Hyatt House Pitt Bloomfield Shady

United States , Pittsburgh - PA
PITTSBURGH, 5335 Baum Blvd.
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100 reviews shown

6/10

Pleasant

04 May 2026

Jayanthi

I reserved this hotel for UPitt Graduation. The location close to campus was convenient. The room and bathroom were clean. What I didn’t like was being woken early on Sunday morning by a marathon and loud music right outside my hotel room window. No sound proofing means I heard everything and had no chance of going back to sleep.

Partner

10/10

Exceptional

04 May 2026

Vincent

Excellent stay!

Partner

10/10

Exceptional

04 May 2026

Jennifer

Great stay! Easy to get to Pitt campus and downtown. Staff was really helpful especially when trying to navigate around a Marathon.

Friends_and_family Family

10/10

Exceptional

01 May 2026

Tracy

No issues

Family_with_children

8/10

Excellent

29 Apr 2026

Adam

It was fresh but not much of a selection

Family_with_children

10/10

Exceptional

26 Apr 2026

Kate

The breakfast was pretty good. There was a power outage during our stay and the staff was great. They brought out glowsticks for the kids and flashlights. The power was restored within an hour.

The only problem was the elevator acting up and taking a long time. We used the stairs.

Family_with_children

10/10

Exceptional

25 Apr 2026

anthony

Breakfast was excellent. Location was great

Friends_and_family Family

8/10

Excellent

20 Apr 2026

Sally

Breakfast was great. Bar Restaurant could use some help.

Friends_and_family Family

8/10

Excellent

13 Apr 2026

Stephen

All was fine

10/10

Exceptional

12 Apr 2026

Tina

The only unfortunate part is that the bar closes very early.

10/10

Exceptional

12 Apr 2026

Nathaniel

Everyone was incredibly kind

10/10

Exceptional

12 Apr 2026

Kelly

Typical breakfast the usual Sysco staples. Fresh fruit and yogurt available. People loading up take out containers is embarrasing. Do better people.

Partner

10/10

Exceptional

12 Apr 2026

Chaya Rivkah

Front desk was super helpful and had great attitude. She showed us tables in the back of the lobby that me and my group were able to sit together and eat dinner once we arrived and settled in. Rooms were very clean and spacious. We loved the little kitchenette and counter island. It did take some time for the cribs for our little ones to get to our room. A littler sooner would’ve been a help instead of waiting till 1230am for the cribs to come. (We checked in at around 930). But that was fine I’m sure it was just a mixup. Our great experience otherwise outweighed that little hiccup. If we are in the area again we will surely revisit this place. Thank you!

10/10

Exceptional

08 Apr 2026

Stephen

Yes 👍

Partner

6/10

Pleasant

07 Apr 2026

Nicole

Not as nice or clean as other Hyatt Places we have stayed at. Too expensive for quality offered. Very average.

Family

6/10

Pleasant

06 Apr 2026

Shannon

Friendly staff, with good amenities. Excellent location! Room was clean, but could use a good deep clean. We found empty drink containers in couch crevices and wrappers behind furniture.

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Danelle

Clean room, great staff

Partner

6/10

Pleasant

05 Apr 2026

Kara

Overall the room is in need of a renovation . The drainage in the tub|shower was not good. Drawers didn’t open properly in the bedroom dresser.

One elevator was out of service during our stay. The second elevator went out of service during checkout time, which resulted in having to carry all of our luggage down 5 flights of stairs. The staff did not seem to have a backup plan in place for both elevators being out of service & rolled their eyes when we expressed frustration about there being no signage posted about the out of service elevators. A simple offer of a complimentary water bottle or some other compensation for the inconvenience would have been more appropriate than the response we received from the front desk staff.

Family_with_children

8/10

Excellent

02 Apr 2026

Mark

Breakfast was good except for one morning cook mixed chives in the scrambled eggs for color (why) kids and most adults did not touch them.

