Name: Extended Stay America Pittsburgh - Monroeville
Address: 3851 Northern Pike, Monroeville, 15146, US

6/10

Pleasant

04 Aug 2026

Suresh

good

2/10

Poor

02 Aug 2026

Senthil

I reserved for two queen-bed room and reached there 11 PM. The person at the desk simply said was the room not available because of some mistake or over booked. I was completely frustrated and asked her whether I could talk to the manager. She said that he was not picking the phone and said add that they had couple more incidents on the same day. I need to spend additional 30 minutes to find another room by paying $70 extra. it was the worst experience

10/10

Exceptional

02 Aug 2026

Kent

Everything in good working order. We didn’t use it, but indoor pool looked very good and organized. Toilet and shower in the bathroom, and sink separated from that room is good. Site is across from huge outlet mall. Many dining options nearby.

6/10

Pleasant

01 Aug 2026

Sesintha

Front desk person not there for 30 minutes

2/10

Poor

25 Jul 2026

Marina

It is not a save place to be, during the week I was there the police came twice disturbances in room 309, then alarm went off, I go out like I supposed to and a men walked naked exposing himself to kids and everyone around the parking lot
Again the police came and took the guy away

When I arrived in Sunday no one in the reception are I have to ask a girl to call the front desk clerk who was her mother.

No until Wednesday I saw anyone in the front desk then the Manager came I saw him 2 days

2/10

Poor

25 Jul 2026

Glenn

Just not a nice place. Things are left to just fall apart.

4/10

Poor

24 Jul 2026

Matthew

Room was very smelly, there was pet food in the air conditioner unit and no remote for the tv. Bed felt like a box spring

4/10

Poor

18 Jul 2026

Naren

Very dirty place. Will never return again

Partner

4/10

Poor

05 Jul 2026

David

This was the 4th weekend we waited a considerable amount of time to check in No one was at the desk The hotel advertised a pickup breakfast from 6 to 9 am we went down at 7 am no cofee and no breakfast was available and it never became available There seemed to be only one on duty the entire time we were there there were no utensils plates nor cups available The cupboards were bare The parking lot was filled with cigarette buttts and garbage the dog walking area needed mowed The weeds were high there was shower beds and towels yeah

Partner

2/10

Poor

28 Jun 2026

Sanjiv

We booked 4 rooms
Mostly each room is having shower or tap not working issues
Rooms are smelly and dirty.
Breakfast was horrible
Paid around $300 cad per room and was waste of money

Friends_and_family Family

6/10

Pleasant

25 Jun 2026

Marshann

I needed a handicapped room I booked 3 but needed at least 1 for my aunts but there was none available I put that on the information when I was booking. All rooms was far from each others. When I arrived at my room there was no pillow cases on none of the pillows. As soon as I was calling downstairs a man that was doing housekeeping open the door and walked in while me and my mother was in the room. He did apologize because he said this room was not finished yet I felt that was very weird. My aunts had a hard time in there room since it was not handicapped accessible I had to assist them in taking showers etc there was nothing for them to hold on to. Even though we was only there for one night due to death in our family. I was very uncomfortable with my stay.

Family_with_children

2/10

Poor

21 Jun 2026

Matthew

Property was filthy! Hallway carpets are so full of dirt/ filth- have not been properly cleaned in years! Very bad smell! Room- rotting food in refrigerator, food smears on refrigerator door, range & sink. Dirt filth caked under floor molding! Broken bath sink, hair dryer not working, phone cord cut, fire smoke alarm non functional hanging from ceiling. Head board full of mystery punctures. Furniture covered in mystery body fluids! Dirt filth in all corners. Mirror has not been clean in days. Building exterior- weeds growing over 3’ tall, food waste at main entry door. Only one person working - often no one at front desk! no building Maintence!
Multiple photos available as evidence
Either properly fix and update or shut the place down, Heath dept would have a field day!!

