Candlewood Suites Houston (The Woodlands)

United States , Shenandoah - TX
THE WOODLANDS, 17525 St. Lukes Way
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100 reviews shown

8/10

Excellent

21 Apr 2026

Jonathan

Hotel is good location. Many restaurants in the area.

Friends_and_family Family

6/10

Pleasant

19 Apr 2026

Aaron

No ice machine, bathroom door would not close, no blackout shade, and microwave did not work. Bed and pillows were nice.

10/10

Exceptional

15 Apr 2026

Katherine

Always a nice place to go to. Clean respectful staff convenient.

2/10

Poor

12 Apr 2026

Raul

There were roaches in the room. The keys were not working because the batteries were dead in the door lock. I was lock out of my room for 2 hours because there was maintenance on site. The ladies at the front desk had to pry open the door with a crowbar. Was going to change rooms but the maid service was not there to clean another room. Finally got frustrated and checked out.

Self

10/10

Exceptional

07 Apr 2026

Rita

Everything was beautiful and clean and welcoming. I would stay here every time I come to Texas. The front desk gentleman was very kind to me after I had been driving most of the night and needed rest.

Family_with_children

10/10

Exceptional

03 Apr 2026

Janet

Awesome stay

4/10

Poor

01 Apr 2026

Nichelle

We were disappointed., especially after hotel was just renovated. The elevator was filthy, with dead bugs and items that had been spilled. We found nail clippings on our floor immediately after checking in. We saw bugs in the kitchen area as well as a partial bird nest that was on the inside of the window. (Built from outside, but shoved through the window sill at the top.) There is also no ice machine available except in your freezer, which was empty and very slow to produce ice. The shower was literally painful. You couldn’t put your face in the stream because it felt like it was going to rip your skin off. There’s no way a small child could handle the pressure, they would cry. There was also mold between the window and AC unit that had obviously been painted over.

The bed was fairly comfortable, and the pillows were nice. The evening and weekend staff were very friendly.

The hotel isn’t close enough to anything to walk to. (not their fault, just providing information.). Needless to say, we won’t go back. We will spend the extra money on a nicer place, and one within walking distance to a convenience store.

Partner

4/10

Poor

20 Mar 2026

Juan

Make sure you ask about checking in early fees. I checked in early and without notice I was charged from my deposit an early check in fee.

Self

10/10

Exceptional

16 Mar 2026

Kayla

The staff were nice. It was clean. The hotel was not worth what we paid, especially with no complimentary breakfast. Also, the price of a cheeseburger and fries in the restaurant was ridiculously high. There was nothing special about this hotel to make it so high. Parking is an issue. The rodeo was in town so all the hotels had raised their prices. We were not there for the rodeo. We were there for an appointment with MD Anderson. The hotel did not have MDA rates. If we have to go back to MDA in Houston, we will find a different hotel. We had to make this reservation at the last minute. We didn't have enough towels and had to call twice to get extra towels. We were there for 2 nights and only had 2 towels and 2 rags. Our key cards didn't work when we got to our room.

2/10

Poor

14 Mar 2026

Taylor

Horrible experience, roaches in the room. They came out from under the microwave and in the bathroom and on the beds. Do NOT stay here

Family_with_children

2/10

Poor

10 Mar 2026

Mary

Dirty kitchen broken window very muggy and humid and when asked for a spoon for the milk and cereal we bought in lobby they said they were out. People leave the door to get in the hotel open with a rock the whole time we were there. Do not recommend. The pictures were nothing like the room we opted for.

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Gabriel

Very good

Partner

6/10

Pleasant

06 Mar 2026

Katie

Staff was kind and professional. Lonby snelld

6/10

Pleasant

04 Mar 2026

Thomas

Check in staff was nice, room was not very clean. Had stains on the head board, fridge was dirty with a dead roach on the top of it. The place needs some love.

Friends_and_family Family

6/10

Pleasant

01 Mar 2026

Paula

The whole place was run down and dirty. The room was ok. No place to park in the front while you check in. Very loud. Room wasn’t ready. Had to wait for it.

The lady at the front desk was very nice and personable.

