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New Town Hotel Bandar Sunway

Kuala Lumpur · Malaysia

No 27 Jalan Pjs 11 28B Sunway MetroView location

4.0/10Review score22 Reviews
Cleanliness4.2/104.2
Service4.4/104.4
Comfort4.0/104.0
Condition4.2/104.2
Location10.0/1010.0
Neighborhood6.0/106.0
Amenities2.0/102.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About New Town Hotel Bandar Sunway

Discover the wonders of Kuala Lumpur with a stay at the New Town Hotel Bandar Sunway. Enjoy amenities such as free Wi-Fi in all rooms, a convenience store, daily housekeeping, a gift shop, and photocopying services.

Select guest rooms offer LCD/plasma televisions, wireless internet access, air conditioning, refrigerators, and toiletries for a restful night. Make use of the water park and non-motorized water sports. The friendly staff, excellent facilities, and convenient location make the New Town Hotel a great choice for your Kuala Lumpur adventure.

Read more about this hotelShow less

With a stay at New Town Hotel Sunway Metro, Bandar Sunway in Petaling Jaya (Bandar Sunway), you'll be within a 15-minute drive of Sunway Pyramid Mall and University of Malaya. This hotel is 12 mi (19.4 km) from KLCC Park and 12.2 mi (19.6 km) from Petronas Twin Towers.

Make yourself at home in one of the 30 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. null

Popular amenities

Free WiFi

Check-in and check-out

Check-in from 2:00 PM
Check-in until 6:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cash deposit: MYR 50 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards
  • Minimal age
    18
  • Spoken Language

    Malay

    English

Nearby attractions

Sunway Pyramid Convention Centre 0.2 km / 0.1 mi
Sunway Pyramid Mall 0.2 km / 0.1 mi
Sunway Mentari Business Park 0.9 km / 0.6 mi
Taylor's University Lakeside Campus 1.5 km / 0.9 mi
Sunway University 1.8 km / 1.1 mi
Monash University Malaysia 2.1 km / 1.3 mi
Kelana Jaya Lake Park 4.3 km / 2.7 mi
Subang Jaya Medical Centre 4.3 km / 2.7 mi
Glenmarie Golf and Country Club 7 km / 4.3 mi
Paradigm Mall 7.6 km / 4.7 mi
Saujana Golf and Country Club 9.8 km / 6.1 mi
Pavilion Bukit Jalil Shopping Center 10 km / 6.2 mi
University of Malaya 10.4 km / 6.4 mi
Bangsar Village 13.2 km / 8.2 mi
Mid Valley Megamall 13.3 km / 8.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 30
  • hotel
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift accessExtra charge
Show 7 more facilities & services
  • ShopExtra charge
  • Luggage roomExtra charge
  • BarExtra charge
  • Restaurant
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
  • FitnessExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about New Town Hotel Bandar Sunway

4.0
Review score
22 Reviews
Cleanliness
4.2 /10
Service
4.4 /10
Comfort
4.0 /10
Condition
4.2 /10
Location
10.0 /10
Neighborhood
6.0 /10
Amenities
2.0 /10
18 reviews shown
2/10
Poor
09 Oct 2019
Verified traveler

Worst stay ever

This is the far worst place I have stayed. Our flight was delayed and we reach near 12midnight. The counter can’t find our 2 rooms booking and make us wait so long and telling us the room we book not available.. will be the last time coming to this hotel.
Family
2/10
Poor
22 Jan 2019
Andrew

Úseless dont even consider

The dirtiest most inefficient place I have stayed at in my life. 45 minutes for check in as could not find my booking and just totally useless. Tried to charge me the tourist tax twice. Whilst I may be a tourist on this occasion I am in the country regularly so don't try and rip other people off because you think they have more than you. As for Wi fi it never worked
Family
2/10
Poor
10 Dec 2017
Jasmine

TV didn't work, room was v crappy

Don't book this hotel. TV didn't work and staff couldn't help. Wifi signal sucks. By far, our worse experience.
6/10
Pleasant
08 Jul 2017
Verified traveler

Good location

Good location
6/10
Pleasant
07 Mar 2017
Vinothini

Too small

Extremely small room w an extremely small bathroom where you can't even move. For that price, not worth it at all. Might as well fork out abit more & stay at City View. Cleanliness was ok. Can't stay for more than a night. Very near to Sunway Pyramid
6/10
Pleasant
24 Jul 2016
Pei Ying
It was great and comfort
Family
8/10
Excellent
26 Oct 2015
yee tat

Great

Great
4/10
Poor
24 Sep 2015
Ieyra

No carpet or tiles. Not suitable for family

It was regular room size although I have booking for 3 adult and 1 child.
4/10
Poor
20 Jun 2015
Kui Kong
I was give a wrong type of room which I have book. And found insect holding party in the room.
6/10
Pleasant
04 May 2015
Jonathan

Room can be improved but above average!

Very near to Subway Pyramid! Hotel room cleanliness can be further improved, lift facility in the hotel is good. Suitable for backpackers to stay over the nights to sleep and get going. Families who wins to stay over might want to reconsider getting bigger rooms if you have more than 4-6 pax.

Above average!
4/10
Poor
21 Apr 2015
Verified traveler
the staff very helpful n friendly but they missed our booking that day n need to call the agent to verify the booking.
place very narrow n unable to move freely. also noticed few bugs.
2/10
Poor
11 Jan 2015
Verified traveler

Triple Room Unfit for Paying Guest

We checked out from this hotel 30 minutes after arrival because we were appalled to discover the room was in such awful state with dirty bedsheets, saw at least 2 cockroaches roaming the bed and 2 spiders spewing web near the bed. The entire room and floor felt and looked dirty, no natural light and poorly ventilated obviously as it is windowless. The person manning the counter was rude and said we were the only unhappy customers among thousands monthly and since we did not book direct, we were not his customers. Big mistake for not reading reviews. Wasted 400 MYR as NO REFUND.
2/10
Poor
29 Dec 2014
Christine

Terrible condition with spider net and cockroach.

I will not stay at this hotel again. Poor room condition and reception.
4/10
Poor
24 Dec 2014
ALVIN

JUST A BUDGET HOTEL DO NOT EXPECT MUCH..

YOU CAN HEAR SOUND FROM OUTSIDE THE ROOM EASILY. THE TV CANNOT SEE CLEAR IMAGE EVEN IS LCD TV . THERE IS THE ANTENNA PROBLEM.
2/10
Poor
08 Dec 2014
Verified traveler

Con Hotel

From the app, display pic is another hotel, showing discount from RM500 to RM100, totally con!
6/10
Pleasant
30 Nov 2014
Percy

Value for Money

Value for money if you're on a tight budget. Hotel staff is friendly and the location is good. Eateries easily accessible and less than 1 mins walk to Sunway Pyramid.
2/10
Poor
21 Oct 2019
Verified traveler
Room is dirty, it smells smoke from the air conditioner every where, towels are found stains along with stains on carpet, wall paper ...can't say for one night !
Business Self
2/10
Poor
22 Feb 2015
SHAW LONG

相片与实际相差太大

一句话说完，非常的差。我本来是预定住三晚，可是我们第二天一早就check~out换去别的酒店了。
Family

Location & surroundings

New Town Hotel Bandar Sunway
No 27 Jalan Pjs 11 28B Sunway Metro, Kuala Lumpur, Malaysia

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New Town Hotel Bandar Sunway

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