Swanky Hotel Otomo

Japan , Hokkaido
Sapporo, 6, Nishi, Minami6-jo, Chuo-ku
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100 reviews shown

10/10

Exceptional

26 Dec 2025

Peter

We paid about $60AUD or around 6000yen and we got service and quality beyond what we paid for.
The room is small which is clearly advertised, so it's not an issue,however the room and amenities were very clean.
Staff are polite.
Amenities such as washer and dryer were all in order.

Leisure Partner

10/10

Exceptional

16 Aug 2025

Jeff

Close to a lot of food stalls, shopping area, and stations. Good for solo travellers.

Leisure Self

8/10

Excellent

05 Mar 2025

Rowan

Room was clean and tidy. The room was small but had everything one would need. Perfect place to have when spending all day outside.

Leisure Friends

8/10

Excellent

03 Jan 2025

Belinda

Great location close to Susukino station with a lot of shops and restaurants in the area. It's good if you like the nightlife, but not as great if you don't. The room and hotel facilities were very clean. It's a no frills type of place, which I expected since I got the room for a very low price. The breakfast was basic (a few types of bread), but the coffee machine was nice and had different beverage options.

Leisure Partner

10/10

Exceptional

07 Jun 2019

Verified traveler

The hotel is clean with good service. It is near city center, with easily access to Odori and JR station, either by walking 15-20 minutes, or by tram (streetcar) and subway.

4/10

Poor

27 Mar 2019

DANIEL

I will recommend this property to my friends & family cause the convenient locations, but feel very disappointing with the morning reception staff. I have check out on 22 mar 2019 4am , and i call a cab to the nearest bus station to Chitose Airport, But unfortunately we cannot communicate with the taxi driver, even we show the locations. So i walk back inside the hotel and ask the guy receptionist for help me translate to the taxi driver pls drive us to toyoko inn susukino. After he look at me going to another hotel. He was directly show the unhappy face and use his body language and say dont know. But i m sure the receptionist understand what i mention. He just do not want to assist us to the bus stop which near to toyoko inn susukino.
But lastly thanks for the taxi driver drive us to the bus stop and without charge us any price.

Leisure Family

8/10

Excellent

01 Feb 2019

YukChoo

The room is small but overall the location is pretty good, and easily accessible around the amenities.

Family

8/10

Excellent

05 Jan 2019

Gene Loulette

nice free breakfast

Family

10/10

Exceptional

31 Dec 2018

Verified traveler

Swanky was in a convenient location close to all the food. Had to walk about 8 minutes to the nearest subway station. Highly Recommended!

8/10

Excellent

25 Nov 2018

Mark

With hindsight we should have had a bigger room / bed. Swanky the hotel wasn't but it was clean and had all necessary facilities. Breakfast was pastries and coffee / orange juice but a welcome start to the day.

10/10

Exceptional

24 Sep 2018

Liz

The room is great for a quick - last minute stay. It was perfect for two people (we had a double bed). However, we didn't have any luggage. If you're bringing luggage with you - more than one large suitcase - this hotel room would be too small. The bed was comfortable. The hotel seems a bit dated, but the location is prime and everything met our basic needs.

10/10

Exceptional

16 Sep 2018

Verified traveler

clean, free breakfast, free wifi, nice staff, great business hotel.

6/10

Pleasant

02 Aug 2018

Verified traveler

the WiFi is heavy, i cannot use it enough. Totaly, it's ok.

8/10

Excellent

07 Jul 2018

Nasruddin

Small hotel in town

4/10

Poor

22 Jun 2018

So so

Parking fees very expensive,1200/night. Room very small

8/10

Excellent

16 Jun 2018

Verified traveler

Walking distance (10 mins) within most food places.

10/10

Exceptional

08 May 2018

Cozy hotel. Couldn't figure out how to turn on the heater. Tree next to windows had birds chirping at the wee hours of the morning. But good hotel.

10/10

Exceptional

19 Apr 2018

Verified traveler

It was a wonderful experience staying in Swanky Hotel Otomo. The room is really clean and neatly!

