Name: SpringHill Suites Pittsburgh North Shore
Address: 223 Federal St, Pittsburgh, 15212, US

10/10

Exceptional

06 Aug 2026

Santiago

Great property, comfortable beds and accommodations. Decent breakfast.

8/10

Excellent

06 Aug 2026

Thomas

Spent 3day there and no one clean up the room or empty the trash

8/10

Excellent

06 Aug 2026

Darren

Friendly staff

6/10

Pleasant

04 Aug 2026

Karen

A convenient location but I don’t think we will stay here again. We’ve stayed at a few other Marriott hotels but this falls short from our other experiences - Pool was not clean, had to wait for a good 20mins for clean towels. Also, there was limited variety of food options for breakfast; conditioner/shampoo was out and not replenished until requested.

10/10

Exceptional

04 Aug 2026

Kara

Room was clean. Bathroom could use remodeling. Great location.

6/10

Pleasant

02 Aug 2026

Kellie Wezner or Matthew

The room was fine. The air/heat unit didn’t work. Took a while to find a garbage can, even in the bathroom (we finally found a small one under the desk). The sheets didn’t seem to stay on the bed edges but the bed itself was comfortable enough. Did the job after a long day of traveling. Parking wasn’t awesome but what do you expect downtown. Bummer it was an extra $27 a night to find out after we booked.

6/10

Pleasant

02 Aug 2026

Carl

The free breakfast wasn’t set up on time and not worth waiting for. Walked to a much better breakfast choice. Whoever thought that not having a door to separate the hand sink area from the bedroom space should rethink that idea. The sinks were extremely slow to drain. The hallway door was missing a screw that secured the striker plate to the door so that the door had to be forcefully opened and closed. Construction on an apartment building RIGHT NEXT DOOR caused noise issues. The windows were cloudy which suggested the thermopane seal had been broken. The good news: the air conditioner was very quiet and very effective during the 85 degree days.

8/10

Excellent

02 Aug 2026

Michael

Nice hotel. Great location

6/10

Pleasant

02 Aug 2026

Stacy

When we arrived our room wasn't ready bc they were very short staffed that day. The lady who checked us in was so kind to us and apologized.
We travel with kids so they always enjoy a pool. This pool is very very small. There were 0 towels by the pool ( there normally was but I'm guessing the lack of staff added to this problem. The pool water was pretty cloudy and hadn't been cleaned well for some time. Our room seemed clean and we appreciated the sink being outside the bathroom. The breakfast was good. It was quiet and I had heard them say every room was full so I was happy to have a quiet room. Everything seeme to work well and the restaurant connected had decent food. The bathroom itself needed some repairs ( the faucet was pulled far from the wall and it looked like they had tried to fill that space with silicone, but it was too far to work.

10/10

Exceptional

01 Aug 2026

Britny

Great location, friendly staff. Clean

10/10

Exceptional

29 Jul 2026

Rodney

Hotel was very nice and the staff were very friendly.

10/10

Exceptional

26 Jul 2026

Paul

Very close to PNC Park. Free breakfast. Friendly staff.

10/10

Exceptional

24 Jul 2026

Jennifer

Room comfortable. Staff extremely helpful. Parking easy. Breakfast amazing

8/10

Excellent

21 Jul 2026

Devlin

Centrally located.

Parking was a bit sketchy but I think that is what you get in a city.

Family_with_children

8/10

Excellent

19 Jul 2026

John

Room was comfortable and clean, building was quiet. Only complaint would be the shower/bath tub had an issue with the stopper/drain operation. Also to note parking is a separate charge, which for the rate is a little disappointing.

