Name: Lavender Inn USJ
Address: No 27, Jalan Usj Sentral 1, Usj Sentral, Kuala Lumpur, 47600, MY

6/10

Pleasant

01 May 2026

NG

v unhelpful staff

4/10

Poor

04 Feb 2026

King Huat

Old and run down. car park also a problem.

Business

4/10

Poor

09 Dec 2025

Travis

main issue was flashing lights outside the room where even with the drapes closed, it still pulsed light at night which made it difficult to fall asleep

Business

6/10

Pleasant

13 Jun 2025

Md Rayhan Uddin

Pretty average, rooms are too much small.

Leisure Friends

6/10

Pleasant

15 Dec 2022

NG SIEW

Just a stop over is good to go with this property.

Leisure Partner

8/10

Excellent

01 Mar 2020

Verified traveler

Good location. Easy access. Is a good choice for stay for short period. Just hope that when guest check in. The staff could ask guest do they need the hair dryer. Besides that, the phone at room should label the phone number to front counter.

Leisure Family

8/10

Excellent

11 Jan 2020

Verified traveler

Everything good

Friends_and_family Partner

2/10

Poor

01 Dec 2019

Ignatious

Was not helpful.

Friends_and_family Family

8/10

Excellent

06 Nov 2019

Verified traveler

Over all is ok , but hotel no supply spoon and fork

Friends_and_family Family_with_children

6/10

Pleasant

06 Oct 2019

Verified traveler

Clean that is about it. But the walls are very thin and extremely noisy no sound control from staffs to guests.
Jacuzzi, while letting water out, it actually flooded the entire toilet floor!
Towels were all fraying.

8/10

Excellent

10 Jul 2019

Verified traveler

There's no hair dryer, so better to prepare one by yourself. Overall experience is good and the room is really clean.

Business_and_leisure Self

8/10

Excellent

26 Jun 2019

Verified traveler

the nearby area

Business Self

10/10

Exceptional

11 Jun 2019

Verified traveler

Clean room, toilet, bed is very, very comfy. Good service.

Leisure Friends

8/10

Excellent

12 May 2019

Erick

Clean and Comfortable

The room was clean and comfortable. Friendly staff. The jacuzzi was nice. However, the room soundproofing is so good. We can hear people walking and talking at the corridor. Location was ok. Walking distance to Damen Mall. Overall, we enjoyed our stay.

Family

10/10

Exceptional

03 May 2019

Verified traveler

room a bit small

Friends_and_family Family_with_children

8/10

Excellent

26 Apr 2019

Verified traveler

Only one complain.
I requested for a non smoking floor, was placed in a non smoking room but there was someone smoking in one of the rooms and I was extremely uncomfortable the first night. Staff said nothing can be done although it's a non smoking floor. The night staff's explanation really irked me. She even started lecturing me about how they are not allowed to go to room to room to check on guests due to privacy issues. I did not even request that. All I wanted was for the staff or whoever responsible to check and do whatever necessary. That was a real unfortunate incident. Otherwise, the other staff were excellent. I left a bag when I checked out and the staff kept it safe. To be the guard is an excellent example of a person, polite-alert and responsible.

Partner

8/10

Excellent

22 Apr 2019

YOKE SEONG

Cleanliness of room/hotel

HOTEL IS CLEAN AND LOCATION IS GOOD .

Friends

10/10

Exceptional

15 Apr 2019

Verified traveler

All is good.

Business Family_with_children

8/10

Excellent

09 Apr 2019

Verified traveler

Everything was good but need to require proper maintenance for leaking problem.

Leisure Partner

8/10

Excellent

07 Apr 2019

Verified traveler

A very nice place to stay...

Friends_and_family Family

8/10

Excellent

24 Mar 2019

Verified traveler

Nearby shops and malls

Friends_and_family Family

10/10

Exceptional

15 Feb 2019

Darren

I check in time are very late, around 10pm, very lucky still got hotel staff to serve us, and her are so friendly.
Nice room design and room saiz enough for us. Carpark are provided, it is below the the Hotel and outside the Hotel also have alot of space. Room and toilet are clean, aircond cool, TV channel clear.
The only thing not good is we can hear a little sound of door closing sound ' iee.....' come from other room when people moving the door, our toilet door also got the iee... sound but not loudly.
Anyway overall is good, we like it and will visit again.

Leisure Family

8/10

Excellent

30 Dec 2018

Verified traveler

We picked the VIP room with Jacuzzi. The jacuzzi was leaking but we managed to fix the leaking ourselves. There was no hair dryer in the room, but upon calling the reception, they bring the hair dryer up for us. Overall a pleasant stay :)

8/10

Excellent

03 Dec 2018

Verified traveler

Nicw Hotel for short stay

2/10

Poor

26 Nov 2018

chong

toilet bad design

10/10

Exceptional

23 Oct 2018

Tony

Darts in Malaysia

Nice and cheap and very clean

8/10

Excellent

21 Oct 2018

Raymond

If you need stay at Subang Jaya. This hotel is OK.

Location consider good, convenient and distance to MRT. Budget Hotel for short stay.

6/10

Pleasant

30 Sep 2018

Verified traveler

Experience was pleasant. Sheets and towels were dirty/stained

8/10

Excellent

23 Sep 2018

cecilia

Clean and ‘new’ budget hotel

It looks relatively new, v nice lobby. Told me there’s only 4 singles rooms in this hotel, upgraded me to a Queen bed.
Room is very small, but v clean and nice. Toilet is also very small, no separate shower cubicle, with toothbrushes and shower gel, too bad no shower cap, sad. Praise given to the fantastic water pressure from the shower head, v good. I lcan hear next door guest using the toilet, sound proof no good.
But for this price we’ve paid, it is better than my expectation. Will come back again if need to.

