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SureStay Hotel by Best Western Alexandria

Alexandria - LA · United States

6017 Old Boyce RoadView location

7.2/10Very good1,000 Reviews
Cleanliness7.2/107.2
Service8.0/108.0
Comfort7.6/107.6
Condition7.0/107.0
Location8.0/108.0
Neighborhood7.4/107.4
Value6.0/106.0
Amenities7.0/107.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About SureStay Hotel by Best Western Alexandria

Welcome to the SureStay Hotel by Best Western Alexandria, a hotel situated in the heart of Louisiana. Our property is the ideal place to stay for business or leisure and offers everything you will need for an enjoyable stay.

Located just minutes from downtown, you can explore all Alexandria has to offer. We are close to many attractions including Kent Plantation House, Alexandria Zoo, and Kisatchie National Forest. We are also close to historic sites like the Alexandria Museum of Art and the Louisiana History Museum.

You will enjoy learning about the culture, pre-Civil War life, and history of Louisiana. Our spacious rooms have convenient workspaces and complimentary Wi-Fi so you can stay connected while you are traveling.

Our relaxing rooms include a coffee maker, microwave, refrigerator, and cable so you can have all the comforts of home. We also offer a complimentary continental breakfast buffet each morning so you can fuel up for your day ahead.

Read more about this hotelShow less

Visitors come from all over for conventions, church meetings, and softball games, and will appreciate our accommodations as well as the many things to do nearby. Whether you are traveling for business or pleasure, our hotel is perfect for any traveler looking for comfortable accommodations at an affordable price.

Located in Alexandria, SureStay Hotel by Best Western Alexandria is a 4-minute drive from OakWing Golf Club and 6 minutes from Southern Forest Heritage Museum & Research Center.

This hotel is 4.1 mi (6.6 km) from Johnny Downs Sports Complex and 5.5 mi (8.9 km) from Rapides Women's and Children's Hospital. Make yourself at home in one of the 61 individually decorated guestrooms, featuring microwaves and flat-screen televisions.

Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and you can also request cribs/infant beds (complimentary). Featured amenities include a 24-hour front desk, laundry facilities, and a vending machine.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 11:00 AM

Hotel policies

No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • Pool access available from 7:00 AM to 9:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 6.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

OakWing Golf Club 3.4 km / 2.1 mi
Southern Forest Heritage Museum & Research Center 6.4 km / 4 mi
Johnny Downs Sports Complex 6.6 km / 4.1 mi
Rapides Women's and Children's Hospital 8.9 km / 5.5 mi
Rapides Regional Medical Center 9 km / 5.6 mi
Rapides Parish Coliseum 9.1 km / 5.7 mi
Louisiana History Museum 9.4 km / 5.9 mi
Riverfront Center 9.5 km / 5.9 mi
Alexandria Museum of Art 9.5 km / 5.9 mi
River Oaks Square Arts Center 9.7 km / 6 mi
Arna Bontemps African American Museum 9.7 km / 6 mi
T.R.E.E. House Children's Museum 9.8 km / 6.1 mi
Riverside Hospital 10 km / 6.2 mi
Alexandria Power Center 10.1 km / 6.3 mi
Alexandria Zoological Park 11.5 km / 7.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 61
  • Number of floors (main building): 2
  • Suites
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
Show 14 more facilities & services
  • Air conditioning in public areas
  • Lift accessExtra charge
  • BBQ facilities
  • Restaurant
  • Smoking areaExtra charge
  • Meeting room
  • PhotocopierExtra charge
  • Fax
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    SureStay Hotel by Best Western Alexandria

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    SureStay Hotel by Best Western Alexandria

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING BED NON SMOKINGDouble or Twin • KING BED NON SMOKING • 1 Bedroom • 23 m²DBT.KG-NM
    Double or Twin KING BED NON SMOKINGPhoto unavailable9 photos

    SureStay Hotel by Best Western Alexandria

    Double or Twin KING BED NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-NM

    Room amenities

    • Satellite TV
    • Wi-fi
    • TV

    Facilities with extra charge

    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 23 m²DBL.ST-2
    DOUBLE STANDARDPhoto unavailable5 photos

