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Mercer Hotel Downtown, BW Premier Collection

Canada Canada , Cambridge - Kitchener-ON
Stratford, 104 Ontario Street
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9.0 Excellent 752 Reviews
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Book your stay at Mercer Hotel Downtown, BW Premier Collection - You can pay with crypto or card

Hotel details

Useful information about Mercer Hotel Downtown, BW Premier Collection before you book

The Mercer Hotel Downtown, BW Premier Collection is a 14-room boutique inn located in downtown Stratford, Ontario. Second and third floor guest rooms offer modern amenities and classic décor.

No elevator however luggage assistance can be provided upon request. The hotel was newly renovated 2020.

On the main floor of the historic building is Mercer Kitchen & Beer Hall, one of Stratford's trendiest restaurants and hotspots. Steps away from shopping, restaurants, attractions, parkland, and event spaces.

Onsite parking and complimentary Wi-Fi. 72 hour cancellation policy in effect, cancellation without notice will result in charge for first night stay.


A stay at Mercer Hotel Downtown, BW Premier Collection places you in the heart of Stratford, a short 4-minute walk from Avon Theatre and within 2 minutes by car from Festival Theatre. This hotel is 0.1 mi (0.2 km) from Stratford City Hall and 0.2 mi (0.3 km) from Shakespearean Gardens.

Stay in one of 14 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms have designer toiletries and hair dryers. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Featured amenities include express check-out and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    The front desk is open daily from noon - 10:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately CAD 9 to 15 per person
    • Uncovered self parking fee: CAD 17.00 per night
    • Pet fee: CAD 50.00 per accommodation, per stay
    • Service animals are exempt from fees
    • Late check-out fee: CAD 29.99 (subject to availability)
    • Rollaway bed fee: CAD 49.99 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Stratford City Hall 0.2 km / 0.1 mi
Shakespearean Gardens 0.3 km / 0.2 mi
Avon Theatre 0.3 km / 0.2 mi
Studio Theatre 0.4 km / 0.2 mi
Tom Patterson Theatre 0.5 km / 0.3 mi
Avon River 0.5 km / 0.3 mi
Stratford-Perth Museum 0.5 km / 0.3 mi
Queens Park 1.1 km / 0.7 mi
Festival Theatre 1.3 km / 0.8 mi
Stratford Perth Museum 1.3 km / 0.8 mi
Confederation Park 1.6 km / 1 mi
Gallery Stratford 1.8 km / 1.1 mi
Stratford Country Club 2.4 km / 1.5 mi
Stratford Farmers Market 2.4 km / 1.5 mi
Stratford Municipal Golf Course 2.9 km / 1.8 mi

Facilities

Total number of rooms
Number of floors (main building)
Suites
Hotel
Small pets allowed (under 5 kg)
Wheelchair-accessible
Car park
24-hour reception
Check-in hour
Check-out hour
Late Check-out
Wi-fi
Air conditioning in public areas
Café
Bar
Restaurant
Non-smoking establishment
Best Western - We Care Clean
Meal plans

Available board options

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room options

  • Room STANDARD Room • STANDARD • 1 Bedroom • 28 m² ROO.ST-14
    Room STANDARD
    Room STANDARD

    Room details and photos

    Room • STANDARD • 1 Bedroom • 28 m²

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Non-smoking room

    🛏 2 × Queen-size bed 150-154 width

    Room overview
    Room type Room
    View / characteristic STANDARD
    Room code ROO.ST-14
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms 1
    Room size 28 m²
    Bed setup 2 × Queen-size bed 150-154 width
    Facilities
    Facilities with extra charge
    Wi-fi
    View all room photos
    Room STANDARD

    Room • STANDARD • 1 Bedroom • 28 m²

    Room STANDARD
    Room • STANDARD • 1 Bedroom • 28 m²
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Non-smoking room
    Bed setup
    🛏 2 × Queen-size bed 150-154 width
    Facilities with extra charge
    Wi-fi
  • DOUBLE CITY VIEW TWO QUEEN BEDS DOUBLE • CITY VIEW TWO QUEEN BEDS DBL.2Q-CV
    DOUBLE CITY VIEW TWO QUEEN BEDS
    No room image available

    DOUBLE • CITY VIEW TWO QUEEN BEDS

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type DOUBLE
    View / characteristic CITY VIEW TWO QUEEN BEDS
    Room code DBL.2Q-CV
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    DOUBLE CITY VIEW TWO QUEEN BEDS

    DOUBLE • CITY VIEW TWO QUEEN BEDS

    DOUBLE CITY VIEW TWO QUEEN BEDS
    DOUBLE • CITY VIEW TWO QUEEN BEDS
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • DOUBLE KING BED NON SMOKING DOUBLE • KING BED NON SMOKING DBL.KG-NM
    DOUBLE KING BED NON SMOKING
    No room image available

    DOUBLE • KING BED NON SMOKING

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type DOUBLE
    View / characteristic KING BED NON SMOKING
    Room code DBL.KG-NM
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    DOUBLE KING BED NON SMOKING

    DOUBLE • KING BED NON SMOKING

    DOUBLE KING BED NON SMOKING
    DOUBLE • KING BED NON SMOKING
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • Room STANDARD Room • STANDARD • 1 Bedroom • 28 m² ROO.ST-13
    Room STANDARD
    Room STANDARD