Partner

6/10

Pleasant

18 Jul 2026

MARK

Shower curtain rod was mounted incorrectly and because of that the curtain would open on both ends while showering. No plug for the tub so bathing isn’t possible. The faucet in the tub had about 3/4” of space between the shower wall and the faucet exposing the copper pipe and if children were using the tub/shower would be an injury risk. Shower head mounted so the bend was pointed at the wall. Shower head couldn’t be moved to right further. No sink stop in vanity sink so you wouldn’t want to drop anything small in the sink. Poor design in the bathroom as the toilet paper holder about 5 feet away from the toilet so you almost had to get off of the toilet to get paper. My wife is 5’2” and she basically did have to get up to get the paper. TV had no channels and I checked everywhere. Bed was fine, climate controls were fine, drawer space for a stay of more than one or two days was very limited and small. Large red stain in the carpet in front of the couch. For what I paid to stay two nights, I expected better. Location is good especially for a ball game or to explore the north shore although adjacent to a highway so traffic noise was present. Parking, in my opinion, was too expensive at $27 per night. Maybe I’ll stick with Hilton branded hotels in the future!

Family

6/10

Pleasant

18 Jul 2026

Brooke

Stayed for 1 night and it was very convenient. Included breakfast which is always a plus with kids.

Family_with_children

10/10

Exceptional

14 Jul 2026

Jordan Kyle

Great spot and close to bars and restaurants!!! Free breakfast was great and filling.

Family

10/10

Exceptional

13 Jul 2026

Maribeth

Great breakfast and clean rooms and hotel!

Partner

8/10

Excellent

13 Jul 2026

Craig

Parking was expensive. Room had a smell to it, ottoman was wet. Breakfast was same both days, maybe little variety. Staff was good, answered questions. Chose this hotel primarily for location to Baseball stadium.

Family

8/10

Excellent

12 Jul 2026

Christian

The staff

6/10

Pleasant

12 Jul 2026

John

This is a busy place with people checking in and out primarily going to the ball games. The staff does their best but honestly it could be cleaner.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

donald

clean room great breakfast

Partner

6/10

Pleasant

09 Jul 2026

Matthew

Rooms were clean. A lot of construction going on around.

Family_with_children

10/10

Exceptional

09 Jul 2026

Kelly

Perfect location for a ball game family stay! Breakfast was great. Pool is small but kids liked it. Clean rooms though bathrooms are getting worn- drippy faucets mainly. Very friendly and helpful staff. We would come back!

Family_with_children

6/10

Pleasant

06 Jul 2026

Christy

When we arrived none of the 3 phones worked asked for them to be fixed all they did was switch the 2 in the room the one in the bathroom (handicapped room) didnt work, a glass cup was filled with sugar and empty sugar packet, air conditioner leaked couldn't put anything on the ground within 2 ft of it or it got wet. Couldn't have the bathtub all the way on either shower or tub.
Empty tissue holder in the wall had dirty qtips in it. Housekeeping took dirty towels didn't replace with clean, Body wash container was empty housekeeping never replaced. Pool was dirty.

Family_with_children

10/10

Exceptional

04 Jul 2026

Lisa

Conveniently located just steps from PNC Park. Room was nice and very clean. Staff were friendly and helpful! Good breakfast buffet included.

Friends

10/10

Exceptional

04 Jul 2026

Brian

The staff was very friendly and helpful. The room and beds were very comfortable. The location was great for getting to everything and there was a shuttle to the convention center that came by frequently.

2/10

Poor

03 Jul 2026

Matt

The air conditioner did not work in the room we checked into. We asked for another room and they moved us right away. There was not much better in that room. It would run for about five minutes and then shut off for 10, and just repeat the process. The room never got below 78° all night. The beds were terrible., But the room is clean.

Friends_and_family Family

6/10

Pleasant

02 Jul 2026

cathy

Great location. Easy parking. Bathroom definitely needs updated.

Partner

10/10

Exceptional

01 Jul 2026

Demica

The room is always clean, and the staff is very helpful.

Family_with_children

8/10

Excellent

30 Jun 2026

Ayana

It was a decent stay. Loved the breakfast options!

