Name: Joinery Hotel Pittsburgh, Curio Collection by Hilt
Address: 453 Boulevard Of The Allies, Pittsburgh, 15219, US

10/10

Exceptional

03 Aug 2026

Amy

The room was very clean and the bed was very comfortable

8/10

Excellent

03 Aug 2026

Ernest j

Small room. But comfortable and clean. Modern bathroom with good waterpressure.

8/10

Excellent

03 Aug 2026

Nancy

The room was clean and a good size for a single traveler. Check-in was a bit hectic with computer issues so I did not get confirmation on my valet. The associate who took care of me did not speak loud enough for me to hear her but I think she lacked a bit of customer service skills. She did not seem confident under the circumstances. I had booked 2 rooms through a third party so I was not thrilled when I found out I was the only person on the 10th floor. With that being said, I did call the hotel directly to confirm my rooms a couple of days prior and was not notified of room placement. I also was not told that I would have to go down steps to get to my room? That would have been an issue if I was not in shape for an elderly person. What a maze the room placements are!!! Wow! You need a road map to navigate ! Ay over priced in my eyes. With all of that said. I would stay there again just for the ease of location! I eould recommend but with the thought of it not being a luxury hotel just because of cramped quarters from elevator to room sizes.

8/10

Excellent

03 Aug 2026

Javier

Aire condicionado no se sentía casi

6/10

Pleasant

02 Aug 2026

Jane

When we arrived for check-in July 31, the computers were down, the line to check in was about 10 deep, and one woman was at the front counter doing her best in an impossible situation to get patrons checked into rooms. As far as we could tell the staff on hand were: Hana at the desk, one housekeeper, and several men handling cars and parking. The hotel was understaffed! Hana was absolutely professional, dignified, polite, and sympathetic with the customers who had been waiting for a long time to check-in. Customers were abusing her and still she kept her cool. The situation was terribly unfortunate, and I'm certain you will be hearing complaints. Please know that if Hana had had assistance, things might have been better. But, when an entire system is down, there is hardly anything anyone can do. Please reward Hana!! She is the champion of Hilton Cool!

10/10

Exceptional

01 Aug 2026

Hellas Wai Shan

Every time I made a request that I need something or I need to have something fixed, the staff helped me resolve the problem. Very good.

10/10

Exceptional

31 Jul 2026

Kerri

Beautiful clean hotel and wonderful experience.

10/10

Exceptional

31 Jul 2026

Morgan

Really clean room, stayed in the middle of July and the room was really cold, loved that coffee was available at the front desk

10/10

Exceptional

31 Jul 2026

Leanne

Perfect stay for a solo traveler. Room was clean, hotel staff were friendly and I felt safe.

6/10

Pleasant

28 Jul 2026

Hyun Ah

Overall excellent and close to all main attractions. Loved the valet service. Although he air conditioning became humid at times.

2/10

Poor

28 Jul 2026

ARMANDO

Volví a darle una oportunidad a este hotel, porque me gusta en donde esta situado, tiene un toque moderno y estaba cerca an mis destinos del día siguiente. Pero lo mismo y peor los de recepción nada amables te hacen sentir incomodo, como si te hicieron un favor o la habitación ellos la pagaran, el valet parking también muy descortes y hasta rudo para hablar, el check out era a las 11 pero à la 10:30 el housekeeping toco y abrio mi esposo estaba el el baño y yo en la cama, mi esposo corrio para evitar que entren, à la 10:45 nuevamente tocaron à la puerta si ya podian entrar a limpiar. Un experience muy mala

10/10

Exceptional

28 Jul 2026

Kellene

The room was clean and comfortable and the location was perfect for where I was touring! I’ll be back again soon!

6/10

Pleasant

27 Jul 2026

Susan

tiny rooms

8/10

Excellent

27 Jul 2026

Sherrybine

Nicely sized rooms, nice shower essentials, very close to downtown. In a walkable area! Loved the helpful staff.

