Name: Hyatt Place Pittsburgh N Shore
Address: 260 North Shore Drive, Pittsburgh, 15212, US

10/10

Exceptional

21 Jul 2026

James

Great stay at a very nice property. I would highly recommend staying there.

Friends

10/10

Exceptional

20 Jul 2026

Stephanie

The hotel was very nice, excellent location, clean, and the beds were very comfy. The parking lot was very easy to use, and had plenty of spots available. The parking fee was quite expensive but understandable. The breakfast was great! Highly recommending this hotel and all Hyatt hotels to be honest.

Friends

10/10

Exceptional

20 Jul 2026

Kristen

Great location, very spacious room

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Kathleen

Front staff very friendly and helpful

Partner

10/10

Exceptional

19 Jul 2026

Justin

Everything was great from the greeting to the pool and rooms to the buffet breakfast

Friends_and_family Friends

10/10

Exceptional

19 Jul 2026

Lindi

I can’t say enough good things about this hotel. The staff was pleasant, cleaning crew did an excellent job, clean and maintained well, they gave out free waters, and the breakfast was the best I’ve had in a hotel. Would definitely stay again!

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Kassidy

We had a really nice and relaxing stay here. We came for an event. The hotel was close to restaurants and activities and in a good location. The traffic from the highway could be a little noisy at times but not as bad as we thought. The room was clean and they provided a lot of amenities. The housekeeping did a great job of cleaning the room when we were away. The pool was clean but very cold, I don’t think it was heated. I wanted to write that the free included breakfast was very very wonderful. They had so many choices and the food was really good. The staff were always very helpful as well.

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Dominick

Cameron and Mike where fantastic and easy to work with.

Partner

10/10

Exceptional

17 Jul 2026

Robert

Staff was very pleasant and helpful.

Family_with_children

6/10

Pleasant

17 Jul 2026

Kristine

The location was great if you are going to a baseball game. Lots of other attractions nearby as well. Most of the staff was great. One exception was the manager Melissa. Our room had about 2” of water around the air conditioner so we had to switch rooms. She was aggressive and rude about the move. She was rushing us because she said she wanted to “turnover” the room.

Partner

10/10

Exceptional

16 Jul 2026

KAREN

The hotel was very clean and the staff was very helpful and polite.

Family_with_children

10/10

Exceptional

15 Jul 2026

Marjaline

The hotel what nice and clean and staff was great. In close vacinity ro ball field.

Friends

10/10

Exceptional

14 Jul 2026

Suzanne

Breakfast was fine, about what you'd expect we shared here for the proximity to PNC Park, the area is great, lots of bars and restraunts, couldn't ask for a better area to stay in.

8/10

Excellent

14 Jul 2026

James A.

No shampoo in shower

Family

10/10

Exceptional

13 Jul 2026

Raymond

Very nice and clean.

Partner

10/10

Exceptional

12 Jul 2026

robert

Nice place

Partner

10/10

Exceptional

10 Jul 2026

Kathleen

ÝWe love the location. Makes everything so eas. y.
Front desk personnel are exceptionally helpful and pleasant

Partner

10/10

Exceptional

09 Jul 2026

Daniel

Breakfast was excellent

Friends

10/10

Exceptional

08 Jul 2026

Naftali

Hotel just need a refresh totally..obviously a few baseball and football fans have gone through here..owners need to stop collecting and put money back into the property..the staff are excellent

8/10

Excellent

08 Jul 2026

Yaron

Nice hotel. Very clean. The staff very welcoming

10/10

Exceptional

07 Jul 2026

Vincent

The rooms were very clean and customer service was excellent, very friendly and helpful. Breakfast was great. I will definitely be staying in the future.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Amarie

Great for kids

Family_with_children

8/10

Excellent

05 Jul 2026

Thomas J

Location is great. Much to do nearby.

Partner

10/10

Exceptional

05 Jul 2026

Michael

We could not have had a better experience. Perfectly located to PNC Park and city attractions. Staff was over the top friendly and helpful. Hotel was clean. Will be staying here again for our next Pittsburgh trip!

