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OYO Hotel Alexandria LA - Hwy 165

Alexandria - LA · United States

1212 MacArthur DriveView location

5.6/10Review score255 Reviews
Cleanliness5.8/105.8
Service6.4/106.4
Comfort6.2/106.2
Condition5.2/105.2
Neighborhood5.4/105.4
Amenities5.4/105.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About OYO Hotel Alexandria LA - Hwy 165

With a stay at OYO Hotel Alexandria LA - Hwy 165 in Alexandria, you'll be within a 5-minute drive of Kent Plantation House and Riverside Hospital. This motel is 1. 4 mi (2. 3 km) from CHRISTUS St. Frances Cabrini Hospital and 1. 4 mi (2.

3 km) from Dubuis Hospital of Alexandria. Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and a vending machine. Featured amenities include a 24-hour front desk, laundry facilities, and a vending machine.

Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.

Read more about this hotelShow less

With a stay at OYO Hotel Alexandria LA - Hwy 165 in Alexandria, you'll be within a 5-minute drive of Alexandria Power Center and Alexandria Zoological Park. This motel is 1.4 mi (2.3 km) from CHRISTUS St. Frances Cabrini Hospital and 1.4 mi (2.3 km) from Dubuis Hospital of Alexandria.

Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include a 24-hour front desk, laundry facilities, and a vending machine. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    21
  • Optional fees
    • Early check-in fee: USD 10 (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Alexandria Power Center 1.6 km / 1 mi
Alexandria Zoological Park 2.1 km / 1.3 mi
Alexandria Mall 2.2 km / 1.4 mi
Riverside Hospital 2.4 km / 1.5 mi
CHRISTUS St. Frances Cabrini Hospital 2.6 km / 1.6 mi
Dubuis Hospital of Alexandria 2.6 km / 1.6 mi
Cabrini Hospital Alexandria 2.6 km / 1.6 mi
Rapides Parish Coliseum 3.6 km / 2.2 mi
Southern Forest Heritage Museum & Research Center 4 km / 2.5 mi
Rapides Women's and Children's Hospital 4.2 km / 2.6 mi
Rapides Regional Medical Center 4.4 km / 2.7 mi
Louisiana History Museum 4.7 km / 2.9 mi
Riverfront Center 4.8 km / 3 mi
Alexandria Museum of Art 4.8 km / 3 mi
Red River 4.9 km / 3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 59
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Airport
  • Golf course
  • Entertainment Area
  • Car park
  • Key Collection
Show 16 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Laundry serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Supermarket
  • Towels and bed linen
  • Outdoor freshwater pool: 1
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 21
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE SMOKINGQUADRUPLE • SMOKINGQUA.JK

    Photos are not available for this room type.

    OYO Hotel Alexandria LA - Hwy 165

    QUADRUPLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable8 photos

    OYO Hotel Alexandria LA - Hwy 165

    DOUBLE TWO QUEEN BEDS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Toiletries
    • Desk
    • Cable TV
    • Room size (sqm)
    • 220V power supply
    • Bathroom
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Alarm clock
    • TV
    • Direct dial telephone
    • Bathtub
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    OYO Hotel Alexandria LA - Hwy 165

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    OYO Hotel Alexandria LA - Hwy 165

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED SMOKINGQUADRUPLE • QUEEN BED SMOKINGQUA.QN-JK

    Photos are not available for this room type.

    OYO Hotel Alexandria LA - Hwy 165

    QUADRUPLE QUEEN BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about OYO Hotel Alexandria LA - Hwy 165

5.6
Review score
255 Reviews
Cleanliness
5.8 /10
Service
6.4 /10
Comfort
6.2 /10
Condition
5.2 /10
Neighborhood
5.4 /10
Amenities
5.4 /10
100 reviews shown
2/10
Poor
12 May 2025
Mike
Dangerous
Leisure Family
2/10
Poor
15 Aug 2024
Olivia

I will not be back.