    Room details and photos

    Room • STANDARD • 1 Bedroom • 28 m²

    Guests: 1–2 • Adults: max. 2 • Children: max. 1

    Non-smoking room

    🛏 King-size bed 150-183 width

    Room overview
    Room type Room
    View / characteristic STANDARD
    Room code ROO.ST-13
    Occupancy Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms 1
    Room size 28 m²
    Bed setup King-size bed 150-183 width
    Facilities
    Facilities with extra charge
    Wi-fi
    View all room photos
    Room STANDARD

    Room • STANDARD • 1 Bedroom • 28 m²

    Room STANDARD
    Room • STANDARD • 1 Bedroom • 28 m²
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Non-smoking room
    Bed setup
    🛏 King-size bed 150-183 width
    Facilities with extra charge
    Wi-fi
  • QUADRUPLE CITY VIEW TWO QUEEN BEDS QUADRUPLE • CITY VIEW TWO QUEEN BEDS QUA.2Q-CV
    QUADRUPLE CITY VIEW TWO QUEEN BEDS
    No room image available

    QUADRUPLE • CITY VIEW TWO QUEEN BEDS

    Guests: 1–6 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type QUADRUPLE
    View / characteristic CITY VIEW TWO QUEEN BEDS
    Room code QUA.2Q-CV
    Occupancy Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    QUADRUPLE CITY VIEW TWO QUEEN BEDS

    QUADRUPLE • CITY VIEW TWO QUEEN BEDS

    QUADRUPLE CITY VIEW TWO QUEEN BEDS
    QUADRUPLE • CITY VIEW TWO QUEEN BEDS
    Guests: 1–6 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • DOUBLE KING SIZE BED DOUBLE • KING SIZE BED • 2 Bedrooms DBL.KG-1
    DOUBLE KING SIZE BED
    DOUBLE KING SIZE BED

    Room details and photos

    DOUBLE • KING SIZE BED • 2 Bedrooms

    Guests: 1–2 • Adults: max. 2 • Children: max. 1

    Non-smoking room

    🛏 King-size bed 150-183 width

    Room overview
    Room type DOUBLE
    View / characteristic KING SIZE BED
    Room code DBL.KG-1
    Occupancy Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms 2
    Bed setup King-size bed 150-183 width
    Facilities
    Facilities with extra charge
    Wi-fi
    View all room photos
    DOUBLE KING SIZE BED

    DOUBLE • KING SIZE BED • 2 Bedrooms

    DOUBLE KING SIZE BED
    DOUBLE • KING SIZE BED • 2 Bedrooms
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Non-smoking room
    Bed setup
    🛏 King-size bed 150-183 width
    Facilities with extra charge
    Wi-fi
  • DOUBLE KING SIZE BED DOUBLE • KING SIZE BED DBL.KG
    DOUBLE KING SIZE BED
    No room image available

    DOUBLE • KING SIZE BED

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type DOUBLE
    View / characteristic KING SIZE BED
    Room code DBL.KG
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    DOUBLE KING SIZE BED

    DOUBLE • KING SIZE BED

    DOUBLE KING SIZE BED
    DOUBLE • KING SIZE BED
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • QUADRUPLE CITY VIEW QUEEN BED QUADRUPLE • CITY VIEW QUEEN BED QUA.CV-QN
    QUADRUPLE CITY VIEW QUEEN BED
    No room image available

    QUADRUPLE • CITY VIEW QUEEN BED

    Guests: 1–6 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type QUADRUPLE
    View / characteristic CITY VIEW QUEEN BED
    Room code QUA.CV-QN
    Occupancy Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    QUADRUPLE CITY VIEW QUEEN BED

    QUADRUPLE • CITY VIEW QUEEN BED

    QUADRUPLE CITY VIEW QUEEN BED
    QUADRUPLE • CITY VIEW QUEEN BED
    Guests: 1–6 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • QUADRUPLE CITY VIEW QUADRUPLE • CITY VIEW QUA.CV-1
    QUADRUPLE CITY VIEW
    No room image available

    QUADRUPLE • CITY VIEW

    Guests: 1–6 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type QUADRUPLE
    View / characteristic CITY VIEW
    Room code QUA.CV-1
    Occupancy Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    QUADRUPLE CITY VIEW

    QUADRUPLE • CITY VIEW

    QUADRUPLE CITY VIEW
    QUADRUPLE • CITY VIEW
    Guests: 1–6 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • DOUBLE NON SMOKING DOUBLE • NON SMOKING • 1 Bedroom DBL.NM-3
    DOUBLE NON SMOKING
    DOUBLE NON SMOKING

    Room details and photos

    DOUBLE • NON SMOKING • 1 Bedroom

    Guests: 1–2 • Adults: max. 2 • Children: max. 1

    Non-smoking room

    🛏 King-size bed 150-183 width

    Room overview
    Room type DOUBLE
    View / characteristic NON SMOKING
    Room code DBL.NM-3
    Occupancy Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms 1
    Bed setup King-size bed 150-183 width
    Facilities
    Included facilities
    Wheelchair-accessible
    Facilities with extra charge
    Wi-fi
    View all room photos
    DOUBLE NON SMOKING

    DOUBLE • NON SMOKING • 1 Bedroom

    DOUBLE NON SMOKING
    DOUBLE • NON SMOKING • 1 Bedroom
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Non-smoking room
    Bed setup
    🛏 King-size bed 150-183 width
    Included facilities
    Wheelchair-accessible
    Facilities with extra charge
    Wi-fi

