Gallery One Fort lauderdale - A Doubletree Hotel

United States , Fort Lauderdale - Hollywood Area - FL
FORT LAUDERDALE, 2670 East Sunrise Boulevard
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100 reviews shown

10/10

Exceptional

11 Mar 2026

Lotta

The room was clean and nice,
The only disappointment was that the fireplace in the garden didn’t work until our last night.
Helpful staff

Friends_and_family Family

4/10

Poor

10 Mar 2026

Raynard

Unfortunately, two out of the three elevators were out during our entire stay and we required a room change due to evident mold creation within a kitchen cabinet

Partner

10/10

Exceptional

08 Mar 2026

Henry

Good

8/10

Excellent

07 Mar 2026

Kelly

The room had a few unclean items left behind and the building was showing age past the common areas. The staff was great, location amazing and the amenities were so fabulous.

Family_with_children

10/10

Exceptional

03 Mar 2026

David

The hotel was perfect for our purposes - lovely room, great location within easy walk of restaurants, beech, shopping and in a lovely waterside setting.
The hotel was clean and the staff extremely friendly and helpful.
Would highly recommend

Partner

6/10

Pleasant

02 Mar 2026

Gina

Room was outdate

10/10

Exceptional

01 Mar 2026

ANA

Yes all was great and they welcome us with delicious chocolate cookies 😁🍪

10/10

Exceptional

28 Feb 2026

heidi

Location to port

10/10

Exceptional

26 Feb 2026

Cynthia

it was great - I would stay again

Friends

4/10

Poor

24 Feb 2026

Charlie

I rarely leave negative reviews, but this stay was unacceptable.

When I entered the room, it was visibly dirty. There was blood on the curtains, stains and debris underneath the toilet seat, and all of the kitchen appliances were covered in fingerprints and smudge marks. The overall condition of the room made it feel unsanitary and very unpleasant.

I immediately brought this to the staff’s attention and asked what could be done. I was told that because the property was overbooked, there was nothing they could do. No room change, no proper resolution, and no real concern shown.

This was extremely disappointing. Cleanliness is the bare minimum expectation when booking through Expedia. I would not stay here again. Be aware before booking.

Self

10/10

Exceptional

24 Feb 2026

James

Staff was great! Very friendly and helpful!

Partner

2/10

Poor

23 Feb 2026

Donna

I was re-booked here from another Doubletree, The front desk at Bahia Mar could not find any note from the first Doubletree, so they forced me to pay again (almost $400!). They made their problem my problem. Now I have to do all the leg work to get a refund. And I'm a Hilton Honors member, that did not help.

As for the room itself, it was nothing special...the same or worse than other, cheaper choices..The water pressure was ridiculously low, barely a trickle. The plugs were installed such that nothing I plugged in would stay plugged in. Overall, a really scrappy experience. This Doubletree failed big time. I'm switching to Marriott next time book a hotel.

Partner

10/10

Exceptional

19 Feb 2026

Shanna

We loved the hotel! The location was great and the rooms were huge. The staff was very nice and we will definitely stay there again the next time we’re in Fort Lauderdale.

Partner

4/10

Poor

19 Feb 2026

Donald

I paid for a premium king room with pool and intercoastal view and got a room with a northern exposure on Sunrise Blvd. I ask the manager if I could move to what I paid for and he told me that the he gave me fits the description.
I won't be back and will leave move reviews on other sites.

Self

10/10

Exceptional

19 Feb 2026

DONALD

Great location

Leisure Partner

4/10

Poor

18 Feb 2026

Michele

The service was terrible. The restaurant was full and only 2 servers. Breakfast was cold but they did not charge us for coffee and tea because we waited for 45 minutes for them

10/10

Exceptional

18 Feb 2026

Alisa

Comfortable environment with friendly staff.

