Name: Americas Best Value Inn Alexandria
Address: 1146 Macarthur Drive, Alexandria, 71303, US

6/10

Pleasant

31 Jul 2026

Antione

There was a cockroach in my room on the 1st night and the online picture is nothing like how it actually looks. It was ok.

4/10

Poor

21 Jul 2026

Mr.

Faucet was hanging in 212 no soap ac only went to low position

Self

4/10

Poor

17 Jul 2026

Nicholas

Not clean, doesn’t look like the pictures at all

Friends_and_family Family

4/10

Poor

16 Jul 2026

Lawanda

Bad

2/10

Poor

18 Jun 2026

Ricky

Run down hotel bad staff etc

Self

2/10

Poor

08 Jun 2026

Josefina

This was one of the worst hotel experiences I have ever had. The hotel looks nothing like the photos advertised online. There is no real lobby as shown in the pictures. Check-in is done through a glass window, similar to a basic roadside motel.

When I entered my room, I immediately noticed that the bed sheets were dirty and stained. I contacted the front desk and requested clean sheets, but the staff refused, saying they were busy and that because the hotel was full, they had no extra clean sheets available. A hotel not having clean sheets for guests is completely unacceptable.

The room itself was in very poor condition. There was a hole in the wall, and there was a bucket placed under the sink to collect leaking water. Within 20 minutes of checking in, I contacted Expedia customer service, provided photos of the room conditions, and explained the issues. Unfortunately, no meaningful assistance was provided.

As a solo traveler, I also felt unsafe. There were groups of people sitting outside the property drinking and smoking throughout my stay. The overall atmosphere felt more like a long-term living facility than a hotel for travelers.

Between the misleading photos, dirty sheets, poor room condition, lack of customer service, and safety concerns, I would not recommend this hotel and would strongly advise others to consider staying elsewhere.

Self

8/10

Excellent

06 Jun 2026

Brandi

It's good

8/10

Excellent

12 May 2026

Karee

Everything good

6/10

Pleasant

02 May 2026

Aida

The pictures in the website are not even close to the reality, there is not a place to eat and the room was a non smoking, but stinks like cigarette and pot, no reception they attend through a window

Partner

4/10

Poor

27 Apr 2026

Jade

It was okay to rest a night than get back on road

4/10

Poor

22 Apr 2026

Kevin

I didn't have any warm water when using the shower that is an automatic fail to me.

Self

4/10

Poor

15 Apr 2026

Judy

What pool didn’t see one
The room wasn’t clean a dirty sock next to the bed tv didn’t work
Wifi didn’t work
Bathroom sink not clean
Garlick cloves and peel in middle top drawer of sink cupboard
We booked a king one bed room and got two queen beds no chairs to sit on
This motel is obviously being used to house African Americans as long stay residents very loud and seemed to be partying all night
Early am very loud black person walking up and down the veranda yelling down his phone stopped right outside our room
There is no proper check in everyone has to stand outside the night check in window could hardly hear the person inside due to traffic and other noises
Also no water pressure for the shower
For a no smoking venue there was cigarette burns in the blanket
Don’t know where they got the picture from for the advert as I did not see anything that looked like that
We felt like we were in a ghetto and got out of there as fast as we could
Would not reccomend this place at all well below standard of anything we have stayed in so far this trip

Partner

6/10

Pleasant

06 Apr 2026

jackie

When we arrived they were unsure on what room to give me even though it had been booked in advance. Apparently they had several rooms booked with multiple workers that were cooking in front of the rooms. There was a lot of debris and noise with a lot of traffic going in and out. Water pressure in the rooms made it very hard to get a shower.

Partner

2/10

Poor

23 Mar 2026

Susan

DIRTY room, DIRTY/STAINED beds and pillow cases, TONS of ROACHES, blood on the TV stand, holes everywhere, make-shift fart fan in the bathroom, NASTY bathroom........nice and clean bathtub though....ended up only being here for 30 minutes while I booked another hotel.

