Name: W Fort Lauderdale
Address: 401 North Fort Lauderdale Beach Boulevard, Fort Lauderdale, 33304, US

W Fort Lauderdale

Fort Lauderdale - Hollywood Area - FL · United States

401 North Fort Lauderdale Beach BoulevardView location

100 reviews shown

4/10

Poor

22 Jul 2026

Diana

We chose the W to celebrate our wedding because we expected the hospitality and attention to detail of a luxury hotel. Unfortunately, our experience fell far short.

Before arrival, I informed the hotel we were celebrating our wedding and requested the highest floor possible. Although my request was acknowledged, we were assigned a room on the 6th floor that didn’t match the photos online. We returned to the front desk, and the agent kindly moved us to a room on the 8th floor that actually reflected what was advertised. After mentioning we had just gotten married, she offered us a complimentary bottle of sangria, which we appreciated. However, that was the only acknowledgment of our celebration despite notifying the hotel in advance.

The biggest disappointment was the service. We requested an ice bucket twice, and both times it took 45–60 minutes and several follow-up calls. At the pool, we waited 30–40 minutes for someone to take our order, so my husband went to the bar himself. No one checked on us afterward, and our first frozen drinks were so watered down they had to be remade.

The staff was polite, but the service never matched the standards of a luxury hotel. Nearly every request required multiple follow-ups. A beautiful property alone doesn’t create a five-star experience—exceptional service does. Unfortunately, this stay didn’t deliver.

We left disappointed, especially considering this was such an important celebration

8/10

Excellent

20 Jul 2026

Lauren

The staff were extremely friendly and attentive during our stay. When our flight was delayed they accommodated us by extending our checkout time.

Partner

10/10

Exceptional

20 Jul 2026

Yanille

Our stay was perfect. We really enjoyed our rooms. The rooftop pool is very nice and the private beach area was very comfortable and convenient

Partner

6/10

Pleasant

19 Jul 2026

Devon

We absolutely loved this hotel but the fees were outrageous! We were charged $500 per day, for security deposits. ($500 was pulled DAILY)
I traveled with my son and lady, they changed me $50 a day (labeled as 3+ adults fees) plus resort fee.
Again, loved the place. But those extra fee were terrible

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Lee

Lovely and convenient 5 star hotel

Friends_and_family Family

2/10

Poor

19 Jul 2026

John

The property charged for the pre paid room on Expedia even after handing them the printed receipt upon check in to avoid this mistake which commonly happens when pre paying. They also double charged Some other fees. Didn't offer anything for the inconvenience to wait and fix it too

8/10

Excellent

18 Jul 2026

Charles

Property needs a serious update. Definitely not a four and half star hotel's anymore. Everything is outdated

Friends

10/10

Exceptional

18 Jul 2026

Elijah

Lovely would recommend!!!!

Partner

10/10

Exceptional

17 Jul 2026

Joshua

Amazing stay

Family_with_children

10/10

Exceptional

14 Jul 2026

Ingrid

Staff was great. Beds were super comfortable! Room was clean and the ocean view was amazing!!

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Eric

5 Star

Self

10/10

Exceptional

14 Jul 2026

Russell

The only issue I had with the hotel room was the shower was over a bath and the water didn’t go down fast enough think maintenance need to have a look at the 11th floor

Friends

10/10

Exceptional

13 Jul 2026

Candice

I had another great experience at The W Fort Lauderdale beach. The staff were friendly. The property was clean and well maintained and the location was great! If you’re considering booking this hotel DO IT!!

Partner

2/10

Poor

12 Jul 2026

Anita

Well organized, staff may have a bad day but not their best customer service that day.

Partner

8/10

Excellent

10 Jul 2026

Robert

The room was noisy and it made it hard to sleep.
Some kind of pump or mechanism kept cycling all night.

Partner

2/10

Poor

06 Jul 2026

Natosha

The hotel staff was terrible and didn’t advise of all fees that while be due prior to arriving or even upon arriving. They instructed the valet to not give us the keys to our car until we went to the front desk to pay fees that we were not accused of. They provided an invoice via email that showed everything was paid but still advised we didn’t pay everything. They were not helpful at any point during our stay, they were rude to us when we asked if we could have towels after housekeeping came and cleaned our room and didn’t leave and bath towels. Overall we will NEVER stay at this property ever again.

