Name: Drury Plaza Hotel Pittsburgh Downtown
Address: 745 Grant Street, Pittsburgh, 15219, US

10/10

Exceptional

06 Aug 2026

Carrie

Beautiful building. Our room was clean and comfortable. No complaints. The front desk staff weren’t super helpful with our questions about maneuvering the city and recommendations, even though I was the only one at the desk did not seem like they wanted to take the time to fully help me. Very good breakfast though!

10/10

Exceptional

05 Aug 2026

Shaji John

Great hotel , located at the downtown core of Pittsburgh.

6/10

Pleasant

04 Aug 2026

Nicole

The hotel kept some of the features from the old Reserved Bank. It did give a sort of gloomy feeling not much sunlight throughout the hotel. I did appreciate the free breakfast and light dinner daily.

10/10

Exceptional

03 Aug 2026

Julia Sass

Wonderful hotel!

10/10

Exceptional

02 Aug 2026

Maria

Room service was great! Clean comfortable and kind ppl

10/10

Exceptional

31 Jul 2026

Steve

The hotel is located in the former Federal Reserve Bank building. The combination of old and new works very well. The breakfast/dinner area is located in the former lobby with beautiful ceiling details and mural. You can even see the former vault. Excellent adaptive reside of. A former grand building.

The complimentary breakfast and dinner were very good and a welcomed alternative than searching for local restaurants.

We stayed two nights and the room was somehow missed on their cleaning rotation. When alerted to this problem the staff responded very quickly bringing us clean towels and removing the dirty towels and trash.

The parking valet system works very efficiently. No long wait for the car.

Our stay at the Drury Hotel was very enjoyable. I’d stay there again.

8/10

Excellent

30 Jul 2026

Dave

Checkin was quick and front desk staff were very pleasant. The room was clean but everything appeared to need an update. Restaurant and breakfast were basic. I would stay here again due to the great location and outstanding staff.

10/10

Exceptional

29 Jul 2026

Bryan

Everything was excellent, room, food, and hospitality

10/10

Exceptional

29 Jul 2026

Sherell

Good location, suggest using the parking garage if you mind walking 2 blocks. Breakfast was great.

10/10

Exceptional

28 Jul 2026

Fallyn

Staff was friendly and helpful. Room was in perfect order upon arrival.

8/10

Excellent

28 Jul 2026

Lynn

Nice

10/10

Exceptional

28 Jul 2026

Dan

It was in a great location to walk to Pirates game. Was able to enjoy free drink and food before walking 15 minutes to the baseball game. Breakfast was good with a wide array of items. Especially enjoy the fruit salad.

10/10

Exceptional

28 Jul 2026

Chinara

Clean room, great location, friendly staff

8/10

Excellent

27 Jul 2026

Elizabeth

Clean room, very friendly front desk staff, great location.

10/10

Exceptional

27 Jul 2026

Catharine

We had the best time at the Drury. Came in for a concert, we could walk anywhere we needed to. Clean room, wonderful staff, great “appetizer” hour and breakfast. Would absolutely stay here again!

10/10

Exceptional

24 Jul 2026

Stacie

I arrived on an Amtrak train the walk to Drury hotel was very short check in was easy when I went up to my room the room was nice very spacious. The rooms were nice and clean the bathrooms were nice and spacious and clean the hot water was hot it was just the right temperature to take a hot bath and relax the evening reception was very nice chili dogs salad baked beans pulled pork sliders everything was really nice the food was a good quality it tasted good I also like the fact that you could get coffee all day they even had a place to fill up your water bottle up in the fitness center the next day I went to the breakfast buffet which was nice two types of eggs the sausage patties were a good quality they didn't taste cheap the coffee was nice and it was good coffee bowl flavorful the pop machines we're open you could service yourself and fill up your water jugs and pop and take them back to your room they had fresh fruit on the breakfast buffet several different types of cereal oatmeal you can make your own waffles fresh I really enjoyed myself there I had a good time it was right across from I won't say right across from the David Lawrence convention center but they had a walkway that you can leave off the back door which basically might have been across the street now that I think about it it's very close to the convention center and very close to Amtrak and I'm a big girl I can't walk far and I was very pleased that I was that close to where I needed to be

10/10

Exceptional

23 Jul 2026

Toni

Love the included food and drinks!

