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Park Inn By Radisson Iloilo

Panay Island · Philippines

SM City Iloilo Complex, Benigno Aquino Jr. AvenueView location

9.0/10Excellent567 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort8.8/108.8
Condition8.8/108.8
Neighborhood9.0/109.0
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Park Inn By Radisson Iloilo

Located in Mandurriao, Iloilo, the Park Inn by Radisson offers a range of services and amenities for a comfortable stay. Each guestroom is elegantly furnished and equipped with handy amenities. Guests can also enjoy various recreational opportunities. Expect a welcoming atmosphere and excellent service.

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When you stay at Park Inn by Radisson Iloilo in Iloilo, you'll be connected to a shopping center, just steps from SM City Iloilo and Plazuela de Iloilo. This hotel is 0.6 mi (0.9 km) from Shops at Atria and 0.7 mi (1.1 km) from QualiMed Hospital.

Make yourself at home in one of the 199 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Iloilo? This hotel has 3132 square feet (291 square meters) of space consisting of conference space and meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 6:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)

Important information

  • You need to know
    • Pool access available from 7:00 AM to 8:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Contactless check-in is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a smoke detector and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately PHP 850 for adults and PHP 425 for children
    • Airport shuttle fee: PHP 1170 per vehicle (one-way, maximum occupancy 3)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: PHP 1800 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Filipino

    English

Nearby attractions

SM City Iloilo 0.1 km / 0.1 mi
Plazuela de Iloilo 0.1 km / 0.1 mi
Shops at Atria 0.9 km / 0.5 mi
QualiMed Hospital 1 km / 0.6 mi
Medicus Medical Center 1.3 km / 0.8 mi
Jaro Cathedral 1.4 km / 0.9 mi
Iloilo Esplanade 1.8 km / 1.1 mi
Iloilo Convention Center 1.8 km / 1.1 mi
Casa Mariquit 1.9 km / 1.2 mi
Central Philippine University 2 km / 1.2 mi
Nelly Garden 2.3 km / 1.4 mi
The Molo Mansion 2.9 km / 1.8 mi
Molo Church 3.4 km / 2.1 mi
Muelle Loney 3.8 km / 2.4 mi
Iloilo Museum 3.9 km / 2.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms
  • Number of floors (main building): 10
  • Twin rooms: 72
  • Double rooms: 127
  • Suites: 17
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
Show 28 more facilities & services
  • Car hireExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift accessExtra charge
  • Terrace
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Poolside snack barExtra charge
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • MassageExtra charge
  • Early Check-inExtra charge
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room SUPERIORRoom • SUPERIOR • 25 m²ROO.SU
    Room SUPERIORPhoto unavailable7 photos

    Park Inn By Radisson Iloilo

    Room SUPERIOR

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Room amenities

    • Ironing set
    • Cable TV
    • Plug adaptor
    • Telephone in the bathroom
    • Towels and bed linen at surcharge
    • Disability-friendly bathroom
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Minibar
    • Internet access
    • TV
    • Shower
    • Make-up mirror
    • Slippers
    • Toiletries
    • Extra beds on demand
    • Turndown service
    • Cot on demand
    • Wake-up service

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Park Inn By Radisson Iloilo

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    Park Inn By Radisson Iloilo

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Park Inn By Radisson Iloilo

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Park Inn By Radisson Iloilo

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 25 m²ROO.ST
    Room STANDARDPhoto unavailable6 photos

    Park Inn By Radisson Iloilo

    Room STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Cable TV
    • Smoke detector
    • Telephone in the bathroom
    • Towels and bed linen at surcharge
    • Toiletries
    • Internet access
    • Extra beds on demand
    • Alarm clock
    • Turndown service
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Disability-friendly bathroom
    • Wake-up service
    • Cot on demand
    • Make-up mirror
    • Slippers
    • Desk
    • TV
    • Hairdryer
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Park Inn By Radisson Iloilo

