Kanazawa Hakuchoro Hotel Sanraku

10/10

Exceptional

11 Mar 2026

Jennifer

The women’s onsen was perfect! Water temp perfect, amenities in the bath were plentiful and very nice. I did see some of the ladies having trouble with the hairdryers, but mine worked fine. I enjoyed the sauna too. Not a steam sauna, but nice and hot.

10/10

Exceptional

28 Feb 2026

Julie

Very clean room decorated in a traditional style. Excellent facilities with complimentary refreshments. The staff were courteous, helpful and attentive. We loved the onsen.

Partner

10/10

Exceptional

07 Feb 2026

YOONDONG

ll the hotel staff were super kind, and I was deeply impressed by the thoughtful, meticulously considerate service that is so characteristic of Japan, as always.

Friends_and_family Family

10/10

Exceptional

25 Jan 2026

Masaki

今回初めての金沢旅行で、前から気になっていた金沢白鳥路ホテル山楽さんに宿泊しました。
とても寒かったので大浴場がとても良く、旅の疲れをゆっくり癒すことができました。ロビーは大正ロマンを感じさせるデザインで、落ち着きがありながらも上品な雰囲気がとても素敵です。朝食も種類が豊富で、網で焼く小さなのどぐろがユニークでとても美味しかったです。

また、チェックアウト後に車を待っている際、友人が珈琲をお願いしたところ、別で待っていた私にもマネージャーの方がさりげなく珈琲を提供してくださいました。その心遣いに感動し、最後まで温かなおもてなしを感じられました。「また泊まりたい」と思えるホテルです。

Business_and_leisure Friends

10/10

Exceptional

23 Dec 2025

Yuan

Always enjoyable, especially the osen. Missed the yaiklut machine this time.

Friends_and_family Family

6/10

Pleasant

29 Nov 2025

John

Staff kind and responsive. Hotel quite dated. Needs upgrades. Carpet dirty. No great lounge or bar service in lobby. Felt like I was staying in a nursing home for a couple nights.

Leisure Family

10/10

Exceptional

20 Nov 2025

Jennifer

Staffs are very friendly and efficiency.

Friends_and_family Family

8/10

Excellent

17 Nov 2025

Kathleen

The room was clean, and the staff was courteous.
In my opinion, the carpeting could use some facelift and update within the room.:
The staff was helpful and did speak a moderate amount of English.
We enjoyed the hot mineral Raul spring right within the hotel that was an added perk.
On the whole, it was relaxing, comfortable and very well located to restaurants and the market.

10/10

Exceptional

17 Nov 2025

TIE

Yes, the staff are very polite and helpful, the room is very clean.

Leisure Partner

6/10

Pleasant

15 Nov 2025

Allan

The staff are great but management needs to get new mattresses and pillows. These are in very rough shape and need to be replaced. A secondary for improvement is the quality of the breakfast. For over ¥3000, the quality could be much improved. it is a lower standard than other hotels charging the same amount. The ambiance of the hotel itself is very nice but I suspect there are some management issues.

10/10

Exceptional

05 Nov 2025

elizabeth

Very helpful staff

Leisure Partner

10/10

Exceptional

27 Oct 2025

Weijing

The service, the food, the room were all excellent. We had a wonderful time.

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Susan

This hotel is a great choice for Kanazawa. It is in an excellent location and the staff are extremely kind and thoughtful. There are lots of good restaurants within easy walking distance and it’s near all the main sites.

10/10

Exceptional

14 Oct 2025

Logan

This hotel is really nice. The staff is super courteous and helpful. The property itself is very pretty.

We stayed in a Japanese style room and it was perfect. If you get lucky enough to stay in a corner room you may even get your own little garden that your room opens up to. Beautiful.

The downstairs baths are very nice too.

Also it's centrally located so you can easily walk to Higashi Chaya District, Kanazawa Castle, and Nishi Chaya District.

Would absolutely come back and recommend to others.

Leisure Partner

8/10

Excellent

14 Oct 2025

André

Hôtel cher pour l’offre.

Friends_and_family Family

10/10

Exceptional

08 Oct 2025

Daniel

Great stay. Super clean and close to sights. Will stay again.

