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Americas Best Value Inn And Suites Helena

Helena - MT · United States

800 N Oregon StreetView location

4.8/10Review score995 Reviews
Cleanliness4.8/104.8
Service6.2/106.2
Comfort5.2/105.2
Condition4.4/104.4
Location7.2/107.2
Neighborhood6.6/106.6
Amenities4.0/104.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Americas Best Value Inn And Suites Helena

Discover scenic Helena, Montana, and all it has to offer while staying at our hotel, the Americas Best Value Inn & Suites Helena. Our property is ideally located off I-15, Exit 192, just off Highway 12.

Local attractions include Helena College University of Montana, the Original Governor's Mansion, Last Chance Gulch, Reeder's Alley, and Treasure State Acres Park. Start your day with a hot cup of coffee in our lobby and our complimentary continental breakfast. Guests can also choose from many local eateries nearby.

Our knowledgeable staff is happy to offer recommendations. In addition to a convenient location, our amenities include a business center, guest laundry, and a seasonal heated outdoor pool. Pets are welcome (charges and restrictions apply).

Enjoy your private guest room with amenities such as free Wi-Fi, cable TV, ESPN, Showtime, free local calls, and wake-up service. Our hotel is 100% smoke-free. Americas Best Value Inn & Suites Helena is an excellent choice when visiting historic Helena.

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Our location allows guests to enjoy the area's natural beauty, outdoor activities, and recreational venues.

When you stay at Americas Best Value Inn & Suites Helena in Helena, you'll be near the airport, within a 5-minute drive of Montana Historical Society Museum and Montana State Capitol.

This motel is 1.8 mi (2.9 km) from Cathedral of St. Helena and 1.9 mi (3.1 km) from Original Governor's Mansion. Make yourself at home in one of the 80 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Bathrooms with showers are provided. Conveniences include phones with free local calls, and housekeeping is provided daily. Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Maximum number of pets per room 3 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 10.00 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Montana Historical Society Museum 1.8 km / 1.1 mi
Montana State Capitol 1.8 km / 1.1 mi
Cathedral of St. Helena 2.9 km / 1.8 mi
Exploration Works 3.1 km / 1.9 mi
Great Northern Carousel 3.1 km / 2 mi
Holter Museum of Art 3.2 km / 2 mi
Original Governor's Mansion 3.2 km / 2 mi
Carroll College 3.2 km / 2 mi
Cinemark Helena 3.3 km / 2.1 mi
Lucky Buckys Casino 3.5 km / 2.2 mi
Cathedral Church of St. Peter 3.5 km / 2.2 mi
Helena Civic Center 3.6 km / 2.2 mi
Mount Helena City Park 4 km / 2.5 mi
Reeder's Alley 4 km / 2.5 mi
Bill Roberts Golf Course 4.6 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 80
  • Number of floors (main building): 2
  • Double rooms: 59
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Laundry service
Show 8 more facilities & services
  • Air conditioning in public areas
  • Luggage roomExtra charge
  • Outdoor freshwater pool: 1
  • Children playgroundExtra charge
  • Non-smoking establishment
  • Cycling / mountain bikingExtra charge
  • Bowling alleyExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size Bed • 1 Bedroom • 20 m²DBL.H6-QN
    DOUBLE Accessible-Queen Size BedPhoto unavailable1 photo

    Americas Best Value Inn And Suites Helena

    DOUBLE Accessible-Queen Size Bed

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Americas Best Value Inn And Suites Helena

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Americas Best Value Inn And Suites Helena

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Americas Best Value Inn And Suites Helena

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 19 m²DBL.2D-NM
    DOUBLE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable1 photo

    Americas Best Value Inn And Suites Helena

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 1 Bedroom • 19 m²DBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable1 photo

    Americas Best Value Inn And Suites Helena

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    1 photo

    Room overview

    Smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Room amenities

    • Cable TV
    • Bathroom: 1
    • Shower: 1
    • TV
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Americas Best Value Inn And Suites Helena

