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BED AND BREAKFAST
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DoubleTree by Hilton Helena Downtown
Helena - MT · United States
N Last Chance Gulch, 22View location
8.8/10Excellent533 Reviews
Cleanliness9.2/10 9.2
Service9.2/10 9.2
Comfort9.0/10 9.0
Condition9.0/10 9.0
Location9.4/10 9.4
Neighborhood9.2/10 9.2
Quality9.6/10 9.6
Value7.4/10 7.4
Amenities8.8/10 8.8
See all ratings- Business hotels
- Hotels with charm
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About DoubleTree by Hilton Helena Downtown
The following services and amenities are available, but with **reduced service**: Breakfast, Room Service. Welcome to DoubleTree by Hilton Helena Downtown, a contemporary hotel along the historic walking mall.
Explore this scenic and charming area, just steps from top restaurants, shops, breweries, the Holter Museum of Art, Reeder's Alley and Original Governor's Mansion. Convenience meets comfort in our beautifully renovated hotel.
Grab a warm DoubleTree chocolate chip cookie at check-in and settle into a modern guest room with complimentary WiFi, a 50-inch HDTV, DIRECTV® channels, a mini-fridge and Keurig® coffeemaker. You'll love the views of lush mountainsides and historic downtown.
Join us at Bella Roma restaurant – popular with locals and hotel guests alike – where the executive chef serves authentic Italian cuisine crafted from his upbringing in Rome. Cravings are always covered with drinks and snacks from our Made Market shop, open 24 hours.
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After a day of meetings or sightseeing, relax in the heated indoor pool and hot tub or re-energize in the fitness center. Our downtown Helena hotel also has a 24-hour business center and stylish event space for up to 130 guests.
When you stay at DoubleTree by Hilton Helena Downtown in Helena, you'll be near the airport, within a 10-minute walk of Holter Museum of Art and Original Governor's Mansion. This hotel is 0.3 mi (0.5 km) from Reeder's Alley and 0.3 mi (0.5 km) from Cathedral Church of St. Peter.
Make yourself at home in one of the 72 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Wireless internet access (surcharge) is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Helena? This hotel has 2242 square feet (208 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Popular amenities
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
Anytime
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
You need to know
- Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
-
Minimal age
21
-
Optional fees
- Fee for buffet breakfast: approximately USD 5.00 to 15.00 per person
- Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Holter Museum of Art
0.4 km / 0.3 mi
Original Governor's Mansion
0.5 km / 0.3 mi
Reeder's Alley
0.5 km / 0.3 mi
Cathedral Church of St. Peter
0.6 km / 0.4 mi
Cathedral of St. Helena
0.7 km / 0.4 mi
Mount Helena City Park
0.8 km / 0.5 mi
Helena Civic Center
1 km / 0.6 mi
Cinemark Helena
1.3 km / 0.8 mi
Great Northern Carousel
1.3 km / 0.8 mi
Exploration Works
1.4 km / 0.9 mi
Carroll College
1.4 km / 0.9 mi
Montana State Capitol
1.9 km / 1.2 mi
Montana Historical Society Museum
2.1 km / 1.3 mi
Bill Roberts Golf Course
2.9 km / 1.8 mi
Spring Meadow Lake State Park
4.2 km / 2.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 72
- Number of floors (main building): 6
- Double rooms: 49
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fiExtra charge
- Airport Shuttle
Show 30 more facilities & services
- Room serviceExtra charge
- Laundry service
- LaunderetteExtra charge
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Air conditioning in public areas
- Fireplace
- Hotel safeExtra charge
- Lift accessExtra charge
- Terrace
- NewspapersExtra charge
- Luggage roomExtra charge
- Clothes dryer
- Bar
- Restaurant
- HighchairsExtra charge
- Conference room
- Meeting room
- PrinterExtra charge
- Audio-visual equipment rentalExtra charge
- FaxExtra charge
- Indoor freshwater pool: 1
- CasinoExtra charge
- Non-smoking establishment
- WaterskiingExtra charge
- Jet skiExtra charge
- FitnessExtra charge
- BilliardsExtra charge
- Bowling alleyExtra charge
- SkiingExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
RO
Room Only
Accommodation only. Meals are usually not included.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-5
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Helena Downtown
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-5
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 27 m²DBL.KG-2
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Helena Downtown
DOUBLE KING SIZE BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Helena Downtown
DOUBLE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Helena Downtown
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Helena Downtown
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 27 m²DBL.2Q
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Helena Downtown
DOUBLE TWO QUEEN BEDS
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 27 m²DBL.2Q-1
Room overview
Smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Toiletries
- Desk
- Plug adaptor
- Housekeeping
- Bathroom: 1
- Hairdryer
- TV
Show all 15 amenities
- Fridge
- Tea and coffee making facilities
- Microwave
- Ironing set
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Helena Downtown
DOUBLE TWO QUEEN BEDS
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-1