Partner

10/10

Exceptional

03 Oct 2025

Yung Yu

Very good spring and spa.

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

Wayne

Quaintness

10/10

Exceptional

28 Sep 2025

Ryan

We loved our stay here. It was walkable to the Chayo districts, Kanazawa Castle, and great shopping.

The staff were incredibly polite and helpful, it was always a pleasure to see and interact with them.

The mineral hot spring and sauna were great features too, we used them every night of our stay.

Leisure Partner

10/10

Exceptional

26 Sep 2025

Koichi

Excellent stylish hotel

The outlook of the building might look rather old and shabby, but the inside is surprisingly appealing. The reception lobby is stylish retro-taste, and the staffs are fluent in English. The room is also nice and tidy, and sweet little ducklings may welcome you. The amenities are of high quality. Highly recommended. Note: there is another Sanraku hotel called \"The Hotel Sanraku Kanazawa\" nearby. This may be equally good, but this review is for Kanazawa Hakuchoro Hotel Sanraku.

Business

10/10

Exceptional

22 Sep 2025

DJ Craig

The property was very well maintained and clean. Within walking distance of many great spots.

Partner

10/10

Exceptional

12 Sep 2025

Michele

W

Partner

10/10

Exceptional

24 Jul 2025

Joseph

Exceptionally helpful and professional staff that really make you feel like a valued guest. The traditional Taisho style room was suite the experience, like stepping into a nostalgic dream every evening.

Leisure Self

10/10

Exceptional

23 Jul 2025

Julian

Excellent, centrally located luxe hotel with hot springs.

8/10

Excellent

14 Jul 2025

Lauryn

Property was

10/10

Exceptional

22 Jun 2025

Rebecca

Fantastic old school property in great location. All the amenities. Pillows could be softer but everything else is absolutely wonderful.

Friends_and_family Family

10/10

Exceptional

12 Jun 2025

Bernhard Stefan

The Team of the Hotel is amazing, on top..for the rainy days and Kanazawa is the City with most rain in Japan the Hotel offers an ˋOnsenˋ and a Sauna… and it is perfectly located.

Self

10/10

Exceptional

27 May 2025

Teko

Really a nice hotel which has been around for 35 years. Still impeccable service and good value. One of the best reasonable hotels in Kanazawa.

Leisure Family

10/10

Exceptional

26 May 2025

James

Beautiful hotel. Staff was kind. Lots of amenities. They have a bus to and from the train station.

Leisure Family

8/10

Excellent

23 May 2025

Daniel

The location was particularly excellent for our interests. Staff was great. Nice breakfast buffet. Unfortunately, our room was located such that some of the early morning food operations caused noise in the room.

10/10

Exceptional

20 May 2025

Masaru

The Kanazawa Hakuchoro Hotel Sanraku is a beautifully kept historic hotel with elegant Taisho-era interior accents and style. It is centrally located in Kanazawa and many major attractions are within walking distance.

The natural onsen is especially wonderful for taking a soak in the evening or morning. The staff is kind, friendly and very accommodating.

Leisure Partner

10/10

Exceptional

20 May 2025

GERARD

Gift shop was good

10/10

Exceptional

17 May 2025

FIDEL

Great

Great hotel

Partner

10/10

Exceptional

14 May 2025

Christine

Beautiful Hotel

We loved this hotel. It’s a perfect location and a beautiful property. The staff were so friendly and helpful. Rooms are spacious and clean.

Friends_and_family Friends

10/10

Exceptional

12 May 2025

Charles

This was an excellent hotel. The staff was always most courteous and helpful. We chose the Eco-friendly cleaning and were given bonus money to spend in the gift shop or bar. I would highly recommend this to any traveler to Kanazawa.

Leisure

10/10

Exceptional

11 May 2025

Barbara

This hotel has an absolutely spectacular breakfast buffet with Japanese and western options, including great fish options. The hot spring is wonderful. Staff very helpful with restaurant reservations. My only complaint is that the grooms are kept at about 72 degrees. Too hot to sleep well

Leisure Friends

10/10

Exceptional

10 May 2025

Gloria

Staff were all very kind and helpful. Breakfast had a lot of variety. We really enjoyed the Kanazawa specialties which were all piping hot and brought out in small batches constantly. Onsen was great. Will stay there again.

