The Industrialist Hotel, Pittsburgh, Autograph Col

United States , Pittsburgh - PA
PITTSBURGH, 405 Wood Street
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100 reviews shown

10/10

Exceptional

21 Apr 2026

Anthony

Nice hotel, staff was great. Parking nearby

Partner

10/10

Exceptional

29 Mar 2026

Craig

great service, friendly staff

Friends

4/10

Poor

29 Mar 2026

Diane

Rooms were very small, had to change rooms due to constant ventilation noise and then the second room had a foul odour. The rooms were dark and felt dirty. Location was the only thing that was good about the property. Very disappointed especially for the price we paid. Would not recommend

Family_with_children

8/10

Excellent

28 Mar 2026

Naomi

The room was great. Front desk was fast, efficient and kind. We came late after our event and we were tired. Front desk took quick care of us.

The only negative was the brunch. They were understaffed and we took over an hour before our food came. The waitstaff was doing their best though trying to keep our spirits lifted. I wanted to tip him still, but only had a card. They comped our food because of the wait, but it did mark the otherwise great stay.

Family_with_children

10/10

Exceptional

28 Mar 2026

Miriam

Great location, lovely building, welcoming staff. Can't wait to stay again!

Partner

6/10

Pleasant

23 Mar 2026

Brian

Breakfast was subpar. Room was small but nicely appointed. Shower pressure was terrible.

10/10

Exceptional

14 Mar 2026

Christopher

Beautiful property

8/10

Excellent

10 Mar 2026

Madelaine

Walking distance from lots of dining, valet parking only

Partner

8/10

Excellent

09 Mar 2026

Amelia

Room was nice. Amenities were totally lacking.

Partner

6/10

Pleasant

09 Mar 2026

Susan

Very average. Front desk staff good. Ripped towels in bath. Damage to hotel floor on 2nd floor/lobby. Breakfast in Rebel restaurant service slow. Food was good but cold. Never stayed at Autograph Collection, but had higher expectations for the price. Also not a great location for tourism.

Friends

6/10

Pleasant

09 Mar 2026

Jeff

We reserved a corner King room, which was pretty small. No chairs and hardly any room to walk around the bed. As it was an upgrade over their base room, we were quite disappointed.

Partner

6/10

Pleasant

03 Mar 2026

daniel

Neat hotel. But rooms are small and A/C was really noisy. Check in is on the second floor. For some reason that bugs me when hotels do that.

Partner

10/10

Exceptional

22 Jan 2026

Johanna

Love this hotel - stay here when I’m in the burgh.

4/10

Poor

11 Jan 2026

Harper

Staff was great, but hard to figure out how to order room service. Overall not competitive with other hotels at its price point nearby.

Leisure Partner

6/10

Pleasant

01 Jan 2026

Jennifer

Staff was very nice. Hotel was pretty and clean but room bathroom very small. Not even a real place to put a suitcase opened. Cramped

Leisure Partner

10/10

Exceptional

01 Jan 2026

Mandy

Staff was friendly and helpful

Leisure Family

10/10

Exceptional

23 Dec 2025

Nicole

The room and the amenities!

10/10

Exceptional

20 Dec 2025

Steve

Great rehab of an old office building. Room was very clean and well appointed.

Partner

10/10

Exceptional

24 Nov 2025

Mark

yes

Partner

10/10

Exceptional

16 Nov 2025

Katie

Amazing staff. Friendly and accomodating!

Friends_and_family Friends

4/10

Poor

10 Nov 2025

Deirdre

The entryway light switch did not work so you could not see anything when you entered the room. Also, the nightstand light would not turn off, it had to be unplugged from the wall. The pillows were huge and lumpy, the absolute worst of any hotel I've ever stayed at, not befitting of such and expensive hotel.

