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Home2 Suites by Hilton New Braunfels

New Braunfels - TX · United States

2162 Stephens PlaceView location

9.2/10Excellent397 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.6/109.6
Condition9.4/109.4
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Home2 Suites by Hilton New Braunfels

Our hotel Just off Interstate 35, we’re in the heart of the Texas Hill Country, next to Buc-ee’s, several shops, and restaurants. Schlitterbahn Waterpark and San Marcos Premium Outlets are each 15 minutes away. Enjoy our outdoor swimming pool, 24-hour fitness center, and free breakfast.

Guests can enjoy a year-round outdoor swimming pool, fitness room, and electric vehicle charging station. The hotel provides a 24-hour front desk, lift, and paid on-site private parking.

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With a stay at Home2 Suites By Hilton New Braunfels in New Braunfels, you'll be within a 10-minute drive of Gruene Hall and Comal River. This hotel is 9.8 mi (15.8 km) from San Marcos Premium Outlets and 4.7 mi (7.5 km) from Guadalupe River.

Make yourself at home in one of the 104 air-conditioned rooms featuring microwaves and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as desks and coffee/tea makers. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Pool access available from 9:00 AM to 10:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    Guests will receive smart lock details. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Minimal age
    21
  • Optional fees
    • Uncovered self parking fee: USD 5.40 per day (in/out privileges)
    • Pet fee: USD 81.19 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

New Braunfels Town Center at Creekside 0.3 km / 0.2 mi
Resolute Health Hospital 0.7 km / 0.5 mi
Museum Of Texas Handmade Furniture 4 km / 2.5 mi
Lake Dunlap 4.1 km / 2.5 mi
Camp Comal Sports Park 4.1 km / 2.5 mi
New Braunfels MarketPlace 4.8 km / 3 mi
Gruene Hall 4.9 km / 3 mi
Faust Street Bridge 5.4 km / 3.4 mi
New Braunfels Convention Center 7.3 km / 4.5 mi
Texas Ski Ranch 7.3 km / 4.5 mi
Comal River 7.5 km / 4.6 mi
Sophienburg Museum & Archives 7.5 km / 4.7 mi
Guadalupe River 7.5 km / 4.7 mi
New Braunfels Railroad Museum 8 km / 4.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 100
  • hotel
  • Wi-fiExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 20 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable7 photos

    Home2 Suites by Hilton New Braunfels

    SUITE KING BED ONE BEDROOM

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 20 m²STU.2Q-1
    STUDIO TWO QUEEN BEDSPhoto unavailable6 photos

    Home2 Suites by Hilton New Braunfels

    STUDIO TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 20 m²STU.KG-2
    STUDIO KING SIZE BEDPhoto unavailable1 photo

    Home2 Suites by Hilton New Braunfels

    STUDIO KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BED • 1 Bedroom • 20 m²STU.H6-KG
    STUDIO Accessible KING SIZE BEDPhoto unavailable7 photos

    Home2 Suites by Hilton New Braunfels

    STUDIO Accessible KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Home2 Suites by Hilton New Braunfels

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 20 m²STU.H6-2
    STUDIO AccessiblePhoto unavailable1 photo

    Home2 Suites by Hilton New Braunfels

    STUDIO Accessible

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 20 m²STU.H6-4
    STUDIO AccessiblePhoto unavailable6 photos

    Home2 Suites by Hilton New Braunfels

    STUDIO Accessible

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-4

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q

    Photos are not available for this room type.

    Home2 Suites by Hilton New Braunfels

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM Accessible • 1 Bedroom • 20 m²SUI.B1-H6
    SUITE ONE BEDROOM AccessiblePhoto unavailable1 photo

    Home2 Suites by Hilton New Braunfels

    SUITE ONE BEDROOM Accessible

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen Beds • 1 Bedroom • 20 m²STU.H6-2Q
    STUDIO Accessible-Two Queen BedsPhoto unavailable1 photo

    Home2 Suites by Hilton New Braunfels

    STUDIO Accessible-Two Queen Beds

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2Q

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    Home2 Suites by Hilton New Braunfels

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 20 m²STU.H6-3
    STUDIO AccessiblePhoto unavailable6 photos

    Home2 Suites by Hilton New Braunfels

    STUDIO Accessible

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-3

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 1 Bedroom • 20 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable7 photos

    Home2 Suites by Hilton New Braunfels

    SUITE Accessible KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 20 m²STU.H6-1
    STUDIO AccessiblePhoto unavailable1 photo