Partner

2/10

Poor

28 Feb 2026

Benjamin

Room

4/10

Poor

24 Feb 2026

Triva

The entire hotel needs manger maintenance and upgrades. Picture are deceiving

10/10

Exceptional

24 Feb 2026

Richard

Clean foom

Self

2/10

Poor

23 Feb 2026

Ashley

We had roaches in our room and the hotel didn’t want to accommodate at all

10/10

Exceptional

23 Feb 2026

Sergio

Room was cozy and clean. Staff was very friendly

2/10

Poor

22 Feb 2026

Ray

I had mentioned that there was a leaking ceiling from the room above. Why I was taking a shower? Water was coming through the ceiling of the fifth floor. It was terrible and the room just felt so damp from all the water and moisture

Family_with_children

4/10

Poor

21 Feb 2026

Benjamin

No hot water in the shower, had to run to my car at 2 am and my key card would not work, had to wait 30 min for the front desk lady to wake up from her nap to fix my card

Self

8/10

Excellent

16 Feb 2026

Josie

Clean room and friendly staff. It would help to have a sign to point to the front desk. Wasn’t too thrilled to see ceiling panels removed from our hallway. Also the faucet in our room was loose along with the toilet seat. Otherwise it was ok nothing really strode out.to make up want to come back.

Partner

6/10

Pleasant

13 Feb 2026

Patrick

Staff was nice. Issues checking in as the first two rooms were a problem. One was under construction and the second was occupied. 3rd room was nice.
Noisy neighbors stomping around all hours of the night, so lack of sleep due to that. Pillows flatter than paper. Shower was the best feature hands down.
Bunch of people hanging around the pool smoking at the entrance, couple wannabe thugs smoking and mean mugging all the customers entering and leaving the hotel. Overall, Super8 can get you the same for alot cheaper, even Motel6.

Business Self

2/10

Poor

31 Jan 2026

Enrique

Hotel has not been maintained properly.

4/10

Poor

23 Jan 2026

Joyce

TV Cable was broken and there was a cockroach in our room.

10/10

Exceptional

18 Jan 2026

kamil

Clean and comfortable room.

Friends_and_family Family

2/10

Poor

18 Jan 2026

Scott

This is an extended stay, between a draft in my room from around the air conditioning unit , my shower door not remaining closed causing showers to be uncomfortable, the people above me stomping all day and all night causing me to just go to work and stay at work rather than stay and rest for the room I overpaid for, the room key card not working consistently
The highlight of the trip was the front desk and how friendly they were

Business

10/10

Exceptional

13 Jan 2026

Barbara

Friendly staff, clean rooms and full kitchenette made our two night stay pleasant along with a full pantry of food to purchase to cook in room which kept us from going out for dinner as we arrived late.

8/10

Excellent

11 Jan 2026

Michelle

Clean rooms, great staff

Leisure Partner

2/10

Poor

04 Jan 2026

Parker

Deposit was never mentioned.
Humidifiers all over the hall ways.
90 dollar room and the tv didn't even work.

10/10

Exceptional

01 Jan 2026

Rodney

Great hotel

2/10

Poor

30 Dec 2025

Uriah

I tried contacting this propertY over two months in advance about an early check in, emailed through Expedia and called repeatedly to no answer. On arrival which was Christmas morning they had given our suite away to someone else the night before due to an emergency and they had to have a kind bed,and we were down graded with no compensation or apology even though our room we reserved was more expensive. The room they put us in had a king bed anyway.. They didn’t have cleaners available on Christmas Day so we were supposed to get our suite at 11am the following day. On the 26th at 11am I went to the front desk manager again no apology informs me room isn’t ready says she will call me. I ask for compensation at this point and she says she will see what she can do. I go to my room and our keys have been turned off for the downgraded room because it’s check out time. Go back to manager again nothing silence hands me new keys. At 4pm I go back downstairs since the manager never called me, still nothing apology wise but finally we get to our correct room. It’s fine nothing great. Kinda dirty, definitely run down. Couch smelled of weed very strongly. Bed wasn’t awful but not great either. Cable constantly lost signal air conditioning unit made awful sounds. Neighbors had a crying baby the entire time(not hotels fault.) we also were put in the ADH unit and the shower floods the bathroom and the seat is falling out of the wall.

Leisure Partner

2/10

Poor

29 Dec 2025

Kenya

This is an extended stay hotel. I found this out after checking in.
Room couldn’t be serviced. Roaches in kitchen. My wife had to clean the bathroom when we checked in it was filthy. Broken window. Found out after check in pool was closed. Practically had to beg for extra towels. Side entrance door is broken. Worse vacation experience ever.

Leisure Family

10/10

Exceptional

11 Dec 2025

raquel

Yes very nice, clean rooms

10/10

Exceptional

27 Nov 2025

Anna

Easy access, good parking lot for a large pickup truck, rooms were clean and updated. The kitchen area was well stocked for simple weekend use.

