Name: Jolie Ville resort & Spa Kings Island, Luxor
Address: Awameya Road, Kings Island, Luxor, EG

2/10

Poor

03 Jul 2026

Rosemary

I would never stay at this resort!!!!!

Family_with_children

10/10

Exceptional

27 Jun 2026

Ahmed

Room was clean, the staff was first class, the Oasis pool was very nice, the staff went beyond the normal to see that we were satisfied

Family_with_children

8/10

Excellent

15 Jun 2026

christian

Muy buena opción familiar , personal muy atento y servicial , muy buenos restaurantes ,muy recomendable .

Family

10/10

Exceptional

04 Jun 2026

Kevin

Great location on the Nile, place has everything needed for relaxing few days following a busy week.

Family

2/10

Poor

22 May 2026

Braeden

expect OK receptionist but all staff are rude and racist and don’t want to work. The way my mother was treated, absolutely unacceptable. What I mean by they don’t want to work. I was turned away from two separate restaurants on property claiming you needed a reservation when there was clearly open tables. I walked out and found a manger. She follows up with, “we’re not busy enough right now to need reservations”. Very unfortunate and comfy feel that I ever had to deal with that.

Family_with_children

2/10

Poor

13 Apr 2026

Thomas

Rip off. No guest activities. Kids club empty. Rooms dirty. Food overpriced. Staff not helpful. Doctor on site rips you off and prescribed wrong medicine.

Family_with_children

2/10

Poor

08 Apr 2026

Dave

Misselling, scams and Salmonella - that's all this place will promise. View the photos to see for yourself.

Firstly, we booked a two bedroom suite - what we actually got was an open plan suite with beds in different areas. Having a door to provide isolation and privacy is a legal standard (if purchasing from the UK). Beds could view directly into each other without any option of privacy. Also, bathrooms in this shared environment don't have locks on the doors. When I complained about this, I was told there were no other options and booking two separate bedrooms would incur a cost.

Secondly, I was served raw chicken on Friday 03 April. By Sunday, Salmonella had fully kicked in. Whilst I was alerting staff to this, other people we're complaining about the same thing. They obviously didn't learn their lesson as another review from a couple of days ago shows raw chicken was served at breakfast, causing food poisoning again.

Thirdly, we were informed that going to a restaurant other than the main buffet would be possible at a supplementary cost. We thought this was entirely reasonable and went to the Sway restaurant. The food there was enjoyable and the service was great, however we were charged 8x the agreed price at checkout and no-one was interested as to what we were promised.

On a daily basis we complained that our air conditioning wasn't functioning - no-one came and fixed it which left us very uncomfortable, especially at night.

Friends_and_family Family

10/10

Exceptional

07 Apr 2026

Katharina

Stayed in standard garden room and was overall very happy with our stay! We arrived early before out check in time and the front desk was very accommodating, making sure our room would be cleaned right away and offering us access to the breakfast buffet (for a fee). They only were kind in holding on to our luggage for the day as we had a tour booked. The room was arguably a little outdated but it was clean and we had everything we needed - we were primarily there for all-day sightseeing in Luxor and were really only in the room to sleep, so it was perfectly adequate for that purpose and good for the price. We spent some time by the pool, which was also very nice and checked out the animal zoo, which was very small, but fun, especially for kids. The breakfast buffet was lovely with lots of different options. They had plenty of outdoor seating on a beautiful patio overlooking the Nile, which we enjoyed immensely. The staff was extremely friendly and accommodating! Dinner was either a la cart at different restaurants on the property (Egyptian, Italian, American) or buffet, both of which very good. Overall, this would not be my choice for a resort/beach vacation but is excellent for sightseeing + a little lounging.

Partner

10/10

Exceptional

29 Mar 2026

Fady

Amazing place

Family_with_children

10/10

Exceptional

29 Mar 2026

Nadine

I recently stayed at Jolie Ville and what began as a slightly chaotic arrival quickly transformed into one of the most memorable stays I've ever had.

From the moment I expressed my concerns, the staff responded with grace and professionalism, going above and beyond to ensure my comfort. Their attentiveness and genuine care turned my experience around completely.

