Name: Americas Best Value Inn New Braunfels/San Antonio
Address: 808 South State Highway 46 ., New Braunfels, 78130, US

4/10

Poor

10 Jul 2026

Casandra

Need better breakfast everyone always gives pancakes if we had better breakfast we would of stayed longer and the sun is very hotel a cover over the pool to counteract that would be great to use all day but it’s hot couldn’t get in til 6 pm and on. The room needs to be requested to have the ac on also when you get there it doesn’t feel good coming from all that heat to have to wait for your room to get cold that’s what reservations are for it meant we were coming I wanted a cold room.

Family_with_children

6/10

Pleasant

10 Jul 2026

Destiney

Overall it was a place to sleep. There was dead bugs in the corners of the room and we killed two earwig pincher bugs one crawling on the wall next to my head while I was sleeping and then one in the bed right after we woke up the next morning. Limited breakfast options. The pool looked clean at least. The staff was friendly and helpful. Not sure if we would ever stay again though.

Friends_and_family Family

4/10

Poor

07 Jul 2026

Jay

First room as fast as we walked in instantly pulled 5 fleas off me. It was infested with fleas in the room and it was scorching hot as the ac was off also a very nasty stained carpet .. I was switched to a new room that’s never had pets floor was clean and no fleas but still it threw me off as my first time staying here or experiencing this

Family_with_children

10/10

Exceptional

03 Jul 2026

Jim

Everything was clean and the management was very helpful. I would definitely stay there again

Friends

6/10

Pleasant

30 Jun 2026

Cordero

Wish there was a better coffee, and the spa was not hot, but overall not bad.

Friends_and_family Family

6/10

Pleasant

19 Jun 2026

Terrie

This was a nice place to stay the night however it was mainly for tourists with kids. Very noisy at bedtime with people fighting and door’s slamming. The breakfast was nothing but carbs, wafffles, toast and muffins, with no type of protein offered. No meat, peanut butter or cream cheese.

Self

8/10

Excellent

16 Jun 2026

Toby

The least expensive room I've paid for in years. And it wasn't bad at all. They just need a detail oriented proactive manager. Nothing really wrong, just a bunch of little things need detail work.

2/10

Poor

07 Jun 2026

Erin

The second we opened the door we could smell something awful. The first thing I noticed was the chewed up ice bin. It looked as if a dog chewed on all sides of it, and it was resting on a dirty tray with dirty scratches dug into it. The hairdryer was busted and cracked, and it looked as if somebody had beat it to a pulp. The bathroom was disgusting there was liquid stains down the wall like someone urinated on it. The tub was gross and I considered not showering at all. The pool was cloudy and the hot tub was green and there were maggots crawling along the floor of the outside of the room in multiple places along the hallway. The drain in the tub was rusty and the baseboards were filthy. The free breakfast was less than desirable. America’s best inn should be retitled America’s worst inn. The bedding smelled clean but the furniture was gross and the carpet was disgusting as well. The only good part about this place was the reception lady was nice. Do not stay here. Dish out an extra few dollars and stay somewhere else.

Friends_and_family Family

6/10

Pleasant

16 May 2026

Cristina

Only the room smell bad when I come
They need change the carpet please

Self

8/10

Excellent

05 May 2026

CHRISTOPHER

Clean room. Convenient. No hot water.

6/10

Pleasant

25 Apr 2026

Jay

It was OK very nice service people.

Family_with_children

6/10

Pleasant

19 Apr 2026

Alisa

There was no microwave in the room, only a fridge. It may have been listed that way, I may have overlooked it, but most rooms have those these days.

Self

10/10

Exceptional

27 Mar 2026

Lori

Very clean and staff was amazing

Pet

8/10

Excellent

01 Mar 2026

Nelia

Friendly and efficient customer service, clean room, freeway access.

Partner

10/10

Exceptional

23 Feb 2026

JOSE MANUEL

Clean room

Friends_and_family Family

4/10

Poor

18 Feb 2026

Rachel

Carpet didn't feel clean, only one microwave for the entire motel, plumbing was wonky and the continental breakfast extremely limited.

