Beach House Fort Lauderdale, a Hilton Resort

United States , Fort Lauderdale - Hollywood Area - FL
FORT LAUDERDALE BEACH, 505 N. Ft. Lauderdale Beach Blvd
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100 reviews shown

10/10

Exceptional

28 Apr 2026

Paul

Amazing staff and beautiful hotel.

Partner

4/10

Poor

28 Apr 2026

William

I would not call this a luxury resort for its price. The pool is very small and everybody is always fighting for a chair. The add-on prices for everything are insane. You pay for literally everything that you thought you already paid for when you pay thousands for your stay. You will get charged for your breakfast you will get charged for the parking you will get charged for all of it so be prepared! The elevators are the worst part of the hotel. People were very upset. You literally spend half of your stay waiting for the elevators because the staff uses the same elevators as the guests so you can never catch an elevator and it’s 25 floors of people. I definitely would not go back to this hotel. on the positive side, the staff was very nice.

Family_with_children

10/10

Exceptional

27 Apr 2026

Colleen

Great stay. Second time we have stayed at this resort. Close walk to restaurants and shops wonderful sunny pool area and beach amenities.
Valet parking was great but also easy to find street parking if you want to just pop in and out quickly but it’s not overnight. Lovely seating areas all around lobby. We had a room with a full kitchen which was great. A grill on the patio would be a wonderful addition. Daily housekeeping was great to have also.

Family_with_children

8/10

Excellent

26 Apr 2026

Suzanne

Great property in prime location. The pool was nice but by mid day had booming DJ playing-not very relaxing. Also seats at pool are limited and always trying to get you to pay for \"reserved' seats. Ran out of umbrellas on the beach with no clouds in sight. Property was very nice. Had to ask for housekeeping to clean our room. Will probably look elsewhere next time.

Friends

8/10

Excellent

26 Apr 2026

Chuck

Nice hotel - staff was very helpful and polite, rooms were large and clean. Two issues - elevator service was way too slow for a hotel of this caliber. Had some very long waits trying to go either up or down. Also, we paid extra for an ocean view room - turned out we got a room towards the rear of the hotel and had an indirect view at best of the ocean. Very disappointing - was anticipating a full on view and that was definitely not what we received.

Partner

8/10

Excellent

26 Apr 2026

Giane

The hotel itself was very good, and the staff were extremely kind, welcoming, and helpful throughout our stay. The overall environment was clean, comfortable, and enjoyable.

However, I did have a concerning experience at the pool area. I left my jacket on my chair with a towel for less than 30 minutes, and when I returned, both items were gone. The staff did try to help and looked around, but nothing was found. I was asked to file a claim with the hotel’s insurance, and I hope to be reimbursed, as the jacket was expensive. For a hotel at this price point, I would expect better security in shared areas like the pool.

Aside from this incident, everything else was great, and the staff truly made a positive impression.

Family_with_children

10/10

Exceptional

26 Apr 2026

Milan

Staff was great from front desk to valet and concierge! The restaurants had delicious food. Room was clean and

10/10

Exceptional

26 Apr 2026

Tanya

Clean room and staff was very helpful.

10/10

Exceptional

25 Apr 2026

Whitney

Beautiful clean and spacious room! Pool is awesome and hotel is in walking distance from so many great restaurants and bars. Just quick walk across the street to the beach! Staff was super friendly and accommodating! Would definitely stay again :)

Family_with_children

10/10

Exceptional

25 Apr 2026

Julian

Everything was great , my Family had lots of fun, will be back again.

Family_with_children

8/10

Excellent

24 Apr 2026

Hecca

One of the 4 elevators is used to access the rooftop restaurant so the elevator service is really slow especially on the weekends. Like 15 minute waits so take the stairs if needs be. Other than that the view was amazing! The staff were super friendly. I got a bill at the end of the stay so the price on Expedia isn’t 100% accurate. It had taxes on it. Oh the room may need more lamps.
Otherwise I would definitely stay there again… the water pressure is great, the spa services were amazing!!!!!! Took a bath twice & the tubs have jets so that was great! They text you to check to see if you need anything daily.