Partner

10/10

Exceptional

20 Jun 2026

JULIUS

All

8/10

Excellent

18 Jun 2026

Pamela

Need updated

Family_with_children

10/10

Exceptional

14 Jun 2026

Cara

The staff was excellent. They were kind and helpful. The room was comfortable and clean. We didn’t need the kitchenette, but there plenty of items for use available at the desk if we had needed them. The breakfast was continental, but that is how it was advertised, so there was no surprise there. There were muffins, breakfast bars, and instant oatmeal available along with coffee and tea.

Partner

2/10

Poor

12 Jun 2026

Wade

I did not end up staying. Couldn't get my door open because it was jammed tight in the frame.

The bed was on the cheapest frame with 5 legs and would literally slide across the floor since they were uncarpeted floors.

The FIRE sprinkler was wrapped with masking tape since they painted, but the paint job was pretty poor.

There was a family with kids a couple doors down but the walls were so thin it sounded like they were in my room.

The room was just below standards !!

The front desk attendant was very nice and knew his job and was very polite when I told him the problems and wanted a refund and was leaving.

8/10

Excellent

08 Jun 2026

Albert

Our stay was good, just needs to be updated. It was comfortable, Location was excellent, close to mall, many options to eat, close to the PA turnpike. If we needed to we would stay again.

Partner

2/10

Poor

08 Jun 2026

Steven

This place is yet just another dump. From dirty hallways to filthy rooms. Rooms falling apart.

Extended stay means: coffee maker in room. They lacked everything. Shame, then charge what they did, even worse. Will NEVER stay there again. Too bad they got my money, as they should of paid me to stay in their dump.

Partner

4/10

Poor

07 Jun 2026

keith

The staff was friendly and polite. Truly the only nice part of our stay. There must have been some events in town so the cost was pretty high $300 for the night. Ours a no smoking property and our room smelled like there was a Grateful Dead concert held there. so much weed in the air it kept me awake. The dresser drawers had some kind of… I don’t know what inside of them.. dirt I guess. It looked like potting soil. The outside grounds were full of trash and debris and the landscaping was unkept and overgrown. If there had been any other options nearby we would have packed up and left. Oh… the breakfast…. Not a breakfast at all. Coffee, Tea, oatmeal packets and hot water. Wrapped muffins and nutrition grain bars. I didn’t expect much but that was not what I’m familiar with when the stay includes breakfast. For $100 a night give it 2.5 stars but for $300 I’m more inclined to say 1.5 tops.

Family

10/10

Exceptional

06 Jun 2026

Linda

it was great

Friends

4/10

Poor

06 Jun 2026

Frederick

Dark parking area, trim the trees away from the light post so it can improve lighting. The rooms were unclean. Don't look under the bed you will be disappointed. Even walking on the hard floors allows you to experience the stick floors. 2 out of 4 times that I went to the front desk was I able to find someone behind the desk. The shower head in the bath room was broken away from the support so you had to manually hold the shower head while you showered. I was there 2 nights and had one small container of shampoo and one bar of soap provided for at the bath or sink. So you had to move a small bar of soap between the two. Come on, did they cost a dime? Breakfast said juices and grab and go along with coffee and tea. No juice, no in room coffee, no bottled water provided. Inside carpets and hallways need cleaning and painting. Some lights in the room did not work. Upgrades are desperately needed. A building next door is applying for a liquor license to be a bar/ restaurant should make everyone feel even more anxious if they don't service the outdoor lights around the parking lot and brighten things up

Self

6/10

Pleasant

01 Jun 2026

Rebecca

The staff were very helpful and friendly, and the room was clean. However, the grounds outside had a lot of litter and the landscaping had been let go so everything was shaggy and overgrown. While the room was clean, the kitchen had no dishes, silverware, coffee pot, etc., and there was no blow dryer in the bathroom. When I asked about this I was told that I could check items out from the front desk. However, their one blow dryer was already checked out so I was out of luck (my words, not theirs, they were very nice about it). I've stayed in other hotels with kitchens, and they provided dishes, glasses, silverware, etc., so I wasn't expecting to have to deal with absolutely nothing in the room. Very disappointing, and I probably won't stay here again. I also hate that hotels don't do daily housekeeping anymore, although I know that's not specific to this chain.

