Name: La Quinta Inn Suites By Wyndham Helena
Address: 701 Washington St, Helena, 59601, US

2/10

Poor

24 Jul 2026

Sarah

The front desk and kitchen staff were all very nice. The lobby was clean and our room was clean. My bathroom was in rough shape. The ceiling had black mold on it. You can see where it had previously been painted over.
We chose this hotel because it advertises a heated outdoor pool. It was a large 3ft deep hot tub. It was 90 degrees out. We were not able to swim because it was so hot. Management would not refund our stay so that we could find a hotel with an actual pool. I would not reccomend this hotel.

6/10

Pleasant

23 Jul 2026

Mary

Room was mostly clean but bathroom was quickly done. Other than that hotel was clean & staff was great.
The price of the hotel was high for the quality & the location although convenient, is close to some questionable activity.

6/10

Pleasant

23 Jul 2026

Kathleen

The furniture in our room was filthy and worn.

8/10

Excellent

22 Jul 2026

Richard

The breakfast was very nice and the rooms were clean

6/10

Pleasant

21 Jul 2026

Robert

Room small; towels clear across room from shower. Shower curtain hung too high so water ran on the floor.

Family

6/10

Pleasant

20 Jul 2026

Samantha

Staff was great, the walls are very thin. Great place to stay if you have a U-Haul or trailer that needs parking.

Family_with_children

6/10

Pleasant

19 Jul 2026

Doug

Nice place. Very clean and quiet

Partner

8/10

Excellent

19 Jul 2026

Samantha

The room was really spacious and clean.

Family_with_children

2/10

Poor

18 Jul 2026

Kathryn

Broken, sharp flooring between bathroom and bedroom. Burnt out light in entry. Back.door of property doesn't require a key card. It's open to anyone who cares to enter the hotel.

Stay here at your own peril. Wish I would have been warned.

4/10

Poor

18 Jul 2026

Jordan

Very run down. Awful smell in the room.

Self

6/10

Pleasant

18 Jul 2026

Steve

Dirty furniture in the room.

Partner

2/10

Poor

15 Jul 2026

Colin

Room 212 smelled like sweat and body odor. Pool was 90+ degrees so provides no relief on a hot day. We were staying for 3 night. We tried to get our room turned down and we're told they only clean the rooms a couple times a week and would have to wait until the next day. Specially asked next morning when we left to have the room turned down and new towels. We left at 8am and returned at 4pm. The room had not been touched. Then they wanted us to wait by the pool for 30min so they could clean the room. We were trying to shower and get ready for dinner. Had to demand another room which they did provide. I would avoid this place. Save yourself some headache and book somewhere else. Only nice thing about place were the breakfast staff in the morning

Friends_and_family Family

8/10

Excellent

14 Jul 2026

Scott

Hotel was just what you expect when you stay at a La Quinta, nothing fancy but perfectly adequate. One thing to note - the outdoor pool is much more of an big hot tub than a typical \"heated pool\". It is legitimately hot tub temperature. Worked out great in the evenings but a little too warm for mid-day summer swimming.

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Dennis

The breakfast were great. Had issue with toilet that didn’t get resolved while we were there

Family_with_children

4/10

Poor

12 Jul 2026

April

Outdoor pool was a hot tub not a pool. The whole hotel is in desperate need of an update.

Family_with_children

4/10

Poor

12 Jul 2026

Robert

Very outdated property. Breakfast below average.

Self

8/10

Excellent

12 Jul 2026

Samuel

Good place for thr price. Have stayed there a few times. No complaints

Friends_and_family Family

4/10

Poor

08 Jul 2026

Mindy

The person at check in was on their person phone on a call with their friend on speaker phone. Upon getting to our room.it smelled like smoke, despite being a no smoking hotel. I tried to reply to the text after check in asking if we need anything and never got an answer or the blanket and towel I asked for. I brought my own pillow from home with a non white pillow case and realized hours after driving away that I forgot it. I phoned and asked the same night of checkout if they had it and they didn't. I tried again another day in the morning since the person at checkout was great, and still nothing. I'm not sure how something that obviously didn't belong disappeared but it was the cherry on top of a not so great stay.

Friends_and_family Family

6/10

Pleasant

07 Jul 2026

Patricia

The room wasn’t very clean. The floor was sticky in between the beds. The bathroom sink had stuff stuck to it. The pool was tiny and not overly clean. Very outdated building. Could use a good cleaning and some updating.

Friends

6/10

Pleasant

05 Jul 2026

Shawni

The hotel was adequate, and the price was affordable; however, it felt very poorly maintained. There was a hazardous situation near the bathroom: what I assume were metal staples protruding in 3 spots from the floor, separating the carpet from the bathroom flooring. This was an issue as there were children in the hotel; I ended up keeping a towel over that area at all times.

