Name: Hotel Indigo Pittsburgh East Liberty
Address: 123 North Highland Avenue, 6, Pittsburgh, 15206, US

8/10

Excellent

03 Aug 2026

Erich

Not a great parking experience although the parking staff had great personality. Clean room.

8/10

Excellent

03 Aug 2026

Julie

The main shower head was not connected, so I had to use the small shower head, but my stay was good as always, I informed staff about the shower and I am sure they will take care of that issue before the next guess

10/10

Exceptional

03 Aug 2026

Edward

Nice room and friendly staff

8/10

Excellent

03 Aug 2026

Frederick

$32 for valet parking?????

6/10

Pleasant

02 Aug 2026

Molly

The pictures are misleading. The place was not chic. The rooms were spacious and clean but the whole property was shabby. The bedspreads were snagged. Service in the restaurant was odd and not great. I doubt if I would stay there again.

10/10

Exceptional

02 Aug 2026

Rene

Nice location. Clean place. Friendly staff.

10/10

Exceptional

31 Jul 2026

Wenona

Everyone was so kind and welcoming after along drive from St Louis~

10/10

Exceptional

31 Jul 2026

Kasey

Rooms were spacious we got a complimentary breakfast that was very good and rates for the stay were great
Definitely book there again
only down side was the parking was sparse and valet was $32 which seemed steep

10/10

Exceptional

29 Jul 2026

Guadalupe

Good property to stay at.

10/10

Exceptional

26 Jul 2026

Kimberly

Good

2/10

Poor

24 Jul 2026

Alison

All the staff was wonderful, what I had an issue with was the state of the room.

Huge problem regarding the shower door, this thing is falling off the hinges, scrapes the tile and must be lifted to close. Along with that, the shower was dirty. Soap scum and filth were in every corner and the water pressure was not strong enough to wash the shampoo from my hair. There are light switches that don’t control anything so bulbs must be out in the space. I will never stay here again.

10/10

Exceptional

21 Jul 2026

Charity

Beautiful hotel and wonderful staff .But hotel cost for amenities is expensive!!!

Family

8/10

Excellent

21 Jul 2026

Muhammad A

only thing was parking however in downtown its a issue but happy they had valet parking

Family

10/10

Exceptional

19 Jul 2026

Caterina

Love the breakfast they offer each morning… so delicious. Also great walking distances to some great eats.

Rooms are comfortable and provided a couch so you feel more at home. Welcomes the thought of staying in your room or just staying up to have a chat.

Family_with_children

8/10

Excellent

19 Jul 2026

Jane

This hotel is beautifully decorated and clean. Beds are comfortable and the staff is very well trained and professional. I took a star off because the AC in our room wasn’t working. The hotel was booked so we couldn’t get a different room. We were given an industrial fan which helped by moving the air, but it was very loud 😵‍💫. We were given a generous discount on the price of the room, which was appreciated. I suggest an investment in some conventional fans to use if this situation arises again.

Family

10/10

Exceptional

19 Jul 2026

Isolda

Friendly, efficient, clean, very nice space

Partner

8/10

Excellent

18 Jul 2026

Kelsey

Staff was amazing and helpful. Valet service was worth it - otherwise you have to find street parking.

Family

10/10

Exceptional

17 Jul 2026

Meghan

The rooms were clean and spacious, the staff was friendly and helpful when needed. Check in and out was quick. We will be back.

Family

10/10

Exceptional

17 Jul 2026

James

I had a very nice stay at Hotel Indigo. The room was spacious, clean and recently updated. Staff was friendly and check in was quick and easy.

Self

8/10

Excellent

16 Jul 2026

Raphael

The hotel was nice & clean, staff was amazing but the only thing is that my husband had claimed his points but it didn’t come through.

Partner

4/10

Poor

13 Jul 2026

Robin

Blaring alarm in the lobby when we arrived. They couldn’t get it to stop. First room we were given the door was stuck and would not close. It was hanging crooked on hinges. Had to ask for another room. That one was better, but had no hairdryer and a fridge that was left unplugged so took hours to cool.
The entire property was in a transitional state with old wallpaper coming off and prior cheap paneling and counters still in use. Not as much as a bottle of water in the room. Loud “jazz band” in the lobby creating noise that could be heard throughout hotel. Overall a very strange, disappointing stay.