Self

10/10

Exceptional

24 Apr 2026

Theresa

This was me and my fiancé’s first Florida vacation together and when I tell you, They exceeded our expectations despite all the mixed reviews! From Nixon to pool guy, Mike to Patrice aka P everyone we met were truly amazing! The scenery was perfect. We had an ocean view suite and I loved the balcony. From the location to the hot tubs on the sixth floor all the way up to the rooftop bar, we had the time of our lives thank you for having us. I would highly recommend this place !

Partner

8/10

Excellent

24 Apr 2026

Elizabeth

Valet parking only.

Partner

8/10

Excellent

24 Apr 2026

John

We got a suite that had a full kitchen, two bathrooms, a living room and bedroom. The suite was beautiful and clean. We had to request the kitchen to be stocked with plates, utensils, etc. which was a little odd. The last two days we were there the heated pool was ice-cold and the hot tubs were barely warm. They explained the system was broken and they had \"an engineer working on it.\" We couldn't use those amenities but was still charged the resort fee. All the staff at the Beach House was kind and sweet.

Family_with_children

10/10

Exceptional

23 Apr 2026

Caitlin J

Beautiful hotel in a great location! Suites are perfect for traveling with kids :)

Family_with_children

10/10

Exceptional

23 Apr 2026

Noaha

All staff very accommodating and friendly. Would stay again.

Partner

10/10

Exceptional

23 Apr 2026

Gregory

Amazing we love it… the best of the best

10/10

Exceptional

23 Apr 2026

Kamala

The only issue is they need more elevators and the bar and restaurant need to stay open late.
We love this place and love how beautiful they have made it and smells amazing

Family_with_children

10/10

Exceptional

22 Apr 2026

Nino

hello please look into the pillows they should be replaced not very comfortable. the parking was great but i feel it is overpriced

Thank you
Nino Ricci

6/10

Pleasant

21 Apr 2026

Jenny

Stayed for a quick girls weekend and the property beautiful with a friendly/welcoming staff. The location was great as we had lots of great food options within walkable distance. However, our floor was under construction/ maintenance so it wasn't the cleanest. We were at the end of the hallway and in the corners you can see an accumulation of dust/dirt. The shower was surprisingly small for the size of the bathroom and didn't have a seal on the door so at the end of your shower you would be stepping on a wet mat. Also, by 10/10:30am there were not enough umbrellas on the beach or anywhere to lay down by the pool except for the cabanas.

Family

10/10

Exceptional

20 Apr 2026

Amerigo

Staff everywhere was awesome and friendly. Great location with restaurants and attractions nearby. The pool and beach are well staffed and bathrooms are convenient. We'd stay there again!

10/10

Exceptional

20 Apr 2026

Jenna

Hotel and amenities were great. Location great. My only complaint is they have maybe 20 beach umbrellas for this massive hotel. You have to go on a waiting list to be able to get one for the beach. Other than that, everything was amazing!

Partner

10/10

Exceptional

19 Apr 2026

Carrie

The hotel was beautiful. My daughter and I felt very safe. We were able to walk to many restaurants and shopping. The beach was breath taking. We had an amazing stay.

Family

10/10

Exceptional

16 Apr 2026

denise

Love this hotel! Great location. Great staff.will def be back!!

10/10

Exceptional

14 Apr 2026

Steve C

A little noisy for a presidential suite, just know that if you book the presidential suite, they have 2 and they are both on the 2nd floor just over the boardwalk and main street. Fun to people watch, but a little noisy. The room was GREAT!

Family_with_children

10/10

Exceptional

13 Apr 2026

Frank

Under constant renovation, but super nice staff the best on the beach from valet to baggage with Polly to the staff at the front desk into the bar excellent

8/10

Excellent

13 Apr 2026

Nasir

Great location, friendly staff (mostly)…however be prepared to pay arm and leg for everything here..
Example: only get two beach chairs daily even if you have more ppl staying in room that's all you get w paying $50+/day resort fee. Everything is additional charge..$60+\day parking.
Beach is full of seaweed and due to rip currents ocean not accessible…would i stay here again?… probably not!
Tampa Bay/St Pete offers so much more w/best beaches in all FL.
sorry FLL i wasn’t impressed!