    Home2 Suites by Hilton New Braunfels

    STUDIO Accessible

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-1

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Home2 Suites by Hilton New Braunfels

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 20 m²STU.KG-1
    STUDIO KING SIZE BEDPhoto unavailable6 photos

    Home2 Suites by Hilton New Braunfels

    STUDIO KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Home2 Suites by Hilton New Braunfels

9.2
Excellent
397 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.6 /10
Condition
9.4 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
06 Aug 2026
Jose
great breakfast and staff ready to assist at any need !!!
10/10
Exceptional
04 Aug 2026
Rufino
This is a newer Hilton home and suites and me and my family absolutely loved it. The staff was courteous and professional. The rooms were clean and well maintained. If we’re ever in this area, we will only be staying at this hotel.
10/10
Exceptional
02 Aug 2026
Frank
Room was beyond expectations. Service was friendly and professional. Breakfast was great too. We will be staying there again when needed.
10/10
Exceptional
31 Jul 2026
Larry
Newer, breakfast was restaurant quality.
10/10
Exceptional
30 Jul 2026
stephanie
Location
10/10
Exceptional
30 Jul 2026
lucy
Great new hotel, clean
Good breakfast, nice staff would stay again
10/10
Exceptional
28 Jul 2026
ENERI
Excelentes
6/10
Pleasant
27 Jul 2026
Hannah
The room was excellent, very large and roomy. Considering this is a pet friendly hotel, our room smelled awful possibly like urine, and the carpet was pretty stained maybe the last guest had animals that used the restroom on the carpet and it wasn’t cleaned properly. It was very nice to have a sink, and large sized refrigerator. The bathroom was very nice. The only other downfall was our room would not go below 72 degrees, so the room stayed pretty warm and it was uncomfortable at night. Breakfast was 2/10, never have I seen breakfast the way they do it at a hotel. It was all processed and pre-made items, just needing warmed (eggs, sausage , ham, hash browns) kind of like McDonalds breakfast. the only thing some what made to order was the waffles which were 4/10. Probably wouldn’t book here again. Staff was extremely friendly!
10/10
Exceptional
26 Jul 2026
Brandy
Our experience was excellent! Definitely 5+ stars! Arabella and Myesto provided an exceptional and genuine customer service beyond expectations. They were very personable and accommodating. The hotel and room was clean, breakfast was great, and the hotel is in a great location close to shopping, restaurants and a Buc-ee's. Schlitterbahn was only a short 12 minute drive, which if you have Gold Passes is worth not paying extra at the resort, and the drive to float the rivers was only 10-15 minutes. Sip-n-Put is also close by and fun. This will be our \"go to\" place to stay again next time we visit! Thank you to the incredible Staff!
6/10
Pleasant
25 Jul 2026
Tiffany
2nd stay here the hotel is clean and new the breakfast is good the upper floors are louder. This stay we were on the first floor and it was not as loud. The pool is clean and the staff is friendly
8/10
Excellent
24 Jul 2026
SARAH
Overall is was good. We did have to ask for clean towels
10/10
Exceptional
21 Jul 2026
Carlos
Clean room... Clean shower... Only thing is I had to use the power breaker a few times but other than that everything was perfect
Friends
10/10
Exceptional
17 Jul 2026
james G
Comfortable rooms, clean and quiet. Service was great. Free breakfasts were surprisingly good.
Partner
2/10
Poor
14 Jul 2026
Cody
Room smell was very powerful. They make you pay for parking which is weird.
Friends_and_family Family
10/10
Exceptional
13 Jul 2026
maristella
The hotel was in a great location, spacious, clean, the staff was kind and helpful. Overall, loved our stay!
Family_with_children
10/10
Exceptional
12 Jul 2026
Art
Great location.
Family
10/10
Exceptional
12 Jul 2026
pedro
Friendly staff along with the breakfast!
Family_with_children
8/10
Excellent
11 Jul 2026
Christy
Good place to stay. Large room. Didn’t clean our room daily but that is okay a”and a safe would have been nice to have in the room.
Friends_and_family Family
10/10
Exceptional
11 Jul 2026
Evans
I had a wonderful stay at this hotel! The room was spotless, the staff was incredibly friendly and helpful, and the breakfast exceeded my expectations. The location couldn't have been better, with shopping, plenty of restaurants, and easy highway access all just minutes away. Everything I needed was close by, which made my trip so convenient. I highly recommend this hotel and would definitely stay here again!
Business Self
10/10
Exceptional
11 Jul 2026
Maria Carliza
It was an excellent experience for me and my whole family. Everything went smooth and hassle-free from the moment we arrived up to when checked out. We will definitely stay again here on our next visit.
Family_with_children
6/10
Pleasant
10 Jul 2026
Walter
The room was nice and clean just wasn’t happy that I couldn’t change my reservations from a double queen bed to king bed without paying a fee which the price wasn’t even different and also found out that I had to pay a parking fee to park at the hotel we’re staying at. Kind of weird to me
Partner
8/10
Excellent
09 Jul 2026
Ruth
