Name: Delta Hotels by Marriott Helena Colonial
Address: 2301 Colonial Dr, Helena, 59601, US

6/10

Pleasant

18 Jun 2026

Shari

Unfortunately we were disappointed. We have been traveling for over a week and don’t generally stay in an hotel that costs this much, but thought we would treat ourselves. Originally, I called the hotel’s direct reservation line to book a room. Agent told me there was only one room available and it would be $400. I had looked on Expedia and saw the same room for $300. I told the agent that and she rudely said that on-line sites are not updated and proceeded to try to get me to book. I told her I would find a different hotel. Went to Expedia and booked my room.
Now for the real issues. Hot tub was not working which is one of the amenities we really wanted to use. The toilet paper was like sandpaper. Expensive hotels should have nice toilet paper. The lounge was very, very nice and the bartender was wonderful. The food was delicious, best part of the stay. I would not recommend paying the money for this “high end” motel, only to get low end service.

Family

8/10

Excellent

03 Jun 2026

Tammy

*

10/10

Exceptional

20 May 2026

Jose

My family has stayed in this hotel every time we come to Helena. The staff are amazing. The location is great for food and shopping. The rooms are fairly large. And the amenities (pool, fitness room, laundry facilities) are better than most every other hotel I’ve stayed in across the nation.

Pet

2/10

Poor

19 May 2026

Peggy

The room had open saftey pin and plastic on the floor, the bed frame had toe nail clipping on it, I pulled back the sheet and found a glob of hair!! I took pictures of everything. One pillow case was questionable. In all my years, I've never more disappointed!!!The manager was complacent!!!

Self

10/10

Exceptional

18 May 2026

Maria

Clean toom

Partner

4/10

Poor

18 May 2026

Alexis

Front desk staff were very unfriendly. Conference amenities were nice, catering was very mediocre; the hotel layout, location, and amenities are less than impressive. Bar was nice, during the very limited open hours.

Business Friends

10/10

Exceptional

12 May 2026

Michael

It was very nice.

Family_with_children

8/10

Excellent

10 May 2026

MARC

Well kept and quiet

2/10

Poor

25 Apr 2026

Clifford

customer service needs help! The rooms listed are not the rooms you get….. beware!

Family_with_children

10/10

Exceptional

25 Apr 2026

Angela

Staff were super, hotel was lovely. Highly recommended.

Partner

8/10

Excellent

23 Apr 2026

Jessica

Check in person was very difficult to understand. Rooms were nothing special. Fire place was a nice touch.

Family_with_children

8/10

Excellent

20 Apr 2026

Amos

Good

Family_with_children

8/10

Excellent

04 Apr 2026

Caren

Restaurant was understaffed in the weekend

10/10

Exceptional

30 Mar 2026

Aldalee

The staff were very nice & helpful. We had a king size room & then a family member put the wrong date on her reservation, so the gal at the front desk moved us to a double room!! So wonderful!!
The refrigerator didn’t work, but that was ok we used ice!

Family

10/10

Exceptional

27 Mar 2026

Lawrence

Yes

Friends_and_family Family

2/10

Poor

22 Mar 2026

Erin

I have 5 kids 4 of which are in travel sports, my husband travels for work, we both are also world travelers and I have never had anything stolen from my suitcase until now. The crazy thing is something told me in my head to take pictures of my suitcase’s belongings and I pushed it to the side, I’ve should have went with my gut! We were gone most of the day for a volleyball tournament, during that time my $200 Veja shoes were stolen from underneath my laundry bag. The housekeeper says she didn’t do it which honestly I believe her but she also had two other girls with her. Either housekeeping or maintenance stole my shoes! I got very bad vibes checking in and again should’ve went with my gut! Do yourself a favor and do not stay here and if you do lock up your stuff! Staff is not friendly either, there’s much better hotels in Helena!