Partner

6/10

Pleasant

12 Jul 2026

Mike

The room was okay. Shower was very nice. No fridge or microwave in room, both of which are standard even in budget hotels. Don’t waste your time at the restaurant. $32/day for valet parking seems very high. “Street parking available” but good luck finding a spot.

Partner

10/10

Exceptional

09 Jul 2026

Sashay

The room was very clean. Front desk and bar staff were incredible!

Partner

10/10

Exceptional

09 Jul 2026

Charity

I don't like the $100 hold for incidentals

10/10

Exceptional

09 Jul 2026

Desiree

We booked a room for a concert we were attending in town and had the best stay! The staff was very nice and helpful. The room was clean and comfortable. Everything was great!

Partner

10/10

Exceptional

07 Jul 2026

Wenxi

Street parking and a nearby parking lot is available

6/10

Pleasant

07 Jul 2026

Debra

Staff was nice, room was clean, parking absolutely sucked.

Self

10/10

Exceptional

06 Jul 2026

james

This hotel sits in a vibrant neighborhood with great public transportation and is a very good value.

Self

10/10

Exceptional

04 Jul 2026

Connie

Nice staff, great location, wish they had a swimming pool!

Partner

4/10

Poor

30 Jun 2026

Yimeng

As a Platinum member of IHG, this hotel is ever the most ridiculous experience. I arrived and received a looks cleaned room. However, there is some sort of marks and scraps on bed and unknown liquid mark on hair drying, only one set of towel and unknown hair on toilet seat, as well no coffee machine and chair. Though the staff give me a room change, it’s basically nothing offered for a such unsatisfied experience especially as a member of the IHG.

Self

8/10

Excellent

29 Jun 2026

Thomas

The staff was attentive and the rooms were fairly clean. The breakfast food was very good.

Family_with_children

10/10

Exceptional

28 Jun 2026

Emily

The housekeeping staff are always very friendly and considerate. The rooms are spacious and comfortable. Street parking is convenient and easy to navigate if you don’t choose valet. This is my second time staying here this year and I’ll definitely be back!

Self

4/10

Poor

28 Jun 2026

Natasha

The pictures must be from when it first opened. I wouldn't stay here again.

Partner

2/10

Poor

25 Jun 2026

julie

The only two possible good things about this place is d at the front desk and Mark in maintenance. The floors were sticky, our TV was broken, the bed was lumpy and lopsided, the waitress didn't show up for breakfast so all that was offered when paying for breakfast was muffins, luckily Dee was amazing and she made things right with us. The parking situation is complicated there was no valet when we arrived so we sat in our car for 10 minutes wondering what we needed to do, will definitely never stay here again but like I said the staff was great.

Partner

8/10

Excellent

24 Jun 2026

Estela

THE SERVICE WAS GREAT, EVERYONE IN THE FRONT DESK WERE VERY HELPFUL AND HAPPY. OTHER THAN THE SHOWER HAVING \"BLACK MOLD\" ALONG THE GROUT, OUR STAY WAS EXCELLENT. VERY QUIET AREA

Family_with_children

2/10

Poor

24 Jun 2026

Dwight

We were very disappointed with my stay. The bed sheets were torn, and the room was not properly cleaned upon arrival. The overall condition of the room did not meet basic cleanliness standards. Because of these issues, I requested a refund, as the accommodations were not as advertised. I expected a much higher level of cleanliness and maintenance for the price paid. Unfortunately, this experience fell far below expectations.

Partner

10/10

Exceptional

21 Jun 2026

MARIE DOMINIQUE

Great place to stay. I had a nice comfortable weekend there

10/10

Exceptional

21 Jun 2026

John

Restaurant for breakfast was excellent. Their three fried egg special was great cooked just the way I liked them, and as my father liked them all on Father’s Day.

Self

8/10

Excellent

19 Jun 2026

Pasha

I really enjoyed the property. However, when I booked through Expedia I was not expecting to pay for incidentals. Also the parking situation is terrible! Luckily I was able to find close parking and didn’t get a ticket or towed. This should have been made clear at the time of booking. Outside of that my stay was great!

Partner

10/10

Exceptional

19 Jun 2026

Martha

Hotel Infigo was clean, friendly, helpful and convenient. I will definitely stay there again!