Family_with_children

10/10

Exceptional

01 Apr 2026

Cheryl

Great breakfast buffet. Food was very good and thoroughly cooked. Each day the menu changed a little. Turkey bacon one day, sausage the next, etc

Partner

10/10

Exceptional

27 Mar 2026

David

Great breakfast and staff. Front desk staff was extremely courteous and knowledgeable

10/10

Exceptional

25 Mar 2026

Sarah

Everything was amazing!

10/10

Exceptional

25 Mar 2026

Dr. Staci

Excellent service

10/10

Exceptional

23 Mar 2026

Wayne

We had a great stay here. The place is kept clean with a friendly desk staff and the room was clean and with good space for a suite. The breakfast was a nice perk and the lobby is with lots of space to relax after checkout and waiting until we left for the airport

10/10

Exceptional

23 Mar 2026

Christina

The hotel was clean, upgraded and the staff was friendly. The free breakfast exceeded expectations. The pool was a little cold, but otherwise we had a great stay!

6/10

Pleasant

23 Mar 2026

Tamara

No food. You have to pay for parking and there were hardly any spots available because it snowed and the parking lot was not cleaned out.

Friends

8/10

Excellent

21 Mar 2026

Anna

The hotel was clean and nicely designed. **the air freshener they spray is terrible. Ask for them not to spray it because you can’t even open a window. Hotel is outdated in the hallways but the room was cute and clean. Staff were attentive and very kind.

8/10

Excellent

18 Mar 2026

Lisa

Biggest complaint is that the shower design was very poor and even when the door was closed completely water was running out of the shower onto the floor outside making it very dangerous. Additionally, there was no fan in the bathroom which was less than ideal.
The actual bedroom area was very nice, parking was safe and plentiful, and there are a lot of restaurants nearby. The complimentary breakfast was also very good.
The fact that you have to request housekeeping the night before is kind of annoying.
Also, I called twice to confirm my request for early check in and late check out and was assured it was put in the system, but upon arrival it turned out that was not the case.

Partner

4/10

Poor

16 Mar 2026

Marie and Gary

It’s a nice hotel. Power outage hit shortly after we checked in and lasted more than 24 hours (so no lights — except emergency lights, no heat, hot water, elevators, breakfast…) — not something they could control, but staff didn’t seem to know anything about what to do in these circumstances. They shrugged a lot. Said they could comp parking charges. While guests struggled to open and close sliding electric doors, staff sat in chairs in the lobby and watched. Unclear whether any refund credits would be issued to the charges we paid through Expedia. Under better circumstances, a nice hotel.

Family_with_children

10/10

Exceptional

12 Mar 2026

Shawneka

Very clean hotel with great amenities. The staff responded quickly and were very helpful. I would definitely stay here again.

Family_with_children

10/10

Exceptional

12 Mar 2026

Breyanna

Clean room. Friendly and helpful staff

Family_with_children

10/10

Exceptional

10 Mar 2026

Ziyi

The room is very clean and comfortable.

10/10

Exceptional

10 Mar 2026

Jake

Parking was

6/10

Pleasant

08 Mar 2026

Elizabeth

The staff were extremely kind and helpful. The hotel itself was not very clean. The pool was not clean at all.

Family_with_children

10/10

Exceptional

03 Mar 2026

Mary

All good and convenient location.

Self

10/10

Exceptional

02 Mar 2026

Beth

Room was clean and staff were helpful

10/10

Exceptional

27 Feb 2026

Amanda

Convenient location. Clean

Self

10/10

Exceptional

23 Feb 2026

Anthony

Everything was perfect thank you

8/10

Excellent

22 Feb 2026

yingchun

Nice location, close to CMU campus, well designed one bedroom studio, free breakfast with all the basics, including oatmeal. It will be better, if hot water is available all the time(it's out in the afternoon). And oatmeal container don't have a plastic wraper inside it.

Friends_and_family Family

8/10

Excellent

22 Feb 2026

susan

The staff was wonderful and you can't beat the value and the location especially if you are looking for proximity to UPMC hospital. The room was much larger than I have experienced for the same money and the bed very comfy. If I were to ask for any improvement it would be to add
a shower-cap and lotion to the toiletries. Will definitely stay there again if the need arises.