Family_with_children

10/10

Exceptional

12 Apr 2026

Ariel

Beautiful place

Partner

4/10

Poor

12 Apr 2026

Alexander

Prime location, professional and friendly staff , and rooms are very spacious and comfortable.

Family_with_children

8/10

Excellent

11 Apr 2026

Leah

Room was pretty standard. TV had good quality and good channels selection. Shower door was weird and shower was small. Water has an odd color to it. Limited food choices, especially for children. Check- in desks were in an odd place. Elevator was crowded and difficult to use at times due to security feature requiring key card to go to guest floors. People sometimes missed their floor stops because they could not get to the card reader due to crowded elevator.

Family_with_children

2/10

Poor

10 Apr 2026

Emanuel

The room was never cleaned. I had to call Hilton corporate help desk for assistance because the front desk kept promising while doing absolutely nothing. The place is poorly run and nobody cares

Family_with_children

10/10

Exceptional

10 Apr 2026

Bryan

Loved the one bedroom oceanfront unit. Close to a lot of restaurants and some on site.

Family_with_children

4/10

Poor

09 Apr 2026

Yuri

You have to pay a daily fee after you spend 5.5k for your stay. This fee covers beach, chairs/umbrellas, pool access, two bottles waters, and bicycles for 2 hours a day. He are hunting down staff for 2 waters just to not die of hydration, beach umbrellas were never available. Be prepared to stand in a 1/4 mile line at 8:30am to get an umbrella, no pool seats available ever. All taken. You can use the cabana for an extra $550 for that day. lol. Nothing is available but they charge you anyway. Your credit cards are charged and so is your room, very confusing to add up the bill at the end. Restaurants on top floor are denied access even if you’re wearing a 35k Rolex, you can’t get in because you’re not wearing a pink popes collar fake Gucci shirt. I hated it

Family_with_children

10/10

Exceptional

09 Apr 2026

Manuel

Amazing place close to the beach and restaurant and bars

Family

2/10

Poor

09 Apr 2026

Benjamin

Elevators were an issue throughout the trip!! 10+ minutes at times. Every time we wanted towels at the pool we were told 30-45 mins before we got towels. The shower could only be described as violent. The bedding and towels in the room were inconsistent and ill fitting. This was our 3rd and FINAL stay at this hotel. It definitely isn't the same feeling from our first experiences.

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Martha

I love everything about this hotel the only exception is their tvs have no ability to stream Netflix or any other service. Only downer for me and elevators could be a little more efficient but the hotel is great. Second time there this time I brought my whole family and it was amazing, we had an amazing time.

10/10

Exceptional

08 Apr 2026

Mary

This location was extremely pleasant, felt very luxurious. I loved how easy it was to go to the beach across the street or go sit at the pool. Beach has complementary chairs, towels, and umbrellas, they also have a bar with full service that will bring drinks to you. The pool has a wonderful view overlooking the beach and ocean. The location is very walkable to local coffee shops and bars. Our room was so clean and comfortable. Will 100% be returning.

10/10

Exceptional

07 Apr 2026

Kristyna

This hotel is vey nice and the staff is friendly and checks in frequently BUT for the amount of money we paid I’m remiss to book again because the property is under renovations and there is no apologies for this inconvenience of aesthetics. Half the floors are fully finished in regards to the hallways but our floor was not. Now the room was very clean and also the view was amazing it was 2511. Beach front view and terrace to die for honestly. So we will see but aside from the look of some areas being undone everyone was amazing. Room was comfortable …

8/10

Excellent

06 Apr 2026

Elbina

The beach was okay but the water was too dirty but it’s still good.
The staff members were very nice and overall it was a good stay:)

Family_with_children

4/10

Poor

06 Apr 2026

Guillermo

The hotel was full, and only one out of four elevators was working, which caused long lines of people on several floors. I would never stay there again.

