W Fort Lauderdale

United States , Fort Lauderdale - Hollywood Area - FL
FORT LAUDERDALE, 401 North Fort Lauderdale Beach Boulevard
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100 reviews shown

10/10

Exceptional

20 Mar 2026

Jordan

Staff very very polite and fast with service. Very clean upscale hotel with pools for sunrise or sunset. And great beach with chairs and umbrellas. Great local shops and bars within walking distance. Recommend the water taxi for $35 takes you all over Fort Lauderdale and drops you off at bars, attractions and shops.

Partner

4/10

Poor

19 Mar 2026

Ariana

Front desk staff needs better training. Also room listed as ocean view was partial ocean view at best. Hotel did change us after one night to a proper ocean view after A LOT of effort on my part. It’s just simply not a 5 star hotel, almost every interaction with front desk staff was frustrating. Pool and housekeeping staff are excellent however. Location is great.

4/10

Poor

18 Mar 2026

DIANA V

There was no room cleaning. Nobody came to clean. Light in the room was poor. One light switch was not working. The balcony door did not close. Someone had to come to fix it. Room service was delayed for over one hour. Someone failed to give room number to person delivering. It was so late, someone called to let me know it was not on time. Finally upon departure, the water in the shower stopped. I was left soaped up without rinsing. W for worse hotel?

2/10

Poor

16 Mar 2026

amanda

My recent stay at the W Fort Lauderdale was unfortunately far more frustrating than expected, especially considering the price point of the property. Upon check in, a simple request regarding the minibar refrigerator quickly turned into a series of unnecessary interruptions. Instead of resolving the request in a straightforward way, multiple staff members were sent to the room throughout the evening, repeatedly ringing the doorbell and bringing equipment, including an additional refrigerator. What should have been a quick and simple matter became disruptive and uncomfortable after a long day of travel.
Communication throughout the process also felt inconsistent. I spoke with several different staff members while trying to resolve the situation, and although a room change was eventually provided, it came only after multiple attempts and conversations with different representatives. An initial gesture of points was mentioned but ultimately never honored. I want to acknowledge that some members of the staff were polite and trying to help, but the overall experience lacked the smooth coordination and guest-focused service that one would expect from a hotel at this level. For a stay costing approximately $1,400 for two nights, I expected a much more seamless and relaxing experience. I hope management takes this feedback seriously and works toward improving communication and problem resolution so that future guests do not encounter the same level of frustration.

Partner

10/10

Exceptional

15 Mar 2026

Bob

Yes

Partner

10/10

Exceptional

14 Mar 2026

Daniel

Perfect stay. The main pool is open again which was nice. Staff was great. Restaurants had great food and drinks. The hotel is just far enough to stay away from most spring breakers. The bathroom glass is also frosted now so you don’t get a free peep show from anyone you’re sharing the room with.

10/10

Exceptional

12 Mar 2026

Boyd

Awesome property only problem was the the main pool was underconstruction.

Partner

6/10

Pleasant

09 Mar 2026

Ashok

The room at the W Fort Lauderdale was impressively spacious, but the layout felt poorly thought out, with a lot of underutilized or wasted space. One major issue was the bathroom lighting—when someone uses the bathroom at night, the light spills over and disturbs anyone trying to sleep in the bed, which was quite disruptive.
On the positive side, the deck/balcony was fantastic and a real highlight of the stay.
Despite specifically requesting accommodations for a child (such as a crib or sofa bed), there was no sofa bed or pull-out option provided in such a large room, which was disappointing and inconvenient for our family.
Housekeeping wasn't consistent—rooms weren't cleaned automatically each day, and coffee pods weren't replenished as expected. Additionally, the room stayed uncomfortably hot at night, even with the AC on.
Overall, while the space and deck had great potential, these design and service shortcomings made the experience less enjoyable than anticipated.

Friends_and_family Family

8/10

Excellent

07 Mar 2026

Marjorie

Did not make it to hot tub , but ocean view was fantastic!

Partner

8/10

Excellent

06 Mar 2026

Robert F

The room was nice, clean. I could see the ocean from my balcony (beautiful view). Elevators were horrible slow, i had to wait almost 10 minutes one day.