The security latch was completely broken, which was disappointing, as I typically use it at night when traveling.

Friends_and_family Family

8/10

Excellent

03 Jul 2026

Colin

The staff was very nice and accommodating

Family_with_children

6/10

Pleasant

02 Jul 2026

amanda

Breakfast area guy did a fantastic job, rooms are old , seating is sparse, just needs an update, and replace the bible that was gross ! Pool wasn’t much of a pool…

Friends

10/10

Exceptional

01 Jul 2026

Jia

We enjoyed our stay. Beds are comfortable and rooms are clean. Thanks for having us!

Family_with_children

8/10

Excellent

30 Jun 2026

Susanne

The room was clean but a little outdated. Some bigger scratches here and there.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Robbi

The hotel is older but nice. The breakfast was great. Good tasting coffee! The staff were so nice and accomadating to us as we were staying here due to car problems.

Friends_and_family Family

2/10

Poor

29 Jun 2026

Gary A

This place is a dump! Was treated indifferently when we arrived, building on the inside was old , like back in the 50's. `You could imagine $10 street walkers working there. The food was okay, except they ran out of forks. None, couldn't find any. I swear I think the girl on duty was going to wash old ones out of the trash, but decided against it. The only person who was nice and knew how to treat their customers was working the food area. Trust me when I say I will never stay at a La Quinta again and I suggest you don't stay in Helena, Mt.s La Quinta.

Partner

2/10

Poor

29 Jun 2026

Rodney

Hall floors were disgusting…paper, dog hair,and dirt everywhere in the rooms floors were dirty,bathtub had hair in it. Paint peeling off walls….bad smell in the lobby and hallway. Person who checked us in said breakfast was at 6:00 got down ther in morning it didn’t start till 7 we had to get on the road by then. Guy that checked me out was wearing a hoodie up over his head and just grunted your good as I left. I have stayed at many La Quintas that were great.but this was the most disgusting one I’ve ever stayed at. Was talking to another guest in the hall and he said the same. Very poor

Family_with_children

8/10

Excellent

28 Jun 2026

Murray

Enjoyed the breakfast. Good selection and always refilled

Partner

4/10

Poor

28 Jun 2026

Pauline

Staff very friendly, breakfast was good. Room smelled like dog urine, shades were broken so couldn’t open window to let light into the otherwise dark room. Couch was dirty. Overall we were most disappointed in the smell.

Partner

8/10

Excellent

28 Jun 2026

Richard

A typical La Quinta

Comfy room, hot breakfast and friendly staff

Thanks for the overnight accommodations.

2/10

Poor

28 Jun 2026

Kristina

Sorry sheets left sitting on made bed and tooth paste squeezed out on the bathroom counter. Raw bacon and the breakfast area is not set up in a manner that flows

Family_with_children

6/10

Pleasant

27 Jun 2026

Brian

Room was clean enough, except for pizza boxes and some other garbage left in the closet from who knows when. Door lock was broken off, dead flies rolled up in the sun shades. Not enough to complain about while there but speaks to the effort put in to the place.

Front desk staff was great.

Self

2/10

Poor

26 Jun 2026

Cindy

No bedbugs. Breakfast was okay. The man who manned the breakfast did a great job. Our rooms were vastly overpriced. Our room had a hole in the wall, the fridgerator was very noisy and the toilet ran all night unless you got up and played with the insides. Light shone in both windows, the shades were not helpful at all. The bed was uncomfortable as well. Very disappointed in the appearance of the hotel and our stay their. Expedia lied to us about the price of my rooms. Will it be back

Family

8/10

Excellent

25 Jun 2026

Elisabeth

This was a great place for a quick two-day stay. You can tell the hotel is a little older, but it is in good condition. The bed was comfy, but I didn't realize how close you are to the freeway. Great budget option.

Family

10/10

Exceptional

20 Jun 2026

Travis

Breakfast was excellent and room was comfy

Partner

4/10

Poor

17 Jun 2026

Anshumali

The rooms were very dirty. Floors were so sticky that you can’t keep your bare foot. Towels were not clean. Bathroom tub was also not clean

Family_with_children

10/10

Exceptional

15 Jun 2026

Sandra

Nice, quiet location. The front entrance was under construction, but the hotel was accommodating and clean.

2/10

Poor

15 Jun 2026

Lisa

The hotel is very dated, was not well maintained or clean. Broken tiles, broken furniture, dirty bathroom, very sparse breakfast. Would definitely not recommend.