10/10

Exceptional

05 Apr 2026

Hector

Great location,,

Family_with_children

6/10

Pleasant

05 Apr 2026

Eric

Housekeeping did not do a good job of cleaning my room. There were Cheerios in the rug from a previous guest’s stay. Also, there was lack of toilet paper rolls. Fingerprints all over the windows. And the room I was in was an expensive suite. No back up toilet paper rolls. Slow drains in the sinks. I notified the front desk about and it took 4 hrs to clean my room after multiple requests…even after I told them we had no toilet paper and clean towels. When I returned to the room after it was clean we had less towels than before and the fingerprints never got cleaned off the windows and the Cheerios were still on the rug.

Friends_and_family Family

4/10

Poor

05 Apr 2026

Natasha

Beautiful property but elevators down for our whole stay- literally 30min wait every time we had to go anywhere. Staff also not very friendly / hospitable. 22% gratuity automatically added to everything.

Family_with_children

10/10

Exceptional

05 Apr 2026

Daniel

Everything at the hotel was nice. Beds were comfortable. Water pressure in the shower amazing!

Family_with_children

4/10

Poor

04 Apr 2026

Dean

The lobby and lounge bar are nice, and check-in staff are friendly. If you arrive early, do not expect early check-in. Their rooms are rarely ready early. The elevators are limited, extremely busy, and shared with work staff. Be prepared to wait for an elevator for up to 10 minutes during busy times. My check in time was 4 p.m., however my room was not ready... It was almost 6 p.m. before we were able to go to our room. The hotel was nice enough to comp us $100. Our room was beautiful with a nice view. They would tidy our room up every day. That was nice; however, they did not sweep or dust. There was beach sand and hair from prevous guests on the floor and surfaces. Dust bunnies were everywhere on the coffee tables and floors. I did not like how the dirt and hair from previous hotel guests stuck to my socks. If you don't like your feet turning black from the dirt that never gets cleaned off the floor, I suggest, leaving your shoes on. The bed was comfortable and overall, our room was spacious. The beach was convenient with a nice view of the ocean. There were pros and cons to staying here. I'll share a photo from balcony in room. The view is nice.

Cons: The extremely slow elevators, dirty, dusty floors in my room, and check in time rarely being on time. They do not provide room service.
Pros: Staff was friendly and accommodating, rooms were spacious and tidy (Albeit not throughly clean), beach was convenient, and the bed was comfortable.

Partner

8/10

Excellent

03 Apr 2026

Carl R

Paul in the front is a gentleman. Hot tub was down and pool was freezing several days of the trip. Room cleaning was spotty. Overall good location right on the beach.

Family_with_children

10/10

Exceptional

02 Apr 2026

Faustin

Everything was great!

Friends

6/10

Pleasant

01 Apr 2026

Loni

Serivce at the restaurants and pool were not great. Food was ok. Room was very nice and location was convenient.

10/10

Exceptional

31 Mar 2026

Wendy D

Revamped and beautifully beachy. love the new look, and have always loved their pool and hot tub deck w glass view over beach. Fantastic morning daily yoga w instructor Stephanie, and water aerobics was fun for all ages too w her. Cool rooftop bar. So appreciate that this hotel was not hung up on checkout time and made things easy both to transfer rooms and when departing. Just wish it was not so expensive, but BeachHouse provided a lot for resort fee which most do not.

10/10

Exceptional

30 Mar 2026

Jeremy

Great location and everything was perfect!

Partner

10/10

Exceptional

30 Mar 2026

Ebony

Great location that’s walkable. Within short driving distance to downtown which has so much to do. Staff were amazing and very accommodating. Rooms were great!

Partner

10/10

Exceptional

29 Mar 2026

Silviu

The staff is excellent. They are truly kind and aim to make your stay as enjoyable as possible. In particular Mr. Nixon and Orianna.