Guest reviews

What other guests saying about Mercer Hotel Downtown, BW Premier Collection

9.0
Excellent
752 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
8.8 /10
Location
6.0 /10
Neighborhood
9.6 /10
Amenities
8.6 /10
100 reviews shown
4/10
Poor
27 Apr 2026
Mariusz
Excessive noise outside and inside property. Only basic channels on TV. Do not book if you’re looking for peaceful and relaxing weekend.
Partner
6/10
Pleasant
19 Apr 2026
Kathleen
Location was lovely, the staff was helpful. Our room 204 was at the high traffic area of the hotel, and was right next to the restaurant exhaust fans which were loud from 7am-midnight. This was the only issue we had with the hotel but would recommend asking for a room on the 3rd floor.
Friends
10/10
Exceptional
11 Apr 2026
Sydney
It was good, no complaints
Friends_and_family Friends
10/10
Exceptional
11 Apr 2026
Nico
.
10/10
Exceptional
10 Apr 2026
Virginia
The location is super and proce us reasonable.
10/10
Exceptional
10 Apr 2026
Jessica
Clean room
10/10
Exceptional
27 Mar 2026
Buster
We had the best stay here 100/100 staff, cleanliness, bed, tub loved it all! Our waitress for our breakfast the morning of march 21st was amazing very knowledgeable of stuff going on in the town, i feel terrible i dont remember her name! But we talked about video games lol! She was very kind. And our check in gal as well very kind 🤗 thank you for our stay!!
Partner
10/10
Exceptional
23 Mar 2026
Helen
Very amiable staff, lovely room with comfortable beds, easy to park in their lot.
Partner
10/10
Exceptional
22 Mar 2026
Shannon
Staff are amazing! Friendly and ready to help. Food at the restaurant was also amazing! Rooms were clean and updated. Be aware no elevator so stairs could be an issue but it wasn’t for us
Partner
10/10
Exceptional
03 Mar 2026
Jennifer
Would definitely recommend! Charming and comfortable room. Nice touches like coffee and honour bar and locally sourced snacks. Bathroom was fully equipped down to qtips and a mini toothpaste. All the extra touches like a welcome note made it a place to return to. Restaurant and happy hour downstairs a plus. Apple Pie Sangria was a stand out.
Self
10/10
Exceptional
19 Feb 2026
Jesse
The room was very clean, had tons of room, and the food at the restaurant downstairs was outstanding!
Partner
10/10
Exceptional
18 Feb 2026
Steven
The room was clean, the staff friendly, and the food in the restaurant was great!
10/10
Exceptional
15 Feb 2026
Julie
Very clean, stylish room. Great service and a wonderful restaurant. The noise from a nearby compressor woke us up too early but other than that it was quiet.
Leisure Friends
10/10
Exceptional
12 Feb 2026
Pat
Room was spotless, cozy bed, quiet room
10/10
Exceptional
03 Feb 2026
Darcy
Great spot! Excellent location, the bar & restaurant on the ground floor is great, room was comfortable, and staff were friendly!
Leisure Partner
10/10
Exceptional
15 Jan 2026
Deborah E.
I enjoyed the room. I had stayed preciously and since then they have renovated and it’s lovely. Nice bathtub clean. But they should put in better toilet paper!!! 1 ply doens’t cut it
Leisure Partner
10/10
Exceptional
06 Jan 2026
Stephen
Great all around.
10/10
Exceptional
06 Jan 2026
Prerana
Big spacious clean rooms.close to train station.
Leisure Partner
10/10
Exceptional
26 Dec 2025
Shizhuo
Good
10/10
Exceptional
26 Dec 2025
Marc
Great place, great experience. Would go back here again.
10/10
Exceptional
13 Dec 2025
Leanne
Staff were friendly, room was really nice and a great location right on the Main Street in pretty Stratford!
Friends_and_family Friends
10/10
Exceptional
10 Dec 2025
Hilary
N/A
Leisure Partner
10/10
Exceptional
10 Dec 2025
Matt
Excellent customer service !!!
Business Self
10/10
Exceptional
29 Nov 2025
Lyn
The room was beautiful, the food was fantastic and the staff were very friendly and helpful. Can’t wait to go back!
Leisure Friends
10/10
Exceptional
13 Nov 2025
Catherine
Friendly staff. Great room and location.
Leisure Family
8/10
Excellent
04 Nov 2025
Douglas
Dinner was very good.
8/10
Excellent
04 Nov 2025
Cheryl
Very clean. Staff extremely helpful. Restaurant was so so good.
Leisure Friends
10/10
Exceptional
28 Oct 2025
Laurie
The room was great - we had a nice view of the river. Location was excellent - close to restaurants, Avon theatre, shops. Staff provided a great dinner recommendation our first night, and the wings we had in their restaurant as a late night snack the second night were amazing. Will definitely go back. Note: if you have mobility issues this isn’t the place for you: lots of stairs, no elevator.
Leisure Partner
10/10
Exceptional
20 Oct 2025
David
Very comfortable option on the main drag. Great resto/bar main floor. 5 min walk to Avon or Patterson, 20 mins to Festival.
10/10
Exceptional
14 Oct 2025
sheldon
Clean room.
Great shower but very slippery...no grip or mat so be VERY CAREFUL!!!!!
Friends_and_family Family
4/10
Poor
13 Oct 2025
Tyler
So the staff are really good at this hotel but a number of issues came up. No door on the Bathroom other than the toilet and shower. Light controls on the outside of the area with the bathroom and shower. First room we were put in had the exhaust fans from the Resturant downs stairs going and sounded like a jet going when we got back to go to bed. They turned them down but had to wait until 11:30pm for them to be turned off. They allowed us to change rooms for the next night but that should be taken care of. All in all I wouldn’t stay there again.
Leisure Family
8/10
Excellent
12 Oct 2025
Cherie
Hotel and dining was amazing. Staff was very helpful and friendly. Enjoyed our stay very much
Leisure Partner
10/10
Exceptional
29 Sep 2025
Tonghua
Good
10/10
Exceptional
29 Sep 2025
Aaron
Good location
Business Partner
10/10
Exceptional
14 Sep 2025
Christopher
Our stay at Mercer was excellent - great and friendly staff, lovely room, superb affiliated restaurant, and perfect location for a weekend away in Stratford. We will definitely be back!
Leisure Partner
8/10
Excellent
13 Sep 2025
Alastair

