Name: Tom Hill Boutique Resort & Spa
Address: 121/12a Tran Hung Dao, Duong Dong, Phu Quoc, 920000, VN

8/10

Excellent

24 Jul 2025

Thanh Van

Yes

8/10

Excellent

08 Dec 2019

Rachel

If you want a quiet stay not far from everything, Tom Hill is a good choice. It is a few km from the busy night market and up on a hill which overseeing the sea. Hotel provides free buggy to the main street (600m walk away) but the service is until 6pm only. So you have walk back after dinner. We rented a motorbike the second day so transport is not a problem anymore.
Breakfast buffet was good, plenty of choices. Awesome infinity pool in the hotel. Staffs are helpful and friendly. Room is okay but the bathroom is a bit outdated. Overall it is a good stay.

Leisure Partner

10/10

Exceptional

20 Nov 2019

Verified traveler

Great view and convenient

Business_and_leisure Friends

10/10

Exceptional

14 Oct 2019

FennyL

Hotel staffs are helpful and friendly. The food are excellent, much better than outside restaurants. Hotel are accessible via taxi or Grab, no problem in getting around.

Leisure Family_with_children

8/10

Excellent

13 Nov 2018

Lee

A really lovely new hotel in serene surroundings

A really lovely new hotel in serene surroundings. Staff genuinely couldn't do more to help and always greeted with a warm smile. Only 2 minor gripes. As it is a new hotel there is still some building work going on and the surrounding grounds could do with a clear up and try location is at the top of a very steep hill which could cause problems for people who find walking distances a problem and it is a little too far away from then main high street with everything going on, but this can easily be rectified by taking one of the many cheap cans that are available on the island.

8/10

Excellent

20 Dec 2025

Nellie

Vilken utsikt!
Vi trivdes här, personalen var supertrevliga

Partner

10/10

Exceptional

17 Jul 2024

Lars

Jättefint hotel med härliga utrymme
Trevlig personal

Leisure Family

4/10

Poor

19 Jan 2024

Verified traveler

If you are not afraid of insects and animals, it is an okay hotel.

We experienced that the air was very bad and we found a gray silverfish. We did get another upgraded room where the air was much better, but we immidiately found another disgusting insect in the shower. When we caught the insect in a cup and went down to the reception with it, the person who was there was so frightened that he almost jumped, so it was not only us who thought it was disgusting!

There are also a LOT of ants everywhere, in the room, the bathroom, the carpet in the hallway, on the food at breakfast, and on the breakfast tables.

We travel on a budget, so we didn't have the opportunity to change hotels. We stayed there for a week. It was okay to stay there when we regularly removed ants from the room, didn't eat cakes from the breakfast buffet, made sure there were no ants on the dishes, removed ants from the fruit, and avoided the bread slices with ants.

The hotel is up a hill from the beach and main street. We thought it didn't matter, as we don't mind walking up and down hills. But the downside was that there were often dogs in the street in the evening that bark aggresively when you walk by.

Although we reported the insect findings, we didn't hear anything more from the staff, and don't know if they did take any actions. Towels, toilet paper and water were also missing several times, so we had to ask for it.

Partner

10/10

Exceptional

22 Feb 2020

Tilde

Prisvärt hotell

Hotellet var rent och fint, frukosten var dock ofta väldigt utplockad. Hotellet låg på ett berg så blev en ordentlig promenad varje gång man skulle ut från hotellet. Vi kom förtidigt och satte oss och väntade på att få checka in, men fick inte checka in föränn 14.40. Men personalen var väldigt trevliga.

Friends_and_family Friends

8/10

Excellent

14 Apr 2019

Daniel

Friendly Staff, Nice pool, ok location

Stayed her for one week and overall it was a pleasent stay. Staff is very friendly, the pool is clean and Nice, breakfast is decent. It's a good idea to go early to the breakfast as If you Come late, you'll might face that Everything is empty and they won't refill dishes that are out. Even though they claim breakfast is from 06:30-09:30. I did experience this once when I Come for breakfast around 08:45. Unfortunately a Group of starving chinese people came before me... Leaving me scrubs.

Room cleaning could be better scheduled as I experienced that it was very random also in quality (refilling towels / filling mini bar ect.) I had to call / ask receptions/Staff a few times for different items.
Due a build next to the hotel it was quite noisy in the morning. They started each morning around 07:15 am with construction. I must admit that If I knew this before booking the hotel, I've would have found another place.
I would recommended the hotel to considder giving the rooms a good scrubdown cleaning once a while, as I did notice that walls, bathroom ect. All had minor stains.
Stains that could easily been washed away - this should be a minor thing and a low budget investment for the hotel to do as it would lift the standard a noch and give the customer a better experience during their stay.

10/10

Exceptional

22 Feb 2019

Verified traveler

La struttura è molto bella situata in alto a 10minuti dal mare, molto curata e pulita!
Il personale è fantastico sempre disponibile per qualsiasi tipo di problema!!

Leisure Family_with_children

8/10

Excellent

17 Feb 2019

Marco

I would come again

Nice and friendly staff, breakfast was ok (standard VN), great view,
Quit place, no traffic noise, 5min walk to the Main Street.

Partner

10/10

Exceptional

18 Jan 2019

Jihee

친벌함이 기억에 남는 곳

음... 일단 감동적일 정도로 친절했습니다. 공항 픽업은 물론 사파리 셔틀 버스 타러 갈 때도 데려다주고 언덕에 있어서 주변에 아무것도 없다는 것이 좀 단점이지만 그래도 별로 불편함을 느끼지 못했습니다. 즈엉동 야시장도 가까워서 택시를 타도 얼마 나오지 않았어요. 조식도 가격대비 훌륭했고 조용하고 룸도 깨끗하고 친절하고 다 좋았어요.

Partner

10/10

Exceptional

12 Jan 2019

Hans

Lugnt läge

Fint hotell med fantastisk utsikt och en riktigt stor pool. Mycket att välja på till frukost.
Ligger en bit ifrån den värsta trafiken.
Bra avslappningsställe.

10/10

Exceptional

09 Jan 2019

Verified traveler

Riktigt bra

Vi kände oss välkomna och uppskattade som gäster på Tom Hill. Personalen var mycket vänliga, hjälpsamma och tillmötesgående.
Rummet och hela anläggningen var tipptopp, vårt familjerum var på baksidan och vette från trädgården/havsutsikten men rummet kändes svalt och skönt. Extra plus för det buddistiska templet vi hade nästan direkt utanför vårt fönster.
Fantastiskt fin utomhusmiljö med trädgård och pool som vi utnyttjade till fullo.
God och varierad frukost.
Hit återvänder vi gärna.

Family

4/10

Poor

03 Jan 2019

Juha

Good will but no skill

Very few of the personnel had any clue on hotel or restaurant services. Food was not good, frozen pizzas, undercooked fish etc.

Hotel side room cleaning some days removed all the towels, some days left extras. Toilet paper you get only one roll and get new one only whwn that was used. Examples are numerous. Very few spoke any english, and understood even less.
Good view from the hotel and pool area was nice.

Family

10/10

Exceptional

11 Sep 2018

jang

아주 대만족입니다.

야시장에서 20분정도 도보, 택시 5분 거리정도 너무 좋고 깔끔합니다. 조식도 맛있도 다른 곳 가지 말고 여기 선택하는걸 추천합니다 정말요