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Americas Best Value Inn And Suites Helena

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Americas Best Value Inn And Suites Helena

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Americas Best Value Inn And Suites Helena

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Americas Best Value Inn And Suites Helena

4.8
Review score
995 Reviews
Cleanliness
4.8 /10
Service
6.2 /10
Comfort
5.2 /10
Condition
4.4 /10
Location
7.2 /10
Neighborhood
6.6 /10
Amenities
4.0 /10
100 reviews shown
4/10
Poor
04 Aug 2026
Shari
The room was clean and the desk clerk was nice. The front door was hard to open, safety latch was broken, bathroom power outlet was not working.
2/10
Poor
01 Aug 2026
Victoria
When we arrived, I tried running my card to pay and they said that I did not pay, even though I literally had the money on the card. I called my bank and they confirmed that the funds were pending and out. Receptionist insisted it was not paid and said that if we wanted to stay, we could pay cash for one night and the rest will go through the next day. He had made it a point to say, \"you're safe, you don't have to worry, you drove so long\" making us uncomfortable. We decided to leave to get other accommodations. I did get the hold from the hotel off and get my money back. Still not sure how much I would want to go back as I didn't feel safe in the area, and it looked different from the photos.
2/10
Poor
30 Jul 2026
Jesse
Trash cans were full everywhere with additional trash all over the walkways. Room was a dive, under the beds never cleaned, found soda can and a bunch of old garbage, mattresses were old, stained and smelled horrible. Sheets had hair on them, deadbolt was the only working lock on door, no lock on bathroom door, shower had mold in seams, toilet was the only clean thing in the room. Avoid like the plague. Not worth saving $20 on a better hotel.
8/10
Excellent
28 Jul 2026
Sandra
Its an older motel that needs updating. Curtains don’t cover the windows so anyone walking by can see in. There is no coffee pot or blow dryer in the room. The bathroom has mold in the bowl and the shower is cracked and dirty in the cracks. Its basic if you want that.
The bed was comfortable and the sheets were clean but the pillow cases had stains on them.
2/10
Poor
27 Jul 2026
Yulimar
Demasiado mal olor es horrible no descansamos bien por el olor tan feo que tenía la recámara olor de alcantarilla a cigarrillos demasiada mal experiencia
4/10
Poor
26 Jul 2026
Glen
The towels and sheets were clean. The front desk attendant was friendly.
6/10
Pleasant
26 Jul 2026
Charles
The AC/Heat unit vents were filthy, we requested the cleam and housekeeping did a satisfactory job. Community track receptacles were overflowing from the time we arrived! The room itself was clean with exception of the AC/Heat unit.
6/10
Pleasant
25 Jul 2026
gary
initially the room had a smell like smokimg had occurred but became less noticable
2/10
Poor
23 Jul 2026
Jessica
This hotel is disgusting
4/10
Poor
23 Jul 2026
Brian
The pillows are brown and look to be very old and stained. The room smells with bugs all over the place.
4/10
Poor
22 Jul 2026
Heidi
Ac worked okay, but weeds, cracked and unswept sidewalks, over flowing trash bins. Overall unclean appearance to building.
Inside room… lumpy floor? Appeared dark and unclean. Black mold on bathrm wall but shower and sink were clean. Bed was swayed in middle But ok for one person. Sheets were clean.
Won't stay again.
2/10
Poor
22 Jul 2026
Tessa
The room were given had a broken door that anyone could have easily gotten in to. We complained to the manager who told us another room was not available and that we’d have to call Expedia for a refund. While one of us was messaging with Expedia, another person in our party called to make reservations an hour away as it was late and the town was booked up. Then Expedia called the hotel and the manager said a room was now available. So now neither party wants to refund our money. The worst situation!! Don’t ever book here.
4/10
Poor
21 Jul 2026
Cheri
Outside trash full and not emptied. Rooms need a coat of paint. Hole in bathroom where exhaust fan was. Pubic hairs in shower. Window seals are filthy. Frig had ice built up and needs defrosted. Would not recommend.
Pet
2/10
Poor
19 Jul 2026
Michael
Actually it was so bad we went to a different hotel. Puddles of water on floor, supposedly for leaking air conditioner. It was a dive. Should be deleted from your listing.
Partner
6/10
Pleasant
18 Jul 2026
Jerry
The check in went well, the bed sheets had stains, when we showed this to the staff, they did remake the bed with clean unstained sheets.
Partner
2/10
Poor
17 Jul 2026
Benjamin
My first room smelled like smoke. I asked for a new room, and I'm pretty sure they went to another room, sprayed it with febreeze, then told me to go there. It still smelled like smoke. So I asked for a refund and left😂
Self
2/10
Poor
15 Jul 2026
Daniel
Obviously, long-term rentals, and the associated problems with that. Woken up constantly overnight by people, walking past the window, talking, swearing, and being obnoxiously loud. I highly recommend avoiding this hotel.