The valet workers and the hotel security were some of the nicest people I have ever met so it is unfortunate that they work at such a crooked establishment.

Family_with_children

10/10

Exceptional

05 Jul 2026

Ryan

Elevators slow...property a little dated, but GREAT, and GREAT location.

10/10

Exceptional

03 Jul 2026

Tatiana

the dj at the pool was a great plus.

Family_with_children

2/10

Poor

03 Jul 2026

Shayne

Jeje

Family

10/10

Exceptional

02 Jul 2026

Julie

Great location, friendly staff, and beautiful beach views! The pool deck had a fun atmosphere, the food was delicious, and the overall experience was wonderful. We'd definitely come back!

Partner

8/10

Excellent

02 Jul 2026

Trinette

Great hotel and location. All of the staff was very nice. I only had a problem with the hidden fees. Overall it’s a great hotel.

Family

8/10

Excellent

02 Jul 2026

Marcelo

Great experience

10/10

Exceptional

01 Jul 2026

Sandra

This is one of the nicest most luxurious hotels I’ve ever stayed in. The staff are all wonderful and friendly and the location is perfect. Right on the beach, free bikes and a beautiful pool. Highly recommend.

Family

10/10

Exceptional

29 Jun 2026

Terel

Great service, all employees were friendly and accommodating!!! Would definitely stay again.

Partner

8/10

Excellent

29 Jun 2026

Relle

I love this place

Partner

8/10

Excellent

29 Jun 2026

Jasmine

Overall, my stay was nice. I went for a long weekend with my son and he LOVED the pool and the hotel overall. However, the rooms could absolutely be cleaned and maintained better. There was hair and some gross elements in the room. Plus the room had a weird chemical/celery smell. The property itself is definitely getting old and it’s apparent—the elevators were not working properly the entire weekend which resulted in long wait times. Other than those issues the staff is great. The valet staff really stood out—they were VERY busy but also extremely accommodating and kind.

Friends_and_family Family

8/10

Excellent

28 Jun 2026

John

elevators

Self

6/10

Pleasant

28 Jun 2026

Tashayla white-

Elevator was my only concern. It took literally 30 minutes to come each trip.

Self

2/10

Poor

27 Jun 2026

Chris

Disappointing from start to finish from a supposedly luxury hotel brand,

Room 1414 ocean view room booked turns out was a side view room that you had to lean over the balcony to see the ocean. Went straight down to reception and was told that is what an ocean room view was/is However I could pay extra $100 per night for suite room 1630 with ocean view. I agreed and was then allocated an accessible room with low shower and chair option. 👎 add to the fact for the entire 3 days and being on the 16th floor only 1 working/operational lift due to issues with the other lifts paying resort tax for walking the stairs or waiting 15 minutes for lift everytime was a shambles! Breakfast - Shockimg felt like a temporary set up Buffett style lacking in my normal W expectation this was set up as fruit with no yoghurt or granola options, bread was available with bagels but only a 2 slot home style toaster to use was terrible as again had to wait to use it, no options to get eggs cooked a different way scrambled in a pot was the option?? Tea and coffee out of a hot flask with no options for latte or cappuccino. I will be writing a formal complaint as this W Hotel was not a patch on my stays in the Edinburgh or Miami equivalents. Seriously avoid avoid avoid this W Hotel. My stay was 23rd June in to 26th June and only pass marks was for the pool area that was superb

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Anabel

This hotel was super nice ! The views from our room were amazing and the pool with beaches views were also great ! Walking distance to all the local restaurants and places ft Lauderdale has to offer !

Family_with_children

2/10

Poor

24 Jun 2026

Jessica

This hotel was absolutely horrible! From the start, check in made us wait until 6 pm to get our room. Once we finally got our room it smelt like vomit and stale butts. They refused to give us another room. We decided to deal and wait it out and see if the smell would go away. At check out, we were charged extra fees that weren’t explained to us at check in. The hotel also charged a friend of ours for a cabana room at the pool that he never purchased. That was a mess too. We didn’t have hot water the first day. Toilet was acting up and if you travel with children or co workers etc. there is no door to shower areas. So be prepared for that if that’s something you’d prefer and would want privacy. Then after all that, I get home and get a $500 smoking charge. Keep in mind we don’t smoke. If I’d guess it was the smell of the room from the actually start. They refused to take it off the smoking charge.
I still have a charge of $415 that has not dropped off. They claim it will, but it’s been days later. Still fighting with them over this too.
Every morning I would go to lobby and it never failed that I would hear others complaining of the same issues. Be careful if you do decide to book here. Only plus side, staff there was the absolute best. So kind and friendly. Always with smiles on their faces and willing to help. It’s the front desk, building issues and the management that definitely needs to be addressed and replaced.