Partner

2/10

Poor

05 Mar 2026

Joseph

They charge 360 for cleaning close that’s supposed to be back in same day back 2 days later they charge a daily resort surcharge of $60 that should of been explained upfront they also charge a huge fee for parking

Place sucks staff house keeping at 5pm at night waste of money and just charge for no reason

Friends

10/10

Exceptional

04 Mar 2026

Jacquelyn

Loved it AC in the rooms could be better

Partner

2/10

Poor

04 Mar 2026

Iryna

Everything is not going according to the stars. 2 stars hotel

10/10

Exceptional

04 Mar 2026

Brittany Lee

Had a partial view of the ocean which was good. Very disappointed that the hotel pool was closed that was one of the reasons why we chose this hotel.

Partner

10/10

Exceptional

01 Mar 2026

Andres

Nice hotel, big rooms. no breakfast. Bar could be better.

Friends_and_family Family

6/10

Pleasant

26 Feb 2026

George

Old rooms poorly arranged balcony furniture poor condition main pool not available not enough beach chairs beach not good customer services

10/10

Exceptional

24 Feb 2026

Charlie

My stay at W Fort Lauderdale was outstanding from start to finish.

The cleanliness was absolutely top-tier — the room, common areas, and overall property were spotless and well maintained. You can tell they take pride in presentation and detail.

The staff was incredible. Everyone was welcoming, professional, attentive, and genuinely helpful. Service was consistent across the board and truly elevated the experience.

Although the pool was temporarily out of service, the beach more than made up for it. Direct beach access, beautiful views, and the overall vibe still delivered the full luxury experience.

Five stars all the way around. I would absolutely stay here again.

Self

4/10

Poor

24 Feb 2026

Tony

We were n ver informed pool on main pool deck was closed . We couldn't get chairs on beach and other pool . Very disappointed as we come every February for our anniversary

10/10

Exceptional

23 Feb 2026

Todd

Beautiful room, excellent service, loved it!

Partner

10/10

Exceptional

21 Feb 2026

Kevin

Great

8/10

Excellent

21 Feb 2026

Alexander

W Needs to lay more attention to the basics - maintaining property and training staff.

2/10

Poor

18 Feb 2026

Hipolito

The high price does not match the quality on the facility and service. I was disappointment

Partner

2/10

Poor

15 Feb 2026

Noel

Room was old and dingy, the AC didn’t work the first night, the pool was closed. Found garbage on the floors, it was the worst hotel I have ever stayed at

6/10

Pleasant

15 Feb 2026

Davone Antonio

The room was in good condition. View was amazing. Customer was good and attentive. No complaints!

Leisure Partner

10/10

Exceptional

14 Feb 2026

Emily

We had such an incredible stay at the W Fort Lauderdale! From the moment we arrived, the staff went above and beyond to make us feel welcome — everyone was genuinely friendly, attentive, and over-the-top helpful with recommendations, reservations, and anything we needed. It truly felt like they cared about making our trip special.

The location couldn’t have been better — right by the beach and close to so many restaurants, shops, and nightlife spots. It made it easy to relax during the day and have a wonderful, fun time exploring in the evenings.

The overall vibe of the hotel is stylish, lively, and perfect for a getaway. Between the beautiful views, great amenities, and exceptional service, our stay was nothing short of amazing. We can’t wait to come back!

4/10

Poor

14 Feb 2026

Joseph

Room 911 bathroom toilet not working , moved to another room a suite the best they had no air conditioning 80 degrees in the room
That on top of no pool (closed for repairs )
Still charged the amenity fees per day tho

Leisure Partner

10/10

Exceptional

10 Feb 2026

Mankaran

Room was clean and very nice. Main complaint was the main pool was not open. And the side pool did not have any ongoing service. We stayed for 4 days and the pool did not open during that time period.

Leisure Partner

10/10

Exceptional

08 Feb 2026

Leonardo

Avery think was berygood

Family_with_children

6/10

Pleasant

07 Feb 2026

Steven

Room was dated.

10/10

Exceptional

04 Feb 2026

Steve

High class place

6/10

Pleasant

01 Feb 2026

John

Room lighting should be brighter.

Leisure Partner

6/10

Pleasant

25 Jan 2026

Dan

Hotel is always amazing, service, concierge, valet, room, view are always great and amazing. What was unfortunate was being put in a room next to the elevators and elevator mechanical room. All was good until about 2/3am when in a dead sleep you hear the elevators whine going floor to floor. Very unfortunate bc this was and is always an amazing hotel to stay at and have never had issues here before.

Partner

10/10

Exceptional

24 Jan 2026

Evelyn

We had a wonderful stay at the W in Ft. Lauderdale. Our room was kept very clean. All the staff was friendly and very helpful as needed. The facility itself was very clean and stylish.