Room amenities
- Wi-fi
- Toiletries
- Desk
- Plug adaptor
- Housekeeping
- Bathroom: 1
- Hairdryer
- TV
- Fridge
- Tea and coffee making facilities
- Microwave
- Ironing set
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 27 m²DBL.KG-3
Room overview
Smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Toiletries
- Desk
- Plug adaptor
- Housekeeping
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
Show all 15 amenities
- Microwave
- Fridge
- TV
- Hairdryer
- Bathroom: 1
- Ironing set
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Helena Downtown
DOUBLE KING SIZE BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-3
Room amenities
- Wi-fi
- Toiletries
- Desk
- Plug adaptor
- Housekeeping
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Microwave
- Fridge
- TV
- Hairdryer
- Bathroom: 1
- Ironing set
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 27 m²DBL.KG
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Helena Downtown
DOUBLE KING SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Helena Downtown
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Helena Downtown
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 27 m²DBL.KG-4
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Helena Downtown
DOUBLE KING SIZE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-4
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 27 m²DBL.KG-1
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Helena Downtown
DOUBLE KING SIZE BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDoubleTree by Hilton Helena Downtown
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about DoubleTree by Hilton Helena Downtown
100
reviews shown
Thomas
Quiet room
Stephen
The hotel was clean, well maintained and staff were nice. I was given 4 complimentary drinks for party of 2
Michael
Clean Room, Great Restaurant
Virginia
The fresh hot cookies we received at check in was delicious and a great surprise. The staff were pleasant and helpful. Our room was clean and quiet. We could have used more coffee pods there was only two and there was four of us.
Kathryn
Pros: Excellent location. Restaurant staff were wonderful. rooms are quite large and fairly clean.
Con: I called in advance to ask about internet coverage. I had an important 2-hour online engagement at a very early hour. They said that they had \"excellent\" internet and made a note for me to have a room on the 2nd floor closest to the router. When I checked in, the front desk saw the note but said they couldn't honor that because they were full and offered no solutions. I came down to the front desk a few times to ask about options, but they weren't helpful at all. Could I go buy a wifi booster, an ethernet cable? Could they move me for the next night, when the meeting would occur? Nope. I was scrambling to find a coworking space where I could get into at 5:30 AM, and exploring booking another hotel that could assure me strong internet. Finally, a maintenance worker overheard my concern and told me to switch to another network and move my chair closer to the hallway. That worked. My virtual speech went off without a hitch. But, the indifference of the gentleman at the front desk was unacceptable, especially since I had called months prior to ask about this.
Con: I called in advance to ask about internet coverage. I had an important 2-hour online engagement at a very early hour. They said that they had \"excellent\" internet and made a note for me to have a room on the 2nd floor closest to the router. When I checked in, the front desk saw the note but said they couldn't honor that because they were full and offered no solutions. I came down to the front desk a few times to ask about options, but they weren't helpful at all. Could I go buy a wifi booster, an ethernet cable? Could they move me for the next night, when the meeting would occur? Nope. I was scrambling to find a coworking space where I could get into at 5:30 AM, and exploring booking another hotel that could assure me strong internet. Finally, a maintenance worker overheard my concern and told me to switch to another network and move my chair closer to the hallway. That worked. My virtual speech went off without a hitch. But, the indifference of the gentleman at the front desk was unacceptable, especially since I had called months prior to ask about this.
Don
Your employees are amazing. Great people went out of their way to make our stay enjoyable.
Tiffani
Location was perfect
Stacy
Clean room and friendly staff
Wes
Pool room was broken. For the amount of money per night this should not happen without a discount.
Reyna
Clean, and wonderful service!
Christie
Very clean, super nice staff, pool and hot tub were very clean.
Tiffani
Great Staff
Dan
Front desk went above and beyond! Thank you for your help with my reservation.
Shauna
Staff are wonderful and we love the location gym and laundry. We stay here every time we visit family.
Sally
Excellent customer service.
Lukas
Room was run down and dirty. Evening/night staff was not friendly at all. If he doesn’t like his job, he should do something else. Morning staff were excellent. Phone in room was broken. Heating in room very noisy. Location is amazing!
Rachel
Front desk staff is wonderful!
Sandra
Check in was not great. We weren’t greeted, we were not even sure we were in the right place. After much time waiting we were given our room key card. Computers were down. They seemed short staffed.
