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Hotel Shenandoah Woodlands Mall
Houston - TX · United States
19565 Interstate 45View location
7.4/10Very good96 Reviews
Cleanliness6.8/10 6.8
Service7.2/10 7.2
Comfort7.0/10 7.0
Condition6.6/10 6.6
Amenities5.8/10 5.8
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Shenandoah Woodlands Mall
Hotel Shenandoah Woodlands Mall is located in The Woodlands, 4. 3 km from Cynthia Woods Mitchell Pavilion and 3. 2 km from Market Street - The Woodlands. Among the facilities at this property are a 24-hour front desk and an ATM, along with free WiFi throughout the property.
Woodforest National Bank Stadium and Natatorium is 2. 1 km from the property. At the hotel, the rooms have a desk, a TV and a private bathroom. All rooms have air conditioning and a closet. For guests' convenience, the accommodation has a business center. The Woodlands Shopping Center is 3.
2 km from Hotel Shenandoah Woodlands Mall, while The Woodlands Town Center is 3. 5 km from the property. The nearest airport is George Bush Intercontinental Airport, 35. 4 km from the hotel.
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With a stay at Scottish Inns & Suites Shenandoah Woodlands Mall in Shenandoah, you'll be in a shopping district, within a 5-minute drive of Cynthia Woods Mitchell Pavilion and Main Event Entertainment.
This motel is 0.9 mi (1.4 km) from Memorial Hermann and 1.1 mi (1.8 km) from Woodforest Bank Stadium. Make yourself at home in one of the 33 guestrooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
Special Instructions
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
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Optional fees
- Pet fee: USD 15 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Main Event Entertainment
0.4 km / 0.2 mi
Woodforest Bank Stadium
1.9 km / 1.2 mi
Woodforest National Bank Stadium and Natatorium
2.3 km / 1.4 mi
Memorial Hermann
2.4 km / 1.5 mi
Lake Woodlands
2.7 km / 1.7 mi
Woodlands Mall
3.2 km / 2 mi
Hughes Landing
3.2 km / 2 mi
Market Street
3.3 km / 2.1 mi
Cinemark The Woodlands
3.6 km / 2.2 mi
Cynthia Woods Mitchell Pavilion
3.7 km / 2.3 mi
Lucky Strike Woodlands
3.9 km / 2.4 mi
Emerus Emergency Hospital
4.7 km / 2.9 mi
CHI St. Luke's Health–The Woodlands Hospital
4.6 km / 2.9 mi
Texas Children's Hospital The Woodlands
4.8 km / 3 mi
Lone Star College
5.2 km / 3.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 39
- hotel
- American Express
- MasterCard
- Visa
- Maestro
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Entertainment Area
- Wheelchair-accessible
- 24-hour reception
Show 15 more facilities & services
- Check-in hour
- Check-out hour
- Wi-fi
- Secure parking
- Laundry serviceExtra charge
- Air conditioning in public areas
- Fireplace
- Smoke detector
- Supermarket
- Towels and bed linen
- Smoking area
- Business centre
- Early Check-inExtra charge
- Non-smoking establishment
- Minimum check-in age: 21
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Hotel Shenandoah Woodlands Mall
44
reviews shown
Chris
So I will say that it is in the process of being remodeled.The room I was in has already been remodeled and was fine and had a very nice shower. No coffee maker of complimentary soaps like most ( they had dispensers in the shower, but they were empty) but this is very minor. The big issue I had was last night.I woke up through a small roach crawling on me. I switched beds and had no other problems, and they are remodeling, and to be fair, this is texas, it can happen, but it was unsettling. Other than that the hotel was fine.
Danielle
We were tired from a day of swimming and just needed a place to stay for the night and went with this hotel. Everything was fine with check in even though the place is not very attractive and the room smelled of mold with stains in the chair and bed sheets.
But I am rating this room with 2 stars because once my family and I were unloading the car the lady owner who works the front desk too came to me yelling and shaking the paper. I went up to her to see what was going on and she told me I had the wrong dates for check in and told me “ give me the keys” and snatched them out of my hand. I was very shocked when that happened and if front my kids I asked what was that for and she kept yelling “this is your fault” and hitting the paper and I looked at it confused and I realized I booked the wrong dates.. I told her she didn’t have to be so rude and snatching things out of my hands she walked away still yelling about it. It was a honest mistake and simple fix that took 5 mins. We stayed but would never again and don’t recommend this place. It’s definitely grimey with bad service.