Friends_and_family Family

2/10

Poor

29 Jun 2026

Niket

Room stinks, pool was not working. Staff were not friendly. Breakfast was bad. Not stay again at this horrible property

Family_with_children

4/10

Poor

29 Jun 2026

Dan

We arrived told them (when we booked) we needed an extra pull-out bed. Unfortunately, there were no sheets or blankets for it, so we had to call the front desk to have bedding delivered (it was 11 pm after a 6hr trip). When we opened the pull-out, the mattress it had several stains, so we ended up double-sheeting it before letting anyone sleep on it.

We then tried to turn on the TV, but it wasn't working. Since it was already 11:00 PM, we decided to wait until the next morning to report it. We were told it would be fixed while we were out for the day. When we returned about six hours later, it still hadn't been repaired.

I asked if there was any type of compensation for the inconveniences, and they did remove the parking charge, which I appreciated. However, I had to go back to the front desk a second time because the first request had not been processed.

The location is excellent, and everyone on property with was friendly and helpful. However, the hotel itself could use some updating and better attention to maintenance. The pool was also closed during our stay, which was disappointing.

Family_with_children

8/10

Excellent

28 Jun 2026

Bruce D

The room was spacious, perhaps too much so. The bathroom was the only thing that was not great. The toilet paper dispenser was almost unreachable from the toilet, which itself was too low to the ground. Would have readily given up 10-12 sq ft of the room for a walk in shower instead of the tub/shower.

Partner

10/10

Exceptional

27 Jun 2026

Jason

Good breakfast

Partner

8/10

Excellent

26 Jun 2026

Nicholas

The staff were great and the breakfast was wonderful

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

danielle

Près du PNC PARK

Partner

8/10

Excellent

25 Jun 2026

Robert

Nice hotel. I had trouble with the televisions not working very well.

Self

8/10

Excellent

24 Jun 2026

Jeffrey

Small pool, and restaurants deals with the hotel were lousy

Self

10/10

Exceptional

22 Jun 2026

Scott

The parking was a little rough but it was clean, everyone was nice and the breakfast was amazing. The lady tha t works the breakfast was the most kindest, loving person. Spread cheer throughout. Will definitely return

Partner

10/10

Exceptional

22 Jun 2026

Jamesmien

Staff was friendly and the room was clean.

Family_with_children

10/10

Exceptional

22 Jun 2026

Pamela

Breakfast was great!

Friends

10/10

Exceptional

21 Jun 2026

Alyssa

Rooms were big and clean. Staff was quick and friendly always. My son loved the pool and it being open till 11:00 PM was a big plus! Right across from PNC and close to everything right downtown north shore. Would definitely stay here again!!

Family_with_children

10/10

Exceptional

20 Jun 2026

Michelle

Clean, quiet, and the staff were incredibly kind and helpful.

8/10

Excellent

15 Jun 2026

Michael

The room was clean and seemed well maintained. Noise of the traffic nearby was extremely loud at night. Breakfast was good and the staff maintaining it was excellent. Parking was a little difficult. We returned around 10 PM and got lucky in finding a spot to park. Others were pretty much making parking out of areas that weren't really spots. For $27 a night, I shouldn't get a spot by luck. Overall though the hotel was clean, staff friendly, breakfast good, and very convenient with location.

Family_with_children

6/10

Pleasant

15 Jun 2026

Kathleen

Great location, but showing its age and wear and tear and no daily room cleaning services was inconvenient.

Friends_and_family Friends

8/10

Excellent

13 Jun 2026

Ernest

There was problems with the toilet . The breakfast was cold but overall it is right next to pnc park and that’s why I pick it . We didn’t stay in the room except to sleep . The rooms was very clean .

