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Four Points By Sheraton Alexandria

Alexandria - LA · United States

2301 North Macarthur DrView location

8.0/10Excellent550 Reviews
Cleanliness8.2/108.2
Service8.6/108.6
Comfort8.4/108.4
Condition8.2/108.2
Amenities8.0/108.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Four Points By Sheraton Alexandria

Located near the Alexandria airport, the Four Points by Sheraton Alexandria is a convenient base for exploring local attractions.

A short drive takes you to the Southern Forest Heritage Museum & Research Center and Kent Plantation House, while the Rapides Parish Coliseum and Arna Bontemps African American Museum are within 4 km.

Guests can enjoy an outdoor pool, a 24-hour fitness center, and the convenience of a complimentary area shuttle within a 3-mile radius. The hotel offers 141 air-conditioned rooms equipped with refrigerators, Smart TVs, and complimentary Wi-Fi. Private bathrooms include showers, complimentary toiletries, and hair dryers.

Further amenities include desks, coffee/tea makers, and phones with free local calls. Dine at the on-site Bistro, grab snacks at the grocery/convenience store, or relax at the bar/lounge. Buffet breakfasts are available for a fee.

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For business travelers, the hotel provides a 24-hour business center, express check-out, and a 24-hour front desk.

When you stay at Four Points by Sheraton Alexandria in Alexandria, you'll be near the airport, within a 5-minute drive of Southern Forest Heritage Museum & Research Center and Arna Bontemps African American Museum.

This hotel is 3.1 mi (5 km) from Alexandria Zoological Park and 3.2 mi (5.2 km) from Rapides Parish Coliseum. Make yourself at home in one of the 141 air-conditioned rooms featuring refrigerators and Smart televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Planning an event in Alexandria? This hotel has 26328 square feet (2446 square meters) of space consisting of a conference center and 4 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).

Popular amenities

Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Car recommended Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 68 Pet max weight (per pet) in lb is 150 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100.00 per accommodation, per stay
    • Breakage deposit: USD 100 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 8:00 AM to 10:00 PM.
    • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is recommended for transportation to and from this property.
  • Special Instructions
    This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 6.50 to 13.00 per person
    • Pet fee: USD 35 per pet, per day
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Southern Forest Heritage Museum & Research Center 0.6 km / 0.4 mi
Riverside Hospital 2.4 km / 1.5 mi
Rapides Women's and Children's Hospital 2.8 km / 1.8 mi
Rapides Regional Medical Center 3 km / 1.8 mi
Riverfront Center 3.3 km / 2.1 mi
Alexandria Museum of Art 3.6 km / 2.3 mi
Red River 3.8 km / 2.4 mi
Louisiana History Museum 3.8 km / 2.4 mi
River Oaks Square Arts Center 4.1 km / 2.6 mi
Arna Bontemps African American Museum 4.2 km / 2.6 mi
T.R.E.E. House Children's Museum 4.2 km / 2.6 mi
Alexandria Zoological Park 4.6 km / 2.8 mi
Rapides Parish Coliseum 4.6 km / 2.9 mi
Alexandria Power Center 5.7 km / 3.5 mi
CHRISTUS St. Frances Cabrini Hospital 6.2 km / 3.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 141
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Airport
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
Show 39 more facilities & services
  • Check-out hour
  • Wi-fiExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Bellboy serviceExtra charge
  • FireplaceExtra charge
  • Smoke detector
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • TerraceExtra charge
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room: 18
  • Business centre
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Parasols
  • TV lounge
  • Hot tubExtra charge
  • Breakfast
  • Picnic
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points By Sheraton Alexandria

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points By Sheraton Alexandria

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points By Sheraton Alexandria

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points By Sheraton Alexandria

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points By Sheraton Alexandria

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points By Sheraton Alexandria

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points By Sheraton Alexandria

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points By Sheraton Alexandria

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points By Sheraton Alexandria

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points By Sheraton Alexandria

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points By Sheraton Alexandria

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Four Points By Sheraton Alexandria