Self

10/10

Exceptional

18 Jun 2026

Jim

The staff were absolutely amazing. Great folks from the valet to the front desk. Smiles, warm conversation and lots of suggestions. Parking was a bit difficult, but the valet was ready to point us in the direction of where to park so we could avoid the $32 overnight parking charge. Room was clean and quiet! Bed was comfortable and we had a great sleep away from home. We’d absolutely stay there again!

Family

10/10

Exceptional

18 Jun 2026

Connie

Easy on street parking. Clean room. Friendly staff. Reasonable rates.

Partner

10/10

Exceptional

16 Jun 2026

jamall

Beautiful property

Family

10/10

Exceptional

16 Jun 2026

Mendel

Staff was very nice

10/10

Exceptional

15 Jun 2026

Ceshia

This is my number 1 stay when I am in Pittsburgh. Great price for a clean comfortable stay. The area is lovely and walkable. A nice alternative to staying downtown.

Self

10/10

Exceptional

14 Jun 2026

Brenda

Our room was beautiful and very clean. I didn't realize the room I picked didn't have a mini frig or microwave. Overall everything was very nice.

Partner

8/10

Excellent

14 Jun 2026

David

The Hotel Indigo was an overall nice experience. The location was convenient and most of the staff we talked to were outgoing and friendly. We parked on the street, free after 6 and all day sunday so that was not an issue during our stay. The room itself was spacious and modern and the decor was very chic, but it wasn't as clean as we would have hoped. The floors in the rooms are hardwood and ours was a little sticky, maybe it wasn't mopped as well as it could have been. The shower also had a lot of hair on the floor. Luckily housekeeping was working next door so I was able to borrow their broom and sweep the shower out. There was also no fridge and no microwave, so don't plan on storing any food or restaurant leftovers during your stay here. One last small thing was there was no hdmi port available on the television so don't expect to be able to plug in any sort of games or roku/firestick type devices. Those things aside though we had a nice stay and the price was very reasonable.

Partner

8/10

Excellent

13 Jun 2026

Tyreiq

I only wish there was Netflix

Partner

10/10

Exceptional

12 Jun 2026

Yoleiby Patricia Nunez

All good!

Self

2/10

Poor

11 Jun 2026

susan goldstein

Experience was “heinous”.

Self

10/10

Exceptional

11 Jun 2026

charity

This hotel is beautiful. I will be back again.

10/10

Exceptional

07 Jun 2026

Michael

Front desk staff was great, despite the over abundance of Morgan Wallen fans.. They were handing the flow of customers very well.

Partner

4/10

Poor

06 Jun 2026

Eric

Breakfast was cancelled and “corner store” selection was poor with no hygienic items besides razors, parking is expensive, exterior and interior of hotels are run down, rooms are nice, beds are comfy.

Partner

6/10

Pleasant

06 Jun 2026

Jamie

First, shout out to Reggie. He was very welcoming, friendly and pleasant. And the valet staff were good as well. The rest of the staff were just there. No warm smiles, welcoming greeting, smiles passing in the hallways, just simply there. Breakfast staff were there, but again the friendly welcoming atmosphere was not. Not what one would expect to find in the hospitality industry. For the room, one of the two beds in our double room was slept in prior to our arrival. The duvet cover had a large stain on it which got us interested in peeling back the bed. The sheets were dirty with sock fuzz and hair, not indicative of a sheet that didn't get thoroughly cleaned in the washer but instead of a bed that had not been stripped and made with fresh linens. You could tell the top was smoothed out and the bedspreads pulled up over it. Easy for a room inspector to miss. Every surface in the room was dusty upon touch, easy to wipe all surfaces when cleaning a room by either housekeepers or inspectors. Floors were not properly mopped. But I will say the hotel is beautiful and does seem to be well maintained and public spaces not too bad.

Friends_and_family Friends

4/10

Poor

05 Jun 2026

Karli

Property falsely advertised room service. That was a huge selling point for me. The room did not appear clean. Dust everywhere even crumbs and leftover makeup tools. Hair dryer in the room was broken. When I called the front desk for a new one they seemed bothered and frustrated that they were the only person at the front desk. Horrible view from the room. Didn't leave us with comfy or relaxing vibes. Left before check out to get breakfast elsewhere due to the other conditions.