6/10

Pleasant

14 Mar 2018

Verified traveler

clean and close to sapporo

very clean, close to sapporo (easy stroll), beds are hard but that is Japan. Pillows very ordinary take your own if your a westerner. rooms had own on suites and was affordable so if only for a couple of days pretty cool. rooms are not for hanging out in but just for sleeping basically.

4/10

Poor

16 Feb 2018

Verified traveler

The front end service was bad in Japan standard. The bed/mattresses is horrible. I wouldn't recommend it to anyone.

Partner

6/10

Pleasant

11 Feb 2018

Verified traveler

Room is very small

Room is too small. There’s not enough space to open our big luggage. However, hotel staff is very nice ans they have delicious candy at the front desk. :)

8/10

Excellent

06 Feb 2018

lyndal

Good location

Clean room, good position for walking around susukino.

Partner

8/10

Excellent

03 Feb 2018

steven

Comfort and Cheap

Very nice hotel and cheap stay. Walk from susukino station about 15mins. Around hotel have lawson and 7 eleven convienient shop. Breakfast is bread,orange juice and coffee. Recommend for those travel have limited budget.
Conclusion: very good

8/10

Excellent

03 Feb 2018

Teh

Right in town.

Good location with nice bakeries and coffee as b'fast.

10/10

Exceptional

15 Jan 2018

Dennis

Comfortable

The location was not bad, just 5-10 min walk to the nearest Susukino station. There are a lot of restaurants, shops and adult stores in this area. The hotel room is small but both of us think its comfortable enough. Has everything you need for a short stay. The breakfast consisted of some western style bread, jam, butter, and coffee. Had no problems with the hotel staff too. It was a good stay, thank you.

Partner

8/10

Excellent

30 Oct 2017

Pok

Acceptable

Overall, it’s a good stay but the hotel didn’t have twin sharing which is rather surprising.

Family

8/10

Excellent

16 Oct 2017

Vickielee

Handy position

Very comfortable, free breakfast, very nice

Partner

6/10

Pleasant

11 Aug 2017

Karen

The room was not very clean. There was dust at some places and we found a toothbrush in the corner of the room. The staff are friendly and check in process was quick and smooth.

Partner

6/10

Pleasant

12 Feb 2017

Andreas Kronborg

No WIFI in room!

A typical business hotel in Sapporo. Located in the Sapporo's version of the Kabukicho in Tokyo.
There is NO WIFI in the rooms, only in the lobby, which is also a smoking area.
I was expecting a standard business hotel, which is what I got, but I was promised wifi in the room, which I didn't get.

Partner

6/10

Pleasant

03 Jan 2017

Verified traveler

For the price it was OK. The room was a bit dirty as there was some familiar looking \"stains\" on the wall next to the bed that grossed me out a bit. There is no wifi besides the lobby so unless you are packing a laptop with an eithernet port, you are out of luck for internet in your hotel room. IF you are JUST looking for a place to sleep, this place will suit you.

Partner

6/10

Pleasant

01 Jan 2017

Wee Ming

A very economical type of hotel in Sapporo

Room is typically small and pls don't expect much from it.

Family

8/10

Excellent

30 Dec 2016

Verified traveler

Convenient but a smoking hotel

The hotel at all was good, but the people were smoking at the entrance which is connected to the breakfast room. Therefore we couldn't enjoy the breakfast.

Family

6/10

Pleasant

24 Nov 2016

Jesline

Small room small hotel.

Very small room at affordable price. Reception service is very limited. No carpark. Do not expect too much for the breakfast.