Business Family

2/10

Poor

23 Nov 2025

Amber

There was roaches I'm scared to take my suitcases home with little friends attached

2/10

Poor

13 Nov 2025

Jamal

They has roaches in the room it was very unpleasant!

8/10

Excellent

03 Nov 2025

Charles

Room was clean. Strange smell from bathroom, had to leave vent running. Bed/Mattress: awesome. Shower water pressure: worth the stay.

Leisure Partner

2/10

Poor

02 Nov 2025

Behdin

Awful place I was given a room key when I checked in and I get to my room and there was people already occupying it and I just walked right in on them scaring them and I was shocked! So I went back to the front desk and the lady tells me I have two options after she calls her manager and says either I get a refund or she goes and cleans a dirty room and gets it ready for me. No accommodations were made for the inconvenience. I asked for a refund and drove down the street to townplace suites. I’m still waiting for my refund and the $50 charge for incidentals. I highly recommend not staying at candlewood suites. The elevator button for the first floor does not work either.

Business_and_leisure Self

10/10

Exceptional

08 Oct 2025

Denaetra

The staff at the front desk very friendly and supportive to any needs

Leisure Partner

2/10

Poor

08 Oct 2025

Maria

N/a

Family

10/10

Exceptional

05 Oct 2025

Jaime

Good time

Business

10/10

Exceptional

04 Oct 2025

Craig

Nice stay

4/10

Poor

18 Sep 2025

Vanessa

We found a lot of roaches in our room

Leisure Family

6/10

Pleasant

17 Sep 2025

scott

Hard to get to location, in area full of traffic

Leisure

8/10

Excellent

16 Sep 2025

Brittni

Needs work…. But worth it.

Hotel is somewhat clean. Our room was clean but the halls needed some work.
It smelled like old food on our hall when we checked in. Overall we would stay here again. For the price and the friendliness of the staff you can’t beat it.

Partner

10/10

Exceptional

15 Sep 2025

Dana

Everything was good except there’s no lighting outside at all; most of the parking is in back & on the right side but when it’s dark outside you can’t see anything! It’s pitch black. It truly is scary if you’re a woman alone.

Friends_and_family Family

4/10

Poor

15 Sep 2025

Bettye

Not impressed!

Not at all impressed!! Telephone did not work, recliner was so hard to get out of that it bruised the back of my ankle, and the clean out of the bathroom sink had to be worked from underneath to let water out. Also the dishwasher was not installed correctly. It leaned out from counter. There were no plastic or paper cups.

Partner

8/10

Excellent

09 Sep 2025

Vicki

I expected a bathtub based on my room selection and only had a shower.

2/10

Poor

07 Sep 2025

Stacey

Thought I was staying in a nice area and unfortunately that wasn’t the case! Woke up to all 4 of my tires and rims being stolen! My car was left on 2 bricks. Front office could careless and there are no cameras!

Partner

8/10

Excellent

06 Sep 2025

Deborah

Not bad . Just needed to sleep a few hours by the hospital

Leisure Self

2/10

Poor

05 Sep 2025

kimberly

We had just driven it was 8pm, we were tired and ready to rest. There was noone at the deak,a sign said they had gone to help a guest. 15 mins later she come in withe her dinner plate. But the rooms are nice and clean.

2/10

Poor

04 Sep 2025

John

When we first arrived, the room had a very strange odor. The stovetop range was broken and never repaired. We killed at least 4 roaches (3 kitchen and 1 bathroom). The walls are paper thin and the people upstairs refused to make their child stop thumping on the walls and ceiling.

The front desk was of no assistance at all.

Sorry; but I wouldn't stay in this place again if it was free. It made me distrustful of Expedia ratings, and I'll never darken the door of a Candlewood Suites again, either.

Business Partner

10/10

Exceptional

04 Sep 2025

Holly

The hotel and room were very nice and clean. The front desk employee was very pleasant. The only thing that seemed a little weird was that there was no toilet paper holder anywhere and the toilet paper was just sitting on the bathroom counter.

Business Self

6/10

Pleasant

04 Sep 2025

Cliff

It was nice overall however there were lots of dogs and lots of noise from other guests running down the halls and playing.