10/10

Exceptional

11 Jun 2026

Michael Todd

Property was right across street from PNC park which was great. Parking was very limited due to construction next door. Was charged $27 a day to park the car and were told if we left to drive somewhere they wouldn’t guarantee a spot to park when got back so had to walk everywhere and not go places we wanted to see. Should let people know about parking. Other than that the property was great and staff were very friendly

Family

8/10

Excellent

11 Jun 2026

Sandra

The staff were professional and helpful. Our tv did not work the first day so a technician came in on the second day. We were not aware that room service did not come until after the second night. We had had to go to the front desk to get toilet paper for the room the second day. We also asked for tissues and were told someone would bring it to the room. We never got any tissues. The breakfast was very good. The restaurant was great. We would definitely stay there here again.

Partner

10/10

Exceptional

08 Jun 2026

Michelle

Great location for the ballpark! Rooms were nice & clean. We had a quick overnight stay and didn't utilize the amenities. Parking is a little tricky and you can't park in the lot until you check in. It can also be a little dark at night but otherwise a great value.

Friends_and_family Friends

6/10

Pleasant

07 Jun 2026

Tammie

The room was average and the bathroom was not clean. I had to order cleaning supplies at 11:30pm just to feel comfortable. I wouldn't recommend this hotel.

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Laura

The hotel is clean and in a good location. The room was nice. We found out two days before our stay that parking in their lot is limited and not guaranteed. Something to be aware of if you’re in town for a big event like we were.

10/10

Exceptional

30 May 2026

Thomas

We came to Pittsburgh to catch a couple of Pirates games. Great location with plenty to do in walking distance. Staff was very friendly and helpful. Great location for anything on the North Shore

Friends

8/10

Excellent

28 May 2026

Jeff

I like my name on the tv!!

Family_with_children

8/10

Excellent

27 May 2026

Eduardo

Great room and great breakfast and restaurant next door was great.

Family

8/10

Excellent

26 May 2026

Lynn R.

This hotel had a comfortable bed and super-convenient location. We picked it because it was affordable and across the street from PNC Park and walking distance to many restaurants.

Partner

10/10

Exceptional

26 May 2026

Shannon

Very clean room and pretty good breakfast that was included. The bar and restaurant attached was very good and priced fairly. Close to all the sports complex’s which was what we were in town for!

Partner

10/10

Exceptional

17 May 2026

Jennifer

Great location if you’re in town for a game. Breakfast was really good.

Partner

8/10

Excellent

17 May 2026

SUSAN

Breakfast was great!
Location was great!
Staff was helpful!
We stayed 2 nights however our room was not serviced after the first night. We made it work, with the towels…

Family

10/10

Exceptional

16 May 2026

Kim

Great location room was nice.

Partner

6/10

Pleasant

16 May 2026

Robert

Staff was amazing and the facilities were clean, but for the cost nightly, the room was a little rundown. The tub had visible rust spots, and was peeling. Bedskirts had some obvious staining that deserved replacement. Great location and staff was top notch, but for almost $500/night I wouldn’t expect the disrepair that was present.

Family_with_children

8/10

Excellent

15 May 2026

Gerald

The breakfast ladies are wonderful.

Partner

8/10

Excellent

14 May 2026

Brian

The hotel and rooms were clean. The staff was pleasant and informative. The breakfast staff was especially energetic and efficient. Great location. I guess $ 27 for parking is the new norm. The only issue is the condition of the bathroom. The tub and shower fixtures are visibly and functionally worn out. After we took our shower the fixture dropped all night. The breakfast was fresh and what you would expect.

Partner

10/10

Exceptional

10 May 2026

Christina

The staff were super nice from check in to check out. The breakfast staff went above and beyond. They interacted with my children and made their stay great. We love Tamika. The location was excellent for anyone headed to a pirates or steelers game.

Friends_and_family Family

6/10

Pleasant

10 May 2026

Mitchell

Outside window was so filthy it was difficult to see through. Couch had cigarette burns and stains on it.

Partner

10/10

Exceptional

07 May 2026

Hiroki

good

10/10

Exceptional

06 May 2026

Kristy

Excellent customer service from Amber at front desk. She called Clayton from maintenance when the washer wasn’t working. Clayton was able to fix it right away.