ABSOLUTE NIGHTMARE!

Friends

10/10

Exceptional

24 Jun 2026

Yvonne Yvette

Everything was exceptional!

Partner

4/10

Poor

23 Jun 2026

Jermero

We really liked the open foyer in the hotel. The entrance walkway to the hotel as well as the pools and restaurants. My wife enjoyed the wonderful fresh fragrance throughout the hotel. The staff were wonderful as well.
We were very dissatisfied when it came down to the room. I booked a oceanfront king room but instead I received a room with a partial ocean view and queen bed for my wife's surprise Birthday first time in Florida. We had so many issues in room #1519. One of the hallway light bulbs were out, the know to turn the hallway light on was missing when you first walk in. The light bulb over the tub was out, the lights over the bed could not be brightened or darkened due to the knob missing to turn it up or down. The usb port next to the bed came apart after trying to take my plug out. The entire socket came apart out the base.
The rod to the curtains fell off when I tried to close it and the drapes were off the track where they usually snap in. I put it back together so I could open the drapes and it was late as well. Got out on the balcony and only had one chair which was inside the room. The sofa outside on the balcony was very dirty with stains from who knows where. The vanity mirror and arm was very rusty around the edges. The mirror on the round tables were faded and scratches all over it. The bed was not soft n comfy either.. Very disappointed overall after spending that type of money to surprise my wife. I told front desk at checkout about our concerns.

10/10

Exceptional

22 Jun 2026

Greg

Great trip

Partner

2/10

Poor

22 Jun 2026

Cierra

My stay at this hotel was absolutely dreadful. I will never return to this establishment.

On my first night, I was given a room without air conditioning. The second day, I was assigned a room that was filthy and not maintained to any standard. The room had an unpleasant odor, almost like old peanut butter. The carpet was coming up, and the bathroom shower was dirty. There was a wooden towel holder inside the shower that was moldy and covered in debris. The room with the toilet had no light.

The patio was infested with ants, which led to them entering the room and covering my bag. The linens were not clean, and I have photos to prove it. I have already requested a refund for my stay.

My rooms were 1122 and 1422. The pictures of this property should be updated because this was a terrible experience, especially considering that it was supposed to be a high-end hotel. It seems that the hotel is not investing in its property.

Family_with_children

4/10

Poor

22 Jun 2026

Charles

The AC was awful in the room. Called maintenance twice and they blamed the hotel for buying terrible thermostats. The maids never came to clean the room. One night they showed up at 6pm to clean and I was showing. Asked them to come back in 30 mins and they said they would, then they no showed. I had to get clean towels from front desk twice in 4 days. The AC ruined the entire trip. The hallways in the hotel were way more comfortable than the rooms. I’ll never go back.

Partner

10/10

Exceptional

22 Jun 2026

April

The beach staff were phenomenal. They’re so friendly and helpful with chairs and umbrellas, towels, sunscreen, everything you need. They also serve food and drinks on the beach. The vibe is very relaxing and the chairs are more comfortable than other places I’ve stayed on the beach.

Family

10/10

Exceptional

21 Jun 2026

Delle

Great service

Family

10/10

Exceptional

21 Jun 2026

Jody

Highly recommend 10/10! The staff is so polite and professional and they make you feel important and that they’re happy you’re there. We loved the free bike rentals and definitely the beach loungers and towels. Anything we asked, the staff was happy to accommodate. We took a soft cooler to the beach every day and they filled it with ice for us daily before we left. Love this place!

Partner

10/10

Exceptional

20 Jun 2026

Dana

Everything was great.

Partner

10/10

Exceptional

20 Jun 2026

Rachel

Love this hotel so many amazing things the rooftop pool. Easily accessible to the beach. Friendly staff.

Family_with_children

8/10

Excellent

19 Jun 2026

Terri Sharita

Rooms only had a bathroom mirror, no full length mirror which I found very odd.