10/10

Exceptional

23 Jul 2026

Carissa

Close to PPG for shows.

2/10

Poor

21 Jul 2026

Jamie

We arrived to the hotel on a busy city street. There was no indication of where to access valet parking or even the hotel entrance. Staff was unaccommodating.

Family_with_children

10/10

Exceptional

21 Jul 2026

Faith

Our room was stunning with beautiful high ceilings and so much space. We were able to check in early which we were very thankful for with our plans while we were in town! The hotel offered many options for food and bevs if needed! Our bed was super comfortable and the hotel overall was close to everything we needed!

6/10

Pleasant

20 Jul 2026

Lindsey

The parking and getting to the front door of the hotel is terrible. We sat in our car in the laneway for almost 15 mins with 3 cars ahead of ours. The valet on check in was not helpful.
The valet on check out was very helpful.
A young man who was cleaning tables in the lunge for the cotail hour was very helpful and friendly. Location in downtown Pittsburgh was great and easy access to the Market Square.
Overall a good hotel and stay. Hotel decor is out dated. Hotel rooms are large and roomy.

Pet

10/10

Exceptional

20 Jul 2026

Malaya

Loved the whole experience! clean room, food was amazing. property was very clean! and shocked. Will definitely return in the future.

Partner

10/10

Exceptional

19 Jul 2026

Donato

Comfortable stay

10/10

Exceptional

19 Jul 2026

Katherine

Love staying here. The hotel is always spotless, friendly employees, great breakfast, and close to downtown activities.

Friends

10/10

Exceptional

18 Jul 2026

Sandra

Very nice stay. The folks at the desk helpful & courteous.

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

James

Great place to stay. Staff were great. Amenities were superb.

Partner

10/10

Exceptional

16 Jul 2026

Joseph

Valet parking was very accommodating

Partner

10/10

Exceptional

14 Jul 2026

Kyle

Was a good experience! Was in town for a baseball game. It’s a 19 min walk unless you walk quick. Breakfast was

8/10

Excellent

13 Jul 2026

Whitney

Overall, the hotel was very nice. Breakfast was a nice spread, and the staff was definitely very attentive during that time. We did not have to wait for check-in. It all went very quickly. The worst part of the whole stay was valet. You have the option between valet for $40 a night or parking down the street for $13. We chose to valet and although we were told it would be 20 minutes to get our car, it was more like twice that. The valet was either understaffed or extremely disorganized. This made us miss our reservations and almost missed a tour PNC Park.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Angela

Staff is amazing, super clean and lots of food all at a reasonable price

Family

10/10

Exceptional

13 Jul 2026

frank

Very clean, friendly staff, great location

Family

8/10

Excellent

13 Jul 2026

Crystal

Never stayed at a Drury and I really enjoyed the experience! Free soda and popcorn was awesome, I didn’t take advantage of the dinner bites but that seems generous as well. Hotel is in a really cool renovated old Fed building which was awesome. Valet was pretty efficient and courteous. Only complaint is my room faced another building and was quite dark, but for only one night it was totally fine.

Self

10/10

Exceptional

13 Jul 2026

Brian

One of the best hotels I have ever stayed in. Every staff member from management down to housekeepers were pleasant and extremely helpful. Amenities are awesome, very clean. One of the best experiences I've ever had!
Only complaint is the parking situation but that wasnot horrible. We parked at Mellon Square Garage and it was a 6 minute walk, very easy. We will be returning anytime we come to Pittsburgh!! Also keep an eye out on the kickbacks!! Such a great help with food!

Family_with_children

8/10

Excellent

13 Jul 2026

Kelly

Staff was great

Self

10/10

Exceptional

13 Jul 2026

Heather

Overall amazing experience from check in to check out.

Friends_and_family Family

8/10

Excellent

12 Jul 2026

Carol

It would have been a 5 stars except for the annoying kids pounding on our door late at night and running. Staff dealt with the problem but not before my son who always deals with anxiety was awakened and it took a while to calm him down. The breakfast and dinner were great! We would stay again! Staff was very helpful and friendly.

