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Best Western Helena/Capitol Hotel

Helena - MT · United States

1714 11th AveView location

8.4/10Excellent1,004 Reviews
Cleanliness8.6/108.6
Service9.2/109.2
Comfort8.6/108.6
Condition8.0/108.0
Amenities8.0/108.0
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Helena/Capitol Hotel

Make the most of comfortable guest rooms at Best Western Helena/Capitol Hotel, located off Interstate 15 and offering a shuttle to Helena Regional Airport - HLN, just three and a half miles away. Our contemporary, non-smoking hotel is minutes from Montana State Capitol and the Cathedral of Saint Helena.

Hike along the Lewis and Clark historic trail in Gates of the Mountains Wilderness, grab a bite to eat while exploring Last Chance Gulch, or check out the Montana Historical Society. Stay connected with free Wi-Fi, enjoy our business center, and utilize laundry and dry-cleaning services.

Each non-smoking guest room features a 43-inch flat-screen HDTV, mini-refrigerator, microwave, coffee and tea maker, desk, ironing amenities, hair dryer, and bath products. We also offer meeting space and casino onsite, and friendly 24-hour front desk staff. Bring your pet for an extra fee.

Read more about this hotelShow less

A stay at Best Western Helena/Capitol Hotel places you in the heart of Helena, within a 15-minute walk of Montana Historical Society Museum and Montana State Capitol. This casino hotel is 1.5 mi (2.4 km) from Cathedral of St. Helena and 1.7 mi (2.7 km) from Original Governor's Mansion.

Make yourself at home in one of the 106 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.

Conveniences include desks and complimentary newspapers, as well as phones with free local calls. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Car recommended LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • A car is recommended for transportation to and from this property.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for full breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
    • Pet fee: USD 25.00 per pet, per day
    • Service animals are exempt from fees
    • Early check-in fee: USD 20.00 (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Montana Historical Society Museum 0.9 km / 0.5 mi
Montana State Capitol 0.9 km / 0.6 mi
Cathedral of St. Helena 2 km / 1.3 mi
Holter Museum of Art 2.3 km / 1.4 mi
Original Governor's Mansion 2.3 km / 1.5 mi
Cathedral Church of St. Peter 2.7 km / 1.7 mi
Exploration Works 2.8 km / 1.7 mi
Cinemark Helena 2.8 km / 1.7 mi
Great Northern Carousel 2.8 km / 1.7 mi
Carroll College 2.9 km / 1.8 mi
Helena Civic Center 2.9 km / 1.8 mi
Mount Helena City Park 3.1 km / 1.9 mi
Reeder's Alley 3.1 km / 1.9 mi
Lucky Buckys Casino 3.8 km / 2.4 mi
Bill Roberts Golf Course 4.3 km / 2.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 112
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
Show 24 more facilities & services
  • Lift access
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Indoor freshwater pool: 1
  • Casino
  • TV lounge
  • SaunaExtra charge
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishment
  • Fitness
  • Horse ridingExtra charge
  • Bowling alleyExtra charge
  • SkiingExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 5 m²ROO.2Q-2
    Room TWO QUEEN BEDSPhoto unavailable6 photos

    Best Western Helena/Capitol Hotel

    Room TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-2

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Best Western Helena/Capitol Hotel

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-10
    DOUBLE AccessiblePhoto unavailable1 photo

    Best Western Helena/Capitol Hotel

    DOUBLE Accessible

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-10

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 BedroomDBL.NM-10
    DOUBLE NON SMOKINGPhoto unavailable2 photos

    Best Western Helena/Capitol Hotel

    DOUBLE NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-10

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Helena/Capitol Hotel

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST-2
    DOUBLE STANDARDPhoto unavailable2 photos

    Best Western Helena/Capitol Hotel

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Best Western Helena/Capitol Hotel

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Best Western Helena/Capitol Hotel

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Best Western Helena/Capitol Hotel

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Best Western Helena/Capitol Hotel

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • Accessible • 1 Bedroom • 5 m²ROO.H6
    Room AccessiblePhoto unavailable1 photo

    Best Western Helena/Capitol Hotel

    Room Accessible

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Helena/Capitol Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM QUEEN SIZE BEDFAMILY ROOM • QUEEN SIZE BEDFAM.QN

    Photos are not available for this room type.