10/10

Exceptional

26 Jul 2026

BARBARA

The rooms were clean. The bathroom nice. The restaurant was good. Valet was quick

6/10

Pleasant

25 Jul 2026

Carolynn

Food at restaurant/bar was mediocre at best. Rooms were clean.

8/10

Excellent

19 Jul 2026

Neil

Located conveniently for downtown Pittsburgh, the car park is behind the hotel. If you park yourself, you can save $10 on valet parking. Note that route 376 which leads to the downtown has a major detour before reaching the hotel. Adding half an hour to get there. ☹️
Hotel is modern and upmarket looking with an unusual staircase in the lobby. Also has a bar and restaurant.
The room was clean, modern and comfortable. 😊
However official check-in is 4pm, later than most, and checkout is at 12pm. After a 5 hour drive from NJ, I was pretty disappointed not to be able to check in at 1pm. ☹️

Self

10/10

Exceptional

19 Jul 2026

Dhrisha

Good Stay

Self

10/10

Exceptional

19 Jul 2026

Maricelly

Love the hotel.

Self

6/10

Pleasant

17 Jul 2026

Cheryl

The room was TINY, could barely move around. Nowhere to hang longer clothes because a refrigerator was directly under the hanging bar. One low chair by a fold-down wooden slat for a \"desk,\" but couldn't walk around to the side of the bed with the chair out to the \"desk.\" Breakfast (extra $20 per night) was good. Lunch cost us $61 for 2 sandwiches, which we had to wait 35 minutes for, and the grilled cheese was a cold slab of cheese. Had to send back to the kitchen to get it grilled/melted.

10/10

Exceptional

16 Jul 2026

Velena

Beautiful property. Though historic, still modern and very well maintained. Sadly only stayed one night but all staff were nice and extremely helpful. Would definitely be top of list next trip to Pittsburgh.

Family

10/10

Exceptional

14 Jul 2026

Steve

Fun space. Good location

Friends

8/10

Excellent

13 Jul 2026

David

Great and helpful staff

Friends

6/10

Pleasant

12 Jul 2026

Matthew

Check in could have went better.

Self

10/10

Exceptional

10 Jul 2026

Alisa

Super clean. Comfy beds. Staff was wonderful!

Friends

8/10

Excellent

10 Jul 2026

Carrie

The AC in the first room we were given didn’t work so we were moved to another room that only had one bed. The second room wasn’t fully clean as there was a lot of dust and hand marks on the headboard, ew. The rest of the property was very nice and the staff was kind and helpful. The terrace is a beautiful space, too!

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Frances

Short stay, didn’t get to take advantage of most of the amenities. But I can say our room was perfectly clean, the bed and pillows were the most comfortable I can remember in a hotel. The valet staff was friendly and helpful.

10/10

Exceptional

09 Jul 2026

Joshua

Stayed for a night! Awesome hotel in the heart of downtown easy walk to PNC park to catch a ball game!

Partner

10/10

Exceptional

09 Jul 2026

Stephen

Easy walking distance to everything.

6/10

Pleasant

08 Jul 2026

Rebecca

4th time to stay there. Last stay was very disappointing

Family

10/10

Exceptional

08 Jul 2026

Lindsey

The rooftop bar was not open but we were at least able to get drinks at the bar inside and bring them up there.

8/10

Excellent

08 Jul 2026

Sheelagh

Very close to downtown and an easy walk to the sports arenas. Quiet at the weekends. Good breakfast available at the restaurant.
Roof top patio was great for a warm summer night gathering

2/10

Poor

07 Jul 2026

Jerald

The guest ahead of us at check in had the penthouse reserved for Friday and Saturday. They didn’t show on Friday so their stay was cancelled by hotel staff with the penthouse being given to another guest.
One staff member at reception desk to accommodate all guests. Where was staff???
The lobby was full with guests waiting to check in. Staff member at the desk was extremely pleasant and helpful. Never overwhelmed.
After finally checking in, we proceeded to our room. Upon entering the room, it gave an instant “newly abandoned” vibe. The air was musty. The room had an odor of old cigarette smoke and wet dust.
The decor screams early 2000’s.
The lone desk attendant was willing to accommodate us with another room but we kindly declined.
Worst experience I’ve ever had at a hotel.