Family

2/10

Poor

12 Jul 2026

Jason

We were arriving from Boston, where we connected from an international arrival. The Boston airport shutdown for all departures due to a jet fueling system failure. We were rebooked two days later. It was a force manure situation and in no way our fault. While it wasn’t the Drury Plaza’s fault either, they refused to refund our booking.

Family_with_children

2/10

Poor

11 Jul 2026

Michael

You have to use the valet and you have to go around to the back of the building to access the valet. No one pointed this out when I booked the room charge. The valet was $90.

Self

10/10

Exceptional

11 Jul 2026

Thomas

We were very pleased. The valet parking is expensive at #$40 per night however when it took them longer than normal to get our car someone came by to apologize and then proceeded to credit back our $40.00. Now I call that service.

Partner

10/10

Exceptional

10 Jul 2026

Andrea

This was a perfect place to take my family. My kids are 7, 14, and 16. Perfect location to walk everywhere. We took a Lyft a few times because of the heat. Free breakfast and free dinner. Easy parking system. Clean. Free popcorn in the lobby in the evenings. Nice rooftop patio. The only thing we did not like was the pool - it was just a typical hotel pool, echoing room, lots of chlorine, no windows, just meh. But still a 5 star stay.

Family_with_children

10/10

Exceptional

10 Jul 2026

Paul

Location to PNC park.

Partner

10/10

Exceptional

10 Jul 2026

Donea

Very nice facility. Family friendly, beautiful roof top deck and a great breakfast selection.

Family_with_children

6/10

Pleasant

09 Jul 2026

ISABELLE

Went for a concert with my 10 year old. The walk to PPG wasn’t too bad, which was my main priority. We were able to park across the street at the Liberty garage, which cost $40 for overnight. As far as the hotel, it was ok. I wasn’t super impressed with the room but it was decent for what we paid. We were really only there for sleeping, and checked out first thing. I will say, the room was a bit dirty. The carpet was tattered, and there were stains on the wall behind the beds. We also ended up in a room that had a door to access our neighboring room. Usually that doesn’t bother me, but you could hear absolutely everything going on in the other room, even just basic conversation. Again, we were only there for a place to sleep but had we actually planned to stay or spend any time in the room, it would not have met my standard.

Family_with_children

10/10

Exceptional

09 Jul 2026

Mike

Everyone here was incredibly friendly greeted you with a smile and a hello. The rooms were very clean. The hotel was very clean. The food was excellent, and was always refilled as soon as it was low. I would recommend this place to anyone! It was like a hidden/unhidden gem.

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Martin

Only did evening Social once. Beverages choices good, food choices and quality not up to par with other Drury properties I have stayed at.

Breakfast very good.

Hall carpets a bit weathered. Room clean, carpets also weathered.

Staff was excellent.

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Shelley

We have stayed at several Drury hotels across the US, and this one maintains the high standards of the chain. Clean, friendly staff, good breakfast/evening snacks. Loved the downtown location - very convenient to walk in the area - and a beautiful hotel building. Highly recommend!

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Ashley

From start to finish the experience was great. The grounds are beautiful and well maintained. Staff is very friendly and very helpful. Highly recommend.

Family_with_children

10/10

Exceptional

08 Jul 2026

Randy

Excellent care and everything was perfect !!

Partner

10/10

Exceptional

08 Jul 2026

Renee

The staff at this location were all amazing! Friendly from the moment we walked in. Likely the best staff I've ever encountered in all of my travels! It's a great location for walking to PPG and has some interesting history attached to the building. I've seen others mention the valet parking being $40, which is accurate, but when you weigh out the money you're saving with their daily 5:30 drinks and food kickback, as well as the VERY full breakfast, popcorn at check-in, as well as the free coffee bar, you're saving much more than $40. This will now be my go-to when I want to stay in the city!

Friends_and_family Friends

10/10

Exceptional

08 Jul 2026

Fawn

Room was clean. The perks were great. Staff was outstanding.