Family_with_children

10/10

Exceptional

05 Jun 2026

Keisuke

All staffs are very kind and friendly especially in breakfast. Restaurant woman are so kind for us. I am very appreciate for her!

Business

10/10

Exceptional

02 Jun 2026

KRISTIE

Our room was spacious and clean. I wish it had a mini fridge. Our stay was short so we made it work. It was convenient to restaurants and shopping. We were able to find on street parking easily, so we did not have to use the Valet service.

Partner

4/10

Poor

25 May 2026

Camryn

stay at this hotel was disappointing despite the staff’s attempts to assist. Shortly after checking into my first room, I encountered a roach. The front desk responded quickly and moved us to another room, but the replacement room was missing several amenities, including a bench and lamp, and the refrigerator hadn’t been turned on prior to our arrival. We were provided dinner and breakfast vouchers, which were appreciated, but did not fully make up for the issues we experienced. Additional concerns included the lack of ice and vending machines on the 6th floor, requiring a trip to the 5th floor, and a bucket placed in the hallway to catch water leaking from the ceiling. The dining experience was also underwhelming. The dinner menu was very limited, and the chef forgot our breakfast order entirely, resulting in nearly an hour of waiting. While the staff was polite and tried to help, the overall condition and management of the property need significant improvement.

Partner

10/10

Exceptional

22 May 2026

KAYLA

The staff (especially the young lady at the front desk) were excellent. The room was clean and the breakfast was delicious! I only had the room for one night, but location was great and I would definitely recommend this property.

8/10

Excellent

22 May 2026

Nehemiah

It was very nice

Business

10/10

Exceptional

22 May 2026

James

I did not eat any meals at the hotel. As I walked past the dining area, it was always empty. Never saw anyone eating.
I have a rather large complaint about the HVAC in my room. A/C runs non-stop with the air flowing straight toward my bed, making it really uncomfortable. And the thermostat did not have an option to shut off. Only low fan or high fan. I called for a maintenance person to help but he seemed lost on what to do. Therefore, I had to deal with the constant air blowing on me.

Self

10/10

Exceptional

21 May 2026

Christine

Clean room

Partner

6/10

Pleasant

20 May 2026

Rhonda

The room was clean, the bed comfortable, the shower leaked a lot onto the floor. The pull down shade came all the way down, did not go back up. Minor things that can be fixed. Housekeeping didn't leave coffee either day. However, the staff at the front desk loaded us up with coffee supplies. Front desk staff and Reggie were friendly, helpful and extremely nice! We did not eat at Wallace's or stop at the bar.

Partner

8/10

Excellent

20 May 2026

Dina Mary

Nice clean convenient location. Parking required the valet due to the offsite parking. That wasn’t too much of a hassle because the valet was fairly quick and responsive.

The front desk staff was nice. And the location was great walkable to a great coffee shop down by the McDonald’s. I would stay here again.

Friends

10/10

Exceptional

19 May 2026

Randall

Great place to stay

Self

6/10

Pleasant

18 May 2026

FREDRICK

Usually a high end property chain.

This room was barely average.

Family

6/10

Pleasant

04 May 2026

Charlene

Weird room layouts. Very minimalistic.

Partner

8/10

Excellent

04 May 2026

Louis

The staff was very helpful; and courteous. The facility is starting to show some wear but for the location it perfect. Parking can be an issue as its valet and the lot is not connected to the property.

Partner

8/10

Excellent

03 May 2026

David

Staff were helpful and polite.
Interesting spot in the city.

Partner

8/10

Excellent

29 Apr 2026

Edward

This hotel was great overall. Definitely worth the stay while my friend & I were in town for the 2026 NFL Draft from south Florida.