I loved the availability of the sink, fridge, microwave and dishwasher in the room. Everything looked clean for the most part but we did have a bug on the bed that my son killed before I got to see the type of bug as well as a spider on the wall while I was in bed. I also did not like that we had to pay for parking. It is ridiculous to pay for parking at a location you are already paying to stay. Real close by to multiple stores and restaurants including HEB, Buc-ee’s, dollar tree and more. Great breakfast selection. Has two waffle makers but I feel like they need more as line gets pretty long. So don’t wait last minute for breakfast time. Overall a 4/5 stars.
Family_with_children
8/10
Excellent
08 Jul 2026
Alicia
Good experience . Would stay at this location again .
Friends_and_family Family
10/10
Exceptional
08 Jul 2026
Jaime
Very clean environment.
10/10
Exceptional
06 Jul 2026
Kourtney
Staff was great helping me with an issue with guests I was staying with! So greatful to feel supported and safe! I wish I knew his name so to the gentleman working overnight Saturday night the 4th, Thank you!! Your kindness and attentiveness meant the world.
Friends
10/10
Exceptional
06 Jul 2026
Carlos
Hello I stayed there for the 4 of July on the 4th floor the stay was excellent in every way room was clean smell great pool was terrific.Breakfast was wonderful the staff was very friendly and helpful I loved it here we come again when I’m in town .
Friends_and_family Family
2/10
Poor
02 Jul 2026
Destiny
We got a noise complaint the 3 nights we were there and continued to let them know it was coming from the room next door. The walls are paper thin. Everything else was perfect especially after coming back from a long days at the water park.
Friends_and_family Family
10/10
Exceptional
02 Jul 2026
Farah
Great experience. No issues
Partner
10/10
Exceptional
29 Jun 2026
Albert
The kitchenette was awesome and the staff was super helpful. Probably my only complaint is that the neighbors next door and upstairs were loud, but that wasn't the hotel's fault. Room was bigger than I expected and well furnished. I'll definitely stay here again next time my family and I are in town.
Friends_and_family Family
8/10
Excellent
28 Jun 2026
Lori
Nestled in the quiet area of Creekside Crossing. Easy access in and out. You have to pay to park on premises. It’s like five dollars no big deal per night. We stayed on the first floor. With the kitchenette, it was nicely equipped. The AC unit made a funny noise all night, but once I went to sleep, I couldn’t hear it no more. And we didn’t complain about it just one night we could deal with it. When the hotel is full, there’s limited parking spots. Great breakfast option. The next day staff was helpful, polite friendly.
Partner
4/10
Poor
25 Jun 2026
CYNTHIA
Upon check-in, the night staff was not friendly no greeting whatsoever.
Furthermore, the condition of the room was unacceptable, as there were visible stains on the walls in both the bedroom and the restroom. I also discovered several dead roaches in the restroom.
Friends_and_family Family
6/10
Pleasant
22 Jun 2026
Amy
The bathroom was rather small considering we booked a suite. The fire alarm going off at 7:15 am was not great either.
10/10
Exceptional
22 Jun 2026
Jarod
It was nice to have a separated bedroom. Great A/C to cool down. Plenty of space for an air mattress so the kids didn't have to share a fold out couch. Lots to do nearby.
Family_with_children
10/10
Exceptional
18 Jun 2026
scott
a
10/10
Exceptional
17 Jun 2026
renee
Great place to stay. The room was spacious, the bed was very comfortable. The kitchen it was great. The full size refrigerator and dishwasher was great. We really enjoyed our stay. When we are in the area, we will stay there again.
Partner
8/10
Excellent
17 Jun 2026
Molly
Overall this hotel was very nice! Clean, helpful and friendly staff, great breakfast included. My only issue was that we could not stay connected to the Wifi consistently, which wouldn’t have been a huge deal except that we did not have phone service (with TMobile) in our room so we really needed the internet connection. We tried everything that the staff suggested and were able to use it but would have to repeatedly forget it and log back on.
Friends_and_family Family
10/10
Exceptional
17 Jun 2026
Lonnie
Clean room
Family_with_children
10/10
Exceptional
16 Jun 2026
Shelby
Very nice
10/10
Exceptional
14 Jun 2026
Erica
Everything was so clean, the staff was so friendly and helpful! Overall, it was a great place! Clean rooms, family friendly, perfect!
Friends_and_family Family
10/10
Exceptional
13 Jun 2026
Belinda
Weekend getaway with my BFF. Room was nice and big enough for two women and all their stuff. I would recommend this hotel for price, cleanliness and all the shopping and restaurants around.
Friends_and_family Friends
10/10
Exceptional
12 Jun 2026
Gopalakrishna
Very pleasant stay
Family_with_children
10/10
Exceptional
12 Jun 2026
David
Beautiful room and very large! We enjoyed our stay after a day at Schlitterbahn.
Family
10/10
Exceptional
11 Jun 2026
Justin
Clean place, great location for the area
Self
10/10
Exceptional
09 Jun 2026
Dan
Great stay
10/10
Exceptional
08 Jun 2026
Leesly Zaray
I like the cleanest that the hotel is, breakfast is nice too and accesible to the Highway and restaurants around it
Family_with_children
10/10
Exceptional
07 Jun 2026
Mary
staff was friendly, welcoming, and always willing to help. Our room was clean, comfortable, and well-maintained, and the overall atmosphere made us feel right at home.