Partner

4/10

Poor

14 Jun 2026

Aimee

We ended up in a pet room that smelled very strongly of animals and urine. We don’t have pets. The rooms weren’t dirty but they were run down with lots of damage and stains

Friends_and_family Family

8/10

Excellent

13 Jun 2026

John

No

Friends

10/10

Exceptional

10 Jun 2026

Janet

The room was very clean. The bed comfortable. The bathroom clean. The room was “roomy”.

Self

2/10

Poor

09 Jun 2026

Jacqueline

PROS: Convenient location (but noisy at times). Check-in was quick. Lighted parking lot.

CONS: There are many to list but the main thing is that I left an item in the room and I contacted the front office staff about it the day I checked out. The next morning someone called me and said they found it and would send it to me. However, what they sent me was NOT mine. I called back and the front desk woman in the mornings said the Manager was too busy, then in a meeting, then unavailable, then no time to talk with me, then cleaning rooms, etc. Never was ever contacted by the Manager. The front desk woman then said \"we don't have your item, someone from the room that next night probably stole it.\" Then the woman told Wyndham Hotels Customer Care Department lies and kept changing her story.

BOTTOM LINE....I will NEVER stay here because I had property stolen, the Manager NEVER CONTACTED me about it and the desk clerk lied to me and Wyndham in the investigation. I would NEVER trust this place again.

Luckily, as customers we have a choice in where we spend our money....and I will seek out from now on in my travels hotels that are NOT a part of Wyndham due to this experience. An item that they could have offered to replace at a cost of $50.00 (which I provided to Wyndham Corporate the receipt showing the cost of the item when I purchased it) now will cost them thousands over my lifetime due to my NEVER staying with their hotel chains again.

Partner

6/10

Pleasant

08 Jun 2026

donald

Room floor was very dirty. Room shade was inoperable. Bedding and bathroom appeared to be clean. Good breakfast.

Self

10/10

Exceptional

08 Jun 2026

Evelyn

Clean bathroom and good breakfast

8/10

Excellent

08 Jun 2026

Rita

The pictures on line deceiving. If you want a king room with couch, specify (king delux). Otherwise only 2 desk like chairs. King bed was comfortable. Bathroom clean.

Partner

10/10

Exceptional

08 Jun 2026

Randa

We got in late and or room was ready for when we go there. The breakfast was good and same with the wifi and beds.

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Carrie

Breakfast was pretty good but rooms need updating and paint

Partner

6/10

Pleasant

06 Jun 2026

Jay

Smoke detector in our room had a plastic bag over it. Front door to hotel was out of order. A large, white stain on the carpet in our room. In desperate need of updating. Lights on outside of elevator didnt work, so we weren't sure if it was working or not, turns out was.

Family

8/10

Excellent

05 Jun 2026

Katherine

This is a good place to stay. It needs some maintenance but is not bad. Overall staff and everyone were good. There were a lot of utility contractors staying one night and they were loud late, and early, and ate all the food and drank all the coffee. I know that's not the hotel's fault, but big groups of contractors should be managed differently than guests just wanting to get a cup of coffee.

10/10

Exceptional

05 Jun 2026

Mary

Enjoyed my stay

Partner

4/10

Poor

04 Jun 2026

Brad

The room was hotel are in need of a complete restoration. Our room was old looking, it did not have any blinds to block out the street lights at night, all it had was a white see through curtain so it was very light as though it were daytime. The ac unit didn’t work when we got there and I had to get help. The guy helping me asked if I’d reset the unit which I didn’t know how to do, he ended up on his hands and knees under the desk and got it to reset. Then acted like I a 63 year old could have done that myself. We have used this chain in the past and have had good experiences so that’s why we booked it, big mistake in Helena.

Partner

2/10

Poor

03 Jun 2026

Mark

Staff were accommodating. We spent three nights; only got towels when we went to the desk to ask for them; we were told that the room would be cleaned Tuesday morning but it was not. La Quinta is not the quality it used to be. Too bad!

Family

10/10

Exceptional

03 Jun 2026

Raymond K

Room was great and breakfast was wonderful !

Friends

10/10

Exceptional

03 Jun 2026

Laura

We enjoyed the hotel and all the amenities. Dr

Friends

6/10

Pleasant

02 Jun 2026

Shendel

It had a smell on the room, and the hotel was not well maintained.

Family_with_children

8/10

Excellent

02 Jun 2026

Donna

Good for our overnight stay

Partner

8/10

Excellent

31 May 2026

Curtis A.

It was an excellent place to stay..

Family

10/10

Exceptional

30 May 2026

Patricia

Good hotel for the price, with a decent breakfast. Quiet room and good bed.

