Stay SAKURA Kyoto Gyoen East

Japan , Kyoto
Kyoto, 211-16, Kamiikesucho, Kamigyo-ku, 211-16
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50 reviews shown

8/10

Excellent

20 Jun 2025

Deborah

Great location & good facilities,

Only complaint, management though polite, seems chaotic. A big junk room at the entrance & differing staff every few hours?

Leisure Friends

10/10

Exceptional

22 May 2025

Dennis

Everything was great from pre- check-in, storing and transfering all our luggage . Beds were soft and cofy.

10/10

Exceptional

26 Dec 2024

Darren

The apartment was very small but comfortable

Business Partner

8/10

Excellent

23 Dec 2024

William

a bit noisy but they were accomodating

8/10

Excellent

11 Dec 2024

Avery

The only negatives about the property was our room was on the street side and was not very close to the CBD.

Leisure

10/10

Exceptional

11 Nov 2024

Davood

This was a small (typical of Japan) but cozy place. It had everything that we needed (e.g., fridge, ac, oven, microwave, washer) and we enjoyed our 4-nights stay. The weekend price was a bit higher than what I expected and there was no black tea. Otherwise, everything was great.

Leisure Family

10/10

Exceptional

27 Oct 2024

Very good service

Business_and_leisure Self

10/10

Exceptional

05 Sep 2024

Hannah

Friendly, Safe, Clean

Very friendly and helpful, if I asked for something for the room they gave it. Felt very safe and at home here.

Business

10/10

Exceptional

18 May 2024

Tamthu

It’s a ways away from Kyoto Station so good luck getting too and from with luggage (you can take the karasuma line from Kyoto station and walk about 20 minutes and mostly even sidewalk).

Business_and_leisure Family

8/10

Excellent

28 Mar 2024

Quite far from train stations. But the property offers pickup and transport of luggage from near Kyoto Station and its free. But you have to do your own transport of luggage back later.

Limited eateries and shopping, especially at night. Have to take a bus at nearby busstop to go to areas with more shopping.

Leisure

8/10

Excellent

25 Mar 2024

June

Comfortable stay. The bus stops outside and across the street provide good access.

Leisure Partner

10/10

Exceptional

30 May 2023

Nigel

Nice and new in Kyoto

Very new and nice well organized room. Quiet for a Main Street. Many eateries about. Laundry machine in room.

Partner

10/10

Exceptional

07 Dec 2019

Victoria

Very good

Overall very good!

Business

8/10

Excellent

05 Dec 2019

Verified traveler

overall is good, except that its quite noisy, i was woken up by the cars outside, and also by the residents' foot steps the unit above mine.

Business

10/10

Exceptional

14 Oct 2019

Verified traveler

We have a great time, nice people, we feel comfy there, it is close to The Imperial Palace and we took the bus 59 from the hotel to the Golden Pavilion

Leisure Family

8/10

Excellent

10 Oct 2019

Verified traveler

Two nights in Osaka

The room was clean and quiet but the beds were a little stiff. Overall really nice though.

Friends_and_family Friends

10/10

Exceptional

24 Aug 2019

Verified traveler

It was furnished like an apartment so that was very nice.
But it could do with a table and some chairs for when some deskwork needed to be done.

Business_and_leisure Self

10/10

Exceptional

11 Aug 2019

Verified traveler

excellent place with everything needed for independant stay: small kitchen, washing machine

Partner

8/10

Excellent

10 Jul 2019

Anita

Beware that no staff at the counter to assist you

The room and toilet is big and well-facilitated. The washing machine inside the room is very useful and like the dehumidifying system inside toilet to dry up clothes within hours. We didn't use the stove and microwave.

The only thing is there is no service at all as most of the time there is no staff at the counter. We came within the check in period and there was no staff at the counter, we waited and waited then we tried to ask a local to make a call to the hotel contact number on our behalf and asked what happened. They said that the staff will be on the way back. All in all we waited for about 45 mins for the staff to come back. Besides us, there was another family waiting also.

Partner

8/10

Excellent

14 Jun 2019

Malte

Nice and clean, location could be better.

Very clean and the staff were very helpful and friendly, although they demanded 2000 in taxes which other hotels didn't. The rooms are a bit small but that is normal for Japanese standards. We liked that a washing machine and a bathtubwith TV was available. The hotel is right next to a bus stop which is helpful. Also the river is only a 5 minute walk away.