Partner

10/10

Exceptional

03 Jul 2026

Nichole

Room was amazing- spacious & clean. BEST and most COMFY hotel bed and pillows ever!!! Walking distance to the three rivers point park/fountain, incline, coffee shops, market square, etc.
Staff were friendly, helpful, and easy to talk to, even while they were busy working!
(So many hotel stays we see lazy employees bumming around, and not working with any sense of purpose -> NOT THE CASE HERE!)
Will DEFINITELY stay again if we ever find ourselves in Pittsburgh again! 💜

Friends_and_family Family

8/10

Excellent

30 Jun 2026

Stephen

Staff were very friendly and helpful

Friends

8/10

Excellent

29 Jun 2026

Francesca

Hotel room was clean and comfortable.

10/10

Exceptional

28 Jun 2026

Timothy

I liked it a lot.

Family

10/10

Exceptional

28 Jun 2026

Connie

Very nice hotel.

Partner

10/10

Exceptional

27 Jun 2026

Peter

Stupid expensive on a weekend night there was a concert, like criminally more than a regular night

Partner

10/10

Exceptional

26 Jun 2026

Joseph L.

Great location. Nice atmosphere

Partner

8/10

Excellent

25 Jun 2026

Pamela

Good size rooms. Noisy traffic from the bridges nearby.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Charlie

Awesome breakfast and great location

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Deborah

.

Family

8/10

Excellent

17 Jun 2026

Richard

The location is great if you're going to either of the stadiums or out for dinner. Breakfast was very good. Lot's of choices. The staff were very helpful with information. There was an issue with a stain on the couch and they offered to switch rooms. There is onsite parking and it was reasonably priced.

Friends

8/10

Excellent

17 Jun 2026

Diane

Staff were friendly and very professional and helpful. Room was clean but couches were stained. I wouldnt sit on them without a clean sheet. The bar/restaurant is at the front desk which was strange but people seemed happy sitting there. Great area for restaurants and easy travel.

Partner

8/10

Excellent

15 Jun 2026

Anderson

The room was very clean and well maintained. Staff was welcoming and very polite.

Partner

10/10

Exceptional

12 Jun 2026

Victoria

Its hotel is very beautiful, has great restaurants around. It is right off of the Riverwalk and the staff is wonderful. The hotel pool is very small and I don’t think there was a hot tub. If you’re traveling with pet pets this hotel is pet friendly however the only place to potty them is along the Riverwalk, which if you have to do that at night or early morning, it can be very dicey as there was aIt’s hotel is very beautiful, has great restaurants around. It is right off of the Riverwalk and the staff is wonderful. The hotel pool is very small and I don’t think there was a hot tub. If you’re traveling with pets, this hotel is pet friendly however the only place to potty them is along the Riverwalk, which if you have to do that at night or early morning, it can be very dicey as there was a shooting right across from the hotel while we were there. There’s a fountain across from the hotel that goes all the way down past some nice restaurants and all the way down the steps to the Riverwalk, where people bring their children at night to hang out party, drink and smoke weed,and let kids swim in the fountain, which is a huge place for trouble to happen. Because of that reason I probably wouldn’t stay there again even though it is beautiful

Family_with_children

10/10

Exceptional

12 Jun 2026

Derek

The room was great and it is the perfect location to watch a ball game.

Family_with_children

8/10

Excellent

12 Jun 2026

Thomas

Good location

Self

10/10

Exceptional

11 Jun 2026

Jodi

Hyatt is a beautiful place to stay! Very clean, the staff is super friendly and everything is in walking distance. It’s literally two blocks from PNC Stadium which is beautiful as well! The river walk that is absolutely gorgeous also in walking distance from the Hyatt Place Pittsburgh-North Shore.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Danielle

Very friendly staff and clean facility. Amazing breakfast! Great place to stop through on a trip through Pittsburg. Will be bookmarking this one!