Friends_and_family Friends

8/10

Excellent

30 Oct 2025

Ruby

Lighting in the room and bathroom was very dim
we stayed for 4 days and 3 nights and we did not have enough room ( dresser space) for our clothes

Housekeeping did not come by once or leave a note when we left our do not disturb card on the door, most places we have stayed at they will leave a msg with the front desk or slip something under the door to see if we needed fresh towels or something..

8/10

Excellent

20 Oct 2025

Gregory

Great location in the heart of downtown. Historic old building that has been renovated for the hotel. Old world feel with modern amenities. The room was small, and tiny bathroom setup, although kitschy cool, was rather annoyingly less than opportune functionality wise. Staff was over the top helpful and friendly. 5 stars to them.

Leisure Partner

10/10

Exceptional

17 Oct 2025

Grace

It was all good.

10/10

Exceptional

05 Oct 2025

Kelsey

Air in the room set to 68, and two water bottles in the room upon arrival.
Was very seamless process valet was very curtious and helped with bags. We were very pleased with the entire experience!

Leisure Family

8/10

Excellent

29 Sep 2025

Tiffany

Clean hotel. Nice staff! Only problem we had was check in. We called and informed them we would be coming in late. When we got there, the doors were locked and the check in desk plus on the 2nd floor. We called the front desk with no answer. Lucky for us, someone was leaving so we were able to get in that way. They need a door bell or something for after hours.

Leisure Family

10/10

Exceptional

06 Sep 2025

Nicolas

A humble, noble gem in Pittsburgh

The lobby made us feel like we had entered a time machine; the magnificent architecture, the stunning marble and inlays were breathtaking. Our room was quiet and clean and well-stocked. The staff are so friendly, always smiling and eager to help. The Rebel Room, however, leads the list of our lovely experiences. Amazing menu, the best meal we'd had in our stay...and it was a short elevator ride to it!

Partner

10/10

Exceptional

25 Aug 2025

Gina

First time at this hotel and we would stay again. Good location and the room was great.

10/10

Exceptional

23 Aug 2025

Joseph

Needed room for 1 night after college drop off. Room was smaller but exceptionally clean with a great bathroom. My second visit and will definitely be back.

6/10

Pleasant

17 Aug 2025

Ashleigh

If the hotel had the room available that I booked via Expedia this would’ve been a more positive experience. I booked a king studio with a pullout bed and we received a king room with what looked like a small loveseat. I spoke to the manager on duty and she was very helpful and I could tell that this was an issue that comes up often. The hotel should update the rooms on Expedia so that this does not happen to customers. If you book the king studio with pullout bed I’d suggest calling the hotel in advance and confirming that they have the room you booked available. The hotel itself was designed beautifully and the history of the building was awesome.

Leisure Friends

10/10

Exceptional

14 Aug 2025

Richard

A good stay.

It was a great location. Very nice staff. Only issues the refrigerator was not working could not change temp.

Partner

10/10

Exceptional

25 Jul 2025

Lee

Great location. Perfect size room for one or two travelers. Clean room and friendly, informative staff

Leisure Partner

8/10

Excellent

21 Jul 2025

Donna

Loved the staff in the restaurant/bar. Bathroom on 1st floor needs attention.

Leisure Partner

8/10

Excellent

17 Jul 2025

Joseph

Met our needs

Leisure Partner

4/10

Poor

10 Jul 2025

Sammer

Zero controls over the air conditioning. Either arctic blast or tropical breeze. Spoke to reception and the response was: “that’s how it is unfortunately”. My colleague in a different room on a different floor had exact same experience too.
Also, shower had a few long strands of hair in the corner which were not mine!