Family

4/10

Poor

18 Feb 2026

Janice

The staff was unsupported. When my husband and I arrived at the hotel, our room was not ready. We understood that we were early. They told us that they will text us when the room became available. At the front desk, the associate was not helpful and presented rude. I asked for the warm cookies and she stated that they had no more. That was incorrect as I saw cookies being handed out to other guests. Upon going to have something to eat, there was a letter informing the guests that the hotel had no heat and to ask for blankets if needed. That was my first red flag. It was nearing 3:30 p.m. when I did not hear from the hotel about my room being ready. I called the hotel and was told that it was not ready and I stated that check in is 4:00 p.m. The rude person on the phone said \"let's hope it is ready.\" I then called Expedia customer service to let them know that I was concerned. The gentleman on the phone was very nice and I mentioned to him that there was no heat at the hotel. He called them to find out when my room would be ready and also to inquire about the heat. He was told that no hotels in Fort Lauderdale had heat. Which was not true. He did mention that if my room was not ready by 4:00 p.m. The hotel would offer compensation. I received a text at 4:06 p.m. that the room was ready. When I got to the person at the desk I mentioned to her that I had waited a long time to get a room and that I am not happy about the room not having heat. She was rude.

Partner

10/10

Exceptional

18 Feb 2026

Jason

The best choice in the area

10/10

Exceptional

18 Feb 2026

J V

Our suite and the pool and patio area were all very nice.

Family_with_children

6/10

Pleasant

17 Feb 2026

Andrew

The property is beautiful, it’s right on the water, beautiful view and outside area is gorgeous. The rooms left a lot to be desired though. Not sure if it was just our room or not, but it felt outdated and unkept. One of the lights on the wall was damaged and the shower drain was very slow to empty. But very beautiful property, rooms just need a bit more upkeep.

10/10

Exceptional

17 Feb 2026

Maria

Location, staff professionalism.

Partner

8/10

Excellent

16 Feb 2026

Loc

Good location. Walking distance to the beach. Beautiful and peaceful back area along the intracoastal. Parking is tough. Valet only and expensive.

Leisure Friends

4/10

Poor

14 Feb 2026

Anthony

The room was neglected even though labeled a ‘suite’ and no one cleaned the room for 2 days.

Partner

8/10

Excellent

13 Feb 2026

Alberto

Courteous staff

Friends_and_family Family

8/10

Excellent

11 Feb 2026

Cynthia

The staff was courteous. The room

8/10

Excellent

07 Feb 2026

Karen

Nice staff
Nice lobby area with bar, games, coffee, and enjoyed the outside area on the water
Bed was very comfy
The hotel not having heat was not ideal
Kitchen area and some others could use a refresh

Friends_and_family Family

10/10

Exceptional

03 Feb 2026

Evelyn

Friendly staff, helpful to questions
Nice and close to beach, grocery store

Leisure Partner

6/10

Pleasant

03 Feb 2026

Patrick

Didn’t know they didn’t have heat. Wasn’t prepared for it. The area was nice to wander around though.

Self

6/10

Pleasant

02 Feb 2026

Ubaldo

Food in restaurant excellent
Front desk excellent.
But if you need ice and your room is in 12th floor prepare to go to 4th floor where the ice machine is. I think that is ridiculous. After 15 minutes calling Room Services I couldn't talk to any one.

Leisure Partner

6/10

Pleasant

01 Feb 2026

Danielle

I booked this hotel specifically for a hot tub because the weather was cold this week and I came from Ny for warmth - the hot tub was filthy outside looks like it’s never been washed — also there is never more than 1 person working front desk ,I waited about an hour to check in and anytime I needed anything from front desk it was always a long wait because one person only working or nobody at front desk , little frustrating

Business_and_leisure Self

10/10

Exceptional

31 Jan 2026

Israel

atmosphere and location

Friends_and_family Friends

10/10

Exceptional

30 Jan 2026

Jovenel

Great experience

Business Family

6/10

Pleasant

29 Jan 2026

Gordon

The mandatory valet parking for $55 is a total money grab Most people could easily park in the ramp and do the 2 minute walk to the lot and pay a reasonable overnight rate Plus if u need ur car u have to tip as well Everything else was nice but the valet parking scam was bad

Friends_and_family Friends

8/10

Excellent

27 Jan 2026

Paula

Wait for checking in was much much too long. Everything else was good.