This hotel is not a place to stay. I think there's a new owner. Hopefully changes will happen. Costumers are shady and a little scary.
Friends_and_family Family
8/10
Excellent
18 May 2024
Akmal
Good
Business Family
10/10
Exceptional
18 May 2024
Angelina
I think the best part about my stay was the friendliness of the staff, everyone I spoke to was so happy, even when I first checked in the two lady’s behind the counter were so cheerful, will more than likely be staying here again!
Leisure Partner
4/10
Poor
10 May 2024
Arianna
Power outage
8/10
Excellent
10 May 2024
Akmal
Good
2/10
Poor
06 May 2024
Michael
This was hands down the worst property Ive ever been to. There were drug using people all around and on the property. The office staff was sitting on a chair half way in/out of the office smoking a cigarette. I didn't even check in. I drove off and found something else and took the loss of whatever the room fee was. Nope....not for me!!!
Business Self
8/10
Excellent
21 Apr 2024
John
Quiet, convenient, proximity to event, excellent price!
Business_and_leisure Friends
10/10
Exceptional
17 Mar 2024
Keisha

You can't go wrong staying here!

Staying at the OYO hotel in Alexandria, Louisiana is affordable, clean, safe, and convenient. As a frequent traveler for work, it's always a pleasure staying in a familiar environment with people whom are familiar with you. Great staff & management is willing to resolve any issues you may have. You really feel like family here.
Business
8/10
Excellent
08 Mar 2024
John
The hotel was conveniently located so that I could travel to and from the convention site by main streets. (No complicated directions across town.) The price was nice too!
Leisure Self
10/10
Exceptional
20 Feb 2024
Kaila
Stay was great and service was awesome will be returning soon
10/10
Exceptional
10 Feb 2024
Keisha

Frequent Flyer at the Oyo

Friendly staff. Everyone is always pleasant & respectful. Rooms are tidy and clean. Great for short-stay if you travel frequently for work.
Business
6/10
Pleasant
06 Jan 2024
raymond
Wi-fi didn't work. No coffee available. Needed more room lighting.
Leisure Self
8/10
Excellent
21 Oct 2023
Marilyn

Suited our needs for the night.

The room itself was nice. The bathroom had broken wall in the shower area. Shower pressure was good.
Partner
10/10
Exceptional
18 Oct 2023
Crystal
It was very clean
Leisure Partner
4/10
Poor
30 Sep 2023
Alex

Bring a sleeping bag

Booked the hotel online after seeing the pictures. Pictures are from a long time ago before the pool was ½ drained and frogs took over. We got thwre past 11 and just wanted a bed and shower. Outside was dirty and the room was non refundable so we ventured in. At first the room looked decent until we pulled the sheets, either thwy weren't changed or just stained. The stains matched the fitted sheet and top sheet... slept with clothes on
It was cheap, hindsight sleeping in the var would have been better
Friends_and_family Friends
2/10
Poor
29 Sep 2023
Madison
This place was terrible, never again
Leisure Family
2/10
Poor
31 Jul 2023
Tim
Room smelled and was dirty
Leisure Self
4/10
Poor
05 Jul 2023
Raymond
I booked this hotel because of the pool. When I got here the pool is full of mud water, trash, and mosquitoes. The lampshades, window sills and bathroom floor is all filthy. The staff was friendly.
Business Family
2/10
Poor
05 Jul 2023
Alicia
Roaches, dirty sheets, drugs, drunks being loud in the parking lot with loud music, rude guy receptionist, “non-smoking” room smelled like drugs. Very unsanitary and unsafe environment. I would like my money back.
Family_with_children
10/10
Exceptional
01 Jul 2023
Keisha

My work home away from home stay

The rooms are very spacious & clean. Well kept like a studio apartment. It sets off a cozy & warm vibe. You can relax & unwind after a stressful work day. The staff & people are friendly. I feel welcomed everytime I stay here. This has become a preference for me.
Business
4/10
Poor
20 Jun 2023
Sabrina
The property is not SAFE and does not have decent rooms. Staff was kinda helpful, but I was unaware what/where I booked. Traveling for work so my goal was to look for close in proximity to my contract. I would not suggest this establishment unless there's no other option!!!
Business Self
4/10
Poor
09 Jun 2023
Marlaina

Not clean like the pictures.