Family_with_children

10/10

Exceptional

29 Mar 2026

Otis

Hospitality was everything

10/10

Exceptional

29 Mar 2026

Matthew

Lovely big room, clean and well kept. Very much enjoyed our stay!!

Partner

10/10

Exceptional

28 Mar 2026

Charlie

Had a great stay at Hilton Beach House Fort Lauderdale. The property was very clean, and the staff was excellent throughout.

Special recognition to Mario and Franco on the beach—they work extremely hard and made the experience even better. Thank you for the outstanding service.

Self

8/10

Excellent

27 Mar 2026

Ashley N

Very clean property. Loved that the pool area offered spa water and sunscreen. The only real issue we had was with housekeeping. We were a party of 5 and they would only bring us 2 towels. No hand towels or wash cloths either. Beware that the little bar on the beach will charge you more for drinks than at the pool bar/restaurant. Overall, friendly staff and pleasant stay.

Family_with_children

10/10

Exceptional

27 Mar 2026

Karla

Wonderful vacation

Partner

10/10

Exceptional

27 Mar 2026

Fadi

Great location . Great service

Family_with_children

10/10

Exceptional

27 Mar 2026

michael

Great place to stay

Friends

10/10

Exceptional

26 Mar 2026

Trevor Jeffrey

We honestly had such an awesome time at the Beach House. The location is premier and the weather was phenomenal each day. The staff were very welcoming and accommodating & we have zero complaints. This was our 18 month old’s first vacation and she had a blast, everything you need being within close proximity was a huge plus for us given our schedule with naps etc. Overall a vacation we won’t forget!

Family_with_children

6/10

Pleasant

25 Mar 2026

Esther Mardell

We weren't notified of all the amenities

Family_with_children

10/10

Exceptional

25 Mar 2026

Scott

Awesome, spacious, clean & overall great experience. Pool area is very well setup and maintained

Family_with_children

10/10

Exceptional

25 Mar 2026

Ashton Marie

nice staff

10/10

Exceptional

24 Mar 2026

Charles

Rooms are great. This was the most friendliest Hotel I have stay in every. I have stayed here 4 years ago but this trip everyone went out of their way to make your stay pleasant. Worth the Money

Partner

10/10

Exceptional

24 Mar 2026

Casey

Great place to stay

8/10

Excellent

24 Mar 2026

Suzanne Deane

Housekeeping was sparse. I continually had to ask for towels or any other item multiple times.

Family

10/10

Exceptional

23 Mar 2026

arlette

Clean room
Nice pool
Great rooftop restaurant
Friendly restaurant and bar

Partner

10/10

Exceptional

23 Mar 2026

Nathan

Lou, the Hotel Manger was the best!

10/10

Exceptional

23 Mar 2026

Jeffrey scott

Not a single complaint. This was our first trip to Florida and Beach House did not disappoint. Absolutely beautiful inside and out.

Family_with_children

10/10

Exceptional

19 Mar 2026

Lada

Our room was excellent and we had beach and ocean front view with wraparound balcony. The master bath was enormous with jets in the tub and a large standup shower. The guest bathroom was ok as weak with just a standup shower. My only complaint is that we were really high on the 21st floor and it’s very windy up there.

8/10

Excellent

18 Mar 2026

Shalini

Beautiful hotel, very clean. The pool was amazing, my kids loved it. Clean, not very busy and the drinks at the pool bar were 10/10. The only thing I would complain about is the bathrooms. Not as clean, needed some upgrades, bathtub and toilet looked as though it hadn’t been cleaned in a while.

Family_with_children

8/10

Excellent

17 Mar 2026

Sarah

No where did it say valet parking was 61 each time they parked the car. The sign did say free valet.

Partner

10/10

Exceptional

16 Mar 2026

Shad

Great location right across the beach. The rooms were very spacious. Front desk staff and bartenders provided exceptional service. Will stay here again!