Business

2/10

Poor

07 Jul 2025

Michael

It's a shame, since the building looks so nice, but we had the worst time. The listing says there is a fridge. But it didn't keep anything cold. The front desk person said it's a wine chiller & I should've known that. So rude. Came back from a long day out and was met with blood stained sheets from housekeeping. Gross! When I told them, they didn't offer a response, an apology, or solution. They also only gave us one full size bath towel for a family of four. The next day the cleaning service never came. What did I pay for?! The staff was annoyed we kept asking for ice bc there wasn't anything to keep our drinks cold. The hottest, holiday weekend in a major city at a nice hotel and we felt like we were camping in a hole. We had to buy a cooler for the ice in order to just have cold water. Forget being able to keep food or snacks in the room! The restaurant in the hotel was supposed to be open for room service. But on Saturday, there was only one employee taking and delivering orders so my husband and I (after being on hold for 20 minutes) went down to order in person. We waited an hour for our cold food and brought it up for our daughters and ourselves to choke down. Huge inconvenience and really screwed with our schedule. I feel awful for the person stuck alone on that shift. Understaffed much? The only nice people were the valet folks, who just stand around and chain smoke but they're at least polite and have helpful info about the area. More to say, no room here left

Leisure Family

6/10

Pleasant

01 Jul 2025

Eshan

Below Par experience

I believe the overall experience could have been significantly better. The hotel does have a great location—it's conveniently close to Market Square, Point State Park, and the Strip District. However, the condition of the hotel itself was below expectations.

On the very first night, the bathroom door came off and never closed properly. The window curtains were also broken, making it impossible to block out the early morning sunlight, which affected my sleep. Additionally, the body wash dispenser ran out while I was showering. Parking was another hassle, with limited options available.

The hotel lacked several basic amenities. There was no restaurant, play area, or swimming pool, and there wasn’t even 24-hour access to coffee, water, or ice—something I would expect as standard, especially from a Marriott Autograph Collection property.

Overall, I was highly disappointed with my stay. For a brand that carries the Marriott name, I expected much more in terms of quality, service, and amenities.

Friends_and_family Family

10/10

Exceptional

30 Jun 2025

Jose

Clean, well maintained, friendly staff, great aesthetics, close to great restaurants and PNC Park.

Leisure Self

10/10

Exceptional

30 Jun 2025

James

Loved it

Leisure Self

10/10

Exceptional

23 Jun 2025

Emily

Loved the aesthetic and super comfortable rooms. Beautiful architecture. Helpful staff. Welcoming common areas. Would definitely stay again.

Leisure Partner

10/10

Exceptional

12 Jun 2025

Hannah

Good location. Nice bathroom. Comfortable bed. Pet friendly.

Leisure Pet

8/10

Excellent

09 Jun 2025

Kalyn

We enjoyed the space and loved being able to check in early

Partner

10/10

Exceptional

05 Jun 2025

Trent

Great place

Leisure

10/10

Exceptional

01 Jun 2025

Lisa

There were only two pillows on the bed. No extras in closet.. the pillows on the bed were not very comfortable.. too thick

Partner

8/10

Excellent

23 May 2025

David

The architecture is interesting. An overall theme of the hotel is great. Unfortunately the rooms are very small, even cramped. For the price they are charging you would think the room would be bigger. We did not experience any dining or other services as we only stayed one night.

Leisure Partner

8/10

Excellent

20 May 2025

FELIPE

Good Location, Convenient

Windows are not Sound Proof, too much Street noise.

Leisure Partner

4/10

Poor

14 May 2025

Ginger

I wanted to love this hotel but it def has wear and tear, such as missing curtains. Additionally, no afternoon/evening room service, wifi didn’t work and it is unsafe to walk alone in this area - many sketchy people on the street around the hotel.

Leisure Family

10/10

Exceptional

14 May 2025

Alan

Love this hotel!

Partner

8/10

Excellent

11 May 2025

Wilson

No comment!

Leisure Family

10/10

Exceptional

11 May 2025

Antoinette

Was able to check in two hours early with no issues

Business Family

6/10

Pleasant

09 May 2025

doug

Somewhat disappointed.

