Name: Four Points Flex By Sheraton Kanazawa
Address: 3-30 Oyamamachi, Kanazawa, JP

10/10

Exceptional

27 Jun 2026

Andre

It was good overall. I would recommend

6/10

Pleasant

10 Jun 2026

Joyce

Business style hotel in a tourist heavy area. The room was quiet and clean and basic amenities was provided. The only negaives are low water pressure in shower and there are only 2 laundry machines for the whole building.

Self

10/10

Exceptional

29 May 2026

Lee

The room was big enough for two people and the hotel location was great to walk everywhere in Kanazawa.

Partner

10/10

Exceptional

25 May 2026

Taylor

The room was small but exactly what we needed due to us just traveling around Kanazawa. 20 minute walk to the station and a 3 minute walk to the fish market. 7-eleven, Lawson, and familyMart all a 5 minute walk or less. Great location and staff was incredible. Rooms were very clean, and amenities were great.

Partner

10/10

Exceptional

15 May 2026

rosa elena

Muy buen hotel muy bien ubicado. Nos dejaron entrar 3 hs antes de la hora de check in personal muy amable

10/10

Exceptional

29 Apr 2026

Miwa

:)

Friends

6/10

Pleasant

16 Mar 2026

Kristin

the location of the hotel was good, right next to kanazawa castle park. There were a few stains on the walls and windows. Overall the room was okay it was a bit small. but it does the job if you are staying for a few nights.

Self

10/10

Exceptional

04 Dec 2025

Flavia

Clean, modern, good location.

Leisure Partner

10/10

Exceptional

29 Nov 2025

Denise

The hotel was simple and clean. Our train came in the morning and the desk was able to hold our bags til check in. The room suited our needs. The heater wasn’t cranked up like most other hotels we’ve stayed in around this time, thankfully. We were only staying overnight so we didn’t have much baggage with us, but tho the room may be that of the typical business style hotel, I appreciated the little nook on the far end of the desk which could perfectly situate a medium size luggage or even two carry on rollers.

The location was good. The hotel is about a 15 minute walk from the train station along the main road. From there, most of the main sight/attractions are also 10-15 mins or so out in either direction (higashi chaya, omicho market, nagamachi, Kanazawa castle, etc). I believe there are some convenience food for purchase in the lobby, but there is also a 7-11 across the intersection and a Lawson and Fami Mart a few blocks back towards the station. There’s also a drugstore in that general area. The Main Street that takes you from the train station to the hotel hosts a lot of shopping and eateries.

Leisure Partner

4/10

Poor

29 Nov 2025

Shirley

The heating unit in my room was broken. The rim was very hot with no relief. I was told to open the window.

10/10

Exceptional

26 Nov 2025

Raj

Staff friendly, cleaners friendly, room clean, good location.

Self

6/10

Pleasant

22 Nov 2025

jeffrey

The room was very hot, staff told me the air conditioning was turned off, the room was 78. The window did not open, I was given a electric fan which made a big difference, I would have left without the fan. Close to the castle typical Japanese city stuff in the area. Fish market interesting.

Leisure Family

10/10

Exceptional

18 Nov 2025

Chelsey

Very clean rooms and nice staff.

8/10

Excellent

15 Nov 2025

David

Room very clean and well appointed for single occupancy (ie as booked) but two pairs of slippers suggests it may be offered to double occupancy. AC labelled solely in Japanese and using Google translate didn’t really help
When trying to get the room cooler. Bath just fine for showers over but more a sit-in rather than lie-insize if bathing

Friends_and_family Family

10/10

Exceptional

14 Nov 2025

gina

We loved our stay here. The bed is so comfortable, even provided 2 pillows for each guest. Room is very clean. Walkable to places of interest. Staff are nice and helpful.

Leisure Family

10/10

Exceptional

10 Nov 2025

Anthony

Spotless room.

10/10

Exceptional

03 Nov 2025

Fabrizio

It was good for the outside

8/10

Excellent

02 Nov 2025

Joanne

Room was clean.

