Name: Comfort Suites Alexandria Airport
Address: 6015 Old Boyce Rd, Alexandria, 71303, US

10/10

Exceptional

22 Jul 2026

Sylvia

Everything was nice, I have no complaints

2/10

Poor

20 Jul 2026

Michelle

First, let me say, do not rent this hotel ever it is very outdated very sketchy drug heads everywhere laid out outside at the front broken cars on blocks in the driveway. Stairs were broken and we were not told went up to the room no sheets on the bed the room was not cleaned at 3:15. We were told by the front desk that we could put our own sheets on the bed no towels we were also told that the towels were dirty and they would have to wash them because they had no staff everyone went home for the day. We absolutely stayed 30 minutes, walked down to the pool. It was so green you cannot get in it. I called Expedia. That’s where I booked. The room and I canceled immediately went up to the front desk told her I would not be staying here. The rooms were filthy hair all in the tub. It is so druggie. I told her I wanted a refund ASAP. Do not waste your time or money at this hotel unless you’re looking for trashy hotel if not do not go. I got my money back within 30 minutes. I could not stay there any longer not safe at all crackhead laying on the front soon as you drive up by the lobby. The worst hotel of my 57 years that I have been to me and my husband travel a lot and this is the absolutely worst. We were there July 19, 2026. DO NOT STAY

Partner

10/10

Exceptional

19 Jul 2026

Jj

10/10 would recommend

Partner

8/10

Excellent

18 Jul 2026

April

Amazing stay. Only down fall was the wait time to get into our rooms. We had a wedding to get to so ended up all 7 of us changing in the hallway bathrooms instead of our rooms. Check in time was supposed to be 3pm unlike other hotels 2pm. But was told to wait til 330. Wedding started at 430 15 min away. Only gave us 30 min to change so public restroom superman change it was.

Friends_and_family Family

2/10

Poor

13 Jul 2026

Renee

Terrible hotel!!…. First off the bat, electric door lock was broken and no maintenance on the weekend to fix it, so front desk staff had to come open the door every time. Only 2 towels for a 2 queen bed suite. Went down to get more towels after check in and they had no more to give out. Was able to see 2 huge garbage bags full of towels that needed laundering, but again nobody on the weekend to get it done. Whole place stunk of Marijuana. Went to bathe and tub wouldn’t drain properly, would back flow dirty water into the tub. Just about the worst run hotel we’ve ever booked in our lives. No management available to help with anything, front desk lady was on her 3rd day and left all by herself with no guidance on how to do anything other than check people in. 3 other staff members quit over the weekend. Recommended any potential guests to look elsewhere if you want a decent hotel to stay at!!

Friends_and_family Family

2/10

Poor

12 Jul 2026

Micky

Looks fine from afar, but found cleanliness issues all around. Dirty linens, moldy bathrooms. Shower head would have fallen off if we tried to touch or move it so had to shower with a drizzle. NO towels ever available. Phone and safe did not work. We stayed as a large group with multiple rooms and all had similar issues.

Friends_and_family Family

4/10

Poor

11 Jul 2026

Patsy Lea

N/a

Self

2/10

Poor

11 Jul 2026

Kayla

Terrible. That’s the only word for it.

Family_with_children

2/10

Poor

10 Jul 2026

Rogelio

Very dirty room small like wet leaking water on top ceiling from top room all around dirty sofa bed towel will never stay there again

Family

10/10

Exceptional

09 Jul 2026

Gregorio

Todo súper bien

10/10

Exceptional

08 Jul 2026

cornelius

Great place to stay last min

Friends_and_family Family

2/10

Poor

06 Jul 2026

KEVIN

The shower head was about to fall out of the wall there was mold on the tub caulking it took 4 hours for me to get my TV fixed breakfast was a joke there was nothing it was all cold and this was at 9:00 a.m. there was one sausage link no eggs no bagels no bread no nothing never will I stay there again and I'll probably won't book through Expedia again

Family_with_children

4/10

Poor

29 Jun 2026

Amber

We had 5 people staying in our room for 2 nights. When we arrived, there was only one towel available. When my wife went to ask for extra towels later that night, she was told very rudely, We don't have no mo! I had to run down a cleaning lady in the hall the next day to grab 2 more. The elevator stunk, as well as having an odor throughout. The beds are comfortable however.