Leisure

4/10

Poor

25 Jan 2026

Angela

One person working check in with long line. Took over 30 min.

10/10

Exceptional

25 Jan 2026

Carol

The front desk team was outstanding and the room is amazing - great view, well appointed - highly recommend this hotel!

10/10

Exceptional

25 Jan 2026

Alexandra

Great location . Lovely staff.

Business Self

10/10

Exceptional

24 Jan 2026

Karen

Yes

Partner

6/10

Pleasant

24 Jan 2026

Luciana

The assistant manager had 5 guest wait 5 hours before we were given a room. Beautiful hotel with a water taxi at location. I have a copy of the manifest of rooms needs to clean. You never know who knows who. My room was available and not in use. The company send me a standard message about language barrier but I speak 4 languages. Stop trying to blame the housekeepers when it was a management issue.

Partner

10/10

Exceptional

22 Jan 2026

Augustine

Good

6/10

Pleasant

19 Jan 2026

Diane

Nice view from balcony, comfortable beds, nice bathrooms. Chair seams were coming apart, couch was awful, curtains hanging on floor and very shredded. Staff very responsive when asked for more coffee, creamer and towels

Leisure Friends

4/10

Poor

18 Jan 2026

Peter

I have been charged twice for the room. October 13,2025 when I booked the room and again on October 16,2026

Leisure Family

10/10

Exceptional

17 Jan 2026

Robert

Great Customer service

Leisure Friends

10/10

Exceptional

16 Jan 2026

Dana

Nice location

10/10

Exceptional

15 Jan 2026

Kadeidre

Room clean and staff very courteous.

Leisure Partner

2/10

Poor

15 Jan 2026

Felecia

Everything! Not clean . Had to break

6/10

Pleasant

12 Jan 2026

Tiffany

Staff was nice, however the foods

10/10

Exceptional

11 Jan 2026

Russell

The bar offered a great selection and it was a lovely day to sit outside. The staff was helpful and friendly. We hope to be back for a longer stay!

Partner

8/10

Excellent

11 Jan 2026

Thomas Anthony

Breakfast was $ 29.oo
Not offered free
More reasonable other places
NO ONE MENTIONED FREE BREAKFAST & I WAS THERE 28 DAYS

Leisure Self

4/10

Poor

10 Jan 2026

Colleen

Never received a text to say room was ready. Paid for a room with two queen beds ( 3 people travelling) and received a room with 1 king bed , sofa bed no blankets nor pillows. Asked front desk to have my luggage brought up that was being held for 3 hours. Waited 35 mi utes and it never arrived. Went to get it myself.
There is a terrible perfume smell in the room

10/10

Exceptional

10 Jan 2026

Braden

Great stay again. Thanks

8/10

Excellent

10 Jan 2026

Henry

If you’re not planning on spending most of your time at the beach it’s a good place to stay. Very convenient for the water taxi. It was roomy and comfortable with a good restaurant with an amazing view. Staff was mixed, some were amazing, but others at check-in not friendly or helpful at all. Prices seemed about what they should be.

Self

10/10

Exceptional

09 Jan 2026

Jarvis

I had two rooms for a family

10/10

Exceptional

08 Jan 2026

Kimberly

Great location. Favorite hotel before the cruise!!

Leisure Family

10/10

Exceptional

06 Jan 2026

Akima

Outstanding location on the waterfront with the beach a short walk away. The Galleria shopping mall located next door. The facility was very clean with courteous staff at all times.

Leisure Partner

2/10

Poor

05 Jan 2026

Kirsten

Room was noisy due to bridge
Room was freezing

10/10

Exceptional

04 Jan 2026

Colleen

Staff friendliness!!

Leisure Family

10/10

Exceptional

04 Jan 2026

Serena

Courteous staff, clean, spacious room, location

Friends_and_family Family

4/10

Poor

03 Jan 2026

MONIQUE

Property

6/10

Pleasant

02 Jan 2026

Amber

Room service wasn’t good. They were out of coffee for your room. Front desk never answered their phone. Sad because it’s in a great location.