Leisure

10/10

Exceptional

06 May 2025

William

Very close to train station and to old town and restaurants. Great for short stay. Comfortable. Good breakfast.

Leisure Partner

8/10

Excellent

04 May 2025

David

Location is excellent for sightseeing and shopping

Leisure Family

10/10

Exceptional

03 May 2025

Verified traveler

素晴らしいホテルです

ロケーションが金沢城すぐそばという事で選んだのですが、サービス、食事、温泉、建物、全て素晴らしいホテルでした。ロビーはレトロな雰囲気があり、隣のカフェの綺麗なステンドグラスと相まって良かったです。スタッフの皆さんのサービスや挨拶も丁寧。また駐車場が地下にあるためアクセスが良く、暑くないのがナイスでした。楽しく快適な金沢観光になりました。

Partner

10/10

Exceptional

25 Apr 2025

Helen

Great location for walking to Chaya district, the castle and the big garden. The baths were lovely and the breakfast was great!

Friends_and_family Friends

10/10

Exceptional

23 Apr 2025

Aaron

Great hotel in Kanazawa.

Great hotel. The location was perfect for our stay in Kanazawa. It was right next to the Kanazawa castle park and the main Kenrokuen gardens, both of which were must see places! It was also a short walk to the Omicho Fish market, which was probably the best market we visited in all of Japan, and one of our favorite places to eat. The room was comfortable and clean. Typical of what you’ll find there. The beds are a bit hard but that is consistent across all of Japan.

Partner

10/10

Exceptional

20 Apr 2025

Francois

Absolutely wonderful place to stay, near very nice parks and great breakfast.

Leisure Partner

10/10

Exceptional

15 Apr 2025

Mohamed

Very elegant, nice Onsen, excellent location

Leisure Partner

10/10

Exceptional

09 Apr 2025

Thomas

Lovely classic hotel. With magnificent park next door. Enjoyed our stay. The breakfast was a little underwhelming and foreign.

Leisure Friends

6/10

Pleasant

06 Apr 2025

SIMON

From the description on Expedia, we were expecting a luxurious hotel with a quaint traditional style. Instead we got a hotel that was conceived in the 1980's, and never really progressed further. The dining was exorbitantly expensive for average food incorrectly called japanese nouvelle cuisine. The rooms were spanse but clean, and the spa basic and clean.

Leisure Family

10/10

Exceptional

06 Apr 2025

Judith

Great place to stay

Leisure Partner

10/10

Exceptional

03 Apr 2025

Lidia

Very convenient to move around, near to Kanasawa Castle and kenroku-en Garden

Leisure

10/10

Exceptional

20 Mar 2025

Kelly

Good

10/10

Exceptional

18 Feb 2025

ken

It was cool

10/10

Exceptional

10 Jan 2025

Dylan

Excellent location and value! Right next to the castle and Kenroku-en, the hotel couldn't be better situated for seeing the sights of Kanazawa. Really unique style and rooms. We booked a junior suite, which due to the layout with the divider in the middle wasn't as spacious or practical as we were expecting, but for the value we got it for, no complaints at all (we're only two people, so in future would probably not have booked a junior suite again). For a one or two night stay to see the sights of Kanazawa, this hotel is perfect.

Leisure Partner

10/10

Exceptional

08 Dec 2024

Malcolm

Good position for sightseeing in Kanazawa. Not very close to the rail station ( but this was not a problem to us). Lovely spacious room

Leisure Partner

8/10

Excellent

30 Nov 2024

Luis Pedro

Beautiful hotel right next to Kenroku-en.

Leisure Family_with_children

10/10

Exceptional

16 Nov 2024

Diego

Amazing location. Not modern but incredibly good. Comfortable beds, great onsen, tiny details like a fridge full of Yakults, included minibar beverages, a piano bar, and an unbeatable location make this one of the best value hotels I’ve ever stayed in.

Leisure

8/10

Excellent

13 Nov 2024

Beth

Great Place

Great location and hotel. You should improve the WiFi

Partner

8/10

Excellent

12 Nov 2024

Kevin

It was a pretty average japanese style room. Not worth the price in my opinion. Nothing bad to say about the place, but nothing outstanding either.