    Best Western Helena/Capitol Hotel

    FAMILY ROOM QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 5 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable4 photos

    Best Western Helena/Capitol Hotel

    SUITE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 5 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable2 photos

    Best Western Helena/Capitol Hotel

    SUITE TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Helena/Capitol Hotel

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Best Western Helena/Capitol Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    Best Western Helena/Capitol Hotel

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Best Western Helena/Capitol Hotel

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 1 Bedroom • 5 m²ROO.QN-1
    Room QUEEN SIZE BEDPhoto unavailable1 photo

    Best Western Helena/Capitol Hotel

    Room QUEEN SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM-10

    Photos are not available for this room type.

    Best Western Helena/Capitol Hotel

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-10

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Best Western Helena/Capitol Hotel

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CAPACITY 6FAMILY ROOM • CAPACITY 6 • 1 Bedroom • 5 m²FAM.C6-2
    FAMILY ROOM CAPACITY 6Photo unavailable1 photo

    Best Western Helena/Capitol Hotel

    FAMILY ROOM CAPACITY 6

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 4
    Bed setup
    3 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    CAPACITY 6

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.C6-2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Helena/Capitol Hotel

8.4
Excellent
1,004 Reviews
Cleanliness
8.6 /10
Service
9.2 /10
Comfort
8.6 /10
Condition
8.0 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
18 Jul 2026
Barbara
Location was ideal, the woman at check-in was extremely friendly and helpful, the accommodations were great—clean and comfortable. Just needed two coffee pods vs one that was not tea or decaf.
Partner
10/10
Exceptional
18 Jul 2026
Chris
Friendly staff. Clean rooms. Could have better breakfast options
Friends_and_family Family
10/10
Exceptional
17 Jul 2026
Amad
I would recommend this hotel to my friends. The hotel was more than what I expected. Everything in it was very good. The only thing I would say to make it better is to improve the quality of breakfast.
Family
6/10
Pleasant
16 Jul 2026
Tricia
We stayed in the suite, which was plenty of room. But, the couch/bed had not been cleaned very well. My daughter found a pill in the couch. This could have been very dangerous.
I would probably stay here again though. It is in a very good location for where we needed to go.
Family_with_children
10/10
Exceptional
14 Jul 2026
Randy
Friendly staff, great location. Would definitely stay there again.
Family
4/10
Poor
13 Jul 2026
Peggy
Old and smelly
Partner
8/10
Excellent
13 Jul 2026
Kathryn
Breakfast was good
Great start to the day
Partner
8/10
Excellent
13 Jul 2026
Julian
It was a nice hotel
Friendly staff
10/10
Exceptional
09 Jul 2026
Don
The staff was great and the house keepers were very helpful.
10/10
Exceptional
06 Jul 2026
Andrew
Nice clean quietroom
8/10
Excellent
05 Jul 2026
Gatieh
Easy and convenient. Staff are friendly and willing to accommodate.
Partner
10/10
Exceptional
05 Jul 2026
Tucker
Friendly staff!! Clean rooms. Comfy beds. Easy check in and check out!!
Friends_and_family Family
4/10
Poor
04 Jul 2026
Dominica
Check-in staff was preoccupied and not helpful. The hotel is a bit difficult to navigate and it’s not very clean. The beds are not comfortable and what is considered to be the breakfast option wasn’t mentioned to us until we were leaving.
Family_with_children
8/10
Excellent
28 Jun 2026
Jeffrey
Good location, the sink didn't drain well. Reported on our departure, desk clerk was very attentive to this issue. Said they would check on it. Water pressure not great in shower. Beds are in need of updating. Property was very nice and help was very courteous.
Family
10/10
Exceptional
27 Jun 2026
Shannon