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Park Inn By Radisson Iloilo

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Park Inn By Radisson Iloilo

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Park Inn By Radisson Iloilo

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Park Inn By Radisson Iloilo

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Park Inn By Radisson Iloilo

9.0
Excellent
567 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
8.8 /10
Neighborhood
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
15 Jul 2026
Marell Hazel
Staff was very accommodating. The service of the staff at the Ani restaurant is excellent including Lianne, Maricar, Neal and another staff.
Family
10/10
Exceptional
11 Jul 2026
jose hermogenes
Near sm
8/10
Excellent
16 Jun 2026
Eleus
Next to the mall, the staff were helpful
Family_with_children
10/10
Exceptional
13 Jun 2026
Jerico
The staff are very welcoming and accommodating. 😊
Self
10/10
Exceptional
05 Jun 2026
noel
Clean room, great breakfast and accommodating staff
Partner
10/10
Exceptional
05 Jun 2026
Mac Nickle
Any member of our family always stay at Park Inn whenever we find ourselves in Iloilo City. The staff are friendly, the hotel is nice and clean and it has a very efficient location because it is connected to SM Iloilo. We always enjoy breakfast there, too!
Friends_and_family Family
8/10
Excellent
04 Jun 2026
Vincent
The room was neat and clean. The staff were friendly, helpful, and professional! Shopping was within distance. A special mention to Mr. Angelo, the Hotel Porter. He was always very accommodating, pleasant, and helpful! I would recommend Park Inn Iloilo.
Self
8/10
Excellent
27 May 2026
jasmin
Clean room and the building itself, staff are friendly and accommodating. The property is conveniently located to nearby shops and restaurants. I will recommend this hotel to friends and relatives .
Family_with_children
8/10
Excellent
26 May 2026
Exequiel
Happy 😀
Family
10/10
Exceptional
21 May 2026
Renee
Location
Self
10/10
Exceptional
20 May 2026
noel
Comfortable stay
Partner
10/10
Exceptional
18 May 2026
Pearl Jam
Amazing as always
10/10
Exceptional
12 May 2026
VIMAH
Professional staff.
Partner
10/10
Exceptional
12 May 2026
VIMAH
Accessibility to the mall and public transportation.
Family
4/10
Poor
10 May 2026
Dhindo
Pajamas for breakfast is forbidden.🤔
Partner
2/10
Poor
08 May 2026
Thomas
.
10/10
Exceptional
03 May 2026
Princeton Eduard
Clean Room | Good breakfast
Business
10/10
Exceptional
03 May 2026
Orlando
Clean room
Partner
10/10
Exceptional
01 May 2026
Mel
My family had a great stay! The staff are very warmth and helpful.
Special shoutout to Angelo for sharing some nice recommendation on what to explore and where to eat in Ilo-ilo. Thank you very much!
Friends_and_family Family
10/10
Exceptional
01 May 2026
Simon Lee
Staff are super helpful.
Self
10/10
Exceptional
30 Apr 2026
Angelo
I especially appreciated the smooth check-in process and the attention to detail throughout my stay. Connected to the mall. Breakfast is good. Everything met my expectations, and I felt well taken care of from start to finish.
Self
10/10
Exceptional
14 Apr 2026
Elna
Breakfast serves the same menu everyday.
Staffs are very accommodating. Shorts of extra blanket and pillows
Friends_and_family Family
10/10
Exceptional
13 Apr 2026
Gail Ixaira
I had a wonderful stay at Park Inn (Iloilo City). The staff were exceptionally welcoming and attentive, making us ( my family ) feel at home. The room was spacious, and beautifully maintained, with all the amenities we needed for a comfortable. The breakfast buffet offered a great variety of fresh and delicious options, and the location was very convenient. Overall, Park Inn, exceeded my expectations, and I would gladly return on my next visit. Highly recommended!
Family_with_children
10/10
Exceptional
08 Apr 2026
Cesar
Clean room and bathroom. Comfortable bed with soft linen.
Hot water shower available consistently.
Delicious buffet breakfast serving local and western taste.
Staff were always customer focused from the security team, the kitchen crew, housekeeping, and the front desk. Shout out to: Lucky, Ella, Cess-Mar, Angelo, Art, Kishia, Hanna, & Nisha. They were very attentive to their clients’ expectations and always rendering service with a smile.
Self
6/10
Pleasant
07 Apr 2026
Grace
Not enough toilet paper and Kleenex provided. Loves the proximity of the mall.