Leisure Partner

4/10

Poor

02 Jan 2026

Xiomara

The lobby looked nice but once in the room it appeared to be in need of renovations as there was rust on the walls, broken outlet covers, and the cabinets were peeling.. The room was not very clean, you could see dust in the air, and we were sneezing all night. Staff was friendly and the outdoor area was nice.

Leisure Family_with_children

10/10

Exceptional

30 Dec 2025

ERIC

Everything was Great!!!

8/10

Excellent

30 Dec 2025

Renee

Amenities

Leisure Family

6/10

Pleasant

29 Dec 2025

Michael

The room was clean but small. There is no full refrigerator.
A nearby draw bridge creates noise when one is sitting on the balcony. The lobby shows signs of wear and tear. The elevators need to be cleaned. The location on the intracostal waterway is perfect. The public water taxi stops at the hotel. The boat lights parade sailed right in front of the hotel. Shopping and restaurants are within walking distance.

Leisure Partner

8/10

Excellent

26 Dec 2025

Jennifer

The room was nice and it was clean. Bar was extremely expensive and so was the breakfast. Nice area and in walking distance to some shopping.

Leisure Partner

10/10

Exceptional

25 Dec 2025

Walter

Everything! The hotel is one of the best hotels. Almost international hotel stay quality.

10/10

Exceptional

20 Dec 2025

Kieran

I did not have Breakfast at Galleryone, the staff was wonderful so helpful
Loved the location

Just a few minutes walk from the Galleria shopping
Mall.

2/10

Poor

19 Dec 2025

Scott

I have officially stayed at my last Hilton property. My experience at Gallery One in Ft. Lauderdale was so appalling that I am done with this Dated\" would be With the exception of the common areas, the entire property feels old, neglected, and frankly, falling apart. To make matters worse, it was visibly dirty. There was grime in the corners of the room, stains on the upholstery, and a general layer of filth that made it impossible to feel comfortable.
Beyond the physical state of the building, their billing practices are incredibly deceptive. I was hit with hidden fees and overcharges that were never disclosed until after the stay. It feels like a calculated effort to squeeze every last cent out of guests who are already overpaying for a subpar room.
It is clear that management has given up on maintenance and honesty, relying instead on the Hilton name to trick people into booking. Don't fall for it. There are far better, cleaner, and more transparent hotels in Fort Lauderdale.
Save your money and go elsewhere.

Business_and_leisure Family

10/10

Exceptional

18 Dec 2025

Lorraine

Hotel was very good. I really enjoyed my stay. I definitely recommend staying there.

Leisure

4/10

Poor

17 Dec 2025

Catheline C

I could not regulate my room temperature. It was so cold. Even after I asked for them to help with regulating it. The only option was to take off the regulator off the wall. The room
Was still cold. The TV was old. It wasn’t a smart TV. They most likely had to option to pay for other channels or smartTV. There was nothing noted about valet parking on the site; which mean I had to pay for parking $55 per night. I paid to had breakfast and even then it was confusing. When you finished eating you still had to sign a bill. Luckily I spoke to them about it so they place a credit which needs to go back in my card because they initially charge me. They charge another $100 per night for potential damages fee, which should be added back to the card but this hotel has a lot of hidden fees. It is not a family hotel. It was always crowded in for of the hotel and congested with cars. I wasn’t too happy with my stay at all for all this money I paid. Never again!

6/10

Pleasant

16 Dec 2025

Sherrie

The outside and lobby of the hotel are nice. However the room reeked of cigarette smoke, the decor and overall state of the room was very tired and dated. Our \"city view\" was of an abandoned parking lot. For the high cost of our stay, we were very disappointed.

Leisure Friends

2/10

Poor

14 Dec 2025

Eduardo

The bed had hairs on it. There is dust all over the room. The light in the shower was not working for the money I paid. It was totally not worth it. I was expecting a 5 Star hotel, and it was more like a two star.

Business

6/10

Pleasant

14 Dec 2025

Pat

Menu was good but service lacking

Leisure Friends

2/10

Poor

14 Dec 2025

John

The hotel is in deplorable condition. My room was not ready until 6:30pm and it was not the type of room i had reserved. Front desk attendants were rude and not helpful. I am surprised that Hilton woulld put their name on this run down property.