Breakfast wasn’t great but everything else was clean.
Family_with_children
6/10
Pleasant
25 Jun 2026
Tracey
The 3 bed room was nice set up. Thr floors were dirty even after they came in and mopped, the room smelled like mold, had to leave windows open. There was no pool, breakfast was 90% microwave food, no hot breakfast. I.was excited to stay there but I won't go back
Family
10/10
Exceptional
23 Jun 2026
Heather
The bed and pillows were very comfortable, the breakfast was good. Clean space.
Family
10/10
Exceptional
21 Jun 2026
Shawna
The staff were all very helpful and friendly. My room was clean and efficiently laid out. Not luxurious but tidy, clean and friendly place for an overnight stay which included breakfast too.
Self
10/10
Exceptional
20 Jun 2026
Brenda
The bed was comfortable, and the room was clean and quiet. The breakfast was a very good continental spread with lots of options. The front desk staff and breakfast room staff were friendly and helpful.
Self
6/10
Pleasant
19 Jun 2026
Lori
The coffee maker in the room didnt work. The curtain was broken so the streetlight outside shined into the room all night. The tv had to be programmed with my streaming passwords to get anything to work. That took about 20 minutes….. There was no breakfast service that we could find. Not great for the price!!!
Family
4/10
Poor
19 Jun 2026
Linda
The room was very nice and clean.
My concern is, when we checked in I was charged $100.00 above the hotel room fee, in a separate transaction. I was assured it would be immediately put back in my account, a similar charge to a deposit when you buy gas at the pump.
After checking out today, I was told fees were not deducted until after the check out process was completed.
I have checked my account this evening and the charges have been deducted from my account but the $100.00 has still not been refunded, and there was an additional unknown charge for $6.00.
Please look into this for me and respond ASAP. I am not very happy with this situation at all.
Partner
8/10
Excellent
16 Jun 2026
Jeffery
Staff was friendly, helpful, and courteous. The fitness center across the street was excellent. The air conditioning unit kept the room at our optimum temperature.
Family
8/10
Excellent
13 Jun 2026
John
Clean, comfortable room. Good location close to Capitol Building, shops, restaurants etc.
Self
10/10
Exceptional
13 Jun 2026
Destiny
Staff was very pleasant! The family room was perfect!
Family_with_children
10/10
Exceptional
12 Jun 2026
Linda
Kitchenette was nice to have. The dishes and utensils were available upon request, not in the room already. The room was very clean and had a lot of space. The breakfast was adequate. It was continental style and microwaveable breakfast sandwiches due to kitchen being under construction/remodel. Staff was friendly and helpful. The only thing that makes me hesitate to say we’d return is the street noise. We are not used to city noise and it made for restless sleep.
Friends_and_family Family
10/10
Exceptional
07 Jun 2026
Tina
We were only there for 1 night, and we had a nice experience
Partner
10/10
Exceptional
05 Jun 2026
Jacqueline
Absolutely no complaints! Great staff !
Self
10/10
Exceptional
29 May 2026
Teigan
The guy at the front desk was very helpful and an awesome guy. Would definitely recommend. Was in a great area! Definitely will be staying again
Friends_and_family Friends
2/10
Poor
29 May 2026
Jourdan
The smoke alarm was malfunctioning in our room and woke us up numerous times. We were on a 33 hr road trip and we're trying to get 6 hrs of sleep, we got absolutely none. There was no maintenance staff available to fix it.
We were offered a refund upon checking out and still have not received it.
Staff admitted it was supposed to have been fixed that day but repair person didn't show. Why would you put guests into that room then?
Partner
10/10
Exceptional
27 May 2026
Tania
Check- in was a
10/10
Exceptional
24 May 2026
Dennis
Great location, great people.
8/10
Excellent
24 May 2026
Susan
The rooms were very spacious and well appointed. The front desk staff were all very friendly and helpful.

