Lamana Hotel

Papua New Guinea , Port Moresby
PORT MORESBY, 1 Famagusta Road Waigani Ncd
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100 reviews shown

10/10

Exceptional

23 Feb 2026

William

Cleanliness is outstanding, staff very friendly, nice ambience, buffet breakfast great, and the variety at the two restaurants is good. Our first room had an AC issue and they were quick to offer to move us to an upgraded room for the rest of our stay. We appreciated the location as it was central for our meetings and an easy walk to Vision City Mall. Overall we were very pleased with our stay, although Saturday night was noisy due to a party/disco that went to 4:00 am.

Partner

8/10

Excellent

04 Feb 2026

Julie

Lamana is a nice hotel. They give you soaps and shampoo and conditioner, plus tea, etc in your room.

I had airport pickup booked, but it seems the list wasn't updated and didn't have my name on it. Not to worry, someone contacted Don who was at the domestic terminal (I was at international) and he came and rang for the bus to come. Don was very friendly and chatty, which was nice.

The shower is nice, but the doorless design isn't the best because the water splashes out of the shower and into the bathroom and it even ran through into the hallway.

I was on the ground floor this time, which meant that it was easy to roll my heavy case there, and also to reception. A previous time, I was on a higher level, and the staff will come and help you with your luggage, as unfortunately there are no lifts.

Breakfast starts at 6am, but when I went there at 6, they weren't quite ready yet and I had to wait about 15 minutes. Good thing I changed my airport drop off time to 7am instead of 6.30 as I wouldn't have had the time to eat if I had been going at 6.30am. The food was good. I accidentally thought there were chilled, boiled eggs in their shells, but they were raw eggs for frying or making omelettes! A staff member saw me crack the egg and came and got me two hot, peeled boiled eggs, that had just recently been brought out.

Business_and_leisure Self

8/10

Excellent

05 Jan 2026

Brian

Nice staff clean room

8/10

Excellent

02 Jan 2026

Brian

Staff friendly attentive

4/10

Poor

01 Jan 2026

Jhett

The room is nicely laid out and decorated. The bed is comfortable and great for sleeping. I wish the hotel provided toiletries (lotion, toothpaste, toothbrush), makeup mirror (magnified mirror) and sleepers.

My problem was the location. There were fights Saturday night into Sunday morning. All-out fights and I called the management but nothing was done. Apparently, it's just a regular Saturday night brawl that happens all the time according to people I asked. I never felt safe in my stay there.

Self

10/10

Exceptional

24 Dec 2025

June

Yes room was spotless and clean

Business

6/10

Pleasant

22 Dec 2025

Lewis

Rooms were not cleaned and bed linens and towels were not replaced ..

Leisure Self

10/10

Exceptional

09 Dec 2025

Emma

The room was fantastic. All the staff were great. Dining room staff, reception, cleaning staff and driver were all friendly and accommodating.

Leisure Self

10/10

Exceptional

05 Dec 2025

Junior

Good room. Very pricey meals. But quality hotel.

Leisure Family_with_children

10/10

Exceptional

27 Nov 2025

Jennifer

Clean room and room service was excellent

10/10

Exceptional

25 Nov 2025

Nellie

The Staff are always so welcoming. Great facilities for either a meeting or a casual cstch up with friends.

Partner

10/10

Exceptional

12 Nov 2025

Anthony

Staff are excellent

Business

10/10

Exceptional

10 Nov 2025

Marie

The staff were very friendly and helpful. We appreciated the takeaway breakfast with an early checkout. Would recommend this venue.

Business_and_leisure Friends

10/10

Exceptional

06 Nov 2025

Mr Ian

Good clean hotel with friendly staff great restaurants

Self

10/10

Exceptional

31 Oct 2025

Jeffrey

Clean, efficient, excellent staff, and a really nice “price-performer.”

Leisure Self

10/10

Exceptional

30 Oct 2025

Francis

I was promised a breakfast, but never given, maybe because I didn't ask.