Leisure Family

10/10

Exceptional

04 Sep 2025

Katherine

Very nice

Leisure Self

6/10

Pleasant

31 Aug 2025

David

The property was okay, the staff was great, when you could fine them. Traffic makes getting in and out of the property difficult, bec its on a major highway. My room was clean, but my electronic keys had to be reprogrammed every couple of days, mine was a long stay. The most aggravating poinit to this trip was that I had a room on the bottom floor right next a side door. I was hoping to be able to enter and exit quickly and easily since mine was a long stay and I had a lot of gear. The lock and the door was broke and would not open with my room keycard. They've known about thijs issue for al ong time and have not done anything to repair it. Also, the \"gym\" ..lol..its not a gym...I'm not sure if anything there even works. It looks like a storage facility for abandoned equipment. I would not recommend this place nor would I stay there, again.

Business Self

2/10

Poor

28 Aug 2025

Gary

The Desk put us in a room with a known broken shower head that had been tape repaired. During my wife's (75) shower the tape seal failed sending water all over the room (floor to ceiling and outside the room!). Extended negotiations ensued to finally move us

Friends_and_family Family

8/10

Excellent

25 Aug 2025

Douglas

Loved it. Tucked among the trees.

Nuice place, courteous staff. No ice machine in lobby. Have to wait until ice drops in your room's fridge.

Partner

6/10

Pleasant

25 Aug 2025

David

Bad ending

Credit machine didnt work when we checked in. We were on 2nd floor and the elevator had a a sign out of service most of the time. Leaving I had to use the stairs again and fell with a cooler and bag, landed on my knee. Told the employee at the desk when checked out, he didnt say sorry or anything. His only response was he didnt put the sign on the elevator. I have an appointment with a doctor to see whats wrong with my knee, it's very swollen still after 5 days. This may not be over with. I also showed the front desk employee, he showed no concern.

Business

8/10

Excellent

20 Aug 2025

Lilliana

Staff was friendly and helpful. The hotel is quiet and in a good location. The only thing I can say is that the bed is VERY uncomfortable I had to buy a mattress topper to be able to sleep in it and we did see 2 roaches.

Leisure Partner

10/10

Exceptional

15 Aug 2025

Elton

Very relaxing atmosphere

Business Self

8/10

Excellent

11 Aug 2025

Shelly J.

good peeps. one of the lady's there is 😂 hysterical. and kind. just mix up on rate but good to go.

10/10

Exceptional

10 Aug 2025

Scott

Will stay again!!

Room 218. Everything was great (better than great, really) but the water pressure in the shower was like a car wash!! A bit uncomfortable and not relaxing… I definitely got clean though!! lol. I will be staying here again, but a different room and/or checking the shower pressure or head. :) Each staff member was exceptionally nice and accommodating! Thank you all, so much!!

Business

2/10

Poor

10 Aug 2025

Edna

Lock the bolt when in room

Housekeeping walked into room without knocking first.

Friends_and_family Family

2/10

Poor

09 Aug 2025

Laura

I booked this room because it was close to MD Anderson and the website said it was newly remodeled. When we walked into the first room that we were assigned there was a big puddle of water on the floor. The dishwasher was leaking so we were moved to a second room. I was unable to access the wifi in the second room so I picked the phone in the room to call the front desk and there was no dial tone. I then used my cellphone to call them and was told that ever since the remodeling was done many of their phones do not work. The television was also not working and there was an outlet that was hanging on by a wire where it had not been installed properly. We were then offered a third room but upon entering the room we immediately noticed several cockroaches around the room. In total we killed six in a matter of minutes. I immediately went to the front desk and requested a full refund. As I explained to the staff, cockroaches are a health hazard for any person but especially a cancer patient (we saw several cancer patients on the premises during the short time that we were there including myself). We will never again rent at this location. I took pictures of all the issues we encountered to show the staff.

Business Family

2/10

Poor

06 Aug 2025

Verified traveler

Never Again

The room had roaches the minute we walked in. They gave us another room but the door wouldn't lock. We got our refund and went somewhere else.

Friends_and_family Family

10/10

Exceptional

06 Aug 2025

Zackery

Amazing

Leisure

4/10

Poor

01 Aug 2025

Felicia

If it wasn’t for roaches in cabinet it would have been a good stay. When I tried to call the front desk at nite time the phone kept ringing I had to walk downstairs to inform of the roaches. In the am it was the same guy told hey I seen more roaches he said he would tell manager nothing happened.