Partner

10/10

Exceptional

19 Jun 2026

Erick

Everything was great for my wife’s birthday

Partner

10/10

Exceptional

19 Jun 2026

Murlaine

Clean room, friendly staff, overall, it was great!

Self

10/10

Exceptional

17 Jun 2026

stacey

👍

Self

10/10

Exceptional

16 Jun 2026

Raven Wilcox

Amazing stay! We will book again

Partner

4/10

Poor

11 Jun 2026

Maria

Staff was pleasant and overall property is well maintained. The room did not have ocean view or barely a view of any sort. I booked this property for the sole purpose of ocean view and that was a disappointment. La Vez great food and staff, so I recommend it. While there were some good aspects of the property and stay, the room was not at all what I believed to have booked so it may be an Expedia issue and not W.

Partner

10/10

Exceptional

11 Jun 2026

Tarisai

The staff was friendly and very helpful. Our experience at studio 954 was outstanding! The views of the ocean from our room were spectacular!

Partner

10/10

Exceptional

09 Jun 2026

Vanessa

Room were not as clean Ana I would have hoped
Also balcony wasn’t nice

Family_with_children

10/10

Exceptional

08 Jun 2026

Mirja

we had the best long weekend here. from the moment we stepped out of the uber, every staff member we interacted with was polite and asked how they can help. we were greeted with a delicious sangria and offered bottled water at reception, which was lovely. we had an ocean front room with a balcony overlooking the pool and it was not at all loud as i anticipated it to be, given the location. our room was very clean and the bed insanely comfortable. the location is close to restaurants and of course, steps from the beach. love the service at the beach also. looking forward to returning!

Partner

10/10

Exceptional

07 Jun 2026

Dawn D

Great location and rooms were very spacious.

Family_with_children

10/10

Exceptional

03 Jun 2026

David

Absolutely a fantastic hotel and facilities. Pool is exquisite! Location, location, location h… Amazing views and fantastic staff!

Partner

6/10

Pleasant

02 Jun 2026

Klaus

Nicht meine Welt um 5 Uhr musstest du deine Liegen am Strand verlassen, valet parken 65 Dollar und Mann muste auf sein Auto lange warten -10- 15 Minuten,Essen im Hotel kaum bezahl Bar bei circa 70 bis 100 Dollar pro Essen

Partner

8/10

Excellent

02 Jun 2026

ANDRIA

My stay at the W Fort Lauderdale was wonderful overall. The service was excellent and lived up to the W brand. What kept this from being a full five‑star experience were a few inconveniences: the pool closing at 6 PM every day, the unexpected $500 nightly deposit, and valet not accepting my Slingshot, which meant parking on the street.

Still, the room was cozy, the balcony views were stunning, and while the shower pressure could’ve been stronger, the hot water came through quickly, which I appreciated.

Partner

10/10

Exceptional

02 Jun 2026

John C

Great experience. Loved it. Clean hotel right on the beach, good value

Partner

10/10

Exceptional

01 Jun 2026

Jacquelyn

I loved our stay. The staff is great. I loved the pool and beach. They don’t have ice machines on the floors, so you have to call room service for ice. I wish they had a coffee shop or breakfast place in the hotel other than ElVez or room service. Overall, it’s a beautiful hotel and I would go back.

Partner

8/10

Excellent

31 May 2026

Maria

The bed that we had was full of bumps. Was not able to sleep well at all. Also the room that we had was really noisy. We could hear people on the street and the horns

Partner

6/10

Pleasant

31 May 2026

Nancy

The sofa bed has been the worst I stay in, I understand is a sofa bed, but it was terrible quality and really worn out.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Sophia

Felt super safe, was a great solo travel location!!

Self

10/10

Exceptional

31 May 2026

Perris Allean Densei

Loved It.

4/10

Poor

30 May 2026

Eddy

The hotel has not returned the deposit made for incidentals. There were two deposits made because I did two reservations. A total of 1,000 for both incidentals. As of today, I have not received the deposits back.

Partner

8/10

Excellent

29 May 2026

Vincenzo

Good

Partner

10/10

Exceptional

28 May 2026

Peter

It was amazing

8/10

Excellent

28 May 2026

Robert

The hotel was aesthetically pleasing, the staff was courteous, and the view was breathtaking. However, the rooms were outdated and lacked modern amenities such as smart televisions.