Family_with_children

10/10

Exceptional

22 Mar 2026

Kristie

People were eating and having a birthday party in the pool area, even after a notice said no food or drinks in pool area, no exceptions.

Friends_and_family Family

8/10

Excellent

14 Mar 2026

Katherine

It was a beautiful venue. Has no available breakfast without cost and charged me $40 for incidentals that I did not use.

Self

10/10

Exceptional

16 Feb 2026

Triston

From the moment we walked in the hotel, we were stunned by its beauty. The beautiful staircase that wraps around to the upper level is a dream. The bar and restaurant area is very well put together and moody and beautiful. It offers an all-around comfortable vibe. The pool also seemed to be a good swimming option although we did not take advantage of it while we were there. When we first got to our room we ran into some issues with our TV not working and the maintenance staff was on it right away and got it fixed for us. The fireplace in our room was exceptionally beautiful and offered a beautiful ambience throughout the night. I would definitely stay here again.

Leisure Partner

8/10

Excellent

16 Feb 2026

Patti

F

10/10

Exceptional

19 Dec 2025

Philip

Room and staff were great

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

Crystal

We just stayed quickly because of a dinner event we attended at the hotel, so did not use the pool or gym or anything. But the cleanliness of the hotel as we walked down the hall, our room - with 3 different sinks and the gorgeous glass fireplace - made it feel like a luxurious hotel. The bed was super comfy and the room was a great size.

Business

10/10

Exceptional

05 Nov 2025

Amy

Rooms clean, I love how well it’s set up if you bring your dog. Service wasn’t fabulous the younger lady at the front desk was quite stand offish but the restaurant has pretty good food

Business

6/10

Pleasant

29 Oct 2025

Shawnta

The pillows were terrible and carpeting was not great.

Business

10/10

Exceptional

25 Oct 2025

Carol

good hotel

Business

10/10

Exceptional

20 Oct 2025

Joy

Beautiful stairway in the lobby. Few steps up from the last place we stayed at in Helena. This is our new favorite. We’ll be back!

8/10

Excellent

13 Oct 2025

Julie

The property is updated and very nice inside. My sleep the first night was very poor due to several factors, including kids running (stomping?) in the corridors/rooms above until fairly late; the TV turning itself back on 10 minutes after being turned off (it did this repeatedly); and to extremely thick, poofy pillows.

Fortunately, the front desk brought some much flatter pillows for my second night and I slept much better. I also found the cord for the TV and unplugged it, so it would not further interrupt my sleep. Apparently this was a hotel-wide issue that had just resurfaced.

All that said...my rooom was staggeringly expensive ($300+ per night) and that DID NOT INCLUDE breakfast. I would not stay there again at that price; the only reason I did this time was due to booking late (for reasons out of my control) and finding few other hotel rooms available (apparently due to a soccer tournament).

Leisure Pet

4/10

Poor

13 Oct 2025

Gerald

Less than ideal in Helena

Way too expensive for the quality
Shower head dripping all night
TVs kept turning on by themselves. Had to unplug them
Tub dirty w/ residue from previous occupant
Sheets noisy & too puffed up for comfort

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Carly

Wonderful grand entrance and very friendly staff. We brought our service dog and everyone was very respectful. The room was quiet and clean. Indoor pool and hot tub area was immaculate with plenty of pool towels. The only areas for improvement would be that the bathroom was very outdated and the breakfast (for 2 adults and one kiddo) was very expensive.

Leisure Pet

10/10

Exceptional

06 Sep 2025

Brian

Alliws pets

Leisure Partner

10/10

Exceptional

20 Aug 2025

Jason

Very great place to stay

10/10

Exceptional

13 Aug 2025

Jason

Staff was amazing

8/10

Excellent

10 Aug 2025

Debbie

Arrived, got room key and opened door to a messy unmade room. Went back to desk and got a new room with now problem. The desk attendant was amazing!!