Family_with_children

8/10

Excellent

08 Jul 2026

James

Clean, large room. Good location for Pittsburgh sights.

Partner

10/10

Exceptional

07 Jul 2026

Anthony

Stayed there for Anthrocon 2026 and loved it! Will be staying next year for sure and years to come

Friends_and_family Friends

4/10

Poor

06 Jul 2026

Shannon

We sent for valet at 7 am to get our vehicle. No one knew where the valet person was. Finally after waiting for 2.5 hrs at 9:30 another employee showed up and the one that was working overnight we watched get out of her car. She was sleeping. There were 4 of us waiting for cars. Horrific service for a hotel such as this.

Partner

8/10

Excellent

05 Jul 2026

Bonny

The breakfast was comprehensive but too high in fats and sugar. For example, they had only fruited yogurt, not plain.

Partner

10/10

Exceptional

05 Jul 2026

Robert

Great location!
Within walking distance to concert at PPG Paints Arena.
Breakfast was wonderful too!

Friends_and_family Friends

8/10

Excellent

04 Jul 2026

Rajesh

The hotel is good in the budget, good location, complimentary breakfast and dinner was a good idea. We used the pool, that’s good too.
Everything is good except the carpets in the room, they’re pretty old.

Family_with_children

10/10

Exceptional

02 Jul 2026

DENA

Nice people

Partner

10/10

Exceptional

01 Jul 2026

Tanya

Hotel was very clean. Staff very friendly. Convenience to PPG arena. Great breakfast and complimentary drinks and light supper. Excellent for the price.

Partner

10/10

Exceptional

30 Jun 2026

Paul

It’s was good

10/10

Exceptional

30 Jun 2026

Shane

Excellent hotel near most everything. Great breakfast and dinner options. Highly recommended

Partner

10/10

Exceptional

29 Jun 2026

Patricia

Great stay for a concert! Within walking distance of the venue.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Rachel

The hotel was very clean! Staff was friendly and helpful. The breakfast and dinner was very good with a wide variety of food. The manager walked around and asked how everything was. This was our first experience at a Drury hotel and we will definitely be back!

Family

10/10

Exceptional

28 Jun 2026

Jennifer

Staff was super nice and the free snacks and breakfast were appreciated

Partner

10/10

Exceptional

27 Jun 2026

Steve

This is a great hotel, located in the center of Pittsburgh. We booked a suite and the rooms were so spacious. We were amazed to discover their \"Kickback\" from 5:30-7, basically dinner (there was pasta, sliced chicken, cooked veggies, and a creamy tomato sauce, plus fixings for nachos and a spinach salad, along with drinks) included with our stay. Because of this and the free breakfast, this was a great value for a stay in a big city.
One drawback was the entrance to the hotel, which is hard to spot and small; I was glad we were in a sedan and not a larger car. Valet parking is the only thing available, although the valets are nice and our car was ready to go at checkout time.

Family

10/10

Exceptional

26 Jun 2026

Mario

Great stay in downtown Pittsburgh.
The evening Kick-back reception is great if you don't feel like eating out.
Breakfast has multiple choices but are the same everyday.
Rooms have everything needed.

Business

10/10

Exceptional

26 Jun 2026

Stephanie

Very nice stay: in particular they staff was great!

10/10

Exceptional

25 Jun 2026

Jason

free dinner and breakfast

Partner

10/10

Exceptional

25 Jun 2026

Margaret

Love the breakfast and the dinners! Such a great quality experience!

The staff are kind and so helpful and the room was great too!

Friends

10/10

Exceptional

24 Jun 2026

Jose

By far one of the best hotels, I’ve ever stayed in Pittsburgh. I’ve stayed at the Omni—beautiful, high‑class, but surprisingly lacking in amenities. Drury has officially become my new go‑to. The breakfast is great, the afternoon dinner bites and drinks are a huge bonus, and the pool is fantastic. The rooftop is an even better place to relax and enjoy a few drinks.