8.0
Excellent
550 Reviews
Cleanliness
8.2 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.2 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
18 Jul 2026
Angelo
I almost don’t want to rate this well simply so it’s never booked when we want to come to town but I’ll be honest instead. This was the best experience we’ve had in Alex/Pineville in a long time. We’ll never stay at a different hotel. Staff was 10/10 and even upgraded us to a suite when they ran out of the room we booked. Can’t wait to come back.
Friends_and_family Family
2/10
Poor
12 Jul 2026
Gary
I booked the room, then once I got down to the motel they told me it was overbooked and that I didn't have a room, so now I have to figure out how to get my money back since I booked it tbe same afternoon I was gonna stay in it.
Partner
10/10
Exceptional
10 Jul 2026
Evelyn
Clean room excellent staff great amenities.
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
Daryle
Great people great service
Self
2/10
Poor
30 Jun 2026
Shelley
When this reservation was booked it was for 2 rooms with 2queen beds and 1 room with a king-size bed. We go 3 rooms with king-size beds and that made the arrangements for us very awkward. Because we had to 16 year old boys who had to shar a king-size bed. We had a mother and daughter and another 15 year old girl, who had to share a king-size bed, This was not acceptable. However, we had no choice but to take them because this hotel and all others around were full.
6/10
Pleasant
23 Jun 2026
Evelyn
The staff was very helpful
Family
8/10
Excellent
21 Jun 2026
Luis
On general the hotel is clean people are very nice my only request is the guy on the kitchen needs help a lot people only one cooking takes for ever to get our breakfast
Family_with_children
8/10
Excellent
17 Jun 2026
James
I highly recommend each guest room be provided a microwave. A microwave is require to accommodate each guest the opportunity to reheat food items from refrigerator or purchased from various eateries or restaurants.

I also recommend returning back to continental breakfast as a hotel amenity..
Friends_and_family Family
8/10
Excellent
15 Jun 2026
Tim
Room was very clean. Excellent mattress. For price it would have been nice to have provided a continental breakfast instead of pay as you order (most breakfast items were over $10).
Pet
2/10
Poor
08 Jun 2026
Ramon
They advertise free rides to airport. I was told that the driver starts working at 8am. My flight was leaving at 6am. I had to take an UBER $30.00. I had no cold water in the shower, so I talked to the front desk he sent someone to see it. YES that was all he did ! See it. Not worth the money that I paid for. SHERATON franchise.👎👎👎
Partner
10/10
Exceptional
24 May 2026
Amanda
Clean room, comfy. Thin walls
Family
8/10
Excellent
23 May 2026
Kellee
They accommodated me and my family.
Friends_and_family Family
10/10
Exceptional
17 May 2026
Elizabeth
Everyone was super friendly! Gantry, at the front desk, was super courteous and got us all checked in. Arthur, at the bar, even took the time to come out and bring our kids ice cream to the pool. Would highly recommend this hotel. We will be back in January! Thank you again!
Friends_and_family Family
8/10
Excellent
17 May 2026
April
The staff was very nice and helpful. I liked the room I just didn’t like that it wasn’t a door to close on the bedroom area
Family
10/10
Exceptional
11 May 2026
Chris
5 stars all the way! ⭐️⭐️⭐️⭐️⭐️
The room was extremely clean and well kept, the staff was friendly and welcoming from check-in to check-out, and the breakfast was fresh with plenty of options. Overall, a great stay and I would definitely recommend this hotel to anyone traveling through the area.
Partner
6/10
Pleasant
07 May 2026
Kimberli
There was no lighting in the room. No hangers in the closet, they were hanging on a rack on the desk. You could not use them. The bathroom was large.
Self
4/10
Poor
25 Apr 2026
Jennifer
The room was infested with bugs (I have photos and videos). The body wash container in the shower was empty.
Friends_and_family Family
8/10
Excellent
25 Apr 2026
Jeanette
Great staff and was clean. It is just back off the road and kinda in a sketchy looking area because hotels around were torn down but overall felt safe.
Friends_and_family Friends
2/10
Poor
18 Apr 2026
kelsey
Horrible staffing very rude
Partner
8/10
Excellent
11 Apr 2026
Reed
Breakfast started too late and was not complimentary. For that reason I would stay here again
Self
10/10
Exceptional
06 Apr 2026
Ilene
Clean rooms, friendly staff,
10/10
Exceptional
31 Mar 2026
Curtis
We had a great stay! Staff was great. The room was very nice and comfortable. Would definitely stay here again.
Friends_and_family Family
10/10
Exceptional
27 Mar 2026
Emely
Gantry (hope I spelled that correctly) was great and helpful.
Self
10/10
Exceptional
12 Mar 2026
David
Great place, clean, just wish it had a bathtub instead of a walk-in shower
2/10
Poor
26 Feb 2026
Beth
I specifically booked because it said airport shuttle, their shuttle only runs from 820am-6pm. There is nothing that states this. I had to spend $24 plus tip for a Lyft. The rooms are ver spacious but filthy! There was dust and dirt on the windows that have been there for awhile. Hair in the shower. Rude manager, wouldn’t comp my ride. Don’t stay there m!
Self
10/10
Exceptional
07 Feb 2026
Mona
Friendly helpful staff with exceptional customer service! Clean rooms with very comfortable beds and amenities. Will definitely stay hear again!
Leisure Family
10/10
Exceptional
21 Dec 2025
Esther
The bistro was great.
Friends_and_family Family
10/10
Exceptional
21 Dec 2025
Nicola
Yes it was excellent
Friends_and_family Family
6/10
Pleasant
16 Dec 2025
Stewart
Ice cold shower at 7 am when it's 26 degrees outside was not the best start to the day. Everything else was fine.
Business Self
10/10
Exceptional
15 Dec 2025
Markita
Did not drink or eat at the property
Leisure Self
10/10
Exceptional
30 Nov 2025
Lawanda
The room was very clean and staff was professional and friendly!
Leisure Family
8/10
Excellent
28 Nov 2025
June
N/A
10/10
Exceptional
05 Nov 2025
Brandy
The room was great! Clean, smelled good, plenty of clean towels and rags. It had a fridge for us to use.
The staff downstairs was very friendly.
Business Partner
10/10
Exceptional
30 Oct 2025
Donna
Staff is very friendly and helpful.
10/10
Exceptional
30 Sep 2025
Tamar
We thought it was well maintained, the staff were very pleasant, and the food very good.Our only complaints were the room was a little dim, and our room coffee maker was b broken.
Business_and_leisure Partner
10/10
Exceptional
31 Aug 2025
Andrea
Th staff was friendly and professional. Property was clean and n a safe area.
Leisure Partner
2/10
Poor
19 Jul 2025
Verified traveler
It looked like the roof was about to fall in from water damage.
Business
4/10
Poor
16 Jul 2025
Noheli
I wouldn’t recommend to stay here. The room was not clean and customer service is really non existent here.
Self
4/10
Poor
16 Jul 2025
Noheli
I couldn’t open my door unless multiple attempts and the room was not very clean.
Business Self
10/10
Exceptional
06 Jul 2025
Daryle
Clean pool
Business Family
10/10
Exceptional
05 Jul 2025
Olivia
My room was comfortable
8/10
Excellent
30 Jun 2025
Roderick
I enjoyed the stay the receptionist was very nice and professional. The only exception was the cleaning staff was a bit noisy as they were cleaning other rooms. I could hear profanity from one employee in the hall while in my room. Next there was a large dog barking in a room down the hall for quite some time. Other than that I enjoyed my stay.
Business_and_leisure Partner
4/10
Poor
25 Jun 2025
Verified traveler

