Name: Avataar Kathmandu Hotel
Address: Z-Street, Thamel Central, Kathmandu, 44601, NP

2/10

Poor

10 Jun 2026

Rashidul

Hotel room not as described. In room amenities not as described. Room infested with cockroaches and hotel kitchen infested with rats. Had no choice but to stay the first night as vulnerable guests had already fallen asleep by the time i realised all of this. Checked out the next morning and claimed refund for unused nights. Hotel refused to refund first night saying Expedia takes commission so they lose money (that really should not be something hotel passes onto me). I had a completely sleepless night as i was trying to find alternative accomodation as such short notice and had to skip breakfast out of fear of potential health and hygiene hazards in the kitchen.

Hote also posts fake reviews on review sites. I jave documented evidence of a staff member posting a 5 star review.

Family_with_children

10/10

Exceptional

11 Jun 2025

Paul

The manager and staff were always friendly and helpful. Excellent breakfast.

Leisure Partner

10/10

Exceptional

18 May 2025

Joanna

Great location and service

I enjoyed my stay at this family run hotel. It's in a convenient location in Thamel but a little bit off the major streets so it's quiet at night.

Self

2/10

Poor

07 Apr 2025

Afzal

At arrival, one room was give (room 301) which was beyond expectation. Very dirty floor, dirty microwave, not functioning fridge, windows so filthy you could not see through them, balcony doors not falling on the locks, door handles stained with pigeon poo: just horrible. Went to the clerk at reception who mentioned there were no other rooms and displayed a very not-interested nasty attitude. When asked for a full refund, he called the manager and all of a sudden, another room was available. This was room 405. Went to inspect this room as same story as 301. Not acceptable at all. Finally room 306 was shown and and this appeared to be a little better. However, the floor and furniture were very dusty bathroom was now finally OK and acceptable: however the level of cleanliness was not. I ended up cleaning the floor and furniture myself and asked for a mop and cleaning detergent. Delivered was a very black dirty mob and no detergent at all. Guy..this is the level of the Avataar hotel. Breakfast on the top floor is a big joke. except for the view. Dirty stained cups and ended up with rash on my tongue. I took just one day breakfast only where I only drank the tea wit this result. Positive matter is the water pressure and warmth of the shower. ON the first day of breakfast I met the manager/owner? who wanted to have my opinion and would connect with me later on. I briefly shared my experience and never heard from him again. This hotel is a big rip off.

Business Self

10/10

Exceptional

30 Mar 2025

Darshan

Staff was very friendly and professional. I would recommend this hotel of location and the staff making it positive experience. Hotel is old but the staff made it a great experience.

Leisure Partner

10/10

Exceptional

09 Feb 2025

SAMUEL

Great location on one of the few quieter streets in Thamel. Super friendly staff that will make you feel at home during your stay. My favorite feature was the rooftop, which one of the highest in Thamel, and great for soaking up the scenary of mountains and some glorious sunshine - also with it being the highest up there privacy is very well established too. Ruchana and Sanjay were phenomenal managers and will ensure you are comfortable and well settled.

Leisure Self

10/10

Exceptional

24 Sep 2024

Andrew

A Positive Stay!

The overall experience I had at this hotel is very positive! I was first given an upgrade to a suite, which the room is very big, clean and comfortable! Their wifi is great and stable too!

The breakfast was great with a great variety of selections.

Most importantly, the staffs have all been friendly, helpful and very professional addressing my requests. They are also able to help you book customised tour trips around Kathmandu.

I will highly recommend this hotel to others!

Self

8/10

Excellent

09 Mar 2024

SMartis

Friendly staff is a star for this hotel.

Leisure Self

10/10

Exceptional

05 Mar 2024

Ivan

Excellent location for meals, coffee shop directly across, tours, shopping, and some tourist sights. The room had a clean design and all facilities working.

Leisure Self

10/10

Exceptional

15 Oct 2023

Eugenia Z

Liked everything The staff was so kind. Would liked to have had phone number to tell them where I was in the airport since I was not in arrivals

Leisure Self

10/10

Exceptional

22 Jan 2022

Reewaz

The hospitality and welcomeness was exceptional. The staff were very polite and friendly. The property is nicely situated in the midst of a bustling tourist-town Thamel, which made it easier to go around. The amenities provided were great as well. I recommend this place for future travelers!

