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Quintessa Hotel Sapporo Susukino 63 Relax Spa

Hokkaido · Japan

1 11 Minami 6 Jo Nishi 3 Chome Chuo Ku SapporoView location

8.4/10Excellent368 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort8.2/108.2
Condition8.0/108.0
Neighborhood8.4/108.4
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quintessa Hotel Sapporo Susukino 63 Relax Spa

Moreover, there is a wireless Internet connection at hand in communal areas. Guests can enjoy the convenience of 24-hour reception. There is a car park at Quintessa Hotel Sapporo Susukino 63 Relax Spa. The hotel may charge a fee for some services.

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A stay at Quintessa Hotel Sapporo Susukino 63 Relax&Spa places you in the heart of Sapporo, within a 10-minute walk of Nakajima Park and Tanukikoji Shopping Street. This hotel is 0.6 mi (1 km) from Odori Park and 0.8 mi (1.2 km) from Sapporo TV Tower.

Make yourself at home in one of the 103 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include phones, housekeeping is provided on request, and you can request irons/ironing boards. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Unicode Support false LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 6:30 AM - midnight. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    • Property Registration Number 北海道指令札中保衛許可(旅)第5
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1400 for children
    • Nearby parking fee: JPY 1800 per night (328 ft away)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: JPY 5400.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    German

    Khmer

    Portuguese

    Korean

    Malay

    English

    Italian

    French

    Hungarian

    Spanish

    Vietnamese

    Thai

    Chinese (Cantonese)

    Ukrainian

    Japanese

    Chinese (Mandarin)

    Indonesian

    Polish

    Turkish

    Dutch

Nearby attractions

Susukino Street 0.2 km / 0.1 mi
Toyokawa Inari Sapporo Betsuin 0.3 km / 0.2 mi
Ramen Yokocho 0.3 km / 0.2 mi
Soseigawa Park 0.4 km / 0.3 mi
Nakajima Park 0.5 km / 0.3 mi
Tanukikoji Shopping Street 0.6 km / 0.4 mi
Nijo Market 0.9 km / 0.6 mi
Odori Park 1 km / 0.6 mi
Hoheikan 1 km / 0.6 mi
Sapporo Concert Hall 1.1 km / 0.7 mi
Sapporo TV Tower 1.2 km / 0.8 mi
Sapporo Clock Tower 1.2 km / 0.8 mi
Yahiko Shrine 1.4 km / 0.9 mi
Sapporo Cultural Arts Theater hitaru 1.5 km / 0.9 mi
Sapporogokoku Shrine 1.5 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Family rooms
  • hotel
  • Car parkExtra charge
  • 24-hour reception
  • Wi-fi
  • LaunderetteExtra charge
  • Lift accessExtra charge
  • Restaurant
  • Smoking areaExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU

    Photos are not available for this room type.

    Quintessa Hotel Sapporo Susukino 63 Relax Spa

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN BED NON SMOKINGDouble or Twin • QUEEN BED NON SMOKINGDBT.NM-QN

    Photos are not available for this room type.

    Quintessa Hotel Sapporo Susukino 63 Relax Spa

    Double or Twin QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Quintessa Hotel Sapporo Susukino 63 Relax Spa

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CAPACITY 6FAMILY ROOM • CAPACITY 6FAM.C6

    Photos are not available for this room type.

    Quintessa Hotel Sapporo Susukino 63 Relax Spa

    FAMILY ROOM CAPACITY 6

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CAPACITY 6

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.C6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Quintessa Hotel Sapporo Susukino 63 Relax Spa

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMYTWIN • ECONOMYTWN.EY

    Photos are not available for this room type.

    Quintessa Hotel Sapporo Susukino 63 Relax Spa

    TWIN ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ECONOMY NON SMOKINGDouble or Twin • ECONOMY NON SMOKINGDBT.EY-NM

    Photos are not available for this room type.

    Quintessa Hotel Sapporo Susukino 63 Relax Spa

    Double or Twin ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Quintessa Hotel Sapporo Susukino 63 Relax Spa

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Quintessa Hotel Sapporo Susukino 63 Relax Spa

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDSQUA.2B

    Photos are not available for this room type.