Self

6/10

Pleasant

31 May 2026

Jason

Room was ok but shower head was broken
Other then that good service overall

6/10

Pleasant

31 May 2026

Aleksander

The hotel is old, but Okay for the price paid. The stuff was very helpful, especially Natasha, who was very nice and professional

Self

4/10

Poor

26 May 2026

Jeffery

Not clean. People were smoking as well.

Self

6/10

Pleasant

23 May 2026

NARESH

Good for a day.. floors are bad smells. Should have maintained well.

Family_with_children

6/10

Pleasant

22 May 2026

Jagdeep

Everything close but to much smell of weed and smoke other than that was good

Family_with_children

4/10

Poor

21 May 2026

Ravi

I didn’t like anything about the property.

Hallway was smelling badly. There was no breakfast.

You should remove this property from your recommendation.

Family

2/10

Poor

17 May 2026

Carol

This is the worst hotel I’ve ever stayed. It smelled like rotten garbage.

Partner

2/10

Poor

17 May 2026

Srikanth

Breakfast is a scam.
They had a coffee machine and few muffins calling it breakfast.

No kettles and coffee in the room.
Enough it has a stove its absolutely useless.
Unless you ask for kitchen utensils they dont provide. Even the the pans and pots they give is sub standard.

Room is not clean.
The carpets smell of mess and dampness.

Ac was good though.

Bed linen cleanliness is below average.

Bathroom cleanliness and towels is fair.

This doesn't deserve the distinction of a Hotel, the quality is far less than a motel.

Pilgrims to Monroeville Venkateswara temple and tourists in general dont absolutely trust the pictures of the suite while booking.

Not worth the weekend hoped inflated price.

It's worth only for 50 to 60 USD pernight nothing more.

Rest all is a scam.

Family_with_children

2/10

Poor

13 May 2026

Rajkumar

Not clean

Family_with_children

2/10

Poor

13 May 2026

TAMARRA

Michael the Manager was very pleasant and accommodating.

Family_with_children

10/10

Exceptional

09 May 2026

Justin

When we got checked in the room we were given wasnt ready so the gentleman at the front desk got us a different room very quickly and the rest of the stay had no problem... room was very clean and staff was very helpful and friendly

Partner

2/10

Poor

02 May 2026

Jason

Still awaiting a refund. Didn’t feel safe and had to leave.

6/10

Pleasant

25 Apr 2026

Marvin

They advertised breakfast but only had bread to eat, so we went out to eat breakfast.

Family

8/10

Excellent

20 Apr 2026

Joshua

The employees were very friendly and check-in was smooth. Room was clean, shower pressure is a little bit underwhelming. Overall, this hotel served its purpose for my one night stay.

Self

8/10

Excellent

16 Apr 2026

Daniel

Wasnt there only 1xnight/day to sleep

Self

8/10

Excellent

12 Apr 2026

Jamie

Room dirty and out dated

Self

8/10

Excellent

12 Apr 2026

Jamie

The rooms look old and out dated, and my carpet in the room was stained everywhere.t
The staff is awesome, especially Michael! He

Self

8/10

Excellent

07 Apr 2026

Mike

Room was clean staff is friendly

Self

2/10

Poor

01 Apr 2026

Gary

How do I put this COMPLETELY DISGUSTING PLACE!

10/10

Exceptional

19 Mar 2026

Darnetta

Convenient laundromat inside, great appliances awesome staff is professional, friendly and Patient. Michael is a great manager, not arrogant very down to earth.. They all are a great team. Dashawn, amber and tge otger ladycwith tge beautiful face tattoo make you feel at home.

Self

2/10

Poor

03 Mar 2026

Amanda

The room was dirty, the TV didn't work and it smelled terrible. Good location

Family

6/10

Pleasant

19 Feb 2026

Deepthi

Not so good not worth of proce

Friends_and_family Family

6/10

Pleasant

15 Feb 2026

Nguyen

good

4/10

Poor

27 Jan 2026

Angie

DIRTY

Leisure Self

6/10

Pleasant

20 Jan 2026

Willy

The hotel staff was exceptionally welcoming and attentive throughout our stay. They consistently went above and beyond to ensure our comfort and satisfaction. Their professionalism and friendly demeanor truly enhanced our experience. We appreciated their prompt assistance with any requests we had. It was a pleasure to interact with such a dedicated team.