Friends_and_family Friends

10/10

Exceptional

01 Aug 2025

Shawn

Ggggghhh

Leisure Friends

10/10

Exceptional

23 Jul 2025

Crystal

Grew up in Helena, nice to see the iconic staircase is still a focal point

Leisure Friends

10/10

Exceptional

08 Jul 2025

Tyson

High

8/10

Excellent

06 Jul 2025

Janet

Staff was very friendly and accommodating.

Leisure Pet

6/10

Pleasant

05 Jul 2025

Verified traveler

Mediocre

Needs some renovating and revamping. Bathrooms are super old looking, the duvet had a small blood stain on it, outdoor pool was closed due to being broken, and although I’m a MB Member, I booked via a third party and they didn’t allow me to have any of the perks. Being a member is being a member and should be allowed to have access to the perks, regardless of not collecting points via direct booking.

Partner

10/10

Exceptional

18 May 2025

Michele

Stunning

Leisure

8/10

Excellent

12 May 2025

Beth

Best place to stay in Helena

Restaurant good. Good service. But bland hotel

Business

10/10

Exceptional

16 Apr 2025

Amy

T’was good.

Leisure Family

8/10

Excellent

12 Apr 2025

Emily

The staff was amazing. Some of the interior needs some maintenance repairs. Nothing major yet. There are a few spots where there are tears in the carpet. The bottoms of the bathtubs are extremely slippery while showering and have zero grip for preventing falls.

Business

10/10

Exceptional

25 Mar 2025

Kevin

Clean quite, pool was nice

Leisure Partner

4/10

Poor

05 Mar 2025

Verified traveler

slow checkin

Check in took 10 minutes. Condition is showing signs of aging. Location is great. Very convenient access to the Capitol.

Business

8/10

Excellent

28 Jan 2025

Andrea

Staff is great, the location good for the purpose. Some issues with cleanliness and noise detracted from the experience.

Business

8/10

Excellent

06 Jan 2025

Eric

Great facilities and service just had a bad time with the initial front desk man. I'm sure it was only the one staff member and not the hotel as a whole.

Leisure Family_with_children

2/10

Poor

03 Jan 2025

Eric

Jacob at the front desk was very rude when there was a key card issue. He seemed to refuse to be of any service and smiled and laughed at my expense.

Leisure Family_with_children

10/10

Exceptional

26 Dec 2024

Matt D

Clean and conveniently

8/10

Excellent

13 Nov 2024

Linda

Clean and nice environment.

Leisure

8/10

Excellent

09 Nov 2024

JOE

No elevator to get up to 2d floor

Leisure Partner

6/10

Pleasant

02 Sep 2024

Kyle

Great staff, lobby and restaurant were very nice, room was a little dirty particularly bathroom. Outdoor area not so nice either.

Business Self

10/10

Exceptional

27 Aug 2024

Elizabeth

Was a great stay. Everything was great

Self

10/10

Exceptional

23 Aug 2024

symantha

Thank you

Business Self

10/10

Exceptional

12 Jul 2024

Kayla

Loved that there was food and drink onsite so i didn't have to leave to find dinner.

Business_and_leisure Family

10/10

Exceptional

06 Jul 2024

michelle

Convenient location

Leisure

10/10

Exceptional

17 Jun 2024

Brandy

Spacious, beautiful and friend stadd

The building is beautiful and amazing. Our room was extremely spacious and clean. The staff was amazing. I would recommend staying here

Business Family

8/10

Excellent

17 Jun 2024

Keith

Over priced for the area.

6/10

Pleasant

16 Jun 2024

Andrew

Had to change rooms after 10 PM due to loud, rowdy and rude group of teens in room across from us. Call to front desk made no difference. Front desk agreed to move us to another room but offered no apology for the inconvenience.