    Quintessa Hotel Sapporo Susukino 63 Relax Spa

    QUADRUPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BEDDBL.DB

    Photos are not available for this room type.

    Quintessa Hotel Sapporo Susukino 63 Relax Spa

    DOUBLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIOR TWO DOUBLE BEDSFAMILY ROOM • SUPERIOR TWO DOUBLE BEDSFAM.2D-SU

    Photos are not available for this room type.

    Quintessa Hotel Sapporo Susukino 63 Relax Spa

    FAMILY ROOM SUPERIOR TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY NON SMOKINGDOUBLE • ECONOMY NON SMOKINGDBL.EY-NM

    Photos are not available for this room type.

    Quintessa Hotel Sapporo Susukino 63 Relax Spa

    DOUBLE ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Quintessa Hotel Sapporo Susukino 63 Relax Spa

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Quintessa Hotel Sapporo Susukino 63 Relax Spa

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Quintessa Hotel Sapporo Susukino 63 Relax Spa

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMY NON SMOKINGTWIN • ECONOMY NON SMOKINGTWN.EY-NM

    Photos are not available for this room type.

    Quintessa Hotel Sapporo Susukino 63 Relax Spa

    TWIN ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Quintessa Hotel Sapporo Susukino 63 Relax Spa

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Quintessa Hotel Sapporo Susukino 63 Relax Spa

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Quintessa Hotel Sapporo Susukino 63 Relax Spa

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Quintessa Hotel Sapporo Susukino 63 Relax Spa

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Quintessa Hotel Sapporo Susukino 63 Relax Spa

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

    Photos are not available for this room type.

    Quintessa Hotel Sapporo Susukino 63 Relax Spa

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMY SMOKINGTWIN • ECONOMY SMOKINGTWN.EY-JK

    Photos are not available for this room type.

    Quintessa Hotel Sapporo Susukino 63 Relax Spa

    TWIN ECONOMY SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIOR NON SMOKINGFAMILY ROOM • SUPERIOR NON SMOKINGFAM.SU-NM

    Photos are not available for this room type.

    Quintessa Hotel Sapporo Susukino 63 Relax Spa

    FAMILY ROOM SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Quintessa Hotel Sapporo Susukino 63 Relax Spa

8.4
Excellent
368 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
8.0 /10
Neighborhood
8.4 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
20 Dec 2025
Edward
Lovely staff. Room was clean, public bath was amazing! Good breakfast options. 5-6 min walk from station and close to endless shopping and food options.
Leisure Self
6/10
Pleasant
26 Jul 2025
Stella
First time have a hotel has no coffee provide in the room.
Leisure Partner
8/10
Excellent
25 Jun 2025
Alvin
nice and quiet area
Leisure Family
6/10
Pleasant
02 Jun 2025
Jeffrey
Aside from the location which is good, room is way too claustrophobic. And the carpark is not free, charged at 1800yen per 24hrs and it doesnt allow multiple entries.
Friends_and_family Family
10/10
Exceptional
26 May 2025
see min

Comfortable stay and nice Onsen

The receptionist was able to communicate well in English. The room has minimal necessity, we requested spoon from reception when we wanted to eat pudding in room. Spacious room and nice bath salt at lobby. My kids are able to run around the room. Walking distance to restaurants. 10-15mins walking to the main tourist area.
Friends_and_family Family
10/10
Exceptional
09 Mar 2025
Allison
Staff was very nice and friendly to me. Granted I speak some Japanese and understand a good deal more (I lived here for 3 years but it was 7 years ago so my speaking is very rusty). But I was sort of a problem guest ,(I spilled a latte on my bed when packing, for example). But mainly they were VERY helpful when my Taq-u-bin didn't arrive. It was at the other Quintessenta a few blocks away. They helped track it down and then went to the other hotel to get it for me.

The rooms are also a little bigger than an APA which is nice. Also the spa is lovely and the bath salts are a lot of fun.