Friends_and_family Family

8/10

Excellent

27 Oct 2025

Bryce

I'm going to try not to be too hard on this property as some of what happened wasn't their fault, but my stay here was one of the worst I've had anywhere in recent memory. My rating of the hotel might seem higher than what this review suggests, but I'll try to explain. First, the staff and hotel's condition were fine. My problems focused mainly around the AC/heating unit in the room. So... I don't know what the issue was as I never figured it out, but the AC wouldn't come on. It was almost like the property had disabled it since its as already fall and was getting pretty cool at night. Either way, this wasn't really a problem because it was cool outside and the window opened. But what then happened was at night... (Only at night) The heater would randomly come on (even though the entire system was off) and then would just blast heat into the room until you got up and turned off the system... It literally wouldn't stop until you manually shut it off. It did both nights. So what ended up happening was I'd leave the window open because it was cool, then construction in the middle of the night on the street below forced me to close the window due to noise. But then the heater would randomly kick on and I'd wake up sweating. Leading to me having to open the window again because the AC wouldn't work. This cycle occurred both nights. Not the hotel's fault there was loud construction at 1am, but the heater... It was a nice, clean hotel. I think I just got really unlucky.

10/10

Exceptional

22 Oct 2025

Jhomarg

Most of the popular place are close

Leisure Partner

8/10

Excellent

19 Oct 2025

Anne

Very nice staff and an overall comfortable place to stay. I only wished the coffee maschine in the lobby could be used (it was covered by a sheet) the four days I was there). It would have been nice to able to get a coffee or hot chocolate.

Leisure Self

10/10

Exceptional

11 Oct 2025

Shuji

Nice clean and updated rooms but only two elevators with a wait almost every time. Only two self service washers, and nothing in place for staff to remove clothes sitting in them well beyond the finished time limit.

Friends_and_family Family

10/10

Exceptional

02 Oct 2025

Russell

Great Hotel with an amazing breakfast. Helpful staff. Central location close to bus lines and walkable to the castle and garden areas.

Leisure Partner

8/10

Excellent

19 Sep 2025

Symeon

Very pleasant experience

Leisure

10/10

Exceptional

25 Aug 2025

Mohammad

very nice

10/10

Exceptional

17 Aug 2025

juan

Location

10/10

Exceptional

16 Aug 2025

Tam

Very convenient location and clean room with good price, perfect for 1-2 nights stay

Leisure Partner

10/10

Exceptional

10 Jul 2025

Vijayan

Loved the stay

Enjoyed the stay. Staff were extremely friendly and helped with directions etc. Very clean and comfortable. Great experience.

Self

2/10

Poor

04 May 2025

Rashida

Clean and cozy
Close to station

Leisure Partner

10/10

Exceptional

28 Apr 2025

JORDYN

Perfect single room for one person

Leisure Family

10/10

Exceptional

22 Apr 2025

Hannah

Very friendly staff in a very comfortable hotel. Great location just a couple of minutes from the castle & gardens and plenty of buses run from the bus stop nearby. Overall provided good value for money.

The double room we booked was rather compact so worth noting if you are travelling with lots of luggage.

We didn't have any meals at the hotel so cannot comment on the restaurant.

Partner

8/10

Excellent

14 Apr 2025

Olga

The hotel was clean and well-equipped with everything a traveller might need. The bed was clean and comfortable, and the bathroom had good facilities, including a shower over a seated bath and a warm toilet seat with all the bells and whistles. There was a teapot and cups in the room, and additional amenities were available at reception. The staff were very helpful and spoke English. The hotel is within walking distance of markets and parks.

The only minor drawbacks were the compact room size, which made it difficult to fit a suitcase, and the lack of a proper wardrobe—just a couple of hooks on the wall with hangers. Another small inconvenience was the high threshold to enter the bathroom. Otherwise, everything was great.

Leisure Friends

10/10

Exceptional

03 Apr 2025

Fred

Very convenient location. Close to the station. Lots of restaurants around to pick from. Staff was pleasant.

Leisure Self

10/10

Exceptional

02 Mar 2025

Patricia

Clean. Great location. Quiet. Professional friendly experience.

Self

8/10

Excellent

06 May 2024

Verified traveler

Perfect location

perfect location, amazing japanese breakfast, massage service in room but no service or any idea how to get access to bike rental.

Self

10/10

Exceptional

21 Apr 2024

Michele

Great location, great stay, thank you!

Leisure Family

8/10

Excellent

20 Apr 2024

Kineta

Beautiful property, great location. The only issue was one of their washer/dryer machine wasn’t drying. Ran the dryer for 2hrs and clothes were still wet. Told front desk and they said that’s how it is… the other machine worked fine.