Family_with_children

4/10

Poor

04 Jun 2026

Abu Ul

I stayed in room 712 with my husband and requested for a handicap accessible bathroom , the room it’s self was decent but the water pressure was terrible when I took my shower in the morning and there were no settings or dials on the hand held shower head to change the pressure and it took double the time to finish my shower routine and there was no shower chair in the shower which was really bad on my knees and I have really bad arthritis and the fact of traveling through multiple states during the summer , the water pressure issue ruined my experience and my excitement during my stay unfortunately I will not be returning.

Partner

4/10

Poor

03 Jun 2026

Kelli

We checked into our room and as we were unpacking I stepped on something extremely sharp, luckily I didn't step all the way down pushing it through my foot. There was a piece of metal wire randomly sticking up through the carpet about 2.5inches. I informed the front desk staff twice and there resolution was to come and bend it down so it wouldn't be sticking it. I explained it needs cut out. I tried bending it down and it kept popping back up. It was unsettling walking around the room wondering if a random sharp object was going to pierce my skin

Partner

8/10

Excellent

03 Jun 2026

Dshae

Good stay

Family_with_children

10/10

Exceptional

31 May 2026

Jonathan

Excellent hotel. The rooms were clean and the staff was very helpful. The free breakfast was very nice. This hotel is located near many attractions and perfect for sports fans.

Friends_and_family Family

10/10

Exceptional

28 May 2026

Christine

Very helpful staff and great location. Breakfast is excellent.

Family

10/10

Exceptional

28 May 2026

Tara

Good trip

8/10

Excellent

26 May 2026

Chowan

.

Friends

10/10

Exceptional

26 May 2026

Garrett

Nice place right next to PNC park! Loved being close by and everything was within walking distance.

Family_with_children

2/10

Poor

25 May 2026

Jillian

As I was checking out, I questioned the pending charges on my account and I was assured by the lady at the desk that both were just holds for incidentals and would drop off as I had already paid using hotels.com. The charges ended up being processed. I have made several phone calls and cannot reach a human who is able to address the issue.
Customer service is atrocious. I have been transferred numerous times and everyone tells me that they cannot help me and they will transfer me to someone else. After each transfer, the result is the same. At this point, I’m hoping I can just dispute the charge with my credit card.

Partner

10/10

Exceptional

24 May 2026

Virginia

Best breakfast and lovely room!

8/10

Excellent

19 May 2026

Candice

The hotel was a perfect location, staff were nice and hotel was pretty clean. The bathroom in our room had used wash clothes hanging from the towel holder, but the bathroom itself was spotless. I think it was just an oversight. I called down and asked for towels and wash clothes to be replaced. We waited an hour, but had to leave due to tickets for a show. When we got back the new towels and wash clothes were just laying on the dirty floor outside the room. Not impressed by that. Otherwise, parking was easy and safe, hotel was fairly clean, easy check in and check out

6/10

Pleasant

17 May 2026

Thomas

First, when we arrived front desk staff said my room wasn't ready. After I stated I called and payed an extra fee for early checkin. Then he said all of sudden a room a room was availabe. We had to pay to park. Even though we were staying overnight.

10/10

Exceptional

15 May 2026

BRETT

The breakfast buffet was very nice and the parking was a breeze.

8/10

Excellent

14 May 2026

Cheryl

Overall it’s a great property. Location within safe walking distance of PNC parking available with overnight cost $25. Nicely appointed. We missed the complimentary breakfast (in ended at 9:30am). The room appeared clean, but little details that I noticed were dust/dirt accumulation in the corners and ledges, rust on the shower door frame. Mop debris/strings left behind in the shower.
Because of the location on very busy city street and near a highway overpass the traffic noise was significant.
So take the good with the not so good. I would still stay there again despite the not so good because of the location, pleasant service and appearance.

Partner

10/10

Exceptional

13 May 2026

Jerome

Very clean room, staff friendly.
Breakfast was excellent with fresh fruit, eggs
And sausage

Self

8/10

Excellent

11 May 2026

Daniel

The breakfast was so so.

8/10

Excellent

10 May 2026

VENUGOPAL

The parking was expensive. The staff wasn't friendly. The breakfast was not great. The room was good.

