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Kusatsu Onsen Hotel Futabaya

Gunma · Japan

142 1 Kusatsu Kusatsu Machi Agatsuma GunView location

9.2/10Excellent258 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.2/109.2
Condition9.0/109.0
Neighborhood9.8/109.8
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Kusatsu Onsen Hotel Futabaya

Nestled in the heart of Kusatsu, the Kusatsu Onsen Futabaya offers ski-in/ski-out access and a convenient location just steps from Yubatake and Jizo Hot Spring. This hotel features 14 air-conditioned rooms equipped with refrigerators, flat-screen TVs, and complimentary Wi-Fi.

Guests can enjoy the convenience of a 24-hour front desk, luggage storage, and free on-site parking. Each room includes a private bathroom with a shower and complimentary toiletries, as well as an electric kettle and blackout drapes/curtains. Daily housekeeping is provided.

The hotel is also a short distance from attractions such as Sainokawara Street, Kosenji Temple, and the Kusatsu Town Onsen Museum.

Read more about this hotelShow less

A stay at Kusatsu Onsen Futabaya places you in the heart of Kusatsu, steps from Yubatake and Five-Story Pagoda. This ski hotel is 20.1 mi (32.3 km) from Shiga Kogen Ski Area and 26.5 mi (42.7 km) from Shibu.

Make yourself at home in one of the 14 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include electric kettles and blackout drapes/curtains, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support true Professional property host/manager Pets not allowed

Important information

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Spoken Language

    Hindi

    Japanese

    English

Nearby attractions

Yubatake 0.2 km / 0.1 mi
Five-Story Pagoda 0.2 km / 0.1 mi
Jizo Hot Spring 0.2 km / 0.1 mi
Sainokawara Street 0.2 km / 0.1 mi
Kosenji Temple 0.4 km / 0.2 mi
Kusatsu Town Onsen Museum 0.4 km / 0.2 mi
Ohtakinoyu Hot Springs 0.4 km / 0.3 mi
Kusatsu Tsurutaro Kataoka Museum 0.6 km / 0.4 mi
Kusatsu Nettaiken 0.6 km / 0.4 mi
Sainokawara Park 0.6 km / 0.4 mi
Kusatsu Onsen Gate 0.6 km / 0.4 mi
Kusatsu Onsen Ski Resort 1.6 km / 1 mi
Joshin'etsu-kogen National Park 2.1 km / 1.3 mi
Kusatsakogen Golf Course 2.8 km / 1.7 mi
Mononugu Pond 6.4 km / 4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 14
  • hotel
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Lift accessExtra charge
  • Luggage roomExtra charge
  • Towels and bed linenExtra charge
  • Smoking areaExtra charge
Show 3 more facilities & services
  • Non-smoking establishment
  • SkiingExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE WITH SHARED BATHROOMQUADRUPLE • WITH SHARED BATHROOMQUA.FH

    Photos are not available for this room type.

    Kusatsu Onsen Hotel Futabaya

    QUADRUPLE WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLERoom • SEMIDOUBLEROO.SD

    Photos are not available for this room type.

    Kusatsu Onsen Hotel Futabaya

    Room SEMIDOUBLE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLE NON SMOKINGRoom • SEMIDOUBLE NON SMOKINGROO.SD-NM

    Photos are not available for this room type.

    Kusatsu Onsen Hotel Futabaya

    Room SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CAPACITY 4QUADRUPLE • CAPACITY 4QUA.C4

    Photos are not available for this room type.

    Kusatsu Onsen Hotel Futabaya

    QUADRUPLE CAPACITY 4

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.C4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Kusatsu Onsen Hotel Futabaya

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Kusatsu Onsen Hotel Futabaya

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Kusatsu Onsen Hotel Futabaya

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Kusatsu Onsen Hotel Futabaya

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Kusatsu Onsen Hotel Futabaya

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE NON SMOKINGTRIPLE • NON SMOKINGTPL.NM

    Photos are not available for this room type.