Business Self

8/10

Excellent

28 Oct 2025

Bryan

Very nice stay with super helpful and friendly staff. My wife and I both like this hotel and its selection of food offerings. The room was nice, clean and very comfortable also. The help from the Concierge staff was appreciated very much and the trustworthy taxi driver booked was very good (Shelby). My only gripe (and why I did not give excellent five star score) is that the WiFi is buggy and keeps dropping off unless you are in the main hotel areas. My plans to work peacefully without distraction in my room were thwarted by this issue. This is the second room I have stayed in at this hotel this year where room WiFi was poor to non-existent. This needs to be fixed.

Business_and_leisure Self

10/10

Exceptional

27 Oct 2025

Benzy T

Yes

Business_and_leisure

10/10

Exceptional

26 Oct 2025

Derek

The Lamana Hotel was a great experience. The room was spacious and clean, and the staff were very professional. The dining options were great and the Gold Club was very enjoyable. Parking was available. The Vision City shopping mall was nearby. I would definitely recommend the Lamana Hotel.

Business Self

8/10

Excellent

17 Oct 2025

Catherine

The security was visible and i felt safe

Leisure Self

10/10

Exceptional

13 Oct 2025

Derek

Excellent service provided by staff ensuring personal safety to guests when travelling in and around PNG

Self

10/10

Exceptional

04 Oct 2025

maximus

the best hotel in Port Moresby.

With a gym, swimming pool, and nightclub, especially on Friday and Saturday nights.

Great staff. I need to give a big thanks to all of them, especially Sean, the security guard, and the bus driver, Api.

This hotel offers free pickupand drop-off to the airport. That's a hotel I will be staying at again if I come to Port M.

Self

10/10

Exceptional

29 Sep 2025

Mr Ian

Can’t Fault This Hotel

Had a fantastic stay at the Lamana Hotel! The facilities were clean, the staff provided excellent service, and the great variety of restaurants on-site was an awesome bonus.

Friends_and_family Friends

10/10

Exceptional

28 Sep 2025

Mr Ian

Over all great place to stay

Clean
Affordable
Good restaurants on site
Friendly staff
Great pic up service from airport

Self

6/10

Pleasant

24 Sep 2025

CHIYO

レセプションの人は新人だったようで、対応が遅く不満でしたが、コンシェルジュはいい人でした。

ショッピングモールまでは、20キナのタクシーを進められましたが、徒歩７分程度で行けるので、明るいうちならば、歩いていいと思います。

Self

6/10

Pleasant

09 Sep 2025

Michelle

Very friendly helpful staff.. No lounge areas to hang out in. Restaurants were great. Dated hotel but rooms were good enough.

8/10

Excellent

09 Sep 2025

Elizabeth

The rooms were clean and tidy. Ground staff and securities were excellent. The cleaners did an amazing job keeping the rooms and yards clean everyday . It was quite windy and they did amazingly well in sweeping the leaves off the stairs and footpaths. I only had an issue with the front desk staff. I had paid for three rooms on the day we checked in 05/09/25 and two days into our stay I was told that I hadn't paid for one of the rooms yet. I explained to the front desk staff that I paid for all three rooms upon checking in but they insisted I hadn't paid. I even showed them that my account was debited on check in day and I had receipts to prove it. After all the back and forth the issue was resolved. In future I would suggest that staff do a thorough check before accusing guests for non payments.

Leisure Family

6/10

Pleasant

07 Aug 2025

Annuncia

Overall Service was good. Ample car park and loved the complimentary breakfast options.

Business_and_leisure Self

8/10

Excellent

29 Jul 2025

Esm'e

Clean. Serviced everyday

8/10

Excellent

27 Jul 2025

Esm'e

Just right

2/10

Poor

24 Jul 2025

Hannafi

I’m extremely disappointed with my stay at Lamana Hotel. What was meant to be a relaxing time with my female friends turned into an uncomfortable and frustrating experience.

Staff Conduct & Discrimination:
We were treated poorly simply because we were women. Staff were dismissive, condescending, and unhelpful throughout our stay. It was clear we weren’t being taken seriously, and requests that should have been standard were either ignored or met with attitude.