Location location location

Fantastic location. Paid for on-site parking but never turned the car on in 5 days.
Partner
8/10
Excellent
06 Sep 2025
Kim
The staff were amazing - very friendly and accommodating.
The restaurant was tasty and had a varied menu.
The room we had was clean room, comfortable King bed, recently renovated bathroom was new and shiny and clean. The room lacked charm and warmth but had all the required amenities. Weird fireplece design in our room.
I would go back but try another room. There was a huge AC or similar machine for the bldg beside that rumbled most of the night.
Leisure Partner
10/10
Exceptional
09 Aug 2025
Janice
Fab stay with our kiddos and pup! Thank you :)
10/10
Exceptional
06 Aug 2025
Elizabeth
Excellent location, friendly staff, clean, updated room! The only thing I didn’t love was having to walk downstairs for ice.
10/10
Exceptional
04 Aug 2025
Cameron

Nice boutique stay

Really nice spot on top of the Mercer restaurant close to all Stratford has to offer. Room was well appointed and very comfortable. Great value, would definitely come back
8/10
Excellent
19 Jul 2025
Gillian
Obviously, not having an elevator is a drawback. The rooms we had were lovely, but the street noises and lights can get distracting. The location is perfect for walking everywhere so I guess it’s the trade off.
Awkward and small staircases for walking with suitcases. Not good for elderly but awesome for able-bodied people. The convenience of having the bar downstairs is nice for a drink, and the room sizes were really good. I would stay again just for the location.
Friends_and_family Family
10/10
Exceptional
14 Jul 2025
margaret
Wonderful staff and cozy, comfy bed.
Leisure Partner
8/10
Excellent
27 Jun 2025
Timothy
Many steps no elevator. Small hotel. Staff was great from hotel staff to breakfast server.
Leisure Partner
10/10
Exceptional
22 Jun 2025
Ma Cecilia Marjorie
I find the hotel clean and the staff are okay.
10/10
Exceptional
14 Jun 2025
Wesley

Mercer Me

Other than 2 flights+ of stairs (use carry on luggage) this was a dream hotel. Nearby amenities and attractions, quiet and modern.
Partner
8/10
Excellent
11 Jun 2025
Maxine
The staff were incredible! From check-in to departure everyone had a smile and seemed to genuinely care. The room itself was lovely. The only suggestion would be that housekeeping need to spend a little more time snd attention when cleaning the room.
Leisure Partner
10/10
Exceptional
25 May 2025
Michele
Beautiful property, great staff. We knew there wasn’t an elevator so worked around that. Recommend!
10/10
Exceptional
19 May 2025
Remi
Really neat boutique hotel with beautiful rooms!
Kind of awkward with the desk in the bar, but otherwise great!
Leisure Partner
8/10
Excellent
23 Apr 2025
Kevin
Had a great stay, friendly staff. Great food. Great atmosphere. Convenient location. Will return.
Business_and_leisure
8/10
Excellent
16 Apr 2025
Tricity
.
Leisure Family
10/10
Exceptional
05 Apr 2025
Fiona
We couldn't get the fireplace in room 305 to work and really wanted that ambience...maybe instructions would be helpful
Leisure
10/10
Exceptional
23 Mar 2025
wenwen
I love the food here! Room is clean and new!
Leisure Family
8/10
Excellent
10 Mar 2025
James
Great downtown location. Very good restaurant and obviously popular. The staff we met were great. Our room was just \"meh\". The decor is sort of industrial. A bit stark. My own preference for hotel decor is a bit warmer and much more luxurious. I want to feel I'm treating myself and this one didn't live up to that.
Leisure Partner
10/10
Exceptional
09 Mar 2025
Miriam
Cute little hotel! Our room was very clean and had everything we needed. Only complaint was the size and location of the TV (small, in the corner of the room), but that’s a very minor issue.

The Mercer restaurant is fantastic! The food and beer were amazing, I would definitely recommend it.