Partner

4/10

Poor

28 Sep 2016

John

Hotel Stay

I am a non smoker and when I went into the room, I noticed right away that someone has smoked in the room not too long before I went in. I had to open the window and the door to let out the smoke. The bath towel was folded neatly and was placed on a rack but the hand towel was wrinkled up and placed on the towel bar as if someone used it and just left it there, so I did not use that hand towel. I asked for a non smoking room but I think that all the rooms in this hotel is a smoking room. The room was small but decent. The bathroom was was smaller than the usual small size and gave a little difficulty in going in and out of the bathroom even though I am not a big guy. I stayed here for one night. During the check in, a male worker checked me in. He was o.k., not mean or nice, and nothing special. Next day, during the check out, there was a female worker, which I tried to hand her a room key card, but without saying any word, she just pointed to the far left direction so I thought that she wanted me to place the room key card on the front desk. As I was trying to place it on the front desk, a customer behind me pointed to the small drop box that was just to the left of the female worker, so I placed it in the box. All during this time, the female worker was not doing anything but also did not say anything to me. Also, as I was leaving, I said thank you, but she did not even look at me or say anything to me and started talking to the only male customer that was behind me.

8/10

Excellent

26 Aug 2016

Verified traveler

Room is clean but small. Not too far from the main areas where people go.
We discovered that if one has a JR rail pass, it is better to stay in Otaru and travel to Sapporo for visits because the trains will get you from Otaru to the heart of Sapporo and there's less walking around. That way, you get a better room for the same price and more comfortable.

Partner

10/10

Exceptional

22 Aug 2016

Verified traveler

Stay was good. Staff was so helpful and friendly.

6/10

Pleasant

11 Aug 2016

Verified traveler

The name says it all

Rather a way from the town centre and pretty average hotel

Partner

8/10

Excellent

06 Jun 2016

Verified traveler

Well priced hotel in Susukino

The room is clean and quiet, compact, and room price included breakfast bread service provided in the cafeteria. Free WiFi was available on the ground floor (lobby and cafeteria) with charging points. Cigarette smell lingered in the common areas but did not effect the non-smoking hotel room. Staff are friendly and welcoming but understandably a little nervous around non-native language speakers. The room and bathroom are very small as its main patronage are travelling Japanese businessman, but still good value for the price.

6/10

Pleasant

15 Feb 2016

Korakod R.

Nice location

Good location, clean and friendly. Near restaurants.

6/10

Pleasant

11 Feb 2016

Verified traveler

Great place to stay for the price. Centrally located in Sapporo, so very convenient to get around the city.

Family

2/10

Poor

11 Feb 2016

Verified traveler

=_= not acceptable

1. No wifi in each floor, need to go to 1st floor to use wifi
2. Terriable, ppl can smoke next to rhe counter. Absolutely bad experience

6/10

Pleasant

03 Feb 2016

Verified traveler

Swanky Hotel in Sapporo

Kind of a rundown place - nothing fancy. They allow smoking in the lobby and the room I stayed in was a smoking room. I didn't mind because I smoke but just a heads up if you don't like the smell of cigarette smoke. Close walking distance to the arcade and Nijo fish market. Susukino subway station is close by.

4/10

Poor

10 Feb 2015

Verified traveler

Won't come again

The room was described for 2, but was really small, but the really unpleasant thing was actually the strong cigarette smell in the room, and in the bed. In the morning my hair was smelling like cigarette even though I'm a non-smoker. No free TV andno wifi, you have to pay to get a wire for the Internet... the price was way too high given these conditions.

8/10

Excellent

26 Apr 2026

mizui

いつも利用させていただいてます。
安心安定の施設です

Self

10/10

Exceptional

13 Apr 2026

Keita

料金がお得で、施設にも特に不満はありません！強いて言えば、コンセントがベッドにも1箇所欲しかったくらいです

Self

10/10

Exceptional

11 Mar 2026

Kwok Shing

職員英文交流很好，非常友善，鄰近商店購物非常方便，附近食物餐廳種類很多。

Self

10/10

Exceptional

01 Mar 2026

Miyachi

部屋はダブルベッドにマットレスは低反発で快適。1リットル牛乳パックが入る冷蔵庫あり。部屋内に湯沸かしポット等のお茶セットはないが、21時まで1階でウェルカムコーヒーが貰える。朝食はそのコーヒーマシンのドリンクとオレンジジュースとお水に小さめのパンが数種類のみだが無料なので満足。総じて良い滞在でした。