My husband and son stayed here a couple nights. He said the pool was nasty and there was someone’s toe nail in the window sill with dust covered over it so it had not been cleaned in a long time. It was comfortable enough to sleep in but would not recommend for important visits.
Friends_and_family Family
2/10
Poor
29 Apr 2023
Kevin
First off, lady at the front desk was so polite & welcoming!! But the room was so disgusting, bed was dirty, towels was dirty, microwave was dirty, & bathroom was. My 3 year old & I did not approve what so ever.
Friends_and_family Family
2/10
Poor
29 Mar 2023
Verified traveler

Ugggh

Too much money for a ran down piece of a hotel. The first thing the front desk lady said was I hope I don't have to shoot some one tonight. I almost turned around but I was tired. Housekeeping just opened the door on me while I was getting dressed. They had a shopping cart saying housekeeping. Bad experience period. Pay the few extra dollars for a better place and service.

Friends_and_family Family
6/10
Pleasant
18 Mar 2023
Jeremy
Staff friendly. Facility just old.
Leisure Family_with_children
8/10
Excellent
19 Dec 2022
Sunshine
It was a 1 night stay for business last minute. It was a good hotel for the money. Just needed a place to sleep and it was good for that.
Business
2/10
Poor
07 Nov 2022
Alton
Crack motel.... didn't even stay turned around.... terrible looking place
Leisure Self
8/10
Excellent
22 Sep 2022
Kelli

humm.

Lets just say, you get what you pay for.
Business
10/10
Exceptional
13 Sep 2022
Patrick
Great
Leisure Self
6/10
Pleasant
25 Aug 2022
Samuel

Rough experience

There were notes all over the windows about various things. One that caught my eye was no animals. It did say service animals were acceptable with documentation. After the owner was contacted and I told him that the documentation I have has diagnosis for why they are service animals but that he could have the lawyers information to verify they are service animals he just said no problem and let us stay. After we got into the room there were bugs in the bath tub and mold on the bathroom window. There was ants on the bathroom sink and after I cleaned because I travel with cleaning supplies it was ok. I had a person knock on my door at 9 am while getting ready to leave. She asked if we were ready to check out. It was a very rough experience altogether. I wish I had taken pictures but just wanted to leave.
Friends_and_family Family
2/10
Poor
20 Aug 2022
Isaac
There was no shower curtain and only one plug worked in the whole room
Friends_and_family Family
10/10
Exceptional
08 Aug 2022
Skyler
Front desk service was awesome great attitude and friendly
Business
8/10
Excellent
04 Aug 2022
Kyler
Very comfortable bed!
Leisure Family_with_children
6/10
Pleasant
19 Jul 2022
Karla

Adequate

The room was okay. I got the value of the low price I paid.
Friends_and_family Friends
4/10
Poor
19 Jun 2022
Joshua

Get What You Pay For

It’s what you pay for. I was afraid my mustang would be broken into, but the manager said they’d watch it, and no issues the next morning.

There was noise all night. Lights and AC work sometimes, no WiFi, no trash can, etc.

For $50 it’s a place to crash and leave no doubt.
Self
6/10
Pleasant
18 May 2022
Janice

Definitely no frills

No Wi-Fi was offered by the desk, but I wasn't planning on using it that night, so I didn't check for its availability in the room. There was no coffee maker, even though it was listed as an amenity. The bathroom window lock was broken, and someone had jammed a wooden coast hanger in to secure it.
Self
2/10
Poor
17 May 2022
Richard
Arrived at 10pm and no one was on duty to check in. You are not allowed in the lobby to check in. You must wait out side and check in through a glass window most likely for employees safety. Waited one hour to check in. Once checked in I drove to my room but never went in the room because we feared for our safety. The gentleman working was very nice and helpful, but not a safe place to stay.
Leisure Family
2/10
Poor
03 May 2022
Gary
There was trash floating in the out of service swimming pool, and the arch at the entrance was caving in.
Business Self
4/10
Poor
01 May 2022
Brian

At least it was a bed

I should've known when i booked it, what to expect, but simpky needed a place to lay my head for two nights in between housing changes.