    SureStay Hotel by Best Western Alexandria

    DOUBLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • TV
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 23 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable10 photos

    SureStay Hotel by Best Western Alexandria

    DOUBLE STANDARD

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Satellite TV
    • Wi-fi
    • TV

    Facilities with extra charge

    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    SureStay Hotel by Best Western Alexandria

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 23 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable10 photos

    SureStay Hotel by Best Western Alexandria

    DOUBLE TWO QUEEN BEDS

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Satellite TV
    • Wi-fi
    • TV

    Facilities with extra charge

    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    SureStay Hotel by Best Western Alexandria

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    SureStay Hotel by Best Western Alexandria

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    SureStay Hotel by Best Western Alexandria

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    SureStay Hotel by Best Western Alexandria

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 23 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable5 photos

    SureStay Hotel by Best Western Alexandria

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Room amenities

    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • TV
    • Hairdryer
    • Bathroom: 1
    • Mini fridge
    • Cable TV
    • Satellite TV
    • Desk
    • Toiletries
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    SureStay Hotel by Best Western Alexandria

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 23 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable9 photos

    SureStay Hotel by Best Western Alexandria

    DOUBLE STANDARD

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • TV
    • Wi-fi
    • Satellite TV

    Facilities with extra charge

    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 23 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable5 photos

    SureStay Hotel by Best Western Alexandria

    DOUBLE KING BED NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Satellite TV
    • Cable TV
    • Bathroom: 1
    • Hairdryer
    • TV
    • Fridge
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about SureStay Hotel by Best Western Alexandria

7.2
Very good
1,000 Reviews
Cleanliness
7.2 /10
Service
8.0 /10
Comfort
7.6 /10
Condition
7.0 /10
Location
8.0 /10
Neighborhood
7.4 /10
Value
6.0 /10
Amenities
7.0 /10
100 reviews shown
2/10
Poor
04 Aug 2026
Oscar
Not
2/10
Poor
27 Jul 2026
Cody
Staff was rude
6/10
Pleasant
16 Jul 2026
Warnetta
My girls and I stayed here for a softball tournament. The property looked clean for the outside but inside the halls smelled liked cigarettes. The rooms were clean but the breakfast was very limited.
Family_with_children
6/10
Pleasant
15 Jul 2026
Brandon
Need an elevator,
Self
8/10
Excellent
12 Jul 2026
Toni
The room was clean and the bed was comfy. Breakfast was decent, especially for the price. The A/C works well and the general location seemed pretty chill. No complaints with the staff or actual room. I will give the caveat that the whole hotel does reek of pot smoke and the lock on the exterior door to the second floor hallway is broken, so it doesn’t actually lock, but those things didn’t effect the stay overall.
Partner
4/10
Poor
11 Jul 2026
Lance
Under the air condition the carpet was soaked from it leaking on the floor.

