Studio 6 New Braunfels Tx

United States , New Braunfels - TX
New Braunfels, 1214 N Business 35
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50 reviews shown

2/10

Poor

07 Apr 2026

Deanne

Not the most pleasant place to stay.

Pet

2/10

Poor

07 Apr 2026

Deanne

Welcoming to pets, yes, however, I was viciously attacked by a "resident" cat, requiring medical treatment. Management showed a little concern, but did zero follow-up. Housekeeping stole my swimming suit, and the front desk swindled us out of a $100 pet deposit, too.

Pet

2/10

Poor

30 Mar 2026

José

They charge me 75 dollars deposit and they don’t give me back they ask me to clean the room to get my deposit back! I never come back to that place!
They only partial clean my room once a week

Family_with_children

8/10

Excellent

23 Mar 2026

Paula

Pros: Plenty of hot water, and water pressure, kitchen well stocked, rooms are very clean, bed is great. This stay was a working stay and not a vacation. The property also had a large lot to walk my dog. Coffee in lobby is great, and a lady named Pat was very accomodating. Cons: rooms could use some updating, but honestly, it was very comfortable.

Pet

2/10

Poor

16 Mar 2026

Miguel

Very bad experience in this hotel, they only cleaned the room once in two weeks, they didn’t give clean towels, they were expecting for us to take out the trash and at check out they didn’t give back the $75 deposit supposedly beacuse the room was dirty but they didn’t come to clean it, never going back to this hotel

2/10

Poor

20 Jan 2026

Nikki

The room had roaches, stained smelly towels, the room itself smelled horrible, AC didnt work well, there was people doing drugs outside of the building as we were walking up with our 3 children. Other people were smoking right by the doors, you could smell marijuana and overall the safety was a concern.

Leisure Family_with_children

2/10

Poor

02 Dec 2025

Samantha

Disgusting room, management was absolutely terrible and no one can answer their phone so I wasn’t able to get a refund even when we left a day earlier because of how gross it was.

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

Alissa

Everything was great for the price

10/10

Exceptional

17 Oct 2025

Gabriel

Good room for the price

Self

6/10

Pleasant

17 Oct 2025

Jo Dee

You check-in in one building but stay in another. People/guests were always sitting by the doors.

Leisure Partner

4/10

Poor

12 Sep 2025

Rick

Room was at the sister hotel. So had to check in at one location and stay at another. The hotel that I stayed in smelled like marijuana all throughout the hotel, including the lobby.

Self

6/10

Pleasant

07 Sep 2025

Clinton

The front desk ladies were rude. The outside was surrounded with homeless looking people.

Leisure Family

4/10

Poor

07 Sep 2025

Tierra

Poorly maintained, there were cockroaches, the shower and toilet was not working

Leisure Partner

10/10

Exceptional

25 Aug 2025

Michael

It was really good.
The service was really good

Friends_and_family Friends

4/10

Poor

28 Jul 2025

Larry

The site is shared with Studio 6 and Motel 6. It looks like it is under construction. It sits far back from the Interstate and there is a lot of chainlink fence and empty space in front of the site. Parking is woefully inadequate and inconvenient. The only landscaping were 2 Palm Trees. While Motel 6 is known as a "value" brand when comparing others, staying here made me feel 'embarrassed & poor'.

Leisure Self

2/10

Poor

13 Jul 2025

Oscar

Worst mistake booking here the place smells like trash and cigarette. There were roaches in the room , not water pressure on the restroom sink

Friends_and_family Family

4/10

Poor

11 Jul 2025

Amanda

Had roaches and house keeping never came by

Business Family_with_children

4/10

Poor

05 Jul 2025

Gary

Do no recommend

First room tv did not work just flickered. Changed rooms. All of hallways smelled like weed, bare walls in rooms, room smelled of weed. No soap or shower products in the bathroom. Only two towels for a family of 4.

Friends_and_family Family

4/10

Poor

02 Jul 2025

Verified traveler

New and already dirty

I thought because of being a renewed facility, it was going to be cleaner, but the hallways were nasty, it was super noisy, you could hear the next door guests at all times. Beds were clean at least and the lady at the front desk was very sweet, but most likely not staying there again

Friends_and_family Family

2/10

Poor

29 Jun 2025

Jacoby

It was nasty rooms had a bad odor and had roaches and bed bugs it was not satisfactory at all and should have been reimbursed for how nasty they was now have to check all my luggage for roaches had a family member woke up with roaches in her purse would never stay here again kids woke up with bites from bed bugs horrible.