The hotel was very clean and close to a lot of attractions. The young man that checked us in was exceptionally nice and very helpful. However, our air conditioner did not work. In the night the room got to 78 degrees, and we had the a/c on. We told the front desk at check out about it and they said they would let maintenance know. She did not seem too concerned about it. There was no ice bucket or anywhere to get ice and our refrigerator would not get very cold. It only had a shower, no tub and no shower cap was provided. But the worst part was the price gouging. We paid over double the normal rate for the same day of the week because we were going to a concert.

Partner

10/10

Exceptional

03 Apr 2025

Michele

The service was phenomenal! The hotel is beautiful and the restaurant was fantastic.

Business_and_leisure Family

10/10

Exceptional

02 Apr 2025

David

Great stay!

We loved our single night at this hotel. The location was so convenient. The staff was friendly.

Business

10/10

Exceptional

23 Mar 2025

Shui Yee Paulina

Very nice cool building. Friendly staff.

Leisure Partner

8/10

Excellent

18 Mar 2025

Michael D

Loved the architecture of this hotel and the beautiful marble entry and cozy upper lobby with bar. Parking was easy in and out garage. Just wish the guest rooms were a little bigger - they were furnished nicely, but just a little bit tight.

Leisure Family

10/10

Exceptional

01 Mar 2025

Robert

Great location

Business Self

10/10

Exceptional

02 Feb 2025

Dave

Wonderful and kind staff. Beautiful room and the The Rebel Room staff and food was fantastic. Highly recommend.

Leisure Partner

10/10

Exceptional

25 Jan 2025

parvinder

Beautiful property

10/10

Exceptional

12 Jan 2025

Nicole

Incredible staff and very accommodating for my puppy. Would highly recommend!!

Business_and_leisure

10/10

Exceptional

11 Jan 2025

Jared

Great stay!

10/10

Exceptional

10 Jan 2025

CHRISTINE

Great hotel, with a restaurant.

Partner

10/10

Exceptional

05 Jan 2025

Kayla

This historic property was in excellent condition. The valet staff and the front desk staff very friendly and helpful. The hotel is within walking restaurants and some shopping.

Leisure Family

6/10

Pleasant

05 Jan 2025

Chris

This was a good property to stay, and we enjoyed the time at the hotel.

Leisure Family

8/10

Excellent

01 Jan 2025

Teresa

Nice hotel, would recommend.

The location was great! Able to walk to either stadium, close to shopping, restaurants, etc. The architecture of the building was beautiful!

Friends_and_family Family

10/10

Exceptional

30 Dec 2024

Marco

Property was nicely preserved. Cool finishes and good views!

Leisure Partner

10/10

Exceptional

29 Dec 2024

Brandon

It was a very nice hotel. Loved the style. Definitely park in the parking garage on 4th Ave. Cheaper than using their valley.

10/10

Exceptional

17 Dec 2024

Carlos

The building and interior were immaculate and so beautiful. Loved my stay. Parking was easier than expected.

Leisure Self

4/10

Poor

09 Dec 2024

Milagros

Not worth the expensive price tag. The bathroom floor was dirty. The wall paper in the bathroom was visibly coming off, one of the tiles from the wall came off. Very noisy, they need sound proof windows.

Leisure Partner

8/10

Excellent

09 Dec 2024

Jessica

It was overall a pretty nice stay. Area is loud and there seemed to be a wide spectrum of humanity in the area. As a solo female traveler who had to walk around the neighborhood, for the most part, I felt safe. The bellhop was not attentive and there wasnt always someone at the front desk at night. The bar attached to the hotel was quiet. The lounge off the lobby was spectacularly decorated for Christmas, for sure the highlight if the hotel. Corner room is not worth the extra dollars because you just get extra windows in the bathroom. Rooms ok. Clean and dark. Central light fixture a little tricky to figure out. Can easily hear others in hallways.

Business Self

6/10

Pleasant

03 Dec 2024

Don

Disappointed

Parking is costly.

Poorly supplied: only one coffee cup in room; fitness center not stocked with towels or water cups.