Leisure Partner

6/10

Pleasant

11 Jan 2026

Stephanie

Amenities

Self

6/10

Pleasant

05 Jan 2026

Gary

Room was good but rest hotel was dirty

8/10

Excellent

04 Jan 2026

Venkateswar

Breakfast is grab and go with snack bars, muffins and coffee.

Friends_and_family Family

2/10

Poor

04 Jan 2026

Robert

Kitchen was no clean. No utensils, plates, glasses ... empty cupboards that needed cleaning.

Business

10/10

Exceptional

01 Jan 2026

Tommy

Everything

6/10

Pleasant

27 Dec 2025

Suhas

The breakfast merely consisted of Kellogg nutri grain bars. There was absolutely no other item in the breakfast. They did not even have a sitting place to have breakfast. I have never visited a hotel in the last 15 years that didn't have a sitting arrangement to have breakfast.
In addition, the bathroom sink and toilet were partially blocked up. The bathroom light and fan could not be turned off creating light and noise in the room the whole night.
This hotel should not be available for lodging until they come up to the mark. They have completely tarnished the image of \"Extended Stay America\".

Leisure Self

2/10

Poor

25 Dec 2025

Sutharsan

Smelly, dirty, bathroom is totally damaged. Worst service even after informing they have not taken any action. Hotel is maintained very badly. Too costly for the service we get.

Friends_and_family Family

8/10

Excellent

10 Dec 2025

Robert

Yes it was nice the staff was great!

Business_and_leisure Self

8/10

Excellent

09 Dec 2025

David

Was comfortable

Leisure Partner

6/10

Pleasant

04 Dec 2025

Patricia

Older place but the room was good. Bed was comfortable. Shows breakfast but it’s a grab and go. Nothing hot or prepared.

Leisure Family

4/10

Poor

09 Nov 2025

Milan

Rooms are clean bedding s best
However passages smell crazy

Friends_and_family Family

2/10

Poor

07 Nov 2025

Francesco

Room and hotel were disgusting. We had to check out immediately.

Leisure Family

10/10

Exceptional

29 Oct 2025

Faith

Friendly staff, homey feel and quiet.

Leisure Partner

2/10

Poor

26 Oct 2025

LaWanda

The floors were sticky upon arrival. Still sticky after room was mopped. Furniture was old and worn. The ironing board was broken, the stove was filthy, the room had a funny odor. Old sock was in the room so, that’s proof it was cleaned thoroughly, if at all. This was the nastiest hotel I’ve ever stayed in and wasn’t worth what I paid. I understand it’s an Extended Stay however, I’ve stayed in motels that are cleaner than this one. I’m coming back to the city for the Thanksgiving holiday and booked with another hotel down the road. Now, you’re asking for pictures after I’ve checked out. Who would know to take pictures. I know for the future but since I’m never staying there again, it’s kinda a moot point. I feel I should receive some type of credit for this horrible, horrible experience.

Friends_and_family Family

2/10

Poor

25 Oct 2025

Marc

The room door didn’t close and had to wait a long time for someone to show up at the front desk. Got a refund and went elsewhere.

4/10

Poor

12 Oct 2025

KELLI

Plenty of parking and check in/out was easy. Floors in bedroom were sticky/dirty. Bathroom sink bowl was cracked end to end. Most of the furniture was cracked/beat up. Shelf in the closet was broken/leaning. Kitchen counters were banged up. Toilet would run randomly and often. Top of the fridge was dirty. Shower handle was filled with mold. Lights at the bed were unplugged.

Leisure Family

10/10

Exceptional

05 Oct 2025

MALLIKARJUNA REDDY

Everything looks good

2/10

Poor

18 Sep 2025

Kristy

Someone was blasting music in front of the front doors for a good 30 min at 5 am. I called the front desk and it took at least 20 rings for them to answer about 30 seconds before he answered the music magically went away. Hair in the bathtub nothing looked clean. It was just run down.

