Puri Mango Hotel Sanur

8/10

Excellent

20 May 2025

Wendy

The staff were excellent
They did everything for us to enjoy our stay in Bali.
Yansu was exceptional with customer service

Leisure Family

6/10

Pleasant

02 May 2025

Ian

Ok but old.
Probably lovely when it was built 75 years ago but now very tired. That was probably the last time the sink drain was cleaned, that also applies to the shower head. No hot water .the picture of the pool did not match reality, tiles coming off. Tv powered up but no channels so useless.

Leisure Self

10/10

Exceptional

15 Apr 2025

Craig

Awesome people

Partner

8/10

Excellent

09 Mar 2025

Terry

Good location. Near the mall, shops and the beach.

Leisure

8/10

Excellent

28 Jan 2025

joseph

The property was located within easy walking distance to the beach and multiple eating options.

6/10

Pleasant

03 Jan 2025

Alan

There staff are very helpful

4/10

Poor

14 Dec 2024

Gail

Very run down and not clean.
Had to ask for aircon to be cleaned .
Had to ask for fresh towels and water.
Toilet paper was also on request.

Business_and_leisure

8/10

Excellent

14 Nov 2024

Vikki

Nice convenient stay near the beach in Sanur

We had a nice stay in Puri Mango. The staff we helpful and friendly and the room was clean and comfortable. The deco is getting a little old but still loads of life yet.

Partner

8/10

Excellent

31 Oct 2024

Gerald

Good

Leisure Self

10/10

Exceptional

25 Oct 2024

Simon

SANUR OCTOBER 2024

Nice hotel in the north of Sanur near the beach and ICON Shopping Mall.

The staff were all very friendly and helpful.

I had a problem with a burst water pipe in my room at 0500hrs. It was dealt with very professionally and I got moved to a different room very quickly.

I will definitely stay at this hotel again when I am in Sanur!

Self

8/10

Excellent

21 Oct 2024

Michelle

Quiet hotel close to night market in Sanur

Leisure Self

2/10

Poor

23 Aug 2024

Maxeen

Rooms had a very musty smell, we moved from one room as it was making us feel sick. One day NO WATER at all for shower other days no hot water.
Linen dirty, stains on sheets, towels grey. Pool broken tiles.
Would never stay here again
Southern sanur has more options for accommodation and restaurants

Leisure Family

4/10

Poor

11 Aug 2024

BARBARA

Looks good in photos but very run down. Lighting terrible only one bedside lamp and very poor light rooms dirty and stained. Shower water dribbles out and hopeless to adjust. No breakfast available at the hotel even though it was included in price. I was refunded $15. Aus for breakfast. Under bathroom sink was an empty filthy area. Service poor always had to ask for clean towels and toilet paper.

Leisure Family

8/10

Excellent

23 Jul 2024

paul

Situated the very far northern end of Sanur Beach area so a little far removed from our normal “playing arena”. But good value for money if you want cold air con, clean, comfy beds and friendly staff. The cafe/resto franchise attached to the venue downstairs had excellent pricing and some of the crispy pork belly value variations I have eaten in a long time and all for just $8 AUD per serve! Very close to the new major shopping mall which is an excellent attraction in itself. Jimmys Sports Bar 100m away had all the footy games over the weekend. Wasnt the worst place I have stayed in Bali overall 7.5/10

Leisure Friends

8/10

Excellent

09 Jul 2024

Thomas

The shower flooded in our room as the dtains were blocked

Leisure Partner

10/10

Exceptional

04 Jul 2024

Klaus

Thanks to the Staff

8/10

Excellent

26 May 2024

robert

always great to stay there

Leisure Partner

4/10

Poor

25 May 2024

Sunita

It was doable since we stayed there for 1 night but I wouldn’t recommend this hotel at all. The room was musty, no amenities and no staff around.

Leisure Family

6/10

Pleasant

20 May 2024

Martin

Not a bad location but too far from the beach for us. We only booked this hotel so we could rest and shower on our final day before catching a midnight flight home. The shower was cold and when we were trying to pack our luggage the power to our room (only our room) went out, very inconvenient trying to pack by torch light. The young kids on reception had no idea what to do. Would not stay here again.

Leisure Partner

2/10

Poor

10 Jan 2024

Ethan

Bad stay at puri mango hotel, don’t be fooled by the word hotel, it’s a guesthouse and only just manages to be one, it’s borderline a hostel, shabby rooms, one ordinary lock on the door bathroom not clean, toilet missing the bum gun, no safe to store valuables, no slippers or bath mats overall unsafe feeling, the staff were nice enough. I booked 5 nights here I stayed one and checked out the next morning as soon as I could. I strongly avoid like the plague!!