Beds were comfortable.
Business
10/10
Exceptional
29 Jun 2026
Johnnie
Na
Pet
6/10
Pleasant
28 Jun 2026
Gayla
The TV did not work in my room. They tried very hard to take care of it but was told needed another box for it which would have took days to get. They couldn't move me because they were booked. Going to request credit so I'll inform everyone. They tried their hardest.
Family_with_children
4/10
Poor
28 Jun 2026
Laqwanza
The room was horrible the sofa had a hole in it the shower curtain was dirty had black mold on the bottom the toilet dirty the blankets burn holes
Family_with_children
10/10
Exceptional
23 Jun 2026
Jaquetta
Staff was very helpful and the room was clean
Family_with_children
10/10
Exceptional
22 Jun 2026
Constance
No elevator so had to use stairs.
Friends_and_family Family
10/10
Exceptional
16 Jun 2026
Theresa
The lady at check in was very nice and helpful. Room was clean. Easy access to rooms
10/10
Exceptional
15 Jun 2026
Floyd
Everyone was nice and helpful
Self
10/10
Exceptional
12 Jun 2026
Breezy
Very good place to stay , Gas station right next open 24 hours places to eat very quiet place
Self
10/10
Exceptional
12 Jun 2026
Tiasha
Nice
Friends_and_family Family
8/10
Excellent
10 Jun 2026
Sandy
Breakfast was just okay...had an issue with TV...but figured it out myself...point being nobody ever came to check it out...overall clean and quite place to stay.:)
Family_with_children
6/10
Pleasant
07 Jun 2026
Aubrie
Well it was cheap and all we needed was one night so it was good for that breakfast was good there were dips int eh floor on the second story that seemed to be from flooding around the vending machines and shower curtains had mold and smell of mildew throughout the whole second floor but workers were very kind
Friends_and_family Family
6/10
Pleasant
07 Jun 2026
Azelie
The overall stay was good however, there was no sheets on the sofabed , and it looked like it had mold on it as well as the air conditioning would leak water onto the floor. And the t v channels only a few word.
Partner
6/10
Pleasant
05 Jun 2026
eddie
The first surprising fact was that there is no elevator...what modern day motels with more than a ground floor have no elevator?! That put a question in my mind about the place. First appearances when going in were not very positive; not real clean and neat. After making our way upstairs and into the room a horrible mold/mildew smell hit us. All those first impressions seemed rather discouraging...but, after more time, it wasn't as bad as I thought. The floors and paint have been redone fairly recently and still nice. The bathroom fixtures, in our room, anyway, need replacing...very worn out. The bed was comfortable and clean, air conditioner works quite well, the breakfast is very basic \"continental\", but enough. The staff are all extremely friendly and helpful. There's the good and the bad, as with anything.
Friends_and_family Family
8/10
Excellent
03 Jun 2026
Pamela
Beds very comfortable. All area was clean. Breakfast was not the best. Helpful staff.
Partner
6/10
Pleasant
01 Jun 2026
Terry
This is an ok Stop for a one nighter as far as we are concerned. Nothing fancy. The bed was comfortable and the room seemed reasonably clean.
The one major word of caution .... if you have luggage or any issues with stairs .... BEWARE .... there is NO ELEVATOR .... I have bad knees and I did not see that warning when I was booking!
Partner
10/10
Exceptional
29 May 2026
Jayden
It was great
10/10
Exceptional
25 May 2026
Robert
Nice stay
Family_with_children
6/10
Pleasant
18 May 2026
Angelo
Smelled really wet in the room. Bathroom needs updating.
Self
6/10
Pleasant
29 Apr 2026
Satasha
Staffing was exceptional but the room could use thorough cleaning techniques and sanitation and a few updates. I did not get a chance to try breakfast. Overall the stay was average. Maybe add some sound proof walls. (emphasis on soundproof)!
Partner
2/10
Poor
23 Apr 2026
Keith
.
Self
4/10
Poor
22 Apr 2026
Dawn
Read reviews online and hotel seemed okay, we did get to the hotel late, front door was locked we had to wait for someone to open it just so we could check in and get room keys. There was no elevator we had to walk up and down stairs with all our luggage. We got to our room and the extra door lock was broken, the comforter had stains on it, the sheets also had stains and the carpet also. There was water damage on the bathroom door and we found a razor blade laying on the couch. There was also water stains on the end table. We will not be staying in this hotel ever again.
Friends_and_family Friends
10/10
Exceptional
19 Apr 2026
Cynthia
Everything
Business
10/10
Exceptional
03 Apr 2026
Mack
Deserves one key 15
Self
8/10
Excellent
28 Mar 2026
Dennis
Could not get a wake-up call two days in a row. Otherwise very pleasant stay.
Self
2/10
Poor
22 Mar 2026
Shavonda
There were not many staff at the property. There wasn't an elevator at the property so you have to use the stairs. There were dirty towels, the tub was stained, no trash can liner in the trash can and there was inappropriate activities that was going on at the property. The bed, however, was comfortable in a way.
Partner
6/10
Pleasant
20 Mar 2026
Taylor
staff is friendly but not very safe exterior doors all get left open and anyone can walk in at any time and people are loud and not courteous of quiet times rooms are decent they are clean but not super luxurious by any means
Self
4/10
Poor
08 Mar 2026
Lisa
Room were not well kept. Very loud and the whole second floor smelled of marijuana. Breakfast was minimal options and taken over by a group that seemed to be staying long-term at the hotel. Would not recommend staying here.
Family_with_children
10/10
Exceptional
04 Mar 2026
Cameron
Clean room nice staff
10/10
Exceptional
03 Mar 2026
Tearia
Best
10/10
Exceptional
01 Mar 2026
Rebecca
Jerry, the front desk employee, was super nice and helpful! The room and bathroom were very clean. The bed was my favorite, I slept so well! Was there for two nights! Will definitely stay there again when in the area! For the price it was excellent!
Friends_and_family Family
2/10
Poor
01 Mar 2026
LaTisha
No tissue/ toilet stopped up , no uber or taxi service!!
Self
8/10
Excellent
08 Feb 2026
Mack
Excellent need a free night
Business Partner
4/10
Poor
23 Jan 2026
shelly
The floors were dirty in halls and stairwells. No elevators. Smelled of Marijuana in lobby. Furniture all stained up in room.
Friends_and_family Family
10/10
Exceptional
22 Dec 2025
Trinity
Go
Friends_and_family Family
10/10
Exceptional
09 Dec 2025
Marleen
The room was spotless and the staff was very courteous and the breakfast was good. It was a nice guy place to be.
Business
10/10
Exceptional
23 Nov 2025
Sylvia
For what I paid for my room, I feel the value and quality is what I expected. Front desk staff was helpful and patient.
Business
6/10
Pleasant
16 Nov 2025
Yekira
Office communications suck. They knocked on my door 4 times because they didn’t have the right information. Train your staff better
Business Self
2/10
Poor
13 Oct 2025
Yauhen
The breakfast was not very good, there was only a choice of tea or coffee. yogurts and muffins. Where the cupcakes were, there were gnats flying around.
Business Self
6/10
Pleasant
07 Oct 2025
Laura
Facility was just ok, lots of stragglers hanging around the outside of the hotel
Leisure Partner
10/10
Exceptional
07 Oct 2025
Nick
Very Nice Gentleman received me at the desk.
Clean and felt safe. Will definitely consider coming back
4/10
Poor
02 Oct 2025
Tony
For some reason the beds are on a sheet metal pan that flexes and rumbles every time you move.
10/10
Exceptional
01 Oct 2025
Jean
The room was spacious and the bed was very comfortable. The mini fridge kept things nice and cold. There were plenty of towels and I felt the room was safe and secure. There were many convenient gas stations and fast food options within walking distance.
Self
8/10
Excellent
21 Sep 2025
jessica
A carload of young adult arrived on property and when directly to the pool and went swimming. There was easy access not code or key card needed
8/10
Excellent
14 Sep 2025
Candice
The hotel room was clean but average but the staff made it feel like home! Very nice and friendly staff. Would come back just for the excellent customer service!!
Leisure Family_with_children
8/10
Excellent
14 Sep 2025
Mary
Pleasantly surprised at how nice and clean our room was upon arrival. The carpet in front the doors leading outside were a bit dirty but that’s to be expected at times
Leisure Family
8/10
Excellent
14 Sep 2025
Amy
Room was smelly and damp. AC pumped cold air but had mildew smell.
Leisure Family_with_children
6/10
Pleasant
10 Sep 2025
Allan