The hotel and restaurant staff were all very friendly and knowledgeable. Overall, we had a nice and relaxing time and would definitely return!
Leisure Partner
6/10
Pleasant
15 Feb 2025
Steven
Was under construction during our stay. Very loud early in the morning.
Leisure Partner
10/10
Exceptional
01 Feb 2025
April
Location central, very accommodating and receptive staff, comfortable and quiet
Leisure Partner
10/10
Exceptional
18 Jan 2025
Wayne
This is second time staying at Mercer Hall. It’s convenient and central to amenities.
Leisure Partner
10/10
Exceptional
01 Jan 2025
Alan
Staff was terrific - friendly and helpful. Our dinner on Monday was excellent - menu was most interesting. The Miso brûlée desert was both unusual and very tasty. Will come back next year!
Leisure Family
10/10
Exceptional
21 Dec 2024
Desiree
Friendly staff and love the rooms, industrial look but cozy atmosphere!
Leisure Partner
10/10
Exceptional
15 Dec 2024
Trevor
We had a great stay at The Mercer. The location as excellent, the staff were very friendly and the food was amazing. Best of all it’s pet friendly so we were able to have our pup with us! Would stay here again!
10/10
Exceptional
14 Dec 2024
Julie
Friendly staff, great location, nice room.
Leisure Partner
6/10
Pleasant
04 Dec 2024
Nicole
Parking was not convenient especially with inclement weather.

When we arrived we were told the room we booked got mixed up and were offered 2 King rooms instead of the Queen room we booked for our weekend away (we did not want to stay apart). Although we were offered complimentary breakfast it was an inconvenient situation.

There are narrow stairs to climb to get to the rooms so the hotel should offer complimentary bell service. Although the rooms looked to be recently renovated the carpet on the stairs leading to the room floors had a funky smell and needs to be replaced.

The location to the Main Street in Stratford is lovely but won’t rebook for the reasons listed above.

Business_and_leisure Friends
10/10
Exceptional
30 Nov 2024
Tara
Unfortunately the only complaint is the snow, and they can’t control that
Leisure Partner
10/10
Exceptional
18 Nov 2024
Julia
Great location right downtown. Easy to walk to everything you need. Just know that access is staircase only.
Leisure Self
10/10
Exceptional
16 Nov 2024
Florian
It was great! And the food is exquisite
8/10
Excellent
15 Nov 2024
jette
a bit unusual for a hotel to have the front door closed at 9pm and you are required to enter through some alley way backdoor after 9pm especially if you are visiting without your car, also limited service due to the fact it is a restaurant front
Leisure Family
8/10
Excellent
10 Nov 2024
Sandra
.
Leisure Partner
10/10
Exceptional
04 Nov 2024
Tyler
Absolutely loved Mercer hall, both the stay and the food/drink. If you are planning a weekend getaway to see a show at the theatre make Mercer Hall your home base.
Partner
10/10
Exceptional
03 Nov 2024
Christine
Location was perfect.
Leisure Friends
10/10
Exceptional
01 Nov 2024
Debra A
We were thrilled that they were able to change the room to a lower level, as my sister's knee is not 100% yet. Very considerate.
Friends_and_family Friends
10/10
Exceptional
10 Oct 2024
NANCY
Very convenient location & extremely welcoming and friendly staff. Loved our stay!!
Leisure Family
8/10
Excellent
06 Oct 2024
Jovina
Great staff. Be prepared for lots of stairs. Comfortable bed and adequate facilities
Leisure Partner
8/10
Excellent
05 Oct 2024
Lorraine
This is a perfect location for a Stratford trip. Walk to Avon and Tom Patterson theatres easily. We were a bit underwhelmed for the price. Shower gel was empty in the shower. No Kleenex in room. Stairs going up to the room were dirty. For $400 a night this bugged me. Food at Mercer is awesome though and reasonably priced.
Leisure
10/10
Exceptional
25 Aug 2024
Eric
The environment and the service was good. We appreciate that the hotel allowed us to bring our cat with us (extra cleaning fee required)
Leisure Pet
10/10
Exceptional
04 Aug 2024
Rahul
Perfect place to stay in Stratford. Spacious and quiet rooms, quick walk to the theatres, and tons of restaurants, bars, and coffee shops on the doorstep.
8/10
Excellent
27 Jul 2024
Susan
Very friendly and helpful staff; very nice restaurant on the ground floor. Room was ok but needed maintenance as some of the baseboard tiles were coming off in the bathroom. Spacious room. Air conditioning makes the room humid, unfortunately. Main flaw is that we were on the third floor and there is no elevator. Staff was kind enough to help get our bags up there, but walking up and down a rather dirty staircase to get to the hotel is not optimal.
Leisure Partner
10/10
Exceptional
21 Jul 2024
David
A hidden gem for those going to the theatre - very friendly staff
Leisure Partner
10/10
Exceptional
10 Jul 2024
Rita
The hotel is located on the main street of Stratford. Even though it's a busy street the hotel room was very quiet. We stayed on the 3rd floor.
The hotel has an excellent restaurant and is walking distance to theaters, shops,bars and restaurants. Parking is also located on the property.
Leisure Friends
4/10
Poor
23 Jun 2024
Aaron
Would look for other options in the future.
Convenient location. Apathetic service. Cheap decor/furnishings, but also expensive in the area.
The bar/restaurant was loud until late which would not make it a good choice for light sleepers.
Leisure Partner
10/10
Exceptional
19 Jun 2024
Elyse
…
10/10
Exceptional
11 Jun 2024
David
Very comfortable and convenient hotel in the heart of Stratford.
Leisure Partner
10/10
Exceptional
08 Jun 2024
Debra

This hotel will be our regular.