Partner

2/10

Poor

13 Dec 2025

Beatriz

When we arrive, it was a big line waiting to be checking in the hotel needs to be updated. Everything is really old my TV room didn’t work

Partner

10/10

Exceptional

12 Dec 2025

Marlon

Everything was exceptional and Steven at the front desk hospitality was very helpful 🙏

8/10

Excellent

12 Dec 2025

Vladimir

Great hotel. Bed and pillows were very comfortable. Hotel has a nice outdoor bar and seating area on the water. Decent breakfast buffet.

Leisure Friends

8/10

Excellent

10 Dec 2025

Amarylis

Love that it was a suite with a full kitchen and spacious. Staff was responsive and helpful. The Food at the restaurant was also good.

8/10

Excellent

08 Dec 2025

Thomas

I didn’t have breakfast in hotel during my stay.
Found all staff very friendly and helpful and must mention Laura who served coffee early in the mornings and was always happy and cheerful even at just after 7am in the morning!

Self

8/10

Excellent

07 Dec 2025

Marc

Staff was very courteous and helpful. The room was clean.

Leisure Self

8/10

Excellent

05 Dec 2025

WING YAN

I didn’t have breakfast

Leisure Family_with_children

10/10

Exceptional

03 Dec 2025

Dan

Staff friendly, good location.

10/10

Exceptional

01 Dec 2025

Maria

Love the room, location, and the staff

Leisure Partner

6/10

Pleasant

30 Nov 2025

Charles

Room condition was above average. The furniture was a little worn there were stains on the carpet and the bathroom wasn't 100% clean of hair. The staff was nice the restaurant was food was very good and the lobby with spacious with the patio on the intercoastal.

2/10

Poor

30 Nov 2025

Dequan

Worst

Leisure Family

6/10

Pleasant

29 Nov 2025

Ulrich

Staff is great, chocolate chip cookies rock, furniture and tv/programming not so good.

Leisure Self

10/10

Exceptional

29 Nov 2025

Malika

Javier was great in accommodating my requests. Great view. Clean space.

Business_and_leisure

8/10

Excellent

29 Nov 2025

Ingrid

Staff was great!! Filter in room needed cleaning but other than that everything was okay

Friends_and_family Family

10/10

Exceptional

28 Nov 2025

Joseph

Check in was easy and they had a room available to accommodate for early check in. The room was very nice and was an exceptional value in my opinion. We had a view of downtown Ft Lauderdale and the ocean from our balcony. It’s a five minute walk to the ocean. The restaurant was open on Thanksgiving and the staff was very friendly. Getting to and from the airport was a breeze as well.

Friends_and_family Family

10/10

Exceptional

28 Nov 2025

Sheriann

It was perfect!! From check in with Javier and Natalia who were the nicest!!! To the amazing room and view. It was clean clean, comfortable, and convenient. Check out even was great with Steve.

Friends_and_family Family

8/10

Excellent

27 Nov 2025

Zlate

Very good overall.

6/10

Pleasant

26 Nov 2025

Asia

The room was in okay condition. The view was nice and we liked having the balcony

2/10

Poor

25 Nov 2025

David

extremely dirty room and an old and outdated property

Friends_and_family Family

10/10

Exceptional

25 Nov 2025

Kathryn

We loved our stay at this hotel. Close to shopping and restaurants. Clean and very large apartment.

Leisure Friends

10/10

Exceptional

24 Nov 2025

richard

Good location on the waterway. Few blocks from beach. Big two room suite. Spacious lobby with TVs n games and a couple bars and restaurants…don’t come for that, but it’s handy to grab something after a day sightseeing.

Leisure Partner

4/10

Poor

23 Nov 2025

Charles

Room was just ok; not as expected or pictured. I was shocked by the $55+tax valet fee which was the only way to park. Not cool.

Leisure Self

8/10

Excellent

23 Nov 2025

Janne

Nice location, beautiful outdoors area with seating and bar.