Leisure Partner

4/10

Poor

20 Jan 2026

Mohammad

Roof smelled like wet carpet. No privacy. Small roof. Shower was dirty.

10/10

Exceptional

17 Jan 2026

Dustin

Room was great! Quick check-in! Pool was great but the drinks were like $25 each.

Friends_and_family Friends

6/10

Pleasant

14 Jan 2026

Paulo Henrique

Não foi nem sugerido o café da manhã e o hotel exige $3000 de depósito já no check in

Friends_and_family Family

8/10

Excellent

13 Jan 2026

William

We had a wonderful stay at the W Fort Lauderdale thanks in large part to Nakeisha Denatus. She single-handedly made sure we were happy and taken care of EVERY time we saw her.

The hotel itself was very good, but seeing her at that front desk each time we came in was truly the icing on the cake for us.

Partner

10/10

Exceptional

12 Jan 2026

Adam

Great view right by the ocean

Partner

10/10

Exceptional

08 Jan 2026

Isaac

All good thank you
Isaac

Leisure Partner

8/10

Excellent

05 Jan 2026

Margaret

The property, the location and the room were really nice. I ordered an ocean view and the view was only partial. It would have been nice if it mentioned that before. Also, we experienced 3 roaches in our room.

Friends_and_family Friends

4/10

Poor

04 Jan 2026

Martha

Room was not clean. Waited for 45 minutes \"for sheet change\" Apparently a room check done by a manager showed sheets hadnt been changed. Rooms VERY dated. This is not what I paid for at $700/night VERY DISAPPOINTED!

Leisure Partner

10/10

Exceptional

02 Jan 2026

Joun

clean hôtel Great staff

Leisure Family

10/10

Exceptional

29 Dec 2025

Vartouhi

It was a wonderful experience! We loved the hotel and the staff.

Leisure Family

10/10

Exceptional

27 Dec 2025

Natalia

Nice hotel, a little older than expected but nevertheless nice.

10/10

Exceptional

27 Dec 2025

Tiffany

We loved our upgraded room and the staff was exceptional. Very clean and comfortable. Chloe that checked us in was adorable and super sweet and informative with my questions. So started our stay wonderful from the get go! Everyone else there was awesome as well.

Leisure Partner

10/10

Exceptional

25 Dec 2025

Sam

Nice hotel friendly

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

Courtney

Clean, spacious, upscale, zero complaints. The service was great. Pools were excellent. Location was perfect. Will definitely stay again.

8/10

Excellent

22 Dec 2025

John J

The bar on level 4 was very good and nice people.
Valet was quick but rude and oblivious every time I went in and out.
Housekeeping came after 6 pm the first day and then came late each day. One day they left the patio door open so the room was very warm.
Drinks at the pool were bad and quite over priced.

Leisure Family

10/10

Exceptional

18 Dec 2025

Phyllis

Janice at the welcome desk is truly a gem. She went above and beyond to accommodate all of our needs. She is very knowledgeable about all aspects of the job and is an asset to the W. Janice is the best person for that position in that she has a warm and welcoming personality. Patrick and Nikki in the El Vez restaurant provided warm and professional service with a genuine smile. They are both knowledgeable in their jobs and made us feel comfortable. We would recommend the W hotel to others with the assurance that they will come away with the same hospitality that we experienced

Leisure Family

10/10

Exceptional

18 Dec 2025

Rose

Front desk was. Dry helpful he

Leisure Partner

10/10

Exceptional

16 Dec 2025

imad

yes great view

8/10

Excellent

14 Dec 2025

charles

had a great time at the hotel. nice staff. good pool. beach clean and close. restaurants really great. as was living room bar and Drew the server

Friends_and_family Family

2/10

Poor

11 Dec 2025

FRANCESKA

Over Charged and was not told at checking and has not been adjusted

Business Family

6/10

Pleasant

06 Dec 2025

Diana

Noisy. Poor bedding. Lousy mattress. Cheap sheets. Cheap appointments. Toiletries are terrible.

Business_and_leisure Friends

8/10

Excellent

04 Dec 2025

Liviu

The beach was nice , friendly staff at the beach . Check in was rough , my wife went to check in and reservation was under my name and they would not let her check in until I changed it in her name .Hotel fees are outrageous! Eating at the hotel and surroundings also overpriced .