The room upgrade was a delightful surprise—situated near the infinity pool and spa, it offered breathtaking views and a serene atmosphere that made my stay feel truly luxurious.

Every detail was attended to, and I felt valued and well-cared-for throughout my visit.

I highly recommend Jolie Ville to anyone seeking not just a place to stay, but an experience of hospitality at its finest.

Thank you to the entire team for making my stay exceptional.

Self

2/10

Poor

28 Mar 2026

Nadine

I rarely leave negative reviews, but this stay was disappointing. Upon arrival, I waited ~45 minutes for check-in with no assistance and had to follow up myself, followed by another delay to access my room.
As I work online, reliable Wi-Fi is essential; unfortunately, it was inconsistent despite assurances. That evening, a neighboring guest knocked aggressively through a shared door to complain, which was uncomfortable and inappropriate. The next morning, housekeeping mistakenly asked me to check out.
While the manager apologized and offered an upgrade, the experience was already impacted. Even after moving, poor sound insulation meant constant noise (voices, a crying baby, phones).
I chose this hotel for comfort and tranquility, especially to balance work and recovery after a medical situation. This was not met. I appreciate the efforts made, but given the disruptions, a goodwill gesture would be appropriate.

Self

10/10

Exceptional

16 Mar 2026

Shaun

Had a wonderful stay at jolie ville hotel, staff were friendly and very helpful. Lauren came to our rescue when we had a small issue with our room door.

6/10

Pleasant

15 Mar 2026

Luis Miguel

The pool Is very cool and the SPA look dirty

Family

10/10

Exceptional

06 Mar 2026

jennifer

Clean room friendly staff

10/10

Exceptional

02 Mar 2026

Ney

Exellent great clean and very big it e

6/10

Pleasant

28 Feb 2026

KAMLESH

Outdated room with broken tiles, poor shower and stained bath
No WiFi
No telephone
Bed for 2 instead of 3

Family_with_children

10/10

Exceptional

28 Feb 2026

Eric

The Jolie Ville is more than Hotel & Spa, it is an institute of tranquility and manicured beauty!
Walks from the Villas to the service areas every morning was bliss.
The staff, ranging from room service, gardening, restaurant, simply all are professional and courteous. I miss the warmth and smiles.
To underline my rating, I am a long standing managing director for a prestigious european aviation group. I have travelled and experienced stays over 30 years, and this resort is an institution.
Certainly there is a choice, with stunning 5Star resorts, yet the Jolie Ville is one of a kind and I hope it remains as is, even coming of age, as long as I can visit.
Kudos to the management!

Friends_and_family Friends

10/10

Exceptional

27 Feb 2026

Thomas

Great large roon with King bed and brought in single bed for my son. Friendly staff and good buffet breakfast, fab little zoo, warm and cool pool and gym, watching sunsets by the Nile.

10/10

Exceptional

21 Feb 2026

Lubna

terrific

Family

6/10

Pleasant

21 Feb 2026

MARIA

The line to check in was long. It took almost an hour to check in, very inefficient. We had a tour guide waiting for us, so the experience was exasperating.

Family_with_children

10/10

Exceptional

06 Feb 2026

Joseph

room very nice, Lorna on reception was very helpful and great customer service

Friends_and_family Family

10/10

Exceptional

03 Feb 2026

Raisa

Nice

Leisure Friends

8/10

Excellent

03 Feb 2026

Salwa

All of the above

Leisure Family

4/10

Poor

10 Jan 2026

David

The food was pretty disgusting in the buffet and to charge $25 for that quality of food is a complete rip off. The check in process is very slow as well.