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

Lonnie

Tes

10/10

Exceptional

17 Mar 2026

Lonnie

It was a nice hotel to stay at and have lots of fun with family and friends

Partner

10/10

Exceptional

28 Feb 2026

Nathaniel

Was good

Partner

6/10

Pleasant

26 Feb 2026

Thomas

They were still working on them

2/10

Poor

25 Feb 2026

Mack

All of those things were horrible

2/10

Poor

09 Feb 2026

Donna

The entire hotel was unsafe. I got out my car to try to check in. They had people in front of me to check in that were under the influence they didnt even know where they were. The young lady was dressed and was behaving like a prostitute. Another lady came in and moved me over--i was in her way of a unsanitary old vending machine. At that point i left quietly and fast. I was not going to stay there. I ended up paying for another room at another hotel. I probably would have paid anything not to stay there. There were people hanging over the 2nd floor balcony calling out to me. As i left i saw hanging everywhere signs that there qe r e rooms available by the week and by the month. This motel needs to be visited by law enforcement

Leisure Self

8/10

Excellent

04 Feb 2026

Larry

Room wqs nice and clean with clean towels

2/10

Poor

26 Jan 2026

April

My flight was canceled and I was in a strange city. I went on Expedia picked a hotel that looked according to the room looked OK and the price was very reasonable. My Lyft driver cautioned me that the area was really not safe. Lots of street walkers, drug addicts, etc.. We arrived to the location, and just as the Lyft driver had suggested there were what appeared to be hookers and drug addicts loitering the property very unclean and unsafe looking establishment. The door to the office is locked, and you can only speak with the receptionist through a window and it was about 18° outside snowing raining and freezing. Expedia should be ashamed of themselves to not be more discriminatory of the properties that they represent. I did not stay at this hotel. I did not feel safe. I immediately had my driver take me to another respectable hotel. Expedia is refusing to refund my money… I shouldn’t be surprised, considering the hotel in question in Alexandria Louisiana was on their listing. Not a very integral company at all I will never utilize their services again.
A.Compton

Self

2/10

Poor

09 Jan 2026

Michelle

It LOOKS NOTHING LIKE THE PICTURES AT ALL. I spent the whole night sacred to death that something horrible was going to happen.

8/10

Excellent

07 Jan 2026

Barbara

Yes n yes

Business

2/10

Poor

29 Dec 2025

Niriel

Everything they was nasty

Business Family

8/10

Excellent

28 Dec 2025

Barbara

Yes

Friends_and_family Family

2/10

Poor

27 Dec 2025

Brandy

This place was very uncomfortable and disgusting I usually never do reports but this one I had too. There were roaches falling from everywhere in this room I also recorded videos of it. I will never return here again

Friends_and_family Family

6/10

Pleasant

21 Dec 2025

Dhantori

Roaches

Business_and_leisure Self

8/10

Excellent

15 Dec 2025

Michael

Great

Partner

2/10

Poor

12 Dec 2025

Lawrence

It was nasty and had roaches and they are so rude

Business

4/10

Poor

19 Nov 2025

Michelle

The sheets were brown on the bed! Need new bedding. It was disgusting.

Leisure Family_with_children

4/10

Poor

09 Nov 2025

Jennifer

Guy that worked the desk was extremely rude, rolling his eyes at just about everything that I said and spoke disrespectfully. Also, the room that we were in had roaches.

4/10

Poor

08 Nov 2025

Irma

Upon arriving at location I was questioned about having guests i was told I could not have any then I was told if a anthe person other thanmyself was seeing coming into my room that I would be put out don't think it's legal and unfortunately this hotel is one of the only affordable ones in town that's decent because if there was another one I would not be staying at this one they want to charge you for your animals even if you're a pet friendly hotel which is ridiculous and Expedia clearly states that the price you are shown is the price you pay but yeah when you get to the location only to be charged more money for a emotional support animal and to be told what I can't do in your own room that you pay for it as long as you're not breaking any laws why you can't have a visitor it's ridiculous how these people can charge you outrageous prices then to turn around and try to run you like they're your daddy if I pay for a room I should be able to have who I want in there as long as it does not break any city ordinances or city laws and is within a reasonable timeline the hotels in Alexandria are ridiculous I frequently sleep in my car to avoid paying these people for a room because it's ridiculous the prices they charge you for a Chihuahua and the budget down the street is not any better either these people need to be pet friendly hotels and not charge or not be a pet friendly hotel. That's all I have to say do not recommend for any families or traveling for witridiculousrefund