Leisure Family_with_children

8/10

Excellent

12 Nov 2023

Umesh

This hotel is located in a great area, closer to some of the attractions in Kanazawa, walking distance from them.
The hotel is extremely clean and the staff are amazing, very helpful and courteous.
The only issue we had was that we could not control the heat and could not open the window, it got very hot inside the room.

Leisure Partner

10/10

Exceptional

04 May 2023

Elizabeth

Beautiful hotel in an super great spot. We will stay here again. The breakfast is great, too!

8/10

Excellent

14 Nov 2022

Xian

The weekend room rate is much higher. The bed is not good as other similar hotels (e. g. Toyoko Inn).

Leisure Self

8/10

Excellent

17 Aug 2022

Kirk

I usually stay at this Hotel brand in Japan as it is reasonable in cost. In this particular hotel the bathrooms are step up. And the step up is very high. This could be a problem if older and to avoid tripping. I also notice stains on the carpet that should be cleaned.

Business_and_leisure Self

10/10

Exceptional

04 Oct 2021

Verified traveler

Solo to Kanazawa

Solo trip to Kanazawa. The place was new, clean and comfortable with pleasant staffs - highly recommended! Caveat- not too close to the station.

Self

8/10

Excellent

26 Jul 2021

Verified traveler

This hotel is very nice and clean. Good location, near Omicho Fish Market.

Leisure Family

10/10

Exceptional

19 Feb 2021

Verified traveler

Great location, smooth check in/out process, well equipped room... all at such a good price! No complaints.

Leisure Self

8/10

Excellent

06 Feb 2021

Verified traveler

清潔でアメニティも充実してました。
朝食なしのプランを選択しましたが、フロントでお水も一本もらえました。

Leisure Self

10/10

Exceptional

06 Mar 2020

Verified traveler

Very clean, light & bright room. Staff very pleasant & I was always greeted coming & going from the hotel which was nice.
Great location, 2 minutes walk from Omicho market. 5 minutes walk to Kanazawa castle park. About 12 minutes walk to Kanazawa station however plenty of buses on the main road but Kanazawa is a good walking city.
Would definitely stay here again when I'm in Kanazawa

Leisure Self

6/10

Pleasant

24 Feb 2020

Will

Nothing really unique about this place. It’s nice. Just average by Japanese standards.

Leisure Self

6/10

Pleasant

12 Feb 2020

Verified traveler

The breakfast was limited and the room wasn’t very welcoming.

Leisure Friends

10/10

Exceptional

15 Dec 2019

Gareth

Spotlessly clean, very friendly and helpful staff. Room was very comfortable with a good shower.

The attached cafe/restaurant is nice for breakfast or a late meal after a day of sight seeing.

Great location in Kanazawa within walking distance of the train station to get the Shinkansen or Thunderbird rapid express trains to Tokyo and Osaka. All the major tourist spots are within walking distance as well, Kanazawa castle, Kenroko-en garden, the 2 geisha districts, the ninja temple. The Omicho fish market is literally a 2 minute walk away.

Would stay again no question if I'm ever in Kanazawa again.

Leisure Self

10/10

Exceptional

01 Dec 2019

Verified traveler

Excellent location, fantastic hotel. Loved the scenic hotel lobby. Would definitely stay again!

Leisure Family

10/10

Exceptional

23 Nov 2019

Verified traveler

I booked a private spa in my room with quite high price, but the private spa water keeps all day cold.....it can’t use when outside is single degree.....

Leisure Family

10/10

Exceptional

24 Oct 2019

P

Great location. Close to restaurants, shopping, Omicho Market, and JR bus stop if traveling with Japan Rail Pass. Quiet room on the 8th floor. Comfy bed with fridge. Room to open small luggage. Would stay again.

Leisure Partner

6/10

Pleasant

15 Oct 2019

Da

I was satisfied with the hotel except 1) No free parking and 2) smelly toilet

Leisure Partner

8/10

Excellent

09 Oct 2019

Verified traveler

Nice location. Relatively close to Kanazawa Station and many tourist areas. Staff were very accommodating.

Leisure Self

8/10

Excellent

09 Oct 2019

Verified traveler

Good location n clean!

