Nicole
Arriving to the property at night the front and the side buildings were fully lit with lights. however, they told us that our room was in the back of the side building. When we got there it was dark. There were no lights on the building and no porch lights working. Upon entering our room we noticed that we did not receive the correct room we booked when I went to talk to the front desk they looked up my confirmation and said there was nothing they could do. When I asked why they couldn’t make any accommodations the lady at the front said they were sold out of the room I booked for. She did not apologize or offer any resolution. After going back to our room to analyze, we noticed there was brown stuff on the walls on the bathroom, and the shower rod was barely hanging onto the sheet rock, causing the shower curtain to dip down and only be able to sit in the middle of the rod and when showering water seeped out all over the floor. The rest of the room itself wasn’t too bad but the other issue I had was being on the first floor. You can hear everything upstairs from banging, stomping, moving the furniture and also the front doors are metal so you can hear when they open and close. So this means you can hear everything at all hours of the night. This is also a pet friendly motel, unfortunately people do not pick up after their pets, and all of the rest areas were full of dog feces. This was a waste of money and I wish I had booked the insurance to get some of my money back