Friends_and_family Family

2/10

Poor

26 Jun 2026

jaeho

After driving for 12 hours, I arrived at the hotel exhausted and went to the reception desk to check in. Unfortunately, no one was there for about 10 minutes.

When a staff member finally came out, I explained that I had been waiting, but there was no apology at all. Instead, the response was simply that they had to take a break. I understand that staff need breaks, but leaving the front desk unattended and then not even apologizing to a tired guest was very disappointing.

If they had simply apologized, I would not have left a review. This is actually my first time writing a hotel review, but the attitude at reception was frustrating enough that I felt I should share my experience.

Self

2/10

Poor

25 Jun 2026

Verified traveler

Bed sheets were stained. Hot water was dangerously and extremely too hot at a dangerous level above Health Agency recommendations

6/10

Pleasant

24 Jun 2026

Del

I really appreciated having the suite with a door that closes. Unfortunately, when we arrived there was a shortage of towels and one of the sheets had some small black stains. The night manager was very helpful and got some additional towels and sheets for us.

Family_with_children

4/10

Poor

23 Jun 2026

Lindsay

While the front desk staff was polite, the actual condition of this hotel fell incredibly short of basic hospitality standards.

We booked a room for a family of four, but upon arrival, we were given exactly one towel. When we asked the front desk for more, we were told there was a hotel-wide towel shortage. Beyond the towel issue, the overall cleanliness of the property is completely unacceptable. The entire hotel has a noticeable, unpleasant odor, and our room was dingy, musty, and had sticky floors and visible stains. On top of that, the TV in our room didn’t work, and the outdoor pool area was neglected and dirty.

I understand this is a budget-friendly location, but a budget price should still guarantee a clean environment and enough basic amenities for the number of guests on the reservation. I would not recommend staying here.

Friends_and_family Family

4/10

Poor

20 Jun 2026

Gail

They only had one towel in the room for two people. Apparently people keep stealing the towels. The mini fridge had to be moved because the outlet didn’t work for it or the microwave. The side door wasn’t locked at night. Needs to be cleaned. You can see mold around the bathtub. One room that I booked had used sanitary napkins stuck to the closet wall.

Family_with_children

6/10

Pleasant

19 Jun 2026

Paul

There were 5 of us and we only had 2 towels. We asked for more and they said they didn’t have any clean. They gave us washcloths. Not my favorite stay.

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Virginia

Clean quite friendly and comfortable beds

Friends_and_family Family

2/10

Poor

12 Jun 2026

Yasmar

El cuarto olía muy mal, el baño no estába muy limpio, la bañera tenía rotó donde va la llave de la ducha, no tenía almohadas, solo 3 cojines

Family_with_children

10/10

Exceptional

12 Jun 2026

Jose

Very clean

Friends

2/10

Poor

09 Jun 2026

Sidney P

Booked with hotels. Com and the comfort suites canceled the too before we got there and was no help staff lazy and didn’t care about anything but getting on that damn cell phone

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Kristie

Hotel is clean but not well maintained. Room was clean except the comforters were visibly dirty (like someone ate Cheetos and wiped theirs hands) but sheets and bathroom were clean. Bathroom tub was terrible why I’m giving 3 star. Needs replacing and shower head was pulled out of wall and old. Breakfast was good. Will stay again but hopefully have better maintained bathroom. Area is fine just off I49.

Family

2/10

Poor

07 Jun 2026

Bralyn

Would not stay here again. Staff was helpful. Rooms need a lot of attention. Room 1: toilet was left with feces and would not flush and thermostat not working. Room 2: Syringe on the floor, bathroom unclean. In-room
phones do not work.

Very unpleasant experience. But again, staff was great!

10/10

Exceptional

07 Jun 2026

teri

Very great breakfast very clean and nice staff

Self

8/10

Excellent

02 Jun 2026

Tina

We enjoyed our stay. The staff was very helpful.

Friends_and_family Family

6/10

Pleasant

27 May 2026

Mindy

No hot tub
Negatives: 1st room had a broken door knob. Then, we were moved, and had to have the key cards rescanned 3 times to get one that worked. Pool was nasty.

Positives: room was clean, staff were nice, and breakfast was great.