Partner

10/10

Exceptional

16 Mar 2026

Ruby

This property is beautiful. we have stayed at the Ritz Carlton just down the road and we think this place is better.
Very nice restaurant on the ground floor with a great view of the beach.We didn't make it to the roof top, but looks like there is great restaurant up there too. It's also very close to other dining and shopping.the staff were super accomodating and had a rate for a late day check-out. . Rooms were big, open and quiet.
We would definately come back.

Family

10/10

Exceptional

15 Mar 2026

Jonathan

Yes

Partner

10/10

Exceptional

15 Mar 2026

Onyu

loved it for a girls spreak trip!

Friends

8/10

Excellent

14 Mar 2026

Estelle

The ocean was visible from our room which had very comfortable beds & pillows. I did find it odd that there were no instructions about replacing towels or if the room would be cleaned. The roof top bar is very nice and we especially enjoyed the sushi restaurant which was superb. We were unable to get beach chairs on the beach as there were not enough available for all of the people that were there. The pool and 2 jacuzzi tubs were very nice but again not enough chairs poolside to accommodante everyone. They offered free pilâtes classes several days with a very nice instructior. Our room was not available upon check in, but they did comp us a drink at the bar. This location is perfect for walking with many restaurants close by. We would definitely return.

Friends_and_family Family

10/10

Exceptional

13 Mar 2026

Jayne

Ocean view was great... beautiful suite. Excellent pool vibe, loved the grill and DJ. Only negative is they need more pool chairs and umbrellas at the beach. We were not able to secure an umbrella on the beach. Kevan was excellent on check in.

Partner

10/10

Exceptional

12 Mar 2026

Kelly

Ocean view was lovely even thought it was at an angle. Nice balcony and entire hotel felt updated. Consierge was super prompt with requests and the food was fresh and high quality. The coffee counter at Marche lacked stock / expertise in making some flavored iced drinks but their breakfast sandwiches were delicious. Located right at the beach and water; can not beat the location. Enjoyed our stay very much!

10/10

Exceptional

12 Mar 2026

Oscar

Stayed on floor 12th. Ocean was visible and room was comfortable. Staff were very helpful.
Hotel is conveniently located and walking distance from shops and restaurants.

10/10

Exceptional

12 Mar 2026

Harrison

We absolutely loved this property and will definitely stay here again when we return to the area. It’s only a one-minute walk to the ocean, and the staff sets up complimentary beach chairs and an umbrella, which was a great touch. There’s also a beach bar with fair prices, and you’re within walking distance of many other resorts with great food and drinks.

The rooftop cocktail bar is awesome, but make reservations if you want a seat. The staff were incredibly friendly and helpful—especially the bellhop team and front desk. Our only small complaint was the bath towels, which were a bit thin and rough. Overall, a great stay and highly recommended!

Family

8/10

Excellent

10 Mar 2026

Jehan

Clean hotel, nice vibe, good location, good staff for the most part

Partner

10/10

Exceptional

10 Mar 2026

Silviu

Awesome property! Staff was great. Beach is perfect and it’s in a great location.

10/10

Exceptional

08 Mar 2026

Catherine

Perfect spot on the beach

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Michelle

Everything was amazing!!! The entire place was clean and the staff was about and beyond. Patrone is at Ilios where we had breakfast everyday and she is AMAZING!!!!! Ask for her i am telling you , you will not be disappointed

6/10

Pleasant

07 Mar 2026

Carmine

Nice hotel and great staff, but not an enough of them. Our room was sometimes not cleaned until later in the day and always missing towels or cups for coffee and other things than there the resort daily fee but good luck getting chairs together at the pool or a umbrella at the beach unless you’re up early because they sell wristbands to outsiders.

10/10

Exceptional

05 Mar 2026

Natalie

Such a great experience at this hotel. It is my go to hotel when staying in Fort Lauderdale. It is always reliable, staff are amazing, and accommodating to your stay. Can’t wait to be back!

Self

8/10

Excellent

05 Mar 2026

Sarah

Room was not super clean, smelled musty, couch was ripped. Air conditioning blows directly on bed so it makes sleeping a bit uncomfortable. Location is great. Pool was really nice.