One thing to know: you may find people don't know this hotel exists and they drive you to or deliver luggage to the other one which is a short walk away. Obviously, that doesn't take away from the hotel at all, but just be aware it exists.
Leisure Partner
10/10
Exceptional
06 Mar 2025
Vincent
Vending machine, ice machine, bath salts
Leisure Friends
6/10
Pleasant
16 Feb 2025
Verified traveler

Could have been better…

Well located in Sapporo with very clean but very compact rooms. Amenities available if needed, but can’t get a proper coffee in the morning without paying for a full breakfast. 😕.
Self
10/10
Exceptional
16 Feb 2025
Kai Seong Joel
8 minutes walk from susukino station
Leisure Family
10/10
Exceptional
08 Feb 2025
Harry
We enjoyed the generous sleeping setup in the room and the authentic Japanese experience of public bath tub in the basement. The neighborhood is full of dining/drinking and shopping options, and the annual ice sculpture festival is almost right outside.
Leisure Family
6/10
Pleasant
18 Dec 2024
Ferlis

Unfriendly hotel

We are travelling in 4 pax and unable to book the larger toom as its not avaliable. We then book for 2 pax per room. Its a mistake as the room is so tiny that you are unable to open the luggages fully. I got to pack it on bed or outside the room.
Service wise, this lady named K Sago is rude. We left a coffee on the table, past the breakfast dining, she shake hr head and as if we have commit a terrible act because she need to clear it for us. Next, when we check out and deposit at the hotel, she bombak us with unnecessary questions. Tone is not friendly. Breakfast wise is vety simple, can do away. Location is good but not worth the stay.
Friends_and_family Family
8/10
Excellent
07 Oct 2024
sunny wonsun

Relaxing Stay

Nice Spa in the basement.
Very convenient location.
Room did not have a view.
Very small room with low ceiling.
Cannot open the window for fresh Air.
Nice big TV on the wall but was not a smart TV.

Self
10/10
Exceptional
16 Aug 2024
Sugyeong

Best experience ever

Experience “Clean, Cozy, Relax, Healthy food” at one time. Forget everything anxiety and nervous. enough time to communicate with family
Friends_and_family Family
8/10
Excellent
30 Jul 2024
Tracy
Onsen was nice. Many people, including myself, use it instead of the tiny bathroom. The hotel room space is small, though it is the expected small Japanese hotel rooms at this level. We had to be creative to find space for our 5 luggages. Breakfast is nice if included; however, I wouldn't pay extra 2000 yen for it. Laundry was nice. It costs $300 yen per load and it includes detergent.
Leisure Family
10/10
Exceptional
06 Jul 2024
Janyce
Definitely recommend.
Leisure Partner
10/10
Exceptional
12 Jun 2024
LEI
For the price you had best deal in Saporo. I’ll stay again if I came again.
Leisure Partner
8/10
Excellent
22 Apr 2024
Kirsten
Easy check out via machine.
Leisure Partner
10/10
Exceptional
14 Feb 2024
Emily
Great location, right in the center of town. Wonderful hotel with a great public bath and sauna
Leisure Partner
4/10
Poor
01 Feb 2024
Verified traveler
Tiny room but convenience
10/10
Exceptional
11 Jan 2024
Francesca
Super convenient location in Susukino, close to pretty much everything I needed during my long stay. Hotel is fairly new so the facilities were great and the onsen was also quite relaxing. Staff was so nice and accommodating! I would definitely recommend this place and would love to go back again.
Leisure Self
10/10
Exceptional
11 Mar 2020
Yoshie

Comfortable stay

There were a few issues at housekeeping related, however the young male staff took care of it. Also we thanked for allowing us early check in, appreciated.
Partner
6/10
Pleasant
03 Feb 2020
Cynthia
Liked the location and friendliness of staff. But room was a little too small and was hard to move around.
Leisure Friends
10/10
Exceptional
30 Jul 2019
edgar