Friends_and_family Family

4/10

Poor

05 May 2026

Margaret

Stayed 4 days no housekeeping. Had to find a housekeeping cart and get fresh towels!

Family_with_children

8/10

Excellent

03 May 2026

Denise

Great staff very helpful

Partner

8/10

Excellent

03 May 2026

Carmencita

The room was adequate enough except for the faucet in the sink near the bathroom. Faucet needed repair. The sink doesn't empty slow because the stopper is not opening enough for the water to go down the drain.

2/10

Poor

20 Apr 2026

Melanie

Do not stay here unless you are staying during a time that the rates are not elevated. It is not worth it. Our room was not clean and room service from previous customers was outside of our room the entire time even though we asked that it be picked up. The AC was blowing so loud in the hall we could hear it in our room. The construction outside it loud and started at 7:30am on a Saturday.

Partner

4/10

Poor

20 Apr 2026

Renee

The shower curtain liner was moldy, the bathtub was chipping, the room was not cleaned daily we were told it gets cleaned every other day, we had no way of getting in touch with house keeping. Our overall experience was horrible.

Partner

10/10

Exceptional

19 Apr 2026

Monica

It was opening day for the pirates so understandably, the staff was very busy. They got us into our room but we were missing bedding and towels. We. Alex and they brought them right up. Like I said-it was very busy, they handled the crowd well!

Family_with_children

10/10

Exceptional

19 Apr 2026

dean

Always friendly staff

10/10

Exceptional

14 Apr 2026

Debra

Everything was very nice! Timeka (in the breakfast area) was very welcoming and friendly!

Partner

8/10

Excellent

12 Apr 2026

Kimberly

The hotel is very clean and close to many restaurants and bars on the North Shore. The noise from the highway ramp goes on until 2am. It’s a busy road. If you can bring a white noise machine. The parking lot is directly under the ramp outside the hotel and very tight. The front desk was very attentive and the attached restaurant SoHo was fantastic! Great service and food.

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Celina

Everything was great. We loved the proximity to the ballpark. There was construction going on next door, but hopefully that is not a long term thing.

Family_with_children

10/10

Exceptional

12 Apr 2026

Linda

The best part of staying here was the proximity to PNC Park for a Pirates game and good restaurants to eat at. Also, the front desk staff allowed us to park outside the hotel instead of in the parking structure since I had walking difficulties! Thank you!!!

Partner

10/10

Exceptional

09 Apr 2026

Dianna

Everything was great!

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Kristopher

Breakfast is a little busy, rather small seating area. Staff kept things stocked. Nice quiet hotel directly across the street from PNC park. Go Bucs!

Family_with_children

4/10

Poor

07 Apr 2026

Jeffrey

Overall, the stay was disappointing, with a few bright spots. Check-in was smooth although they let a lot of cars park in the front of the hotel, against their policy, which makes the walk a lot longer to get to the check in. and the staff were very friendly and clearly doing their best, especially considering it was opening weekend for the Pirates and the hotel was extremely busy. That said, the property itself needs significant improvement.
Parking was unavailable when I arrived, which was frustrating right from the start. The room itself had multiple cleanliness and maintenance issues. The couch was visibly stained, and when I opened the pullout bed, there were crumbs inside, which is unacceptable. The shower was in particularly poor condition—there were stains throughout the tub, wallpaper peeling off the wall, and the upper shower area felt soft and possibly mildewed. The shower head was also underwhelming.
In addition, the air conditioner was very loud and didn’t cool the room effectively, making it difficult to get comfortable. The room also lacked basic functionality—there were very few hooks or places to hang towels, which contradicts the hotel’s request to reuse them.
Also lights on the right of side of the bed don’t work which is annoying. And the lights above the bed are flickering. Does anyone check any of these things before putting a room back in service?
Breakfast was also a letdown. Items were constantly running out, including basic options like oatmeal, and

Family_with_children

10/10

Exceptional

05 Apr 2026

Lulzim

Awesome place. Great as always from the customer service and room very neat.