Leisure Partner

8/10

Excellent

13 Dec 2019

Verified traveler

Location , clean & safe . View from top is awesome. Mr Josef in restaurant wonderful and really cares guest. Though tea kettle is available but milk powder is not provided.

Leisure

8/10

Excellent

06 Nov 2019

Mr KABIR

Good hotel in Thamel area

Good budget hotel. Clean, safe, and friendly staff.
Easy to get anywhere with plenty of taxi and buses nearby.
area full of tourists and backpackers.no trouble at all.my only complaint is about breakfast.they should add more items.
Apart from this I would recommend to anyone.

Self

8/10

Excellent

18 Oct 2019

Verified traveler

Good location for what meeting up with my party in Thamel.

Leisure

10/10

Exceptional

30 Jun 2019

Verified traveler

It's at the heart of Thamel. Close to everything. Great customer service and restaurant at the 6th floor was great.

Friends_and_family Family

8/10

Excellent

26 Apr 2019

Verified traveler

Staff and management had very good customer focus. They were well trained and professional.

Leisure Self

10/10

Exceptional

09 Apr 2019

Verified traveler

Location is great, stafff are friendly and the showers are super hot.

Also breakfast is fantastic

Leisure Partner

10/10

Exceptional

15 Feb 2019

Verified traveler

The Avataar Hotel has very talented staff, respect the customers and very well aware regarding the need of their customers and provide them the required services. The Hotel has a very good room service and the staff always smiles when they are providing the services to their Guests. This is my second visit there in last two years and I wish I travel to Nepal every year and will enjoy their services. The Hotel has extended in house travel agency.with very well experienced staff and the drivers of their cabs fleet are responsible, trustworthy and courteous. Ashok Sharma

Leisure Family

8/10

Excellent

14 Oct 2018

Ash

Nice hotel in good location

Finding the hotel was a bit of the challenge, however between the taxi and the hotel they got me there. When making a booking, insist on a room not facing the street otherwise you won't sleep.

8/10

Excellent

26 Sep 2018

Larisa

Good stay in Kathmandu

The stay was very good! Very friendly staff, good localion, good price! Nice breakfast.

Friends

10/10

Exceptional

19 Sep 2018

Kevin

Amazing rooms and service

Staffs were very professional. Hotel was at center of thamel. Room were nice and clean. Will definetly be back. Thanks to jeshon and all the staffs for a great week.

6/10

Pleasant

18 Aug 2018

Laura

Good location and modern bedrooms

Located in the tourist area of Themal, Avataar Hotel is central and within walking distance of some main attractions and taxi services. The staff were helpful and organised a free airport taxi one way when we left, which was very helpful and efficient. Breakfast on the rooftop was adequate with a sufficient range of foods and drinks. The room was very modern with air con and fridge (although ours didn’t turn on). There was an issue with hotel water for our last two days but this is common in Nepal, although communication from the staff would have been nice to let us know if/when it was coming back on. Overall, we had a pleasant stay.

10/10

Exceptional

17 Aug 2018

Maddy

Centrally located with lots of shops. The breakfast was great and the staff so helpful and friendly

10/10

Exceptional

03 Jul 2018

md

Very comfortable environment

Great breakfast...gud restaurants around..great staffs

8/10

Excellent

18 Apr 2018

Thomas

OK hotel

Hotel is OK, you get what you pay for.

Friends

8/10

Excellent

07 Apr 2018

Tania

Great location

I loved this hotel the location was fabulous, right in the heart of where I wanted to be. I already recommended to a friend and she is already staying there.

8/10

Excellent

27 Jul 2017

Mick

Great location, friendly staff and very affordable

My friend and I recently stayed here. The twin room was big enough not to be tripping over each other. This was our first trip to Kathmandu and i found this Hotel on Expedia and it was as it appears on the photos. One of the owners, Mr Jack is also a registered travel agent, so we booked our domestic flights and tours through him, He also arranged all our airport transfers. If you are looking for a clean, friendly and reasonably priced accomadation in Thamel, then this will be for you.

10/10

Exceptional

21 Jul 2017

Wael

Very good hotel

Very good hotel. Clean an wide room. Nice decoration. clean bathroom. Good WIFI. Nice location in Thamel area. very freindly and helpful staff.