Partner

10/10

Exceptional

06 Jul 2026

Jami

Great location and room. Staff was great!

Partner

10/10

Exceptional

06 Jul 2026

Nicholas

The staff was incredibly helpful and gracious at every turn. There was a mechanical issue in our original room and the front desk was very quick and responsive to get the situation fixed. They even gave us some drink vouchers and breakfast vouchers for the inconvenience. Top-notch service.

Friends

4/10

Poor

05 Jul 2026

Gail

Stayed 3 nights; this hotel does not meet Hilton Curio standards. The issues may be tied to insufficient staffing. Room was not cleaned after the 1st night. We had to go to front desk to get towels and toilet paper, and learned maids are “under a tight schedule.” So because I told maid we wouldn’t be leaving room for 30 minutes, this merited no cleaning? The restaurant was on 2 levels, with the kitchen on the lower level and only the tables on the upper level set. The poor server, who was also the bartender, had to keep getting food downstairs and walking it upstairs to diners. I can’t blame her for the slow service! We found a very cool part of the lobby with a library of interesting books and records to check out, but the front desk never mentioned this. The front desk is not very service-oriented. Don’t stay at this hotel, even if you are going to see a Pirates game.

Partner

8/10

Excellent

05 Jul 2026

Diana

Comfy beds, lots of pillows, clean bathroom, convenient location. The only parking is valet at $45, certainly overpriced.

Family_with_children

10/10

Exceptional

02 Jul 2026

Jason

The bartender Russ was phenomenal. The service at the front desk was excellent.

10/10

Exceptional

01 Jul 2026

William

Room was just what I needed for my stay as a solo traveler. It felt posh but I didn’t feel like I was spending at that price point, which is always a plus. The location is incredible and makes just about anywhere in the downtown area within a 15-20 minute walk.

Self

10/10

Exceptional

01 Jul 2026

Benjamin

Super clean modern room, friendly staff, the lobby layouts a little funky, but I figured it out pretty quickly. Places in walking distance to many amenities.

Self

10/10

Exceptional

01 Jul 2026

Hemant

We were lucky to have had great weather and loved that we were so close to Juneteenth celebrations…it’s like we dove down from the rooftop and partook in the downtown festivities

Partner

6/10

Pleasant

01 Jul 2026

Theodosia

The rooms were clean; breakfast is not included but they do have a restaurant and bar downstairs. the aesthetic of the main lobby is really nice. The only things I'd say I didn't like is the fact that thereis not a microwave in the rooms and no pool there either. To me there has to be one or the other; if there is no pool at least put microwaves in the room. You have to go all the way down to the lobby to warm up your food.

6/10

Pleasant

30 Jun 2026

Rhonda

While we loved the unique look and ambiance of hotel, we were not satisfied with our room. The room was VERY small with a difficult layout. There was only room for the King bed, which took up the entire room. There was no closet and no where to hang longer clothing items except on a hook. However, the microwave was immediately below, so longer items would \"bunch up\" on the top of the microwave. There was also a non- working lamp, so the room was dark. The window looked out on the brick walls of the rest of the hotel, so no natural light at all.
Most importantly, the AC was broken and the room was 78 degrees all night. The front desk staff said there was nothing they could do. They instructed my husband to remove the wall panel for the HVAC system and try to re-set the unit. It did not work. Also, we were only given 1 washcloth. The front desk asked us to come down to get more. We shared that we had just gotten back for the evening and had undressed already, so she brought them up. We were only there for 1 night, so we stuck it out, but for the money we paid, our experience was not commensurate.

Partner

10/10

Exceptional

30 Jun 2026

Leah

Nice hotel in a good location.