Self

10/10

Exceptional

22 Feb 2026

Theresa

Great room, great staff, great breakfast! We got a king suite with sofa bed. I honestly wish we were staying more than one night. We will definitely stay here again.

Friends_and_family Family

8/10

Excellent

22 Feb 2026

Shari

Helpful staff, clean room, nice bathroom

Partner

6/10

Pleasant

20 Feb 2026

Elizabeth

Staff was courteous but we had an awful time during our staff due to a rowdy group of youngsters who were up running around all night until 2 am. The hotel thought it was a good idea to put all these kids on the FIFTH floor so that they completely disturbed everyone’s sleep on the 4th floor. It was outrageous…the floors/ceilings/walls etc are very very thin in this hotel so the noise and commotion was felt and heard throughout the hotel.
We called down to the front desk at least three times. Meghan, the night auditor was very sweet and tried to help but apparently she can’t leave the front desk. She apparently called the night watchman to go up and calm things down but nothing changed.
The worst room was right above us in room 511. The boys (three of them…we saw them) literally sounded like they were jumping off the beds and landing on the floor. Until 2 am
I finally went upstairs myself. Saw kids running up and down the hallway with the chaperones just sitting there. I told the adults how outrageous the situation was but their response was “go back to bed..leave us alone”. Unreal
This school or church or team should be banned from Hyatt hotels forever
I am SO disappointed with Hyatt management for allowing this. What is the protocol for dealing with a situation like this? Why were these kids put on a top floor so that everyone could hear them? Why did the noise continue?
We literally did not sleep all night. Really angry

Family

10/10

Exceptional

15 Feb 2026

amy

Love this hotel..clean, great service, spacious lobby spaces for privacy and breakfast. Conveniently located and parking is easy to get in and out of.

Leisure Partner

10/10

Exceptional

14 Feb 2026

Patty

Room was very clean and bed was very comfortable. Water pressure in shower was amazing. We had dinner in their restaurant and the food was really good! We were the only people there and our waiter was the cook and he was so friendly and cool. This was one of the best hotels I have stayed at in a long time!

10/10

Exceptional

13 Feb 2026

gary

Room was pretty clean and spacious. Breakfast was very good. Staff was pleasant but not friendly. To be expected for the location. 5 min drive to UPMC Children’s hospital.

Friends_and_family Family

10/10

Exceptional

10 Feb 2026

Michele

Everything about this hotel was fabulous. The hotel was clean, coffee in lobby, pool water was clean & warm. Room was perfect. Its my favorite hotel.the staff was friendly & helpful.

8/10

Excellent

09 Feb 2026

Seung

Everything was good

10/10

Exceptional

08 Feb 2026

ELENA

Everything clean.

8/10

Excellent

08 Feb 2026

Ann

amenities, i was there for a week close to work during the snow storm.

Business Self

6/10

Pleasant

07 Feb 2026

Peter

I had a solid stay overall. The room was clean and well-maintained, the breakfast was good, and the staff was friendly and helpful throughout my visit. The location is also convenient for getting around the city.

The only downside was the parking. There is a parking fee that isn’t very clearly disclosed during booking, which was an unpleasant surprise at check-in. I’d recommend the hotel make this more obvious upfront to avoid confusion.

Aside from the parking issue, it was a comfortable and positive stay.

Business_and_leisure Self

10/10

Exceptional

06 Feb 2026

deimunique

The room was very nice and clean, loved the pool and bar on site!!!! separate living room space.

Leisure Family_with_children

6/10

Pleasant

05 Feb 2026

Alexandra

The staff were def polite, but the dishwasher

10/10

Exceptional

02 Feb 2026

Ivan

Clean property and room, friendly and helpful staff, great price for location

10/10

Exceptional

01 Feb 2026

Eli

We enjoyed our stay!

10/10

Exceptional

31 Jan 2026

Stoyan

Clean

8/10

Excellent

31 Jan 2026

Danelle

Clean room

Leisure Self

10/10

Exceptional

31 Jan 2026

Ellen

Great all around. Will stay again.