Self

8/10

Excellent

24 Feb 2026

hiroshi

クリーンスタッフの対応が良かったです
簡素だったけど朝の軽食サービスも良かったです

Self

8/10

Excellent

19 Jan 2026

Hisako

スタッフさんの対応も良く、すすきのにあるラーメン信玄に徒歩2分と利便性あり。

Leisure Family

10/10

Exceptional

11 Jan 2026

AINA

清潔でした

6/10

Pleasant

17 Dec 2025

tetsuo

寝るだけならば問題ない

Business

6/10

Pleasant

14 Dec 2025

taku

この季節、加湿器は必要。せめて、グラスやコップが欲しい。無いホテルは初めて。

Leisure Self

10/10

Exceptional

09 Dec 2025

YURIKO

綺麗だし、宿泊代も、4,000円ちょっとで、
とても良かったです。

Self

8/10

Excellent

07 Dec 2025

Hideo

枕とマットが最高に寝心地が良かったです。

6/10

Pleasant

25 Nov 2025

TAKAHISA

立地と値段がいいと思います。
部屋は狭い、最低限のものは揃ってます。

Self

6/10

Pleasant

24 Nov 2025

YUKI

施設は綺麗でした

Business Self

10/10

Exceptional

18 Nov 2025

takashi

安かったので、どうかと思いましたが全く問題なく快適でした。

Self

6/10

Pleasant

22 Oct 2025

ヒデアキ

気持ちよく宿泊させていただきました！
ありがとうございました。

Leisure Friends

6/10

Pleasant

08 Oct 2025

TETSUMI

普通です

Leisure Self

4/10

Poor

02 Oct 2025

TAKANORI

50年前なら普通のホテルという感じでです
価格が半分なら仕方がないかとうレベルでは

8/10

Excellent

01 Oct 2025

NORIHIRO

こじんまりした部屋で出張として使うには問題なしです

Business

8/10

Excellent

29 Sep 2025

あきお

ベッドが柔らかすぎる

Leisure Family

6/10

Pleasant

24 Sep 2025

Takayuki

空きが無く喫煙ルームを選択したが、部屋は紙タバコを直前まで放置していたかのようなタバコ臭さでチェックアウト後に全ての持ち物にキツイタバコ臭がついてしまった。元喫煙者の自分でもキツイので脱臭装置を入れて欲しい。
接客はややフランクだが必要十分。

10/10

Exceptional

22 Sep 2025

KEI

トイレットペーパーが残り少なくて予備も無いと気付いたのが午前4時で、持って来て貰うのも悪いし、連れも起こしてしまうので節約して我慢しました。

8/10

Excellent

21 Sep 2025

ヒデキ

また、泊まりたいです。

6/10

Pleasant

19 Sep 2025

よかった

Business

6/10

Pleasant

16 Sep 2025

えりこ

格安は良かったです。スタッフの方の説明は丁寧でした。

Business Self

6/10

Pleasant

16 Sep 2025

風呂がもう少し広いとなお良い。

8/10

Excellent

26 Aug 2025

MITSUHIKO

また、利用したい

凄くリラックスできました。
ススキノへのアクセスも良く、またフロントの応対も良かったです。
また利用しようと思いました。
ありがとうございました😊

Self

8/10

Excellent

19 Aug 2025

セイジ

建物・施設はやや古く、初めは大丈夫かと思ったが、めんてが行き届いているようで問題はなかった。
朝の軽食は、普通の朝食ではなく、まさに軽食だった。でも3種か4種のパンはみな美味しかった。何よりコーヒーは美味かった。
エアコンの調節がほとんど出来ず27℃に設定しても21度まで下がったままだったのが残念だった。恐らく空調システムとしての限界だったのだろう。

Business_and_leisure Self

6/10

Pleasant

16 Aug 2025

YUKIKO

場所はすすきのから近い為すすきの周辺をぶらつくのに便利でした。
また料金も安く朝食でパンとジュースが付くので良かったと思います。　
駐車場についてと電気ケトル等の貸出の物について説明がなかったのでマイナスです。
製氷機と冷蔵庫に水はありませんでした。購入が必要です。

Leisure Family

6/10

Pleasant

16 Aug 2025

Toshiko

The bed springs were soft and fluffy. I slept comfortably.
The space between the toilet and the wall was very narrow.