6/10

Pleasant

06 Jan 2026

Maria

Check in/out waiting times atrocious

6/10

Pleasant

04 Jan 2026

Azza

The reception area needs a lot of organization and space. Employees are so busy that no one answers the phone. They have desks more like tables and everything is a mess! Papers everywhere, hard to talk to them without everyone overhearing! Very noisy busy area I was asked to wait for hours in the area no welcome drink or anything until my room was ready.
I had reserved transfer from airport with a confirmation but unfortunately no pick up was made! While checking in I was asked to pay the transfer!!! I was so angry and had to prove it didn’t happen, what a welcoming experience to a relaxing vacation!
I had reserved half board and when I went to dinner I was stopped at the door to pay, when I protested they let me in no verification!!!!
The main restaurant, buffet style, has poor quality and variety of food, not at all what I expected from a 5 star hotel. I am used to staying in hotels in Egypt and restaurants are all dazzling with all sorts of food creations, art and taste!
Staff is local very kind and friendly but they don’t know how to talk to hotel guests. As if they were hired without training. I visited that same hotel 20 yrs ago, so different!
I booked last minute, almost double the price, a deluxe room. Spacious, clean but again, being used to 5 stars hotel rooms I see missing: bathrobe, slippers and all bathroom kits! Lately I see loofah, shaving kit, toothbrush and toothpaste, shower cap, vanity kit,… where are these? Fridge was empty, 2 water bottles in room.

Leisure Self

10/10

Exceptional

03 Jan 2026

Warley

Staff 100%, food ohhh my…. the room massive.

Friends_and_family Family

2/10

Poor

03 Jan 2026

Ali

Subject: Complaint: Bad Accommodation at Jolie Hotel – Itinerary #[Your Itinerary Number]

Dear Expedia Traveler Resolutions Team and Jolie Hotel Management,

I recently stayed at Jolie Hotel, booked through Expedia Booking Email: [Your Booking Email]). Unfortunately, the accommodation was unacceptable and did not meet basic standards of cleanliness and comfort.

The first room was uninhabitable due to a bathroom full of bacteria and mold. Hot water took about 15 minutes to arrive with sufficient pressure. The toilet malfunctioned, requiring multiple flushes and failing to dispose of toilet paper properly. Outdoor lounges and chairs were dirty and outdated. The bed was excessively hard with too few pillows, and the bedding was dusty and stained. Throughout the room, including windows, shower screens, sills, and carpets, there were visible stains and dirt. Essential amenities such as shampoo and shavers were missing.

Although I was moved to a second room, it still failed to meet acceptable hygiene and comfort standards.

I have attached photos documenting the conditions of both rooms.

I request a full refund for the nights affected and appropriate compensation for the inconvenience caused.

Please respond promptly to this complaint.

Thank you for your attention.

Sincerely,

Leisure Family

6/10

Pleasant

01 Jan 2026

alessia

They try their best to help you but they are understaffed for the high season check in

Friends_and_family Friends

8/10

Excellent

01 Jan 2026

Carlos

Everything was according to what I was expecting

Leisure Partner

10/10

Exceptional

31 Dec 2025

Syed

Beautiful hotel, courteous staff, great ambiance by the Nile

Leisure Family_with_children

8/10

Excellent

31 Dec 2025

qadeer

yes

Leisure Family_with_children

10/10

Exceptional

31 Dec 2025

Sajay

Clean rooms, courteous staff, outstanding buffet breakfast and nile view dining was awesome.

Leisure Family

10/10

Exceptional

31 Dec 2025

Svetlana

We had wonderful experience with Jolie Ville, great choice of food, clean rooms, positive personal, big territory very green and beautiful view near water. Definitely will love to come back and explore more of Luxor! Thank you very much!!!

Friends_and_family Family

2/10

Poor

30 Dec 2025

Sarah

Check in and check out were a disaster. Staff were extremely rude and dismissive to us. Our room was not ready for more than an hour after check in time. We had to wait in line for over 40 minutes just to speak to someone at check in. When we were leaving needed to leave to catch our flight out of Luxor, no one came to drive us back to the lobby from our very remote room. Rooms and service were nowhere near “five star” quality. Frustrating and unpleasant experience. Never again!

Friends_and_family Family

6/10

Pleasant

30 Dec 2025

sukanya

Pros : Nice property, big rooms

Cons : you need to be shuttled around to your rooms from reception. Far away from restaurants so only option is to eat here unless you want to be taxied out. Restaurants get full. Buffet restaurant will be your main option. Expensive compared to the quality of food. Check-in process very slow. If you have morning tours like people usually do for hot air balloons, you need to get shuttled to reception first.

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Soundarapandian

Food options

4/10

Poor

30 Dec 2025

Justin

Sorry, just not a five star hotel in any regard. Huge, noisy, loud and run down in all aspects. Staff is amazing and kind, goes out of their way. But that’s where it ends. Room was worn pillows flat, stinky. Would not stay again. Breakfast massive buffet.