10/10

Exceptional

16 Feb 2026

Ross

Clean room and quiet. No problems at all

Partner

8/10

Excellent

15 Feb 2026

Olger

It is a good hotel, good customer service.

10/10

Exceptional

30 Jan 2026

Sherrie

Room was nice and clean and staff was very polite and helpful

Business Partner

8/10

Excellent

19 Jan 2026

Cristina

The room is good but the breakfast is to poor

Leisure

8/10

Excellent

19 Jan 2026

JOSE MANUEL

Great location.

Partner

8/10

Excellent

30 Dec 2025

Lizabeth

Greeted quickly and cheerfully. Lobby/breakfast area was very clean and bright

Made extra effort to move us to a room which gave me better access to move my dog in and out without disturbing other guests.

Shower was great lots of hot water.

Winter so we did not use the pool area.

Only request would have been to have more than one coffee packet in the room.

Friends_and_family Family

8/10

Excellent

29 Nov 2025

CHRISTOPHER

Clean rooms and area. Good staff. Perfect location for us

Friends_and_family Family

8/10

Excellent

24 Nov 2025

Patricia

Room was clean. Front desk guy didn't talk much. Great rates. Near where i need to be.

Business Pet

8/10

Excellent

11 Nov 2025

Maria

The TV didn't have any channels

Partner

10/10

Exceptional

09 Nov 2025

Ricardo

Everything was great check in was easy!

Friends_and_family Family

2/10

Poor

22 Sep 2025

Heather

I dont mind staying at an old place. I know things have wear and tear. But it can be clean. The bare minimum was done at this property. I think they change the beds just because they have to. Wipe a few things down and

8/10

Excellent

21 Sep 2025

Jason

Traveled from Houston. Stopped here for a night. Everything went smooth. Carpet needs upgrading tho but all good.

10/10

Exceptional

01 Sep 2025

Ma Del Rosario

I liked because smell good

Leisure Family

8/10

Excellent

31 Aug 2025

Philip

Convenent location.

Business_and_leisure Self

6/10

Pleasant

17 Aug 2025

Verified traveler

Disappointing...

No ventilation in the bathroom, but shower was very nice. Pool was unusable. Breakfast first day was not great, second day was better. Beds very uncomfortable. Attempted to cancel second day of reservation, hotels.com tried reaching out to try to help, but hotel would not refund second night and allow cancelation. Overall disappointing stay

Friends_and_family Family

6/10

Pleasant

04 Aug 2025

Eloisa

.

Leisure Partner

6/10

Pleasant

21 Jul 2025

Barbara

Was a bit run down .. definitely needs an update . Room wasn’t as clean as I’d like . , stains on carpets , beds hard and uncomfortable. Staff were nice and friendly. Conveniently located .

Leisure Family_with_children

8/10

Excellent

07 Jul 2025

Rosenda

It was good to us!

Business Family

8/10

Excellent

23 Jun 2025

Luis A

It was good for my wife.

4/10

Poor

22 Jun 2025

delia

The pool was very dirty and after a long, hot day it would have been nice to enjoy the pool. Hot tub was full of green algae.

Friends_and_family Family

8/10

Excellent

16 Jun 2025

Patricia

Great price/Pet Friendly

Beds are ok. Pillows are ok. Took several hrs to cool off room because they donr have AC on when you arrive. No microwaves in room. But they are pet friendly and close to alot.

Business

8/10

Excellent

15 Jun 2025

Emily

The hotel was clean. There were many breakfast options available. My only issues were the bed being hard and lumpy. And the shower head was so low it was level with my chest. But it was clean and that is where it really counts!!!

Leisure Family

6/10

Pleasant

10 Jun 2025

Fernando

My room was visibly aged.

Leisure Family

8/10

Excellent

01 Jun 2025

Orlando

Real clean hotel

Partner

8/10

Excellent

27 Apr 2025

Bradley

Ice machine did not work and drink machine was empty.

Leisure

8/10

Excellent

13 Apr 2025

Lady

Friendly folks!

10/10

Exceptional

13 Apr 2025

Efren

Good place to stay.

8/10

Excellent

26 Mar 2025

Dean

Good price, comfortable room. 15 minute drive to Gruene. Would stay there again when touring in the area.