Leisure Partner

8/10

Excellent

10 Nov 2024

Verified traveler

Room was large, receptionists were helpful in booking restaurants for us. Well located, next to castle and garden and walkable to omicho market and geisha district.
Hotel however looks a bit dated. The onsen facilities whilst adequate needs to be refresh, very worn out.

Friends_and_family Friends

10/10

Exceptional

09 Nov 2024

Dayna

Great hotel, perfect location

The hotel was terrific, perfectly situated near the castle, gardens, Samurai district and Geisha / Geiko district. The staff was so helpful with making reservations for dinner, getting taxi, etc. Breakfast had wide variety too.

Partner

10/10

Exceptional

02 Nov 2024

John

Good location

Leisure Family

4/10

Poor

02 Nov 2024

Dragos

Definitely not a 4 star hotel as advertised. Facilities, common areas and rooms outdated compared to other 4 star hotels. Cleanliness questionable at times considering the country tradition.

Leisure Family

10/10

Exceptional

24 Oct 2024

Shirley

Beautiful hotel with a real charm to it. Very personal, boutique hotel feel to it. Staff were excellent. Enjoyed the onsen. Very walkable. The castle and gardens are right there. Loved our stay!

Leisure

10/10

Exceptional

23 Oct 2024

Mimi

Lovely, spacious room.
Great onsen facility
quiet location
Transportation is limited
Dining options were limited and we were unable to secure a reservation for dinner.

10/10

Exceptional

22 Oct 2024

Steven

It was the perfect option for our two-day stay in Kanazawa. The location is great for the major sights. The hotel is charming and the staff were helpful.

Leisure Partner

10/10

Exceptional

18 Oct 2024

Terry

Comfortable Stay

Easy check in, check out, very friendly staff. My Japanese is quite limited, but never was an issue. They are very understanding! Would definitely recommend.

Partner

10/10

Exceptional

15 Oct 2024

Susan

Fantastic service!

The man who greeted us was incredible. He was very thorough and friendly.
He booked a dinner reservation for us at a wonderful restaurant.

Partner

10/10

Exceptional

08 Oct 2024

Verified traveler

Muy buen lugar, las instalaciones y el personal se llevan un 10.

El desayuno no es tan bueno ni tan variado pero es cumplidor.

Partner

8/10

Excellent

02 Oct 2024

David

This hotel has a very 'old world' style which is lovely. Unfortunately, this extends to the WiFi which was very slow (1.5Mbps). The hot spring bath is lovely though I wasn't too happy about having a female attendant who entered the male change room several times.
Getting to the hotel from the train is best done by taxi. When I arrived in the evening there were no dining options because apparently the hotel restaurant was full, and all the local restaurants were either closed or full. Ended up having a konbini dinner.
The hotel is handy for the castle and gardens.

Leisure Self

8/10

Excellent

30 Sep 2024

Bing

The hotel is close to the Kenroukuen Garden. It takes 15 min to walk there from the hotel. The hotel has a nice lobby and friendly staff who speak adequate English. They even have live piano performance for 30 min in evenings, although yo be seated you have to pay $5 cover charge. The hotel has a small but genuine hot spring pool, guests can use it without additional charge. My room was clean and quiet, and the bed comfortable. Breakfast was fine for me. The words of caution for some people are (1) the carpet in the room seems worn and the corridor seem dim; (2) I could not get a seat in 3 restaurants within walking distance of the hotel because they have all been fully booked on a Sunday night.

Leisure Self

10/10

Exceptional

26 Sep 2024

Sayuri

Very close to Kenrokuen but less choice for dinner. Great breakfast absolutely loved them!

Leisure Family

8/10

Excellent

24 Sep 2024

jimmy

Stay was great. The room stayed warm. I do feel other hotels have better AC. But the inside had a cool old school vibe and they give you an actual key to your door.

Leisure Friends

10/10

Exceptional

15 Aug 2024

Sarah

Enjoyed our stay at hotel. Very easy to get to what we wanted to see.