Leisure Partner

6/10

Pleasant

02 Jan 2024

IVAN

Check Your Water Heater!

Everything was fine except for one problem. There was NO Hot Water in the Shower! When I requested to change room they said there was nothing available. This lead to an unacceptable 7 days of Cold Showers! This is mostly due to poor maintenance of the Water Heater Distribution System, which is something I do not accept at home and abroad. Even here in the UK there are Bars and Restaurants with No Running Hot Water, and their explanations for this are normally Nonsensical! They must ensure that a Qualified Heating Technician is available to sort out these problems as I certainly Do Not Accept any Excuses and Apologies for this!

Self

8/10

Excellent

13 Dec 2023

Verified traveler

Friendly little place, old hotel but generally well maintained. More drinking water in the room would be good.

Self

10/10

Exceptional

14 Nov 2023

Kobi

Stayed for 6 days, rooms aren’t massive but are tidy.

Do wish there was more English channels accessible on the Tv! But you don’t go for the TV so that’s not a biggie

Rooms are clean and tidy, staff will happily ask and clean every day if need be, bathrooms are average for the area but still nice!

For what you pay here you get a lot more than what you expect would go back again!

Leisure Self

8/10

Excellent

20 Jun 2023

Garry

Nice and roomy friendly and helpful staff

Self

2/10

Poor

19 Nov 2022

Vincent

Spiderweb everywhere. Under the bed, on the lamp, on the ceiling. I'm not talking about 1 strand, I'm talking Halloween decoration thickness. Another incident, we were in the hotel one day with the key in the door, someone tried opening the door.. we thought a guest went to the wrong room, 10 mins later, it happened again and it was a staff member. I asked what he was doing and he mumbled something and went downstairs. I comfronted him upon checkout and he said he had the wrong room... but twice? Upon checking reviews, we read other guest had money missing from their bags. So i quickly checked and I had $150missing too! It was not easily accessible too so they must have gone through everything. DO NOT stay here. Be warned!

Leisure Partner

8/10

Excellent

17 Nov 2019

Napoleon

Its adjacent to the night market with easy transport. Clean and tidy economical. Love it

Business Self

10/10

Exceptional

24 Apr 2019

JASON

Great for first stay in Bali

Extremely friendly staff. Spartan but clean rooms. Beautiful grounds and grotto-like pool. Directly across the street from restaurants, pharmacy & convenience store. There is an ATM next door. The complimentary breakfast is great and you are given three different meal choices.

10/10

Exceptional

01 Nov 2018

Andrew

Friendly stay like home

I am always made to feel welcomed here every time I stay. There are great rooms at the front of the hotel which are all newer and modern, rooms 30 - 36 and upstairs. And at rear section is the older part of the hotel, older, slowly being updated/renovated... these rooms are quieter, but are older and need updating. A special thank you to the hotel afternoon staff and Ibu Dayu.

Family

2/10

Poor

07 Oct 2018

Lisa

Hotel is very dated. Front lobby looks good. Staff at desk very friendly and helpful. Brought to room 33. Room very old. No safe. Walls and ceiling showing water damage and staining. Mold spots? Floors dirty in the corners and under tables/sink. Dust on shelves and side tables. Bathroom very run down. Mold present. Dirty. Towels stained. Air con worked.

10/10

Exceptional

10 Aug 2018

Verified traveler

We'll be back..

Excellent location near shops, restaurants, and of course, the beach! Very nice staff, helpful in every request well kept tropical garden around small but clean pool. Very quiet! Ambiance as expected for a lovely yet reasonably priced hotel.

10/10

Exceptional

30 Jul 2017

David

Yes from me.

Great location. 10 min (at most) walk to the beach. Its opposite the night market. Hotel is fairly quiet, very clean and comfortable and staff are polite and friendly too.

8/10

Excellent

07 Feb 2017

Jacob

Happy

Nice. Good location. Above average breakfast for Bali.

8/10

Excellent

20 Sep 2016

Verified traveler

Nice hotel with good location

very close to the beach (approximately five min walk), and surrounded by many restaurants and shops. The night market is across the street, so not a far walk at all. Good location. The hotel was very clean, with a pool. The beds were comfortable--no pests, or bugs to be found. The only problem was the shower which had extremely hot water and there was no way to get the temperature to come down--had to shower very quickly before it heated up. The charge for a taxi to the airport is quite steep--you can just inquire at any of the shops in the area and get it for almost half the price.