10/10
Exceptional
03 Apr 2026
Gia
Very convenient location. Close to SM City and public transportation, lots of dining options, very helpful staff. Wish they provide smaller towels and extra toilet papers. Most places were closed on Holy Thursday so we ordered room service. Food was excellent, esp the Batchoy. Special kudos to Vin Diezel! Have stayed here before and will stay here again.
Family_with_children
10/10
Exceptional
01 Apr 2026
Jose Rafael
Breakfast was excellent, staff was great-everything else was very satisfying
Family
10/10
Exceptional
18 Mar 2026
Maria
Place was nice and thank you.
8/10
Excellent
15 Mar 2026
Phoebe
We got the suite room and when we got into the room there was pool of water on the floor which I almost trip into. I called housekeeping and we waited for awhile for them to clean up. I called the housekeeper whom I saw out outside. He took some pictures.
10/10
Exceptional
13 Mar 2026
Maria Celestina
Staffs friendly amenities 4 stars
Pool area some customer not compliant showering before swimming need to be a bit strick
Family
10/10
Exceptional
12 Mar 2026
ESTHER
The towels are really old. The shampoo conditioner and liquid soap are always empty.
6/10
Pleasant
11 Mar 2026
Maria Lourdes
The tiles in the bathroom is not so clean.
The froit looks yellowish.
Need more scrubbing.
10/10
Exceptional
05 Mar 2026
Carlos Miguel
Did not try but seems well maintained.
8/10
Excellent
04 Mar 2026
Maximino
Great price and excellent location
8/10
Excellent
03 Mar 2026
Cristina
The room was comfortable. My one complaint is the daily room cleaning never replaced our towels consistently. Day one we would have a bathmat and face towels then they would clean the room and take towels left on floor but not replace them all. No bathmat, no face clothes! Very frustrating to have to call front desk daily to get the same towels!!
8/10
Excellent
02 Mar 2026
Rey
Clean room, close to SM and the staff are very friendly
Partner
10/10
Exceptional
21 Feb 2026
Florencio
Outstanding. Front desk are very polite,helpful and accommodating.
8/10
Excellent
20 Feb 2026
Simon Lee
Clean room. Very helpful staff.
Self
10/10
Exceptional
18 Feb 2026
Aysha
Friendly, helpful staff, comfy beds, clean rooms, good breakfast and nice pool
Partner
8/10
Excellent
17 Feb 2026
Raymund
Room was good. Hotel is good. Breakfast is good. Pool area is nice. Location is convenient and attached to the mall. Staff are very nice and friendly.
Partner
8/10
Excellent
17 Feb 2026
Cristina
It was a comfortable stay and they were accomdating when we asked for extra towels. Very comfortable bed.
Family
8/10
Excellent
10 Feb 2026
Phoebe
Good
8/10
Excellent
09 Feb 2026
Clarence
Clean room, staff was nice, breakfast was good. Its the Philippines.
10/10
Exceptional
09 Feb 2026
Flor
Spotless room, professional staff. Lucky checked me in and she's very helpful.
Leisure Family
10/10
Exceptional
09 Feb 2026
Flor
Lucky from the reception desk- you are the best!!! You worked above and beyond, very courteous and always willing to help.
Cedric and Rain - concierge also worked above and beyond their responsibilities. They knew their customers and always ready to help each time I ask questions.
Rooms are clean and beds are comfortable.
Location is perfectly situated next to SM City.
Price is great, considering the location.
Thanks!!!!
Leisure Family
10/10
Exceptional
07 Feb 2026
Michael
Always enjoyed our stay because of the mall thats walk able.
8/10
Excellent
03 Feb 2026
Cherry Lyn
Staff, cleanliness
8/10
Excellent
02 Feb 2026
Lucita
Friendly and helpful staff
Leisure Family
6/10
Pleasant
29 Jan 2026
Teresita Fanny
Less amenities you still need to call to have one, shower pump stuffs for shampoo, conditioner and body wash are very hard to pump you will injure your arm. The door of the room we were given has no safety lock. The beddings are not good enough to keep you warm for the cold temp of the room. I asked to help us set the temp down but nobody came though I was told they will send an engineer. Will not check in to this hotel again.
Leisure
8/10
Excellent
25 Jan 2026
nestor
Room was okay and the staff are very friendly
Leisure Partner
10/10
Exceptional
25 Jan 2026
Teresita
Clean room. Pls provide extra toilet paper .
10/10
Exceptional
24 Jan 2026
Maria Betsy
Wonderful stay
8/10
Excellent
19 Jan 2026
Julius