The staff is excellent—friendly, welcoming, and always smiling, which truly makes you feel like you belong there. The only drawback is the parking situation, but that’s the case with most hotels. Parking at the Greyhound station, just a block away, was only $13 a night, and you really can’t beat that price.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Katherine

Friendly staff, valets, and clean rooms. Walking distance to PPG arena. Will be staying here again when visiting the Pittsburgh area.

Friends

8/10

Excellent

22 Jun 2026

Derrick

Needed better variety of breakfast items.

Self

6/10

Pleasant

22 Jun 2026

Barbara

They have valet parking but you have to pay for it with tipping extra. When I checked in received two card keys. No bellman so plan on retrieving a luggage cart from the valet area upon arriving. Got on the elevator with all luggage in tow but was not told by the staff at the front desk that you have to use your key card also when using the elevator which I had to figure out how to use it from another quest on the elevator otherwise you go up and down between the basement and second floors. When I entered the room all was clean except the windows which looked like they had not been cleaned in years. I booked for an upper floor with expectations of a river view instead I got a view of the Federal Building across the street. The complimentary breakfast was nice it had something for everyone. The complimentary dinner was not so great. When I asked about the restaurant they said that was it but when I was reading online about the hotel it was rated to have one of the best restaurants in the city! They have a small indoor pool area with a Jacuzzi but was not able to use either due to the lack of ventilation. Anyone with breathing issues I would not recommend on swimming. They do not have a concierge so you need to plan your own tourist type itinerary. Driving around the city was challenging in itself even with GPS and not everything from the hotel is of walking distance. However, they do have city buses and underground subway if you have a map of the city and know where to go.

Family

8/10

Excellent

22 Jun 2026

Erica

Clean and nice room. Free amenities were as expected for free, not great. We really enjoyed this hotel for location and price for a concert.

Family

10/10

Exceptional

21 Jun 2026

Jennifer

If I am ever in Pittsburgh again, this will be the only place I stay at. Great stay!!

Self

6/10

Pleasant

21 Jun 2026

Eric

Hotel is fine. The valet attendant was incredibly rude when we arrived. The young lady valet was great when we left. Food was fine. The front desk didn’t mention that you needed to use the key cards in the elevator which created a lot of stress. Food was fine. Room was fine. Says walkable to attractions and sports arenas but we tried that and it did not feel safe with many people, at least 50 that we passed openly doing drugs and drinking in the streets. Wouldn’t stay there again.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Christine

Free breakfast AND dinner? Yes please! Loved the wheel chair access for my mom and other patrons. Pool was smaller but big enough that not everyone was on top of each other. Rooms were a little dated but everything was clean so it didn’t bother us. My 8yr old loved the shower head. Kids thought the bank vaults were cool. The rooftop patio was nice. We hung out up there for a while because it was a beautiful evening. We didn’t use the valet, we parked down the street for cheaper and a quick walk. For being in the city, it was a quiet night. The hotel was central to all of the family activities we did on our short trip. This was my first drury experience and I would definitely stay again, and I can’t wait to check out other locations.

Family_with_children

10/10

Exceptional

21 Jun 2026

Nicole

The room was clean-staff super friendly and helpful

Partner

8/10

Excellent

21 Jun 2026

Gloria

The staff was friendly. The room was clean and roomie. They had some nice features. We were only there for less than 24 hours, but it was nice that there was something to eat and drink in the evening for free and they had a nice free breakfast. And they were friendly with the valet. Definitely would stay there again.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Donna

Roomy room. Clean. Staff couldn't be more friendly and helpful. Not only do they have a breakfast buffet but dinner as well. Well prepared and plentiful. Centrally located though restaurants nearby were scarce.

Family

10/10

Exceptional

20 Jun 2026

Andrew

Kickback is legit - do it. Rooms were nice and spacious. Staff were super friendly. Would def recommend

Partner

10/10

Exceptional

19 Jun 2026

Julie

Excellent hotel in the heart of downtown. The room was clean and spacious. The hotel was lovely and staff wonderful. The free breakfast had several good options. We used Valet parking and it was easy/convenient. I will definitely stay again.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Leslie

Love the idea of free breakfast and a semi-dinnner and a few free drinks! It brings people out of their room for a bit. Very nice last minute stay.