The room stank like stale cigarettes like an old smoked in pub, the bathroom floor has a stain of something right in front of the toilet, and the carpet which was very old had multiple stains throughout. Again, it was not a good experience and I highly recommend avoiding this one.
2/10
Poor
14 Jul 2026
Margaret
very dirty
4/10
Poor
11 Jul 2026
Chalynne
Dirty and run down. Spend a little more to stay somewhere else.
Friends_and_family Family
6/10
Pleasant
08 Jul 2026
Pranav
great location
more amenities would have been nice
Family_with_children
6/10
Pleasant
02 Jul 2026
Richard
The price was by far the best feature. The room did not contain a wastebasket. There was a TV on the wall but no sign of a controller to operate it. The air conditioner was very noisy. There were clean towels and a bar of soap, that was nice.
Self
6/10
Pleasant
01 Jul 2026
Tim
Pool was closed and room was small and outdated
Partner
2/10
Poor
30 Jun 2026
Kellie
Hotel is run down. We got there at 9pm and our room was not ready even though it wascpre paid 2 months in advance. Asked us to come back in a hour. Came back, still not ready. Did finally give us a room they do not rent and the key did not work. Had 2 beds and a bathroom but i would not walk on the carpet or sit on the comforter. But the sheets and bathroom were clean, at lest.
Friends
2/10
Poor
30 Jun 2026
Levi
If could give less than 1 star we would. Sign said $59.99 a night and we were charged $100 a night. The first room was no cable for tv. 2 different size beds. Uncomfortable and falling apart. No phone in room to call front desk. Maid was nice. Maintenance man was funny
4/10
Poor
29 Jun 2026
Andrew
Someone should tell the Gal behind the desk, at least the day I was there, that she may have passed away several days ago!
Moved and thought at the speed of molasses!
I mean, if all you need is a place to stay, and are not gonna be in it a lot, then it is inexpensive!
The parking was fine.
Self
6/10
Pleasant
29 Jun 2026
sheryl
Good little lay over. Very low key. Was clean. No coffee pot!! No Kleenex. Pillows are terrible. But for the cost can’t really complain.
Friends_and_family Family
2/10
Poor
29 Jun 2026
Margarett
We reserved a non-smoking room, but the staff placed us in a smoking room. The smell was unpleasant and made it very hard to sleep. The room was also not clean, and our overall experience was very disappointing.
Partner
2/10
Poor
27 Jun 2026
Daryna
This place is an absolute DUMP! It was absolutely disgusting and I never thought in my life I’d stay in such a dirty, stinky run down pile of garbage. This was literally the worst hotel I’ve ever seen. This changed my view of hotels, because before I thought I stayed in a bad hotel, but this is on another level. This place makes a land fill look good. Don’t recommend at all. Avoid, avoid, avoid. They did transfer us to a different room, which was a bit cleaner, but still an absolute DUMP. Front desk guy was very nice tho.
Partner
2/10
Poor
27 Jun 2026
Brooke
It was disgusting and nothing like the pictures, gross, unclean, and we even left because we couldn’t stand the smoke smell in the non smoking room.
Partner
2/10
Poor
25 Jun 2026
Janice
This hotel was definitely not as represented. It was so dirty. We didn’t even stay there. The tiny fridge icemaker had cakes of ice and yellow all over it.
The walls were filthy. The lampshades had wet stains on them. The floor was dirty and had a huge crack running through it. The bedspreads were old and had cigarette burns on them. The bathroom sink was plugged up, and the air conditioner was barely blowing on the high setting. The chair in the room looked like it was dug out of the dump. The upper floors had stained mattresses, leaning against the railing. Very trashy property.
Partner
6/10
Pleasant
24 Jun 2026
Beth
Very noisy with people outside talking late into the evening
Self
2/10
Poor
20 Jun 2026
Laura
Todo mal. No pude quedarme. Busque otro hospedaje. Pésimo servicio. Mala atención. Intalaiones en pésimas condiciones. Nada parecido a las fotos, mal olor, todo muy sucio.
Friends
4/10
Poor
19 Jun 2026
joanne
If I could afford a better place I would have gone there instead, next time.
Self
4/10
Poor
19 Jun 2026
Sheena
Dirty room, smelly room, and no air conditioning.
Family_with_children
2/10
Poor
18 Jun 2026
Ronald
The floor of our room was cracked and falling in. It was dirty. The bar of soap provided was used. The AC did not work. Motel also felt unsafe. There were clearly people living out of the motel with porches set up outside the door. There were also aggressive dogs. The staff was very nice and helpful, however.
Partner
2/10
Poor
18 Jun 2026
Connie
I didn't like anything about the place. I felt very uncomfortable to the point that we didn't sleep under the bedding. It was filthy.
Pet
2/10
Poor
17 Jun 2026
Carolyn
For what we had to pay, it was not a place I will return to. It was a hot night and, of course, the air conditioner did not work. The floor was in poor repair as was the door.
Partner
6/10
Pleasant
16 Jun 2026
Joseph
It wasn’t a bad price, however, my room had a strong cigarette smoke odor and made it hard to enjoy. Had to keep my window open most of the night.