my wonderful stay in Sapporo

our stay is just great..near to almost everthing in town
Partner
10/10
Exceptional
26 May 2019
Verified traveler
It was a simple check in process and while the hotel is older, it is well taken care of and breakfast was delicious!
8/10
Excellent
31 Jul 2026
Keiko
おねだんがお安かったので満足です。
9階でしたが窓の外は壁だったので景色が見られたらよかったなあと思いました。
ウェルカムドリンクがありましたが無くなってることもありました。
でも、設置してくれてるだけでもいいと思います。
スタッフの対応は人によりけりでした。
10/10
Exceptional
21 Jul 2026
Jundai
綺麗でよかったです
8/10
Excellent
14 Jul 2026
ISHII
施設が綺麗で清潔感があった!
Friends
10/10
Exceptional
07 Jul 2026
Yoshie
スパがあって嬉しかったです。
Partner
8/10
Excellent
05 Jul 2026
Shiho
大浴場があるのがよかったです😊
夏なのに慣れない寒さを感じていたので、温まりました。
Self
8/10
Excellent
21 Jun 2026
takao
綺麗なホテルでした。
Friends
10/10
Exceptional
31 May 2026
satoru
とくになし
10/10
Exceptional
28 May 2026
Yi Fan
飯店位置很好, 離熱鬧地區很近, 但入口有點不明顯, 開車經過時容易錯過
員工態度好
備品很充足, 還有各種泡澡的鹽和香料
Partner
6/10
Pleasant
21 May 2026
hideyuki
いつも出張の際に利用させていただいております。
大浴場に加え、サウナや水風呂も併設されており、大変気に入っております。

しかしながら、本日朝風呂で大浴場を利用した際、排水溝の詰まりによるものか、流した水が排水溝から溢れている状態で、非常に不快感を感じました。

前夜にサウナを利用した際にも、すでに排水が詰まり気味の印象がありましたので、夜間清掃や点検が十分ではなかったのではないかと感じております。

施設自体はとても気に入っておりますので、今後も快適に利用できるよう、ぜひ改善・点検のご対応をお願いいたします。
Business Self
2/10
Poor
21 May 2026
Oku
起床後、なぜかノックもせずにスタッフがドアを開けて入室してきた。
チェックアウト時間でもなく、、、
チェックアウト時もフロントからその旨言われず。
不在時に入室してるかもと思い気持ち悪かった。
8/10
Excellent
03 May 2026
RYOTA
良かった
Self
10/10
Exceptional
26 Apr 2026
Akiyuki
とても過ごし易かったです。
ちょっと気になる点は…