Leisure Family

6/10

Pleasant

04 Dec 2025

Kunal

Hotel needs some upkeep, phone in room didn’t work, walls chipped, mold in shower. Slow response from staff to get things done.

8/10

Excellent

02 Dec 2025

Jeffrey

Great location

10/10

Exceptional

01 Dec 2025

Allison

Staff was so friendly and helpful.

10/10

Exceptional

01 Dec 2025

Alina

Great location!

Leisure

8/10

Excellent

30 Nov 2025

James

The staff were nice

10/10

Exceptional

30 Nov 2025

Tasia

The staff and customer service was impeccable! I have never had such courteous, professional and quick customer service ever! Everyone was very nice! Whenever we called for something it was done in an expedient manner

Leisure Family_with_children

2/10

Poor

30 Nov 2025

Elizabeth

I’ve stayed at this hotel many times over the years and always considered it a luxury experience, but unfortunately my recent stay was far from what it used to be.

The room no longer had the same standard of cleanliness or upkeep. The furniture and overall condition felt worn, and the room itself didn’t feel clean. The most concerning part of the stay was discovering roaches—one even appeared in the shower, which I recorded on video. This is something I never expected from a property at this price point and reputation.

I reported the issue to the front desk, but the only solutions offered were a room change (which didn’t feel reassuring given the situation) and comping the daily resort fee. For the cost of staying here, that response felt insufficient, especially when the expectation is a true luxury-level experience.

I’m disappointed because this used to be one of my favorite hotels, but the quality has noticeably declined. I truly hope management takes this feedback seriously and restores the property to the high standards it once had. I would stay elsewhere.

Leisure Partner

8/10

Excellent

28 Nov 2025

Barry

The main pool was closed and this is why we booked here. We didn’t find out until we checked in.

2/10

Poor

27 Nov 2025

Craig

Bathtub had no plug, primary doors were off track. For the price I do not think the suite is maintained the way it should be. We’ve stayed before and this will probably be the last time. We’ve also had an issue with Expedia and the W both charging for an extra guest and trying to recto this has been a hassle to say the least. Very disappointing.

Leisure Family

10/10

Exceptional

25 Nov 2025

Olivia

The hotel was excellent

Leisure Friends

10/10

Exceptional

25 Nov 2025

Tim

Yes

Business

8/10

Excellent

24 Nov 2025

Eugene

Mildew smell, other than that the room was excellent and the beach/ocean veiw was amazing.

Leisure Partner

10/10

Exceptional

22 Nov 2025

Charif

Great experience with the staff

Leisure Partner

2/10

Poor

10 Nov 2025

Scott

The main pool wasnt open, the elevators barely worked, I got a piece of plastic in my food. Mold in shower , condensation from the ceiling , besides that was great

10/10

Exceptional

05 Nov 2025

Aram

The view was wonderful, hotel was great, nice service, good food. All was wonderful!

Business Family

8/10

Excellent

02 Nov 2025

Nicolas

Clean, spacious rooms
The hotel is starting to get tired….the elevators need help

Friends_and_family Family

10/10

Exceptional

02 Nov 2025

Kristine

Staff was excellent, services were top notch and the room was comfortable and spotless.
Will definitely be back again!

Partner

4/10

Poor

31 Oct 2025

Ali

Hidden fees

Leisure Partner

10/10

Exceptional

30 Oct 2025

Michael

Was upgraded to a very nice suite with view of ocean and intracoastal canal.

Business

10/10

Exceptional

28 Oct 2025

Rick

Nice quiet room
Pleasant attentive staff
Not too noisy like others on the strip

Business Partner

8/10

Excellent

28 Oct 2025

Tim

Every thing was nice

10/10

Exceptional

27 Oct 2025

DERICA

Enjoyed our stay

10/10

Exceptional

20 Oct 2025

Ann-Marie

The staff was exceptional. Rooms were very clean. Ocean view was amazing!

2/10

Poor

19 Oct 2025

Alisha

Honestly I stayed here for 3 nights and there is better. The location is probably the best thing but still requires you to drive. The room service horrible, I have never been anywhere where they are telling me to come down or having to call multiple times to get them to come. Service is very slow. Only time it was good when checking in or out the hotel. The pool was dirty water and surprisingly small but i guess there is another one renovating rn?. The cleaning in the room is fine like doable not over the top but just bare minimum where there is still last person hair still in the room. Also had a weird smell in the room each time like a wet smell or chlorine. Overall I don’t think I would come back the building needs major renovation for their rooms and better service.