10/10

Exceptional

17 Aug 2018

Juliana

Never disappoint us. Some small things I hope can be improved:
1. I dont like to carry remote to and fro the lobby
2. Pillows are too soft
3. Shower head is too small

8/10

Excellent

17 Aug 2018

Brenda

Nice hotel

Good overall
Cons:
- shower head too high, height unadjustable, difficult for short people
- shower knob hard to turn when wet
- air con wind is partially blocked by shelf

8/10

Excellent

11 Aug 2018

Anand

Decent and clean hotel

Friendly staff,clean room,nice ambiance at the lobby and value for money

4/10

Poor

09 Aug 2018

Indigo

Upon my arrival I was required to pay a Tourist Fee even though I was able to demonstrate that I was not a tourist. I have lived in Malaysia and KL, specifically, for two years. I showed my work visa, business card as a business owner but they were declining my registration if I did not pay. It was nearly mid-night, so Expedia resolved it on their end and I had to give what I feel was a discriminatory fee, a scam on Expats who live there, and just bad business. I was in the area to work: not a tourist. I pay taxes in Malaysia! Then no one told me that you need to request a room cleaning so I returned from work to an unkept room!

8/10

Excellent

30 Jul 2018

Debra

Nice hotel and convenience to move around USJ area.

10/10

Exceptional

30 Jul 2018

Alejandro

My first night at the hotel our flight arrived late, so we pulled up about 2am local time. Security's presence gave us peace of mind, and they even helped get our luggage inside. The front desk checked us in within minutes.
This hotel is very clean. We stayed a week and became comforted by the light floral smell you notice each time you enter. It is walking distance from Da Men mall, multiple restaurants, a clinic, and a convenience store. The hotel staff helped me use grab every day with a smile, and public transport is also nearby.
The bed was comfortable, a/c worked really well, tv had good channels, and there was even a hot water maker in the room. We are looking forward to staying there again when the chance presents itself.

8/10

Excellent

23 Jul 2018

Ruby

It is better than what i thought

10/10

Exceptional

14 Jul 2018

Ayu

Good service with good price

10/10

Exceptional

26 Jun 2018

Verified traveler

worth it!

the best hotel budget ever. superb clean, comfortable , big room. and i promise will come again here! worthy!

4/10

Poor

17 May 2018

Brent

Very calculative motel

Front desk people could hardly speak any English. Advertised rooms have slippers, when when I asked, they said they were out of stock. I saw other reviews the hotel has not been given slipper for a while. If that’s the case, they shouldn’t advertise it. The bed was super hard. Remote controls for A/C and TV are given at the check in and need to be return to the front desk at check out. They are treating like guests are going to steal their remote controls. And finally don’t lost your door card, the hotel will charge you $20.

Partner

10/10

Exceptional

27 Apr 2018

iu

Good services

Good services provided. Nice staff and well spoken. Comfortable room and clean as well. Recommended to stay in.

8/10

Excellent

11 Apr 2018

Azie

nice hotel

hotel is new, very nice decoration, we stayed 2d1n wif 2 kid, room so clean, jakuzi is the best part.

8/10

Excellent

31 Mar 2018

Lew

Quite good

The staffs are nice and willing to help their customers. The room is clean and the facilities are good. However , the sound insulation is not very well. We can hear the sound of the door open and close of the other customers.

6/10

Pleasant

19 Mar 2018

Alex

Decent

Very helpful and friendly staff but note that there is a hidden fee of RM10 per night you stay there if you are non-Malaysian. Rooms are quite clean and comfortable but there is room for improvement - the curtains do not block out sunlight well and the walls are quite thin. We could hear our next doors talking. However, if you are looking for a simple and comfortable stay, this hotel is good enough.

10/10

Exceptional

11 Feb 2018

Jae

Nice hotel

Nice room. Worth to stay. Staff were good even though we have to wait for about 30 minutes because of late check out from previous customer.

10/10

Exceptional

03 Feb 2018

Jr

Nice for short term over night

Didn't expect this price having such facilities. But seriously need a sharp thing to poke the brush tools.

10/10

Exceptional

31 Jan 2018

Joanna

A very comfortable place.

I really enjoyed my stay at Lavender inn hotel. It was convenient for me, and everything was near..

8/10

Excellent

17 Jan 2018

Sakchai

nice lobby ,good location, reasonable price, nice and clean room but a liitle bit small.

10/10

Exceptional

26 Dec 2017

MS Julie

Good hotel at budget price

Pro:
1. Cheap
2. Clean and smells good
3. Comfortable bed, room and toilet
4. Location good

Con:
1. Room not sound proof so you can hear noise from outside and room next you
2. Pillows were too soft

6/10

Pleasant

03 Nov 2017

Verified traveler

Just average.

I would say overall is just an average due to non carpeted (I can clearly hear people talking/laughing) and no slippers provided in the room. I had unpleasant stay since occupants from next door smoking and the smoke went into my room through the doors. No privacy I would say.

8/10

Excellent

08 Feb 2023

Verified traveler

スバンジャヤに用事があったので一泊だけ利用。
到着時フロントに誰もいなかったがすぐに出て来ました。
写真のようなおしゃれさはなく簡素な雰囲気の部屋でしたが、寝るだけなら十分だと思います。

駅までは歩いて行けますが、ホテルのある区画内にコンビニなどがないようなので、ちょっと場所的には不便に感じました。

Self