Name: Gm Grand Moments
Address: Jalan Pjs 11 Bandar Sunway, Kuala Lumpur, 47500, MY

6/10

Pleasant

15 Feb 2026

Yutaka

so so

Friends_and_family Family

6/10

Pleasant

26 Aug 2024

Kyik Nam

No

Business Self

6/10

Pleasant

24 Apr 2024

Maximilian

Its location is fantastic, walking distance from food, entertainment and public transport. It does take some time if coming from the airport. It is very nationalistic, and my air-con just blew the air around without cooling it much.

Leisure Self

2/10

Poor

27 Dec 2023

Brett

The picture they use in their advertisement must be from the first day they opened thirty years ago? The place was dirty and shabby and worn out and due to the late hour of our arrival we decided we would stay and get an upgrade in the morning, also it was Christmas and all the other hotels were at maximum capacity and charging double rates due to the holiday. We were given a closet sized room that stunk of mold and the elevator was right next to the room. After going out in the morning and finding that every hotel was booked and there were still bus loads of people coming and going we realized we were screwed unless we wanted to pay double or triple our expected budget. We asked this hotel for an upgrade and were told that \"due to the holiday\" yadda yadda yadda, that it would be difficult but after a little negotiation a number was agreed to and we paid and additional amount of 45 ringlet? for the two days stay. We were shown a room with an actual window, You know like the picture in the add but only thirty years older? It was bigger and had a window was the only thing I can say was an improvement as there was an airplane turbo fan outside the window that roared 24/7. We stayed only because trying to find another room elsewhere would have cost us double or triple our budgeted stay. To say it was a good stay in KL would be an exaggeration. To be honest I have done a lot of traveling and have NEVER had such a bad experience in my 65 years. I will never go to KL again.

Leisure Partner

4/10

Poor

25 May 2023

Yong Boon

Cleanliness is a big issue and housekeeping is zero even for 3 nights stay. Must inform for cleaning which is understandable but not always have personnel at counter to informed.

Early check in is chargeable even with multiple rooms available, with such rate, we should have more service.

Free breakfast is unclear reason and has to resort to settle on own.

At night, air con off by itself as well as tap start run full blast with no reasons at all. Room was not clean with bad odour and felt breathless and paralysed during sleeping due to supernatural reason. Overall an extremely horrifying stay and will not return again due to the supernatural reasons and cleanliness.

For the brave only.

Business

10/10

Exceptional

14 Jul 2022

Verified traveler

Location

Strategic place. Then hotel is located right in front of the mall. The hotel provides free breakfast (roti canai and Teh tarik).

Business

8/10

Excellent

10 Jun 2022

Yan

Just opposite of Sunway Pyramid, that's the selling point. There are lots of things you can do at Sunway Pyramid and Lagoon, and vicinity, not excluding food varieties

Leisure Self

10/10

Exceptional

18 Nov 2021

Shafee

Affordable price

Arrive late around 1am and the check in was smooth. When enter the room, the smell was good though. And then the Tv remote problem, call the reception he came and solved👍 Aircond also good. Got free breakfast @ kedai mamak below the hotel. The best thing was this hotel got lift. Overall is a worthful stay with the price you paid.

Self

8/10

Excellent

11 Mar 2020

chaminda sampath

location is good. sunway peramid jest front.
room is too small. food good and test.

Self

10/10

Exceptional

15 Dec 2019

Verified traveler

Good hotel for the price given to me

Business

10/10

Exceptional

12 Nov 2019

Verified traveler

very near to the sunway pyramid hotel at an affordable price.

Leisure Partner

6/10

Pleasant

11 Jul 2019

Verified traveler

eg..Family room for 3 is abit small, cups and hanger only cater for 2 person!!

Friends_and_family Family

10/10

Exceptional

14 May 2019

bebe96

Their counter staff are friendly, helpful and approachable. Location adding a great point to this hotel which just in front of Sunway Pyramid.

Friends_and_family Family

10/10

Exceptional

14 May 2019

bebe96

If you are coming to Sunway, this hotel is the best location with a good price.

Friends_and_family Family

2/10

Poor

25 Mar 2019

Verified traveler

Bed bugs

The room bed is come with bed bug.. and we check the bed, it is also very dirty.. will no recommend u to stay unless u are fine with bed bug.