Not recommended for 4 people

The Bistro manager was great. Had requests that were ignored until we talked with manager. We had 4 people and always received 2 towels. Room we thought we were supposed to have was not avail. 2 queen bed room was tight. No extra room
Left disappointed for the price we paid.
Friends_and_family Family
10/10
Exceptional
24 Jun 2025
Jared
Enjoyed our stay very friendly staff 👍
Business
10/10
Exceptional
15 Jun 2025
Daryle
Clean and friendly people
Business_and_leisure Friends
8/10
Excellent
14 Jun 2025
Wyneishia
This was a nice stay. The restaurant downstairs breakfast & dinner wait was super long and very inconvenient. I do not recommend.
Business Family_with_children
10/10
Exceptional
12 Jun 2025
Elmer
Perfect tho estate thank you
Business_and_leisure Self
10/10
Exceptional
05 Jun 2025
Martina
Everything was perfect
Business Family
10/10
Exceptional
28 May 2025
Kelli
Very understanding, very helpful
Business Family
10/10
Exceptional
27 May 2025
Alvin
Nice and quite but raer nott have people close to my room when the hotel has oer rooms open .
10/10
Exceptional
21 May 2025
Angela
The staff were super friendly. It always looked clean and smelled good.
Business Self
10/10
Exceptional
12 May 2025
Emily
Nice and clean well kept
8/10
Excellent
11 May 2025
John

Stay, don't eat.

Great hotel. Clean, nice rooms. Quiet, decent neighborhood. Felt safe.

Hotel restaurant served us moldy fruit.

Enjoy your stay, eat elsewhere.
Friends_and_family Family
6/10
Pleasant
11 May 2025
kimberly
The hotel was clean, There was no kitchenet and no continetial breakfast what a bummer.
Leisure Family
6/10
Pleasant
11 May 2025
Brett
It was a place to lay our heads but was by no means exceptional. The shower was dirty and it seemed like people were dealing drugs out of the hotel.
Pet
8/10
Excellent
09 May 2025
Cynthia

Overall great!