10/10

Exceptional

17 Sep 2019

Verified traveler

We chose this place because it was well located. It was always clean and it had AC which was nice since we were there when it was hot.
They gave us some bottled water when we checked in.
We got the buffet breakfast and it was nice. You do have to get there early if you want everything to be fresh. They had coffee, juices, tea, different soups and Japanese food. If you are expecting an all American breakfast type of buffet this is not it, but it is cool to try different breakfast food. I enjoyed it.
After check out, they let us leave our bags at reception the whole day which I thought was very nice of them.
Service at from desk was very good as we have always experienced in Japan.
We used the laundry one of the days. It was easy and nice. They have one machine for both washing and drying which I thought was super cool and convenient because you don't have to worry about changing from washer to dryer. I want one of those for my house now XD.
We would stay there again.

10/10

Exceptional

20 Aug 2019

Verified traveler

Location is very good - bus stop is just one block away, opposite the seafood market.

10/10

Exceptional

18 Aug 2019

Jing

Perfect location! Right next to the fish market. Convenient for shopping or eating. Great hotel with good service

Partner

10/10

Exceptional

30 May 2019

Verified traveler

The hotel is new and spotlessly clean, with helpful staff. The twin room was a decent size for Japan,and we found the beds comfortable. It's just a few minutes walk from Omicho market, which is a stop for the JR loop buses from the station. Would stay again.

Leisure Family

10/10

Exceptional

20 May 2019

Verified traveler

Centrally located, and very nice staff!!! Would definitely come back!

Leisure Partner

10/10

Exceptional

10 May 2019

Verified traveler

Excellent condition. Great location. Quiet. Helpful staff.

Leisure Self

10/10

Exceptional

26 Apr 2019

Connie

Clean, adjacent to restaurant, laundry machine on premises.

Leisure Partner

8/10

Excellent

20 Apr 2019

Verified traveler

The hotel was really good, I already stayed in this hotel chain in 2 other cities I Japan and I really enjoyed. Room is good size, has everything that you need, good location. They even gave me bottles of water for every night that I spent. I would definitely stay again in this hotel.

Leisure Self

10/10

Exceptional

17 Apr 2019

Roz

It was in a great location. Walkable through Kanazawa Castle Park to Kenrokuen Garden. The staff was very helpful in answering questions, and the breakfast was delicious.

Not their fault but the building next door was undergoing construction. Which didn't actually matter since I was out when they were working on it.

Leisure Self

8/10

Excellent

17 Apr 2019

Leanne

Great location

Very nice hotel. Great location. Bed was too small and against the wall. Not great when you roll over and bump into the wall.
Otherwise it was perfect.

Partner

8/10

Excellent

30 Mar 2019

Stephanie

Nice new hotel not far from train

Unizo in is a newer hotel so very nice and clean. Good area between the train station and downtown. Not far from main sites walking. Rooms are very small but that's typical in Japan.

Partner

10/10

Exceptional

15 Feb 2019

Tina

Great hotel, fabulous town

The location isexcellent, very close to the castle, the gardens, DT Suzuki museum and also within easy walking distance of the railway station and many other places you would want to visit. There is also a hop on hop off bus on a circular route to many places of interest.
The area is quiet, feels very safe and there is a 7/11 across the road which has an ATM compatible with non Japanese cards.
Breakfast is a buffet, hot and cold and there was plenty to choose from.
The staff were friendly and helpful. The cost of the stay was very reasonable. Would be very happy to stay here again

Friends

10/10

Exceptional

22 Jan 2019

Matthew

Spacious room in a central location to the bullet train, super bargain price....this was hard to beat!

Partner

10/10

Exceptional

01 Dec 2018

Verified traveler

Highly recommended for budget hotel

Not fancy but clean, new in 2018, and great for budget price. Small but efficient use of space, typical for Japan hotel. Standard amenities; fast wifi, one bottle of water per day, etc. Thermostat in room but system is set to Heat or AC only, depending on the season. I was warm at night in the fall when only heat was on, but the window opened for fresh air. Twin room was perfect for myself, couples used to western standards may find rooms a bit small. Convenient location about 15-20 minutes walk in all directions to most sightseeing spots and Kanazawa train station. Bus stop and Omicho Market a few minute walk away. JR bus (free with JR pass) picks up at train station bus platform #4 (you can take either blue or red line bus to get to the hotel, get off at Omicho Market stop), or for 200yen take a non-JR bus which comes more frequently. Elderly people or those with mobility issues may find the 1 foot step up into the bathroom a problem (see attached photo).