Friends

2/10

Poor

27 May 2026

Isaac

Not safe or clean breakfast sucked. Worst phone service in the world and WiFi was soooo bad

Partner

10/10

Exceptional

24 May 2026

Amber

Easy check in and had a small hot breakfast. Nice large rooms.

Self

4/10

Poor

18 May 2026

Arrenzo

I left a message for the manager in the morning and at lunchtime because I was charged on my incidental card the complete balance. I’ve been waiting to get a reversed for 3 days. that eveningTiffany texted manager because nothing was done and I was never called..she was told she’s busy doing someone here. She’ll look into it later. A guest walk down asking for towels. This is Friday night. She was told they do not have any extra towels. The customer said they were left with one towel in the room so I guess she’s not taking a shower tonight.

Self

2/10

Poor

11 May 2026

Kiley

The hotel was overbooked. I paid for a double room with a pullout couch. They offered me a king room with couch. They gave me linens for my daughter but had no more blankets. Get to the room and it's dirty. Linens piled in the corner. Go downstairs to tell them. She says there is one last room they can put me in but the lock doesn't work. I told her I was not staying in a room that doesn't lock properly. I was then told I had to get manager approval to get my money back.

Friends_and_family Family

8/10

Excellent

10 May 2026

Jay

Comfortable and quiet and easy parking.

Family_with_children

10/10

Exceptional

10 May 2026

glendella

everything was great

Friends_and_family Family

6/10

Pleasant

04 May 2026

Shenita

The toilet and tubs need to be updated. There was hair on the sheets when the comforter was pulled back the first night we got there

Family_with_children

10/10

Exceptional

29 Apr 2026

Edmund

The room was spacious & clean. The breakfast was hot & delicious. My only issue, but no big deal, was the wifi. It would be spotty at times, and sometimes drop off.

Self

4/10

Poor

28 Apr 2026

Isabel

I don't think I have stayed at a worse hotel. I feel bad saying so because the few front desk ladies I spoke with were nice, and tried to help where they could. Phones that were present in the room's do not work (in any room). The elevator was down throughout the two night stay - which negates my need to book an accessible room for my father. The blanket was filthy. And the sofa covered in mystery stains along with a lovely yellow stain on the actual pull out bed. Also the dirty curtains and floors. Our toilet and tub was stained yellow and the hair dryer on the wall fell apart as soon as I touched it. It felt like everything that could go wrong went wrong.

Family

10/10

Exceptional

15 Apr 2026

Cynthia

Clean room

10/10

Exceptional

12 Apr 2026

Mallory

The tv in our room wasn’t working so the manger on duty helped us and switched our room so we would have a working tv! She was great and very helpful!

Family

2/10

Poor

11 Apr 2026

Traci

This is the absolute worst hotel I’ve ever been to. The staff was nice, that was the only good thing. The room I booked 3 weeks in advance wasn’t available. They gave us one that didn’t have enough beds for us. We asked for a second room, and they gave us the smokers version. This room had blinking lights (bulb going out?), an actual blood trail from the bed to the bathroom, bloody handprints on the wall, dresser and window, ashes on the blanket on one bed, blood on the couch, and it smelled terrible. Never, ever again.

4/10

Poor

07 Apr 2026

Kim

No hot tib available, no hot water in first room, had to be moved. Door knob loose on door.

Self

2/10

Poor

06 Apr 2026

Terrence

The bathrooms are disgusting and accessing the rooms was a task. There were bugs on the front counter and the ironing board fell apart. I would not recommend anyone stay there until serious renovations are made.

Friends_and_family Family

4/10

Poor

27 Mar 2026

Jennifer

We were not greeted by an employee, had to wait a few minutes. The worker came in saying she was outside on her break.
It waa nice to have the beds separated in two room area however one bed was absolutely broken.
We went to get breakfast about 6:30, as we had been told it starts at 6am. We were then told Saturday morning that it starts at 7am. This was a problem for us because we needed to leave before then.
There wasn’t soap for washing hands AND showering. We had to pick one, so bring body wash. Our curtains wouldn’t close so we had street lights shining in through the night.
We personally wouldn’t pick to stay there next time.

Friends_and_family Family

2/10

Poor

23 Mar 2026

Wanda

The first room the door wouldn't open with the key card. The attendant had to open the door with her key. The ac unit had broken vents and was full of mold. The towels were filthy along with the room and the tv didn't work. The second room needed towels but it was cleaner than the first one.