Family

10/10

Exceptional

05 Mar 2019

Nur

Strategic location. Downstairs have 7e and restaurant. Walking distance to sunway pyramid. Friendly receptionist

Friends_and_family Family

8/10

Excellent

03 Mar 2019

Verified traveler

Hotel with great location and close to shopping center

Business Self

8/10

Excellent

26 Jan 2019

lim

Gd value budget hotel

Value for mney budget hotel need to rail station and tourist sunway pyramid and free breakfast is rare amg budget hotel

8/10

Excellent

13 Jan 2019

Verified traveler

Great location. However the shower pipe need to be fix and also hairdryer is not working

Business_and_leisure Self

6/10

Pleasant

26 Dec 2018

Verified traveler

Wet parquet floor

Family

10/10

Exceptional

17 Dec 2018

Lala

Nice hotel..very close to Sunway Pyramid n Sunway Lagoon..👍👍

8/10

Excellent

15 Nov 2018

Verified traveler

Reasonable

Really close to sunway pyramid, like REALLY CLOSE
The room I stayed in had stained walls, boo on the previous tenants who dirtied it up :( Stained walls aren't easy to clean
I had a single room, so it wall small and compact, the toilet was almost the same size as thee bedroom tho, so it was a comfortable shower space
Vinyl floor, not cold to the touch even with the AC on, so you don't need indoor footwear
Check in was a bit slow, the staff was having some casual chit chat very loudly until the reception had to shush them, which was very responsible of him :)
All in all, it was nice :)

8/10

Excellent

28 Oct 2018

Albert

Overall value for money hotel.
Near to mega shopping mall and attractions.

8/10

Excellent

24 Oct 2018

Valerie

Nice place to stay. Near to Sunway Pyramid. Is just 2 min walking distance.

8/10

Excellent

08 Oct 2018

Jo

Nice hotel next to sunway pyramid mall. Do know that the breakfast is located next door of the hotel, which is at a mamak.

8/10

Excellent

19 Sep 2018

bebe96

Best Location

Best location - Only the location getting the higher credit for this hotel. Overall the hotel's facility are so so, the hotel towel and hotel pillow case are not hygiene. The staff are not really friendly and never allow customer for early check in or extend the check out hour although for a regular customer.

6/10

Pleasant

10 Sep 2018

Calvin

Location is near sunway pyramid.
But it is very difficult to get the parking there.
The light that in the room is out of service. It bring a lot of uncomfortable to us.
Don’t too much expect for the free breakfast. The breakfast is locate in the downstairs to eat the mamak shop. The breakfast budget is only WITHIN RM5!
For my own review. For the rest you may find it out more.

4/10

Poor

02 Sep 2018

Verified traveler

They could not find our reservation

Lift broke down, shower did not work properly, Wales were dirty. Disco next door with loud music late into the night

8/10

Excellent

30 Aug 2018

bebe96

Great Location

Great location which just in front of Sunway Pyramid.

4/10

Poor

11 Aug 2018

Verified traveler

Cancel my booking with last min infrom.
Feel very disappointed

8/10

Excellent

09 Aug 2018

John

Just needed a bed and shower due to our late arrival. This one fit the bill perfectly. Is also fine for a short stay in the Bandar Sunway area of KL.

6/10

Pleasant

07 Aug 2018

Mikaela

Strategic Location

Hotel so far OK, but bathroom not so clean. Have hairs on the floor + sink.

6/10

Pleasant

05 Aug 2018

Verified traveler

The hotel room is very small and worn out. The room didn't have a window and this was not specified during booking. The bed is comfortable. Receptionist on duty @3rd Aug 630pm should polish up on her customer service skills. Surrounding area is good with a lot of eateries and mall just opposite.
There are better hotels (artisan eco hotel) than GM in that area.

6/10

Pleasant

21 Jun 2018

Vincent

Condition was bad as compare to my stay last year. Advised to bring your own towel as Wife complain that the towel smells bad. My Brother's room toilet was choke.

Family

8/10

Excellent

29 Mar 2018

Aizuddin

Nice budget hotel near Sunway Lagoon

5 min walking distance to Sunway Lagoon.