Business Family_with_children

4/10

Poor

18 Sep 2025

Manoj

The towels in my room smelled terrible.

Friends_and_family Family

6/10

Pleasant

18 Sep 2025

Kancy

My stay was only for one night because of plumbing issues at my house. Overall, it was nice, clean and friendly service. Thank you

Self

6/10

Pleasant

14 Sep 2025

Asia

Staff was friendly good location close to everything room was clean but shower curtain had lots of mold stains at the bottom and the desk chairs were dirty and one has so much dust built up on the back it was insane. I'm still tryna figure out where the breakfast was because there's no dining area

Leisure Partner

6/10

Pleasant

14 Sep 2025

Justin

Outdated / price matched service

It was okay for the price , very very outdated
Not super clean, but not dirty
The location suited my travel needs

Self

2/10

Poor

13 Sep 2025

Robin

Not a good experience

It was a horrible stay, the hotel was like a 1920's retirement home that was converted to a hotel and not well maintained. The guest are loud and the room was overlooking the front door area and there was a loud truck with people chatting for hours after 11pm and they came back around 3 am for about 45 mins - horrible sleep. had a 1 week stay that cancelled after the first night and could not get all the unused nights reimbursed since it was done through hotels.com (3rd party)

Friends_and_family Family

10/10

Exceptional

11 Sep 2025

David

Quality room for a good price

I was looking for a room for one night. I usually work remote, but I had to be in the office two days in a row, this week, in Pittsburgh. I wanted to stay somewhere out of the city. This place fit the bill. The staff was friendly, and the rooms were nice, and clean. It had everything I wanted. I would definitely come back.

Business

2/10

Poor

08 Sep 2025

Zeinabou

It is very dirty the carpet ,I have to buy a cover up for the carpet.In 9 days of my stay never had a cleaning done .
I normally don’t like to leave reviews but staying here was traumatized by the manager who came to wake me up for an inspection.

Leisure Partner

2/10

Poor

04 Sep 2025

robert

Horrible

Very shady people around all the time. Room had old food on the walls and ceiling. Beds are completely worn out. Definitely would not recommend to anyone!

Partner

2/10

Poor

02 Sep 2025

Todd

The hotel and room were in poor condition.

Business

2/10

Poor

01 Sep 2025

Carolyn

Our room was not clean. We had two beds and one had lots of crumbs on top of the made bed. The bottom sheet had hairs on it and wasn’t clean. We found an unlocked storage room and got clean sheets and pillow cases as well as a clean blanket so we could sleep. The bathroom also looked like it needed a good cleaning.

Leisure Partner

2/10

Poor

01 Sep 2025

HARSH

We found room with soiled bed sheets, dirty toilet. We requested for a room change but got a room only with one bed. The 2nd room as well had dirty toilet
Very poor hygiene overall

4/10

Poor

31 Aug 2025

Verified traveler

Not cleaned properly, smelly bathroom

Friends_and_family Family

6/10

Pleasant

26 Aug 2025

Ashley

Basic

4/10

Poor

21 Aug 2025

Michelle

Staff is unfriendly and unprofessional

6/10

Pleasant

19 Aug 2025

chelsey

It worked

I liked the price. It was the lowest in the area to make an early morning important appointment.
It was still 100$. We were only going to be there for a maximum of 8 hours to sleep and get ready for said appointment 2 miles instead of 189 miles away. The very old things had been wiped down. The beds were old and sweaty but a place to sleep. The shower was ok. Breakfast was plastic wrapped and stale as humanity’s open was to being uncomfortable these days. This was for a mission. It served its purpose. Was it overpriced? Probably, but it was still the cheapest for an obligatory not vacation centered task that needed to be completed. If I had to repeat said task I would probably go here again.

Friends_and_family Family

10/10

Exceptional

11 Aug 2025

Brian

Convenient location for my purposes. Friendly staff.