Family

10/10

Exceptional

29 Jun 2026

Justin

Friendly staff and very helpful

Friends

10/10

Exceptional

29 Jun 2026

Rachael

Great

Family

8/10

Excellent

28 Jun 2026

Guthrie

The hotel is located close to many city/state office buildings, but when those people go home for the day, the area gets quite deserted and eerie, and the main attractions are about a 15-minute walk away. Once inside, however, the staff were very professional and helpful, and my room was spotless. That said, my room did not have an exterior view but rather one of the airshaft, which was not disclosed at booking. The layout of the room was also odd, as the light from the hallway as seen at the bottom of the door was visible from my sleeping position, so bring an eye mask just in case if you're staying here. The K-cup machine was a nice touch in the room, and there are lots of places nearby to get a quick and inexpensive breakfast, but most of these places are not open on weekends as they cater to the people who work downtown. Overall, the experience at the hotel was very good, but if you want to be closer to where the action is, there are more places in the city.

Self

10/10

Exceptional

27 Jun 2026

Terence

No complaints, short stay. Staff was helpful, room was clean

Self

10/10

Exceptional

26 Jun 2026

Andrew

The hotel was great. Easy to get to everything downtown. Staff was very friendly and outgoing, and willing to give recommendations and offer help. Cleaning staff was excellent and went above and beyond to tidy up and make sure we had what we needed every day of our stay. Everything was clean. We would definitely stay here again when in the area.

Partner

10/10

Exceptional

24 Jun 2026

Kelli

The room was very clean. Enjoyed the lounge area food and cocktails. Staff was helpful in assisting me with getting an extended day.

Self

10/10

Exceptional

24 Jun 2026

Dwight

5-Star Review

We had an exceptional stay at this hotel. From the moment I arrived, Kimberly at the front desk provided outstanding customer service. She was warm, professional, welcoming, and went above and beyond to ensure that my stay was comfortable and enjoyable.

The hotel was clean, well-maintained, and provided a pleasant atmosphere throughout my visit. Every interaction with the staff was positive, and the level of hospitality exceeded my expectations.

Kimberly's attention to detail and genuine care for guests truly made a difference. She is a tremendous asset to the hotel and deserves recognition for her excellent service. We highly recommend this hotel and look forward to staying here again in the future.

Partner

10/10

Exceptional

22 Jun 2026

Valeria

The hotel was beautiful and clean. The staff were kind and very helpful

Business

10/10

Exceptional

21 Jun 2026

MIKHAIL

Very clean

Friends

10/10

Exceptional

21 Jun 2026

Amanda

Nice property, great location

Friends_and_family Friends

8/10

Excellent

21 Jun 2026

Edward

Staff was very helpful and accommodating

Partner

4/10

Poor

20 Jun 2026

TwiliTetm

Very mediocre,and I felt...betrayed. it was NOT the joyful experience I thought it was going to be.

Business

6/10

Pleasant

20 Jun 2026

prabhakar

Expensive in terms of room size and it’s just 4 walls around with no view. Perhaps Ramada grand would make more sense to me

Family_with_children

8/10

Excellent

20 Jun 2026

Kyle

It was really nice stay. The rooms felt a little small compared to the price, however the rooms were very nice. And the location for this hotel was perfect. Alot of spots in walking distance. And a excellent spot for the interstate.

4 out of 5

Partner

10/10

Exceptional

16 Jun 2026

Walter

It was great

Partner

2/10

Poor

16 Jun 2026

Diane

Hotel was awful. Put us in an accessible room and shower flooded the bathroom and seeped out onto the carpet in bedroom area every time anyone took a shower. Called for help and they did nothing to remedy the situation even though they told us they called maintenance. Room smelled musty and I’m sure it’s because of the wet floors. Asked to be moved, they cap as they couldn’t move us. Asked to speak to manager, was told they would get a message to them on Monday. As a Hilton member, worst experience ever and I would never stay there again for rate we paid. They should have adjusted my bill immediately. I have pictures to prove this.

10/10

Exceptional

15 Jun 2026

Jennifer

I love the Joinery, everything about the hotel is great. From the staff, the room to all amenities
I changed from the Fairfield to your hotel. I could not ask for a better hotel. From to the service to the valet I would gladly pay more to the experience I received.