Leisure Partner

6/10

Pleasant

23 Mar 2025

Verified traveler

Room was very dated. Not very clean and very uncomfortable bed. Shower had great pressure though.

Friends_and_family Family

6/10

Pleasant

15 Mar 2025

Rodney

Convenient place to stay. Beds were hard.

8/10

Excellent

04 Mar 2025

TOM

Friendly staff, property has clean rooms...can use some updating / renos on the exterior. Overall safe, clean, reasonable price, allows pets

Leisure Pet

4/10

Poor

20 Feb 2025

Hilda

Too close to a busy road noisy

Business Self

8/10

Excellent

29 Dec 2024

JODI

Good for the price

This is an older hotel, so there are things like peeling paint, etc., but it is clean, comfortable and maintained overall. The room has a refrigerator but no microwave. It is convenient and close to everything. If you’re looking for a cheap place to sleep and shower, you can’t go wrong.

Partner

2/10

Poor

20 Nov 2024

Jeremy

Dirty

8/10

Excellent

17 Nov 2024

Melinda

Very nice people no issues. Hot tub didn't work but not a big deal for me

4/10

Poor

03 Nov 2024

Verified traveler

Not what I was sold.

I wanted to leave a review because my stay was the opposite of how this place is rated. The room was not great. Carpet was filthy, bed was spring city, lamp shade tore up, brown cola sprayed on the walls. It was just not clean at all. I will be staying elsewhere next time.

Self

8/10

Excellent

25 Oct 2024

GREGORIO

Kids loved the pool.

Leisure Family_with_children

8/10

Excellent

13 Oct 2024

Judy

Bed was hard

10/10

Exceptional

30 Sep 2024

olga

The property had bugs. Spider in the shower . Roaches on the walls.

Leisure Partner

10/10

Exceptional

22 Sep 2024

Alexander

Good place for its price, but pool was out of service besides that everything was good.

6/10

Pleasant

15 Sep 2024

Brad

some bad smells, few dirty linens, 2 light bulbs flickering, fridge smelled odd

6/10

Pleasant

07 Sep 2024

MIRANDA

You get what you pay for… hot rooms, dirty walls/furniture. Moldy shower curtains. No microwaves in the room.

Leisure Family

2/10

Poor

11 Aug 2024

Verified traveler

Disgusting.

America’s “best” value inn has serious cleanliness and pest control issues. I made a mistake and booked ABVI in 2 separate cities on our road trip. After canceling the first night in Brenham due to cleanliness and bug issues, we tried to cancel the next 2 nights in New Braunfels. They wouldn’t let us and assured us we wouldn’t have the same issues in New Braunfels as these are “independently” owned. So we gave it a shot. When we got to New Braunfels and checked in we got the entire family (2 adults and 3 children) out and into the room and it was a near mirror image from the previous night. So we packed up and left. Guy at the front desk said they would cancel us, I just needed to call the GM. Called the GM and he said they were gonna keep our money. He said he had receipts from pest control. Maybe he wanted me to use the receipts to smash the bugs in the room? I’m not sure. I’m not talking about a couple of bugs at the front, I’m talking about pests far into the room where “if” the building was sprayed, the bugs would have surely walked over some of it and at least been sick. These crawlers were at full strength. We ended up with fun memories from the trip and since we didn’t stay at ABVI, I won’t have to listen to my kids tell the story about the time bugs crawled on them in their sleep while they were in a sheltered building.

Friends_and_family Family

10/10

Exceptional

23 Jul 2024

Verified traveler

It is what you get when you stay at a cheap motel.

2/10

Poor

10 Jul 2024

scott

The room was nasty

Business Self

4/10

Poor

06 Jul 2024

LIZBET

Pros: the receptionist was nice, the property looks ok.
Cons: Rooms need to be more clean carpet, lamps, sofa that's the more dirty or most notably

Leisure Family

2/10

Poor

05 Jul 2024

Kimberly

I would not book here again for the simple fact that the rooms look and felt dirty. The pictures on the website are very well edited. I personally would rather book at another hotel next time. It just reminds you of a dirty motel 6.