8/10

Excellent

01 Jun 2017

Hugo

Nice place, good value.

Overall a nice place to stay. Room seemed a bit smaller than advertised (per measurements) I would recommend to include the breakfast. It's a bit more expensive if need to buy it. The staff is extremely friendly. The fast food stand at the lobby is very cheap and convenient for a quick meal. The root top terrace is very nice. I would definitely stay there again. It's a good value. The transfer from the airport was very reliable also.

2/10

Poor

29 Mar 2017

Verified traveler

Central Location but with BUGS

There were bugs in the room. The staff was really helpful, they've moved to another room. However i will never forget the shock of seeing dozens of 2-inch-big bugs in the room running around. I'm looking for a compensation of the full stay price, it can be in Orbucks as well.

8/10

Excellent

16 Jan 2017

Verified traveler

Good hotel

Good hotel..average breakfast..choice of food menu are very less..staff are very nice.

10/10

Exceptional

10 Jan 2017

Verified traveler

Excellent Hotel

Everything was perfect and great.I stayed this hotel before and like everything here.The hotel, location and room were all perfect. The breakfast was excellent on the 6th floor rooftop garden restaurant with the nice view over Kathmandu city.The staff had warmth in their hospitality. They worked in making my stay very comfortable. They can help you to organised a city tour or any information you want with good price. Very friendly & very helpful; all in all I would definitely recommend to everybody.

10/10

Exceptional

08 Dec 2016

Ashok Sharma

Nice hotel close to all facilities good location.

I have a very good experience in this hotel as at the midnight of November 28, 2016 I was having unbearable pain and I had requested the front desk to call for an ambulance, the front desk officer had called for an ambulance for one of the best hospital in Kathmandu.

8/10

Excellent

26 Nov 2016

Wolfgang

Exellent small budget Hotel in Thamel

very friendly and helpful staff, excellent location in the middle of Thamel, close to all Shopping and Restaurants. Rooms could use some updating (paint?) but for a budget hotel a great place to stay and we would stay there again if ever back in Kathmandu.

Partner

10/10

Exceptional

24 Aug 2016

Manjit

Avataar Kathmandu

The staff were extremely professional and very helpful, The rooms were beautiful -clean with huge beds and adjoining bathrooms-beautifully lit. It was a little haven in a very bustling city.

8/10

Excellent

16 Aug 2016

Verified traveler

A little gem in Thamel

The hotel is cheap compared to others and we stayed int the suite which was spacious. Decor needs cleaning as there were marks in the room especially on the wall and on the shelves. Not much of a view as it is in Thamel so better to keep the curtains closed. The service offered was great and it is within walking distance to the centre of Thamel. Free Wifi which works and breakfast on the roof top terrace were other highlights. Staff were eager to help and gave you your space when needed. All in all a great hotel.

Partner

8/10

Excellent

16 Jun 2016

Alison

Great Thamel hotel

Lovely hotel with great staff at front desk. Room was good- Amazing shower pressure and extremely comfy bed. No safe in room and some damp. TV didn't work at any stage of our stay which was frustrating for EUROs. Have already rebooked this hotel for when we return to Kathmandu

Partner

10/10

Exceptional

13 Jun 2016

lester

Great hotel

I have been to nepal twice and i stayed in this hotel more than twice. The locations is in thamel and close to everything. Walking distance to the garden, museum, shopping plaza, even to durbar square and pashtupati. However, what impressed me more is the service, the cleanliness of the room, and the people that makes this hotel feels more than 3.5 stars.

6/10

Pleasant

12 Jun 2016

Verified traveler

Good location and good value for the money.

Stayed there for 4 nights. Its a lively place and hotel has great location.

10/10

Exceptional

12 Jun 2016

Prem

Very comfortable stay

Very good stay, no complaints staff was very good. Food quality is best.

Family

4/10

Poor

16 May 2016

Verified traveler

Better hotels.in Thamel.

Room needed cleaning on arrival. Food fair- Forgot wakeup call. Not the best choice for Thamel area.

Family

8/10

Excellent

28 Apr 2016

Verified traveler

Nice hotel

Enjoyed the stay and had hot water which was a huge plus. In the heart of Thamel so close to everything.
They offer complimentary one way airport transfer which is real good for your first or last stay in Nepal.