The room was good and very comfortable. We were disappointed that the hot tub was not working.
The location of the hotel is great!
The room was good and very comfortable. We were disappointed that the hot tub was not working.
The location of the hotel is great!
Ashley
The room was clean. Building seemed a little older but it was upkept and had everything we needed for a quick overnight stay
Linda
Love the location and restaurant
Kathleen
Actually the entry way had 2 pigeons and their bird poop needed to be cleaned up.
Sheri
This is a very nice hotel. Check-in was easy peasy, we each received a warm chocolate cookie. They also have an allergy free cookie option. Our room was clean and spacious, and the king bed was delightful. Would definitely stay again and I highly recommend it.
THOMAS
Nice hotel
Ben
The room was very musty and the internet in the room didn't work.
Jamie
Staff was great and room was clean. Will book with this hotel again in the future.
Mike
Very nice
Brian
Yep
Marlee
Room had some maintenance issues, nothing that was out of control but could use some love.
Janna
Clean, modern, central, walkable. Laundry on site.
William
Keep searching
Shower wouldn't drain. Toilet had to be flushed several times. Pillows hard as a rock. A/C didn't work. This place has been going downhill for some time. The price is not acceptable for the quality of the stay.
Nicole
Good location
The hotel is in a great location in the heart of Helena. The room was spacious and clean but we found the stairwells and pool area to be unkempt. Food crumbs all over the floor and dingy pool water were unappealing.
Marna Marie
It was very nice.
Kristine
Great view from my room!!!
Shawn
I paid for the breakfast through Expedia, the front desk said they didn't have it on their computer. I said it was on my phone I can show you on my phone, but the front desk said I would have to get with Expedia and at that point I was like screw it. I probably will never stay there again.
Theodore
I was surprised and disappointed that the bed linens had an artificial, man-made fragrance. Most hotels use fragrance-free detergents to wash their bed linens and towels.
Gabrielle
This property is amazing for the location if you want authentic downtown Helena. It has some struggles with the maintenance; elevators struggled, doors didn’t close/open, the AC didn’t work properly, and the mini fridge (smart fridge) was a struggle to get to work. Staff were amazing and very helpful!
Simon
Good location and nice sized clean rooms .
Bathroom a little small
Bathroom a little small
Keith
We always stay here when looking for a night in Helena for some exceptional dining. This is set in the middle of some great dining and the hotel is always quiet, clean and the staff are great.
Shauna Marie
Perfect location and great service
M
Everything was wonderful and their cookies are my absolute favorite
Jerri
Great
James
Great property. Close to everything in town. Very helpful front desk. Rooms are clean and everything is in good working order.
Benjamin
Housekeeping went in room when door was clearly marked for no service. Management didn’t seem to care when the issue was brought to their attention. Don’t expect your possessions to be safe from housekeeping even when you clearly communicate for them to stay out of the room.
Renae
Wonderful staff and accommodations
Wonderful hospitality, friendly staff, and great accommodations. Highly recommended for business and family.
John
The staff was extremely friendly and this really made my stay extremely enjoyable. My only suggestion is to improve the wi-fi service to the rooms. Everything else and everyone else on the property was excellent and I will be a repeat customer!
Verified traveler
Very nice and location fir walking downtown is perfect. Bella Roma always so wonderful!!
Benjamin
nice place
Patty
Nice
Amanda
Everything was perfect! Their supervisor Joylynn was amazing and very helpful. Very clean and quiet. We booked our stay to eat at the Ristorante Bella Roma, located in the building! We had an amazing dinner as well. 🌟🌟🌟🌟🌟
JON
This is a first rate hotel. The hot cookie at check in is impressive. The room decor is nice and the room is spacious, but the bathroom fixtures are not up to date —our room had a leaky toilet that kept filling all night and a low pressure shower due to a small faucet leak in the tub.
Lynsey
Not so good. Cooler was broke, hot tub was broken and unable to use, no refrigerator in the room, and no complimentary breakfast for price of the room. Ordered breakfast and was charged $15 for a breakfast sandwich. Overall disappointed in. My stay.
Christina
It was close to everything
Robert
Hood
John
Helena stay
The receptionist at the desk was awesome. Super nice and helpful.
Andrew
Great spot to stay!
Pamalia
Na
Penelope
Another great stay
Another great stay. The personnel at this property never disappoint. On this visit Justin went above and beyond to accommodate my requests upon arrival. Thank you again.
Charles
Excellent place to stay
Bridget
Staff was pleasant and informative. Enjoyed our stay.