Self

4/10

Poor

28 May 2026

David

Bathtub did not drain while taking a shower. Had to rinse my feet off after I got out of the shower the dirty chair next to the bed not very impressed won't be back.

Self

10/10

Exceptional

28 May 2026

Dan

Clean room

Partner

6/10

Pleasant

21 May 2026

Courtney

Room wasn’t the cleanest, some small paper pieces around the room and a left behind charger from the previous person staying in the room. Fine for a cheaper option but not great.

Self

2/10

Poor

20 May 2026

Steven

Rooms with no carpet are very in welcoming and cold and the basic cable … generally a crappy Wyndham property. I will try not to stay in Wyndham property in the future

Self

10/10

Exceptional

17 May 2026

Ernest

Ok

6/10

Pleasant

13 May 2026

John

Property is in a rundown area with homeless people and low life's around.

Partner

6/10

Pleasant

11 May 2026

Jocelyn

The room was clean and somewhat updated, the bathroom definitely could use some updating. The pool was small, but warm. The breakfast was terrible. It was very small, only one waffle maker, so it took forever. The fruit was not fresh and there wasn't much to choose from. I don't think I will be staying there in the future and would not recommend.

Family

2/10

Poor

10 May 2026

Tammie

The room was filthy and had not been cleaned. My kids ended up going back to my daughter’s dorm to sleep as the room was disgusting. I ended up staying only one night and driving back home instead of staying the second night. Would definitely never stay here again.

Friends_and_family Family

6/10

Pleasant

10 May 2026

Aundrea

The room was ok. It was a little dated but for the price it worked.

Partner

8/10

Excellent

08 May 2026

Ted

Was a nice stay. On 3rd floor so no one stomping around above me. Laundry area was quiet an easy.

Self

6/10

Pleasant

05 May 2026

emily

convenient location

Self

8/10

Excellent

01 May 2026

Terri

The staff was amazing. The fact that the outdoor pool was heated was a big surprise. The room was clean and the breakfast was good.

The window treatments need replaced. Wasn’t able to open the windows and there are two sets of curtains that are in rough shape.

Self

8/10

Excellent

26 Apr 2026

Ricki

Clean room, nice pool

10/10

Exceptional

25 Apr 2026

Brian

great stay

Friends_and_family Family

2/10

Poor

22 Apr 2026

Jonathan

Didn’t have hot water nor shampoo or any soap

Self

2/10

Poor

22 Apr 2026

Cindy

Breakfast was terrible-the hot food trays were empty and there was no staff present. The room was uncomfortable-very loud highway noise, there wasn’t any hot water or regular coffee. The heating and cooling system wasn’t working and only blew cold air.

4/10

Poor

22 Apr 2026

Kenneth

This is an older, outdated facility that does NOT measure up to normal LaQuinta standards. Automatic front entry doors were broken forcing a detour through a regular side door which isn’t a big problem but should have been a clue for what was to come. Common areas & elevator are dark, dingy and poorly maintained. The guest room was ok except windoq blinds were also broken making it difficult to open & close. Beds were comfortable (thankfully) and mostly clean. Biggest issue was NO HOT WATER in the morning. took a cold shower at 7 am. When I addressed this with the girl at the front desk she offered sympathy but little else. Said she would notify the maintenance guy (no help to me). She said since we paid online through a 3rd party, Hotels.com she was unable to offer any compensation to us. Pretty much a “sucks to be you” response. Lessons learned…

Friends_and_family Family

6/10

Pleasant

19 Apr 2026

Amy

Staff was very friendly and helpful, but the hotel is in need of a remodel. The furniture was stained in the room, the blinds were some odd combo from the the 1950’s, and the fan/ac for the unit was shoved under a huge wall length desk n the room. It was just weird.

Pet

4/10

Poor

18 Apr 2026

Merisa

Very noisy but the property was clean and people were nice. Very noisy all around us

Friends

2/10

Poor

17 Apr 2026

Robert

The front door was broken. The elevator was broken. There were stains on the sheets. It was disgusting 0 out of 10

6/10

Pleasant

17 Apr 2026

Donna

Staff were warm and welcoming. Room was great and well appointed. Bed was comfortable.

On the down side, the elevator not working when we were ready to leave in the morning was a huge problem. I use a walker, so you can imagine how difficult it was to manoeuvre down a flight of stairs.

Partner

6/10

Pleasant

16 Apr 2026

Doris

Strong air freshner smell that would not go away even after opening window.