The beds were extremely comfortable and the room spotless. Everyone was friendly and we will be going back.
Friends_and_family Family
8/10
Excellent
22 May 2024
Bethany
We stay here every spring to attend a show at the Stratford Festival. Lovely rooms, good food. Friendly staff. Stratford itself is a charming place!
Leisure Partner
10/10
Exceptional
17 May 2024
A
Wonderful staff, quick and easy check in. Very clean and comfortable rooms. Unfortunately no elevator so climb to 3rd floor can be a challenge.
Leisure Partner
10/10
Exceptional
08 May 2024
Susan
Great property! Lovely staff! Will stay again.
8/10
Excellent
12 Mar 2024
Bonnie-Kay
I would have liked earlier weekend breakfast (even if it was just some baked goods/fruit) and maybe a discount in the restaurant for being a guest,
Lovely and helpful staff, very clean rooms
Leisure Partner
10/10
Exceptional
11 Mar 2024
Jack
Gg
6/10
Pleasant
09 Mar 2024
Anne
Stiflingly hot!
Bottom sheet was not fitted and kept coming loose.
poor quality towels.
Leisure Partner
10/10
Exceptional
24 Feb 2024
Patricia
Love this place! Beautiful location, personable customer service, the design of the rooms is gorgeous and it is overall a wonderful experience. It’s my second time here and hoping to come back!
Leisure Partner
10/10
Exceptional
27 Jan 2024
jennifer
We really enjoyed our stay! Brooke took care of us and made sure we had everything we needed. Great dining options and Mercer Hall restaurant was fabulous! We’ll be back soon!
Leisure Partner
10/10
Exceptional
26 Jan 2024
Shannon
Greatl hotel and restaurant staff were absolutely amazingb
Leisure
8/10
Excellent
20 Jan 2024
James
Boutique hotels often have some logistical issues for parking and movement! Hotel and restaurant were great
10/10
Exceptional
18 Jan 2024
Patricia
Beautiful hotel. Loved the style and decor of the room. Filled with nice touches. Josh at reception went above and beyond helping us when checking in. Can’t wait to go back!
Leisure Family
10/10
Exceptional
06 Jan 2024
Susan
We stay here regularly. Mercer Hall is perfectly located, with cool rooms and lots of dining options. The breakfast on site is excellent. The staff is incredibly friendly and helpful.
Highly recommend.
Leisure
8/10
Excellent
28 Dec 2023
Janae
Very accommodating to ensure we were able to check in on Christmas Day. However, since there was no one physically there we were charged for parking although it wasn’t used. Check out times are very strict, someone knocked on our door right at the door 11 AM.
Great location and extremely convenient.
Leisure Partner
10/10
Exceptional
25 Nov 2023
jennifer
We love Mercer Hall! The staff make the experience so wonderful and the rooms are beautiful!
Leisure
10/10
Exceptional
04 Nov 2023
Catharine
This is lovely place right in the heart of downtown Stratford. The staff was friendly and helpful. The food is fantastic. It is in the middle of the downtown shopping district and close to the Stratford Avon Theatre. One caveat is there are only stairs but we expected that.
Leisure Friends
8/10
Excellent
29 Oct 2023
Susan
PROS: Great, clean, airy room that is centrally located in downtown Stratford. It is near shopping, restaurants and The Avon Theatre.
CONS: lots of stairs - if you need a room with 2 beds, it's on the 3rd floor. No regular TV in the room, had to stream from IPAD,/Phone, don't know if that's normal or if cable was not functional. Small front desk inside restaurant downstairs is unstaffed overnight.
Leisure Friends
10/10
Exceptional
24 Oct 2023
Glenn
Great little boutique style hotel - love having a bar/restaurant on the ground floor. Very convenient for taking in shows at Stratford.

Not so fond of the stairs.
Leisure Partner
10/10
Exceptional
20 Oct 2023
Karen
Great and the restaurant delicious


Hotels Nearby

Or browse the Interactive Map to find hotels around Mercer Hotel Downtown, BW Premier Collection


Bentley's Inn
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Bentley's Inn
Hotel Details

STRATFORD, 99 Ontario St

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Bentley's Inn is in the heart of Stratford, within a 5-minute walk of Stratford City Hall and Avon Theatre. This hotel is 0.2 mi (0.4 km) from Studio Theatre and 0.7 mi (1.2 km) from Stratford Perth Museum.

Featured amenities include express check-out and luggage storage. Free self parking is available onsite.

At Bentley's Inn, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.

Make yourself at home in one of the 12 air-conditioned rooms featuring fireplaces and plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment.

Conveniences include desks and refrigerators, and housekeeping is provided daily.

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3 STARS

Bentley's Inn

STRATFORD, 99 Ontario St | Show on Google

~ 0.03 km from Mercer Hotel Downtown, BW Premier Collection

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Windsor Hotel Inc
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Windsor Hotel Inc
Hotel Details

STRATFORD, 23 Albert St

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Property Location When you a stay at Windsor Hotel Inc. in Stratford, you'll be in a shopping district, within a 5-minute walk of Stratford City Hall and Avon Theatre.

This hotel is 0. 2 mi (0.

3 km) from Studio Theatre and 0. 4 mi (0.