    Kusatsu Onsen Hotel Futabaya

    TRIPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Kusatsu Onsen Hotel Futabaya

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Kusatsu Onsen Hotel Futabaya

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Kusatsu Onsen Hotel Futabaya

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Kusatsu Onsen Hotel Futabaya

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Kusatsu Onsen Hotel Futabaya

9.2
Excellent
258 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.0 /10
Neighborhood
9.8 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
29 Nov 2023
Etsuko
Tke room was clean and the bed was comfortable!
Leisure Partner
10/10
Exceptional
22 May 2023
Wesley
Staff was very friendly. We've arrived early and stored our luggage at the hotel. When we returned for check in, our luggage was already in our room.
Leisure Friends
10/10
Exceptional
18 Apr 2023
Rick
5 onsen spas to enjoy!
Leisure Friends
10/10
Exceptional
21 Jan 2023
Kevin
Close to main square
Leisure Self
10/10
Exceptional
28 Nov 2021
Chandler

2-night stay at Futabaya

2-night stay at Futabaya

Pros: super-friendly staff, fantastic location (2 min from the Kusatsu Onsen Bus Terminal and Yu-batake), super-comfortable mattress & pillows, very clean & quiet room, big-screen TV

Cons: tiny bathroom & small room

I'd definitely stay there again.
I'd try other locations/hotels next time as well.
Partner
10/10
Exceptional
20 Feb 2021
Rhina

HAPPY COSTUMER

10,000% recommended!!!!!!!
Very Clean! Staffs are very accommodating and friendly!
For foreigners i would suggest this hotel.
Walking distance from onsens and 5 mins drive to kusatsu skii resort!
They have a Free parking
The beds inside the room are comfortable!!
Friends_and_family Family
10/10
Exceptional
31 Aug 2020
Asuka

Amazing hotel it very central area!

Clean during covid and excellent. Amazing room too and central as it can be! Also a guide to all the onsens!
Friends_and_family Family
10/10
Exceptional
14 Aug 2020
Gerald
Staff very friendly and helped with luggage
Self
10/10
Exceptional
03 Mar 2019
Verified traveler
Small hotel but the room is cozy love the hot blanket so warm have a good sleep
Leisure Self
10/10
Exceptional
17 Feb 2019
Verified traveler
Very nice service and location!
Leisure Family_with_children
10/10
Exceptional
09 Feb 2019
Verified traveler

Good location, friendly hotel people

Very close to the bus station and main sightseeing area, Kusatsu is very cold, the hotel has everything to keep us warm
Friends
10/10
Exceptional
30 Jan 2019
Verified traveler
The staff was so friendly, they went above and beyond any service you can imagine! Several of the attendees spoke fantastic English, and made great recommendations from experiencing the town and the numerous onsens around.
The room we had (three beds) was large, plenty of room for all the luggage that comes with an international ski trip. They have several covered parking spots. The rooms are a little outdated, but, charmful.
Friends
8/10
Excellent
04 Jan 2019
Chee

A business style hotel in an onsen (hot spring) ar

This hotel has minimum facilities just like a business hotel but it is in a famous Japan onsen (Hot Springs) tourist area. The location is great, most of the popular local tourist places are walking distance. If you are not looking to spend more than AUD$200 per night in this area, this is one of the great option
Partner
8/10
Excellent
25 Dec 2018
Tristan
hotel is in the main area of town so it’s easy to walk to any of the local onsen. rooms are clean and comfortable and the value is good
Family
8/10
Excellent
21 Dec 2018
Verified traveler
Nice hotel at a good location. The room is clean but the heater is not warm enough.
10/10
Exceptional
12 Nov 2018
Sunisa

Warm welcome and great service.