4 out of 5 starts :D

10/10

Exceptional

17 Mar 2016

ERROLL

ENJOYABLE

8/10

Excellent

16 Feb 2016

Verified traveler

ok to stay,but can find other similar hotel 4cheap

No room service. Loud. Not as described in the pics.

10/10

Exceptional

08 Feb 2016

Callum

Great hotel at reasonable price

Great hotel at a really reasonsble price, shame I only discovered the rooftop terrace on my last afternoon

6/10

Pleasant

10 Jan 2016

Alexander

our stay in Avataar Hotel - Kathmandu

In general a good location for a short hangout in Kathmandu. The room was totally ok and nice and differs from the normal boring room designs, what you find everywhere else. But due to earthquake and political situation there is shortage of gas and electricity in Nepal in general. This also affects the restaurant, TV and WIFI service. As a result you cannot blame the Hotel for this. We will book this hotel again when we go to Nepal next.

Partner

8/10

Excellent

02 Dec 2015

Sarah

A Reasonable Stay for a Reasonable Price

Overall, Avataar is a good choice for travelers on a budget, but seeking to opt out of a shared room hostel situation.

You will have everything you need for a reasonable stay in Thamel- private bathroom, hot water, decent bed, TV, wi-fi.

A potential downside is the road at night, which I've had very uncomfortable encounters on. If you are a woman traveling alone, if you want to stay out late, Avataar might not be the best choice. There is always a group of men right at the entrance to the alleyway that the hotel is on- they are unpleasant during the day and get downright scary at night. Wish the hotel could clear them out somehow.

The rooms are good for the money and for $10 more than a shared-room hostel, you'll have a considerable upgrade with privacy.

In full disclosure, the rooms do have a strange smell- something of mixed paint and faint sewage. But this is not so extreme and can be dismissed.

Breakfast isn't great, so you might want to eat out. Very small glass of orange juice. Dry, cold toast with hard butter on the side (please melt the butter on the toast when you prep)!

Staff are friendly and seem to take their jobs seriously.

10/10

Exceptional

22 Nov 2015

Sarah

Amazing Hot Shower

I have lived in Kathmandu for over 3 years, but alas, do not yet have a gas heater or solar panels set up at home for hot shower water. It is for this reason that once a month or so, I scamper on over to Avataar for a bit of a rest and an amazing hot shower with great water pressure and consistent warm temperature.

If you need a place to stay in Thamel for a couple of nights, try Avataar! Everything else being comparable, Avataar beats the rest on the shower!

8/10

Excellent

19 Nov 2015

TAN

value for money

Good location and the room is clean. Water from the tap is not yellowish and water flow was great. Encounter a few times when power was shut for a few seconds but that doesn't create much of a problem. Breakfast buffet was a disappointment as choices were very limited. Staff were friendly and approachable.

10/10

Exceptional

22 Oct 2015

Verified traveler

Peace in noisy Thamel

After being in an other hotel in Kathmandu that was extremely noisy I moved to Avataar. It is a really clean nice hotel, everything looks new! The room I had was with a small kitchen and fridge, only the cooking equipment was a bit poor. The staff is really friendly and helpful. Only the roomservice is a bit slow.. but I would really recommend this hotel if you like to stay in Thamel but prefer some silence...

6/10

Pleasant

14 Oct 2015

Verified traveler

Basic but handy for shopping

The staff do their best to look after guests and were very pleasant and helpful. However, the rooms are fairly basic. My first room was damp and smelt bad. I changed rooms the next day. There was no microwave or hairdryer, as advertised, and the door to the balcony was jammed shut.The location is good - right in the heart of the Thamel area so shopping was easy. The free pick up from the airport was also welcome so that there was no need to haggle with taxi drivers.

10/10

Exceptional

30 Sep 2015

Mike

USA traveler

It was great from beginning to end. Easy checkin Good comfortable room. nice shower and the staff was very attentive. Easy to find and in a good location. I will stay again.

6/10

Pleasant

22 Jul 2015

Tshomo

Just fine

Over all its ok but the room services needs improvement. TV services were very poor. Car parking was the biggest problem.

Good restaurant on the 6th floor with friendly waiters.
Comfortable beds.