Decent

Smelled moldy. Other than that it was a decent stay.
Friends_and_family Family
2/10
Poor
10 Sep 2025
Salama
Terrible dirty hotel spiders in rooms, I booked through Expedia and they charged me at the property again ! I have to dispute credit card transactions
Business_and_leisure Family
10/10
Exceptional
04 Sep 2025
Diamond
The staff is amazing! Rooms are always clean and it’s very quiet and comfortable
Business_and_leisure Partner
10/10
Exceptional
09 Aug 2025
Leola
Nice
Leisure Family
8/10
Excellent
05 Aug 2025
Cheryle

Beds

The beds were very comfortable. The drapes needed some repair to the rods.
Friends_and_family Family
6/10
Pleasant
02 Aug 2025
Michelle
First the pillow was dirty and stained then I went to get in the bed and found a bug in the bed not sure what kind . If it wasn’t so late, we would leave and drive home or find another hotel but it is late personally I would not recommend this hotel. Very outdated and it doesn’t feel clean in the rooms. I am very disappointed, but it is very convenient right off the interstate.
Michelle
Leisure Partner
2/10
Poor
19 Jul 2025
Tabitha
Room was dirty, toilet was dirty with hair on the seat. Black stuff and hair in sink, carpet wet, room samples terrible
Leisure
8/10
Excellent
18 Jul 2025
Shawn