Family_with_children

2/10

Poor

17 May 2025

Jeanne

Never Stay here

This property was very bad! Didn't feel safe, not clean, bugs, and when I went to management kept getting pushed off. Couldn't even stay what was prepaid due to the condition. Checked out and tried to get with the manager, and they kept saying not there and unavailable

Business

2/10

Poor

28 Apr 2025

Orlando

This place was horrible, to start when we go in to check in to the studio 6 there’s no one is the lobby at any time we had to walk across to the other building to check in or with any other assistants. We get our keycards and head to the top floor where the hallway smelled absolutely horrible at all times. We make it into our room where we notice the room doesn’t match the pictures in the listing, the room is smaller than advertised and is missing furniture. The cleanliness of the room was also bad, the microwave was very dirty and had dirty napkins in it, the sink had chunks of food, there was left over food in the fridge, and the lights above the beds were filled with dirt and trash. The toilet in the restroom was clogged when we got there so we had to wait for maintenance to fix it. Room service was subpar as well, they cleaned the restroom and did the bed but they still left the microwave, fridge, sink in the same condition it had been. On our final night there we enter the building and try to key into our room but neither key would work at all, we head across to the other building where the worker re program the keys without any confrontation. The key still did not work when we got to our room so we head back down to speak with the worker, turns out she misheard the room number and gave us the keys to someone else’s room without any sort confirmation it was our room. Overall this was a horrible experience, one of the worst hotels I’ve stayed at I would not recommend it.

Business Partner

8/10

Excellent

07 Apr 2025

Terry

The front desk was helpful

Business Self

8/10

Excellent

15 Feb 2025

Santiago

Good for the price

Was good and comfortable

Friends_and_family Family

2/10

Poor

18 Jan 2025

Ryan

Roaches.

Business

2/10

Poor

16 Jan 2025

Ryan

This property was filled with roaches. The gentleman next door to me left due to the roaches and my tv didn’t work and they asked if I would like his room knowing the roach issue. They make you pay a $75 cash deposit and will only return when you’re ready to check out and they inspect your room. The water was shut off after work without warning leaving hours of no use. Never again. 0/10

Business Friends

4/10

Poor

27 Dec 2024

KRISTINA

No clean towels/housekeeping at all while you stay

Room was fine, but don't think that you are going to have your trash emptied or clean towels/sheets without tracking them down. Stayed for 2 weeks and when I requested them to come change sheets and get clean towels I was told it was not my day (like we work there and are suppose to know what day they are suppose to come and clean). They would not help me even though no one came the entire time we stayed. We canceled our reservation for the 3rd week because of this and will not be back.

Business

6/10

Pleasant

16 Dec 2024

Sasha Alexandra

It had a very sketchy look to it. The people outside, just didn’t make the place look welcoming, or safe. You had to check in at one side, then drive around to a whole other building and park somewhere else then enter in through other doors. Place smelled like one big rolled up dubbie. The area I stayed in had no staff supervision, or anyone there at all. The room was a very decent size, and clean. It would have been nice if there was pans and utensils provided since I did rent a kitchenette/ studio. I will say though, absolutely quite hallways. I enjoyed not been woken up by crying children, or parents yelling at kids.

Leisure Family

4/10

Poor

23 Nov 2024

Katherine

They gave me a room that wasn’t clean. The room smelled like smoke, and even after the room was cleaned, it still looked dirty. The towels were dirty.

Leisure Self

4/10

Poor

05 Nov 2024

Chandler

Despite the kind staff, our stay was miserable. The neighboring guest had two dogs that started barking at 5am and never stopped. There were dog feces all around the sidewalks and planters near the room which made bringing things in from the car harder than it should have been. There was no way for the hotel staff to address the noisy dogs. It would have been nice to have been told there were animals in the room next to us before we got all unpacked and in bed - that way we could have asked for a different room.

Partner

2/10

Poor

02 Nov 2024

Kenneth

Don't book here!

I refused to stay there. It was dirty. There men hanging around outside smoking. I arrived and ask to use the restroom and was told there was no restroom for customers, i would have to wait until i checked in and get to my room.

Self

6/10

Pleasant

28 Sep 2024

Evette

Not as advertised and not clean

Hotel did not reach back out to me after complaint of non cleanliness and leftover food in fridge, price is reasonable however pay a bit more and stay elsewhere at least not this location. The area is also not safe.

Partner

2/10

Poor

15 Aug 2024

Sarah

Worst Hotel (Bugs)

This was the worst place I’ve ever booked. After waiting 2 hours for room to be cleaned,checked in 2nd room and bugs crawling all over floor and roachs crawling on wall. I went to front desk and was told that there was nothing they could do about that. I’ve never had such poor customer service. They said I couldn’t get a refund and called the police to have my family escorted off there property . Also upon checking in they charged me more than the price I booked for. Once again front desk person said I needed to contact you because they can do that. I would never recommend this place to anyone. I would hope you take this place off of your hotels. I will be contacting corporate about everything. I have pictures of bugs and trashy hallway.