Leisure

10/10

Exceptional

06 Nov 2025

Jennifer

Room was great and staff was nice

Leisure Partner

2/10

Poor

20 Oct 2025

Sharessia

Horrible everything! Do not stay there

Business Self

10/10

Exceptional

11 Oct 2025

Joyce

I was well pleased with my stay. My room was very clean. Housekeepers did a wonderful job. I will let my friends know how safe and kind everyone treated me.

Business

2/10

Poor

03 Oct 2025

Keisha

Should have reconsidered my Stay

This is a recently remodeled hotel. I must say my room was clean & tidy. Had it not been for the pest infestation, I would have given it a higher rating. Had to sleep with the lights on to keep the roaches out of my bed & clothing. Management did swiftly take care of this issue. However, I don't think I'll be coming back again.

Business

2/10

Poor

26 Sep 2025

DHANTORI

My room was sold

Self

8/10

Excellent

29 Aug 2025

Christopher

The warm pool and breakfast

6/10

Pleasant

23 Aug 2025

Jennifer

The property was ok but definitely not as advertised. My sheets and towels were dingy and stained. The room was clean enough but the lobby was locked and you could not enter. The place was very run down looking

Business Self

2/10

Poor

03 Aug 2025

Jason

Room was nasty, a lot of drug usersnot a safe hotel. I won't be staying there again. Just unsafe

Leisure Family_with_children

8/10

Excellent

03 Aug 2025

Sharlie

Clean

This was a last minute booking as we got dinner. The staff was quick. Room was upstairs and soooo hot. The ac was out of the wall. It worked but never cooled. Finally around 1:30am I called the office. They moved us to a different room with a working ac, they had no idea there was an issue in our other room. Very clean. High traffic place but seemed safe enough.

Friends_and_family Family

2/10

Poor

31 Jul 2025

Christopher

.

10/10

Exceptional

27 Jul 2025

Megan

Loved

2/10

Poor

02 Jul 2025

Christopher

Nothing

4/10

Poor

02 Jul 2025

Christopher

No room cleaning

Business_and_leisure Self

4/10

Poor

30 Jun 2025

Micheal

Good D

6/10

Pleasant

29 Jun 2025

Marilyn

No coffee pot no phone in room no ice bucket didn’t get a receipt no lounge had to talk thru a window.

10/10

Exceptional

29 Jun 2025

Dr. Diane

Carpet need shampooing to help with freshness.

Leisure

10/10

Exceptional

25 Jun 2025

brandon

Nice place

Business_and_leisure Family

10/10

Exceptional

21 Jun 2025

brandon

Veey nice

Business_and_leisure Family

10/10

Exceptional

21 Jun 2025

brandon

Nice place

Business_and_leisure Family

10/10

Exceptional

18 Jun 2025

brandon

Very nice

Business_and_leisure Family

10/10

Exceptional

17 Jun 2025

brandon

Nice

Business_and_leisure Family

10/10

Exceptional

14 Jun 2025

Savannah

M.

4/10

Poor

14 Jun 2025

Christopher

Its horrible

10/10

Exceptional

11 Jun 2025

brandon

Very nice staff

Business_and_leisure Family

10/10

Exceptional

10 Jun 2025

brandon

Staff was nice

Business_and_leisure Family

10/10

Exceptional

09 Jun 2025

brandon

Very nice staff

Leisure Family

6/10

Pleasant

09 Jun 2025

Jaime

Rooms don't get cleaned unless you're checking out.

Leisure Family_with_children

2/10

Poor

09 Jun 2025

Tracy

It was nasty, cigarette holes in both comforters on the beds. It stinks so bad I couldn't stand it. It was drugs infected it was drugs everywhere

Friends_and_family Family

2/10

Poor

27 May 2025

Roberto

I booked to stay at this hotel, but when I got there, the hotel looked abandoned. I called to find out if it was really open and the person who answered said that they were painting the outside, but there was no way to accommodate anyone. I asked to cancel and contacted Expedia to contact the hotel to cancel, but they refused to cancel and did not give me my money back. I advise you not to book at this hotel. It is terrible and has no way of working.