The bathroom fixtures in 924 look worn (bidet and sink faucet) and the shower head had mineral deposits from hard water. My second room 417 is better, both were clean and comfortable. Breakfast was excellent. Would stay again for the convenient location and helpful, friendly staff.
2/10
Poor
11 Jan 2026
John
disappointed
Leisure Family_with_children
8/10
Excellent
11 Jan 2026
ANTONIO
Good service and pleasant staff
Leisure Partner
8/10
Excellent
08 Jan 2026
Rowena
Rooms are very small as well as the beds.. Breakfast was ok
Leisure Family
6/10
Pleasant
08 Jan 2026
ANTONIO
Good service, pleasant staff.
Leisure Partner
8/10
Excellent
08 Jan 2026
Otis
Yes
10/10
Exceptional
07 Jan 2026
Geinah
Check in was quick. The proximity to the mall is everything😀
6/10
Pleasant
04 Jan 2026
Sulia
The staff are polite and helpful, and the location is excellent, right by SM Mall with a bridge from the 2nd floor, plus Vikings restaurant nearby. However, the rooms need better cleaning. There was a noticeable odor, toilets weren’t properly cleaned, and shower tiles had algae. The towels were worn and old and the counters were chippping off, which seems below the price charged. The body wash, shampoo and conditioner weren’t refilled, it’s kind of disappointing.
10/10
Exceptional
02 Jan 2026
Maria Lourdes
Staff were very courteous and Helpful
The location was very convenient and safe
10/10
Exceptional
26 Dec 2025
Alexie
Staff and the rest
Friends_and_family Family
8/10
Excellent
23 Dec 2025
Rowena
Courteous staff. Standard rooms are small and twin size bed is very narrow.
Leisure Family
8/10
Excellent
23 Dec 2025
Rowena
Staff are very nice.. Easy access to SM city..Room amenities are limited…
Leisure Family
10/10
Exceptional
23 Dec 2025
Minnie
Clean room, though the staff during check in is not that friendly
Friends_and_family Family
2/10
Poor
20 Dec 2025
Katherine Joy
Their hotel features are misleading
4/10
Poor
16 Dec 2025
Desmond
There was only one coffee sachet in the room, one bath robe and dirty towels.
The sink was blocked and no hot water in the shower.
The drinks I ordered for room service we not available again, we stayed a year ago and the same, instead they sold us drinks twice the price.
I informed the reception about the problems and they didn't care.
Will never stay there again. 😡
Business_and_leisure Family
6/10
Pleasant
16 Dec 2025
Ivan
The food is not that good and the staff seems not there.
Partner
10/10
Exceptional
05 Dec 2025
Jade
.
10/10
Exceptional
03 Dec 2025
Mark
Buffet breakfast great but a yesr ago had more dish/menu choices. Overall, a great place to stay.
Partner
10/10
Exceptional
02 Dec 2025
Joe
Nice rooms, hot shower, connected walkway to SM.
Leisure Family
10/10
Exceptional
29 Nov 2025
larry
Friendly and helpful staff
Leisure Self
8/10
Excellent
28 Nov 2025
Ofelia
The room is spacious and clean but you need to do a better job in cleaning the bathroom.parking is ridiculous.
Partner
10/10
Exceptional
24 Nov 2025
Jean
Staffs are all nice . My favorite was the accessible in the mall if we need something.
Friends_and_family Family
10/10
Exceptional
23 Nov 2025
Lionel
Room very comfortable
Friends_and_family Friends
10/10
Exceptional
21 Nov 2025
Armie Grace
Staff members were very courteous.the location is great! There’s an access from the Hotel to SM city south Point. My kids loved the pool. Breakfast was okay, i wish theres more choices especially the fruits.
Leisure Family_with_children
8/10
Excellent
20 Nov 2025
Neil
A good location next to the sh
10/10
Exceptional
25 Oct 2025
Ada
Front desk crew & staff are helpful & polite, the hotel is so convenient to restaurants & shopping mall.
Leisure Family
10/10
Exceptional
25 Oct 2025
MAC
My senior sisters like the placed first very convenient to shopping mall and the hotel is wonderful so cozy place and wonderful staff. I always booked with them in the same hotel almost every 2months and even when we visit Iloilo we always stayed in the same place hotel by radisson.
8/10
Excellent
22 Oct 2025
Betty
Room is clean; AC unit quite cold; basic set of pillows
Friends_and_family Family
10/10
Exceptional
13 Oct 2025
Christian
great
Leisure
10/10
Exceptional
03 Oct 2025
Ferdinand
very close to the shopping malll
Business_and_leisure Self
10/10
Exceptional
30 Sep 2025
Alexandria Faith
to close to the mall
Business_and_leisure Self
10/10
Exceptional
27 Sep 2025
David
Our stay in Iloilo unfortunately was stormy. It’s good thing the hotel is closed to the mall. We just enjoyed shopping instead.