Family

8/10

Excellent

02 Mar 2026

John

Ehhh

Friends

10/10

Exceptional

26 Feb 2026

terry

Wonderful location great service and staff

Partner

10/10

Exceptional

25 Feb 2026

Stan

Yes

Partner

2/10

Poor

25 Feb 2026

Abigail

I’m not quite sure how this resort gets such a high rating. We experienced numerous issues upon arrival. The room looked nothing like it did in the photos. The two bedroom was two separate rooms connected. The toilet was broken, cleaning service would walk in without knocking since the rooms were in its own hallway (I wasn’t dressed one of the times). The elevators were terrible…it would take 30 minutes just to wait for one. Be prepared to be late to any reservation you have. The valet app was down which no one told us until we went down to the car (missed another reservation). They were also renovating the room next to us and jack hammering tiles. I took a video of the noise (I wish I could add it to this review). When I called to complain to Guest Services, I was told that I can’t expect them not to use a perfectly fine room because of construction next door. The service manager was rude and unsympathetic to the situation. She told me the noise would continue but they could move me to a one bedroom (I paid for a two). You could hear the noise through the phone. Terrible, terrible stay. The manager above that one called and gave me some credits and will discount a future stay. However, I will never return. I travel to the area frequently….plenty of better places to stay in the Ft. Lauderdale/Miami area. Don’t waste your money on this one.

Family_with_children

10/10

Exceptional

24 Feb 2026

Kim

Hotel is beautiful and in a great location. Staff was attentive and friendly! Could use some faster elevators.

Partner

6/10

Pleasant

23 Feb 2026

Renee

Elevator!!!! Why would you only have 2 elevators running for the 100s of residents and guest at this hotel. The elevator took forever and everyone was squished like sardines. Very unpleasant

Partner

2/10

Poor

23 Feb 2026

andrea

No coffee maker. Too big. Too expensive. Pool unheated. Is it an adult resort or family? Unsure. Impossible to get chairs or service. Beach access is additional money. No late check out. No Ubers to front doors. Never would I spend such money on a hotel that is suppose to be awesome. It was not.

Friends

4/10

Poor

22 Feb 2026

Daniel

The hotel itself was nice and the front of house staff are very friendly. Location is super convenient as it is right across from the main beach and a short drive from Las Olas.

The issue comes with the hotel struggling to service guests at full capactiy. When my eife and I stayed, we experienced\"
- 10 minute waits for an elevator jncluding witnessing one break down forcing fire and rescue to come on site and rapel someone out of the shaft
- 45 minute waits for takeout at the beach side restaurant (the bartender advised we get our food ourselves as he would take even longer)
- the need to get to the beach at 9am when they open in order to get an umbrella
- terrible staff at the desk that told us we couldn't have the room which we reserved (full king suite) as they were at capacity and we booked through Expedia so there was nothing they could do. The manager's only solution was to \"book through Hilton instead next time\"

Very disappointing as there were a number of things outside of the hotel's control which I can empathize with but the opportunities they had to make things right, they did not seize. There is room for improvement but the facility and location is nice as mentioned before.

In contrast, I went for a coffee down the road at the Westin Starbucks and one of the staff there saw me in the long line. He then offered to take me up to their Lavazza cafe upstairs and eacorted me there himself... customer service!

10/10

Exceptional

22 Feb 2026

Anna

The room was spectacular and clean! I was over the top with the view and service.
Thank you making our anniversary staycation GREAT!!

Partner

10/10

Exceptional

22 Feb 2026

Ariel

The amenities, facilities, and the staff were all great! We upgraded our room and had a great ocean view. The bed was comfortable and the room was spacious. We enjoyed the use of beach chairs and the pool. We will definitely be back to stay at the hotel!

Friends

10/10

Exceptional

22 Feb 2026

Christopher

Amazing!

8/10

Excellent

21 Feb 2026

Karl

The location is amazing. Great view. Friendly staff.
Room cleanliness and toiletries can use some improvement

Family