Pet

4/10

Poor

15 Apr 2026

Amir

Restaurant wasn’t clean heater doesn’t work
Also, they said for the breakfast start at 6 to 930 but they take off the breakfast exactly at 8:25 when you want to take something the woman who is working over there, and take that off from your hand. I was asking her is until 930. She said it’s at 8:30 but even on the website at 9:30.
Also, the room was really noisy and the person who is working over there wasn’t respectful to the customer
No recommended on that city

6/10

Pleasant

14 Apr 2026

Adam

It was ok 👍

Friends

4/10

Poor

14 Apr 2026

Shonna

This was a last min discission to stay here and not a good one

Friends

10/10

Exceptional

14 Apr 2026

Douglas

Everything was great.

Friends

6/10

Pleasant

13 Apr 2026

Bernard

Place is a bit dated, entry door not working, very little staff interaction

8/10

Excellent

12 Apr 2026

rebecca

Gym was adequate, staff were great, location and parking were great. Nothing fancy.

Partner

8/10

Excellent

12 Apr 2026

Kerry

The room was fine. It was clean. The refrigerator was loud. I had to turn it off to get to sleep.
The breakfast was not great looking. I didn’t eat it either day.

10/10

Exceptional

12 Apr 2026

Tim

Disappointed in the breakfast….

Partner

10/10

Exceptional

12 Apr 2026

Carla

Breakfast was good. Had hot food also cereal available. Rooms are good sized and clean. Staff was very friendly, helpful. The seating area around the outdoor pool was great. I will be honest pool was a little on the small size but was excellent for the kids. La Quinta was in an excellent location near restaurants and stores.

Friends_and_family Family

8/10

Excellent

11 Apr 2026

Kevin

Breakfast was pretty good, room was clean

8/10

Excellent

11 Apr 2026

Darren

Second time staying here, good for one or two nights.

Partner

10/10

Exceptional

09 Apr 2026

Lesley

This is an older property but the staff work hard. Front desk staff and manager were lovely. Breakfast variety was standard but the Nestle coffee machine was the chef’s kiss. The beds were super comfortable, pillows were high quality and the water pressure was great. The hallways were quiet and the gym was very well-stocked with fitness equipment.The staff were kind and caring as well!! We’d stay here again!

Partner

10/10

Exceptional

08 Apr 2026

Morris

Very clean and tidy property with excellent staff and an excellent breakfast will return again!

6/10

Pleasant

04 Apr 2026

dale

Room was clean and spacious. Outdoor pool was a pleasant surprise as it was heated like a hot tub. Breakfast was not up to La Quinta standard. Staff had no work standard to keep breakfast stocked and hot

Partner

4/10

Poor

04 Apr 2026

Rick

We checked in for one night around dinner time and hoped to catch a hockey game on TV. When we got into the room it was hot. The thermostat was set to 78 F and even with the window wide open and the outdoor temp hovering around zero the room was stifling. I adjusted the temp and closed the window. That’s when I noticed how filthy they were. I also noticed that the inside slider was missing part of its frame. We unpacked and I tried to find a hockey game on TV got an error message NO SIGNAL. I have a back ground in electronics tech so I tried to figure out why. We were hungry so I told the desk clerk what we discovered and she kindly offered to fix it while we were out. Upon returning I tried the TV again and no change. So I tried called the front desk, but the phone was dead. took the remote back down to the clerk as she indicated earlier that I may have been pressing the wrong button. She simply said she couldn’t do anything but did offer to give us another room. We declined as we were already unpacked and planning to go to bed since it was unlikely that any games would still be playing. Once back in the room I tried closing the roll up blinds, but they too were broken so I had to climb up on a chair to manually pull them down inch by inch. It bugged me that I could solve the signal issue so I turned the set around and the cable was simply stuck in a recessed screw hole. I pulUpon check out I asked on some kind of credit or compensation but I was told that couldn’t be done.

Partner

8/10

Excellent

31 Mar 2026

Kari

Rooms were clean and the staff were very helpful.

10/10

Exceptional

29 Mar 2026

Kevin

We have stayed at this property a couple of times now and find it to be very fair priced with super clean rooms and hallways and exterior. They have a good spot for an exercise room in the basement and always have a hot breakfast.

Family

10/10

Exceptional

29 Mar 2026

Sandra

All was acceptable

Family

8/10

Excellent

29 Mar 2026

Michael

Everything was good. Staff friendly. Room was clean except guest before us left some clothes in dresser drawer,which means drawers are not looked at during cleaning.
The facility advertises for outdoor pool,which was really a large outdoor hit tub with very hot water temperature. This was great for cool nights swimming.
Room was clean.

Family_with_children

10/10

Exceptional

28 Mar 2026

Sarah

Clean and nice hotel