Partner
10/10
Exceptional
22 Sep 2025
Lourdes
Great location , right next to the SM city and restaurants and coffee shops .

Excellent service, staff are very friendly and always responds to any request so quickly .
Leisure Partner
10/10
Exceptional
13 Sep 2025
may
easy to find
Leisure Family
10/10
Exceptional
13 Sep 2025
Maria
Warm water in the shower has GREATLY improved👍. I’ve ALWAYS enjoyed my stay @ Park Inn by Radisson Iloilo. Feels even better when some staff remember me! As a solo female traveler I feel safe @ Park Inn. GREAT b’fast! Keep up the GREAT job👍. Hope to see you again!
Business Self
10/10
Exceptional
13 Sep 2025
Cheryl
My favorite place to stay in Iloilo! Convenient and excellent service! The staff is wonderful and friendly.
Leisure Family
8/10
Excellent
05 Sep 2025
Nicole Joy
Okay to stay if you want to be near the shopping mall
Leisure Self
10/10
Exceptional
26 Aug 2025
LEYMAR
Good location and friendly staff
Leisure Family
10/10
Exceptional
26 Aug 2025
Morris
The property was nice and the staff was friendly and professional.
Business_and_leisure Partner
10/10
Exceptional
24 Aug 2025
Gary
Great location clean rooms great service
Leisure
6/10
Pleasant
27 Jul 2025
MARICHU
The Hotel is overpriced for the amenities. The room is okay and the breakfast is limited.
8/10
Excellent
25 Jul 2025
Kirk
Ideal location everything you need is close by
Leisure Self
10/10
Exceptional
20 Jul 2025
Lyn marie
Place is new. Refreshing to the eye
Leisure Family
4/10
Poor
15 Jul 2025
Rayyan Mustaffa
Having to request for a toothbrush in a “4-star” hotel is completely unacceptable.
I get it for slippers and shavers but for a toothbrush…
Business
10/10
Exceptional
13 Jul 2025
laisha anne
Location is Very close to everything, very convenient
Leisure Family_with_children
10/10
Exceptional
11 Jul 2025
Andrea
The hotel is connected to a shopping mall and is convenient to get around the city.
Leisure Family
8/10
Excellent
06 Jul 2025
Michael Angelo
Staff & Location:

The staff were fantastic - attentive and professional. The hotel’s connection to the mall made it incredibly convenient, especially for those looking to shop or dine nearby.

Room Cleanliness:

Our room was spotless and well-maintained, offering a very comfortable stay overall.

Bathroom Design:

However, the bathroom design could be improved. The shower curtain didn’t fully contain the water, causing overflow onto the floor. Additionally, the basin was quite small, making everyday use less convenient.
Leisure Family_with_children
6/10
Pleasant
01 Jul 2025
Angelo
Stayed for more than a week. Amazing staff. However, very disappointed with the maintenance of the facility. Been here 2yrs ago, big difference. Old towels, clearly needs to be replaced. Aircon refrigerant needs to be recharged. Windows needs regular cleaning. And the pool... needs professional cleaning and please recirculate/filter/vacuum the pool. Even after pointing out to the staff, pool remains gross to swim in. Breakfast food mediocre, breakfast area too cold. Again, amazing staff. Proximity to SM trumps all my complaints. Acceptable if cost is discounted or close to the hotel across.
Leisure Family_with_children

Location & surroundings

Park Inn By Radisson Iloilo
SM City Iloilo Complex, Benigno Aquino Jr. Avenue, Iloilo, Philippines

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Park Inn By Radisson Iloilo

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