To make matters worse, we witnessed bribery among the staff—offering “special treatment” or faster service to certain guests who paid extra under the table. Meanwhile, we were left waiting or overlooked entirely.

Safety & Comfort:
As a group of women, we didn’t feel safe or respected. The environment was unwelcoming, and at times intimidating. No guest—especially female guests—should have to feel this way in a place that claims to offer hospitality.

Overall Experience:
The service was poor, the staff lacked professionalism, and the culture of favoritism and sexism was deeply disappointing.

Final Verdict:

Lamana Hotel urgently needs staff training and a major shift in attitude toward female guests. I would not recommend this hotel to women travelers—there are better, safer, and more respectful options in Port Moresby

Leisure Friends

2/10

Poor

15 Jul 2025

Hannafi

The property didn’t look anything like the pictures. It looked run down. The staff were horrible . Security guards had a lot of under the table arrangements. My girlfriends and I was taken advantage of because we were females. Not a good experience.

Business_and_leisure Friends

10/10

Exceptional

09 Jul 2025

Phillip

Stayed for state of origin, had a fantastic meal and enjoyed the game on the big screen.Very passionate atmosphere for the game

Business_and_leisure Self

4/10

Poor

23 Jun 2025

Stuart

The room was good but I was kept awake through the night with staff members talking to guests. At 4am I finally lost it and told them to move away from the corridor. The doors on the rooms are the worst part of the hotel. Every word can be heard from both sides of the door.
No peace and quiet and no privacy. Avoid this place like a plague if you’re there for a romantic night or just for peace and quiet. The commercial Pilot I needed to sleep and was seriously fatigued the next working day.
Check-in took over 30 minutes, standing in the reception being ignored by staff.

Business_and_leisure Partner

8/10

Excellent

26 May 2025

Stephen

I always stay at Lamana qhen possible during pom trips

10/10

Exceptional

21 May 2025

Brad

Safe ,quiet, conveinient location , good entertainment and eateries onsite to choose from

10/10

Exceptional

18 May 2025

Lori

I really enjoyed my stay at the Lamana. The pool left a little bit to be desired, but the room was fantastic, the staff was friendly and helpful, and I would definitely stay there again!

Leisure Self

10/10

Exceptional

06 May 2025

Michael

Rooms and surroundings are plush. Very clean and modern. Staff were great. Gold club was great with pool tables to play. And dance of coarse.

Leisure Self

10/10

Exceptional

04 May 2025

Mr Ian

Has a bit of everything

Haven’t been here in 5 years but can honestly say this a great place to chill relax recharge great restaurants friendly staff good club and a good atmosphere

Friends_and_family Friends

10/10

Exceptional

19 Apr 2025

Sainian

The room itself was beautiful and very comfy

Leisure Partner

10/10

Exceptional

18 Apr 2025

Daisy

Amazing

8/10

Excellent

15 Apr 2025

Anthony

😁

Business Self

8/10

Excellent

14 Apr 2025

Mark

Unique about the lunch buffet is the prize of fifty kina or 12 usd is the best for the budget and quality palatable food. But the guest or walk-in has the option of ordering a side dish on the luncheon menu and pay the same cost.

10/10

Exceptional

05 Apr 2025

David

Great place

Business Self

10/10

Exceptional

31 Mar 2025

Junior

The service was incredible and good staff with customer friendly services

Leisure Friends

4/10

Poor

20 Mar 2025

Lian

The property was exceptional, however the hospitality needs improvements, especially as a guest who had to wait in reception for 3hours with no complimentary for a room that was undergoing renovations

10/10

Exceptional

10 Mar 2025

Francis

Really enjoyed my stay at Lamana Hotel. The services and hospitality is excellent. The free fruits served in the morning and free muffins served in the afternoon to the room was something never experienced before, loved it. Would be back for more stays.

Leisure Partner

10/10

Exceptional

09 Mar 2025

Brandon

We were stuck for three days trying to leave for home. We are very thankful that we got here. Nelleen at the Italian restraunt is too shelf!