Our room was on the first floor and near an exterior door so we could hear people going in and out and talking throughout the night. I would suggest getting an upper level room if you are a light sleeper.
Friends_and_family Family
10/10
Exceptional
22 Apr 2025
Dan
The property is a renovated building it looks nice. Everything is new and clean.
Leisure Family
8/10
Excellent
22 Apr 2025
Venassa
Called multiple times to the front desk and housekeeping no answer never received towels nor was there a shower curtain in the bathroom
Friends_and_family Family
10/10
Exceptional
20 Apr 2025
Kim
Friendly staff and quiet hotel
Leisure Self
10/10
Exceptional
20 Apr 2025
Daryle
Clean and nice people
Business_and_leisure Self
6/10
Pleasant
14 Apr 2025
Aleecia
My room never was cleaned after my first night. Trash was left in the trash cans. Also I asked for towels and was told they didn't have extra.
Leisure Family
8/10
Excellent
11 Apr 2025
Barbara
Had to wait to check in my room, wasn’t any available. Paid extra for my reservation to get breakfast front desk couldn’t explain how the breakfast ticket worked. The only plug in the bathroom has a short so couldn’t blow dry hair for more than 3 seconds at a time. Shower door was hard to slide. Just expected better from Sheraton
Business Partner
6/10
Pleasant
02 Apr 2025
Ashley

Amazing nightshift front desk,less than clean room

The lady (didnt get her name though I wish I wouldve, bc she deserves a shout out) who checked us in saw we probably needed more beds than just the 1 king bed we had reserved and offered to switch us to a 2 queen room! The initiative she took to ensure we were comfortable was beyond appreciated! She also actually conversed with us like we were 1 of her personal \"guests\", NOT just another \"customer\"! After, the long day of travel we had, we were grateful for this warm, caring, and friendly demeanor.
On the flip side the room was dirty. Floors turned the bottoms of our white socks literally black after walking on them, for even an hour! Shower floor dirty and had black hairs all over it! It looked like the only \"cleaning\" the housekeepers did after the last customer was changing linens! Which linens brings me to yet another problem....the room only had 3 towels! For 3 adults and 1 child to shower. I asked multiple times for more towels! Never got them! So finally after asking 3 times and waiting 2 hours I had to walk around hotel to find a housekeeper, NEVER found 1. Which was not surprising considering the lack of cleanliness in the rooms!
8/10
Excellent
20 Mar 2025
Cheryl
Staff was professional and friendly my room was clean. My only complaint is the rainfall shower. I don’t like them unless they have a separate nozzle to use
Business Family
10/10
Exceptional
17 Mar 2025
Deborah
The room I was in was just the way I like very clean.
Self
10/10
Exceptional
16 Mar 2025
Chantell
Micah checked me in and made sure I got my request. This is my home away from home and they make you feel like family.
Business
4/10
Poor
15 Mar 2025
Francine
Hotel was nice. Check in was 1500. We arrived at 1600 and had to wait as the room was not ready
Leisure Family
10/10
Exceptional
14 Mar 2025
Brian
Very clean room! Staff member that checked us in was very kind! Cleaning staff next morning were kind and greeted us as we walked by.
8/10
Excellent
14 Mar 2025
Lisa
Very nice people from check in to check out
Leisure
10/10
Exceptional
12 Mar 2025
Chantell
My requests are always granted to make my stay incredible. Micha made sure I had everything I needed at check in.
Business
4/10
Poor
11 Mar 2025
Helen Jane
Lack of room housekeeping. Went five days without service.
Business_and_leisure Self
10/10
Exceptional
10 Mar 2025
Phil
They have done an excellent job with the remodel. This property used to be a hotel we avoided.
Business Family
8/10
Excellent
09 Mar 2025
Jennifer
Inexpensive bar prices and very comfortable mattress
Leisure Family_with_children
8/10
Excellent
09 Mar 2025
Megan