Needed a placed to crash for one night

Needed a placed to crash for one night while passing through. The hotel is trying to be better, but it is what you pay for. The room was clean and staff was nice. New comforters and sheets are needed. I needed a cheap comfortable, safe spot to sleep for one night, and that is exactly what I got! I would do it again if need to.
Business Self
6/10
Pleasant
15 Jul 2025
Matthew
Decent spot to stop, it’s right off the high north of downtown. Staff was great and friendly. Overall property health, a C .
10/10
Exceptional
14 Jul 2025
Sarah
Jerry the afternoon desk staff was amazing. He jumped right up to help me when I was struggling with my luggage. He was so nice!
Leisure Self
10/10
Exceptional
12 Jul 2025
Timothy
I enjoyed my stay here as always. Staff was great and professional as always.
Self
10/10
Exceptional
03 Jul 2025
brandon
Nice
Business_and_leisure Family
8/10
Excellent
03 Jul 2025
Sandra
Very nice front desk clerk
6/10
Pleasant
27 Jun 2025
Cynthia
Booked room for 2 days, Room had a musk odor, and the comforter had stains. The chair in room was dusty & stained. Housekeeping did not refresh the room the next day, I had to ask for clean towels.
Leisure Family_with_children
10/10
Exceptional
26 Jun 2025
brandon
Excellent
Leisure Family
2/10
Poor
25 Jun 2025
Verified traveler
The room had a bad odor. The furniture was stained and look like someone shook up a coke. Opened it and it splattered allover the wall. The air did not workin that room. Was moved to another room. Had no TV and the furniture was the same. Had to cancel reservation and book another hotel.
Friends_and_family Family
10/10
Exceptional
24 Jun 2025
Jaime
The staff is friendly and helpful.
Leisure Family_with_children
6/10
Pleasant
24 Jun 2025
CAirra
1st room was
8/10
Excellent
24 Jun 2025
BRANT
The managers Tara and Jerry were EXTREMELY helpful. The room was aged but clean.
Leisure Family
2/10
Poor
23 Jun 2025
Lakisha
There was a bag over the smoke detector. I pulled the curtains back and the window was full of cobwebs, dust, and dirt. The fitted sheet was flipped inside out on the bed, more than likely because it was dirty and unchanged. The table and tv stand were dirty as well. I asked the front desk for bleach so I could clean myself, given I had driven 7 hours and everything else in town was booked. The best thing about the property was the desk staff with blue hair who was nice enough to cancel my reservation and greet me with kindness and a smile. She also apologized for the condition of the room. The night before there was a couple complaining of gnats in their room.
Leisure Family
2/10
Poor
22 Jun 2025
Yogitha
Smoke free room is full of smoke smell
Bathroom was worst and bedding and towels are not clean
10/10
Exceptional
21 Jun 2025
Londa
Very helpful at check in and any questions we had were answered
Friends_and_family Friends
10/10
Exceptional
20 Jun 2025
Marie
We got to check in early. The kids were a little disappointed about the size of the pool. It looked alot bigger in the pictures. Too many ppl in there all day .
Leisure Family_with_children
10/10
Exceptional
17 Jun 2025
Kaila
My first choice everytime I need to stay in town
Self
2/10
Poor
15 Jun 2025
My
Dangerous
Family
2/10
Poor
11 Jun 2025
Josue
Smoking smell from entrance to room. Room also smells to smoke. Sofa bed dirty and i really terrible state. We went with my kids and just stay for 5 minutes and had to left to another place. They said they will try to refund but nothing happened so far. Just worst experience.
Friends_and_family Family
4/10
Poor
10 Jun 2025
Kristy
The stay was okay, the breakfast was horrible.
Business_and_leisure Family
10/10
Exceptional
01 Jun 2025
Addison
I love the pool!!!
10/10
Exceptional
24 May 2025
shandon