Staff were welcoming but you get what you pay for.
Self
2/10
Poor
15 Jun 2026
Joshua
Well, the room was not clean!! The pool, obviously inoperative, was open for the world to see, full of garbage and very gross-looking water.
Self
6/10
Pleasant
15 Jun 2026
Austin
The room was old, but very clean. It does need to TLC, there was a big crack through the floor, the overhead light did not work, the fan in the bathroom did not have a cover and was dusty.
Family_with_children
2/10
Poor
15 Jun 2026
Ray
Please stay away from this property. I've filed a report with the health department on how gross this place was. Between things being broken (door lock, TV, towel racks) to filthy trash can, stains, including blood or ketchup, nicotine buildup from smokers, beds being completely stained and disgusting, microwave covered in stickers and burns from a lighter (most likely) to entire property covered in trash, used diapers in the walk paths, trash cans fir long stay rooms overfilled and trash falling out including but not limited to chicken trays with chicken blood still dripping from package, to literally trash every where. Expedia needs to remove this property immediately. So much more but you get the point
Family_with_children
4/10
Poor
14 Jun 2026
Teri
There was no breakfast, not even coffee. The building is in terrible shape over all. Beds were miserable and pillows were tiny and flat. Yes we wanted a room on a budget but camper would have been better than the room. Paper thin walls and the person next door had a terrible phlegm cough all night. No ice machine
Just a terrible experience all the way around. The people at the front desk evening and morning were very polite.
Friends_and_family Family
2/10
Poor
13 Jun 2026
Yousuf
Accomodation was very dirty, trash on the fllor, heavy stains on the carpet, as paer my booking Breakfadt was included, but at the counter i asked there is no continental BF. First night my wife had to sleep in the car and we dod not sy for the second night just checked to get a better place. Very uncomfortable place to stay after a long drive from vegas.
Family_with_children
2/10
Poor
11 Jun 2026
Garry
Book hotel based on images pictured on Expedia. When we arrived at hotel property It was not well maintained disheveled curtains were visible, Area near and adjacent to hotel looked very questionable. We did not feel our car or we would be secure. We turned around never got out of our car or went into hotel lobby
Partner
2/10
Poor
11 Jun 2026
Robert
Rooms need a serious refresh. Not all the lights worked, every lampshade was ripped/torn or had holes in it, the ceiling fixture by the bathroom was full of dead bugs, switch and outlet cover plates were broken or missing, pillows were old and flat, built in desk/TV stand had no chair, shower had no curtain or door, there was random black electrical tape marking out something on the floor, the flooring was old faded and scratched badly, Expedia and the website for the property said there was a continental breakfast and there was no continental breakfast. I literally searched for a room in a hotel that offered breakfast. I had to drive somewhere else to get breakfast. There was trash all over the property around the buildings and against the fences. When I got to my meeting, the local from Helena said that this hotel is known for all the drug related issues that happen in and around it. There was litterally a shooting there two weeks prior, where a guy drove up to the property and shot his girlfriend.
Self
10/10
Exceptional
11 Jun 2026
Robert
The hotel was nice, the staff were friendly and helpful. Location was great, easy to get a U-Haul in and out of in the dirt lot beside the hotel. Amenities were nice, bed was comfy.
Friends_and_family Family
2/10
Poor
08 Jun 2026
Cole
Rooms were not at all clean, hair, dead bugs, dirty towels. The pool was a disgusting black mass of trash, stagnant water and who knows what else.