Friends_and_family Family

8/10

Excellent

01 Dec 2024

Michael

Second time we stayed here. Great downtown location and view of Ohio river, trains, and the incline - very Pittsburgh! Service was good (no wash cloths?) but otherwise staff was friendly, service was good. We will come back.

Friends_and_family Family

10/10

Exceptional

01 Nov 2024

Aurora

Very nice. The staff was helpful and nice. The neighborhood has a lot of restaurants a lot of things close early. Some homeless. Parking is expensive

Leisure Partner

6/10

Pleasant

29 Oct 2024

George

The location to the stadium was great

Leisure Family

10/10

Exceptional

28 Oct 2024

David

All around great stay with the exception of valet. Apparently valet left vehicle in \"reverse\" when shutting off keyless ignition and vehicle's \"ding\" warning when unnoticed and drained the battery. We had to wait an hour for a jump.

6/10

Pleasant

23 Oct 2024

Fariba

Our room in the hotel we had wanted was canceled due to “technical “ problem, so our reservation was changed to a cheaper hotel at their expense for the first night. They were helpful in regards to finding another room for us in town during the Steeler’s first game. Although we were inconvenienced by the re packing our suitcases twice for a 3 night trip!!

Friends_and_family Friends

8/10

Excellent

21 Oct 2024

susan

The hotel was a beautiful renovated 1902 building , the rooms were very nice but our first room was extremely small so be aware of those rooms , we had to move. Friendly staff and our concerns were solved promptly. Good location but the street is not so appealing , just go around the corner

Leisure Friends

6/10

Pleasant

14 Oct 2024

Molly

Restaurant was horrible

10/10

Exceptional

13 Oct 2024

Nancy

We are enjoying our stay.

Leisure Family

10/10

Exceptional

04 Oct 2024

suzanna

If I could give this a higher rating I would.

It was a beautiful hotel and incredibly convenient for anything downtown. It was a great value and I really enjoyed the architecture of the building. The staff were very good and despite having some technical difficulties, checking in and checking out very easy.

10/10

Exceptional

02 Sep 2024

Verified traveler

Really enjoyed the hotel and our room. We asked for a view and they delivered by giving us a room on the 16th floor with a view of the river. The area around the hotel did feel a little sketchy at times but it bothered my partner more than me and I feel was also reflected in the price, compared to the Monoco which was a 10 minute walk away.

Partner

10/10

Exceptional

18 Aug 2024

Debra

Great place to stay in downtown Pittsburgh

This hotel is very central to so many things in the city of Pittsburgh. We walked to PNC stadium and PPG Arena, and there are many good restaurants around, plus a great park and walking trails along the river. The room was very well designed, and the bed was very comfortable.

Partner

10/10

Exceptional

14 Aug 2024

Dennis

We had a wonderful stay. The staff were great and room was outstanding!!

8/10

Excellent

10 Jul 2024

Sarah

Loved the look of the property, there was a bit of water leaking, but that's expected from an old building. Staff were very knowledgeable and helpful.

Leisure Family

10/10

Exceptional

30 Jun 2024

Scott

Top notch hotel in downtown Pittsburgh. My wife and I stayed one night and wanted a different “vibe,” and this hotel did not disappoint. The service was excellent and the staff went out of their way to help us check in before the standard 4:00pm check in time. The hotel is in walking distance to all major down town attractions. We loved the decor and amenities.

Partner

8/10

Excellent

10 May 2024

Keyara

Selected this property for its location and cool factor. It’s a renovated space with a very unique and cool design. However the layout is very weird when entering and leaving. Never got to experience the F&B amenities because they are not located on what would normally be the lobby floor. Overall great stay.

10/10

Exceptional

25 Apr 2024

Kristie

Fun Downtown Pittsburgh Stay

Just a quick trip to Pittsburgh for a mini-reunion of sorts. Lovely spot to stay and the bar downstairs had great cocktails for a nightcap. Recommend!