◯ほぼ全てのSTAFFさんが素晴らしい対応だったけどチェックアウト時のSTAFFさんだけまるっきり愛想もなく残念だった。愛想欲しい訳じゃないけど他のSTAFFが良かっただけに気になってしまった。
◯チェックイン時の端末の面倒臭さ。結局STAFFの方が手書きでの案内してくれたけどアレは面倒。
◯2泊したのですが朝食がまるっきり同じだった。
◯朝食会場のコーヒー淹れるところにゴミ箱があった方がいい(クリームや砂糖入れた人が困る)
◯お風呂の床がぬるぬるしておりかなり気を付けないと危ないレベルだった
Family
10/10
Exceptional
21 Mar 2026
Riri
施設に入った瞬間に品のある香りが漂ってきてすごく気分が上がった。従業員の方々の対応も素晴らしい。アメニティやサービスも充実していて、部屋も気になる点が一切なかった。朝食ビュッフェも美味しくとても良い旅だった。
10/10
Exceptional
09 Mar 2026
Naoki
時々利用させてもらってます。静かで良いホテルです
8/10
Excellent
19 Feb 2026
Kennosuke
へ
4/10
Poor
18 Feb 2026
hitoshi
フロントスタッフの対応がイマイチでした
Family
8/10
Excellent
13 Feb 2026
YIH-JIUN
浴場很不錯,在一整天走路後可以放鬆
8/10
Excellent
07 Feb 2026
hideyuki
サウナはいいね
Friends_and_family Family
10/10
Exceptional
05 Feb 2026
Seoyun
Good
10/10
Exceptional
12 Jan 2026
kouji
室内はきれいで清潔。受付スタッフの対応は丁寧でした。
10/10
Exceptional
04 Jan 2026
Jun Hee
아침 식사 깔끔합니다. 방이 좀 좁은게 아쉽네요.
Friends_and_family Family
6/10
Pleasant
02 Jan 2026
MASAAKI
宿泊者は外人が多いイメージでしたが浴室がタトゥー入れ墨禁止だったので、入浴者が少なかったので良かった
8/10
Excellent
01 Jan 2026
Akihiro
客室も清潔で、設備等良かったです。
また宿泊したいホテルです。
ありがとうございました。
Leisure Partner
10/10
Exceptional
13 Dec 2025
hiroshi
風呂が良かった
8/10
Excellent
12 Dec 2025
Taisuke
最高の設備でした。
8/10
Excellent
27 Nov 2025
Kei
広い部屋ではなかったけど清潔感があり、大浴場も綺麗で満足でした
8/10
Excellent
24 Nov 2025
inwoo
4박했는데 청소 해주는 건 한 번뿐 청소기 돌려달라고 부탁하였으나 안했음 가격에 비해서 호텔 전체는 깨끗하고 무엇보다 온천이 있어서 좋았어요 그런데 퀸사이즈 침대 하나 방은 너무나 좁아서 힘듬 차라리 돈 추가해서 듀인방을 추천드립니다
Friends_and_family Friends
6/10
Pleasant
19 Nov 2025
KAZUMI
コンパクトなお部屋でしたが清潔感があり快適に過ごせました
Leisure Family
10/10
Exceptional
09 Nov 2025
SEKIGUCHI
ホテル全体が綺麗で、大浴場とサウナの設備が非常によかったです
Self
8/10
Excellent
25 Oct 2025
shin
サウナよかた
10/10
Exceptional
17 Oct 2025
Toshio
はい。
Partner
8/10
Excellent
15 Oct 2025
Konoka
今回Zeppでのライブのため利用しました!駅とライブ会場の間にあり、とても便利でした!
大浴場があるので選びましたが、お部屋がとても綺麗で良かったです!ウェルカムドリンクやバスソルトなどもフリーサービスで癒しの空間でした。
唯一隣の部屋の音が聞こえやすいことだけ気になりましたが、よくある事なのでリピートしたいなと思っています。
Leisure Self
8/10
Excellent
05 Oct 2025
Daisuke
立地とスタッフ対応は◎。部屋が思ったより狭いのと水回りが貧弱。価格を考えたら有り。
Leisure Self
8/10
Excellent
29 Sep 2025
Irie
さ
8/10
Excellent
21 Sep 2025
Ikuko
アメニティは必要なものだけを選ぶタイプが合理的で良いと思いました。
大浴場も清潔で気持ち良かったです。
ただコンビニがあまり近く無かったのでちょっぴり不便さを感じました。
Leisure Partner
2/10
Poor
21 Sep 2025
Masato
とにかく狭かったです。
いくら寝るだけの部屋と言っても2人は厳しい。
冷蔵庫の中が臭い。
清掃入ってくれたが汚い
Leisure Partner
10/10
Exceptional
11 Sep 2025
???
とても良かった
Leisure
10/10
Exceptional
07 Sep 2025
HISAE
今回、札幌ドームへのイベントに参加する為に宿泊させて頂きましたが、ドームへのアクセスも良く戻って来てからの夕飯も繁華街にあるので色々食べる場所もありとにかく便利
大浴場も利用時間が長く助かりました。
朝食バイキングも、シティホテルを思わせるラインアップで良かったです。駐車場も広い提携駐車場が隣にあり使いやすかったです。機会があれば是非もう一度宿泊したいホテルです。
8/10
Excellent
06 Sep 2025
Koji
大浴場がありリラックスできました
3人部屋にしては少し狭かったかな
Leisure Family_with_children
10/10
Exceptional
29 Aug 2025
Verified traveler

Genial!