Leisure Partner

6/10

Pleasant

28 Dec 2025

Sarah

Good amenities, good cleaning staff & room.
Total let down is dining area & staff. Not helpful, just unorganised, all over the place every single day of our stay.
Reception staff only 1 was good and attentive, though we were only asking for taxi or checkout.
All others simple to dining staff, chaotic and not managing things well.
Cleaning staff, pool staff and gardeners - excellent.

Leisure Family_with_children

8/10

Excellent

20 Dec 2025

Xuefeng

Staff is warm. Room is old but ok. The

8/10

Excellent

19 Dec 2025

Ruth

Great hotel. An oasis after the hustle and bustle of Luxor, Karnak, etc. Great food and service and a generous sized room.

8/10

Excellent

14 Dec 2025

Margot

Totally recommend to stay here!

Leisure Family

10/10

Exceptional

06 Dec 2025

stephen

The location of this hotel is perfect. Just over 5k from the centre of Luxor but a different world. The gardens are beautiful and it is so peaceful. There is no hassle and you can wander round the grounds without being bothered
The rooms are spacious and very clean
There is enough choice for breakfast and for your evening meal
The staff are very professional and cannot do enough for you. English is widely spoken and understood
We loved this place so much that we have booked another week later in December

Partner

10/10

Exceptional

03 Dec 2025

Stephen

Great stay at the Jolie Ville Hotel & Spa. Right on the Nile River with a great breakfast and many restaurants. Staff were very friendly and accommodating. The infinity pool overlooking the Nile was amazing!

Friends_and_family Family

10/10

Exceptional

28 Nov 2025

drew

Room was clean staff was nice
Pool was good

Leisure Family

10/10

Exceptional

27 Nov 2025

Ahmad

The room was spacious and spotless, and I loved waking up to the beautiful view each morning. The food was excellent, with plenty of delicious options, and the service throughout my stay was attentive and friendly. Overall, a wonderful experience.

Leisure Partner

10/10

Exceptional

26 Nov 2025

sade

Spacious stay for families on the Nile !!
The resort is beautiful, rooms are large and clean upon check in staff member Loma got us early check in so we could rest they have many amenities, including spa and restaurants very good food! I highly recommend staying here when visiting Luxor!

Leisure Family

8/10

Excellent

26 Nov 2025

Diego

Good location, need certain remodeling

Friends_and_family Family

8/10

Excellent

26 Nov 2025

Adeem

The hotel and room were clean and the staff friendly. We had one issue with the hotel shuttle in the morning but otherwise everything was fine

Leisure Partner

10/10

Exceptional

21 Nov 2025

JINA

Such a nice hotel. Good view staff were so nice and helpful

10/10

Exceptional

18 Nov 2025

Daniela

Spacious, beautiful hotel and room. Breakfast was plentiful. Staff was very kind. They have different pools, a petting zoo, a spa, shops, everything you could want. A must in Luxor!

Leisure Friends

10/10

Exceptional

06 Nov 2025

Gudi

Everything was just perfect . The room has everything you need and is spacious and the bathroom is big as well .
The restaurants are great and the food delicious and not expensive .
Mustafa from reception went out of his way to make our stay comfortable , gave us an early check in and looked after us .
The pools are out of this world overlooking the Nile .
Drinks at the bar affordable .
One of our favorite hotels in the world

Partner

4/10

Poor

06 Nov 2025

Neve

Check in took forever followed by getting to our room for two people and no waters. The toiletries in the bathroom were used. What should be included in the amenities is the sauna but that cost extra money. Getting a cart to the room took multiple calls to reception. The rooms were outdated but the location and beauty is unmatched.

Friends_and_family Friends

10/10

Exceptional

03 Nov 2025

alex

Amazing location, gardens, view to Nile and stunning Infinity Pool looking to the Nile.
Nice rooms and amazing friendly staff.

8/10

Excellent

02 Nov 2025

heba

Clean rooms, very helpful and friendly staff. Delicious food and amazing view on the Nile

4/10

Poor

01 Nov 2025

Eoghan

Nice resort - clean and room was lovely. Staff were very poor, especially in the restaurants. Inattentive and argumentative.