Leisure Family

10/10

Exceptional

01 Aug 2025

Elton

Nice property

Business Partner

10/10

Exceptional

31 Jul 2025

Gabriel

Good

4/10

Poor

30 Jul 2025

Veronica

I didn’t like that the key access did not work at the outside door late at night. We got one of our cards reset then went out to our vehicle, tried to come back in through the door we left (back of building) but neither key worked. Moments after knocking & no response a couple came by on their way in and we were able to piggy back inside.

Leisure Friends

10/10

Exceptional

29 Jul 2025

Melinda

Check-in was quick. Staff members very helpful and friendly. Nice room with comfortable bed. Room was nice and clean.

Friends_and_family Family

10/10

Exceptional

27 Jul 2025

alejandro

Near my dr office. Excellent location

4/10

Poor

26 Jul 2025

Ralph

People next door had a crying baby that kept me up all night they also had a large dog that barked quite a bit AND whenever the baby cried.

Business

10/10

Exceptional

20 Jul 2025

Patricia

Great rooms!

Leisure Family

6/10

Pleasant

20 Jul 2025

Bryan

Careful more than 2 occupants

I booked a room with 2 queens and one was not available. I had to settle for a king. I paid extra for the 2 queens so I could sleep 3 comfortably but got stuck sleeping 3 in a king

Friends_and_family Family

4/10

Poor

16 Jul 2025

Sarah

No good

Trash

Partner

8/10

Excellent

16 Jul 2025

Trudie

Pros: newly renovated, very clean, no carpet in room, large walk-in shower, kitchen with full size fridge/freezer, comfortable bed and pillows, new bed and bath linens, cold a/c, quiet-little noise carry from other rooms, nice pool and gym, friendly staff, as well as complimentary waters, sodas, and several snack choices offered at checkin.
Cons: hard to find with no street signs, extremely slow elevators, 1st room - toilet wouldn't flush so had to change room, 2nd room - bathroom door wasn't hung right so door was super hard to open and close, no holder for toilet paper, no shelf in shower for toiletries, no dining table/chairs for eating, only seating was one desk chair at a desk, a small recliner chair and an ottoman, no luggage rack so used the ottoman to hold suitcase, only one side of bed had one plug w/one usb jack for charging phones, no ice machine on property but no ice trays in freezer, coffeepot (with coffee) provided but it didn't work.
Most of the cons are just inconviences and really don't outweigh the pros. Breakfast not provided since in-room kitchen has 2 burner cooktop, microwave, and toaster in addition to fridge and coffeepot. No plastic bathroom cups or paper cups with lids and stirrers since kitchen stocked with enough items to cook, eat, and drink with as well as dishwasher w/detergent for cleanup. I plan to stay here again and definitely would recommend to family and friends.

Leisure Partner

10/10

Exceptional

14 Jul 2025

Ilean

Tucked away next to TX Children’s. Good access to highway. Close to dining and shopping

Business Self

8/10

Excellent

05 Jul 2025

Presley

I had a great stay at Candlewood Suites Houston (The Woodlands). The room was clean, spacious, and well-equipped, everything I needed for a comfortable and restful visit. The location was convenient and quiet, making it easy to relax.

The only slight concern was the low staffing during nighttime hours. The front desk receptionist wasn’t always available when needed, which could be improved for better guest support after hours.

Overall, it was a pleasant experience, and I would definitely consider staying here again.

Leisure Family

8/10

Excellent

03 Jul 2025

Mary

Good stay

We spent I think 2 nights here, it was very comfortable and clean, no complaints, house keepers did a wonderful job and didn’t bother us often at all. Although on our LAST night (thankfully lol) I saw two small cockroaches within an hour.. but were fine! Wonderful people!

Partner

10/10

Exceptional

29 Jun 2025

Sarah

The hotel and room were clean and taken care of. Overall good experience. The only issue was the side door by the room was hard to enter. A lot of times people had to let us in.

Leisure Friends

10/10

Exceptional

16 Jun 2025

Elizabeth

Very comfortable ,clean and quiet.

Business_and_leisure Self

10/10

Exceptional

07 Jun 2025

Michelle

The rooms are a great size! Staff was super friendly.

Leisure Partner

4/10

Poor

01 Jun 2025

cynthia

The bathroom door was hard to close. The sheets looked like they needed to be changed. The AC looked to have blood or some other kind of substance on it. Waited 10 minutes at the front desk for someone to even check us in.

Leisure Family

8/10

Excellent

08 May 2025

Linda

They were renovating and they only clean the rooms once a week. Or when you check out. The ladies at the desk in the day was not that friendly but the night ladies was great. They didn’t have regular coffee in the room because they ran out. They said that we can come downstairs and get but I drink it before I get dress and didn’t want to go to the lobby to get it.