Leisure Partner

8/10

Excellent

08 Jun 2024

Allison J

Rooms were nice the bar/restaurant was good. However in our room there were dirty dishes in the closet and the remote was missing. They switched us rooms right away but gave an excuse that they had a big group over the weekend causing them to be short staffed. To me yes I get it to a point but you just made it harder on yourself as moving is caused two rooms cleaned again instead of one. The attention to detail and the front desk attitude was lacking but other than that nice place to stay especially if you have pets. They had a court yard with poop bags in the center of the hotel with sliding doors to the area for those with pets.

Leisure Pet

6/10

Pleasant

30 May 2024

Gwen

Room was ok. Staff at checkin said your room is that way. It was at the end of the building. Not convenient directions.

Leisure Partner

10/10

Exceptional

06 May 2024

Raymond

It was a great experience

10/10

Exceptional

05 Apr 2024

Justin

Overall we had a nice stay here. The price matched the quality.

Leisure Family

8/10

Excellent

03 Apr 2024

Elizabeth

Pool and hot tub were nice to have - and we didn’t even have to share! Wish the hotel were closer to downtown but it was fine - clean, appointed, etc. They accept pets which was important because we were in a road trip with our dogs. Good value and we were able to log into our own Netflix etc. which was nice.

Leisure Pet

10/10

Exceptional

22 Feb 2024

Jerry L.

Updated. Love the property. Great bar.

Business Partner

8/10

Excellent

11 Feb 2024

Cathy

I want to give a huge Kiddo to your server at the GOP dinners. She has blonde hair pulled back and wears glasses. She is a hard worker and always very personable. You are lucky to have her on your staff!

Business Self

8/10

Excellent

04 Dec 2023

Carli

Helena

Everything was as to be expected but I think all hotels that have pools should have to put that they are closed when booking. We chose the hotel so the kids could go swimming and it was closed. Also the toilet wouldn't flush and the tub wouldn\t drain properly in the room (105). Other than that it was a hotel.

Friends_and_family Friends

4/10

Poor

27 Nov 2023

Melissa

Bathroom was not cleaned. Shower had used soap bar in it from previous guest and bathtub has black ring around the top of tub. Mini fridge was broken and leaking water. A large orange stain on carpet by the sofa in the room. When front desk staff was told about issue they appeared to be annoyed by concern.

Leisure Family

10/10

Exceptional

22 Oct 2023

Thea

Nice facility. Comfortable beds and pillows.

Leisure Family_with_children

10/10

Exceptional

10 Sep 2023

Thomas

Very happy. Room was quiet.

Leisure Partner

2/10

Poor

27 Aug 2023

Patricia

My room had not been cleaned. Bed unmade, towels on the bathroom floor.

Business

4/10

Poor

23 Aug 2023

Lisa

The room seemed unfinished in being cleaned. No sacks in the garbages. Two sets of towels for three people. The carpet needed vacuumed Had a flood when using the shower. The service at the restaurant was so slow people were leaving! Our meal time was an hour. Won’t stay there again! Not worth the money!

Business Family

10/10

Exceptional

23 Aug 2023

Lisa

We arrived late at night. I have no idea what the surrounding area looks like.

Leisure Family

8/10

Excellent

06 Jul 2023

Janet

Great staff. Very helpful.

Leisure Self

8/10

Excellent

04 Jul 2023

Kristen

Would stay again, with some reservations

I stayed at The Delta in Helena for three nights. The staff I engaged with at the front counter were very friendly and quick to help. The room was nice, looked in good condition. Ample parking surrounded the hotel, and the free continental breakfast did the trick, as I only needed coffee and a snack to start the day. My only complaint is that the bathroom in my room did not seem really clean. Not sure if it’s an issue with the water, or perhaps the toilet was just older, but it had marks/rings that were unattractive. I appreciated the hotel’s proximity to my friends’ home and its amenities, so I would consider staying there again. Just would hope for a cleaner looking toilet.