Friends_and_family Family
2/10
Poor
07 Jun 2026
Amanda
The old lady at the front desk doesn't know what she is doing. She is rude beyond belief. Instead of taking responsibility for things, she quickly blamed housekeeping, the nightshift clerk, and the morning clerk. I don't need to hear you trash talk your coworkers. The housekeeper tries to hit on everyone, and he also trash talks his coworkers. I do not understand why he told me all about the morning clerks sex life, because that is extremely unprofessional. I don't really understand why the morning clerk is catching the most hell by her coworkers, because she seemed to be the only one who apologized for the condition of things, and offered a way to make it right. I guess the housekeeper thinks making up lies about a woman that is clearly way more successful than he is makes him more desirable and I guess the old lady thinks badmouthing her makes herself look more competent? Sorry, but it doesn't work that way! I found the morning clerk to be knowledgeable, down to earth, and very friendly. However the rest of the staff, minus the night clerk, is terrible. The boss should replace them unless he wants to continue to lose business. My room was pretty dirty. Remote didn't work for the TV. It sounded like everyone parties all the time. Didn't get much sleep. I would consider coming back if several staff members were replaced.
Partner
4/10
Poor
05 Jun 2026
Andrew
Pretty run down place, and I am NOT picky, though cheap.
Water pressure in sink poor, though shower was strong.
I was \"greeted\" by a hair ball, and what looked like dog hair.
Mattress was sad.
Shower curtain only covered about 80% of the space, so water sprayed in toilet and sink when showering.
Door lock was finicky for room 242, though it looked like other rooms were fine.
Rug worn badly.
You get what you pay for.
a conditioning very good
parking fine
Pool not open and filled w garbage
Self
2/10
Poor
04 Jun 2026
Johanne
It was so dirty and disgusting that we had to leave.
Partner
2/10
Poor
01 Jun 2026
Linda
We did not stay at this hotel. The clerk was so nice that we hated to cancel after checking in (but before moving in). However ... The property is in a location we weren't comfortable parking our car. The exterior of the building and the parking lot need lots of attention -- not overly dirty, just really battered looking. We did arrive before check-in time, and the one available room was clean but had a huge dip in the floor. The cleaner was working on the room next door while blaring rap music. On the way to the room we got to look behind the building, and there seemed to be a bit of a homeless encampment there. The final straw was that the one window in the room was in the covered alleyway between the buildings, so no sunlight and no privacy. Since we planned to stay 3 nights, we knew we had to walk away, something we have never done before. The hotel management seemed to take it in stride and, to their credit, they did not charge a penalty for late \"cancellation.\"
Partner
2/10
Poor
27 May 2026
Alix
The desk was friendly and accommodating. Unfortunately, the room needed repairs, and the toilet had a broken handle
Self
2/10
Poor
22 May 2026
Calvin S
The room was disgusting. It was apparent that the bedding had not been washed or changed as we found lots of hair as well as what appeared to be feces on the sheet. One pillow didn’t have a pillow case. The pillows were not comfortable at all. The bathroom needs some repair. After a long day of traveling, we were very disappointed.
Partner
8/10
Excellent
20 May 2026
Peggy
Ok
2/10
Poor
19 May 2026
Jodee
When I booked, the property had a pool. It was empty. There was supposed to be a continental breakfast, which there was not. He heater did not work in our room and we froze. The light bulb in main bathroom area was burnt out. There was no hangers in closet to hang our clothes. There was no coffee pot. The carpet was very dirty and not vacuumed. We were very disappointed in this location and would not stay again.