10/10

Exceptional

15 Jun 2026

Chian

Great location staff was really helpful. I didn’t try out the restaurant. The food look good from what I saw online good size room for one or two people stayed in their king compact room. It is small. I keep seeing people complaining about the small on the compact room, it’s compact.
A little dusty in there so I think things could use a bit of a wipe down better than that is great for one night day

Self

10/10

Exceptional

15 Jun 2026

Devon

The room was super clean and well maintained, only real issue for me was the window was located where you could only see a wall on the other side which was a bit disappointing.

Overall however, the Joinery was very beautiful and I will likely stay here again.

Self

10/10

Exceptional

14 Jun 2026

Terry

Great location to everything

Friends

6/10

Pleasant

13 Jun 2026

Marissa

Nothing stood out about this hotel. I would not stay here again. The room was very small and if there are amenities we didn’t know about them.

Partner

8/10

Excellent

13 Jun 2026

Shannon

It was in a great location and was very clean!

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Christina

Super decorative, cozy, and the rooms were super clean! Valet was quick and convenient!

Friends

2/10

Poor

07 Jun 2026

Caitlin

Staff wouldn’t deal with me because i booked through Expedia. They also would not deal with Expedia representative. Cost was jacked up for a concert that got cancelled. Complete gouging.

Friends

6/10

Pleasant

07 Jun 2026

Cheri

Room was clean and walking distance to many locations but the front desk staff not very helpful when checking in. It just looked like a coffee shop and I didn’t even know it was check in until I asked if this was where I checked in. They handed me the room keys but didn’t tell me the room number or about any amenities, until I asked my room number and what they had at this hotel since this was the first time staying here. When we checked out, the front desk person was also the coffee person which held up check out. Parking was expensive and seemed short staffed, as many times only one person working and multiple cars need to be parked or were being picked up and staff said they were running between 3 hotels. Room was tiny for the price, so the value wasn’t great.

Partner

6/10

Pleasant

07 Jun 2026

Ricardo

It is a nice hotel but not the best in the market for what you are paying. The room was ok. However, even when we wanted daily cleaning service, they did not do it. The fridge in the room was only useful to freeze things. Finally, the food in the restaurant was not so good.

Partner

6/10

Pleasant

07 Jun 2026

Josh

The rooms are tiny for the price. The staff was not helpful whatsoever. The were having a conversation instead of informing us of how to use the elevator (must use key card to select floor) didn’t even acknowledge us. Also had to ask specifically for our breakfast vouchers upon check out, which is good we did otherwise we would have had to pay full price in the cafeteria. Overall 5/10 experience, I’ll never be staying here again.

Partner

10/10

Exceptional

05 Jun 2026

Edgar

I havnt slept that good in a while , right when I woke up I lifted the sheets to see what brand mattress and pillows they were. 100 out of 10

Self

10/10

Exceptional

04 Jun 2026

Kenny

Easy stay

Self

10/10

Exceptional

03 Jun 2026

Jason

Awesome place

Self

10/10

Exceptional

01 Jun 2026

April

Clean and comfortable room. Staff was friendly and knowledgeable. Nice location too:)

Partner

10/10

Exceptional

31 May 2026

Adriana

El hotel bien ubicado y limpio, la atención de personal muy básica,
El hotel está muy bonito y las habitaciones amplias e iluminadas. Lo único que me pareció raro fue encontrar la funda del colchón con las costuras para arriba, y la cubrecama también. Ya no lo reportamos al personal porque cuando llegamos ni una sonrisa, ni un bienvenidos apenas nos hablaron y sabíamos qué reacción tendrían.

10/10

Exceptional

31 May 2026

Sean

Excellent stay

10/10

Exceptional

30 May 2026

Randall

Hotel was excellent and unique lobby furniture and decor, with plenty of seeting areas in lobby and other sections to work or visit with others. Also, roof top terrace was open and had plenty of seating and great views of river and hillside area. Staff was very friendly and provided excellent recommendations and advice on where to go and not go. Be sure the ask.