Friends

8/10

Excellent

13 Jun 2019

Duane

Very good, could be excellent with more experience

Small hotel with a handful of rooms, mine was well laid out with kitchenette, laundry facilities, tub/shower, two beds & sofa, all looked very clean. No housekeeping provided, which is fine if expected. My room was by street but not too much traffic noise. On bus line with stop immediately at the door. General impression: the hotel was constructed by professionals experienced in developing hotels but is now run by well-intentioned staff not very familiar with the hotel business, which showed in various ways: my room had no towels at all, there was a long hair on the bathtub plug chain, & the toilet seat bottom was totally yellow with urine, like someone had peed all over it with the seat up. Front desk only staffed 7-11am & 4-9pm, but nobody for check-in at 5PM, but that clerk later phoned & made dinner reservations, much appreciated. The other clerks were more awkward in customer relations. I couldn't get hot bath water & found that they use on-demand water heating, which is fine if you expect that, but no instructions provided. I asked at the desk & was given a tiny useless form. (My fault for not knowing Japanese, but future guests should know the challenges.) I downloaded a manual & used Google translate, but it was frustrating. To leave my bags after checkout cost ¥1000 but couldn't get them until 4:00pm, which didn't help me. I think the employees are well-meaning but they need more experience to make their guests' stays more pleasant. Sorry for criticism.

10/10

Exceptional

28 May 2019

Leslie

Excellent accommodation at an excellent price - clean, spacious (by Japanese standards), great access to public transport and lost of cute, small restaurants nearby.

Friends

8/10

Excellent

08 May 2019

Verified traveler

The smalk kitchen was useful and proximity to the large park with the imperial palade was nice. The room could use a small reading lamp or two behind the bed, there were only large overhead lights. The staff at the receptikn centre were very nice and efficient, but there was no relianle shuttle to the hotel location from the reception office (it was cancelled without explanation on our day). A bit of a walk to the main shopping and main temple area (20 minutes with a child), but nice area and clean hotel.

Leisure Family

8/10

Excellent

28 Apr 2019

Verified traveler

Room was great, very clean and functional. Location was good. Not super central but close enough (buses are very frequent and easy to take).
Staff was very nice but communication ia really hard - a basic level of English would make things a lot easier!

Leisure Family_with_children

10/10

Exceptional

25 Apr 2019

Jenny

Great stay

Great apt hotel, had everything we needed including laundry services.

Partner

10/10

Exceptional

21 Apr 2019

Verified traveler

Fantastic and helpful staff! Good area. There is local transport close by that is a good jumping spot for sights and food.

Leisure Partner

4/10

Poor

20 Apr 2019

Verified traveler

Room is clean and it should be nice that there is kitchen in the room.

Friends_and_family Family

10/10

Exceptional

18 Apr 2019

Verified traveler

Good location near Imperial Palace. Like small apartments with kitchenette and laundry. Very friendly and helpful staff.

Leisure

10/10

Exceptional

17 Apr 2019

Verified traveler

This is like a home when we are stay in Japan, for more than 4 days, everything inside, transportation is very convenience, bus stop is just a couple step from the door.

I have been 10 days here, and everything ok but from day 4 until I am check out the WiFi signal is very poor, and can’t browse anything.
I have been complaint everyday but doesn’t change the condition.

Hopefully can be better to solving any problem during our stay.

And also checkin time is only 4pm to 9pm
I have been arrived at 4pm but the reception able to serve us about 4:30pm on that time.

Thanks,

Leisure Family

6/10

Pleasant

06 Apr 2019

Amie

Reception is never there during times listed

This hotel states there is reception from 7-11:00 AM, and 4-9:00 PM, but there is never anyone there!!
I do not recommend this place for people who do not know the area. It was self check in and self check out. If there is a problem, no one available to help you. The phone number they give on a sign at the front desk did not work.

It’s a shame the service is so bad, because the room itself was spacious and very nice minus the noise from the busy road.

Family

10/10

Exceptional

05 Feb 2019

Verified traveler

It was in a good location, very clean, and quite. The reception was nice and spoke English very well!

Leisure Self

10/10

Exceptional

03 Jan 2019

philip

Pleasant

Pleasant

Family

8/10

Excellent

02 Dec 2018

Crys

the location was great for walking around. The apartment was very spacious, accommodating our luggage easily. Even though the beds were 2-doubles pushed together rather than one queen bed, my partner and i found it comfortable and slept very well. The women at the guest center were very kind and helpful.

Business Partner

10/10

Exceptional

27 Nov 2018

Dmitriy

We enjoyed our stay at Stay Sakura Kyoto Gyoen East. Our other housing in Kyoto didn't live up to our expectations, so we had to find something really quick. This apartment hotel was nearby, so we decided to check it out. The staff at the front desk was very helpful and they went above and beyond to accommodate us. We booked the next two nights right there.
The location is really great: there are many local restaurants, organic grocery store \"Farmer's\", next to bus stop and near train/metro station, also close to many Kyoto attractions.
The building inside and outside was clean and modern. The room had many great amenities. The beds were very comfy. Comparing to our previous place it was night and day, for the similar price.
If we go back to Kyoto, we'd stay at this place again!