Clean and quiet budget 1 day stay

It was a nice, inexpensive stop halfway to our destination. Was a clean room, friendly staff. Had a nice little cold breakfast area, cereal, yogurt, muffins, sausage biscuits, also a waffle iron to make your own waffle. I was sad that the juice machine was not working but there was coffee and milk.
Friends_and_family Family
2/10
Poor
15 May 2025
Shelby
They have bed bugs! I got bit staying there at least 30 bites on my back side and took off the sheets and the mattress cover was disgusting!! We took pictures of all of it. Staff didn't care. The whole hotel smelled like marijuana day in and out. Vending machines broken. Burn holes in the rooms on the covers and floors. Do not stay here they will not do anything for you. Breakfast was a joke. Sausage biscuits were not just cold but still frozen. Juice was empty majority of the time. If you don't want anything going missing from your room or people listening at your door or peeking through your peep hole don't stay here!! We had to borrow the vacuum because the floors were disgusting and didn't trust the staff to be in there so we had to do it ourselves. Mold in the coffee pot in the room. Just the most horrible experience. My husband got an infection on his leg after getting in the pool also and had to go to doctor to get antibiotics. If you're looking for a safe decent place to stay it's not this hotel.
Leisure Family_with_children
10/10
Exceptional
11 May 2025
Bard

Very comfortable stay at a Great Price!

Excellent accommodation for the price. Clean, well appointed with all amenities that you would find in a $165+ hotel including upgraded USB plugs and sufficient wall sockets, but at a very economical price.
Partner
8/10
Excellent
06 May 2025
Shera

Happy Stay

This was not the first time we’ve stayed. Beds are comfortable and rooms are clean. My only suggestion is to clean the ceilings in the bathroom as it looks like some soap or possible mold is starting due to the humidity from taking showers.
Friends_and_family Family
10/10
Exceptional
27 Apr 2025
Michael

Family rip

The stay was nice.
Friends_and_family Family
2/10
Poor
26 Apr 2025
donald

Disappointed

Air conditioning leaked everywhere, toilet ran constantly, beds uncomfortably small and definitely not a queen size. No elevator, wife had a broken ankle and going up and down stairs was a nightmare. Halls smell of weed.
Friends_and_family Family
2/10
Poor
26 Apr 2025
Sasha
Felt unsafe
8/10
Excellent
18 Apr 2025
Patricia
Easy on and off the interstate. Quiet night. No problem with room for our trailer.
Leisure Family
6/10
Pleasant
13 Apr 2025
Bobby
Nice place, room needed some work plug ins that didn’t work, blown light bulbs, handicap shower flooded the whole bathroom
Leisure Partner
10/10
Exceptional
07 Apr 2025
Justin
Was quite. I had his privacy and wasn't bothered. Very nice experience.
Leisure Self
10/10
Exceptional
28 Mar 2025
Laqueisha
I loved everything about the rooms
Leisure Partner
8/10
Excellent
28 Mar 2025
bernard

Alexandria

Room comfortable but near swiming pool
Partner
4/10
Poor
27 Mar 2025
Eddy
The person at reception was very nice and welcoming.
Leisure Self
10/10
Exceptional
24 Mar 2025
Kaishonta
My stay was perfect nice and quiet , clean had everything I need and it had plenty places that's convenient.
Self
10/10
Exceptional
22 Mar 2025
stella

New hotel

Easy highway access; clean comfortable room
Partner
10/10
Exceptional
21 Mar 2025
Felicia
Great Staff
Leisure Partner
10/10
Exceptional
20 Mar 2025
Matthew
Nice and clean
Leisure Self
10/10
Exceptional
17 Mar 2025
Yarenee
Our stay was good. The staff was amazing! He helped us out with local food suggestions and attractions. Would definitely recommend
10/10
Exceptional
16 Mar 2025
Kacorian
It was clean
Leisure Family_with_children
10/10
Exceptional
10 Mar 2025
Johnny
Breasfest was not what i thought it would have been
Business_and_leisure Partner

Location & surroundings

SureStay Hotel by Best Western Alexandria
6017 Old Boyce Road, Alexandria, United States

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SureStay Hotel by Best Western Alexandria

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