Take note the property is situated between two main Helena streets - lots of road noise at all hours.

Great value overall!
Self
10/10
Exceptional
22 May 2026
Kristen
Excellent stay. Room was very clean. Staff was extremely friendly and accommodating. Breakfast was great. Would absolutely recommend
Pet
10/10
Exceptional
19 May 2026
Kevin
Room was clean and eat check in and out
Friends_and_family Family
10/10
Exceptional
16 May 2026
Kittredge
Great place to stay just wish they had protein for breakfast
Self
10/10
Exceptional
14 May 2026
Noreen
The breakfast selection was very good. As was the service.
Friends
10/10
Exceptional
14 May 2026
Evelyn
It was clean and staff very friendly and helpful.
Friends_and_family Friends
10/10
Exceptional
10 May 2026
Teresa
Very friendly accommodating staff. Very comfortable bed. Great morning help yourself breakfast. Easy to find. Wish you had a pool.
Self
10/10
Exceptional
07 May 2026
Ron
Did not go for breakfast.
Partner
6/10
Pleasant
04 May 2026
Kevin
Breakfast was a joke, they had moved it into a banquet room and all they offered was cold cereal and microwave breakfast sandwiches.
Family
10/10
Exceptional
04 May 2026
Ed
The king room was very clean and comfortable. The bed was nice as well. Front desk staff were excellent! I will definitely stay there again.
8/10
Excellent
26 Apr 2026
Christine
Fast and friendly check in. Room was clean. Unfortunately the restaurant had a busted pipe so the breakfast was not as good as expected from reviews.
Friends_and_family Family
8/10
Excellent
25 Apr 2026
Amy
The hotel was nice. Recently remodeled and our room was very clean. The staff were great. However, there is no gym, no pool, and the restaurant was closed for remodeling so we had to go elsewhere for everything which was slightly inconvenient. But overall, enjoyable stay. Would definitely stay again despite lack of amen
10/10
Exceptional
21 Apr 2026
Barbara
Although the restaurant wasn’t open they still provided a breakfast.
Self
10/10
Exceptional
19 Apr 2026
Jorge
Muy amables y limpio el hotel
Partner
10/10
Exceptional
12 Apr 2026
Karl
Staff was very friendly and helpful. Room was clean and bed comfortable.
Partner
8/10
Excellent
09 Apr 2026
David
The room was clean, amenities were great, and beds were comfortable. We did not eat breakfast at the hotel.
Pet
10/10
Exceptional
02 Apr 2026
Pete
Overall, a great experience. The staff was friendly, knowledgeable and welcoming.
8/10
Excellent
29 Mar 2026
David
Things went great. Only downfall to our room was the floor was sticky! Not sure if it was from what they cleaned with or the lack of cleaning that was done.
10/10
Exceptional
27 Mar 2026
Ralph
i understand you were under repairs & hope your offerings normally offer hot food choices.
Friends
8/10
Excellent
26 Mar 2026
Stephen
Good selection for breakfast,and helpful staff.
Self
10/10
Exceptional
25 Mar 2026
Jennine
Just arrived later in the evening. Spent the night. Fantastic staff. Clean comfortable room. Restaurant under renovatio. After flood damage so continental breakfast was fresh and simple. Really great place.
6/10
Pleasant
25 Mar 2026
Iain
Everything in bathroom was clogged
10/10
Exceptional
23 Mar 2026
Lydia Serena
Clean spacious room with everything you needed and very friendly staff we are definitely coming back
10/10
Exceptional
23 Mar 2026
David
the room was newly renovated. very clean and the housekeeper made cute bunny wash cloth and left a duck in the bathroom which my kid loves.
Family_with_children
8/10
Excellent
22 Mar 2026
Thomas
Welcoming to pets.
Pet
4/10
Poor
22 Mar 2026
Chaz
Would not stay again. Walls are hollow you hear every step anyone takes. We were woken this morning by a diesel truck that sounded like it was parked in our room. Other than being extremely noisy it wasn’t bad.
Friends_and_family Family
4/10
Poor
22 Mar 2026
McKenna
Rude and condescending front desk manager. The halls smelled of marijuana. Thin thin blankets. Funky smelling rooms.