Family

10/10

Exceptional

28 May 2026

Keri

The room was very nice

Self

8/10

Excellent

27 May 2026

NANCY

First the negative. No self park. No free drinking water. No luggage stand in rooms. No microwave. Beds uncomfortable--lumpy n soft top mattress over very firm base.

Positive: Friendly, helpful staff.Very clean and well maintained. 10 min walk to Incline. 15 min walk to downtown hub of shops, cafes, bars, restaurants.

Family

10/10

Exceptional

27 May 2026

Cole

Was a nice clean room, building was quite and conveniently located. Had a very enjoyable stay!

Partner

8/10

Excellent

27 May 2026

paige

Beautiful hotel. The room was smaller than I thought. The staff was amazing!!

Friends

10/10

Exceptional

25 May 2026

Arthur

Love this hotel!

Self

8/10

Excellent

25 May 2026

Autumn

The rooms are nicely done and clean but TINY. The fitness room is great, as was the restaurant and bar. Staff was very helpful and the style of the hotel is unique (appears to have been an old theater). As long as you don't mind literally having 2' around the edge of the bed and that's it, it is a nice place to stay. Not within walking distance to most things but a cheap Uber ride away.

Partner

10/10

Exceptional

24 May 2026

James

The place was great, and we loved Pittsburgh!

Friends

8/10

Excellent

23 May 2026

Milad

They charge for drinking water, other than that everything is good.

8/10

Excellent

22 May 2026

Olivia

Very clean

Family

10/10

Exceptional

21 May 2026

Ashley

Very friendly staff

Self

8/10

Excellent

21 May 2026

Christiana

We stayed during the NFL Draft. We could not check in earlier but was allowed to leave our luggage with the front desk. It wasn’t secure but everything was fine. Valet was super easy and fast. They decorated the lobby for the draft which made it exciting! Very nice touch. The room itself was spacious. Amenities were great. For 1000 plus a night, still wish we got a free breakfast but we knew we could go to the restaurant attached. Never made it there. No complaints at all. Would stay here again.

Friends_and_family Family

10/10

Exceptional

19 May 2026

Tonya

Convenient location w nice room.

Self

10/10

Exceptional

18 May 2026

Kristine

The hotel was very clean and I received a text from staff twice during our stay to check in with us. The hotel itself was very cute, cute decor and inviting lobby and bar.
We didn't really care for the location, most stores, and coffee shops in the surrounding area were closed on Saturday and Sunday morning. Just not an idea location.

Partner

6/10

Pleasant

18 May 2026

Eric

The view for the Junior Suites was kind of misleading as I wouldn’t have picked it if I knew it was just facing a brick wall. The staff was amazing and the hotel itself was clean as well as modern. The view is the only thing I would caution others on.

Partner

6/10

Pleasant

18 May 2026

Kimiko

N/A

4/10

Poor

18 May 2026

Janos

Expensive. Parking $40 per day. Breakfast is $20+ per person. Small room. Would not return.

Friends_and_family Family

10/10

Exceptional

17 May 2026

Edith

Beautiful stop. Very clean. Great coffee. Great ataff

8/10

Excellent

17 May 2026

Cassandra

Clean, good location. Very small rooms.

Friends_and_family Friends

10/10

Exceptional

17 May 2026

Melinda

Great place close to everything we wanted to do

Partner

8/10

Excellent

16 May 2026

Melissa

Over the past four years we have stayed at the Joinery, which is close to Point Park University's campus. The hotel is getting a little worn. I noticed things like peeling wall paper, loose tissue holders, loose hooks, etc.

I always sleep well at the Joinery, the heavy curtains help keep the room dark. I also use the workout room, which would benefit from a deep clean.

The Joinery is a good hotel, not as expensive as some others nearby with adequate amenities.

Family

8/10

Excellent

16 May 2026

Sherry

Check-in is 4:00pm. When we areived we were told our room was not ready. The issue was figured out quickly and we were placed in another room. Should offer free breakfast, instead of $10-$20 fee.

Friends_and_family Family

10/10

Exceptional

16 May 2026

Kishan

Very good