But I am rating this room with 2 stars because once my family and I were unloading the car the lady owner who works the front desk too came to me yelling and shaking the paper. I went up to her to see what was going on and she told me I had the wrong dates for check in and told me “ give me the keys” and snatched them out of my hand. I was very shocked when that happened and if front my kids I asked what was that for and she kept yelling “this is your fault” and hitting the paper and I looked at it confused and I realized I booked the wrong dates.. I told her she didn’t have to be so rude and snatching things out of my hands she walked away still yelling about it. It was a honest mistake and simple fix that took 5 mins. We stayed but would never again and don’t recommend this place. It’s definitely grimey with bad service.
Holly
It was very nice and the price was just right
Heather
The room was clean enough but it was dated and I would have preferred a cleaner room.
Carlos
Towels and furniture were stained. My room smelled like sewage
Teffiney
nothing that was listed was available, ended up going to a different hotel
Jeffrey
It's nice to see that there is some renovating going on here. I've come to this hotel for probably the last 8 years in my business and when I travel maybe 10 years, but other than that, there is a lot of sadness. No coffee makers when you're paying $80 plus on a weeknight and you're on hotels.com when it used to be a little more accommodating..
Lex
Smelled like cheap air freshener. One Elect Receptacle non-functioning. No cups, no soap in dispenser. Lighting is all high temp blue LED making it less than cozy. Front Lobby is under construction. Hopefully the entire hotel is under renovation and will meet expectations down the road.
Bryant
You get what you paid for I didn’t have so much to complain about it
James
Good
Lynnette
The room was lacking, especially the floor of the shower, it was so slick that it was hard to move without falling. The air conditioner did not cool very well at all. The ice machine was broken. No coffee for the coffee pot. The room was supposed to be soundproof, but it wasn't. The Traffic noise was so loud that it made it hard to sleep
Philip W
Hotel was very average. Not in good shape. There were no towels in room. Shower door was broken and replaced with curtain that did not fit. Phone did not work so you couldn't call front desk. Only good thing was price and that it was close to the venue that i was attending. Will not stay again
Barbara
Lots of highway noise
Tracey
Staff was very friendly and the room was good for the price. Only thing was bed was super firm and bedding wasn't that soft
Telsa
The room had alot of power problems. Plugs by the night stand did not work. Lighrs over the nightstand did not work. The toilet.set was broke as well.
Sommer
Overall an okay stay for one night, room was clean and staff was friendly
Although there was a broken light and the bathroom door wouldn't shut completely
Although there was a broken light and the bathroom door wouldn't shut completely
Tim
Had a nice stay at the Scottish Inn!
Griselda
Wonderful
Nadhji
It was a good hotel
Rodney
Tv didn’t work. No breakfast.
Ruth
It had a musty smell and you could hear the traffic.
Trudie
The lady who checked us in was very nice. The room was large with high ceilings giving a spacious feel. It was not as clean as it should be - not so bad that we felt we needed to leave (bedding, towels, sink, toilet were clean) but we probably won't stay here again. Floors felt sticky, lots of dead bugs (including one smashed and left on the ceiling!), one bedside lamp not working, the other bedside lamp had no bulb so room too dark, no hair dryer. I've stayed other places that had body wash and shampoo dispensers on the shower wall like this room had but it's the first time I've seen hand soap and lotion dispensers on the sink wall as well! I did like that there's no carpet and I also liked the walkin shower.
Lacy
We were a group of teenagers who keeded a cheap and safe stay. Over all we felt safe, the staff was very nice shen we had issues. Our room was very clean!
M Catherine
The hotel for the price and location was great. Staff was pleasant, rooms were clean.
They need to improve on the essential items in the room. Not enough towels, creamer/sugar for coffee was dried up old. No blow dryer was provided, Door
They need to improve on the essential items in the room. Not enough towels, creamer/sugar for coffee was dried up old. No blow dryer was provided, Door
Marie
A good, clean economy motel.