One of the best features was the convenient location. A shopping center is just down the street, making it easy to grab anything we needed, enjoy a meal, or do a little shopping during our stay.

Everything exceeded our expectations, and we would definitely stay here again. We highly recommend this hotel to anyone looking for a comfortable, relaxing, and conveniently located place to stay.
Partner
10/10
Exceptional
05 Jun 2026
Reeda
Friendly staff. Really good service.
Family_with_children
10/10
Exceptional
04 Jun 2026
Elizabeth
Friendliest front desk staff ever. Felt like we were amongst friends. Room was clean and comfortable. Breakfast was okay, would have loved to have had bacon as an option but otherwise good set-up and choices
Partner
10/10
Exceptional
04 Jun 2026
Alejandro
.
Family_with_children
10/10
Exceptional
03 Jun 2026
Carlos
Great location, friendly staff, would definitely stay here again.
Partner
8/10
Excellent
03 Jun 2026
Adrienne
All good… breakfast sandwich bar especially, but paying $4.99 for parking next to rural America and corn fields felt like a money grab! I would have rather paid in rate or for breakfast.
Friends_and_family Family
8/10
Excellent
02 Jun 2026
Wilford
The girl that checked us in was very disrespectful, also there is a $5 fee for parking in the parking lot! It’s not that 5 is expensive it’s the principal!
Partner
10/10
Exceptional
01 Jun 2026
Nicole
Hotel was very clean and staff was great at check in
Friends_and_family Family
10/10
Exceptional
31 May 2026
THOMAS
Clean rooms
10/10
Exceptional
31 May 2026
John
Literally, not one thing to complain about. Breakfast was fantastic!
Family_with_children
10/10
Exceptional
30 May 2026
David
Clean hotel, better than average breakfast. Nice to have laundry on-site. Kitchenette with full fridge is very convenient.
Family_with_children
10/10
Exceptional
29 May 2026
edith
clean room, broken shelf under sink rm 302,
peloton bike pedal bent—-so unusable, pleasant staff, nice decor, wednesday morning 5/27 breakfast crew was no show—-so no hot coffee or breakfast of any kind at 6:30-6:45……partial breakfast by others at 7:45—-but many items still not available.
Partner
10/10
Exceptional
28 May 2026
Melinda
Amazing hotel the reception was by herself and handled everything really well. Very cleaned and my kids enjoyed and asked to stay again there
10/10
Exceptional
27 May 2026
Katty
breakfast was really good , overall very clean definitely will book again
4/10
Poor
26 May 2026
David
The fire alarms going off twice in the middle of the night sure set the pace for a three night stay. Inconsiderate patrons only made for a ho him stay. Took three hours to wash a load of clothes because people would put their clothes in and the leave to go shopping. Staff wasn’t helpful. Really getting tired of Homes2Suites. They used to be the standard now they are Motel6
Family_with_children
10/10
Exceptional
26 May 2026
Rolando
Was very quiet, very spacious, had a full kitchen… used the laundry facilities, everything was perfect
Partner
10/10
Exceptional
26 May 2026
Josephine
Great room & price
10/10
Exceptional
25 May 2026
David
Alarm went off but it was fine
Partner
2/10
Poor
24 May 2026
Jorge
Well hotel was nice clean and well maintained surroundings were amazing but a false fire alarm goin first at 1:00am them at 3:00am then at 5:00am was really inconvenient didn’t tea get any rest not my family I had to drive early morning home 4 hours home and really sleepy and tired when i spoke to front desk they said nor did anything about all we got was à sorry will dispute charges since we really had no rest a lot of people were complaining and we were running outside with no rest be careful it’s not just about appearances but also about customer service we love to visit New Braunfels and always looking for the best hotels but I’m very disappointed this hotel is out of my destination specially for the customer service what a bad Memorial Day weekend ruined with no rest
