner

6/10

Pleasant

23 Feb 2019

Christine

Pros: Staff friendly, location great, fireplace in room a nice touch.
Cons: No coffee maker in room, and service desk not open until 7.30am. I thought having a gratuity envelope in room was pretty tacky.
Also, our room was on first floor next to Birba/Cheeky’s and had CONSTANT traffic of workers back and forth outside of our room which made using our private outdoor patio kind of useless due to lack of privacy.

Leisure Partner

10/10

Exceptional

18 Feb 2019

Verified traveler

I really like the relaxed atmosphere and the beautifully decorated rooms.

Leisure Friends

8/10

Excellent

16 Feb 2019

Verified traveler

Grounds are well kept and rooms are clean. Cheekys had great food!

Business Friends

10/10

Exceptional

22 Jan 2019

Verified traveler

So easy to walk to shops and eateries. Complimentary bikes also fun

10/10

Exceptional

14 Jan 2019

Lorelei

this place is always amazing, my sister and I stay here all the time.. It feels like home

Family

8/10

Excellent

17 Dec 2018

Verified traveler

My only \"complaint\" is about the noise between rooms. At 2:46 a.m. one morning, the couple in the room next door were having a conversation...not loud...just at a normal level. But the sound transmission through the wall was loud enough to wake me up and I could hear what they were saying while I was just lying in bed. Unfortunately, somebody with a snoring problem checked into that same room a couple of nights later. Need I say more. And the noise level from the room upstairs was no better. Heavy footsteps, water running, toilet flushing...Fortunately the guests up there were not up and about at night. However, even though my room was RIGHT NEXT DOOR and abutting against a restaurant, I heard next to nothing from there. There were a couple of room maintenance problems that were rectified within 24 hours of my call: The room door's safety chain was broken and unusable and the drapery pull pole had become unattached. I'd have to say that you should request an upstairs room and you would be delightfully happy and comfortable staying at this charming hotel.

Leisure Self

8/10

Excellent

19 Nov 2018

Verified traveler

Peaceful surroundings. Not happy with lack of handle in the shower. Not safe

8/10

Excellent

28 Sep 2018

Will

Nice hotel centrally located

Was visiting Palm Springs for the weekend. This hotel had everything i required. Nice Pool close to shops and restaurants and reasonable priced.