Do not recommend. Especially if you are traveling for any long tournaments. Usually we can handle each frustrating encounter/ experience but after physically and mentally draining days, it just impacted our experience even more.
Family_with_children
6/10
Pleasant
21 Mar 2026
Amy
The room was clean but quite honestly, the rest of the place is not great. It is loud, old, the lobby is TINY so you can't gather there. Rooms are small, halls are old and dirty. It's worth the price of a clean but older motel.
10/10
Exceptional
17 Mar 2026
Normand
Visited the bar. A bit disappointed thefe was no breakfast, even though i knew before hand
Partner
10/10
Exceptional
11 Mar 2026
Nabeel
Loved staying at this hotel, we had a view of the mountain and it was quiet calming. the time of year we went it was a particularly warm season from what we're told for montana, but we enjoyed it. everything we wanted to get to was within 15 minutes driving distance from the hotel. there was tons upon tons of activities, it helped that there is a playground just a couple blocks up from the hotel for my kids to play at. you get a nice view of the capitol building from the hotel and the playground.

would have been nice if there was a laundromat available but there was one a few blocks away.

would like to revisit once the remodel / repair of the breakfast area is done, and renos of the basement pool are done.

6/10
Pleasant
09 Mar 2026
Melissa
Amazing staff. My fridge had someone’s else’s leftover food still in it. A dirty shower curtain and a toilet seat that moved all the time. The bathroom sink was extremely slow to drain and the remote for the tv was hard to use and navigate. Staff was great like I said just run down rooms
Friends_and_family Family
10/10
Exceptional
08 Mar 2026
Francisco
Clean. Ideal location
10/10
Exceptional
08 Mar 2026
Hiltrudis
Clean room and very friendly staff.
Partner
10/10
Exceptional
02 Mar 2026
Brenda
Newly remodelled room was great, bed was very comfy
Partner
8/10
Excellent
02 Mar 2026
Evan
Clean room and friendly staff.
Partner
8/10
Excellent
02 Mar 2026
Rachel
Very clean & staff was very friendly & accommodating. The rooms weren’t very soundprooof, & the breakfast was just ok.
Partner
8/10
Excellent
01 Mar 2026
Michael
The restaurant was closed because of a pipe burst, but the beds were very comfortable.
Partner
6/10
Pleasant
28 Feb 2026
Sumio
Could not connect with WiFi.
10/10
Exceptional
25 Feb 2026
Roberta
The staff was very courteous thank you very much
Family_with_children
10/10
Exceptional
23 Feb 2026
Kelly
Room was great and spacious. The staff were absolutely amazing and went out of their way to make the stay perfect.
2/10
Poor
23 Feb 2026
Waqas
Breakfast was terrible old food, nobody took care of food. This is terrible they are putting people at risk.
10/10
Exceptional
19 Feb 2026
theresa
Clean and bed was super comfy
Self
8/10
Excellent
16 Feb 2026
Philip
Clean rooms, great staff but the kitchen flooded so mediocre breakfast
6/10
Pleasant
15 Feb 2026
Jason
They recently had a water pipe burst, which I know is not their fault, but you could tell the flooring in the room was damaged from it, which is a shame as the rooms were well renovated less than 2 years ago. Hope they take care to address and water damage in every room and hallway
Self
6/10
Pleasant
07 Feb 2026
TROY
Staff are great, but the hotel is definitely on the worn down side. Clean rooms but not a 4 star
10/10
Exceptional
05 Feb 2026
Flora
The staff is wonderful. The rooms are clean. It’s a great place to stay.
10/10
Exceptional
03 Feb 2026
Deanna
👍