Overall it’ great. Will recommend this hotel to my friends.
Partner
10/10
Exceptional
08 Nov 2018
Verified traveler
Well situated in town near onsen, shops, and restaurants. Friendly and helpful staff made for a nice experience.
10/10
Exceptional
15 Oct 2018
Kwok Wah

Nice and relaxing stay

comfortable, and the reception is friendly
Partner
10/10
Exceptional
13 Aug 2018
Verified traveler
Easy walking distance to the Yukatube, air conditioned, helpful English speaking hotel staff.
8/10
Excellent
24 Jul 2018
Shmuel

Lodging in The center of Kusatsu

Kusatsu is lovely and the hotel is right in its center. Free parking (limited space)
Partner
10/10
Exceptional
27 May 2018
Verified traveler
Staff was very helpful when I needed help (cause of issues I caused). Very appreciative of service.
8/10
Excellent
30 Apr 2018
Verified traveler

Room near quite little onsen town

It is 5 minutes walk to Kusatsu Bus Terminal. If you asking way from the Tourist Information Counter (Level 1), they will guide you using a local map and you will find your way easily to reach the place. It is very thoughtful for them to ready the bath robe and towel basket for you to bring out to onsen. The room also have small balcony which you can chilled out. Kusatsu is a quite little small onsen town and I love the feeling it is closed to everywhere. Max walk is just 15 minutes away (Sainokawara Park). And you can reach anywhere by just walking out from Futabaya. Loving it. The staff (English fluet speaking) is also kind to recommend me some of the onsen in town which is free and which required entrance fees.
10/10
Exceptional
22 Apr 2018
Verified traveler

Nice rooms close to major sights

Loved the value of the hotel. It's a mere minutes walk to the where the sights and popular onsens are. Rooms were spacious and well heated.
10/10
Exceptional
23 Mar 2018
Mintra

perfect location hotel

The location of the hotel really close to Yubatake and other tourist attractions. The hotel staff and the owner are friendly and helpful. Their English are also good. I definitely come back!!
10/10
Exceptional
17 Jan 2018
Bonnie

Nice hotel close to the bus station and Yubatake

I would recommended this hotel for anyone who want to stay in Kusatsu onsen. This hotel is close to the bus station and Yubatake. It’s easy to walk around everywhere. The room is comfy. And the staff will give you the map which shows which onsens are free to go and which one he suggests and provide coupon for the guests. The staff was really nice, he knows I have to leave early next morning, he gave me some breakfast inside a bag, so I can eat that next day. I was staying in a more expensive onsen hotel the night before. I think you don’t need to stay in an expensive onsen hotel here, as there are some free onsen here.
4/10
Poor
15 Jan 2018
Verified traveler

Not worth the price

the location was good, but the check out time is way too early for this price. Also there is a heater in the room (which is freezing in the winter) and it turns off after three hours, so you have to wake up in the middle of the night to turn it back on. Also the water never got even warm. Supposedly, it was to get warm after running the water and after 20 minutes I gave up. Thankfully the onsen had soap and shampoo. Also I could not even drop off your bags after the crazy early check out time, as the man who runs the place was intent on his trip to Tokyo and did not have any other staff to help. There is also no one there until the 3PM check in time---so if you have a plan to leave your luggage while you enjoy the town before your check in time, forget that option. Overall, not worth the money, this place needs a full time staff person to be at this place 24 hours a day. Also needs to invest in room heating and water heaters.
10/10
Exceptional
13 Dec 2017
May

Strategic location with helpful staff

Overall a good stay! Spacious room with breakfast. Staffs are nice and helpful and speak good English.
10/10
Exceptional
12 Dec 2017
Bon

Conveniently located and clean

Moderately comfortable bed (a bit more firm) and they had all we required to enjoy the various onsen in town, including a detailed map, robes, towels, carrying bag, rubber shoes.
10/10
Exceptional
12 Dec 2017
Tong
Futabaya is very close to Bus Center and also to Yubatake. Staff welcome us with smile and eagerly explained and recommended interesting places and restaurants to us. Highly recommended for anyone travel to Kusatsu.
8/10
Excellent
08 Dec 2017
Verified traveler
- Easy to access
- Cean
- Near the hightlight areas
10/10
Exceptional
12 Oct 2017
Daniel