Family_with_children

10/10

Exceptional

05 Jul 2024

Patricia

Price, convenience and location

Leisure Family_with_children

10/10

Exceptional

04 Jul 2024

Amid

Good

2/10

Poor

02 Jul 2024

Natalie

I checked in after midnight so I had to check in at a door outside instead of the lobby. I rang a buzzer 3 times and no one came. I kept checking behind myself because I didn’t feel safe outside alone with my purse waiting and waiting for a staff member to check me in. I finally called the hotel to tell a staff member that I was waiting outside to check in. That staff member came through the door that I could see from the window I was standing at! I’m not sure why they couldn’t hear the bell! The room was DISGUSTING!!!!! The carpet was stained, the wall was stained and scratched up, the towels were stained, food was spilled down a nightstand and onto the carpet, there was a dead fly stuck to the mirror, the sheets were stained, etc. “Breakfast” included cereal, pre-sliced bagels, spotty bananas, and little Debbie pinwheels and honey buns. Stay far away from this DUMP.

Leisure Family

2/10

Poor

02 Jul 2024

Susan

Had to wait in a hot room for maintenance to replace the filter in our AC unit. Car got dirty from them cleaning the upstairs balcony! Cards didn’t work on the door!

Leisure Pet

2/10

Poor

01 Jul 2024

Jason

Probably the dirtiest hotel I have ever stayed in. Bathroom walls were covered in urine. Food and stains all over the floors and other walls. In the morning we found a dead roach on the counter that wasn't there the night before. It had likely gotten into a roach trap and made it's way there to die. Pillow cover had holes from cigarette burns. Everything was covered in dust and looked like it hadn't been cleaned in months. Truly a 0 star stay.

Leisure Family

6/10

Pleasant

21 Jun 2024

Mark

Heavy traffic on main Hwy, but convenient to dining

Property is run down somewhat.

Business Self

10/10

Exceptional

20 Jun 2024

Myrna

Excepcional staff

Very clean and convenient. Front desk and Staff were exceptional!

Friends_and_family Family

2/10

Poor

18 Jun 2024

Lisa

The room they gave us was musty, smelled bad, water from shower smelled bad, the shower did not work. There was spatter all over room on walls. mold on the lamp shades. MOLD on the ac unit vents. I will never stay here again. its absolutely disgusting.

Leisure Family

8/10

Excellent

17 Jun 2024

Elizabeth

I loved that there’s a hot tub but I wished it would be looked after , the tub and pool were both a bit dirty . Overall it was enjoyable and breakfast was ok.

Leisure Family_with_children

10/10

Exceptional

16 Jun 2024

LILIANA

Good

10/10

Exceptional

13 Jun 2024

Zac

Very kind staff and clean room

Leisure Partner

8/10

Excellent

30 May 2024

David

Perfect for Budget- Minded!

Excellent value. Clean and safe. No frills but clean and safe with excellent t staff.

Friends_and_family Family

6/10

Pleasant

27 May 2024

MEGAN

I certainly got what I paid for 😰

The hotel room could have been ALOT cleaner! The pillow cases and linings felt rough like towels because I’m sure they don’t separate when washing.

The pool was dirty and the hot tub didn’t work. Parking is limited & the breakfast is a joke.

Friends_and_family Family

10/10

Exceptional

21 May 2024

Donald

The clerk was able to move us to the ground floor and was very nice.

Business

8/10

Excellent

08 May 2024

Bradley

Shower was awesome.

Leisure Family

6/10

Pleasant

07 May 2024

R and R Gas

It was ok.

Business

2/10

Poor

28 Apr 2024

Candice

Very Poor Experience

My family came over to stay on our confirmed night. However, there were about 20 to 30 men that looked very sketchy.they were all smoking and drinking at the front of their hotel. We have a 13 year-old daughter that they all locked eyes on and we felt very uncomfortable. we basically told the front office they can keep our money and we’re going to book somewhere else with another hotel.

6/10

Pleasant

09 Apr 2024

charles

just ok.

positives-breakfast was modest but ok. room was clean. a/c effective and quiet. shower stream real nice. room was quiet.
negatives-furniture a bit dated. towels thin and non-absorbent. couple minor repairs needed.