Business Self

10/10

Exceptional

21 May 2025

Jennifer

This property has recently been purchased by new management and they are giving the place a complete facelift. Really friendly staff and very accommodating.

Leisure Pet

8/10

Excellent

18 May 2025

Jaime

The rooms are spacious and clean but I did see a couple of bugs also the second lock on the door didn't work.

Leisure Family

8/10

Excellent

03 May 2025

Maciej

Location!

10/10

Exceptional

02 May 2025

Arturo

I would like coffee in the morning, but office is closed, maybe too early for them, 5:00 a.m.

Business Friends

6/10

Pleasant

26 Apr 2025

Bobby

D

It was not good. The motel was under construction. They where rentavating
The rooms. Noises during the nights.
And people fighting on the property.
Our room was not comfortable due
To the construction during late afternoon
And at night. Then they charged me $70.00
Extra dollars for one of the nights.
For safety and security reasons. Overall
Not really agood place to stay. Prostitution on the property. And really know room service. Had to ask for clean towels and wash cloth etc.

Friends_and_family Family

4/10

Poor

16 Apr 2025

Sheila

What I like it was convenient for me to get my child to & from school. What I didn't like was the noises through out the night of workers at night upstairs over us. The room that we were in it smelled like dogs had been in the room. And when your employees came to clean the room they didn't clean because no one swept or mopped the room and the bathroom he only did the toilet and nothing else was touched.

Business Family

8/10

Excellent

06 Apr 2025

kareena

Nice refurbished room.

Lobby locked both on check in & out. Owner functional but really welcoming. Room has clearly been renovated to a nice standard but hotplate cable was no where near a plug. Microwave old & rusty but worked. Other guests over filled the bin outside the room so it ended up all over the floor. Seems they may be resident as playing music & drinking.

Self

4/10

Poor

05 Apr 2025

Beth

You get what you pay for

Self

10/10

Exceptional

01 Apr 2025

Monica

Please stop waking us before 9am and don't be so mean

Business_and_leisure Family

2/10

Poor

30 Mar 2025

Elmer

We werent met with kindness when checking in. Check in says 2 but they argued that it was 3. We had to wait until 7 pm for towels. Our neighbors were noisy and drunk. The only good thing i can say is the room was immaculant and very nice but we wont be staying there again as the servixe was too poor.

Leisure Family

10/10

Exceptional

16 Mar 2025

Stephanie

I liked ir

2/10

Poor

09 Mar 2025

Demarco

Customer Service was Terrible!!!

The lady that check me in was not friendly. Never greeted me. I felt rushed during the check in process. Was never greeted during checkout. I will never book this hotel again.

Friends_and_family Friends

10/10

Exceptional

22 Feb 2025

Ray

Love the place great service quite

8/10

Excellent

17 Feb 2025

Shvonna

When we came our room wasn’t clean we check in at 2 pm and it was suppose to be clean but it wasn’t the room was clean at 3 pm going on 4 pm . The housekeeper was very rude . It’s a nice clean hotel just need better staff .

Leisure Family_with_children

2/10

Poor

15 Feb 2025

Angel

My family and I didn’t even stay at this hotel. It looked very sketchy and I save to bring my two little babies there . It was a lot of activity. So when I talked to the manager, they refused to give me a redone ! When I didn’t even STAY in / at the hotel !!!!

Friends_and_family Family

8/10

Excellent

26 Jan 2025

Calesha

Like ot

8/10

Excellent

18 Jan 2025

Murray

When I checked in, I was assigned room 231. I asked about a room downstairs because it is difficult for me to climb stairs. I mentioned that when I stayed here previously, I was in room 109 at which time he double-checked and assigned me room 109 They are updating the rooms and they are very nice..

Leisure Self

10/10

Exceptional

17 Jan 2025

Verified traveler

Impressed!

