Kazueya

Important information

• Property Alerts

  You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

  We have included all charges provided to us by the property.

• You need to know
  • There is limited hot water on site.
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Alcohol is not served or permitted at this property.
  • The property is professionally cleaned.
  • Contactless check-out is available.
• Special Instructions
  The front desk is open daily from 3:00 PM - 6:00 PM. The check-in location differs from the property location. Check-in location: [＜重要なお知らせ＞ チェックインは15時から18時までの間に、グループホテルの「ホテルパシフィック金沢」にてお願いたします。 チェックイン手続きの際に、鍵の暗証番号や館内の説明、注意事項をお伝えいたします。お手続き後、ホテルパシフィック金沢から「かずえや」までタクシーの配車サービスをおこなっております。(公共交通機関でお越しのお客様に対しての往路のみのサービスです。)3台目からは実費でお願いいたします。＊CHECK-IN Guests complete check-in procedures at Hotel Pacific Kanazawa which is our group hotel between 3 p.m. to 6 p.m. Following check-in procedures, our staff explain about the pass cord, facilities and precaution. After check-in our staff guide guests to Kazueya by taxi. ※ Depending on the guests’ arrival time, weather or traffic condition, taxi may not be available. ※ In case you need more than three taxis, it will be charged for the third one or more.]. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 7 days before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Please note that daily housekeeping will not be available until further notice. During this time, guests are provided with change of linens and amenities to self-serve.
• Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Minimal age
  18
• Spoken Language

  Japanese

  English

Nearby attractions