Comfortable and Well Located

Comfortable place, right near the main area of Kusatsu Onsen. The owner spoke English well and was very informative.
10/10
Exceptional
10 Jul 2017
Travel with

Perfect little getaway for Kosatsu Onsen

This hotel is gorgeous, conveniently located 6 minutes from the bus terminal, and placed 3 minutes of the Kosatsu onsen area. The breakfast is free and delivered daily, the day staff speak English and will put your luggage in your room for you! This gives you more time to enjoy the quaint resort village. Please try out their Yukata and walk to the public bath! Take in the world famous water show that tells the history of the town. My room and beds were some of the most comfortable in Japan under $200 a night! I forgot to ask for a extra pillow. Wifi was at peak speeds at all times. The bathroom and shower were amazing. I enjoyed the view from the window. The area is amazing to walk through. They provided local maps in English & Japanese. When I checked out they offered to help me with my luggage to the bus station. I even met the owners are the are so welcoming and down to earth. I will definitely return during my next trip to Japan!
10/10
Exceptional
28 Jan 2017
Verified traveler

A very memorable stay

The host was incredibly friendly and helpful, providing lots of tips and advice. Great location, near the bus stop and center of the town. Breakfast was freshly made and fulfilling (I don't like syrup in smoothie though). There's no wifi in the room, but I don't really mind. If I ever come back to Kusatsu, I'll definitely stay here again.
Partner
8/10
Excellent
31 Jan 2024
yasuhiro
とても清潔でシンプル
Leisure Partner
10/10
Exceptional
31 Jan 2024
Yi Sheng

will be back

Great service, great location, no complaint.
Self
10/10
Exceptional
28 Jan 2024
AKIHITO

快適に過ごせました

親切丁寧なホテルでした。
温泉まで入れて満足。
また草津へ行った際はぜひ泊まりたいです。
Business
10/10
Exceptional
21 Jan 2024
Chengtse
距離車站非常近,走路不到5分鐘
旅館到景點也相當近
房間非常舒適,床也很好躺
不過旅館只有衛浴沒有溫泉可以泡
但可以到附近的免費公共澡堂泡溫泉也是很方便
不過建議先在旅館沖過澡再去
因為是免費的,並沒有提供沐浴乳及洗髮精之類
旅館也有提供早餐
不過這次因為行程的關係沒有享用
Leisure Friends
8/10
Excellent
06 Jan 2024
Sayuri
スタッフが、親切でした
湯畑からも近く便利な場所
Leisure Partner
8/10
Excellent
13 Nov 2023
くみこ
外湯もレストランも徒歩圏内でとても便利なロケーションでした。
Leisure Family_with_children
10/10
Exceptional
09 Nov 2023
HEEJUNG

좋은 숙소입니다.

아주 만족했던 숙소입니다. 위치도 관광지 중심가와 가깝고 가격도 저렴하고 방도 깨끗하고 침대도 편하고 기타 시설들이 모두 만족스럽습니다. 무엇보다 밤에는 조용해서 쉬기 좋았습니다. 아침에 무료 커피까지 많은 분들이 이곳을 다녀가시길 바랍니다.
Self
8/10
Excellent
15 Oct 2023
Hiroshi
湯畑や浴場に直ぐ行けるロケーションで便利、朝食のホットドックも美味しく頂きました。
8/10
Excellent
13 Sep 2023
Takashi
 従業員の方々が温かく、湯畑やバスターミナルからも近く利用しやすい。
6/10
Pleasant
16 Aug 2023
Akihisa
Good - Soso
10/10
Exceptional
07 Aug 2023
リユウヘイ
湯畑に近く、白旗、地蔵、千代にも近いので外湯巡りに最適だった。
内湯がないのが残念だが、部屋にトイレ、バスルーム、エアコンがあるので良し。
部屋の壁が薄いのが残念。
話し声やテレビの音が気になった。
Leisure Family
10/10
Exceptional
30 Jul 2023
Fumiaki
湯畑も近く、施設もキレイでした。
Business Self
10/10
Exceptional
28 Jul 2023
HIDEKI