Family_with_children

4/10

Poor

27 May 2026

Luis

I booked an ocean view they gave me parking and a garden view

Partner

10/10

Exceptional

26 May 2026

Lauren

The room and the ocean front view was incredible and it was actually a huge patio. The staff went above and beyond and the resort as a whole was absolutely divine!

Friends

4/10

Poor

26 May 2026

Deanalyn

The property itself was great and staff was nice. Big issue though is we had no hot water to shower or wash hands. They sent someone to fix it but he just told us we needed to run the water for 20 minutes. And when we did that it still wasn't hot enough . And the AC wasn't great . I was very unhappy with the hot water . My mom is going though chemo and it's important to have have hot water for sanitary reasons

Family

2/10

Poor

25 May 2026

Crescenzo

When I arrived at Check in I told them I purchased an Ocean front room with a king bed and in there system showed something else. So they wound up giving me an ocean view with two queen beds that my wife was so upset at me. Why did I rent this room? On the second day, they gave me the oceanfront room which I requested on the booking and but my first day was a total disaster.

Partner

10/10

Exceptional

25 May 2026

Bryan

My stay at the W was great. The check in guest service rep Janice was excellent by providing excellent customer service, consistently displayed a friendly smile, and was able to kindly answer few questions I had.

Partner

2/10

Poor

19 May 2026

Aneesah

We recently stayed at W Fort Lauderdale and unfortunately our experience did not reflect the luxury standards we expected from this property. While the location and beach access are beautiful, our stay was heavily impacted by ongoing construction, cleanliness concerns, and multiple room relocations throughout the trip.

Most concerning was finding a cockroach inside our hotel suite. After being moved again, the final floor we were placed on still had visible construction activity, rooms being worked on, and service clutter throughout the hallway, which made the atmosphere feel disruptive and unfinished rather than relaxing.

The staff members we encountered were polite and tried to assist, but overall the experience was disappointing given the cost of the stay and the expectations associated with the W brand. We truly hoped for a much better experience and were surprised by how many issues affected what was supposed to be a special vacation. We hope management takes these concerns seriously and improves the guest experience moving forward.

Partner

10/10

Exceptional

18 May 2026

Nicole

The room and hotel is very clean, I was on the ten floor and the beach view right at my eye sight once I opened my eyes from the bed. The staff was very nice.

Partner

10/10

Exceptional

17 May 2026

Abeer

Fantastic property - everything you need all in one place. Especially for a short trip, you can't go wrong.

Business

2/10

Poor

10 May 2026

Eric

Had to check out after 1 day after profanity was etched into sliding door that was disturbing.

10/10

Exceptional

08 May 2026

Amanda

Service was great and pools are amazing

Family_with_children

10/10

Exceptional

05 May 2026

Feliks

Family

10/10

Exceptional

05 May 2026

Mario

The accommodations were impeccably clean and well-maintained. Our room offered a beach view for an additional $40 USD, which you may choose to forgo. The hotel staff consistently demonstrated politeness, kindness, and a friendly demeanor.

Family_with_children

10/10

Exceptional

05 May 2026

Liam

Very nice clean and welcoming all around 10/10

Friends

6/10

Pleasant

05 May 2026

Eleni

I had the pleasure of staying at this property seven years ago. However, I must express my disappointment with the poor condition of the room. It was in a state of disarray, and I had to request a thorough cleaning. The overall aesthetic of the property has also deteriorated significantly since my last visit. It appears to have lost its charm and appeal.

Family_with_children

2/10

Poor

05 May 2026

Richard

Got a premiere suite and the bathroom did not work. The water was leaking from around the bottom of the toilet all over the floor. Smelt like sewer in my room. Took them over 3 hours to come and check out the problem. They did not fix or try and transfer my room. The next morning more people came to try and fix the problem and I was told they would have to replace the entire toilet. Very unacceptable for a high end room like that and how expensive it was. You would think they would make sure the bathrooms are fully functional before the guest get put into the room. Very unsanitary and I was not satisfied with my stay.

Family_with_children

6/10

Pleasant

03 May 2026

Rebecca

Unfortunately, I got this room due to the beautiful bathtub that did not work the entire stay.