Partner

2/10

Poor

20 Mar 2026

Taylor

room was dirty as well as the bathroom and tub were filthy. front desk staff was rude and not helpful at all. outside doors get left open all the time so anyone can walk in at any time and the property is really loud people stay up late making all kinds of noise on all days of the week

Self

8/10

Excellent

18 Mar 2026

ERIC

Enjoyed my stay, everything was great

Self

2/10

Poor

17 Mar 2026

Mariah

The room was filthy, there was no bed sheet on bottom Mattress, Toilet had hair on seat and a ring in it. Tub had mildew around it and i could not even think about putting my feet on that shower floor. I checked in and check out. and had to go spend another $480 to get a room at 1am after traveling 7 hours. Today makes 5 days later and i have yet to get a return call from the manager that i have been leaving messages for nor have they returned my money for the two days i prepaid for prior to arrival. I was so angry that this was the case i was exhausted and spent $850 plus too find a place to sleep.

Partner

2/10

Poor

13 Mar 2026

Hilton

I made a reservation through Hotels.com. I paid for the booking. When I arrived, the hotel said they couldn't find my booking at first. The lady found it and got my room ready. When I was leaving at checkout time, the hotel charged me again for my stay. They said i did not pay for it.

6/10

Pleasant

11 Mar 2026

Cynthia

The room was not as clean as expected, which was disappointing. The elevator was also out of service during the stay, making it inconvenient to get around the hotel. Breakfast was okay—nothing special, but it was decent enough to start the day.

Business

4/10

Poor

09 Mar 2026

Hilton

My room door was open when i got to it. I called to the front desk and was told that the housekeeping staff probably left it open when they finished cleaning it. The room door did not lock properly. The volume on the tv would not turn down and the remote did not work for the tv. When I reported it to the front desk, no action or suggestion was made. I wish they would have switched me to another room.

Partner

2/10

Poor

09 Mar 2026

David

Room was terrible. Missing TV remote, no desk chair, missing smoke detector, mold in shower, no wash cloths, shampoo dispenser empty, peeling wall paper, musty smell... needless to say, not going back.

2/10

Poor

05 Mar 2026

Michael

Awful! Seriously stay somewhere else. Needs a MAJOR deep clean. Stinks as soon as you walk in the lobby like wet dog and only gets worse as you go through and into the room. Worst hotel stay we have ever experienced. Couldn’t even watch tv with three kids in the room at that bc there was no remote, stains on sheets,carpet, curtains and uncleaned surfaces/walls etc, one of the beds was broke in the middle so forget turning over you will just roll right back to the middle. Daughter would sleep on the couch there were weird splatters on the walls all around it etc just awful

Friends_and_family Family

8/10

Excellent

01 Mar 2026

Jedidiah

Satisfactory

Self

2/10

Poor

28 Feb 2026

Yogunda

I didn’t check in

2/10

Poor

23 Feb 2026

Marie

Upon arriving, I was greeted with \"Hey...\" by a lady wearing sweat pants and a head band reading \"Hug Me.\" Very unprofessional. The shower was dirty with scum and stains and the fiberglass had many open gashes up the walls. I refused to take a shower in there. The phone service was out for the whole hotel, so I could not get help. The TV remote would not turn off the TV. I would have called for help, but there was no phone service so I had to walk down 3 flights of stairs. The light in the stairwell was broken so I fell on the stairs because I could not see the steps. I had to limp down 2 more flights of stairs. The girl at the service desk did not even ask if I was okay or hurt. Also, I had been assured that breakfast was served at 6 am, but it wasn't. It was even written on my room key holder, but that was a lie. I had to leave and go buy breakfast even though I had already booked a room with 6am breakfast. By that time, I didn't even argue. I just wanted to get out of that run-down, broken motel as fast as I could. And I will never book with Comfort Suites anywhere again. This chain does not keep its properties in working order.

Self

10/10

Exceptional

22 Feb 2026

Monique

Great stay safe comfortable for single woman

10/10

Exceptional

20 Feb 2026

Ashley

The room was spotless..clean.. fresh.
The hotel was quiet and smelled amazing.
One thing: the breakfast was not free.
Other than that it was a beautiful stay.