色々な面で快適でした

清潔で広い部屋です。ベッドもフカフカで快適でした。
湯畑にも近く、浴衣で湯畑や近くの温泉に歩いて行けます。
素泊まりでしたが近くに飲食店が沢山ありましたので好きなものが食べられて、かえって良かったです。
また利用したいと思います。
Partner
10/10
Exceptional
22 Jul 2023
??
良かったです
10/10
Exceptional
03 Jul 2023
AKIKO

朝食の美味しい湯畑からすぐのお宿

設備等は無駄なくコンパクトで快適でした。
お風呂は外湯めぐりができるので問題なし。
朝食がバランス良くとっても美味しく、スタッフの方が親切丁寧で、湯畑にも1分と近くまた利用したいお宿です。
Friends_and_family Family
10/10
Exceptional
19 Jun 2023
ゆず
湯畑に近く、周辺を散策しやすかったです!
チェックイン、チェックアウトが楽でした!
Leisure Friends
10/10
Exceptional
27 May 2023
YUFENG
無し
10/10
Exceptional
22 May 2023
Verified traveler
子供に卵アレルギーがあるので相談したところ、持ち込みのウインナーの加熱、食パンのトースト等、快く対応いただけました。とても助かりました。
Friends_and_family Family
10/10
Exceptional
05 May 2023
ケンジ
湯畑まで徒歩2-3分と最高の立地で駐車場もあったので助かりました。
オーナーさんもスタッフさんも愛想が良く、朝食付きで美味しかったです。元々外湯を楽しむための宿泊でしたので、シャワーだけで事足りました。
1泊朝食付きでこのお値段はとても良心的でした。また利用したいです。
Leisure Family
10/10
Exceptional
31 Mar 2023
Marcos
Me ayudaron con mi equipaje para ir a disfrutar de la ciudad incluso despues del check out
Leisure Self
10/10
Exceptional
08 Mar 2023
シゲアキ
快適に過ごせました。また、利用したいです。
Leisure Family
10/10
Exceptional
19 Feb 2023
Tsang
- 酒店提供浴衣和毛氈,又提供大量溫泉和觀光資訊,可以更好地體驗當地溫泉文化。
- 鄰近湯畑,只需大約一兩分鐘路程。
- 店家平易近人,英文良好,能提供幫助,指導我們由草津溫泉去滑雪場的巴士位置。知道我們去滑雪場時,又窩心地提供暖包。
- 房內整齊乾淨,另外除了基本電器,又提供暖風機、電暖氈和冷暖兩用冷氣機,無懼寒冷。
- check out後仍能存放行李。
- 最後我地走的時候,店家向我們揮手道別和鞠躬,我們又向店家表達感謝和鞠躬,很好地體驗日本文化,以及和日本人交流。
Partner
10/10
Exceptional
12 Feb 2023
Nawin
การต้อนรับที่อบอุ่น บริการดีเยี่ยม อาหารเช้าอร่อย
Leisure Family
8/10
Excellent
08 Feb 2023
Mei Sin
很近湯畑
房間有足夠空間
不錯
Leisure Partner
10/10
Exceptional
28 Jan 2023
KYUNGSUN