Leisure Friends

10/10

Exceptional

31 Oct 2025

jack

All very good. Very well looked after by staff!

Friends_and_family Family

10/10

Exceptional

31 Oct 2025

Camilla

Excellent week long stay as a family. Rooms clean and spacious with much needed air con. Pool was lovely temperature and really quiet taking into account it was half term. Food was great. Staff friendly. Overall would definitely recommend!

Leisure Family

10/10

Exceptional

30 Oct 2025

Bradley

The resort was absolutely stunning!

Friends_and_family Family

10/10

Exceptional

30 Oct 2025

Gudi

Mustafa the front of house manager went out of his way to make sure our stay was wonderful .
The pool is one of the best in the world overlooking the Nile .
Dinner at the a la carte restaurant was both affordable and delicious .
All the staff are super friendly .
We can’t wait to return after our Nile cruise for another 2 days of pure luxury and relaxation

Partner

10/10

Exceptional

29 Oct 2025

Yan

This property located on an island. It’s like a paradise in bustling Luxor. It’s very interesting to experience the crowds and calmness in the same day. The food is not great, but good enough for us. The staff are friendly. We love to sit at the east bank of the Nile river waiting for the beautiful sunset. It’s amazing. You can also see the hot air balloons flying up from the west bank of the river in early morning when enjoying the breakfast. I would highly recommend this hotel.

Leisure Family

10/10

Exceptional

25 Oct 2025

Michelle

If you’re looking for a peaceful place to recharge and rest this is the best place to be . My stay was wonderful.

Leisure Self

8/10

Excellent

24 Oct 2025

Gurmeet

breakfast was really good and views, room clean and pool really nice. Not given 5 stars since took 40mins to check in, too long, they got 3 pools, they should make one adult only, so get some peace and quiet

10/10

Exceptional

20 Oct 2025

Linda

We enjoyed our stay at this hotel, it’s quiet and good for families, shuttle into Luxor was nice.

Leisure Partner

10/10

Exceptional

03 Oct 2025

Annette

Amazing

Wow! What a gem!! Staff couldn’t be more helpful. Resort was immaculate. Pools were amazing , views of the valley of the kings.
Gorgeous spot on the river for dinner and drinks snd just chilling. Our room had views of the river and swimming pool and was the biggest hotel room I’ve ever seen!!

Partner

10/10

Exceptional

23 Sep 2025

Jon

We are a family of 5, I have 3 daughters and I really liked that they had a huge kids pool with a slide and all. Also the mini zoo they have is great for the kids! Will definitely come back with the family!

Business_and_leisure Family_with_children

10/10

Exceptional

20 Sep 2025

Paul

superb. relaxing. safe. clean. affordable. choice of 3 pools

Leisure Family

10/10

Exceptional

14 Sep 2025

Liliana

Jolie Ville, like Luxor, like all of Egypt has exceptional hospitality. the location is beside the Nile and optimal for watching the Sunset. Will 3 pools there is one for everybody's preference. the breakfast buffet allows you a myriad of delectable choices everyday of the week. We fully enjoyed our stay and Jolie Ville is not far from downtown Luxor but also far enough away to be quiet calm and spacious.

Leisure Family

10/10

Exceptional

26 Jul 2025

Georgina

After all those beautiful temples we really needed a few days of relax and this resort had it all. Thanks Jolie Ville for a wonderful stay.

Leisure Family

10/10

Exceptional

22 Jul 2025

Family

大規模リゾートホテル。
プールが最高

Leisure Family

10/10

Exceptional

19 Jul 2025

Verified traveler

Relaxing and peaceful

The whole experience was fantastic. Friendly staff with good service. Comfortable rooms, lovely food, excellent pools. The area is beautiful and peaceful, a great contrast to the hustle and bustle of luxor.

Partner

10/10

Exceptional

17 Jul 2025

Shereen

Amazing hotel very relaxing

Leisure Family

10/10

Exceptional

11 Jul 2025

KAMAL

Very nice hotel and awesome staff

10/10

Exceptional

10 Jul 2025

Jon

Amazing 10/10

Amazing, I could say so much but it really was amazing. When I return to Egypt I absolutely will be back. Possibly my favourite hotel ever!