Leisure Self

10/10

Exceptional

11 Aug 2025

Brittany

Friendly staff, small items and coffee available for breakfast, quiet, good value

Leisure Family_with_children

2/10

Poor

10 Aug 2025

Prakash

No cleanliness at all in the room. No tv. No hot water. Stinky smell in the room all night long. Smell on the beds. Carpet is too old and dirty. Hair found on the beds. Waste of money for the room.

Leisure Family

2/10

Poor

10 Aug 2025

sundaresan

Worst nightmare place to stay

Started with the bad keys, not willing to accommodate 2 adjacent rooms, dirty elevators, unclean room, bathroom washbasin backing up, faulty shower faucet, dirty towel, worst bed. Could not even bother to check the free breakfast

Partner

6/10

Pleasant

10 Aug 2025

Kaustav

Okay place for a short overnight

4/10

Poor

09 Aug 2025

Shivakumar

Dirty
Not fit for Families
Hallway carpet stinks
Unhealthy,unhygenic environment
Furniture rustic appears to be over 50 years old
Not worth 200 dollars per night

Leisure Family

2/10

Poor

04 Aug 2025

Deepthi Santhosh

Room is not clean. Floor is so sticky. Restrooms are not at all good

2/10

Poor

03 Aug 2025

Ann

This property is horrible inside the building, mouse feces BLACK MOLD, dirty.

Family_with_children

2/10

Poor

27 Jul 2025

Gary

Property was old and smelled musty. Customer service was horrible. I understand why it was knly place available now.

Leisure Friends

10/10

Exceptional

23 Jul 2025

Lorri

I stay was only a one night stay but it was a very nice hotel that was quiet and clean. The tv in our room didn't work well but wasn't a big deal for us. The staff at the desk were all very nice and quick to check you in and out.

Partner

10/10

Exceptional

12 Jul 2025

Ashton

Returning customer

You can’t beat the quality of the stay for the price you pay!

Friends_and_family Family

10/10

Exceptional

12 Jul 2025

Ashton

I’ll be back

A comfortable quality stay that is worth the price. Clean rooms, and a generally quiet stay.

Self

4/10

Poor

05 Jul 2025

Vishal

I requested for two double bed they didn’t had. Pull out sofa was in terrible condition. Breakfast was the worst with just coffee and muffins

Leisure Family

2/10

Poor

05 Jul 2025

TRINADH

Very old building, we ca’t use appliances as they are very dirty.

Leisure Family

8/10

Excellent

04 Jul 2025

Laura

Room was run-down, but clean.

8/10

Excellent

30 Jun 2025

Sally

Very friendly and helpful staff. The hotel was clean and quiet. There was a not so pleasant mix up when I checked in. They extended a stay for an existing guest, in the double room that was intended for me and they were intending to place my husband and I in 2 single rooms, even though I had reservations on the room for 4 months. The manager made good by offering me a discount and only charging it as a single room but the inconvenience. We then decided to only take one of the rooms as 2 would not be needed. It’s just the whole thing was crazy The manager was amazing though.

Friends_and_family Family

8/10

Excellent

30 Jun 2025

Ellen

Good

Excellent front desk staff. Clean bed and bathroom. A little worn out but fully functional.

Friends_and_family Family

2/10

Poor

30 Jun 2025

Thomas

Place was very dirty. Had booked 3 days left right after check in. Bad bad experience!

Leisure Family

2/10

Poor

25 Jun 2025

Nighat

Worst hotel. I wanted smoke free room but our room smelled so bad mix of smoke and wet carpet. I reached really late so didnt have option to leave right away. If i could i will give them zero for cleanliness. Bed sheets smelled, carpet had stains all over, furniutre you can see from images, hair dryer was so dirty it seemed like someone vomitted on it and no one ever cleaned it. Pictures are attached. Pay extra and stay somewhere else. Zero star. Dust over all over the furniture.

Leisure Family_with_children

8/10

Excellent

23 Jun 2025

Kevin

Pleasant stay

This was a last minute trip and the options for our stay were limited. Central location with plenty of food options in walking distance. The property is dated but in decent condition. The front door was broken and left open. The carpet in the room was dirty and left our feet dirty and sticky.

Partner