8/10

Excellent

21 Nov 2018

wt

clean room and nice place.
It is close to the Omicho market and you can walk to the Kanazawa castle, Kenroku-en, or the 21st Century Museum of Contemporary Art. Good to sightseeing.

10/10

Exceptional

06 Nov 2018

Bernardus

Nice staff and very helpfull.
Beds are good.
Location is perfect.

10/10

Exceptional

28 Oct 2018

Erika

Convenient location - within walking distance of the train station, the fish market, the park and central Kanazawa. Clean room, comfortable bed, great amenities etc. We had a great stay here!

6/10

Pleasant

10 Oct 2018

Amanda

New but super tight room with wall new. Food (incl) breakfast only Japanese

8/10

Excellent

26 Sep 2018

Verified traveler

Lovely hotel, in a great location perfect for shopping and bars and restaurants. Rooms a little on the small side!

8/10

Excellent

16 Sep 2018

Lucia

Clean, modern and simple room. Everything you might need. Staff has been very helpful with any queries

10/10

Exceptional

10 Aug 2018

Verified traveler

Great hotel located adjacent to Kanazawa castle park. Room was new and well equipped. Would definitely recommend.

4/10

Poor

08 Aug 2018

LEE

In refrigerator, it has very bad smell. Next day it was cleaned. We were unhappy with the refrigerator.

10/10

Exceptional

16 Jul 2018

Verified traveler

Good stay, good location, clean room.

Good stay, good location, clean room.
Small bathroom which was to be expected in Japan.
*ONLY* issue was a light on perhaps the smoke alarm which was very bright that my wife found really annoying!

Partner

10/10

Exceptional

29 May 2018

Verified traveler

A short walk to the best market.

Still a brand new hotel which is only 5 minutes walk from the superb market. The best sushi ever. The hotel staff are super polite and helpful. Comfortable rooms. Recommended.

Family

10/10

Exceptional

16 May 2018

MIN CHIA

Nice location to starting our singseeing.

Family

10/10

Exceptional

22 Apr 2018

Nicole

Great stay, fantastic service

The location is fantastic as only a short walk from many of the attractions of Kanazawa. The station is also very close with great transport links to other cities.

Family

10/10

Exceptional

21 Apr 2018

Adrian

Clean, great value

One of the more comfortable hotels we’ve stayed at in Japan, at a very reasonable price. Very clean, and all the essentials, including laundry. 5 minutes walk to the market, park, or the best sushi in town, Kourin.

Partner

8/10

Excellent

20 Apr 2018

domenico

Djm

Very convenient central location and great breakfast

Partner

8/10

Excellent

11 Apr 2018

prachi

Nice hotel close to all attractions.

The hotel is a nice business hotel with clean rooms. It is walking distance to the castle and park as well as omicho market.

10/10

Exceptional

27 Jan 2018

See

Good location for all the major attractions. Nice cleaning room has everything right, coin laundry onsite make it a plus to this reasonably good priced hotel.

Partner

10/10

Exceptional

05 Aug 2026

Vanessa

Excelente servicio de todo el personal

6/10

Pleasant

27 Jul 2026

SOICHIRO

少し部屋が狭かった。

8/10

Excellent

26 Jul 2026

Noriyuki

良かったです！

10/10

Exceptional

07 Jul 2026

健司

良かった

10/10

Exceptional

04 Jul 2026

Hidetoshi

ステータスを利用した朝食無料に対応して欲しい

Family_with_children

10/10

Exceptional

29 May 2026

Bruno

Excelente hotel com ótima equipe

Friends_and_family Family

8/10

Excellent

25 May 2026

Marcos Casado

Limpeza razoável. Tenho problema com cabelo e achei vários no quarto, o que me deixou bem chateada. De resto, tudo ok. Café e chá no lobby e de muito boa qualidade,

Partner

10/10

Exceptional

24 May 2026

Loredana

Ottimo

Self

10/10

Exceptional

22 May 2026

Naoyuki

客室と風呂が清潔でよかった。
セルフコーナーもありよかった。