6 km) from Tom Patterson Theatre. Rooms Make yourself at home in one of the 34 individually decorated guestrooms.

Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Conveniences include coffee/tea makers, as well as phones with free local calls. Amenities Make use of convenient amenities, which include complimentary wireless Internet access and a fireplace in the lobby.

Business, Other Amenities Featured amenities include luggage storage and a water dispenser.

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2 STARS

Windsor Hotel Inc

STRATFORD, 23 Albert St | Show on Google

~ 0.12 km from Mercer Hotel Downtown, BW Premier Collection

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Queen S Inn At Stratford
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Queen S Inn At Stratford
Hotel Details

Stratford, 161 Ontario Street

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This simple hotel is situated in Stratford.

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WITHOUT OFFICIAL CATEGORY

Queen S Inn At Stratford

Stratford, 161 Ontario Street | Show on Google

~ 0.13 km from Mercer Hotel Downtown, BW Premier Collection

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Wellington Inn By Hoco Hotels Collection
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Wellington Inn By Hoco Hotels Collection
Hotel Details

Stratford, 72 Wellington St

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2 STARS AND A HALF

Wellington Inn By Hoco Hotels Collection

Stratford, 72 Wellington St | Show on Google

~ 0.28 km from Mercer Hotel Downtown, BW Premier Collection

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Foster's Inn
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Foster's Inn
Hotel Details

STRATFORD, 111 Downie Street

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With a stay at Foster's Inn in Stratford, you'll be just steps from Avon Theatre and Studio Theatre. This inn is 0.1 mi (0.2 km) from Stratford City Hall and 0.5 mi (0.8 km) from Tom Patterson Theatre.

Make use of convenient amenities, which include complimentary wireless Internet access and concierge services. The front desk is staffed during limited hours.

Grab a bite to eat at Foster's Inn, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.

Make yourself at home in one of the 9 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.

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3 STARS AND A HALF

Foster's Inn

STRATFORD, 111 Downie Street | Show on Google

~ 0.28 km from Mercer Hotel Downtown, BW Premier Collection

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The Stratford Hotel
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The Stratford Hotel
Hotel Details

STRATFORD, 107 Erie Street

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A stay at The Stratford Hotel places you in the heart of Stratford, within a 5-minute walk of Stratford City Hall and Avon Theatre. This hotel is 0.

4 mi (0. 7 km) from Studio Theatre and 0.

5 mi (0. 7 km) from Tom Patterson Theatre.

Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance. A train station pick-up service is provided at no charge.

Make yourself at home in one of the 12 air-conditioned rooms featuring fireplaces and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment.

Conveniences include refrigerators and complimentary bottled water, and housekeeping is provided once per stay.

Pay with crypto or card

2 STARS AND A HALF

The Stratford Hotel

STRATFORD, 107 Erie Street | Show on Google

~ 0.3 km from Mercer Hotel Downtown, BW Premier Collection

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The Parlour Inn Ascend Hotel collection
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The Parlour Inn Ascend Hotel collection
Hotel Details

STRATFORD, 101 Wellington St

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Boasting an enviable location in Alberta, this hotel enjoys ease of access to a host of popular attractions. Guests can explore the Stratford Culinary Festival, Stratford Culinary Draws and a host of local dining, retail and entertainment venues.

After exploring the delights of the area, guests can retreat to the modern, beautifully-furnished guest rooms. Exuding tranquillity and poise, the soothing tones of the guest rooms invite visitors to unwind and relax.

Guests are invited to enjoy a delicious meal in the award-winning restaurant located on-site, or simply unwind with a refreshing drink in a nearby lounge. Ideal for business and leisure travellers alike, this hotel ensures that guests will be thoroughly impressed by the professional service and high-quality amenities on offer.

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3 STARS

The Parlour Inn Ascend Hotel collection

STRATFORD, 101 Wellington St | Show on Google

~ 0.34 km from Mercer Hotel Downtown, BW Premier Collection

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Ambassador's Inn Next Door
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Ambassador's Inn Next Door
Hotel Details

STRATFORD, 262 Ontario Street

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Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Full breakfasts are available for a fee.

Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.

Make yourself at home in one of the 4 guestrooms, featuring kitchenettes with refrigerators and microwaves. Your pillowtop bed comes with Egyptian cotton sheets.

Rooms have private furnished balconies. 32-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected.

Distances are displayed to the nearest 0. 1 mile and kilometer.

Avon River - 0. 5 km / 0.

3 mi- Stratford-Perth Museum - 0. 5 km / 0.

3 mi- Tom Patterson Theatre - 0. 5 km / 0.

3 mi- Studio Theatre - 0. 6 km / 0.

4 mi- Queens Park - 0. 7 km / 0.

4 mi- Stratford City Hall - 0. 7 km / 0.

4 mi- Avon Theater Theatre Albert - 0. 7 km / 0.

4 mi- Avon Theatre - 0. 7 km / 0.

4 mi- Festival Theatre - 0. 8 km / 0.

5 mi- Gallery Stratford - 1. 4 km / 0.

9 mi- Stratford Perth Museum - 1. 9 km / 1.

2 mi- Stratford Country Club - 2 km / 1. 2 mi- Stratford Farmers Market - 2.

5 km / 1. 5 mi- Stratford Municipal Golf Course - 2.