Leisure

10/10

Exceptional

25 Jul 2024

Heeyeon

클래식함이 느껴지는 호텔

오래됐지만 고급진 곳. 저녁에 피아노연주도 들을 수 있어 좋았다

Partner

10/10

Exceptional

05 Jun 2024

Manish Kumar

Really comfortable stay, amazing hospitality. Traditional hotel with all Japanese decor, food menu and amazing hot spring bath for the hotel guests.

Leisure Partner

10/10

Exceptional

20 May 2024

Wai Cheong

Closed by station . Quiet. Breakfast good.

Friends_and_family Family

10/10

Exceptional

16 May 2024

Justin

The hotel is right next to one of Japan’s most amazing gardens and within 1.5 miles of all local attractions. It’s a charming place with its own mineral hot spring. The staff was terrific. The breakfast buffet had plenty of local dishes. We loved it and would stay again.

Leisure Family

10/10

Exceptional

06 May 2024

Verified traveler

抜群の立地と癒しの温泉

初めて泊まりました。部屋の雰囲気がややロココ調で家内が気に入りました。緑の回廊、白鳥路を通って兼六園、金沢城公園に気軽に行けるのでコスパがいいです。また、少し汗をかいたら、琥珀色の温泉で疲れがすぐとれました。
近江市場も、東茶屋街も徒歩圏なので立地抜群です。また来たいと家内は言ってました。

Partner

8/10

Excellent

04 May 2024

Bradley

Very close to the palace grounds. Restaurants were lacking in the area and well as the hotels restaurant that was booked solid with no accomodations or exceptions for hotel guests. The hotel breakfast buffet however was excellent. Uber to nearby restaurants is your best option. Call ahead first though to reserve a table. Very picturesque area.

Leisure

10/10

Exceptional

16 Apr 2024

Verified traveler

Old fashion charm

Very charming hotel in Kanazawa right next to the Castle. The hotel amenities are very good, and especially love the on-site onsen.

Partner

10/10

Exceptional

16 Apr 2024

Anna

Excellent Hotel and great staff. The breakfast buffet was the best I have ever had. When you turn left out of the property and take the Moat Garden walk to the Castle it is so peaceful and quiet. The JR bus is a couple blocks away and takes you to all the sightseeing spots and train station and is the included in your rail pass ,if you have it. My daughter already asked when are we coming back.

Leisure Family

10/10

Exceptional

03 Apr 2024

Frank

Wonderful space and hotel

Leisure Family

10/10

Exceptional

14 Mar 2024

Mary Anna

Fabulous stay, great location

It had an old European hotel feel where you hand in your room keys as you exit. The rooms were well appointed with a refrigerator. The all you can eat breakfast buffet was fantastic. The hotel was well situated in town for touring Kanazawa Castle, the Geisha District and the Omicho Market.I only wish we’d visited the Onsen earlier in our stay and more often.

Partner

8/10

Excellent

14 Mar 2024

Kathrin

Hotel is clean and very conveniently located next to the Kanazawa Castle.
From the outside you see that the hotel is a little bit outdated. Inside the furniture is a bit old style as shown on the pictures, but everything is in very good condition.
Enjoyed my stay and used the Onsen (japenese bath) every day. Can recommend staying in the hotel.

Leisure Self

10/10

Exceptional

24 Jan 2024

Yuko

A beautiful hotel with a hot spring.

Leisure Family

8/10

Excellent

24 Dec 2023

Thuy

There are not many restaurants around the area. Hotel's restaurant is always fullly booked, not available even for guests. No microwave for self service. Guests might want have dining plan ready while staying at this hotel

Leisure Family_with_children

10/10

Exceptional

23 Oct 2023

Carmen

Lovely stay. Property was fantastic, room was spatious and luxurious. Breakfast was varied and delicious. Every evening there was a piano recital and the hot springs was really nice.