가성비 좋아요^^

후타바야 2분컷,
호텔내 대욕장은 없지만 주변 온천장도 모두 가까워 편리합니다
Friends_and_family Family
10/10
Exceptional
04 Jan 2023
yumiko
湯畑に本当に近いので、温泉にも食事にも困りません。部屋はビジネスホテルを想像していたのですが、広くて清潔で驚きました。電気毛布がかかっていて、暖かく過ごすことができました。朝食もすごく美味しいし、スタッフの人たちも皆さん優しくて、本当に良かったです。
Leisure Family
10/10
Exceptional
13 Dec 2022
Yukie

好立地

湯畑まで1分の好立地なのに低価格。

大浴場がない分、外湯めぐりが楽しかったです。
どの外湯にも近い立地で湯冷めなし。

浴衣、半纏、ブランケット、バスタオル、タオル、かごなど外湯めぐり一式も揃っているし、玄関には替えのタオルやクロックスもあり。
コロナ禍で以前のような朝食サービスはありませんがコーヒーのサービスがありました。

早く到着したのですがチェックインの手続きをしていただきました。
清掃中で部屋には入れませんでしたが、散策後部屋に入ったら荷物も運び入れていただいており、また暖房も入っていて暖かく過ごせました。
チェックアウトも簡潔でした。
オーナー様の人柄がとても良かったです。
Self
10/10
Exceptional
07 Dec 2022
Thararat
โรงแรมแบบ minimal มีร้านอาหารรอบๆ มี onsen รอบๆ
Leisure Partner
8/10
Excellent
04 Nov 2022
もとひろ
散策には、一番いい場所です。ただ駐車場が狭いのが難点、スタッフも駐車場整理に気を使っておられましたよ
Leisure Family
10/10
Exceptional
30 Sep 2022
reiko
口込み通り、清潔感が有って、ベッドふわふわ、部屋は思ったより広かった。湯畑より近かった、館内大浴場無い代わりに近くに湯巡りできてとても良い思い出が出来ました。
Leisure Family_with_children
8/10
Excellent
20 Sep 2022
YUZO
スタッフの皆さんがとても親切だったが、施設のハード面は値段に比べて、もう一つ。
Leisure Family
8/10
Excellent
15 Sep 2022
カズコ
部屋が綺麗でベットもフカフカだったし清潔感があった。
浴衣が長年使い込まれた感じで残念だった。
Leisure Family
10/10
Exceptional
12 Sep 2022
TOSHIHISA
湯畑からほど近く、お部屋も広くてベッドも心地よく、浴衣や入浴用のバッグなども用意されていて、快適に過ごせました。
Leisure Family
10/10
Exceptional
26 Aug 2022
タカオ
温泉巡り用のセットが用意されていて感激しました
Leisure Family
6/10
Pleasant
14 Aug 2022
kenji
接客については非常に良く親切丁寧でした。また朝食は美味しくて大満足です。残念なのは大浴場が無い事。これさえあればすごくいい宿泊施設だと思います。
Leisure Partner
10/10
Exceptional
09 Aug 2022
Verified traveler

サービスおもてなし

駐車スペースが狭かった為、うまく停められず途中ですぐにスタッフの方がキーを預かって、駐車を代わって下さいました。

駐車場は、縦に2列で3台ずつ奥から重ねて入れているので、代わって下さって助かりました。
朝、チェックアウトの時間が早いようであれば1番前に入れ替えてくれるようでした。

宿泊料金も安価で、無料駐車場ということは、とても有り難く良心的で、スタッフの方の機転が効くサービスと嫌な顔1つせず笑顔で迎え入れて下さり、最後まで不便なく心地良く過ごせました。


そして湯めぐりのタオルセット、しかも可愛いカゴが人数分用意されており、ビジネスホテルと思いきや浴衣に羽織まできちんと用意して下さっている丁寧さ。細かな配慮も感じました。
おかげで草津温泉を満喫することが出来ました。
本当にありがとうございました。

またの機会があれば、ぜひ利用したいと思います。
Friends_and_family Family
10/10
Exceptional
02 Jul 2022
KENICHI