Family_with_children

10/10

Exceptional

18 Jun 2026

Eric

Clean, friendly staff, pet-friendly, very accommodating. Special shout out to Brian and valet team! My car was always ready to go when requested.

Family_with_children

4/10

Poor

17 Jun 2026

Kim

We arrived to be told that they are no longer valeting and we had to find an off sight place to park. The valet worker was extremely rude. He gave us a suggested place to park. I picked this hotel because there was valet parking in a city I have been to once. I asked if it was safe and I expressed that I did not want to walk with all my stuff. He said I could drop my stuff off with my daughter. But then that left me alone to walk. The suggested place was the greyhound station with unsavory people hanging out there. No extra toilet paper was left in room which then required a call to the front desk after midnight. We were then woken up by the housekeeper early in the morning as she talked extremely loud on her phone in the hallway for over an hour. I even went out to check who it was and it was the housekeeper.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Catherine

Very close to PPG paints for the event we were attending

Family_with_children

10/10

Exceptional

17 Jun 2026

Deborah

Everything was great we were there for a concert at ppg.

Friends_and_family Family

8/10

Excellent

17 Jun 2026

Jacqueline

.

Friends

10/10

Exceptional

16 Jun 2026

Mary

Enjoyed our stay. Very nice and great location!,

Partner

10/10

Exceptional

16 Jun 2026

Brian

My son and I had a 3 night stay. The breakfast and light dinner option included in the stay was a nice perk. He enjoyed the pool too.

Family_with_children

10/10

Exceptional

16 Jun 2026

Michael

The front desk team was great, and especially Ryan.

The breakfast each morning is great. Eggs are so fluffy.

Self

8/10

Excellent

16 Jun 2026

Rae E

We loved everything about our stay including Free breakfast AND Dinner! The only bad thing was that someone in a room near us was smoking cigarettes & Marijuana and the smell was coming in through our bathroom vent. I did go down to the desk to report it and they were very attentive and concerned.

Partner

10/10

Exceptional

16 Jun 2026

Amanda

Our suite was spacious and well maintained. The staff at the front desk were friendly and helpful - and provided fantastic local food recommendations. The breakfast was tasty, but often running low on different aspects of the meal - still a nice, free, hot breakfast. The popcorn and soda, and the dinner were all wonderful surprises and saved us from eating out one night with the kids. The pool and hot tub were clean, but a bit small at times for the number of guests. The patio had a beautiful view and the gym was well appointed. Overall, a really lovely hotel!

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Cindy

2nd time here and it was as amazing. Super staff, very helpful! Clean and beautiful. Loved the food and drinks, will be back!!

Business

8/10

Excellent

15 Jun 2026

Sharon

Great property. Staff helpful

6/10

Pleasant

15 Jun 2026

Ruth

The valet was useless. We were the only people waiting for a car and it took 24 minutes. The one guy working had zero sense of urgency. I ended up being late for work.

Partner

10/10

Exceptional

15 Jun 2026

Mary

Great location! Walking distance to great restaurants, ballpark and museums. Breakfast and light dinner were super convenient and helpful to have provided on property. Exceptionally friendly and professional staff. Would definitely stay here again!

Business

10/10

Exceptional

15 Jun 2026

Yvonne

The room was spacious and clean. Breakfast was good.

Family

6/10

Pleasant

15 Jun 2026

Myranda

Everything was good but we had to move rooms right when we got there and then the second room the ac made a loud rattling noise the whole trip and we could not sleep but the hotel was fully book so we could not move

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Stephanie

The evening and morning manager (I forget her name- maybe started with an R?) was amazing. We enjoyed the dinner and breakfast and watched how attentive and familiar she was with everyone while being very busy. Everyone is so friendly, the building is gorgeous, and the location is perfect.

Partner

10/10

Exceptional

14 Jun 2026

Joelle

The rooms are spacious and immaculate. Awesome shower with strong water pressure. The observation deck is amazing and puts you in a skyscraper forest! Large indoor pool and spa. The best part is the free happy hour and breakfast. Hot food, beer, wine and cocktails at no charge.

Partner