Overall the room is OK. It can be noisy at times especially during the night where groove from nearby clubs vibrates your room window. Room is clean and cosy but there's a spot of leakage on the ceiling.

8/10

Excellent

17 Mar 2018

Verified traveler

Breakfast is included. Breakfast is catered by the restaurant (non-aircondition or coffee shop) next door. Because it is a fully operating restaurant, the food is quite good. The restaurant opens 24hours. Sunway Pyramid is just across the road. Nearby there’s Red Box (Karaoke), Parkson (Shopping), 7 Eleven (convenience store)

10/10

Exceptional

03 Mar 2018

Verified traveler

Nice Hotel with great location which allow us to have easier access for food and shopping center.

4/10

Poor

17 Feb 2018

Jamilah

Dishonest staff

unrelaible and dishonest staff. left my luggage at their concierge. i came back and my luggage was tamperes and the lock pasword key was changed. asked the staff,she response very rude and sounds very defensive. im not returning to this hotel again.

Family

6/10

Pleasant

01 Feb 2018

JEN

NICE HOTEL NEAR SUNWAY LAGOON SURF BEACH ENTRANCE.

GOOD TO STAY IF YOU ARE GOING TO SUNWAY LAGOON BECAUSE IT'S ONLY IN THE FRONT BUT THE STAFF DON'T KNOW ANYTHING ABOUT THE SURROUNDINGS. THERE IS NO STAIRCASE IN THE HOTEL SO YOU NEED TO WAIT FOR THE LIFT WHICH IS VERY SLOW. IF YOU DON'T MIND TO WAIT, I THINK IT SHOULD BE FINE.

6/10

Pleasant

23 Jan 2018

yi

Great location just right to Sunway Pyramid

The location is really good and easily accessible to Sunway Pyramid mall and foods. The room is really small, while the bathroom is quite spacious. When I flipped over the blanket, I saw strands of tiny baby hair on the bed. There'r ants climbing on the bed too. The noise insulation is quite weak.

No instant coffee nor teabag is provided. The toiletries include a small bottle of shampoo, soap bar, toothbrush and toothpaste. I didn't notice any shower gel.

I was told by the hotel staff that my breakfast voucher can be used as RM5 discount voucher at the restaurant if I order anything in the menu instead of the breakfast set. However, when I talked to the waiter in the restaurant, he said no and asked me to order from the list of set menu only. It's kind of difficult to communicate with the restaurant waiter using English. After some negotiation, I ended up to reduce one of my roti canai to upgrade my coffee/tea to iced milo.

8/10

Excellent

02 Jan 2018

Verified traveler

Reasonable Stay & Location

Excellent location for shopping & family trip.
Family room is big enough for 4 pax. Value for money. Due to celebration of 2018 New Year, it’s noisy till 2-3am due to car honking...be prepared for this...But the location is great that you don’t hv to walk out to the street to see the fire works..

Family

8/10

Excellent

27 Dec 2017

Colin

Nice Hotel near Sunway Mall.

The hotel is reasonable, but the car park space is a problem.
Also the loud music from bar few doors away stays till 3AM.

8/10

Excellent

23 Oct 2017

SENG HONG

Good location, average services.

Good location, average services. The room is clean.

8/10

Excellent

24 Aug 2017

Verified traveler

Good to stay

Good

Family

4/10

Poor

25 Jul 2017

Jovin

No parking

My room near to 7 eleven convenience store, so all the time I in the room every time can listen the door bell sound disturbing I sleeping and while around 7am the room cleaners I think at next to my room very noisy and they are scolded each other's .

10/10

Exceptional

18 Jul 2017

Verified traveler

Good location

Good location

Family

10/10

Exceptional

09 Jul 2017

Silvia caroline

good hotel with best price

nice hotel wirh affordable price.. spacious room

Family

10/10

Exceptional

03 Jul 2017

Daniel

Nice elegent hotel

The room view so owesome...increase desire to stay again and again....

10/10

Exceptional

01 Jul 2017

Verified traveler

Nice New Hotel with an elegent room

The new hotel with an elegent room, lift etc..You should try to stay in this hotel

6/10

Pleasant

17 Jun 2017

Vui Chong

Made to wait for two hours while air conditioning was being repaired. When it was supposed to be repaired, the air conditioning was not cold. When we requested for a room change, it was not entertained.

Family