C’etait vraiment confortable.
Friends_and_family Family
6/10
Pleasant
18 Aug 2025
AKIRA
good
10/10
Exceptional
17 Aug 2025
DAI
大浴場のサウナが広く心地よかったです。中心地に歩いてすぐなので観光、ショッピングの利便性が高かったです。
Leisure Family_with_children
8/10
Excellent
04 Aug 2025
hyeonmin

위치 좋고 사우나 이용가능한 호텔

사우나 너무 좋음 침대, 침구류 편하고 쾌적함
청결은 보통인데 신경쓰일정도 아님
위치 좋음 근처에 편의점 많음
Friends_and_family Friends
8/10
Excellent
26 Jul 2025
RYUJI
特に無し
10/10
Exceptional
14 Jul 2025
ikeda

男同士のゴルフ旅行

大浴場が大変良かったです
サウナも広く リラックスできました。
Friends_and_family Friends
8/10
Excellent
03 Jul 2025
YUKO
大浴場が完備されててとても良かったです!少し混み合うと脱衣場が使いにくいです。
朝食がもう少し安いと嬉しいです!
Business_and_leisure Friends
4/10
Poor
11 Jun 2025
Verified traveler
清潔さをあまりかんじませんでした。
至る所に誇り。エアコンの吹き出し口も誇り。

お風呂については、特にサウナの内気浴の階段の所は蜘蛛の巣だらけ。
脱衣所もマナーの悪い方もいるので、びちゃびちゃに濡れてました。
たまたまかもしれませんが定期的なチェックは必要かと。
Business
10/10
Exceptional
04 Jun 2025
Takashi
出張で2泊利用させていただきました。すすきのど真ん中でとても便利な立地でした。ホテルはとても清潔でスタッフさんもフレンドリーでした♪
Business Self
10/10
Exceptional
22 May 2025
Kaede
綺麗で急な変更にも対応してくださり、大変満足です。
Leisure Partner
8/10
Excellent
14 May 2025
Masanori
すすきの中心部にあり交通アクセスも良く部屋も快適
Leisure Friends
6/10
Pleasant
04 May 2025
Satoshi

まあまあ

写真ほど部屋は狭くて窮屈です。
Friends_and_family Family
4/10
Poor
18 Apr 2025
Verified traveler
一見するとキレイなホテルだと思います。壁紙も新しいし、家具もモダンなものになっています。
ただし、カーテンフックにカーテンがかかっていなかったり、浴室のタオルフックが外れたままになっていたり、シャワーホースが黒ずんだままになっていたり。
ほんのちょっとしたことですが、快適とは言えないホテルでした。もったいないと思いました。
Business
10/10
Exceptional
17 Apr 2025
YUKI
3人ツインで予約していたのですが、大きな角部屋でエキストラベッドを追加してくれました。
大浴場もあって良かったです♨️
8/10
Excellent
15 Apr 2025
??
綺麗で部屋もゆったり目で良かった
6/10
Pleasant
11 Apr 2025
KEIZOU
UB:ウオシュレット水出ない。
  バスシャワー壊れてる
大浴場有るの良い
Self
10/10
Exceptional
11 Apr 2025
Emmelie
Clean and very comfortable. No tattoos allowed in the public Bath sadly. As I have tattoos it made me sad.

Loved the free bath salt!
Friends_and_family Friends
10/10
Exceptional
06 Apr 2025
Verified traveler

價格合宜的住宿。

有湯泡先給一個讚,只是房間的空調不能調溫使得房內的溫度有點高,有點美中不足。
Friends_and_family Family
10/10
Exceptional
31 Mar 2025
WADA
朝食のレストランがとても清潔感がありました。スタッフの女のもとても感じが良かったです。
8/10
Excellent
30 Mar 2025
Ryouma
立地はメイン通りに近いが入り口付近は静かで落ち着いていて安心

施設の清潔さは可もなく不可もなく
一般的なホテルレベルです

フロントスタッフの対応はとても良かったです
8/10
Excellent
08 Mar 2025
Akihiro
水風呂が冷たすぎた。
6/10
Pleasant
03 Mar 2025
PARK
로비에 쓰레기통이 없어 불편함
Friends_and_family Family
8/10
Excellent
02 Mar 2025
Rasmus