Friends

2/10

Poor

26 Apr 2026

Kevin

Didn’t make it. Booked the hotel and a rental car through Expedia. Showed up to get the rental and they didn’t have it. Called every rental car played within a 50 mile radius and all were sold out. Messaged Expedia to let them know and I still got charged for the hotel. So I didn’t get to go on vacation and still had to pay. Thanks Expedia

10/10

Exceptional

25 Apr 2026

Robin

Clean room

Self

6/10

Pleasant

23 Apr 2026

Dhanalakshmi

Breakfast good, but we had to ask that breakfast included t waive the charges. Location was good, room was big, bathroom was decent. Chair was moldy in the room and staff should be bit more friendly and inform about the things better. overall solid 3 plus but with few changes, can become 4 stars

Family

10/10

Exceptional

21 Apr 2026

Tomorr

Very satisfactory

6/10

Pleasant

20 Apr 2026

RICHARD

Room was relatively clean but chair was worn and had visible stains. Furniture was austere and cheap looking. The drain in the bathroom sink was clogged and there was a slight smell of sewer gasses. I would not stay here again.

Self

10/10

Exceptional

20 Apr 2026

Alicia

Great location in Pittsburgh with a lot of food and things to do in the area. It says there is onsite parking available but I think you have to be extremely lucky to actually not have to pay, it's all street parking. We finally gave up and used the valet service which was fine. It was quiet at night and we didn't have any problems.

10/10

Exceptional

10 Apr 2026

Jack

The personnel were sensational from front desk to valet. They made the stay exceptional. The room was exceptionally roomy. The location was perfect.

Partner

8/10

Excellent

05 Apr 2026

samuel

Staff was very nice and helpful.

Partner

6/10

Pleasant

05 Apr 2026

Ashleigh

The shortfall is directly the fault of management and it’s clear. The rooms are lacking in capital investment, they are understaffed and overworked.

6/10

Pleasant

02 Apr 2026

Kathryn

The only \"amenity\" is the bar, which rarely has many people.

The staff tend to spend a fair amount of energy resenting working there.

The rooms are fine, spacious with spacious bathrooms and decent linens.

The location is fine for walking to places to eat. Dashers and drivers sometimes have trouble finding the entrance.

Self

8/10

Excellent

02 Apr 2026

Joli

The place is in a great location. Able to walk to great eateries for dinner and morning coffee/latte breakfast. I gave it only 4 stars because we were disappointed in the on site eatery/bar. Very pared down and not inviting.

8/10

Excellent

01 Apr 2026

James

Shower controls a bit unusual

6/10

Pleasant

26 Mar 2026

Maya

The staff was super friendly, however my sheets were disgusting and the room was not very clean.

Self

10/10

Exceptional

25 Mar 2026

Ayesha

Staff was amazing, helpful and very welcoming. I had an amazing stay.

10/10

Exceptional

24 Mar 2026

GOVIND

Breakfast Menu fresh

Friends_and_family Family

6/10

Pleasant

23 Mar 2026

Jennifer

The rooms are good size and very clean but there is no fridge and no smart TV. The restaurant/bar left a lot to be desired.

10/10

Exceptional

23 Mar 2026

Stephanie

Staff was extremely friendly and helpful. We traveled with our elderly parents and the rooms were large, walk-in showers were a huge plus and the staff was even able to provide a shower chair for my father-in-law. Would definitely stay here again!

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Jacqueline

Our room needed a bit of attention when we arrived (hand soap empty, TV cable missing) and the porter on night duty came to the rescue straight away. He was great! We also appreciate the menu and service at the bar and restaurant and the front desk employees have always been pleasant and helpful. Nice-sized rooms as well.

Partner

10/10

Exceptional

23 Mar 2026

Heather

Very welcoming for pets

Friends_and_family Family

4/10

Poor

22 Mar 2026

Justin

When i booked my stay, i was givin an option tk have my breakfast delivered to the room for an aditional $30. I chose this option. Paid. But come the morning after check in. I called fown for our meals and was ever so rudely told \"we dont do room service.\" i tried to explain to the receptionist i paid for it and was more than happy letting it go there.. but no. The lady started yellli g at me saying i was yelling at her, that shes gling to hangup and not answer if i call down further at all. Which she absolutely meant. I contacted igh to make a complaint but they game me the same run around. I want a refund on my the 400 i spebt for 1 night

Friends_and_family Family

8/10

Excellent

22 Mar 2026

Joanne

Hotel was very clean and well kept. Staff were amazing. Would have been nice to have more selectin for breakfast. Parking would have been nice as well.

Family

8/10

Excellent

22 Mar 2026

Danelle

Clean room, nice staff

Self

10/10

Exceptional

22 Mar 2026

Layton

Clean room, nice surroundings, spacious bathroom