6 km / 1. 6 mi- McCully's Hill Farm - 15 km / 9.

3 mi. The nearest airports are: London, ON (YXU-London Intl.

) - 54. 1 km / 33.

6 mi Kitchener, ON (YKF-Region of Waterloo Intl. ) - 53.

7 km / 33. 4 mi The preferred airport for Ambassador's Inn Next Door is Heathrow Airport (LHR).

With a stay at Ambassador's Inn Next Door in Stratford, you'll be within a 10-minute walk of Avon River and Stratford-Perth Museum. This bed & breakfast is 0.

3 mi (0. 5 km) from Tom Patterson Theatre and 0.

4 mi (0. 7 km) from Stratford City Hall.

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3 STARS

Ambassador's Inn Next Door

STRATFORD, 262 Ontario Street | Show on Google

~ 0.45 km from Mercer Hotel Downtown, BW Premier Collection

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Stone Maiden Inn
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Stone Maiden Inn
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STRATFORD, 123 Church Street

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With a stay at Stone Maiden Inn in Stratford, you'll be within a 10-minute walk of Avon Theatre and Stratford City Hall. This bed & breakfast is 0.

5 mi (0. 8 km) from Studio Theatre and 0.

8 mi (1. 3 km) from Tom Patterson Theatre.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This Victorian bed & breakfast also features wedding services, a fireplace in the lobby, and tour/ticket assistance.

Featured amenities include luggage storage and coffee/tea in a common area. Mingle with other guests at the complimentary reception, held daily.

A complimentary cooked-to-order breakfast is served daily from 8 AM to 9:30 AM. Make yourself at home in one of the 15 individually decorated guestrooms.

Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Conveniences include complimentary bottled water and ceiling fans, and housekeeping is provided daily.

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3 STARS AND A HALF

Stone Maiden Inn

STRATFORD, 123 Church Street | Show on Google

~ 0.57 km from Mercer Hotel Downtown, BW Premier Collection

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Best Western Plus The Arden Park Hotel
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Best Western Plus The Arden Park Hotel
Hotel Details

Stratford, 552 Ontario Street

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Best Western Plus The Arden Park Hotel, is located steps from the Festival Theatre. Offering first-class accommodations in Stratford, this award-winning hotel is also pet-friendly.

Experience our extensive range of services including our conference center and banquet facilities with full catering services, full restaurant/dining room, a state of the art fully equipped fitness facility and heated indoor pool. Whether you are looking for accommodations in Stratford for a vacation, weekend getaway or a hotel for business, with a wide variety of choices from our 144 guest rooms & suites, we are certain we have accommodations to meet your needs.

Enjoy your stay!

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3 STARS

Best Western Plus The Arden Park Hotel

Stratford, 552 Ontario Street | Show on Google

~ 1.4 km from Mercer Hotel Downtown, BW Premier Collection

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Rosecourt Motel
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Rosecourt Motel
Hotel Details

Stratford, 599 Erie Street

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Enjoy garden views at the Rosecourt Motel in Stratford, featuring complimentary Wi-Fi and barbecue grills. The 20 air-conditioned rooms offer refrigerators, microwaves, and cable TV.

Bathrooms include shower/tub combinations and hair dryers. Free self-parking is available, and the front desk operates during limited hours.

Local calls are complimentary, and housekeeping is provided on request. Nearby attractions include Stratford City Hall, Avon Theatre, and the Stratford Perth Museum.

Pay with crypto or card

WITHOUT OFFICIAL CATEGORY

Rosecourt Motel

Stratford, 599 Erie Street | Show on Google

~ 1.91 km from Mercer Hotel Downtown, BW Premier Collection

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Rodeway Inn Festival
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Rodeway Inn Festival
Hotel Details

STRATFORD, 1144 Ontario St

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Situated in beautiful Stratford, Ontario, Festival Inn is your choice for comfort, convenience, and style. You will love our indoor swimming pool, whirlpool and dry sauna.

The dining room is open daily for breakfast only and breakfast is now included into the room rates. The Festival Inn is only a short drive from the Stratford Theatres, Avon River, downtown shopping and restaurants.

Here at the Festival Inn, we are proud of the warmth and hospitality we provide to all of our visitors. Please contact us if you have any questions about how we can make your stay a pleasant one.

Pay with crypto or card

3 STARS

Rodeway Inn Festival

STRATFORD, 1144 Ontario St | Show on Google

~ 3.17 km from Mercer Hotel Downtown, BW Premier Collection

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Westover Inn
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Westover Inn
Hotel Details

ST. MARY'S, 300 Thomas Street

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Located in St. Mary's, Westover Inn is a 3-minute drive from Canadian Baseball Hall of Fame and Museum and 7 minutes from McCully's Hill Farm.

This romantic hotel is 22. 5 mi (36.

3 km) from Fanshawe College and 26 mi (41. 9 km) from University of Western Ontario.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access, wedding services, and a fireplace in the lobby.

Featured amenities include a computer station, complimentary newspapers in the lobby, and luggage storage. Free self parking is available onsite.

At Westover Inn, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.

Full breakfasts are available daily for a fee. Make yourself at home in one of the 22 individually decorated guestrooms.

Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Pay with crypto or card

3 STARS AND A HALF

Westover Inn

ST. MARY'S, 300 Thomas Street | Show on Google

~ 19.09 km from Mercer Hotel Downtown, BW Premier Collection

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