Friends_and_family Family

2/10

Poor

22 Apr 2024

Mark

Staff shows up late, restaurant just doesn’t open.

The restaurant was supposed to open at 7. The server was late…. So it just stayed closed. No manager went down to try to help…. Customers who paid for breakfast sat there until they had to leave.

Friends_and_family Family

4/10

Poor

06 Apr 2024

Michele

Filthy bathroom. Hair in the shower. Shower glass door is shattered at the bottom corner and is very dangerous if your feet are near this. Very dirty toilet area.
I can’t.
Very disappointing experience. No one was to be found at reception area.
Glad to have left early next morning.

Leisure Partner

8/10

Excellent

04 Apr 2024

Verified traveler

Decent Stay

We were in town on business for my husband. The building is very nice and I appreciated the style of the restaurant and lobby spaces. The rooms however were very dark, especially the bathroom area. I felt like I was in a cheesy bachelor pad. I hated that the bathroom door didn't close (just a sliding door that didn't even slide shut all the way). The darkness felt dirty and the shower water came out in a sharp stream with no way to change the setting. It kind of hurt. I don't believe we had any hand soap which was pretty gross too. The TV was nice but the welcome message was creepy because it had my name on it. Other than that. the bed was really comfortable and we slept very well. The only other thing that I would mention is that the check in process took way longer than it should have. We were 1 of several groups in line and the staff member took forever talking with the couple in front of us. They had a ton of questions about what to do during their stay and it would have been courteous to let others check in and then ask and answer the long list of questions. After driving a long time, we just wanted to get to our room and rest a moment before we had to work.

Business

8/10

Excellent

22 Mar 2024

Cynthia

The room was beautiful and clean.
Did not like the pillows. They were all too big.

Leisure Friends

6/10

Pleasant

10 Mar 2024

Brittney

Bathroom felt a little dirty and faucet would leak all over the counters. Staff was nice and check in was easy.

10/10

Exceptional

27 Feb 2024

Katie

Lovely and historic

A lovely atmosphere in a historic building. Friendly helpful staff and a really great restaurant downstairs. Beautiful and well appointed room and bathroom. Everything we needed. Really loved the dark decor in the room and bathroom.

Friends_and_family Friends

4/10

Poor

19 Feb 2024

Michael

If you want daily housekeeping this is not the hotel for you We were assured on check in and each morning that we would have housekeeping but both nights we returned to our hotel to find out our room hadn’t been attended to. Very disappointing.

Business Partner

8/10

Excellent

17 Feb 2024

Amy

The bed was hard and uncomfortable other then that I enjoyed my stay.

10/10

Exceptional

05 Feb 2024

Ellen

A beautiful hotel in a historic building, with its cultural integrity intact. I arrived early and my room was ready, which made settling in my first day a breeze. Comfortable bed and pillows, sleek shower with hot water and pressure aplenty, great city view toward the Duquesne Incline, especially at night. It was a convenient walk to dinner and Heinz Hall, and having dining options, a pleasant mike walk to the Warhol Museum and Strip District.

Leisure Self

10/10

Exceptional

04 Feb 2024

Katina

Staff is amazing. The interiors are fun, cool moody vibe. Beds and linens very nice. Would stay here again

Leisure Family

10/10

Exceptional

29 Jan 2024

Heather

It was absolutely beautiful for the holidays. Enjoyed New Year’s Eve events the hotel had

Leisure Partner

10/10

Exceptional

11 Dec 2023

Eric

Even though we were only there for a night, everything was great, the only suggestion we would make, is offer a couple options for pillows, as the ones provided were not comfortable for what we are used to.

Leisure Partner

10/10

Exceptional

08 Dec 2023

Eric

Very clean neat and convenient to everything Downtown.

Leisure Partner

10/10

Exceptional

04 Dec 2023

Kimberly

Weekend Sports