Friends_and_family Family

10/10

Exceptional

08 May 2026

Craig

Perfect location for sports. Can be in once park within 5 minutes

Partner

10/10

Exceptional

08 May 2026

Derek

Great for pirates games

Friends_and_family Family

8/10

Excellent

06 May 2026

Raymond

Great location and good breakfast

Family_with_children

10/10

Exceptional

06 May 2026

Lexie

Entire stay was amazing! Breakfast had tons of options, parking was right there on site, and we were even allowed early check in without a fee! Didn’t have time to use the pool but definitely would’ve had we gotten the time. Staff was very helpful and friendly!

Partner

8/10

Excellent

25 Apr 2026

Paola

Staff at front desk could be friendlier, a test fire alarm went off twice on si day and we had to pack and leave immediately, when we got to the lobby they said it was just a test, we could’ve slept longer or shower before checking out

Friends_and_family Friends

10/10

Exceptional

22 Apr 2026

Kenneth

Everything was excellent! Check in, parking, room all were two thumbs way up!

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

Melody

Great location to baseball & football stadiums. Clean facilities, friendly staff, great service. Highly recommend!

Family_with_children

8/10

Excellent

21 Apr 2026

Ryan

Parking was easy. Coffee 24/7 in public area would be very nice.

Partner

10/10

Exceptional

20 Apr 2026

Brian

Clean room. Excellent stay. Will stay here again

Family

10/10

Exceptional

19 Apr 2026

Kurtis

Great lobby staff.

Partner

6/10

Pleasant

19 Apr 2026

Tracy

The room was not what I booked. I did check in later. The suite did not have a microwave. The front staff was friendly. On the morning of my checkout, I went out for a walk and upon my return, the cleaning person had entered my room and began cleaning before I checked out of the room. When I went down to the desk, they did not seem as if that was problem. I did not press the issue, turned in my card and left. I will never stay there or recommend staying there.

10/10

Exceptional

19 Apr 2026

Jeff

did not have any breakfast

Family_with_children

10/10

Exceptional

17 Apr 2026

Mariela

Staff is fantastic. Location is great. The only issue is that the uber/lyft drivers won’t pick up or drop you off from the hotel when there are games going on. The secret from the front desk? Put your location in the river! Then when a driver picks up the ride give them the hotel address

Family

2/10

Poor

17 Apr 2026

Chinna

Microwave not provided and unexpected parking charged $26. This is never communicated at the time of booking. Overall not good experience

Family_with_children

10/10

Exceptional

17 Apr 2026

Ben

Excellent location between the stadiums. Very helpful staff, great breakfast buffet, and clean and spacious room. Would highly recommend!

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

Bethany

Nice location close to concerts and sports. Great parking. Very clean and reasonably priced. Breakfast had a lot of variety.

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

Brandon

The breakfast was good, they had yogurt/parfait ingredients, eggs, sausage, cereal, variety of bread choices including donuts. I liked it. Rooms were clean and amenities are solid. Pool and gym etc.

Self

10/10

Exceptional

10 Apr 2026

ALAN

Very clean, quiet hotel located directly across from the baseball stadium and an easy Lyft from airport, frick, Carnegie museums, zoo, aquarium, and Heinz museum. Room spacious with sitting area and coffeemaker and refrigerator but no microwave. Parking is kinda expensive so we just lyfted for the four days we were here. There are a few sports bars around but not a huge selection of restaurants and nothing for breakfast. Hotel breakfast was adequate with basic toast bagels cereal scrambled eggs sausage and fruit but had there been a nice diner nearby I would have foregone the hotel breakfast. Area felt very safe. Would definitely stay here again.

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

Luzette

I had a great stay at Hyatt House Pittsburgh-North Shore. From the moment I arrived, the staff were over-the-top accommodating, truly going above and beyond to make sure everything was comfortable and seamless.

The room was very clean, well-maintained and had everything I needed for a relaxing stay. You can tell they take pride in both the property and the guest experience.

The location is also a huge plus especially if you’re planning to visit nearby attractions or attend events in the North Shore area.

If I had to offer any tip for future travelers: take advantage of the staff’s willingness to help, they’re incredibly knowledgeable and happy to assist with recommendations or anything you need during your stay.