Friends_and_family Friends

4/10

Poor

17 Mar 2024

Jennifer

Not the worst

This location wasn’t the worst but the stay was uncomfortable. To begin with we get into the room and the tables are weirdly placed to block a conjoining rooms door. There was no microwave in the room only one placed in a common area that was outside. The room had a muggy stale smell to it, I had to go out and by air freshener. I tried to wash a load of laundry since we were in a near by river just before and the machines didn’t work, they just sent me across to the street to a sketchy laundry mat. I had specifically booked the room because it had a hot tub, we showed up and the hot tub was empty. If you’re going to literally just sleep, wake up and leave, it’s a good fit for you. The good thing was that the breakfast was decent, had quite a few options.

Friends_and_family Family

10/10

Exceptional

13 Mar 2024

Thomas

Staff was friendly and everything was clean.

Business Family

8/10

Excellent

26 Feb 2024

Brian

Property is good and price is reasonable.

Leisure Family

6/10

Pleasant

19 Feb 2024

Frances

Not a good experience. First room neighbors were loud, room was dirty and the ceiling leaked in the shower all night. Moved to a different room for the second night. Room was a little better but one of the beds had blood stains on the sheets. Shower barely spit out water, the shower head was so crusted with calcification. Baseboards are filthy, made the mistake of moving the nightstand to plug in my phone doesn’t look like anyone ever cleaned behind it. The side of the tub was crusted with what looked like vomit next to the toilet. Toilets in both rooms continuously ran. Glad to leave, would not ever stay there again. I’m not a stranger to budget friendly motels but this was one of the worst I’ve ever seen.

Leisure Family

10/10

Exceptional

18 Feb 2024

Chris

Amazing place would stay again if in area. No issues. Prompt. Breakfast was there like stated.

Leisure Family_with_children

2/10

Poor

15 Feb 2024

Linda

Fiest it snelled of string mold.Turning on the heat made it smell even worse. The dark carpet was nasty and also smelled bad. There were nasty stuff on the bathroom wall. It looks like the house cleaner pretty much just made the bed and wiped the counters off. Dont let the internet pictures fool you.
They do allow pets. Thers a $25 dollar a day fee with a possible $200 cleaning fee.

Pet

8/10

Excellent

14 Feb 2024

Randy

It wasn't an expensive place in fact it was very inexpensive but it was clean enough, had a great shower and comfortable beds.

Leisure Family

8/10

Excellent

06 Feb 2024

Robin

Pleasant last minute booking

This hotel is nothing flashy, but rooms were clean & bug free which is a huge plus! When I checked in @ the front desk the man said my booking was for a smoking room so I immediately requested to be changed to a non-smoking room and he was able to accommodate without any problem or change in rate, which was nice. They have a small breakfast area in the lobby which looked to have waffles, juice, coffee, pastries, & a couple fruit options but we didn't have time to sit down and eat as we were leaving early the next morning. There was nobody at the front desk or in the breakfast lobby to formerly check out with when I went in at 8 a.m. so I just left my key in the \"checkout\" box and left.

Partner

10/10

Exceptional

24 Jan 2024

Cynthia

Its at a good location and I felt safe

Business

8/10

Excellent

22 Dec 2023

Wendy

People are very nice but my bed was super firm but other than that, it was good.

Friends_and_family Family

6/10

Pleasant

09 Dec 2023

Donna

Ok. Good for the price. Clean. Hot tub was dirty and non functioning. Decent continental breakfast.

Leisure Partner

10/10

Exceptional

29 Nov 2023

Cathy

Convenience to our family. Clean, just sorry there was no microwave.

Leisure Partner

4/10

Poor

02 Nov 2023

Chad

The shower head pointed to the bathroom floor, getting the floor wet. the security door latch was loose, needs tightening. We were charged for a night, that I couldn't call to say we would be there in two days, no direct number to the hotel. The bed was hard as rocks, woke up with a major back ache. Requested extra bath towels, didn't get.

Leisure

10/10

Exceptional

25 Oct 2023

Jake

Good place to stay for a couple of days and the location is very convenient

Business Self

8/10

Excellent

17 Oct 2023

Anelies

Very friendly service