Self

10/10

Exceptional

08 Jul 2025

Caroline

The service was a highlight
The people were so greeting & nice.
Very professional & fast service
Spacious rooms
The views were breathtaking

Leisure Family_with_children

10/10

Exceptional

06 Jul 2025

Paul

Thanks Kerolos at jolie ville hotel luxor for his outstanding customer service. Really appreciate him.

Leisure Family_with_children

10/10

Exceptional

03 Jul 2025

Maged

I wouldn't hesitate to go back to this property if I ever visit Luxor again. Great view of the Nile, nice seating outside the room overlooking a well maintained garden. Great for family and business trips

Leisure Family

10/10

Exceptional

29 Jun 2025

Daryll

Great relaxing family hotel.

From the moment we arrived, the service at the hotel was absolutely fantastic, making us feel welcomed and well cared for throughout our stay. The property itself was spacious and beautifully lush, offering a serene escape from the bustle of everyday life. The pools were stunning—perfect for a relaxing afternoon. Each morning, the breakfast buffet impressed us with its wide variety of tasty options catering to all dietary needs. And every evening, we eagerly anticipated the dinner buffet, which was the perfect companion to breathtaking sunsets over the Nile. Truly a great place to stay.

Friends_and_family Family

10/10

Exceptional

27 Jun 2025

Virgilio

This is one of the best hotels in Luxor friendly staff and very well maintained, the property it’s very beautiful, my family and I have a great time there. I recommend it 100%

Leisure Family

10/10

Exceptional

25 Jun 2025

sheana

I was nervous about choosing this hotel based on some reviews (of being cut off and a bit out of the way from the attractions) but we had an excellent experience- nothing was far away and I cannot recommend this place enough. It is a safe haven in what is otherwise a very hectic environment of Luxor town (east bank) where we were constantly swamped by taxi drivers and people trying to sell you something in the centre of town. We felt really safe in Jolie Ville because there is security at the entry gate and once you drive in through the expansive gardens to Reception, you aren’t bothered at all. A buggy then drives you to your room.Rooms are spacious, the ones with Nile view are amazing to watch the sun setting. Great balcony. The winner is the peaceful, lush grounds full of beautiful flowers, trees and exotic birds. You have 3 pools and you’re right on the Nile bank. The view is therefore amazing. 4 restaurants, the food was good, a great spa, we had excellent massages, hair and nail salon and daily activities plus afternoon tea on a boat on the Nile. Staff are very courteous. Jamal and Hany in the Spa, Sehalba in the restaurant, Radwha in tours, thanks

Leisure Family

10/10

Exceptional

24 Jun 2025

Maged

Friendly staff
Amazing landscape
Very good breakfast buffet

Leisure Family

10/10

Exceptional

12 Jun 2025

Ted

This was my second stay, and we had a fantastic time. I thought I had booked a larger room, and was a bit disappointed when I arrived. Spoke with the manager and he was kind enough to take time out of his day to accommodate us and get us upgraded to a much larger room (for a fare difference). Everyone is always super helpful and nice to guests. This is somewhere that everyone should get to enjoy if and when they find themselves in southern Egypt. Especially families!

Leisure Partner

10/10

Exceptional

09 Jun 2025

Ma Lourdes

Great place to stay in Luxor

Really a nice place to stay in Luxor , Rooms are big and comfortable, very clean , and the pools are great . Breakfast and dinner included were good enough.

Friends_and_family Family

10/10

Exceptional

04 Jun 2025

Kim

Beautiful

Amazing attention to detail. The room was immense, immaculate and so comfortable. The bathroom was awash with free goodies and slippers. Room was clean and very well presented. The air con worked and was quiet. The lighting both bright and dim to cover every eventuality.

The polls are spotless and the attendant are happy to help and are pleasant and polite.

An array of restaurants available to choose from.

The grounds were immaculately and so clean. They an actively fight mosquito’s every evening. The staff are super friendly and will go out of their way to help.