Leisure Friends

10/10

Exceptional

19 Oct 2025

laura

Zoe front desk was amazing very helpful and kind.

10/10

Exceptional

19 Oct 2025

Brandon

Great stay and staff

Leisure Partner

10/10

Exceptional

18 Oct 2025

Craig

Main pool is currently closed. Just FYI for future bookings.

Business_and_leisure Self

10/10

Exceptional

10 Oct 2025

Robert

Very clean! Everything is excellent

Business_and_leisure Partner

10/10

Exceptional

08 Oct 2025

Sundi

Great views from the room. Booked the superior suite.

Leisure Partner

10/10

Exceptional

07 Oct 2025

Andrew Joseph

N/A

Leisure Self

10/10

Exceptional

05 Oct 2025

Argenis

Todo en mi estancia súper

4/10

Poor

04 Oct 2025

KELLY

Renovations prevented us from having the vacation we anticipated. And in addition the room we were promised was not available for half our stay. Very unorganized.

Leisure Friends

6/10

Pleasant

03 Oct 2025

William

Not worth the money

6/10

Pleasant

03 Oct 2025

Jennifer

Not worth the money

Leisure Family

4/10

Poor

03 Oct 2025

William

The location of the hotel is great, close to beach and walkable to many places. Unfortunately we were not told the main pool was under repair and would be closed. This was a main reason for us choosing this hotel as there are hundreds to choose from in Ft Lauderdale and surrounding areas. The lobby bar also wasn’t open. The beach area was closed early, like by 5pm on the one day we tried to go. You are charged a resort fee and we used nothing. There was a small pool at back of building that did not interest us to use. We booked through Expedia and did not receive the room we booked yet were charged the higher price for the whole stay. The check in staff were not helpful at all. I very issue I spoke of was met with challenge or told to call somewhere else. The best staff there are the Valets! There are many options to stay in the area and this would not be my choice. It is very overpriced. I will not be returning.

Leisure Family

8/10

Excellent

29 Sep 2025

Damonn

Clean room

Business Partner

8/10

Excellent

28 Sep 2025

Samantha

We had an amazing stay except the main pool was under renovations and the living room bar was also closed. Definitely would like to go back when these are open and wish I knew when I booked that those weren’t going to be available. Also bought 2 bottles of water from the store by the lobby and it was $24 which was INSANE. But other than that really liked the hotel and location.

Leisure Partner

8/10

Excellent

26 Sep 2025

Misty

Loved everything except the odd way you're supposed to pay attention to the light shining on the floor telling you to go to the third floor to actually check in if you arrive late. The steaks at the restaurant were very salty, unfortunately.

Business Self

6/10

Pleasant

23 Sep 2025

Geraldine and Phillip

My likes: very modern hotel, clean and most of all staff was amazing.

My dislikes: no-one told us there was construction going on from early in the am to renovate pool area. Very disruptive and noisy. Hated the room layout with a so called bathroom in the middle of the room!!!

Business_and_leisure Family

10/10

Exceptional

22 Sep 2025

Gianfranco

Nice

10/10

Exceptional

19 Sep 2025

Jonathan

Everything was terrific.
Minus the East Wet Deck being closed for the duration of our trip. This heavily impacted the trip, as we booked at this facility for that pool specifically.

Friends_and_family Friends

4/10

Poor

16 Sep 2025

Michelle

Would not recommend

The website doesnt tell you the pool and bar are closed. They dont tell you at check in either. Online daily resort fee says $55 but they charged $62.50. They also charged room service to the room when i paid cash at delivery and they charged for \"mix bar\" when nothing was ever touched. The bathrooms are moldy, the outside balcony doors are moldy. Worst W experience of any W hotel.

Partner

8/10

Excellent

14 Sep 2025

Vanessa

Celebrated my husband’s 50th birthday and had a great time at the hotel, they even left him a birthday dessert in our room which was such a wonderful surprise

Leisure Partner

2/10

Poor

14 Sep 2025

Dustin

Paid for oceanfront but had a pool view instead

Leisure Partner

6/10

Pleasant

11 Sep 2025

Narda

The hotel was leaking water at the front desk. They had trash cans collecting the water. Not a good look, gross.

The main lounge and pool was closed. These amenities were the main reason I chose this hotel. No warning was given. Upsetting.

The room was clean.

Leisure Partner