Friends_and_family Friends

8/10

Excellent

27 Jun 2023

Verified traveler

* Great property and location!
*Upon arrival room was \"musty.\" I was suspicious a smoker might have been there in the past. I left window partially open for 5 days and it got better. (Room 125)
* If I didn't call every day, towels did not get changed. I want to set that up once at the start of my stay and have it happen automatically after that.
Continental breakfast is a joke.

Friends_and_family Family

6/10

Pleasant

25 Jun 2023

james

It was okay

My 1st complaint would be why advertise that your hotel has a restaurant when it’s closed and not staffed? Lucky there’s an amazing restaurant close by. Fast check in and the room overall was nice but the shower wasn’t the cleanest and the bathroom exhaust fan was broken. Also be advised that the highway is close by so some traffic can be head but wasn’t too distracting well sleeping.

Friends_and_family Family

4/10

Poor

24 Jun 2023

Verified traveler

This hotel was not a 300$ a night hotel. No hot breakfast just a bunch of crummy breakfast bars and hard boiled eggs....laughable that you charged $300 for that room as well. The sheets looked brown. Maybe they were supposed to be white but they had a brown tinge to everything.

Business Self

10/10

Exceptional

04 Jun 2023

Tiffany

Would definitely stay again.

Clean, friendly staff, very convenient.

Friends_and_family Friends

10/10

Exceptional

04 Jun 2023

John

Very nice accommodations and friendly staff.

Leisure Family

10/10

Exceptional

27 May 2023

Charles

Corvette rally

Leisure Partner

8/10

Excellent

27 May 2023

Renae

It was very authentic and spacious.

Leisure Partner

4/10

Poor

15 May 2023

Dave

Very disappointing that for $260 per night, housekeeping wasn't automatically included. We were not informed at check in that we would need to request housekeeping, and there were no notes or signs in the room stating that we would need to request housekeeping.

Leisure Family

2/10

Poor

14 May 2023

Kimberly

Not worth half of the money

we paid $315 for one night for this?
We used the text pre check in and it tried to charge our card and for more than we signed up for, with out our permission, there were kids running the halls until after 10pm, the pool was a disaster with kids in the hot tub screaming, water everywhere even outside of the pool doors down the halls, someone threw a real fish on the pool, I tried to take a bath in our little tiny tub, only to sit down in it to feel some kind of a sanded clear coat on the bottom, so I had to get out, air was in the lines and water kept shooting out of the bathtub faucet while I was trying to fill it. The website advertises this wonderful in house restaurant, that after we drove for 5 hours, were told when we got there that \"oh its closed on the weekends\" , the bed was broken ( and yes we called the front desk ) it made some kind of a loud thunk when ever we tried to sit on it, there no fans in the bathroom so when you go #2 your just stuck with the stink, the room was about 60 degrees when we got in there, the floors weren't vacuumed in places, the coffee pot was filthy, I tried to make tea with clear water and brown just came out. The walls are so thin we could hear everything and everyone, the floors creaked, the toilet made a loud sound when we sat on it like it was about to break from the wall, there were no extra blankets for the beds in the room, and lastly, the next door people order door dash at 2:30 am and woke us up knocking and calling them.

Partner

6/10

Pleasant

01 May 2023

Verified traveler

Unpleasant Desk Attendant - but clean hotel

The front desk woman (the shorter one) had an attitude with us right off the bat. We (a group of 4 adult women) walked in giggling about one of us almost running into the median of the door, and the desk associate looks at us and says \"do you need a minute\" in a very rude manner, after I told her we were checking in. She was rude the entire time, and was away from the desk MULTIPLE times with a sign on the counter stating she would be back momentarily... Once she was aware I wasn't going to put up with attitude she softened up a bit, but right off the bat we were all turned off by the first few moments of this stay. Our bathroom had no fan, and the rooms were humid. If the AC wasn't running it was extremely warm in the room. The room was clean, as far as we could see. The hotel grand entrance is beautiful. The breakfast was a selection of dry cereals, muffins, etc. as the restaurant is not open on Saturdays & Sundays... prime time to be open..... all around a different experience but we made the most of it.