I hope to visit again soon

Friends_and_family Family

8/10

Excellent

30 May 2025

Harnath

I recommend this hotel for a good night stay. Nice rooms, Quite, Nice restaurants, and friendly staff. 15 min drive to Luxor temple. 20 min drive to airport. Make sure every thing is working

6/10

Pleasant

29 May 2025

Angela

Not transparent with pricing for activities at the resort. Called originally and quoted 130 Egypt pounds per person for sail boat and then once downstairs at lobby was $ 12 usd per person . The tea and soda on the boat was twice as much of boat . Had hotel arrange car to airport and banged up car from 1970s with carpet on seats . Barely made it to the airport . The last item of frustration was paid for breakfast buffet but had to catch an early tour and wanted to take one croissant and banana for my son and lead restaurant person accused my of trying just to take the stuff . He eventually apologized once I told him I am here with large party and already spent hundreds of usd at dinners and etc and I have a breakfast included with my stay . All in like 2.5 star US hotel which needs to improve on their hospitality to make to a solid 3 stars

Leisure

6/10

Pleasant

04 May 2025

Bamah

Getting a taxi to the hotel is difficult at night, especially an Uber. The other drivers try to charge you more than double!
The food was fairly basic standard but a lot of choice.

6/10

Pleasant

02 May 2025

Bhanu

Nice resort. My room has a big issue

10/10

Exceptional

27 Apr 2025

Clarice

Our room was really spacious!! Could have been handicap accessible because it had that much space!! Staff was super friendly, welcoming and attentive! The property is huge, so you are able to call for a cart to come pick you up! We ate at the Asian restaurant which was okay! Lobby is always busy but I would say the grounds are pretty quiet. The pool with slide obviously attracts more kids than the one located closer to the lobby. You will need an outlet adapter. The hotel does have some but we weren't able to get them to work. Pro Tip* the outlet in the bathroom under the hair dryer works with a normal US plug (wink)

Leisure Family

10/10

Exceptional

25 Apr 2025

Saied

Best hotel in our visit to Egypt. Wonderful people including Zakaria in the front desk.

Leisure Family

10/10

Exceptional

23 Apr 2025

Angela Maria

Very beautiful hotel. An oasis from the craziness of Luxor and nice place to relax after visiting the temples !

Partner

10/10

Exceptional

23 Apr 2025

Rajive

Very nice ambience

Family

10/10

Exceptional

17 Apr 2025

shefa

Beautiful resort for some peace and tranquility. Pools were so relaxing, food was delicious. Views are spectacular and breathtaking. I stayed with my family two adults and two teens. Almost want to keep this place a secret so it doesn’t get overrun. Try their ice creams everyday, book a felluca ride early on. check the activity board for daily activities (fishing on the nile). Other guests are so respectful limiting noise, everyone picks up after themselves, greeting each other. Staff are respectful and friendly.

2/10

Poor

16 Apr 2025

Amin

Services is really bad employee aren't good and price is expensive for Egypt and thair service

10/10

Exceptional

12 Apr 2025

Teniola

One of the best holiday we have had so far! I know may people have commented on how beautiful the grounds of this property is, but i need to reiterate that is wonderfully gorgeous. The staff could not do enough to ensure our comfort, they were so courteous, warm and welcoming. I travelled with my teenagers and we had a fantastic few days. Thanks to the hardworking staff at Jolie Luxor.

Friends_and_family Family

10/10

Exceptional

12 Apr 2025

Anthony

It is a beautiful area with convenience to dining, fitness, and swimming areas. Our group love the atmosphere and the services. The rooms are very spacious housekeeping does an excellent job. Highly recommend staying here.

Leisure Friends

8/10

Excellent

11 Apr 2025

Vincent

A fantastic location right on the Nile.
Beautiful gardens.
The property is showing its age, furnishings are old, the decor showing its age.
Staff are terrific and are happy to help if you need them.

Definitely would stsy again.

Leisure Self

6/10

Pleasant

10 Apr 2025

Amin

Service and restourant is not good you have to waiting for food almost one hours

10/10

Exceptional

02 Apr 2025

Manosij

Nice resort with lots to do. The pools are fantastic. Communication prior to checkin to arrange airport pick ups wasn’t easy. Emails are not responded to, its better to call.

Leisure Family

10/10

Exceptional

29 Mar 2025

Kathleen

Everyone was super nice. Highly recommend.