Family_with_children

8/10

Excellent

02 Apr 2026

Brian

Pool was cold. Breakfast was good, lots of choices. Room was clean.

Family_with_children

2/10

Poor

01 Apr 2026

Peixi

The breakfast is not good, the apple are dried without juice,the yogurt inside the fridge tastes a awful plavour. the carpet at the air conditioning area has a strong urine smells when the air conditioner bloor the air.

Friends_and_family Family

8/10

Excellent

31 Mar 2026

Raqunette

I always enjoy my stay at springhill suites. The Bahamian guy at the desk is rude and has a bad attitude when you ask him questions but I love this hotel and all the other stuff. Clean rooms, good breakfast

10/10

Exceptional

31 Mar 2026

Wes

Be nice if the pool area was kept up better. Floor was slippery and was cold in pool area.

Friends_and_family Friends

6/10

Pleasant

30 Mar 2026

James

The location is great. The hotel itself is run down. They offer a breakfast but it is not stocked in the mornings. We were down at 9:30 am (over at 10) and there was nothing left. The towels in our room were badly stained. The gym had the very basics. The smell outside the hotel smells like sewerage. Overall average but location is the seller.

10/10

Exceptional

29 Mar 2026

Justin

clean room, great friendly staff, breakfast picked over , air conditioning was ice cold! WILL RETURN best hotel I've stayed at on the North Shore so far from my experience!

Partner

10/10

Exceptional

28 Mar 2026

Eddie

excellent property! Excellent staff! Will definitely stay there again when I’m back in Pittsburgh!

6/10

Pleasant

27 Mar 2026

Anthony

Parking was extra

Family_with_children

10/10

Exceptional

23 Mar 2026

Sebastian

Very clean room, very clean and comfortable bed and a a lot of amedides

10/10

Exceptional

22 Mar 2026

Katherine

Clean room very friendly stuff
Love that fact there is a restaurant inside

Friends_and_family Family

2/10

Poor

22 Mar 2026

Nimat

My flight was canceled, and I did not receive a refund for the missed day. The person I spoke with on the phone promised a voucher for lunch or dinner at their Soho restaurant, but I received neither when I asked. I was told that the individual I spoke with was neither the manager nor a supervisor, which I believe was a lie. Additionally, there was no water in the room. The breakfast options are very limited and served late. On Saturday, I was told staff shortages caused breakfast not to be ready on time, and there was no breakfast on Sunday either. Throughout my stay, I only received one breakfast, which was mostly oatmeal. I would not recommend this place at all. Not welcoming environments.

Self

4/10

Poor

22 Mar 2026

Tyler

There was an incredibly loud fan blowing right outside our room that never shut off. It was so annoying and the lady on the day of check in was not very nice or friendly.

Friends_and_family Family

8/10

Excellent

17 Mar 2026

Ahmed

The location is excellent. The room could use some renovation, but the woman working in the kitchen during breakfast truly stood out.

She was incredibly friendly and welcoming, greeting guests with a warm smile and making everyone feel at home. Her positive attitude and attentiveness made the start of the day much more enjoyable.

She went above and beyond to ensure everything was fresh, well-prepared, and that guests had what they needed. Her kindness and energy were easily the highlight of the stay.

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

James

Clean rooms. Nice gym. Easy access to vehicle.

8/10

Excellent

11 Mar 2026

Michael

Ice machine second floor was out.

2/10

Poor

09 Mar 2026

Natalya

The equipment in rooms are very noisy and not working properly The air conditioner was not working properly and noisy throughout the night that you don't get a good night sleep at all.

Family_with_children

10/10

Exceptional

08 Mar 2026

Jade

It was absolutely beautiful staying there. Their restaurant is amazing. We had a great time.