Leisure Self

10/10

Exceptional

31 Jan 2026

Stephanie

Nice location close to the hospital. Very clean, would recommend

Friends_and_family Family

8/10

Excellent

26 Jan 2026

Aleksandr

The room was clean but old, and the view was of a wall. Location-wise, it was very convenient.

10/10

Exceptional

25 Jan 2026

Brenda

Pros: Great location. Breakfast was outstanding. Room clean and updated.

Cons: Bed not comfortable (my other stays at Hyatt the beds were awesome) these seemed little old and worn. Room was right next door to housekeeping so heard talking and door opening all night

Friends_and_family Family

10/10

Exceptional

24 Jan 2026

Nanette

Room very clean and well appointed. Staff very kind.

Friends_and_family Family

10/10

Exceptional

21 Jan 2026

Yan

Everything was great, but I wish the night shift staff could tell me that the breakfast time for weekdays is different from the weekends. I missed breakfast :(

Leisure Family

10/10

Exceptional

20 Jan 2026

Jill

The room had everything I needed and was perfect for my son with disabilities. The bathroom was clean and I appreciated the handicapped support bars. I wished there were more and heavier blankets for us. We were cold at night.

Business Family

10/10

Exceptional

19 Jan 2026

Kenneth

The room was very nice. One of the best rooms and hotels ive stayed in.

10/10

Exceptional

18 Jan 2026

Krystle

Amazing stay of comfort and excellent staff that made me feel at home.

The hotel was clean and the breakfast was really good!!

Business_and_leisure Partner

2/10

Poor

16 Jan 2026

Eqbal

Very Disappointing Experience
Unfortunately, my stay was cut short due to a strong, unpleasant odor in the room. The smell was overwhelming and made the room intolerable, even after trying to air it out. Because of this, I had no choice but to leave and find accommodations elsewhere. Cleanliness and air quality are basic expectations for any hotel, and this experience fell well below that standard. I would not recommend staying here unless this issue is properly addressed.

Business Partner

8/10

Excellent

14 Jan 2026

Scott

Room was very nice and clean. Staff was pleasant.

Business Partner

4/10

Poor

11 Jan 2026

Jennifer

The room was old with dorm room type furniture. Furniture was chipped and overall the space felt dirty.

Leisure Family

8/10

Excellent

10 Jan 2026

Dwight

The shower water pressure was very high it almost hurt. Other than that I have zero complaints

10/10

Exceptional

09 Jan 2026

Lydia

Pool was well heated and very clean. Plus we loved the bathroom. Breakfast was good. Parking is too expensive

6/10

Pleasant

09 Jan 2026

Randy

We stayed at this hotel because of the proximity to Carnegie Mellon where we were going for an admission tour. We won't stay here again, it was over priced and pretty run down. There was not anything that really stood out as positive about the hotel or our stay.

Friends_and_family Family

10/10

Exceptional

08 Jan 2026

Diana

It was everything I was looking fot

10/10

Exceptional

07 Jan 2026

Diana

Had a wonderful stay.

8/10

Excellent

06 Jan 2026

Clark

Overall good experience. Central location. First room we had was without heat. Had to switch rooms. Second room had heat but had some broken doors and cabinets. Staff were always helpful and gave us a room close to our original room. Pool was clean and warm despite cold weather.

Leisure Family_with_children

10/10

Exceptional

06 Jan 2026

Amalfi

Nice, clean,

Leisure Family

10/10

Exceptional

05 Jan 2026

Shawn

it was clean all the hotel workers were polite and helpful

Leisure Self

6/10

Pleasant

05 Jan 2026

Gabrielle

The woman who checked me in last night made the check in process more difficult for me. She wasn’t the best at communicating everything about my stay and her written communication made me very confused on which room I was staying in. I also didn’t realize how expensive the incidental cost was and she charged my card 3 times when it was approved all 3 times. We had to get the manager involved to help facilitate the issue and to make sure I was not being charged triple for the cost. But, I did enjoy my stay overall and everyone was very kind. My room was very clean and spacious. The check out process was seamless.