Family_with_children
2/10
Poor
17 May 2026
Michaela
My daughter's property was destroyed by a toilet leak her belongings, which contained human waste, were thrown out by the staff
Self
2/10
Poor
16 May 2026
Lindsey
Staff was very friendly,but rooms was disgusting. Carpet in the room was disgusting and property needs cleaning up there. Will not stay their again.
Partner
2/10
Poor
12 May 2026
Denise
When I first walked into the room there was strong chemical order. The room it self is very small. You hardly have space to walk in. About 10 inches between the 2 beds. There was a tv but no remote. No bar soap. Walls are paper thin. I heard everything going on in the next room. I definitely will not stay there again.
2/10
Poor
12 May 2026
Christopher
Property rough. No clean rooms available due to lack of cleaning staff, line at front desk at 4pm, gal didn't know when rooms might be able to be ready. Felt badly for her, not her fault. I left.
4/10
Poor
12 May 2026
Rachel
Dirty, minimal staff
Friends_and_family Family
2/10
Poor
10 May 2026
Sharon
Check in time was at 3 and everyone was being turned away from their reserved rooms bc they were still not cleaned. After waiting three hours, they gave me a different room. Staff was kind but this is hands down the worst and loudest hotel I have ever stayed at. When we went to our room the walkways were \"clean\" but by morning there was puke in two places on the upper level. I suppose for the price it was manageable but definitely a dive.
Friends_and_family Family
2/10
Poor
27 Apr 2026
Gary
Room was very dirty. Mouse droppings and bugs
Self
4/10
Poor
23 Apr 2026
Erik
The TV did not work, and no effort was made to get it working. Guests in adjacent room were loud and racous. Their TV was on the entire night, making it hard for us to sleep
Partner
4/10
Poor
21 Apr 2026
Deborah
Room was disgusting!!! The moment you walk in the chemical, dog, and cigarette smell is overwhelming!!! Dog hair in the bed holes in walls and floor was soft in places felt like I was going to fall through it! Noisy all night dogs barking and people fighting outside! Outside was absolutely atrocious!!! Garbage everywhere!!! I would sleep in a dark alley before I would stay here again!
Partner
10/10
Exceptional
11 Apr 2026
Shawn
The front desk receptionist was more than helpful many different times
Friends_and_family Friends
10/10
Exceptional
03 Apr 2026
Gerald
Very nice staff . Nice and roomy and quiet. Plenty of parking space.
10/10
Exceptional
02 Apr 2026
Gerald
Very nice and quiet .
Self
2/10
Poor
14 Mar 2026
Delayne or Dave
Place was terrible. Should be condemned!
Partner
4/10
Poor
04 Mar 2026
Lynne
The pillows were terrible, the sheets had holes and stains. The floors were stained carpets with tears in the bathroom linoleum. There was a weakness in spots on the floor boards. You could see light through the door seal. We were glad we only had to stay one night.
4/10
Poor
07 Feb 2026
kaylabeth
The room stunk like stale cigarettes and chlorine. In the front desk guy was a crab. On The plus side there was a TV but boogers all over the wall and the bed was pretty comfortable But stunk like cigarettes
Leisure Family
2/10
Poor
03 Feb 2026
Pauline
The desk attendant was rude. This was a prepaid reservation by me for a Julian McNees for 1 week!!!
He checked in and was woken up early the next day and told to get out he only had 1 night reserved.
With a broken arm and hand he did!!! Slept in his car until we found out days later and contacted Hotels.com who then contacted the hotel who denied it!!! WANT MY FULL REFUND IMEDIATELY!!!!
Please follow up on this I was told you had expedited this issue and have heard nothing!!!!
Business
2/10