Nice office staff, i must say that. But the room smelledlile pee and a neighboring room had heacy bass music on all night even after i complained. The first night was real bad, second night i complained early and that must made a difference because it was better.

Then the prostitution trade was pretty busy that night, but only a few arguments between prostitutes and their pimps could be heard.
Business
2/10
Poor
25 Apr 2022
Verified traveler

Bad place

I have stayed here over a month, They come to your door when you ask them not too, People be playing music and fighting outside all times of the night The first night here a couple was up fighting all night next to me. Check out time is at 11 and they would come to my door at 10:10 and ask me if I’m going to pay or check out.. And sometimes I work over night..
Friends_and_family Family
6/10
Pleasant
21 Apr 2022
Gregory

NO WAY

The room was a good size...cleanish...NO INTERNET AND NO HELP FROM STAFF TO FIX. WOULD NOT OFFER DISCOUNT FOR HORRIBLE SERVICE.
Partner
8/10
Excellent
25 Mar 2022
Lee

Not too bad

Not a bad place but a little noisy late on a Thursday night.
Self
2/10
Poor
14 Mar 2022
Verified traveler
Disgusting, dirty rooms and beds. Horrible place
Business Self
8/10
Excellent
10 Mar 2022
Danna
Staff friendly rooms clean valyw for money good the only negative is some of the other guest
4/10
Poor
04 Feb 2022
Bobby
Never again. Needs lots of pressure washing to remove dirt. 25 minute check with reservation.
Business Self
8/10
Excellent
22 Jan 2022
Lovonda
Price & convenience.
Business Partner
8/10
Excellent
20 Jan 2022
larry
The staff was friendly. The room was clean. The bed was comfortable. I thought the walls were a little thin. You could hear the conversations in the parking lot and outside the front door. We happened to be there when some people were kind of noisy were there and we heard everything until about midnight. Nothing that happened while we were there could be held against the hotel. It was a good value, comfortable lodging. We just chose the wrong night to be there.
Leisure Partner
10/10
Exceptional
07 Jan 2022
Michael
Great value for a quiet night of rest.
Business Self
8/10
Excellent
16 Dec 2021
Julio
Do not clean the rooms daily
Business Partner
6/10
Pleasant
24 Nov 2021
Sarah
No coffee
Leisure Friends
2/10
Poor
18 Oct 2021
David
The room was disgusting. There was a French fry and toilet paper on the floor in the bathroom, the sheets had visible stains, the bathroom window was broken and held with a flimsy board. There were gnats flying around in the room. The property seemed to invite a certain type of guest playing loud music, and hanging out in the parking lot. The walls and ceiling were so thin, everything going on outside the room could be heard.
Leisure Self
4/10
Poor
18 Oct 2021
James
Sketchy people on and around property. Saw drug dealing on the property. Very disappointed
Business
10/10
Exceptional
06 Oct 2021
Brittan

Best hotel I stay in.

It’s was great. Front deck was nice. the room was very clean. Had everything we needed. Thank you. Will come back soon.
Friends_and_family Family
2/10
Poor
20 Sep 2021
Kent
They robbed me. I canceled my reservation the week prior and they still charged me and refused to refund my money.
Business Self
4/10
Poor
19 Sep 2021
Stephanie