Friends_and_family Friends

2/10

Poor

25 Apr 2023

Matthew

Paper thin walls and bed bugs. Caveat emptor.

Business Self

10/10

Exceptional

12 Mar 2023

Bonnie

Very enjoyable stay.

Leisure Family

10/10

Exceptional

31 Dec 2022

Jennifer

Very quiet and friendly

Leisure Partner

10/10

Exceptional

12 Dec 2022

David

Great

Business

10/10

Exceptional

02 Dec 2022

David

Excellent Staff off the charts wonderful

Business

10/10

Exceptional

30 Nov 2022

David

Excellent, thank you Max for hour hospitality

Business

8/10

Excellent

26 Nov 2022

Preston

A quiet stay in nice rooms for the age of this hotel and looks from the outside. We did splurge for The Junior Suite. Housekeeping was said to be available by request only.
I was worried with the bar downstairs causing a place that cleraly locals like to go for a drink and gambling machines but it was typically a chill environment, even on a Friday and Saturday, granted we went during a cold weekend.

Breakfast should be included with the price or they need to charge around 40 dollars less a night. There is not that much to do in Helena for it to be a tourist district price that is higher than most. Bed and furnishings were all nice. Adrian at the front desk was above and beyond as was bar staff when there was a need for a bottle opener for some sparkling cider.

Leisure Partner

8/10

Excellent

29 Oct 2022

Betty

Pet friendly in Helena

Traveling with a pet and this hotel is great for this.

Friends_and_family Family

4/10

Poor

09 Oct 2022

Michael

The carpet needed cleaning, many stains. The front desk couldn't tell if room service was available. There was a door between the rooms that is so thin, I could hear entire conversations in the next room. I used shampoo the first day and the bottle was removed and no replacement provided in the next two day. The TV remote was extremely fussy and didn't work most of the time. Lastly, the freeway noise was really loud in the room.

On the plus side, the room was big and the bed comfortable.

Friends_and_family Family

10/10

Exceptional

02 Oct 2022

KELLY

Breakfast was a joke, apparently due to staffing issues. Spa was closed for maintainence. All things advertised, not available price the same.

Leisure Friends

10/10

Exceptional

29 Sep 2022

John

Great

Leisure Self

10/10

Exceptional

22 Sep 2022

Lori

Great room. Beautiful conference center. Staff was exceptional. We'll be back!

Leisure Partner

10/10

Exceptional

06 Aug 2022

Fredric

Great staff. Wish the eating options were greater.

Leisure Family

8/10

Excellent

01 Aug 2022

Ronikka

Nice place

Great location! Big parking lot, beautiful spiral staircase. Rooms have awesome AC and in house dining for breakfast and dinner. I would recommend that the room carpets need an updated shampooing because the hotel room I was in had some pet stains. Also keep an eye of your hotel bill because the hotel charges based on their rate and doesn’t honor hotel.com/Expedia rate if you choose to pay through the hotel instead of the app.

Other than that great stay overall! 👍

Partner

4/10

Poor

30 Jul 2022

James

A few rooms later…….

Reserved a fireplace suite, one of their more expensive rooms. First w into room the bed was messy, towels on floor, TV on, drinks on furniture. Concierge apologized and gave us another room. SAME thing a second time! GM got involved, gave us another large room touted as “best room in the place.” The room was decent, but the bathroom door doesn’t latch and the AC fan runs all the time, even with the system off. Had to unplug the unit to make it quiet. There was also a fair amount more people loitering in the hallways making noise than I expected for a hotel marketed as higher end. Will try somewhere else next time we’re in town.

Partner

6/10

Pleasant

29 Jul 2022

Teeraporn

Seemed like a lot of money for the location and what you get.

Business_and_leisure Family_with_children