Leisure Self

8/10

Excellent

11 Aug 2025

CHIEMI

トイレの便座が壊れていますた

Friends_and_family Family

10/10

Exceptional

04 Aug 2025

KAORU

繁華街からも近く利用しやすい場所にあります。

Leisure Self

6/10

Pleasant

01 Aug 2025

SAORI

コーヒーのサービスは嬉しかったです。

8/10

Excellent

31 Jul 2025

TSUTOMU

この時期的に低コストで助かりました。

Self

8/10

Excellent

30 Jul 2025

ITO

コスパが良く清潔感があり良かったです

Leisure Friends

6/10

Pleasant

28 Jul 2025

Inoma

製氷機のサービスがあるのか無いのか見つけることができませんでした

Leisure Family

8/10

Excellent

22 Jul 2025

マサル

初めての宿泊ですが必要な設備は普通に揃っていて、無料のモーニングサービスがあって良かった。

6/10

Pleasant

13 Jul 2025

SATOMI

リピーターです
リーズナブルなので寝るだけならここで十分です

2/10

Poor

26 Jun 2025

としき

シャワーが壊れていて使えなかった。いったい設備の点検をしているのだろうか、不安を感じさせるホテルでした。二度と利用しないでしょう。

Leisure Self

6/10

Pleasant

17 Jun 2025

taishi

エレベーターの横の部屋だとうるさい

Leisure Self

8/10

Excellent

15 Jun 2025

akihiro

他より安かったので利用しました、場所は良い所です

Business

6/10

Pleasant

14 Jun 2025

ヤスヨ

フロントの人も親切で良かったのですが、ホテル入口のガラスが清掃なっておらず、かすんでいました。その他が良かっただけに残念です

Leisure Self

10/10

Exceptional

12 Jun 2025

Takao

朝食は、パン（4種類）、コーヒー、オレンジジュースですが、十分で満足でした。

Leisure Self

4/10

Poor

04 Jun 2025

Kazutoshi

お部屋は広くて良かったが、朝食のパンに付けるバターなどが欲しかった。
スタッフの方の対応が気持ち良かったですね。

Leisure

8/10

Excellent

02 Jun 2025

としゆき

お世話になりした。
ありがとうございます。

10/10

Exceptional

30 May 2025

daisuke

良かったです

Business Self

8/10

Excellent

28 May 2025

リュウスケ

良い

Business Self

6/10

Pleasant

24 May 2025

Takateru

立地と料金を照らし合わせると、コスパはいいと思う。

Business_and_leisure Family

8/10

Excellent

13 May 2025

ヒデノリ

リーズナブル

Business Self

8/10

Excellent

11 May 2025

Takashi

Good

6/10

Pleasant

06 May 2025

MAI

毎日掃除してくれる、とっても感謝します。清潔保持してます。

朝食は簡単過ぎます。いつも同じのパンだけ‼️
サラダ🥗どっか果物増えて欲しいかなぁ〜
洗濯機は少ない、ちょっとがっかりです。

Leisure Friends

6/10

Pleasant

20 Apr 2025

SANAE

フロントの人は丁寧な対応でした。

Leisure Friends

10/10

Exceptional

19 Apr 2025

yuji

親切丁寧

Leisure Self

10/10

Exceptional

19 Mar 2025

ISAO

場所も値段もよい

安くて便利。快適でした。トイレ、バスは小さいのですがあとは問題なしです。

Self

10/10

Exceptional

12 Mar 2025

Verified traveler

스스키노에서 가깝고 가성비가 좋아요

Self

10/10

Exceptional

12 Mar 2025

Verified traveler

好立地

すすきの徒歩圏内で好立地。朝食のパンもありがたかったです。

Business

8/10

Excellent

22 Feb 2025

Kamui

一人旅で宿泊するにはちょうど良いサービスでした。

Leisure Self

8/10

Excellent

22 Feb 2025

YUKA

安くて、枕、ベットが良くて快適でした。

Leisure Family

Swanky Hotel Otomo

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