Friends_and_family Family
10/10
Exceptional
20 May 2026
Jason
Very New and clean.
Partner
10/10
Exceptional
18 May 2026
Monica
Great stay! Easy, smooth check-in , clean rooms and friendly staff. Will stay here again!
10/10
Exceptional
18 May 2026
Soayra Indira
I love staying at this hotel; it is comfortable, always organized, and clean. The staff is very cordial and friendly, always willing to help. The breakfast is excellent and comprehensive, and it is a quiet place.
Family_with_children
10/10
Exceptional
10 May 2026
Jesse
Will definitely stay again
Partner
8/10
Excellent
09 May 2026
Stephen
It was clean upon arrival, very roomy for a king studio! Bed was soft, the noise level was low, and had excellent AC capabilities! My only complaint was that the rolling shower would slide open while I was showering as though it was not level. I had to put a wash cloth on the wheel/ rail to keep the door shut. The weird thing is it would happen about 3 min into the shower and then slowly start creeping open and would t stay closed. Other than that it was a fantastic place and I would stay again!
Partner
10/10
Exceptional
09 May 2026
Craig
This hotel is awesome, centrally located and easy to access from the interstate. Staff is friendly and helpful. Rooms are spacious and have a kitchenette including a full size refrigerator which is great for leftovers and having ice and cold drinks. There was a nice gift basket on the counter for us, not the normal welcome at a hotel. Prices are reasonable compared to others. They still have the traditional free breakfast which is always welcome. Overall I will seek out this brand first when traveling anywhere in the USA.
Family
10/10
Exceptional
07 May 2026
Eloisa
Always love Home 2 Suites because they have a gym and laundry room. We enjoyed the chicken patties for breakfast and hotel was really clean and updated!
Family_with_children
10/10
Exceptional
04 May 2026
Virginia
Clean, quick check in, quiet
Business
10/10
Exceptional
29 Apr 2026
Will
One of the best places we have stayed and close to everything
Pet
10/10
Exceptional
26 Apr 2026
Loree
When we got there, we found out they overbooked the king size bed rooms. So they put us in a double queen room and offered extra Hilton points and free parking for their mistake. The room was really nice!
Partner
6/10
Pleasant
22 Apr 2026
Nathalie
Not a great breakfast, thin walls, uncomfortable bed and linens.
Self
10/10
Exceptional
16 Apr 2026
Carmen
I was glad that a gluten free bagel was available but the toaster was broken and the bagel was half frozen.
Friends_and_family Friends
10/10
Exceptional
15 Apr 2026
Richard
Honestly an amazing breakfast. I never eat the breakfast at hotels but this was fabulous
Friends
10/10
Exceptional
12 Apr 2026
Veronica
Breakfast was great!
Stay was great!
Everything waa just amazing! We will continue to stay here whwn we drive fown to visit my son that attends college out there!
10/10
Exceptional
12 Apr 2026
Brenda
This facility is located in a nice new area. The parking was lite up at night. The hotel itself was clean and welcoming. We got there an hour before check in and our room wasn’t ready. The super friendly lady at the front desk check for us. The cleaning staff over heard we had a wedding to get ready for and rushed our room to be ready
Everyone was very nice and Welcoming at
Friends_and_family Family
10/10
Exceptional
05 Apr 2026
Mae Adeline
Just wish i wont hear the people talking outside the room
2/10
Poor
04 Apr 2026
Brianda
This was one of the worst hotel experiences I’ve had.