Friends_and_family Family

10/10

Exceptional

26 Jul 2024

Alyssa

Lovely stay!

8/10

Excellent

23 Jul 2024

Lawrence

N/A

Business_and_leisure Partner

10/10

Exceptional

22 Jul 2024

Citlali

It’s worth it

4/10

Poor

21 Jul 2024

Elizabeth

Not so good

It was an ok stay. Slight holes in drapes. The plastic shower surround was cracked on the floor exactly where you need to stand to shower. It looks like they tried to tape it over but I gave way if you stepped on it. The control for the stove was broken and exposed. It was a cheap room and ok for 1 night.

Friends_and_family Family

2/10

Poor

16 Jul 2024

Russell

I checked in to the room, and less than 5 minutes in the room went and found a different hotel to stay in.

4/10

Poor

11 Jul 2024

Southwest

Roaches

Seemed good at first until I met some cockroaches in the bathroom. First time in 20 years I’ve seen cockroaches at a hotel.

Partner

2/10

Poor

10 Jul 2024

Jesus

Roach infested

4/10

Poor

06 Jul 2024

Juanita

I was on the first floor and the room above was noisy. I heard stomping for 3 hours straight almost even sounded like they were fighting! They were a couple of flies in the room I could not get rid of. Toilet was dirty.

Leisure Family

8/10

Excellent

04 Jul 2024

Louis

Good stay

Room was good. You need to bring your own bathing items as they only offer bar soap for your use. No shampoo or conditioner available.

Self

2/10

Poor

01 Jul 2024

Jennifer

Infested with cockroaches… don’t stay here. They will not refund you even if you check out the next morning and tell them you won’t be staying for your 2nd night because of the cockroaches… that we left evidence of on the counter and took photos of… worst few hours of sleep ever. They likely made double the money on the room checking it out to someone else and will not refund our money we paid in advance for the room. Not to mention the staff knocked on our door in the middle of the night multiple times when we had small children sleeping and a super early day ahead of us, saying they show that room should be available even though we checked in with the front desk… we booked our next night at La Quinta Inn and it was clean and comfortable!

Leisure Family_with_children

2/10

Poor

30 Jun 2024

Verified traveler

Smelled terrible had roaches and ant they came out to play at night!!!!!

Friends_and_family Family

4/10

Poor

17 Jun 2024

Bruce

The bed was very comfortable allowing for a good night's sleep.
However, the room was poorly stocked, no cups, no soap, no shampoo. The room was a kitchenette, but there was not a coffee maker, nor cups.
The door did not seal showing light from the outside, and allowing flies. There was damage to the wall around the door. The window sill had not been cleaned in sometime. The office for this property was at the property next door. The on-line pictures of the property and rooms seemed to indicate a newly constructed building. But the building was, in fact, NOT new, and had been there for some time. The office blamed theft as the reason, the room was not stocked with soap and shampoo before we checked in. ONLY when we asked for soap and shampoo, were they provided. The office did not offer any drinking cups either.

I have stayed at Studio 6 before and found the properties to be clean, the rooms stocked. This property does not meet the basic standards advertised for a Motel 6 property, - that of a clean room. The room was not clean, there was debris under the bathroom sink, and the window sill above the window unit, had not been cleaned in in some time. It appeared to be moldy, but could have been water stain.

When I brought my concerns to the attention of the office, they didn't not seem to care, and admitted they knew, the room was damaged, unclean, and not fully stocked - with soap and shampoo.

Business Family

8/10

Excellent

17 Jun 2024

Frank

There wasn't any new coffee packets, but was old used coffee in coffee machine, had only small towels, and I had to go to the lobby after calling about tv not working. Waited 30 minutes. Not enough parking. Had to park on other side of property

Business_and_leisure Partner

4/10

Poor

13 Jun 2024

Ericia

I understand they are under construction, but the shower was not very clean, cleaning person either left their hair or it wasn't cleaned properly. The shower head was completely attached to wall. I saw a couple of roaches and their was no coffee pot in the room, like I was told their was. Despite where I stay I always carry disinfectant spray and cleaner

Leisure Family

4/10

Poor

02 Jun 2024

Ryan

No extras looked run down floors in the room was dirty

Leisure Family

6/10

Pleasant

28 May 2024

Lawrence

I cannot recommend this property for future guest. They have a major bug and cleanliness issue. Not to mention on my first day the electric stove wasn’t working and had to switch rooms. The room was so dirty that I had to go to the store to buy cleaning supplies to clean out the room.

Leisure Partner

10/10

Exceptional

20 May 2024

Leticia

Receptionist was amazing. The rooms were very clean.

Leisure Family