Business_and_leisure Friends

6/10

Pleasant

05 Mar 2025

Michael

The receptionists were abrupt

8/10

Excellent

04 Mar 2025

Susan

Staff very friendly. Room service was excellent,

Business Self

10/10

Exceptional

14 Jan 2025

Henry

The beautiful architecture and ancient Greek layout was an impression

Business_and_leisure Family_with_children

10/10

Exceptional

05 Jan 2025

Sailas

More TV channels

Leisure Self

10/10

Exceptional

29 Dec 2024

Elsie

Not bad

Leisure Friends

10/10

Exceptional

29 Dec 2024

Elsie

So far all good

Leisure Friends

10/10

Exceptional

21 Dec 2024

John

Pleasure to stay

Only issue was promised a complementary breakfast on check-in, which wasnt honoured later. Lastly the bathroom doesn’t have anywhere to hang towels. Wonderful rooms though.

Business

10/10

Exceptional

03 Dec 2024

Henry

Central location benefits

Business Self

10/10

Exceptional

17 Nov 2024

GEORGE

Love staying here! Staff is always kind, friendly and most helpful. They really make you feel welcome and valued as a guest. The rooms are clean and very comfortable. Highly recommend!

Business Self

10/10

Exceptional

17 Nov 2024

Verified traveler

New look of renovated guest rooms

Located conveniently for my business stay. The restaurant and other facilities are also attractive.

Business

4/10

Poor

10 Oct 2024

Avelina

lack of room amenities

Business Self

6/10

Pleasant

10 Oct 2024

Avelina

Good entertainment center, public area is dark and the chef is too inexperienced

Business Self

10/10

Exceptional

08 Oct 2024

Nellie

Mini Getaway

The guest recognition is really good, the staff are attentive & always pleasant. From the front office team at check in to the housekeeping team during your stay.
It is close to shopping & has all you need for a wonderful stay. The restaurant has a very tasteful menu. Try the Lamb Rogan Josh with rice & a side of garlic naan, delightful!

Partner

10/10

Exceptional

02 Oct 2024

adrian

Helpful and professional staff

Business Self

10/10

Exceptional

28 Sep 2024

Christina

Great place, room service was a little too slow

Leisure Self

10/10

Exceptional

12 Sep 2024

Asish

best hotel in Moresby

8/10

Excellent

06 Sep 2024

Todd

Central location very good for quick business trip.

Business

10/10

Exceptional

31 Aug 2024

Dale

Very clean

Leisure Self

10/10

Exceptional

01 Aug 2024

Neville

Everything is just perfect 🔥👍

6/10

Pleasant

13 Jul 2024

Avelina

very basic staff amenities and TV channels very difficult to operate and the Hotel rates is too high for the size of the room. Also to much emphasis of Indian food. Most travelers in PNG are not Indians

Business Self

8/10

Excellent

13 Jul 2024

Avelina

the staff are friendly and helpful but going out is a problem if you don't have a car as taxis are not safe. The hotel should provide shuttle services to vision city or places of interest

Business Self

10/10

Exceptional

09 Jul 2024

McDelyn

Great place!

10/10

Exceptional

07 Jul 2024

Neritha

Upon checking Inn it’ says 2pm but room won’t be ready till 3pm. Maybe something the management can look into and have this sorted out. For my experience is the 3rd time I’ve waited for more than 2hrs for the room to be ready.

Business_and_leisure Family

4/10

Poor

04 Jul 2024

Avelina

The public area is very dark, TV channels are always scrambled, not much room amenities. Front Desk staff are very helpful but rooms are very basic to command the price

Business Self

10/10

Exceptional

23 May 2024

Elsie

Love the interior design of the room and the customer service is excellent

Leisure Partner

10/10

Exceptional

15 May 2024

Judith Lydia Breana

Simple & quite.