Poor
26 Jan 2026
Corey
Tried to check in at 3 no one was there ended up making 4 different trips before finally checking in at 6 pm. Tv did not work and room bedding was not clean
Business Partner
6/10
Pleasant
19 Jan 2026
Dana
TV doesn’t work but otherwise good for the price.
Self
2/10
Poor
17 Jan 2026
Elizabeth
Did not stay. Rooms were broken doors. No Tv that worked. Kid at desk said hotel management won’t do a thing. Stay clear. I received a refund due to the horrible conditions This should be closed down
Leisure Partner
10/10
Exceptional
01 Jan 2026
Michael
Clean and allsome
4/10
Poor
06 Dec 2025
Yolanda
Floor was dirty, bed had crumbs in it.
8/10
Excellent
15 Nov 2025
Ted
It was clean an quiet. Check in eas quick and easy
Leisure Self
2/10
Poor
10 Nov 2025
Christian
The room was filthy, and there was no television. The Front Desk agent told me that a tech was coming to repair the television. I spoke with four other people staying at this hotel and they did not have TV for over a week. I don’t like being lied to. They should close the doors and or burn it down.
Business
2/10
Poor
07 Nov 2025
Dennis
When we checked in we had two rooms reserved. One of the rooms did not have a TV. One room had a TV, but the remote didn't work. We decided to get another room to take the place of the room that had no TV. They did this for us, and the lady at the front desk was working hard. So we go to the replacement room and the door is already open. We tried to lock it and it would not lock, and the bolt lock didn't work. So, back to square one. I went back to the front desk. This time they game us two more different rooms. When entering one, the TV, nor the remote worked, and in the other the remote only had one battery and the TV would not turn on. It was a nightmare. We didn't stay, checked out and left.
Leisure
2/10
Poor
07 Nov 2025
Dennis
Yes the rooms needed many repairs. No TV set or flat screen. The room with a TV didn't work, nor did the remote. We were moved to another room. The door was already open and the dead bolt lock didn't work, because it look like someone tried to break in. We were then given two more rooms. TV's did work. Remotes didn't work. Batteries missing. Rooms smelled like cigarettes.
Leisure
10/10
Exceptional
06 Nov 2025
Joe
Clean room!! Mary the girl at the front desk is knowledgeable and very friendly willing to go above and beyond. We definitely will be booking at this hotel again for that reason.
Business_and_leisure
2/10
Poor
15 Oct 2025
John
Worst place ivw ever stayed,room had a broken door they wouldnt refund me or change rooms shower wawls electrical taped and leaking. .. recommend staying away from this hotel
4/10
Poor
04 Oct 2025
Lisa
Many of the doors did not have the complete number on them. Very dirty outside. Unsightly furniture outside door of motel. Lots of trash around the parking lot. Shower and bed were great. No coffee maker or ice bucket. No freezer in refrigerator. Many of the trash containers around the property were overflowing. Remote didn't have any batteries and the office didn't either, so I had to go buy some. The toilet got plugged up easily. There was no plunger available so we had to get our own.
Leisure Self
6/10
Pleasant
01 Oct 2025
Kareena
The beds were mismatched. Sheets were very rough and piling up. My skin felt terrible and I couldnt sleep. There were what looked like blood stains on the box spring and the box spring and mattress was torn in places.
The Staff seemed friendly though.
Leisure Partner
2/10
Poor
28 Sep 2025
Hannah
I booked a non-smoking room, but there were cigarette butts on the floor. The room was dirty, with stained sheets, hair on the bedding, and dirt everywhere. There were cockroaches, no working AC, and the main light made a terrible noise. The hotel clearly needs to improve cleanliness and maintenance—would not stay here again.
4/10
Poor
27 Sep 2025
Jason