Leisure Self

10/10

Exceptional

03 Jan 2026

Jacquelyn

Staff was extremely we

8/10

Excellent

30 Dec 2025

William

Room was great, staff was friendly. Only one working elevator, and a slow one at that, was really tough.

Hopefully they get the elevators fixed up though.

Leisure Self

2/10

Poor

27 Dec 2025

Basel

Everything was terrible, starting from inexperienced staff to rude and unhelpful (except for one).
Found long hairs in the bathroom, short ones on the sheets.
Very bad experience overall.

Leisure Self

8/10

Excellent

27 Dec 2025

Jennifer

Hotel overall was very nice. The breakfast wasn’t as good as other Hyatts I’ve stayed at though. The fresh and frozen fruit set out was unappealing and the potatoes were awful. Coffee and oatmeal was good. This is a great location if you are visiting hospitalized family members at UPMC Shadyside. About a 4 min walk.

Leisure Partner

4/10

Poor

24 Dec 2025

Delmas

The lower-level lobby feels appropriate, but the rooms are dated and smelled musty. My room was never cleaned during my stay, and I felt it was not cleaned when I arrived. Oddly, I did not see a maid service during my multiple day stay and got my towels from the front desk. Upper elevators and hallways smell of smoke and marijuana on each day I stayed. The breakfast was appropriate (hot buffet) and the pool and exercise room was small, but it was a plus. After staying here, the price seemed high for what you can get elsewhere, plus there is a daily 24.0 parking fee.

Partner

10/10

Exceptional

23 Dec 2025

Vicki

It was so convenient to hospital and other Pittsburgh sights. Beautiful lobby and wonderful breakfast. Rooms were great too! Everyone so helpful!

8/10

Excellent

21 Dec 2025

Tyler

I didn’t try breakfast

Leisure

10/10

Exceptional

21 Dec 2025

Supriya

Good

6/10

Pleasant

18 Dec 2025

George

rooms were not very clean. customer before me was complaining about mold in his room

2/10

Poor

17 Dec 2025

Christy

It was 11 degrees outside and we Had no heat in our room the first night.
On second night we could hear people above us until 2:30 am

10/10

Exceptional

15 Dec 2025

Eugene

Always a great stay, great staff.

Business Family

2/10

Poor

14 Dec 2025

Alex

Room smelled. Bad customer service. Lack of breakfast. No plates for breakfast.

10/10

Exceptional

13 Dec 2025

George

I’ve had a few stays here and it’s a reliable great stay.

Friends_and_family Family

10/10

Exceptional

13 Dec 2025

Laurie

Staff!

Leisure Family

8/10

Excellent

12 Dec 2025

Theodore

Breakfast potatoes were cold and pastries were stale.

8/10

Excellent

10 Dec 2025

Kristina

Friendly staff at check in, even late night. Clean bed and bath. Couch was stained and should be cleaned or replaced.

Friends_and_family Family

8/10

Excellent

06 Dec 2025

Deborah

It was fresh, but average

Leisure Partner

10/10

Exceptional

05 Dec 2025

Bill

everything was awesome

4/10

Poor

04 Dec 2025

Damian

Cleaned my room well before check out, and proceeded to toss out all my personal items.

Self

6/10

Pleasant

03 Dec 2025

Brooklyn

The room smelled like feet, closet door was missing, bathroom sink did not drain well. Because I prepaid the stay, they would not reimburse me a day with 48 hr notice.

10/10

Exceptional

26 Nov 2025

ying

Good location and convenient parking lot

10/10

Exceptional

25 Nov 2025

Brenda

The rooms were great, bed was very comfortable. My shout out goes to the staff. I was there for a family emergency at the hospital a few blocks away. I was a mess. The staff was so very kind and caring. A big thank you to Vanessa. She went above and beyond
Her kindness to a perfect stranger is what this world needs more of. She eased my concerns. The Bartender also had a great smile and. Listening ear. Im sorry i cant remember his name. If i could give more than 5 stars for the entire staff, they have it. From Housekeeping to Management, thank you so much.

Friends_and_family Family