No tell motel

This place will serve its purpose if u meed chesp and somewhere to crash.. there was no light in the bathroom it smelled mouldy in the room... the AC did work... the beds were pretty ok other than the cigarette burns in the bedding. There are sketchy people that hang out in the parking lot ALL NIGHT and stare at you the entire time u are at you r vehicle. Cars coming and going all bight with loud nusic and people living there and fixing their cars in the parking lot.
This ... is a no tell motel... and was dirtier than it looks in pics...spend the extra 60.00 and go to comfort inn....
Friends_and_family Family
4/10
Poor
14 Sep 2021
Jessy
Staff very nice but place was noisy, the electrical switches in the restroom need repair. Very unsafe.
Business Family
2/10
Poor
08 Aug 2021
Marty
Service was lousy never got to the room well looked at the room it was dirty cockroaches look like drugs were being sold and done around there prostitutes it really run down plays would recommend hotel.com to drop this location and did not rent a room use it of any kind had to go to another motel and rent from my Laquita
Business
8/10
Excellent
04 Aug 2021
Verified traveler
The property is pretty good not really any complaints. I saw something about roaches in a review but I haven't seen any.
Business_and_leisure Family
4/10
Poor
03 Aug 2021
Verified traveler
First, the lady was phenomenal, great customer services. HANDS DOWN!! NOW the property it's self is a disgrace to the as whole of \" OYO\" PERIOD!! I would say get rid of the whole building but people will be out of a job. MY room phone did not dial out non what so ever So i hope you have a cell phone or don't need to dial 911 2.) Towels were Staind dirty, bathroom door was about to fall of it's hinges, broke bathroom window. Found a torch lighter that my kid got a hold to from someone who stayed there(unproper housekeeping). The property's pool looks like an alligator swap (disgusting green water) druggies walking the property all night, loud noise outside and through the walls !! I'm glad it was just an in/out business trip. I would definitely had went somewhere else but the customer service that the lady had maybe me just finish out my night. They need to give her a pay raise just for doing her job & going above and beyond for that property literally!!!
Business_and_leisure Family_with_children
2/10
Poor
21 Jul 2021
Quantae

Trash hotel

Worse hotel I ever been too
Business
4/10
Poor
15 Jul 2021
Verified traveler
There is a $100 deposite when getting there.
The room smelled like cigarette smoke, there was green paint on the inside of my door saying “We see you,” my neighbors were cutting up drugs in the middle of the night with the very obvious card hitting the table noise…and finally a fight broke out making it outside to the front of my room.
Not worth the cheap price
Business_and_leisure Self
10/10
Exceptional
04 Jul 2021
Verified traveler
Everything was great
Leisure Family
2/10
Poor
30 Jun 2021
Verified traveler
Its not even worth a review
Leisure Partner
10/10
Exceptional
23 Jun 2021
Verified traveler
I loved the staff. The housekeepers were super friendly and efficient. The hotel manager was really nice and helpful. I liked that the parking was only accessible from one entrance right in front of the office so I felt safe.
Business Family
2/10
Poor
21 Jun 2021
J P

Absolutely DISGUSTING!

This was the most disgusting hotel I have ever! In 5 minutes of sitting in the parking lot I onserved two drug deals! The pool was brown. I tried to cancel the reservation with OYO and they refused. Attemptes a refund with hotel.com and they refused!
Self
6/10
Pleasant
17 Jun 2021
Richard

Avoid this location!

There was a 100$ deposit (which I never got back [OYO doesn't seem to give to f***s]) for a room that smelt like a wet ashtray. There was an adjoining room which I could hear the neighboring person was trying to enter with what sounded like a knife being used to try to pry the lock/sealant. Over all -- awesome receptionist, the only highlight of this stay -- was a *major* disappointment. Would only recommend to my worst enemy.
Self
2/10
Poor
14 Jun 2021
Verified traveler
H.O.R.R.I.B.L.E!!!!!! Drug addicts outside the doors making noise all night. Ppl next door were fighting all morning. I wouldn't come back even if they had rooms for $5 a night
Leisure
8/10
Excellent
13 Jun 2021
Pamela
A little scruffy but acceptable for a quick 1 night stay. Not very clean. Missing towels but promptly given a set when I went to the office to get them. Did NOT like the $100 required deposit for damages. When hotels do this it means to me that they have a rough clientele which is given to theft. Brings great personal safety concerns as well as anxiety for my car & possessions in the car! Always makes me think twice about using their service. Was not aware of required deposit when I made the reservation!
Friends_and_family Family
2/10
Poor
12 Jun 2021
Verified traveler
It was the scariest experience ive had and i couldnt stay. I waited at the check in window with two small kids for 30 mins( ringing the bell to check in) before i left the homeless and drug infested area of town. As i was leaving the attendant was returning and i called to let her know i couldnt stay because we got freaked out. Thes e loitering folk had finally noticed us and were approaching our car so i sat with a pistol in my lap until i could back out. I dont easily scare
Leisure Family_with_children
2/10
Poor
10 Jun 2021
Mohamed