10/10

Exceptional

04 May 2024

Alexandra

Fantastic staff

Leisure Self

10/10

Exceptional

28 Apr 2024

Max

Customer Service to The rooms. Five star

10/10

Exceptional

22 Apr 2024

John

The rooms where warm and welcoming

10/10

Exceptional

11 Mar 2024

De'Maggio

Best place to stay by far 🙂‍↔️

8/10

Excellent

01 Mar 2024

Mark

1. I was visited by few cockroaches in the room
2. My A/C was not cooling this morning 02/03/24 spitting out few ice fragments - it needs fixing asap

Business Self

10/10

Exceptional

06 Feb 2024

Mark

Water during shower sipping through to the toilet pot

6/10

Pleasant

02 Jan 2024

Sheri

The room and the staffs were good except for the bouncers(security) at gold club. The way they take advantage of drunk people by stealing their money and things is the worst attitude any staff can do to a guest.

Leisure Family

10/10

Exceptional

24 Oct 2023

John

The Service and the 'little things' provided by the Hotel and its staff were 10/10.

Business Self

10/10

Exceptional

12 Sep 2023

Pauline

Staff lovely, Gold Club good. room very nice

Business Self

6/10

Pleasant

16 May 2023

Daniel

Room too hot with heavy bed linen. Only drinking water in room was refilled reusable water bottle in fridge - should be sealed bottle waters for hygiene. Restaurants look impressive - but as always, style over substance - why not try smaller menus but better quality?

Business Self

2/10

Poor

09 Apr 2023

Cherlyn

Very Expensive for Room provided, unit had a common balcony was not private and noisy. Room was like it need to be renovated. Paid high price for average room when I could've stayed elsewhere in a 5 Star Hotel. Food expensive and average quality. I'm happy to pay a high price for good rooms and good food. Overall, very disappointed and won't stay there again. Reception was even filthy and bench not wiped. When in Moresby next, back to then Hilton for me!! Sorry been spoilt.

Leisure Family

4/10

Poor

22 Mar 2023

Nicholas

The hotel and staff were perfect.l paid for breakfast, to Expedia, and Expedia decided to spoil the holiday by not telling the hotel, that breakfast was included in the room.

Leisure Self

8/10

Excellent

02 Mar 2023

Saina

The Staff were friendly and customer service is good..

Leisure

10/10

Exceptional

14 Jan 2023

JOSEPH

Firstly thankyou for the service that you provided in booking my hotel room.
Secondly, the room was of standard as well as a very good customer care service provided by the hotel stuffs.
And last but not the least I really enjoy my stay.

Leisure Family_with_children

10/10

Exceptional

21 Oct 2022

Roz

Overall was great except too many stairs

Leisure Self

10/10

Exceptional

01 Jul 2022

Christopher

All the staff are so friendly and nothing is too much trouble.

Business_and_leisure Self

10/10

Exceptional

13 Apr 2022

Nellie

Mini Staycation

Booked at this hotel a number of times now and find the staff at the front desk very friendly and responsive, Andrea, Ruth, Patricia and Elizabeth are an asset to the business.

Partner

10/10

Exceptional

23 Nov 2021

Nellie

Stayover

Room is comfortable with all that you need for a quick stayover. Location is central to both entertainment and shopping precinct. Secure complimentary onsite parking

Business

4/10

Poor

21 Nov 2021

ROY ERIC

Waited ages for the hotel bus. Staff very reluctant to give internet saying we booked through a third party. Poor signage from our room to lobby. People smoking in the hallway.
I fell down a step that was not even noticeable . Again waited ages for the bus from hotel to airport. Almost missed flight.

Leisure Friends

8/10

Excellent

27 Oct 2021

ROY ERIC

Clean and safe hotel. Good food

Leisure Friends

10/10

Exceptional

05 Sep 2021

Nellie

Business Trip

I have booked at this hotel twice now and both times have had been great. The team are always able to assist any enquiries i had through the booking process. Thankyou Stephanie, Alorah and the Front Desk Team for making our stay effortless. Thankyou for the upgrade too.

Business

2/10

Poor

25 Jul 2021

Verified traveler

Front-office staff service was

8/10

Excellent

19 Jun 2021

Verified traveler

Neat and clean. Central location.
Close to offices and shops.

Business Self