Great stay in Sapporo

Had a nice couple of nights here. Decent location and room. Good onsen as well, great breakfast and really friendly service. Would stay again.
Partner
8/10
Excellent
16 Feb 2025
KEISUKE
雪が結構降っていましたが近くまで地下街があり歩道も割と雪かきされているので歩きやすかったです。
Leisure Family
10/10
Exceptional
09 Feb 2025
Su Yeon
I really liked the bath in the basement of the hotel. And the accommodation was comfortable and clean. I was happy to stay at a nice hotel
Leisure Friends
6/10
Pleasant
09 Feb 2025
HIDEYASU
サウナが最高!部屋は普通。

サウナがとても良かったです。温度や湿度のバランスがちょうどよく、しっかり汗をかけました。水風呂も気持ちよくて、整う感覚を存分に味わえました!
一方で、部屋は特に特徴もなく普通でした。清潔感はありましたが、特別感を求めるなら少し物足りないかも。
サウナ目的で利用するには十分満足できる施設でした!
Leisure Partner
10/10
Exceptional
06 Jan 2025
HARUKA
大浴場があり、清潔で気持ちよかったです。
お部屋も綺麗で満足です。
Leisure Friends
10/10
Exceptional
20 Dec 2024
MASAYUKI
とても良い
Leisure Partner
6/10
Pleasant
19 Dec 2024
Teppei
ススキノの駅から徒歩圏内だが、冬の北海道は寒く少し遠く感じた。
飲食店は有名店が近隣に多数あり、ススキノを満喫するには良い。
大浴場も清潔で、朝にも入浴可能です。
Leisure Partner
8/10
Excellent
16 Dec 2024
Lung-chu
離薄野很近很方便,附大浴場可享泡湯樂趣,唯一缺點就是無法每天客房清潔。
Friends_and_family Family
10/10
Exceptional
06 Dec 2024
DongJin
남성 고객 위주의 비지니스 호텔적인 성격을 가짐
전반적으로 좋은 시설과 서비스 와 그에 랍당한 가격
위치도여행지들과 그리 멀지 않아 추천할민 하다
Self
10/10
Exceptional
22 Nov 2024
??
温泉が良く疲れが取れました。朝食はとても美味しく満足でした。
10/10
Exceptional
22 Nov 2024
Verified traveler

すごい綺麗で便利で浴場がタバコ臭い。

家族で滞在。とても新しく綺麗でよかった。ススキノ中心部から徒歩すぐで子供への環境は良く無いが、利便性でこれより良いホテルは無いかと。残念なのは大浴場の横に喫煙場があるせいか、とにかくタバコ臭い。とにかくタバコ臭い。地下に喫煙所作ると煙は上に上がりますよ。周辺に同じクインテッサホテルがあるのでタクシーで間違える可能性があります。
Friends_and_family Family
8/10
Excellent
09 Nov 2024
Masato
思っていた部屋より、少し狭かった。階によって差があるのだと思う。大浴場とサウナはよかった。
Business Self
4/10
Poor
16 Oct 2024
Tomoya
部屋が狭くて窮屈だった
10/10
Exceptional
03 Sep 2024
SANG OH
It was great experience to me.

Facilities are clean & new. Breakfast was good enough. Very conveniently located near Susukino station. The room size was not enough for a couple traveller but it was what I paid for.

Most importantly, the spa & sauna facilities were fantastic delight enabling to rest my tired body after everyday's tour.

One thing I recommend to the hotel is;

Please send e-mail to all guest immeiately after booking confirmation cautioning possible confusion over hotel location because there are 3 hotels with similiar names nearby as follow;
- Quintessa hotel Sapporo
- Quintessa hotel Sapporo Susukino
- Quintessa hotel Sapporo Susukino 63 Relax&Spa

Also you better discuss Google Japan to list all three hotels using names of Quintessa hotel Sapporo ****** as a search result of common part name.

Otherwise it may cause big troubles for guests who are not very familiar with using Google map.
Partner
8/10
Excellent
26 Aug 2024
Masashi
部屋が狭くて床でスーツケースが開けませんでした。しかしそれ以外は特に問題なく良いホテルでした。
Leisure Self

Location & surroundings

Quintessa Hotel Sapporo Susukino 63 Relax Spa
1 11 Minami 6 Jo Nishi 3 Chome Chuo Ku Sapporo, Sapporo, Japan

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Quintessa Hotel Sapporo Susukino 63 Relax Spa

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