Too much payment

After. Asking the reservation and paid the full price they refused to check me in until I pay an extra $100 to be refunded in 7-10 business day ??!!
Business
2/10
Poor
06 Jun 2021
debra

Horrible

Check in was horrible. I stood in line for over an hour to check in after I made reservations online. Then the lady at the desk got mad at another customer in line because he was complaining and she started cussing him and they both started yelling and cussing. The whole place felt very unsafe.
Partner
10/10
Exceptional
05 Jun 2021
Verified traveler
Convenient to my meeting and price. No WIFI, though.
Business Self
2/10
Poor
29 May 2021
Verified traveler
The front desk clerk was rude and nasty the room I chose was supposed to have been smoke free it was not the room was nasty the guest that were there were cursing screaming and fighting security has to chase them off the property the pool was discussing no up keep in the rooms not a place for family and even single people smh never again and I would never recommend this place to no one I don’t know how they are even on this site I am surprised!!!!!
Leisure Self
2/10
Poor
16 May 2021
Verified traveler
Nothing
Business Family
2/10
Poor
30 Apr 2021
Thomas

Never again

TV didn't work. After several calls to the office and walking to the desk myself, they still did nothing about it. I would never spend a night there again.
Self
2/10
Poor
25 Apr 2021
Timothy M.
It wasnt clean check in was at 2 rooms were ready til almost 3.... Drug activities and needles on the ground
Friends_and_family Family
10/10
Exceptional
24 Apr 2021
Verified traveler
The only negative was the traffic passing in front of the property. I have stayed here many times before, but this i the first time it has been noticeable.
Business Self
6/10
Pleasant
16 Apr 2021
Verified traveler
Niceclean comfortable room. Friendly staff when they finally came to the desk. The only problems were the other visitors. Very loud music and FIGHTING all night long.
Friends_and_family Family
6/10
Pleasant
09 Apr 2021
Adam

Got the job.... barely

The hotel charges a $100 deposit for an online reservation. The location is rather undesirable and no wifi service is available. Check in takes about an hour or so outside in the rain and local homeless. The front desk is nice although not to professional, electing to eat and hold a conversion with a friend instead of tending to the line of guest outside. I'm still awaiting my deposit to return. In an emergency situation its do-able but as a first option is a no. The room was as clean as you can get during covid and with a hotel who posts \"not responsible if you catch covid due to our lack of cleaning\". Spend a little more and go up the street.
Business Family
2/10
Poor
06 Apr 2021
Maisha

Ridiculous

I was given someone elses room, I walked in on the people having sex. The next room the clerk tried to give me, he told me the occupants are due to leave in a few minutes and tried to give me a key. I declined. I had to sleep somewhere else. Please dont stay here.
Partner
8/10
Excellent
02 Apr 2021
Verified traveler
It meet the minimum standards.
Leisure Self
4/10
Poor
01 Apr 2021
Verified traveler
When I arrived on the property I made a decision that I was not going to stay there just didn't look safe with the people hanging around and made it clear to the attendant and he basically agreed with me as far as my disappointment
Leisure Self
6/10
Pleasant
22 Mar 2021
Verified traveler
The top shelves were dirty and the bathroom window was locked with a hangar sticking in it.
Partner
2/10
Poor
21 Mar 2021
Verified traveler
Tv was broke in room no ashtrays no batteries in remote. Not even a chair.
Leisure Self
10/10
Exceptional
21 Mar 2021
Brett
Was quiet and uneventful
Partner
4/10
Poor
16 Mar 2021
Verified traveler
Check-in is 2 pm. Got there at 1:45 pm and was told there were no rooms, but to check back in an hour. Was able to check-in at 2:30 pm. Also, $100 deposit is required which is not mentioned on this site. Stayed Saturday. It is now Tuesday and I have not received my deposit back.