Family

10/10

Exceptional

02 Jun 2015

Brandon

Great place to stay in Thamel

I housed a team here while providing earthquake relief. The building is completely undamaged from the Nepal quakes. The staff are all super friendly and more than responsive to requests. The rooms are clean and comfortable, I couldn't have asked for a better place to stay.
The manager remembered us by name and warmly welcomed us each time we returned to the hotel.
On top of all this, the place was pretty luxurious, with a red carpet theme to it. Neon lights in the rooms were fun too. Would definitely stay here again.

8/10

Excellent

16 May 2015

Alex

Mixed feelings

the hotel is relatively new and in good shape, but due to earthquakes it was almost empty and some of the services like elevator, airport pick-up, cleaning, etc. either didn't work or were only partially operated (I have received from them a confirmation email, that somebody will meet me in the airport, but nobody was there...).

10/10

Exceptional

09 May 2015

Umesh

Excellent place to Stay

The hotel is in Thamel, the shopping and hotel area of Old Kathmandu. We left Nepal Neighborhood is safe and Hotel is decent. The stay was very pleasant. The staff is very friendly. We had breakfast included and was ok.

Partner

6/10

Pleasant

25 Apr 2015

wendy

Avaatar

Great location, right in the centre of busy Thamel. Good breakfast. Roof top restaurant.

8/10

Excellent

25 Apr 2015

Navi

Value for money

No complaints and pleasing staff... central down town area, comfortable rooms and service was excellent

4/10

Poor

23 Apr 2015

Thomas

Much adoo about mediocre

My wife and I were surprised with the disparity we found in our experience and the vast majority of glowing recommendations for the hotel. We made our reservations based on the recommendations with a feeling that so many people couldn't possible be wrong.

We found our entire room to be damp, the bedding just seemed to be in a permanent state of dampness. The smell of mildew was quite strong, the breakfast not all that satisfying, and the blue lights in the room made it feel cheap and tawdry.

The location is good for shopping and restaurants and the hotel staff were helpful. So, take your chances...

Partner

8/10

Excellent

22 Apr 2015

jurgen

fully updated hotel

Overall this was a very nice hotel fully updated in a central area
The only down fall of this hotel is that it is on a very small side street and it is noisy all night long I had a room facing the street
This was a better room then I had at the Raddison

8/10

Excellent

21 Apr 2015

Verified traveler

Great location

Comfortable hotel, friendly staff, great location.

6/10

Pleasant

19 Apr 2015

paul

Modern hotel in main tourist disrict

Modern hotel with excellent rooftop views across Kathmandu. Short wak to tourist areas of Thamel disrict. Helpful staff. Clean.

8/10

Excellent

16 Apr 2015

paul

Modern feel to hotel. Very close to Thamel

Comfortable modern hotel close to bussle of Kathmandu's Thamel district.

Generally quiet. Staff were very helpful and considerate.

Room facilities, bed, shower, room-safe all worked as desired.

8/10

Excellent

13 Apr 2015

Verified traveler

Hotel Avaatar and Kathmandu Eco Hotel Compared

Hotel is located in the central of Thamel but not on a main street. There are laudramats, grocery stores, and countless restaurants and stores near by. Hotel is fairly new and rooms are quiet. Thamel is dusty so the hotel is not entirely immune. But the room is generally kept quite clean. The shower is hot and AC works. TV reception is not so good in both 2nd and 4th floors, but that's minor. The owner(?), an older man that hangs around the front desk, and Santos, are more helpful compared to others. Their rates for hiring a car to visit nearby world heritage sites in Kathmandu and just outside the city is slightly more than other places, but not unreasonable. The breakfast is ok and it's situated on the 6th floor in an open area which is nice. All in all, relatively happy with the stay there.

I also stayed at the Kathmandu Eco Resort hotel, which has a better (buffet) breakfast, but the rooms are not as good. It is located on the main street, extremely noisy at night (with a nightclub across). The water (from faucet in sink or in shower) has a sulfuric and bad taste, I won't even brush my teeth with that water. And, the hotel must have arrangements with multiple tour agencies because it's always a zoo filled with tourists. Lastly, the hotel has 5 floors and no elevator. That's a huge pain (even without luggage).

8/10

Excellent

12 Apr 2015

Brenda

A couple 8 problem, but still a decent hotel.