Friends

6/10

Pleasant

17 Feb 2026

LaShonda

The tub was a disgusting!! The room smelled like smoke and the sofa had dog hair on it.. z

2/10

Poor

16 Feb 2026

gerald j

Half the time the key to get in the room never worked constantly going down get it charged, at breakfast one morning went up to room and couldn’t get in. Came downstairs to the desk to get it charged and nobody was there. I waited two hours in the lobby and somebody from management finally showed up and was able to charge my key. It’s a good thing I was depending on medicine for having to wait two hours for somebody to be able to come and do that to me in the room

Business

4/10

Poor

13 Feb 2026

Lynn

Couldn't get sheets, blankets or pillows for the pull out sofa bed.

Friends_and_family Family

2/10

Poor

05 Feb 2026

Karley

Had a grocery order delivered to front desk, photo of all items on the front desk, then went to retrieve them and find that items were stolen by staff,

Friends_and_family Family

2/10

Poor

01 Feb 2026

Terry

Room smelled like smoke,window on a ground floor room wouldn’t lock
People loitering in parking lot.
Did not stay there as I have asthma.
Told the lady I couldn’t stay there.
She had. O other rooms to stay in had to stay somewhere else.trying to get refund on room

4/10

Poor

23 Jan 2026

Gretchen

Hotel was not well kept. Elevator was broke and bathrooms were not clean.

Leisure Family

2/10

Poor

23 Jan 2026

Elias

It felt neglected mold no towels
Lights in our bathroom was broken
Out door entrance lock malfunctioned
Customer service was terrible

2/10

Poor

23 Jan 2026

Danny

The room was neglected! Sticky places on the carpet. A/C would not work. Television remote did not work. Room was just run down.

Business

10/10

Exceptional

11 Jan 2026

Rodney

Everything was wonderful

4/10

Poor

09 Jan 2026

Mitchell

The bed was not very comfortable and the stopper was missing in the bathtub

Leisure Family

8/10

Excellent

03 Jan 2026

Amy

The room was clean and a good size. Breakfast didn’t start until 7 on Saturday, and we had an early bike race to get to so didn’t get to eat. Loud music from the parking lot started about 4am which was annoying. Overall it was ok

Partner

2/10

Poor

01 Jan 2026

Kara

The first room we were given had been used. The door was wide open and there was dirty towles in the bathroom. The front desk attendant acted annoyed that we would complain and ask for a fix. The room we were moved to the light was broken but at least it was cleaner.

Leisure Family_with_children

4/10

Poor

30 Dec 2025

Shondreka

The first room we had was room 221 -no lights no air
2nd room we had room 307-no tv
3rd room we had-was just ok….one of the lights was out in there

Leisure Partner

10/10

Exceptional

23 Dec 2025

Jason

Cleanliness

2/10

Poor

15 Dec 2025

David

Reservations altered. Paid extra for 4 1st floor rooms but only got 3. Elevator kept breaking down, smoke alarm missing in one room, continental breakfast not served as told or late and much of the carpet and seating in disrepair.

Friends_and_family Family

8/10

Excellent

14 Dec 2025

Debra

Clean room and the lady who cooked the breakfast buffet was so kind I'm in handicapped and in a wheelchair. She wrapped our plates we wanted to eat in our room she was very kind.

Friends_and_family Family

2/10

Poor

14 Dec 2025

Rashaad

I never checked in or got a response back

Business

2/10

Poor

10 Dec 2025

Anyia

The elevator was broken. I had to go downstairs to get another pair of room keys because the ones they gave me stopped working. The shower wasn’t working correctly and looked nasty in the inside. When morning arrived it was 10 in the morning and they just barged in the room didn’t knock or anything and left the light on. Our privacy was very neglected staff was very rude and I will not be booking here again.

Leisure Partner

6/10

Pleasant

07 Dec 2025

Anthony

The room was not in best possible condition. The sofa was dirty. The walls showed damage. Check in was easy enough. Breakfast was served.

Partner

6/10

Pleasant

07 Dec 2025

Steve

The staff is fantastic however, the maintenance man needs to do a better job. The elevator worked sometimes. The road coming into the properties very bumpy with potholes.