Overall, a fantastic experience. I would absolutely stay here again.

Self

10/10

Exceptional

10 Apr 2026

Thomas

Wonderful breakfast, clean room in an excellent location.
Highly recommend this hotel

Family_with_children

8/10

Excellent

09 Apr 2026

Joseph L.

Very nice place and great location. I will definately stay here again.

Partner

10/10

Exceptional

09 Apr 2026

James

Breakfast was good. Room was clean

Family

10/10

Exceptional

09 Apr 2026

Kathy

The whole experience could not have been any better!!!! Greeted by a fantastic staff, parking was great, room was nice and the proximity to everything was fantastic!!!

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Patrick

Clean room, easy to walk or get to public transportation. Awesome staff. Great stay.

Self

10/10

Exceptional

08 Apr 2026

Stephanie

Everything was how it should be. The staff is extremely friendly and helpful!

Partner

10/10

Exceptional

07 Apr 2026

Dimple

It was a unique and pleasant experience. Highly recommend.

Family_with_children

8/10

Excellent

06 Apr 2026

Stephanie

The hotel is in close proximity to PNC Park and Heinz Stadium but the room wasn’t very clean.

4/10

Poor

06 Apr 2026

Jennifer

I reserved a room with two queen beds and upon arrival they did not have this available even though it had been booked for months. I was given a king bed with a pullout couch in my room smelled like smoke.

8/10

Excellent

05 Apr 2026

Joshua

Their “snack” and drink selection was subpar. If you don’t want to cross the river into downtown be sure to provide many of your own snacks and drinks as there aren’t any options around the hotel, and the hotel knows that and charges premium pricing. The rooms are clean, a bit out dated but clean nonetheless. The staff were always helpful, and friendly. There was someone who seemed to be training as she was unfamiliar with anything going on but was still very kind and pleasurable to deal with. The property states on here that a member of the staff enter every room at least once every 24 hours. We spent two days and never had anyone come to our room. Which is fine, unless you run out of something and need to go down and request something. Overall, a great stay, will be staying again in the future Let’s Go Bucs!

Family

10/10

Exceptional

01 Apr 2026

Yekaterina

Convenient location. Nice hotel

Family_with_children

8/10

Excellent

29 Mar 2026

Ellyn

Breakfast was a great variety. Coffee and hot water were lukewarm on first day. Much better second day of our stay. Staff was friendly and helpful. Room was larger than expected. Parking was easy and appreciated.

Partner

6/10

Pleasant

28 Mar 2026

Sarah

The staff was mostly friendly and the overall hotel had a modern feel. The room appeared clean at first but the longer we were there, it’s clear they don’t pay attention to details. The sheets had stains and holes.

8/10

Excellent

28 Mar 2026

Sarah

Parking is very easy. Room was clean. Nice location.

10/10

Exceptional

25 Mar 2026

TINA

Beds very comfortable, Great breakfast lots to choose from. Great location

Family

10/10

Exceptional

23 Mar 2026

Ryan

Clean room and nice staff. Didn't use any other facility.

Partner

10/10

Exceptional

20 Mar 2026

Jessica

Walking distance to stage AE.

Partner

10/10

Exceptional

18 Mar 2026

Stacy

Wonderful breakfast and amazing staff!!!

Friends

10/10

Exceptional

16 Mar 2026

Jay

Overall good. Great location for walking.

Family_with_children

10/10

Exceptional

16 Mar 2026

Cheryl

This was a very convenient place to stay for a visit to Pittsburgh, and it was a very good price when it is not a game day. Nice decor, comfortable room, and very good breakfast.

Friends_and_family Family

2/10

Poor

13 Mar 2026

Jennifer

Poor management or communication within hotel. Called 5x regarding missing items and had no phone call back regarding if it was found or not.

Had to pay to park in hotel lot, parked and car was broken into overnight. Was told 2 different things from employees. No help was given regarding the theft and no follow up from hotel. They just continued to note that it was not “on them”.
Still have not received a phone call regarding issues

Partner

10/10

Exceptional

09 Mar 2026

Bryan

Everything was great!