Business Pet
10/10
Exceptional
01 Feb 2026
Tom
Amazing staff, Chris & Robert.
Business_and_leisure Self
8/10
Excellent
26 Jan 2026
Pete
Clean
Friends_and_family Family
10/10
Exceptional
25 Jan 2026
Robert
All of the above great place to stay good location....had a good trip thanks guys.
4/10
Poor
16 Jan 2026
kody
Do not serve free breakfast. You need a coupon for breakfast at a restaurant. It was more expensive than any of the hotels for the price of stay but why am i paying double the price for a free breakfast that is advertised but do not recieve. Coupon only covers $5
Business Friends
10/10
Exceptional
08 Jan 2026
Bruce
Our room was very clean, quiet and comfortable. Staff was great. Breakfast at Jorgenson's across the parking lot in the morning was delicious. Drinks at Jorgenson's the night before were perfect. Price is right, new remodel is beautiful. I will definitely be back!
Business_and_leisure Partner
8/10
Excellent
06 Jan 2026
curtis
Loved this place
10/10
Exceptional
29 Dec 2025
Susanne
Room is very clean. Check in Desk clerk was very courteous
10/10
Exceptional
29 Nov 2025
Troy
Very nice
Place and location
Business_and_leisure
10/10
Exceptional
13 Nov 2025
Brett
Chris was very helpful, courteous and friendly at the front desk. Room is excellent. We're glad we chose to stay here.
Leisure
10/10
Exceptional
11 Nov 2025
Amaan
Staff helped me store my cargo and keep it safe. Excellent service.
Business Self
10/10
Exceptional
09 Nov 2025
Isaiah
The rooms very clean, the staff were very friendly and ver helpfull. Overall will recommend.
Business_and_leisure Self
10/10
Exceptional
09 Nov 2025
Richard
Although there was a mixup and confusion during our checkin process, the staff made arrangements to accomodate us. Staff was very kind and helpful. Rooms were clean and breakfast was outstanding. Special thanks to Kristen who allowed our special needs group access to a conference room where they could sit and enjoy their lunch
Business_and_leisure
10/10
Exceptional
07 Nov 2025
Timothy
Everyone was super nice. The front desk helped me out so many times
Leisure
10/10
Exceptional
04 Nov 2025
Jim
No gluten free options
Partner
10/10
Exceptional
03 Nov 2025
slater
Hotel is a nice place, in a good location. Clean and quiet.
Business Self
10/10
Exceptional
03 Nov 2025
slater
Overall the hotel was in good shape. Clean and tidy. Quiet stay, good location.
Business Self
10/10
Exceptional
02 Nov 2025
Rhe
The breakfast was one of the best motel breakfasts I have ever had, with real eggs, bacon, sausage one morning, and French toast, bacon, and hash browns the next.
Leisure Pet
10/10
Exceptional
02 Nov 2025
Xiaochen
Clean room
Leisure Partner
10/10
Exceptional
29 Oct 2025
Heather
Very friendly staff during check in and check out.
Room was very clean.
Would recommend this hotel and will definitely stay there again if out travels take us back to the area.
Leisure Pet
10/10
Exceptional
28 Oct 2025
Sharon
The room was clean. The staff was courteous. The breakfast was not serviced early enough for us to use that option.
Leisure Partner
10/10
Exceptional
28 Oct 2025
Nicolette
Clean room. Convenient location off I15. Comfortable beds. Great customer service. No restaurant on site but a bar with no food. Breakfast was good. Would stay here again.
Partner
10/10
Exceptional
27 Oct 2025
Pat
nice place
Leisure Partner

Location & surroundings

Best Western Helena/Capitol Hotel
1714 11th Ave, Helena, United States

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Best Western Helena/Capitol Hotel

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