8/10

Excellent

02 Aug 2016

Amy

Friendly perfectly decent hotel

All the rooms in the hotel are a bit different at the moment but it seems like they are gradually refurbishing so although there are some details which can be improved (some rooms need painting, TVs not all functional, patchy wifi, old baths/taps etc) I think it's got the potential to be a truly lovely boutique hotel.
The rooms are spacious and cleaned every day - however they don't dust or pay much attention to cleaning around the edges or bed heads. They do make the beds and provide clean towels.
The grounds are pretty and well kept. The crowning glory of this hotel really!!
The pool is quite small and unfortunately in shade most of the day, but the beach is only a 5 minute walk away.
The staff here are really friendly and try their best to make your stay as comfortable as possible.
The breakfast is limited and not great if you don't eat carbs but it's ok. Quality of food was mixed.
For the price this is a perfectly good hotel and I would stay here again.

8/10

Excellent

04 Apr 2025

André

Très beau

10/10

Exceptional

01 Apr 2025

André

Very good

8/10

Excellent

27 Mar 2025

André

Clean

4/10

Poor

23 Mar 2025

Eri

Felt regret was stayed at this hotel, with unfriendly manager and staff in check in time. They forced me to paid more money, even I was paid with hotels.com by online. Condition hotel no toilet paper and mat towel and no rubbish bin. Never recommend this hotel to others.

Business

2/10

Poor

16 Feb 2025

Urs

Never again

Self

8/10

Excellent

01 Nov 2024

Ralf

Zu heiß oder zu kalt

Ein gutes, sauberes Zimmer in schöner Athmosphäre. Leider war die Dusche entweder richtig heiß oder kalt und es wurde nichts aus der angenehm warmen Dusche nach einer Woche Papua

Friends_and_family Family

10/10

Exceptional

02 Apr 2024

YOKO

最高に気持ちも良く、お値段もやすい。

Leisure Family

8/10

Excellent

24 Jan 2024

Céline

Très bon séjour de 8 jours
Personnel très souriant et accueillant
Et très propre, le personnel vois demande tous les jouts pour nettoyer votre chambre
Je recommande

Self

2/10

Poor

28 Dec 2023

sven

Dirty hotel

Leisure Family

2/10

Poor

12 Aug 2023

Laurens

Het is een zeer oud en vies Hotel. De badkamer is beschimmeld en bladder af . Een zeer vieze wc bril en pot. Geen koelkast op de kamer en geen waterkoker. Zeer gehorig en personeel loopt de hele dag op en neer. Geen kussens op de ligstoelen. Je kon gratis koffie zetten op de gang maar alle kopjes en schotels waren vies. Vieze lepeltjes en overal vieze emmers, bezems en bergen met vies wasgoed die de hele dag in een hoek lagen. Alleen Indo tv. Geen andere zenders dus daar heb je niets aan als toerist. Nee ik ga er nooit meer naar toe en raad iedereen af om daar te boeken.

Leisure Partner

8/10

Excellent

25 Nov 2019

Simon

Hôtel simple mais propre avec un personnel accueillant
De plus il est proche de la plage (5min à pied)

Friends_and_family Family

2/10

Poor

07 Nov 2018

Jan

Heb het hotel uitgekozen op o.a. vriendelijk personeel. Op 1 of 2 jongens en de portier na een absolute aanfluiting. Bij inchecken alles moeten vragen, kamers werden nog snel even in orde gemaakt en meneer met lang haar had niet veel zin om de koffers te gaan dragen. Deze zelfde persoon verstierde ons ontbijt ook waardoor we na 2 dagen zijn vertrokken. Bij de receptie geen enkele vraag waarom we 4 dagen te vroeg vertrokken. Allen portier voelde zich verantwoordelijk. Afrader, er zijn geen slechte hotels op Bali: dit is er één!

8/10

Excellent

07 Mar 2018

t.o

スパが隣にあったり近くにも沢山あるのがよい

こじんまりとした、バリ風の佇まいが素敵でした。隣にスパもあるし、少し歩けば手頃なスパが沢山あるのでスパ三昧でした。

8/10

Excellent

20 Aug 2017

monica

Buono qualità/prezzo

Buona posizione - bello il giardino- stanze ampie - i bagni sarebbero da rifare

Partner

8/10

Excellent

15 Aug 2017

monica

Buona location a Sanur vicino alla spiaggiate

Location buona Servizi buoni Carino
Il bagno ha bisogno di ristrutturazione

Partner

6/10

Pleasant

26 Jan 2017

Verified traveler

Basic and queit

Stayed there one night. Clean and nice pool area. Also view from the rooms strait to the pool. Very quit during the night so good place to take long sleep.

Partner