Two bad things: sewer smell coming from bathroom drain & many meals listed on menu not available when ordered. Ordering food went something like this: I'll have the tender loan steak.\" \"Waiter: I'm sorry that is not available.\" Me: \"O. K. Then I'll take the roast chicken.\" After the third attempt to order dinner failed, I asked, okay, so what DO you have on your menu that your Chef can make?\" Answer: some Indian curries. Only one problem as a n in - veg eater, living in India for almost a year, I wanted some meat dishes. This happened each time we tried to eat dinner.
On the positive side- the hotel was clean modern, comfortable & the staff were all very nice
.

Partner

8/10

Excellent

05 Apr 2015

Brenda

New hotel

A new hotel with a lift (elevator), was a great feature for us as an older, disabled couple. It was a bit cold a couple of nights, & had some problems getting the AC unit to blow warm air. An additional frustration was the repeated refusal in the restaurant to serve dishes on their menu. They told us the first night that all they had were fish dishes or Indian curries. The chef had been in an accident & an untrained guy was taking his place. This problem persisted throughout the five nights we were there for the dinner menu. We give the hotel high marks in every other area and will probably stay there on our next semi annual trip to Katmandu. It is in the center of town.

Partner

8/10

Excellent

03 Apr 2015

woody

Nice hotel. Very close to city center.

The hotel crew were very kind. They provided me a free ride from the airport. The room was very nice

10/10

Exceptional

26 Mar 2015

Pankaj

Excellent Hotel

We were a family of 7 on a short visit to Nepal. After reviewing various hotels and the guest reviews, made a reservation on one of the travel website. The hotel is clean, the personnel are very friendly and will do anything possible to ensure comfortable stay. In our group I had my 88 years mother who was treated exceptionally well. Mr. Jagdish even stayed back at the hotel overnight to ensure that my mother was ok whilst we went out to eat. Jeshon and all the other personnel in the restaurant and front desk were very helpful. Rooms were nice spacious and clean. They can also arrange local sightseeing tour packages at a very reasonable price (cheaper than the other travel agency in the area). Special thanks to Mr. Jagdish and the restaurant staff who made our special ginger/masala tea every day in the morning. I would highly recommend this hotel if you are visiting Kathmandu area of Nepal. You will not find a better place at an affordable rates.

10/10

Exceptional

26 Mar 2015

Shibu

Great Service, Good Hotel!

Avataar hotel exceeded my expectations with respect to service, cleanliness and neighbourhood. The restaurant in the roof top was good and the complimentary breakfast was reasonable. The hotel is well located and one can stroll in & around Thamel for shopping. Staff were courteous and extended all help to arrange for site seeing.
Hotel.com advertisement mentioned city view for executive suite but our window was overlooking an adjacent building.
Anyone who prefer to stay in a busy area, Avataar is a great choice.

Family

6/10

Pleasant

24 Mar 2015

Verified traveler

2.5 star

Good

Family

10/10

Exceptional

24 Mar 2015

Rameshgar

Avataar Hotel

pleasant stay.
very good staff

Partner

8/10

Excellent

19 Mar 2015

Verified traveler

Nepal 2015

Overall The Avataar Hotel was a good stay, located in the heart of The Thamel District!!!

10/10

Exceptional

11 Mar 2015

Lyndall

Welcoming and Friendly.

I had a great time. The staff are so friendly and couldn't do enough for me especially as a solo traveller. Renovations just completed and some still in progress. Clean, new and easily accessible to sights in Thamel and Kathmandu central. Nice simple breakfast menu and room service menu with the option to find fancier restaurants and options to eat close by.

8/10

Excellent

17 Feb 2015

Matt

Close to Everything with Fantastic Staff

- Free airport transfer, that even waited 2 hours when our flight was delayed.
- Bonus upgrade when the rooms we'd booked weren't ready yet.
- Fantastic staff that spoke fluent English without hard to understand accent.
- Able to book tours and domestic flights through reception at a discount and settle all payment at the end.
- Accepted American Express credit cards to settle charges at the end.
- Hotel is brand new, so has a couple of teething problems which should be sorted out quickly.

8/10

Excellent

16 Feb 2015

Verified traveler

Good Hotel in central Thamel.

Good value Hotel in the central Thamel area. Room was clean on arrival but not cleaned durring the week unless requested. Room was small.