Bad water pressure

There wasn’t any soap in our room, but the front desk found one and brought it to us… also, the water pressure was terrible
Friends_and_family Family
10/10
Exceptional
09 Mar 2025
Chantell
As always an amazing stay. Micha made sure I got my requested room
Business
10/10
Exceptional
09 Mar 2025
Chantell
I needed to ass one night to my stay Fantasia and Emily made this a super easy process
Business
10/10
Exceptional
09 Mar 2025
Chantell
Micha was very accommodating
Business
6/10
Pleasant
09 Mar 2025
John
The suite was not ready at 3pm, we were abl to get in the room at 6pm finally but had to be at an event at 7pm so this gave limited time to get ready. The room was booked for 3 people but only had linen for 2. There was a blow drier bag but no blow drier. The kitchen smelled horrible as if there was a dead rat. They only have one key card starting they didn't have enough card keys. The dishes were dirty in the cabinets like not properly cleaned. The property room looked good and recently updated. There was plenty of room to place clothing for 3.
Leisure Friends
2/10
Poor
08 Mar 2025
Elma
My wife can I stayed 1 night - first room smelled so bad of cleaner we couldn’t sleep in it, the second room some better- only had one bath towel for 2 people, the saftety lock on our door didn’t work, tried to make coffee but couldn’t move coffee pot to see how to use the maker, the water pressure in shower was sooo low, there is a viewing mirror in the room but NO light to see with it. Very disappointed!
Leisure Family
10/10
Exceptional
04 Mar 2025
Chasity
I loved everything about this property.
Business Family
4/10
Poor
03 Mar 2025
Verified traveler
With two small children with us, the room next to us had a dog. The dark barked continuously from 11pm-1:30am. I called the front desk. The dog still barked. It started again at 6am.
Friends_and_family Family
4/10
Poor
27 Feb 2025
Alan
Send me to a room that the door was broke and maintenance was fixing it! Put me in a new room with no hot water
Business
10/10
Exceptional
23 Feb 2025
Chantell
Rae was very accommodating and ensured I got exactly what I needed to have an amazing stay
Business
2/10
Poor
23 Feb 2025
Anjo
No complimentary breakfast
Did not have resources such as toothpaste etc
Staff who did not compensate for rooms that had faulty lights and portals that were not charging.
Staff were not that friendly.
Leisure Partner
6/10
Pleasant
23 Feb 2025
Paul

Bad bed, otherwise good stay.

The only thing keeping this hotel from 5 star review is the bed. Hard as a rock and could feel the springs. If you like hard beds, this will be a go for you.
Partner
10/10
Exceptional
19 Feb 2025
Stanley Keivon
Nice
10/10
Exceptional
17 Feb 2025
Chantell
Emily was there to greet me and ensure my stay was excellent as always
Business
10/10
Exceptional
15 Feb 2025
Brian
Great service
Leisure Pet
10/10
Exceptional
14 Feb 2025
Glenn
I enjoyed my stay there. Staff was really helpful and knowledgeable
Leisure Friends
4/10
Poor
12 Feb 2025
Sharon
None of the outlets worked in the room. The outlet in the bathroom was the only working outlet. I called the front desk and they sent a maintenance worker at midnight to my room. It was very awkward to have him at that time bc I wasn’t properly dressed and we had a few things out in the open that weren’t meant for anyone else to see.
He tried all the outlets and didn’t understand why they weren’t working. So he left.
Business Partner
10/10
Exceptional
03 Feb 2025
Deon
In good condition
Business Partner
10/10
Exceptional
24 Jan 2025
Adam
This is a completely renovating property. The rooms are all redone and in great shape.
Business_and_leisure Self
6/10
Pleasant
24 Jan 2025
Peter
Friendly staff, just Not enough luggage carts and the lighting in the room was TERRIBLE. Nice staff though, and I know these critiques are outside their control.
Business
10/10
Exceptional
24 Jan 2025
Chantell
Emily was great!! She knew exactly what o wanted upon check in. I love my home away from home!!
Business
4/10
Poor
24 Jan 2025
Marquerite
Doors slammed anytime someone went in or out. I could hear the people next door through the wall. Loud music at 3am. They put fresh towels but nothing else; etc made bed, vacuumed or took out trash
Business Partner
6/10
Pleasant
11 Jan 2025
Latosha
There property is nice for the area it is in. Front desk staff was wonderful, housekeeping entered my room to remove towels when there was a DND on the door but hung towels outside of the door. Breakfast and dinner was made to order and charged to the room. Overall service is good but housekeeping need to NEVER enter a room with DND on the door
Leisure Partner
4/10
Poor
29 Dec 2024
Andrea
Room was locate next to the housekeeping room they wash all night
Partner
10/10
Exceptional
23 Dec 2024
Jennifer G
We enjoyed our overnight get away. Arthur was the best! Wonderful staff and very comfortable! Will definitely go back
Leisure Family
10/10
Exceptional
22 Dec 2024
Chantell
Great as usual. Barbie was waiting to greet me and ensure my stay was great
Business
8/10
Excellent
16 Dec 2024
Drummond
A bit run down but clean and welcoming but staff really do make the place
Leisure Friends

Location & surroundings

Four Points By Sheraton Alexandria
2301 North Macarthur Dr, Alexandria, United States

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Four Points By Sheraton Alexandria

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