Great updates! Cleanest on the mcauthur strip, Fast wifi and friendly staff:)

10/10

Exceptional

13 Jan 2025

John

Remodeling to greatness

They are currently remodeling the rooms, and once finished they will be an even more awesome place to .stay

Friends_and_family Friends

10/10

Exceptional

08 Jan 2025

Kristopher

Cleaner then expected..service was okay as well

Leisure Partner

2/10

Poor

31 Dec 2024

Mykeal

I didnt like how I was accused of stealing furniture. I find that odd.

Leisure Self

6/10

Pleasant

05 Dec 2024

Kevin

Staff was helpful, they are going thru some renovations. New rooms look good. My Expedia reservation was \"lost\" so I ended up paying a premium for my stay. Not cool.

2/10

Poor

08 Nov 2024

Jada

It's looks like nothing in the pictures. I didn't even feel safe, and there was a roach.

Business

10/10

Exceptional

03 Nov 2024

Constance

Property doesn’t look all that great, but it is clean n peaceful. Convenient to restaurants and price is great. The pool area should look better.

Leisure Self

4/10

Poor

13 Oct 2024

Catrice

Do not stay here!!!

The room was not ready. The bed did not have any sheets on it. I was not allowed in the lobby. There was no free breakfast as advertised. There was mold in the room Never again!!!

Friends_and_family Family

8/10

Excellent

12 Oct 2024

John

Check in was quick. Has some cleanliness issues.

Leisure Self

4/10

Poor

29 Sep 2024

Sandra

Ceiling in bathroom missing, holes in bathroom door, carpet needed vacuuming.

Leisure Family

2/10

Poor

28 Sep 2024

Cameron

Room was totally unacceptable for a booking. I wouldn't give this room to someone for free.

Business

10/10

Exceptional

27 Sep 2024

Kyra

A pleasant stay

It was okay very pleasant

Self

2/10

Poor

17 Sep 2024

Mike

Room was disgusting. The place has mold and you can smell it as soon as you open the room door. Family members started getting sick so we left and found another hotel. They also charge per person. Maybe this is standard for them but ive never encountered this.

6/10

Pleasant

04 Sep 2024

LaFrancis

However I didn’t like that there was no coffeemaker in the room and no morning breakfast.

Business_and_leisure Family

10/10

Exceptional

16 Aug 2024

Kristoferson

Great hospitality and quietness

2/10

Poor

11 Aug 2024

Glenn

The price I paid plus 15.00 after I was there. They charged for my cat . They not clean and room had to be sprayed, well you better have shoes on the carpet stunk and was very sticky tv didn’t work. The 15.00 was just to get the extra money that Expedia didn’t charge. My cats litter box was cleaner then the nasty room.!!! It was a rip off and I will never stay there again

Business_and_leisure Pet

2/10

Poor

04 Aug 2024

Willis

The room was just nasty. The bedding was greasy. Ask for non smoking room but got a smoking. Holes in the bedding. Slept with my gun on the side of my pillow

Leisure Family

2/10

Poor

31 Jul 2024

Cory

dead mouse in one room
dead roach in microwave
wall in disrepair with a piece of board covering an apparent hole

Business

8/10

Excellent

25 Jul 2024

Murray

very low water pressure.

Business Self

4/10

Poor

24 Jul 2024

Shea

Avoid staying here. People screaming and arguing night and day

2/10

Poor

21 Jul 2024

Quebec

Horrible Bed Bugs.

I have booked with Hotels.Com before and have NEVER had an experience like this. This establishment needs to be removed from this website. First room has blood stains on the sheets and the bathtub was dirty. Second room had a hole in the ceiling and BED BUGS. It was partially my fault booking here, as I didn't really pay attention cause the name alone of the hotel should have sent off warning bells, but I didn't realize till I arrived. At that point it was already 2am and I had no choice. 4 hours later I was up with 20+ bedbug bites all over me. I brought the actual bugs to the front office and they felt that it was just best to give me a refund on one day and not the whole trip. Then when I asked for the name of the owner they refused to give it to me. That's not going to stop me from calling the health department and code compliance. Horrible customer service, horrible filthy rooms. I hated the whole stay.

Self