Name: Urban Inn Iloilo
Address: Luna St Cor Arroyo Magdalo St, Iloilo, 5000, PH

8/10

Excellent

07 May 2024

Jesus

The location

10/10

Exceptional

26 Feb 2024

Tyler

Absolutely amazing. Great price and very convient positioning. I was wearing after reading reviews but ultimately had an outstanding time. Will consider again next time.

Leisure Partner

6/10

Pleasant

02 Dec 2019

Verified traveler

good location, parking in front, good price. It is right next to the main market in town and had a number of food places just outside the door

Leisure Self

8/10

Excellent

09 Sep 2019

Kirby

It was s good stay..

Business Self

8/10

Excellent

09 Aug 2019

Rechel

High five kay kuya kenith the funny driver :)

Friends

8/10

Excellent

21 Jun 2019

Verified traveler

It was good

Friends_and_family Family

4/10

Poor

17 Mar 2019

Girlie Mae

Sorry

My booking was not forwarded by Expedia and it took a few minutes to have it Checked on their system before they checked us in. And there were a few small roaches in our first room

Friends

6/10

Pleasant

21 Oct 2018

AnLing

good location
noisy AC
deceiving deal on pax per room and breakfast

8/10

Excellent

04 Jul 2018

Verified traveler

Good for budget travellers, accessible to key banks and malls. It is just also few minutes drive from Guimaras so if you are planning to do land tours nearby, it ia very much possible

6/10

Pleasant

17 Jun 2017

Verified traveler

Rooms need a bit of upgrade

The hotel people were okay, but the rooms need to be refurbished. Water in the toilet bowl looked dirty - color of iron stain. Aircon drain needs to be fixed as the leak bounces off the tin roof below causing annoying noise all throughout the night.

8/10

Excellent

09 May 2017

Verified traveler

Good and convenient location

Cheap clean coomfortable rooms with a nice and friendly staff

6/10

Pleasant

13 Apr 2017

Verified traveler

cozy rooms

Some rooms have no designation. A guest knocked on my room, asking if my room was what she's looking for. The confusion could have been minimized if A the room had a label and B the guest could have been informed or escorted. I was sleeping when the knocking woke me up
At the dining room, there was also a confusion on the orders of breakfast. This might be incidental, of course. I just can't help wondering if they had served me the meal rejected by the other guest for exchange.
I love the comfort of my room though. I like the receiving area/study area so I can write and deal with my business in comfort.

6/10

Pleasant

23 Mar 2017

Jun C

Can be a better hotel if it wants to

Staff did not prepare the extra bed in the room even though I booked/paid a room for 3 and I left a note on expedia that there will be three of us in the room . We had to asked and re-asked for the extra bed. After my second request for the extra bed, a security personnel (not the utility person) brought the extra bed to our bed and halfheartedly set the bed with a bed sheet that was way smaller than the extra bed that was brought in. Had to complain about this to the security personnel that was setting the sheet so that a real bed sheet was brought in by the real utility person to cover the bed.

Aside from this misunderstanding, the stay was okay. The bidet in the restroom is a big plus for me. The hotel can be an excellent hotel in the heart of the city. However, the staff should be more proactive than their current mindset.

10/10

Exceptional

15 Feb 2017

Puah

A well managed budget inn very close to all....\n\n

Breakfast is run with precision and charm.
Stay is jovial with willing staff to help on any questions regarding O.B. to the city's facilities and transport.
Security guard is quick to help at all times.
Housekeeping and reception are well trained and very hospitable and friendly.
Above all, there is nothing untoward that happened during my 20 days stay and that is great!!!

6/10

Pleasant

13 Dec 2016

Verified traveler

a good hotel.clean and good environment.

a pleasant stay.attending a seminar and this is the nearest hotel I could find.erverything was good.

Family

10/10

Exceptional

10 Jul 2016

comokao

Urban Inn hotel near the Lapaz market

clean and comfortable.This is 3th time to choose this hotel.There is a 24 hour convenience store beside here.

8/10

Excellent

11 May 2016

alexandre

Nice hotel nice located.

We stayed 3 nights at executive room very good and clean. Staff is very friendly the only thing down is the breakfast served cold and didn't enjoyed sorry. I stay next time i in iloilo.

6/10

Pleasant

19 Apr 2016

Verified traveler

Not comfortable

The hotel was overall okay, but the room was not very comfortable and clean. The blanket and pillow sheets were made of polyester. Internet was not accessible from our room and the breakfast was also just okay.

Partner

2/10

Poor

28 Jan 2019

Younes

Avoid this hotel

It's a very bad room. Located in a busy avenue, the hotel is still standing I would say quite qualitative. But they did not even bother to do some work to insulate the rooms. What a shame to receive guests in this room, my bed was like no insulation in the street, as you can see in the picture the window right in front of my bed can not even close completely. the other windows are not isolated at all. When I asked for a refund the service refused and apologized, but I did not sleep. the bed was not at all comfortable in addition to noise, a kind of foldable bed of very poor quality. The toilet and shower are very basic, there was not even toilet paper. Breakfast was terrible, the good thing was pineapple. I write this comment for the management to wake up and to do a minimum of work to receive customers. What a shame to offer a bed in the street while the hotel has the means, more I checked the other rooms is the same thing. Avoid this hotel.

6/10

Pleasant

04 Jan 2018

chako

この金額なので、あまり期待するのは無理だと思います。
ちゃんと設備は使えたので充分です。
もう少し出せばもう少し良いホテルはあるので、次は他のところにするつもりです。
もし3人で泊まるなら3人目の食事は付きません。120ペソ追加になりますが120ペソ出す程の食事ではありません。
ただアクセスはとても良いです。