観光地のど真ん中

観光地や温泉も近く快適でした
Business
10/10
Exceptional
12 May 2022
EUNYOUNG
ホテル前の駐車場のスペースが広くなかったのが残念でしたが、スタッフさんの対応が素晴らしかったです。
Leisure Family_with_children
10/10
Exceptional
18 Feb 2022
HIROSHI
湯畑すぐ近くできれいでした。
Leisure Family
10/10
Exceptional
21 Aug 2021
Verified traveler
旅館の方の対応がとても素晴らしかった。
ありがとうございました。
Leisure Friends
8/10
Excellent
10 Aug 2021
??????
宿の方ひじょうに親切でした。
Leisure Partner
8/10
Excellent
05 Jul 2021
miyako
湯畑にも近く歩いてすぐでした。
 温泉は、近くの無料の温泉に入りに行きました。
翌日雨でしたがゴルフでした。出る時に、ホテルの人がタオルを渡してくださり雨だから使って下さいと、感動しました。
Partner
10/10
Exceptional
30 May 2021
Verified traveler
スタッフの方々の対応がとても親切でした。
おすすめのご飯屋さんを尋ねた時、わざわざそのお店まで車で送って下さいました。
ありがとうございました。
Leisure Friends
10/10
Exceptional
30 Mar 2021
Verified traveler
湯畑近くで立地も良く、部屋は清潔に保たれて快適でした。外湯に出掛ける用のカゴバックもとても良いですね。スタッフの方もとても親切でした。
Leisure Family
10/10
Exceptional
29 Aug 2020
TOMOKO
長野に行くはずが間違えていただけに、ご親切にしていただきまして、ありがとうございました。土曜日なのにモーニング珈琲嬉しかったです。
Self
10/10
Exceptional
19 Aug 2020
JP
オーナーが親切。
清潔な部屋と最高の立地。
Leisure Family
10/10
Exceptional
09 Aug 2020
Verified traveler

サービスの良いホテル

広い部屋が空いているとの事で、追加料金無しで広い部屋にしていただきました。
また、サービスでパンと野菜ジュースとヨーグルトも貰いました。
立地的にも湯畑に近く便利です。
Self
8/10
Excellent
24 Mar 2020
Verified traveler
何処に行くにも便利な場所で、館内や室内はとても清潔な状態でした。かなり最新の加湿の出来る空気清浄機が部屋にある事もとても嬉しかったです。
館内に大浴場はなく、室内にユニットバスがありますが、周りに無理や有料の温泉が多数あるので困る事はありませんでした。
星を見たかったので、バルコニーがある事もとても嬉しかったです。
お世話になりました!また是非お願いしたいです。
Leisure Self
2/10
Poor
12 Mar 2020
Verified traveler
Das war das einzige Hotel auf meiner 3 monatigen Asien-Reise, dass trotz Corona-Virus-Pandemie keine außerordentliche Stornierung oder auch nur Gutschrift für eine künftige Reservierung erlaubte. Der Ebookers-Kundendienst war tagelang nicht erreichbar (trotz jeweils einstündigem Warten an der Hotline aus dem Ausland, was viel Geld gekostet hat): Das Hotel bietet zudem weder email-Kommunikation über die Webseite noch über Ebookers und antwortet nicht auf mehrere Messages auf der Facebook-Seite. Insgesamt ein miserables Kundenservice angesichts der Coronavirus-Krise und definitiv die schlechtest Hotel-Erfahrung, die ich in meinem Leben je gemacht habe.
Leisure Self
8/10
Excellent
18 Feb 2020
Hiroshi

外食や温泉巡りにはとても良い

丁寧な対応でとても良かった。
現地決済では現金しか利用できず事前に知らせて欲しかった。
Partner
10/10
Exceptional
15 Feb 2020
Verified traveler