Leisure Partner

10/10

Exceptional

15 Oct 2023

Carlos

Gorgeous hotel next to the beautiful garden and castle park.
Love the public hot bath facilities. Good buffet breakfast

Leisure Family

6/10

Pleasant

20 Sep 2023

menashe

מלון ישן, הבריכה עם המים הטרמים לא עבדה
והמלון לא שלח לנו כל הודעה אלא רק עדכן כשהגענו ונתן פיצוי של 100₪ לכל השהות כאשר הלינה עלתה 2000₪ ל-2לילות

Partner

10/10

Exceptional

26 May 2023

dawn

we loved this hotel, beautiful foyer, the stained glass and the decor was so good. staff are so helpful and lovely. the rooms are spacious for japan standards. natural spring onsen is a must to try. right next to the castle and the gardens very close. markets are nearby. took about 20mins with luggage to walk from the station. they have a shuttle to take you back to the station. not many restaurants nearby. family mart about 4min walk.

Leisure Partner

8/10

Excellent

23 May 2023

Allan

Beautiful old hotel
The Onsen is a highlight - well maintained and a treat to use.
Staff especially Kaida were very helpful

Leisure Friends

8/10

Excellent

21 May 2023

Paul

loved that it was close to kanazawa castle and kenrokuen gardens and ochimo market

Leisure Partner

10/10

Exceptional

02 May 2023

Cruyff

The hotel is just beside places of attraction such as the Kenroku-en Garden and the Kanazawa Castle Park, which are my favourite places to go whenever I visit Kanazawa.

Leisure Self

10/10

Exceptional

10 Apr 2023

Margaret W

A beautiful hotel that is very well situated to see all the major sights of Kanazawa especially the park and castle. We loved our two nights there and greatly appreciated the service and attention we received from the wonderful staff. Very comfortable room.

Leisure Partner

10/10

Exceptional

01 Apr 2023

Victoria

Staff are wonderful, so helpful and friendly. Comfortable and large rooms. Room amenities and complimentary refreshments great! Nice atmosphere amd lovely onsen facility. Close to major places of interest, gardens, markets, castle . Love staying at this hotel!

Leisure Partner

10/10

Exceptional

14 Feb 2023

Lindsay

Will return

Amazing! Loved this hotel. Great ambiance, excellent food, hospitality and wonderful onsen! Hotel shuttle very convenient.

Friends_and_family Family

8/10

Excellent

31 May 2022

Teri

The property is old - probably one of the first premium hotels in Kanazawa. We were surprised to find that the air conditioner's temperature could not be regulated in the room - it's set for the entire property and it was way too warm for us. Japan's Spring and Summer seasons can be hot and muggy and we really needed a colder room!!

Leisure Partner

10/10

Exceptional

02 Jun 2021

Teri

Relaxing getaway

Location was wonderful. Great walking distance to lots of attractions. Staff were very friendly. Breakfast was tasty with a variety of options. Would definitely recommend.

Friends_and_family Family

10/10

Exceptional

22 Nov 2019

Amy

They welcome me and my family
at first enter the hotel. Welcome tea was nice at rounge ,
was very confortable. Room was clean and confortable bed. The big bath area was fantastic.I enjoyed and relax. I will go back next time when I go to Kanazawa.

Friends_and_family Family

8/10

Excellent

19 Oct 2019

Jonathan

Very good - almost.

The \"Tahsho Classical\" interior design of the facility was nicely done. I also loved the big public onsen. The missing element is a grand lounge with high-end drinks. I ended up going out for this, but noticed other hotels in Kanazawa had amazing bars/lounges. If you don't want a drink after a long day of touring, then this won't matter.

Self

10/10

Exceptional

14 Sep 2019

Kathleen

Perfect

Best place we stayed during our 17 day Japan trip! We stayed in Air bnb's, Ryokans, a mountain hut on Mt Fuji and a Ryokan. This hotel was by far the most comfortable. We stopped by the tourist info desk at the train station before grabbing a taxi to the hotel. The woman at the tourist desk was very pleased and excited about our hotel choice, telling us how central it is, that it is a famous hotel and the best in Kanazawa. We think she was right! Best amenities (everything was complimentary), superb breakfast, expert hospitality from staff and amazing onsen! Would go back to Kanazawa just to stay here again. Stayed in luxury executive suite. Perfect in every way

Friends_and_family Friends

8/10

Excellent

25 Aug 2019

Verified traveler

everything was great except: the mattress was so hard that neither my wife or I could sleep well. People liking or needing hard mattresses would be well served here.

Leisure Partner