Partner

10/10

Exceptional

23 Nov 2018

Andrew

Great value for the price

Leisure Family

10/10

Exceptional

22 Feb 2026

ろう

清潔感があり、立地が良いのに価格も抑えられた

Family

10/10

Exceptional

03 Jan 2026

KEIICHIRO

とてもきれいな部屋でした．リネン類もきれいで　過ごしやすかったです．チェックアウト後に忘れ物に気がついて，すぐに戻ったのですが，スタッフが素早く対応してくれました．

Partner

10/10

Exceptional

13 Aug 2025

家族旅行リピートです。子連れで連泊するので、キッチン、洗濯機付きがとても助かります。浴室乾燥の効きもよく、洗濯物が数時間で乾き助かりました。

Leisure Family_with_children

8/10

Excellent

26 Jun 2025

JAVIER

El apartamento está muy bien ubicado. y tenía prácticamente de todo. (No vi plancha) por lo demás, todo perfecto.
Tuvimos un visitante inesperado ( Cucaracha) que me amargó un poco la estancia, porque ya no estuve tranquila ningún día… pero no lo acuso a falta de limpieza, porque todo se veía bastante limpio.

Friends_and_family Family

8/10

Excellent

22 Jun 2025

Jens Kristian Refsgaard

Good apartment with the bare minimum to cook for yourself and a washing machine.
I enjoyed my stay.

Self

10/10

Exceptional

17 May 2025

yingchi

很棒的飯店

以這個價位地點、服務和設備真是非常完美，如果床上用品能再乾淨一點就達滿分

Business

6/10

Pleasant

07 Jan 2025

妻と子供の3人で2回目のリピートです。
前回の価格、清潔、京都御所の裏という立地、近くに安価なコインパーキングあり、と大変満足したので今回も利用させてもらいました。
ただ、今回はエキストラベッドが経年劣化でふにゃふにゃ状態。腰が下に落ちて、良く眠れませんでした。修理か交換が必要です。
そのため今回は星3つだけです。

Leisure Family_with_children

8/10

Excellent

01 Dec 2024

araki

全ての部屋にバスタブもありキッチンなどアパートメントスタイルがとても快適です。

Business_and_leisure Self

8/10

Excellent

31 Aug 2024

Masaru

道路側の部屋だったので、バスやトラックなどの音が窓を閉めていても聞こえてくるので、神経質な人は奥の部屋にしてもらいましょう。
洗濯機もあるし、ミニキッチンもあるのでワンルームワンションのように使えます。
浴室には天井に乾燥機もついているので、夜洗濯しても朝には乾いてます。

10/10

Exceptional

28 Aug 2024

Verified traveler

房間乾淨

乾淨、舒適

6/10

Pleasant

16 Jul 2024

Hideaki

全般的に満足ではあったのですが、インターネットの回線速度が遅かったのは残念でした。

Business Self

10/10

Exceptional

16 Jul 2024

Carlos

Me agradó la ubicación, que haya transporte, tienda de conveniencia, cafeterias y restaurantes saliendo del hotel, eso es buena cuándo viajss, felicitaciones stay SAKURA Hotel.

Leisure Family

10/10

Exceptional

03 Jul 2024

MASAYUKI

フロントの方の応対がとても良く快適な宿泊でした。ありがとうございました。

Leisure

10/10

Exceptional

17 May 2024

Isao

市バスの停留所が近く河原町四条まで10分とかからないのは至便の一言！部屋の使い勝手も良く、今後の定宿にしたいと思います。

Leisure Family

10/10

Exceptional

08 Jan 2024

KEIICHIRO

京都観光にリーズナブルで便利

京都観光に適した　リーズナブルで便利な宿です．人の多い繁華街から，頻繁に走っているバスで10分ぐらいの便利な場所にある．しかもバス停がすぐ目の前．大通りに面しているが，部屋は良く遮音されており，静か．新しい建物なので，中は清潔できれい．トイレ，風呂も綺麗．キッチネット（小さなキッチン）が付いているのもいい．洗濯機／乾燥機も部屋の中にある．ベッドが固いマットレスなのもよかった．コンビニも少し歩けばある．駐車場は　目の前にあり　便利．欠点は，近くにスーパーがないこと．キッチネットの食器が限られていること．それ以外は，リーズナブルで便利な宿．

Partner