Spend the extra $ on another hotel!

Your website advertises a continental breakfast but there was none. The towels and beds were not clean, the linens didn’t look like they had been changed between guests and the towels had hair on them. The deadbolt latch also didn’t work. This hotel is sketchy at best. Spend a few extra $ and stay somewhere nicer.
Friends_and_family Friends
2/10
Poor
24 Sep 2025
Charles
Charged me extra for breakfast and they do not even have it.
Business_and_leisure Self
10/10
Exceptional
24 Sep 2025
jimmy
Breakfast could be given in morning security at nigt maybe
Business
4/10
Poor
15 Sep 2025
Carol
No tv remote mgr didn't have one Most of the lights went out in the room bathroom and overheard lights.Carpet was very dirty and stained. Reserved room b/ c of prices and the pet policy but its clearly a worn out Motel 6.The beds were clean and smelled very fresh.
Leisure Family
4/10
Poor
14 Sep 2025
Daniel

Disappointed business traveler

Carpet stains, smoke smell and noise. I did not like this hotel and will never stay there again.
Business
6/10
Pleasant
13 Sep 2025
DEBORAH
Its a maze to get to tue hotel. Not much parking for the number of rooms. Sketchy area and people in the parking lot. Rooms are outdated and walls are mared. Beddijg is old and stained. If I could have cancelled before checking in and seeing the room even, I would have.
Leisure Partner
2/10
Poor
13 Sep 2025
Joyce
1st room they gave us toilet overflowed on first flush. Feces everywhere
Gave us another room....bathroom sink did not work.....would not open to drain. Had to hand wash and spit toothpaste in shower.
Took shower in AM and towel rack fell off.
Very shady crowds around. Worst motel ever
Leisure Partner
2/10
Poor
06 Sep 2025
Elzbieta
The place is a dump! 1 light working, sheets dirty, microwave absolutely filthy. I’m lost for words
Leisure
6/10
Pleasant
31 Aug 2025
Tina

Nope never again.

We asked for our rooms tk be close together, that did not happen. Looked like our bed had already been slept in and remade. Will not come back. The curtains where burned in one corner and the room had a weired smell.
Partner
2/10
Poor
30 Aug 2025
ashlin
The only good thing about the stay was the staff. The sheets had smell , no locks on the door and terrible room. Wont recommend
Leisure Partner
6/10
Pleasant
30 Aug 2025
Tim
Floors dirty doors dirty ac stopped working at night
Leisure Partner
10/10
Exceptional
27 Aug 2025
Christopher
Very polite and professional staff room was very clean. Great location
10/10
Exceptional
18 Aug 2025
James Michael
Didn’t need any of the panties just appreciated a place to lay down and have a good rest and that’s what I got
6/10
Pleasant
18 Aug 2025
Verified traveler
Okay for one night.
Partner
6/10
Pleasant
17 Aug 2025
Janice
There is garbage in the parking lot and people sitting outside talking everywhere.

Location & surroundings

Americas Best Value Inn And Suites Helena
800 N Oregon Street, Helena, United States

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Americas Best Value Inn And Suites Helena

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