Leisure Friends

6/10

Pleasant

01 Dec 2025

willie

Bed looked like someone was just rolling out of it at check in….. This needs addressed…!

2/10

Poor

30 Nov 2025

Martha

Liked the location. Lobby looked fine, until we got to room. Everything looked dirty. Found a cockroach in restroom.

Leisure Family

10/10

Exceptional

25 Nov 2025

Della

All of the above.

Friends_and_family Family

6/10

Pleasant

18 Nov 2025

Kristen

Bathroom wasn’t clean with a ring in the toilet and the tub was still dingy and dirty. Removing the carpet and replacing it with vinyl flooring would update the rooms.

Friends_and_family Family

6/10

Pleasant

17 Nov 2025

Cassandra

I booked a double bed suit… when arrive only single bed suit left… I booked and paid for this a week in advance… they were completely booked up so we had no option… but the front desk lady was super nice and helpful… then to top it off the elevator was out of service

Friends_and_family Family

8/10

Excellent

17 Nov 2025

Angel

Clean and staff was nice

Friends_and_family Family

8/10

Excellent

14 Nov 2025

Anthony

Average hotel but disappointed with breakfast.

Partner

4/10

Poor

26 Oct 2025

Vanesa

Staff was super friendly and accommodating. However, rooms were dirty and not up to date!

Leisure Family

10/10

Exceptional

26 Oct 2025

Lisa

I have no complaints

Partner

6/10

Pleasant

23 Oct 2025

julie

Our room had little black hairs all on the sheets.

4/10

Poor

19 Oct 2025

Jakari

AC control broken, Peeling paint and cracks in the shower. Limited breakfast options. TV mount was messed up to where I couldn’t adjust the TV without possibly dropping the TV.
Wonderful bedding and service!

Leisure Family

2/10

Poor

19 Oct 2025

Raymond

.

Friends_and_family Family

10/10

Exceptional

15 Oct 2025

Rhonda

Very clean, quiet and comfortable.

Partner

6/10

Pleasant

11 Oct 2025

Kathryn

Odor of marijuana in parking lot and lobby at check in. Dripping tub faucet. Toilet was clean but had ring stain as well as mold stains in tub/shower. Room was very clean and comfortable

Leisure Family

2/10

Poor

08 Oct 2025

Kari

Receptionist not friendly or available. Had to change rooms because of the TV not working
Once again the receptionist not at her desk to tell her the remote didn’t work in our room. Had to wait for 20mins only to get no help. No stopper in bath tub.
Just the worse stay at a Comfort Inn

Leisure Partner

10/10

Exceptional

07 Oct 2025

Dirk

N/A

Business_and_leisure

10/10

Exceptional

17 Sep 2025

Robert

Great customer service and very comfortable rooms.

Business Friends

10/10

Exceptional

14 Sep 2025

Margo

Price was great!

4/10

Poor

13 Sep 2025

Brittany

Unpleasant stay

At first I was excited and things looked okay. As the stay went on, found out the shower head was horrible, room had no phone, had plumbing issues at night and couldn’t find anyone at the front desk. Television had signal problems. Breakfast was okay. Probably won’t stay again or suggest to anyone else.

Partner

10/10

Exceptional

08 Sep 2025

Terry

The clerk at check-in was very helpful and friendly, even with the technical challenges she was experiencing.

Business Self

8/10

Excellent

03 Aug 2025

Chelsie

Staff wasn’t very friendly and the elevator broke as we were checking out so we weren’t able to use the trolley to bring all our stuff down. We had to use the stairs, which was very inconvenient for a family of seven.

2/10

Poor

27 Jul 2025

Micah

The carpet was stained and nasty, the bathroom shower was moldy, there were some kind of unidentified splatter stains on the walls in various locations in the room, the smell was not pleasant, it was just overall run down and old and not kept up at all. There were not mattress pads on the bed under the fitted sheet. The mattress on the pull out bed was very dirty and stained. Trains passed by every hour or so and so you got to enjoy the sound of their horns every few minutes. Overall just gave you a gross feeling and we couldn't wait to get out of there.

2/10

Poor

27 Jul 2025

Samai

I wouldn’t recommend this hotel to anyone. The first room had mold around the tub, the smoked detector was cover with a bag, and the bed had dip, and an has an order. The jacuzzi wasn’t working.

Leisure Family_with_children