WiFi password did not work, but WiFi kept blinking on/off the list. Pool water was dark green with things floating in it. Remote had no batteries and one of the towels was dirty.

On the plus side, the room appeared well cleaned and the staff was friendly and helpful.
Leisure Partner
4/10
Poor
09 Mar 2021
Verified traveler
Room i booked online wasn't available when i got there, plus they've been charging double the reserve price in person.
Leisure Friends
2/10
Poor
06 Mar 2021
Brandon

Overbooked

Overbooked. Didn’t have no rooms when we arrived. Had to sleep in car with kids because there was no other hotel room available in area
Business
2/10
Poor
27 Feb 2021
Walter

AVOID! Hotels.com should drop this dump.

Terrible. Between 0000 and 0300 someone was banging on our door at odd times. Each time it was a black man. On the third ime,I grabbed my weapon,adking what the hell was going on. Man said,\"They need to see yo at the front \" We decided then to get out of there. The clerk tried to say it was maintenance and there was no record of our being there as guests and was checking (?)
Two different guys? Bull! And no call to the room to inquire? I told the ckerk I felt someone was attempting to invade the room AND THAT I AM ARMED. I advised when I opened the door,my .357 was with me. As for our check in? A receipt was provided. So ehat the hell? I yold said ckerk THAT is how one gets shot. If one fears fir theur life,it is justified. He didn't know how to respond to that.
Overall: DO NOT STAY THERE.DO NOT STAY THERE. hiteks.com needs to drop that place like a hot potato. Now!
Partner
2/10
Poor
05 Feb 2021
Verified traveler
This is a horrible property. Upon arrival it was nothing like the Orbitz pictures. Also, I called prior to arrival to confirm parking options. Was advised that they have large truck parking in front hotel. Unfortunately, the designated area was a shoulder of the highway that is clearly markes NO PARKING. The clerk was rude and very bothered by any questions. When I asked to see the room she rolled her eyes and reluctantly took us to see the
2/10
Poor
06 Jan 2021
Surasan Pathak
Horrible experience.
Partner
2/10
Poor
28 Nov 2020
M
I was never able to get my key when I checked in due to two people harassing me at the counter. This is not a safe hotel. When I asked for a refund from Oyo, they didn’t respond. Not safe, and not family friendly.
Leisure Family
2/10
Poor
16 Oct 2020
Verified traveler
The room we attempted to stay in was filthy. Do yourself a favor and stay as far away from this place as possible.
Friends_and_family Partner
4/10
Poor
13 Oct 2020
Verified traveler
Overpriced for the conditions of the hotel. TV barely worked, fridge did not work
Friends_and_family Friends
2/10
Poor
10 Oct 2020
James

This place is not worth the effort

The stay was booked and paid for through Hotels.com. When our employee arrived, the hotel said they are not taking reservations form Hotels.com at this time and refused to check in our employee. What a disaster this place is.
Business
2/10
Poor
05 Oct 2020
Leodan

Waste of time!

Reservation did not exists. Waste for time.
Business
2/10
Poor
14 Sep 2020
Anonymous
It’s not a safe environment. Never got to stay because my reservation wasn’t honored and my room wasn’t available yet they still took my money off my card. Would not recommend anyone to book through Expedia
Business_and_leisure Self
2/10
Poor
08 Sep 2020
Verified traveler
Bad hygiene, didn’t feel safety for Covid 9 was applied, staff members and none of other people wearing mask. Dirty towels
2/10
Poor
30 Aug 2020
Jimmie

Needs proper attention...

Sheets and towels had stains in them was dirty just overall filthy... worth only $25-$30 a night
Friends_and_family Family

Location & surroundings

OYO Hotel Alexandria LA - Hwy 165
1212 MacArthur Drive, Alexandria, United States

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OYO Hotel Alexandria LA - Hwy 165

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