When we arrived on 4/3/26, the bed in our room had visible feces/stains on it. This is not a minor issue — it is a serious sanitation failure and completely unacceptable for any hotel, especially one under a major brand.

Walking into a room in that condition immediately raised concerns about the overall cleanliness of the property. It was extremely uncomfortable and disruptive, especially arriving late and having to deal with something like this.

A refund was eventually provided, but that does not make up for the experience or the fact that the room should have never been in that condition to begin with.

I would not stay here again and would strongly caution others before booking.
Family
8/10
Excellent
04 Apr 2026
Damean
The place is new. Very clean but the pillows didn't smell clean. The thing I didn't like was they were charging $5 dollars every night to park at the hotel.
Partner
10/10
Exceptional
04 Apr 2026
Nancy
Everything was great! Super clean!
Family_with_children
8/10
Excellent
03 Apr 2026
Alisha
I enjoyed pretty much everything about this hotel. It was clean, the rooms were enormous. And because of the presence of New Braunfels Police Departments, it was very safe. The employees were crazy nice. Almost like it was too good to be true.

Their only downfall is they charge for parking. Their sister location doesn’t. That’s it!! Lol
Friends_and_family Family
2/10
Poor
02 Apr 2026
Cody
My sheets where dirty and the shower was broken apon arrival. I asked staff to change the sheets the next day once we left our room for the day. We came back to our room and the beds were made but the sheets still hadn’t been made.
Family_with_children
8/10
Excellent
01 Apr 2026
David
Room was clean, checkin was slow. Our keys were inactive the second day, not good. Don’t charge for parking unless you have a secure lot.
Partner
4/10
Poor
31 Mar 2026
Bonnie
The breakfast was terrible. Tasted worse than fast food. Not a fresh selection. I asked the housekeeping staff to make my bed three times and they didn’t make it at all. Only one elevator was working the whole time we were there.
Family
10/10
Exceptional
25 Mar 2026
Dennis
Very comfortable room especialy the bed. Great staff
Partner
6/10
Pleasant
20 Mar 2026
Rolando
We stayed for two night and everything was going. The only complain i have is that our room was not cleaned after the first night. We had an all day event and when we got back to our room the room was not cleaned.
10/10
Exceptional
19 Mar 2026
Lisa
The hotel was great! It was very clean and smelled brand new. The breakfast was fantastic and had a lot of options, and was well stocked. I do wish our room had been cleaned and stocked with clean towels. They advertise doing this every other day, but this did not happen on our 3 day stay. Overall would recommend this hotel.
Friends_and_family Family
10/10
Exceptional
18 Mar 2026
Jerard
I'll start with the negative. I wish cleaning staff would have more attention to detail. For example: the top of the fridge was dusty, drink splashes on the wall not being wiped. Things like that cleaned up around the common areas of the property and the room would make it a 10/10. Other than that, everything was great. The location, the staff, the breakfast, all were wonderful! As a picky person about hotels I stay at, I would love to stay at this hotel again.
Friends_and_family Family
8/10
Excellent
16 Mar 2026
Ivette
The room was not very clean. However the overall prperty was well-maintened
10/10
Exceptional
16 Mar 2026
Amanda
Breakfast was amazing and the service was great. We were missing a couple things and they brought them up to our room quickly. They incorporated my honors app so I could use the digital key and I got to pick my own room. It was massive!! The biggest hotel room I've ever stayed in that wasn't multiple actual rooms. Enjoyed the pool and how dark the shades made it so we could sleep in. Would definitely stay again.
Friends_and_family Family
6/10
Pleasant
15 Mar 2026
Reginald
Ok
Partner
8/10
Excellent
15 Mar 2026
Kimberly
Very clean room, polite staff.
Self
10/10
Exceptional
13 Mar 2026
Michael
Yes everything was great
10/10
Exceptional
12 Mar 2026
Cesar
It was great.
4/10
Poor
09 Mar 2026
Gerardo
pictures are not real. Pool is not indoor nor heated
Family_with_children
10/10
Exceptional
08 Mar 2026
Brenda
Very convenient and good amenities.
Partner
10/10
Exceptional
08 Mar 2026
NellyRose
Front desk was nice and informative. Hotel overall was clean and no issues with checking in or out
Family_with_children

Location & surroundings

Home2 Suites by Hilton New Braunfels
2162 Stephens Place, New Braunfels, United States

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Home2 Suites by Hilton New Braunfels

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