御礼

丁寧な対応をしていただきありがとうございました。
Friends_and_family Family
8/10
Excellent
12 Feb 2020
Verified traveler
綺麗なお部屋でした。大浴場があればもっと良いのですが。
Leisure Self
8/10
Excellent
21 Jan 2020
FlorenceTang
Though the hotel is not a big one, staff was helpful. It located close to the main shopping street and was convenient to visit the main scenery in walking distance.
Leisure Family
10/10
Exceptional
30 Dec 2019
miwa

ほっとする優しいお宿でした

雪で遅くなって、大変だった〜と、到着した私たちに、労りの言葉と、とても親切な対応をしていただきました。
ほっとしました。ありがとうございました。

お部屋も綺麗で、場所もよく、素敵な時間をいただきました。
また、草津温泉に行って、ふたばやさんにお世話になりたいと思います。
ありがとうございました。
Friends_and_family Family
8/10
Excellent
17 Dec 2019
Fat Ling

方便

好
Friends_and_family Family
8/10
Excellent
09 Dec 2019
Verified traveler
駐車場があるが少し狭く歩いて6分の所にも有ります。
Leisure Family
8/10
Excellent
04 Nov 2019
Verified traveler
スタッフさんがとても優しかったです。変に規則とかきっちりしてないから逆に楽でしたw
Leisure Friends
8/10
Excellent
23 Oct 2019
Verified traveler
クロックスではなく下駄か草履だったらよかったです。
宿の看板が蜘蛛の巣だらけでした。
スタッフさんの対応は親切でした。
Leisure Family
10/10
Exceptional
20 Oct 2019
Keiko

外湯めぐりするなら、「ふたばや」は、最高におすすめのお宿です。

湯畑から近く、無料の町営温泉も歩いて回れるところに何か所もあり、とても便利な場所にあるホテルでした。台風で延泊したのですが、スタッフの方々の親切な対応、清潔で居心地の良いお部屋、美味しい朝食等々、本当に居心地の良い5泊となりました。感謝申し上げます。
Partner
10/10
Exceptional
15 Oct 2019
Verified traveler

また行きたい

ホテルの方の丁寧な対応に感激しました。
朝ごはんも美味しくてまた行きたいと思いました。
Friends
10/10
Exceptional
13 Oct 2019
Verified traveler
スタッフのサービスが行き届いていました
Friends_and_family Partner
10/10
Exceptional
12 Oct 2019
Kyouko

快適な宿

仕事で利用しましたが、清潔感のある広々したお部屋でした。店主の方もすごく親切です。
立地がいいので、若い方にもおすすめですよ。
8/10
Excellent
09 Oct 2019
Verified traveler
とても綺麗で居心地の良い空間。
スタッフが常駐していないから、朝のチェックアウトの時に駐車場から車を出すのに少し苦労したくらい。
Friends_and_family Friends
10/10
Exceptional
01 Oct 2019
Verified traveler

마음에 드는 호텔

트리플 베드 객실이 생각보다 넓습니다. 청결하고 친절합니다. 버스터미널과 온천중심부에 가깝지만 조용합니다. 조식이 단순하지만 정성스럽고 아침식사로 충분했습니다. 화장실은 역시 작았습니다.
Family
10/10
Exceptional
18 Sep 2019
Verified traveler

よかった

とても清潔で、湯畑からも近く、駐車場まで送迎してくれて、ゆう事なしでした。
Friends
10/10
Exceptional
11 Sep 2019
Verified traveler
スタッフさんがとても親切でした!
浴衣も可愛くて大満足です。
何よりアクセスが良いです。
Leisure Friends
10/10
Exceptional
19 Aug 2019
Verified traveler
トイレの便座のフタがあるとなおいい
Partner

Location & surroundings

Kusatsu Onsen Hotel Futabaya
142 1 Kusatsu Kusatsu Machi Agatsuma Gun, Kusatsu, Japan

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Kusatsu Onsen Hotel Futabaya

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