Family_with_children

4/10

Poor

02 May 2026

Jessica

Not worth the money. Plus pet fee of $250/night is insane. Room was outdated and carpet could use a deep clean or renovation. Hallways super noisy at night. More of a party hotel

Self

10/10

Exceptional

02 May 2026

Alan

The rooms were nice, the staff pleasant. The amenities and restaurants on the property were excellent. I’d stay at the W Ft Lauderdale again

Family

10/10

Exceptional

01 May 2026

Cherell

love love staying at the W. this would be my 2nd time staying here, but we got a oceanfront room this time and loved it. amenities are always good. new pool was beautiful. pool staff very attentive. front desk staff and bell guys were helpful and nice. only downside or should i say upgrade they need to indulge into next would be updating their televisions in the rooms. they had “cable” but there was no good options to watch or no option to login into the most common apps (prime, netflix, etc). my toddler travels with us, otherwise i would not have cared. so all in all, great stay + hotel, the tv situation just needs to be upgraded :) would absolutely stay again and again with hopes that the upgrade is made eventually.

Family_with_children

10/10

Exceptional

28 Apr 2026

Laura

Great stay… perfect location with stunning views and easy access to the beach. The staff couldn’t do enough for you ! Would recommend !

Self

2/10

Poor

27 Apr 2026

Saman

Even it is not a 3 star

Family

10/10

Exceptional

27 Apr 2026

Marie

The brioche French toast was exceptional. The food we had for supper at the Mexican restaurant was incredible starting with the spicy crab guacamole.
Rooms were clean and the ocean view was good.
Can’t say enough good about the staff. Everyone was super friendly and knowledgeable. Best hotel staff I’ve ever encountered.

Partner

8/10

Excellent

27 Apr 2026

caroline

The 2 bedroom suite was super nice for the price ~ the only issue was the second bedroom door would not close and the lights would not turn off. We asked the desk fro send someone to come fix it and l the never did. Otherwise it was a great stay.

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Timothy

Clean close to beach and restaurants.

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

David

Great staff, super friendly. All the amenities you need, yoga class every morning. A great pool deck with a great atmosphere and spacious rooms

Friends_and_family Friends

6/10

Pleasant

21 Apr 2026

Michael

Beach service not good ,long coffee lines in the morning, elevators so slow I recommend lower floor so you can walk and get exercise at the same time

Friends_and_family Friends

10/10

Exceptional

21 Apr 2026

Karina

Excellent beach view, very clean, comfortable bed, friendly staff

Partner

10/10

Exceptional

20 Apr 2026

Barbara

Great location , amenities and very friendly Stuff. Will be back!

Friends

4/10

Poor

19 Apr 2026

Jessica

The room was mostly clean, but attention to detail was lacking. One of the beds was not properly made, with sheets hanging off one side. There was also an open, half-empty bottle of tequila left in the room, which was completely inappropriate. The bottle remained there during my whole stay, it wasn’t removed or exchange.

I had specifically requested an ocean view, but the view I received was obstructed by a large column directly in the middle, making it far from what I expected or paid for.

Overall, the resort was just okay. Unfortunately, the manager was not helpful in addressing these concerns, which made the experience more disappointing.

Self

10/10

Exceptional

19 Apr 2026

Kristine Marjorie

Huge suite! Very clean and the views were amazing! Everything was so convenient for our short 3 day stay! Beach service was top notch! Alll the restaurants attached to the W were amazing! I would say the only 1 very small item I wish they had in the room was a full length mirror. And bathroom lighting is very dim so ladies pack a lighted mirror!! Other than that everything was perfect!

Partner

10/10

Exceptional

18 Apr 2026

Katherine

Everything was excelent we had a girls night out everything turn out to be fabulous we had a blast

Friends

6/10

Pleasant

18 Apr 2026

Jacob

Showerhead was not functioning correctly. Also, the temperature did not stay at the set temperature and kept shutting off throughout the night.

4/10

Poor

16 Apr 2026

Kevin

The room was not what i was expecting very small for the price being charged and on top of that there were cockroaches running in the room. Which already being disappointed that was a complete turnoff. It makes you think was it there the whole time we stayed or only today. Now i have to make sure i leave my luggage outside for a few days. When this was mentioned at the front desk at check out they just said okay will tell the managment that room should be cleaned better , they did not offer any compensation nothing.

Partner

10/10

Exceptional

15 Apr 2026

Vicky

Great service

Family

2/10

Poor

15 Apr 2026

Cindy

Rooms were very rundown, service was slow