There was a pretzel in the bathroom, but it blended into the floor, an easy mistake. We were satisfied for the money we paid. The shower was nice and hot. Plenty of restaurants nearby. 1 mile from the Cynthia Pavillion to see a concert. The staff was very nice. We would totally stay there again! Oh, and it smelled fine and our room was not noisy and there were no weird people or hobos around.
Mimi
They took care of things right away
Genee
Great
Dave
Desk staff not competent. Broken toilet seat. No facial tissues.
Elizabeth
There were a few questionable things about this property
Chris
Very SAFE and I am GRATEFUL
Cassandra
Room was dirty floors were not cleaned checked out early.
Melanie
So on the my email it says i pay $15 pay at property well the front dest preson told me it was $50 so i went to hand him my card and they said no cash only red flag for me so we went to our rooms one of ur rooms the door was wide open the othere room you had to slam the door to shut . I was talking to hubby about the deposit and we so went down and asked for a receipt and they said they dont give out for deposit so we went back to the room and couldnt find the remote so i went ask for one and pretty much said i was lie whatever . We just needed a place to stay cause my grandson had surgery at 5am in the moring i will never stay here again
I
I
Gwen
Old noisey run diwn nothing works. So much road noise. Front desk guy could care less. Waste of money
Charles
Low priced but okay
They couldn’t find my reservation, but after 5-10 minutes they found it somewhere. They said it didn’t download to their site? Anyway the room has been updated quite a bit. For the money, it was fine.
Mimi
Great customer service
patricia
We just stayed overnight as a lay over. It was clean and comfortable. No problems as all.
William
The only thing good was that the beds were made and clean. There was trash in the trash cans, half empty soda containers on the nightstand. Previous occupant clothes left in the bathroom. An open bar of soap on the bathroom counter for all to use. There was no iron to go with the ironing board.
Shahla
Our Stay
My friend had a hard time to get on the bed. The beds were too high. There was neither coffee in the lobby nor in the room. There was no water in the fridge.
Mark
Mediocre but served our purpose
Check was sort of slow. Room smelled of stale cigarette smoke. Probably from the person that smoked on the toilet and left a little pile of ashes of the toilet paper bracket.
D
Not what we expected!
The web sight on Hotels.com for
Scottish Inn and Suites on I 45 N, Houston, Tx, did not reflect what we experienced when we looked at the room.
We expected the room to look like the web-sight, simular to a Best Western. Not only did the rooms appearence not meet our expections, the smell was overwhelming, a coverup of a college frat house is the first thing that I thought of. When I explained to the desk clerk that we needed to be assigned a different room, the next room results were the same. The clerk was not friendly or understanding. We lost our money and did not stay. I would not recogmmend this Scottish Inn and Suites.
Hotels.com did not give us credit for the booking of a one night stay but gave us a $25.00 credit if we use Hotels.com. again.
Scottish Inn and Suites on I 45 N, Houston, Tx, did not reflect what we experienced when we looked at the room.
We expected the room to look like the web-sight, simular to a Best Western. Not only did the rooms appearence not meet our expections, the smell was overwhelming, a coverup of a college frat house is the first thing that I thought of. When I explained to the desk clerk that we needed to be assigned a different room, the next room results were the same. The clerk was not friendly or understanding. We lost our money and did not stay. I would not recogmmend this Scottish Inn and Suites.
Hotels.com did not give us credit for the booking of a one night stay but gave us a $25.00 credit if we use Hotels.com. again.
nathan
Where to start. The front desk “manager” didn’t come when I checked in or out. $15 early check in fee. The room was severally beaten up with chunks of wood missing out of night stands and tables. Would recommend looking else where.
Woogoung
Vert fantastic
Verified traveler
No breakfast, although it was listed. Coffee maker in room was dirty. Still had used filters in it. No cups for coffee in room. Room needed to be dusted. Drawers dirty with dead bugs in them.
Luis
There was a lot of noise from the freeway, and the room was a little dirty.
Location was good
Location was good
Location & surroundings
Hotel Shenandoah Woodlands Mall
19565 Interstate 45, Houston, United States
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Hotel Shenandoah Woodlands Mall
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