Frank
breakfast buffet was not complimentary and the food that should have been hot was cold
Corey
Thank you
Appreciate the friendliness of the staff at check in including the fresh cookies for the kids after a long trip
jeanne
Wonderful experience easy to get around within steps of The walking mall
Justin
Warm cookies and clean rooms 👍
Richard
Great area
John
Very helpful and pleasant staff, top to bottom.
Karen
Nothing was unique
Verified traveler
Restroom shower curtain smelled musty. Pool area closed and no valet and parking lot was closed.
Kellie
The property is located directly on Last Chance Gulch which is a fun place to explore while in Helena. The staff were quite friendly. The biggest drawbacks would be the breakfast option at the hotel, which is expensive, and the rooms are a bit dated.
Karen
The hotel was very nice and in a convenient location close to thee old downtown. Sadly, our car was damaged in the parking lot overnight.
Kristine
Staff was amazing!
Mel
The front desk staff Saturday afternoon/evening was amazing, very friendly and helpful. The morning housekeeping staff was also very friendly. The condition of the room was a little worn down, especially the bathroom fixtures.
Andy
Walkable to most fancy restaurants
Katrina L
The bed was super comfy with lots of nice bedding! It was quiet, the showers could get HOT (by choice), the hot tub was fun and staff were kind
linda
It was noisy, even with earplugs. Very early trash collecting.
christian
Staff at check in was very welcoming and nice, offered us welcome cookies, asked if we need anything else, always checks on us. Warm pool and perfect temp on jaccuzi. Bed is perfect. Great stay! Will update about breakfast tomorrow
Danielle
Ladies at desk were amazing!!
June
THE BEST
What a pleasant surprise.. the hotel was very clean and well kept. The hallway even smelled nice. The front desk gal was wonderful and told us to try a couple great hot spots. Will definitely be staying again next year!
FYI If you are staying in tTownsend, this is a great option for a room! Worth the drive.
FYI If you are staying in tTownsend, this is a great option for a room! Worth the drive.
Chad
Absolutely amazing staff so very helpful.
Clean updated room made for a wonderful stay .
Clean updated room made for a wonderful stay .
Jami
Great stay but hot tub and pool were bring worked on
Kenneth
Hotel lobby and front desk area like an upgraded Motel 6. Maybe not that nice. Told me they were sold out of the room I reserved. Entire place smelled like smoke and elevator very dirty.
Naomi
Nicely re-done rooms
Alan
Outdated
Kent and Karen
We always like to stay at this property when we are in Helena…good rates, lovely rooms with comfortable bedding and a great Italian restaurant next door!!
Verified traveler
Meh
No fresh cookies. The shower was itty bitty with very low shower head. The soap dispensers in the room were completely out of product. The room was just meh
Penelope
My favorite hotel option in Helena
The front desk team at this property always goes above and beyond to accommodate my needs. And the early morning breakfast team never disappoints. Overall a great property that delivers a consistently positive experience.
Tamera
Cozy location!
Verified traveler
Great location and staff. Fabulous restaurant on site.
Juanita
Great location.
Verified traveler
Great option for Gulch visit
Very friendly front desk staff. Great location for our plans to eat at a particular downtown restaurant and visit attractions in the Gulch.
Verified traveler
Great location - walkable!
Great location for checking out downtown/very walkable. Parking easy. Nice hotel staff and very clean.
Verified traveler
The coffe maker wasnt plugged in. There was a hair in the bathtub. Pillows were awful. Heat was on all night and it was uncomfortable. The place was pretty clean, smell was nice. Good check in. Bot worth the price. Location was good.
Gregory
Great Location
Great location, right on the Last Chance Gulch walking mall. Easy access to restaurants and nearby breweries.
Teeraporn
Nice location for our needs
Brad
Renovated property in the heart of Helena with easy access to restaurants, bars, shops, government offices, etc. Friendly and helpful staff.
Mary Ellen
Friendly, professional staff — very welcoming. I’d recommend it to friends!
C. Grae
So worth it. Clean, quiet and right downtown.
Sherry
Great place but not good for breakfast
Everything at this hotel was perfect and the location was superb..
The only problem was the breakfast buffet. The food was cold and the hash Browns were like little pieces of shredded cardboard. Definitely not worth the 13 or $14.
The only problem was the breakfast buffet. The food was cold and the hash Browns were like little pieces of shredded cardboard. Definitely not worth the 13 or $14.
Catherine
Perfectly located for walking around and the staff is very helpful and friendly.
Len
A;; Good
All good.
Sally
Nice property, close to everything
Location & surroundings
DoubleTree by Hilton Helena Downtown
N Last Chance Gulch, 22, Helena, United States
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DoubleTree by Hilton Helena Downtown
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