Business_and_leisure Family

8/10

Excellent

06 May 2025

Charles

Good

2/10

Poor

30 Apr 2025

Maria

The hotel was under construction, and we hadn’t been informed about it. They were painting it, and the smell of paint was very strong on all floors. The gym was closed because it was also under construction. The room had a strong musty smell, and the only way to reduce it was to set the AC very low. The mattresses were old and uncomfortable. The coffee machine didn’t work, so I couldn’t even have a cup of coffee. I would never stay at this hotel again.

Business

10/10

Exceptional

29 Apr 2025

Latricia

Good location for Ironman. The property was under construction while there… painting, gym was closed, Property was being pain

2/10

Poor

23 Apr 2025

Kathryn

This property is under construction and is a mess. The gym was a big reason I booked this place - under construction, covered in paint supplies and all equipment piled in the center of the room. The cable tv - not working, sorry have you ever traveled with a toddler? Oh boy. The room was actually pretty decent, but they still had painters tape all on the smoke detectors and sprinklers throughout the rooms and all the hallways of the floor we stayed on. Not exactly safe. There was sheetrock dust all on the hallway, the elevators, etc. I went to do a quick load of laundry and the smell in there was unreal. One of the washers must have malfunctioned and was completely full of dirty laundry water. Anyway, so I asked the front desk worker for a partial refund due to the gym and the cable issues alone and I was told a manager would reach out to me. I didn’t want to rag her too much because she was very sweet and seemed nervous. So I thought ok great, I’ll tell the manager when he calls me. I was off to a medical appt next morning so I couldn’t go looking for them. No phone call. What a joke. They could care less apparently? I asked Expedia to deal with it and by this point I was upset enough that I wanted a full refund, but this was denied. So that gives them not only an unsafe environment, unclean environment, and also poor customer service all around. Zero hospitality. Also, I never write bad reviews, so that should say something.

Leisure Family_with_children

6/10

Pleasant

18 Apr 2025

Kelly

Glad I only spent 1 night, hotel was a disaster!

I was shocked when I arrived, that my “check in” was done in the hallway of the rooms. The clerk had a fold up table in the doorway of one of the rooms due to all the construction that was happening. Then walking down the hallway on an upper floor, to my room, the floors were VERY soft and I don’t mean in a good way. You could feel the floors were rotting away and it felt unsafe. Walking to our room all you could hear was screaming kids and TV’s blaring. I travel to this area multiple times a month and for the rate paid, it was by far the worst hotel in price and amenities comparison. I do hope the construction brings this outdated hotel into a better safety situation.

Business

8/10

Excellent

12 Apr 2025

Verified traveler

I enjoyed the room, but disappointed that Fitness Center was closed for repair, the hallway floors were dusty and torn up for carpet replacements, the clocks in my room were not adjusted for Daylight Savings Time and hand sanitizer dispensers in halls were empty. Also the location was tricky to find in the dark.

Self

2/10

Poor

10 Apr 2025

Audra

Booked it because we had a family member in the hospital and it was close, then when we got there, there was no visible signs for entry, all doors were locked, under construction very dirty, there were people doing drugs in the patio area…. Had to go find somewhere else to stay a waste of our money…. Definitely would not recommend staying here…. Really not even worth a star at all but had to submit something……

Business Family

6/10

Pleasant

02 Apr 2025

Laura

Nice enough just didn't like seeing coach roaches in the bathroom.

10/10

Exceptional

17 Mar 2025

Ollie

The best part of this property is the size and professional appearance of the rooms. It looked like a very nice residence, rather than a sterile hotel room.

Since this is called a \"suites\" hotel, I thought that there would be more than one room. It is a large and spacious room, with different sections for eating sleeping and working. The bathroom and the closet are the only separate rooms. Everything else is open.

It's very nice, but the term \"suites\" is a bit misleading.

Business Self

8/10

Excellent

10 Mar 2025

Beth

Staff was extremely friendly! The room was nice with some minor flaws. It looks like they are currently remodeling, which is good. The carpet in the hallways was pretty gross.

Leisure Family

2/10

Poor

06 Mar 2025

Luis

Lots of work being done around the building and inside hotel, noise, extra strong smell of marijuana in the hallways

Business Partner

10/10

Exceptional

01 Mar 2025

Penny

Great place!